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People Reading Guide

The 4 Main DISC Behavioral Styles


Fast Paced
D & Outgoing I
Dominance Influence

Fast Paced and Task Oriented Fast Paced and People Oriented
ƒ High energy, determined, action and ƒ High energy, easy-going, optimistic,
results oriented, takes initiative, quick friendly, helpful, talkative, takes initiative,
decision maker, problem solver, sees the big quick decision maker, problem solver,
picture, challenges the status-quo challenges the status-quo, wants to avoid
conflict at all cost
• Communication: Outspoken and factual
(non-emotional) • Communication: direct, verbose,
enthusiastic (emotion-based)
• Motivation: challenge, control, change,
results • Motivation: relationships, approval,
popularity, fame
• Expectations: D’s expect others to be
direct, to the point, and accepting towards • Expectations: I’s expect others to be
their need for accomplishment friendly and appreciative

Task Oriented DISC People Oriented

Moderate Paced and Task Oriented Moderate Paced and People


ƒ moderate paced, withdrawn, analytical, Oriented
cautious, conscientious, keeps to ƒ moderate paced, easy going, follows
him/herself, follows rules and procedures, through, friendly, helpful, good listener,
accurate, performs best individually or with good follower, follows rules and
team-members who appreciate his/her procedures, tends to avoid conflict at all
thoroughness and expertise cost

• Communication: factual, brief, task • Communication: good listener, non-


oriented (non-emotional) confrontational, patient (emotion-based)

• Motivation: security, order, excellence • Motivation: security, relationships,


approval, harmony
• Expectations: C’s expect others to be
• Expectations: S’s expect others to be
organized, pay attention to detail, listen well,
patient, friendly, and cooperative
and avoid chit-chat

C S
Conscientiousness Thoughtful Steadiness
& Reserved
People Reading Guide
Communicate Effectively with the 4 Styles

Fast Paced
D & Outgoing I
Dominance Influence

When communicating with a high I:


When communicating with a high D:
• Smile and be informal
• Keep your conversation short and focused
on the topic at hand • Use humor and share personal (or not –so-
personal) anecdotes
• Stay away from jokes and stories (especially
at work) • Praise them for their accomplishments
• Show your competence early in the • Listen to their stories and jokes
conversation
• Allow them to express their feelings
• “Don’t waste my time”
• Whenever possible, don’t bore them with too
• Allow them to feel in charge much technicalities and details
For the D style subordinate: Provide clear For the I style subordinate: Provide written
rules and expectations details of what’s expected & regularly follow
up on progress
Task Oriented DISC People Oriented

When communicating with a high C: When communicating with a high S:


• Use short sentences and to the point • Smile
• Stay away from jokes and stories (especially • Exercise patience: don’t rush them
at work)
• Give them a chance/time to express
• Show your competence early in the themselves
conversation
• Express your appreciation of their work, etc.
• Don’t criticize their work (unless you really
• Don’t push them to go beyond their comfort
thought it through)
zone (whenever possible)
•Display appreciation for detail & accuracy
For the S style subordinate: Provide clear
For the C style subordinate: Provide and detailed description of job related duties &
deadlines (as they want to do an excellent job, provide detailed reasons for upcoming
they sometimes take too much time) changes

C S
Conscientiousness Thoughtful Steadiness
& Reserved

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