Organizational Behavior:

Values, Attitudes,
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Personality
and Emotions
Types of Values Types of Values
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Terminal Terminal
Values Values
Instrumental Instrumental
Values Values
Cognitive Cognitive
Component Component
Cognitive Cognitive
Component Component
Attitude Attitude
Affective Affective Affective Affective
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Attitude Attitude
Component Component Component Component
Behavioral Behavioral
Component Component
Behavioral Behavioral
Component Component
Type of Attitude Type of Attitude
1. 1.Job Satisfaction Job Satisfaction
2. 2.Job Involvement Job Involvement
3. 3.Organizational Commitment Organizational Commitment
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The Effect of Job Satisfaction on The Effect of Job Satisfaction on The Effect of Job Satisfaction on The Effect of Job Satisfaction on
Performance Performance Performance Performance
The Effect of Job Satisfaction on The Effect of Job Satisfaction on The Effect of Job Satisfaction on The Effect of Job Satisfaction on
Performance Performance Performance Performance
Job Satisfaction and Productivity
Job Satisfaction and Absenteeism
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Job Satisfaction and Absenteeism
Job Satisfaction and Turnover
Job Satisfaction and Customer
Satisfaction
Type of Social Type of Social
Interaction Interaction
Introvert (I) Introvert (I)
Extrovert (E) Extrovert (E)
Preference for Preference for
Gathering Data Gathering Data
Intuitive (N) Intuitive (N)
Sensing (S) Sensing (S)
Myers Myers--Briggs Type Indicator Briggs Type Indicator
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Style of Style of
Decision Making Decision Making
Judgmental (J) Judgmental (J)
Perceptive (P) Perceptive (P)
Preference for Preference for
Decision Making Decision Making
Thinking (T) Thinking (T)
Feeling (F) Feeling (F)
Gathering Data Gathering Data
Intuitive (N) Intuitive (N)
The Big Five Personality Dimensions The Big Five Personality Dimensions
Extroversion Extroversion: : Outgoing, talkative, sociable,
assertive
Agreeableness Agreeableness: : Trusting, good natured,
cooperative, soft hearted
Conscientiousness Conscientiousness: : Dependable, responsible,
achievement oriented, persistent
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achievement oriented, persistent
Emotional stability Emotional stability: : Relaxed, secure, unworried
Openness to experience: Openness to experience: Intellectual,
imaginative, curious, broad minded
Research finding Research finding: : Conscientiousness is the best
(but not a strong) predictor of job performance.
Importance Importance
of the Elements of the Elements
Importance Importance
of the Elements of the Elements
Cognitive Cognitive
Dissonance Dissonance
Cognitive Cognitive
Dissonance Dissonance
Degree of Degree of Degree of Degree of
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Cognitive Cognitive
Dissonance Dissonance
Cognitive Cognitive
Dissonance Dissonance
Personal Influence Personal Influence Personal Influence Personal Influence
Rewards Rewards
Involved Involved
Rewards Rewards
Involved Involved
Other Key Other Key
Personality Personality
Locus Locus
of Control of Control
Self Self- -Esteem Esteem
Machiavellian Machiavellian
Personality Personality
Self Self
Monitoring Monitoring
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Personality Personality
Attributes Attributes
Risk Risk
Propensity Propensity
Type A Type A
Personality Personality
Personality Personality Monitoring Monitoring
Hollands Theory of Personality Hollands Theory of Personality- -Job Fit Job Fit
Type Personality Occupations
Realistic
Investigative
Social
Shy, Stable, Practical
Analytical, Independent
Mechanic, Farmer,
Assembly-Line Worker
Biologist, Economist,
Mathematician
Social Worker,
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Social
Conventional
Enterprising
Artistic
Sociable, Cooperative
Practical, Efficient
Ambitious, Energetic
Imaginative, Idealistic
Social Worker,
Teacher, Counselor
Accountant, Manager
Bank Teller
Lawyer, Salesperson
Painter, Writer,
Musician
I R
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Occupational Personality Types
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A
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Values Values
Attitudes Attitudes
Motivation Motivation
Perception Perception Behavior Behavior
Key Variables Affecting Behavior
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Personality Personality
Ability Ability
Perception Perception
Learning Learning
Behavior Behavior