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KELANA J AYA STUDY CENTRE

18-5 PLAZA CCL, JALAN PERBANDARAN SS6/12


KELANA JAYA URBAN CENTRE
47301 KELANA JAYA



BACHELOR / DIPLOMA / CERTIFICATE
PROGRAM


MID-SEMESTER EXAMINATION
J ANUARY SEMESTER 2005


COURSE TITLE : BASIC SKILLS FOR KNOWLEDGE WORKERS

COURSE CODE : UGB0014 / UGB0013 / UGD0013 / UGC0014

DATE / DAY : 8 MARCH / TUESDAY

TIME : 9.00 A.M. 10.45 A.M.

DURATION : 1 HOUR 45 MINUTES





INSTRUCTIONS TO CANDIDATES


1. Do not open this question booklet until you are told to do so.

2. This Question Booklet consists of FOUR (4) SECTIONS, namely Section A,
Section B, Section C and Section D.

3. Candidates are reminded that they should have no books, notes, paper,
calculators or other materials in their possession during the examination unless
their use has been specifically permitted.

4. Read the instructions carefully before you attempt to answer any question

5. Answer all questions from Section A and B in Objective Answer Sheet, and
Sections C and D in the Answer Booklet.


(This Question Paper Consist of 11 Printed Pages with 4 sections)
UGB0014 / UGB0013 / UGD0013 / UGC0014 CONFIDENTIAL
BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
2

SECTION A (20 Marks)

There are 20 multiple-choice questions in this section. Answer ALL questions in the
OMR answer sheet.

Questions 1 - 3 are based on 'Taking Care of Your PC.

1. Scanning diskettes before using, scanning diskettes before giving it to somebody
else or scanning the files attached to your incoming emails are steps taken to :

A. format diskettes.
B. have a virus free system.
C. scandisk a hard disk.
D. rearrange files.

2. Incorrect sitting postures can lead to these conditions EXCEPT ___________.

A. neck pain
B. abnominal pain
C. anemia
D. insomnia

3. Below are the steps that can be taken to reduce eye strain EXCEPT __________

A. adjust brightness of the computer screen.
B. minimize glare.
C. correct typing technique.
D. take frequent breaks.


Questions 4 - 7 are based on 'Time Managing Your Life.

4. A good study environment should consist of ________________.

i. a lively study area
ii. no distraction nearby
iii. keeping necessities such as pen or calculator within arms reach
iv. putting all notes scattered on the table

A. iii only
B. i, ii and iii
C. i and ii
D. ii, iii and iv





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BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
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5. Which of these statements describe a good study habit?

A. Agnes prefers to study at the library. She takes almost an hour to get to
the library.
B. Brian studies for 10 hours non-stop as the final exam is only 2 days away.
C. Cecilia schedules her reading at 10.00pm as she can concentrate better on
her reading materials at night.
D. Darren studies in front of the television.

6. Helena creates a semester board to plot all the necessary tasks to be done in
this semester. She also keeps a diary to remind her of any social appointment.
She keeps the two schedules apart as she feels that her academic life and social
life should not be mixed. Unfortunately, she always forgot to check her semester
board when she plans for an outing with her friends.

Which of the hidden traps below describes the given scenario?

A. A vague schedule.
B. Delay in planning details.
C. Existence of multiple schedules.
D. Over-scheduling.

7. Which of the following is a result of over-scheduling?

A. You might find yourself constantly running out of time.
B. You will have ample time to do anything.
C. You will not be late.
D. You will not waste a lot of time.


Questions 8 13 are based on 'Multiple Intelligence.

8. Which of these statements about Multiple Intelligence is FALSE?

A. All intelligences are dynamic.
B. Pure intelligence is a common occurrence.
C. Every person is a unique blend of different types of intelligence.
D. Multiple intelligences can be identified and described.

9. ____________ intelligence is used to deal with deductive and inductive
reasoning, number and relationships.

A. Naturalist
B. Intrapersonal
C. Mathematical
D. Bodily


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BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
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10. Linguistic intelligence is responsible for _____.

A. production of language
B. systematic approach to solve problems
C. good sense of balance
D. preferring to spend time alone

11. People with high spatial intelligence is suitable working as a(n) ____________.

A. translator
B. accountant
C. cinematographer
D. counsellor

12. Kiran has been playing the piano since he is six years old. Throughout the
year, he has learnt to play the violin, viola, bass, clarinet, oboe and drums. He
had his own solo performance by the age of 14. Currently, he is studying at the
Berklee College of Music.

Which type of intelligence is defined above?

A. kinesthetic
B. intrapersonal
C. interpersonal
D. musical

13. Which of the following characteristics belong to a person who has a high level
of intrapersonal intelligence?

A. Learn languages easily.
B. Enjoys analyzing issues.
C. Good sense of direction.
D. Display a strong personality.


Questions 14 -20 are based on Microsoft Word.

14. Which of the following cannot be done in a word processor?

A. Creation of simple drawings.
B. The writing of complex report.
C. Creation of a video presentation.
D. Creation of simple web pages.
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BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
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15. When you want to save a document a second time under a different name, you
need to use

A. Save
B. Print Preview
C. Save As
D. Print

16. Which of the following is NOT a valid method for deleting text?

A. Highlight a word and type over it.
B. Place the cursor at the END of the word and press [Delete] until it is
gone.
C. Place the cursor at the BEGINNING of the word and press [Delete] until
it is gone.
D. Place the cursor where you want to begin typing and press [Insert].

17. If you want the first page of a document to have a portrait orientation and the
next page to have a landscape orientation, you must

A. insert a page break.
B. create two different documents.
C. insert a section break
D. insert a footer.

18. Why is the Find feature useful for formatting text?

A. The Find feature selects the text so you can quickly delete, copy or
format on the spot
B. The Find feature locates the text and replaces it with another text string
C. The Find feature moves the cursor to a specific page
D. The Find feature deletes the text you are trying to locate

19. Which of the following is the correct method to create a footer with a Page
Number that begins with five (5) rather than one (1)?

A. Select the Format Bullets and Numbering option.
B. Go the Page Layout options.
C. Select the View Header and Footer option and replace the number 1 with
a number 5.
D. Select the View Header and Footer option and click on the Format Page
Number icon and modify the Start At option.



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BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
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20. To create a table, you _________________.

A. must first type the text of the table.
B. must create space for the table by inserting blank lines.
C. choose Table, Insert Table.
D. choose Table, Create Table.












































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BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
7

SECTION B (10 Marks)

For questions 21-30 (based on Microsoft Word application), identify whether the
statement is True (T) or False (F). Answer ALL questions in the OMR answer
sheet.

21. When you are saving a file you will see a pulsating diskette
icon.


T

F
22. To place the typing cursor, double-click the mouse where
you want to begin typing.

T F
23. You can only open one file at a time in Word.

T F
24. Choosing Save As will allow you to rename a file and create
a copy of it.

T F
25. When you use the scroll bar to navigate in a document, your
typing cursor will also move to the page you are viewing.


T

F
26. When you get to the end of the table and press [Tab] another
row will be inserted.

T F
27. The Undo command enables you to undo only the last three
changes to a document.

T F
28. Merging cells in a table can be done horizontally and
vertically.

T F
29. You can insert a table within a table.

T F
30. In a Word table, a single cell can be split into multiple cells
by using the Split Cells command from the Table menu.

T

F

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BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
8

SECTION C (10 Marks)
Choose the most suitable word or phrase to fill in the blanks in questions 1 - 10.

self-evaluation Backspace intrapersonal desk allergy Print Layout
disk defragmenter spatial kinesthetic interpersonal over confident
over-scheduling procrastination independent study scan disk Insert Symbol
Times New Roman Insert Object Outline ergonomics Arial

1. The assessment methods that requires a student to check his own
understanding of a particular topics is ___________________.
2. The science of maximizing work efficiency by changing working environment
to suit human tasks and abilities is called _____________.
3. _______________ speeds up disk access by rearranging the files and free
space in computer.
4. ___________ is a condition where every time you sit down to study, you find
yourself coming up with an excuse to leave.
5. Karl is strong-willed, independent and dont like to follow a crowd. He prefers
to work alone without anyone bothering him. He has __________ intelligence.
6. ____________ refers to scheduling more activities than what can be achieved
in a particular duration of time.
7. Devi represents her school in netball and hockey team in the state competition.
She has also obtained her black belt in karate when she was just 13 years old.
She has ____________ intelligence.
8. In Microsoft Word, ___________ command allows you to insert accented
characters, such as the "" in Rsum.
9. ______ is the default font when you open a new document.
10. The ________ view is best used to check the position of headers, footers and
graphical elements in their exact position






UGB0014 / UGB0013 / UGD0013 / UGC0014 CONFIDENTIAL
BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
9

SECTION D (60 Marks)

1. What are the instruction methods used in UNITAR?
(4 marks)

2. (a) Computers are not supposed to be placed very near to the window. Based on
Figure 1, briefly describe the possible risks of doing so. (4 marks)








Figure 1

(b) Give FOUR (4) steps that can prevent repetitive strain injury (RSI).
(4 marks)

3. Give FOUR (4) reasons why people waste time. (8 marks)


4. Give THREE (3) myths (wrong perceptions) regarding time management.
(6 marks)








UGB0014 / UGB0013 / UGD0013 / UGC0014 CONFIDENTIAL
BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
10

5. Different types of intelligence will initiate a different reaction in solving a similar
problem. Imagine that a person have something that breaks and will not work,
match the type of intelligence with the possible reaction that he takes to fix the
problem.
Types of
intelligence
Possible reaction
(1) Linguistic i. Play with the pieces to try to fit them together.
(2) Logical ii. Wonder if its worth fixing up.
(3) Spatial iii. Tap his fingers to a beat while he figures it out.
(4) Kinesthetic iv. Read the instruction book first.
(5) Musical v. Study the diagram of how it works.
(6) Interpersonal vi. Look at the pieces and try to figure how it works.
(7) Intrapersonal vii. Look around to try and see what he can find to fix
the problem.
(8) Naturalist viii. Try to find someone who can help him.

(16 marks)























UGB0014 / UGB0013 / UGD0013 / UGC0014 CONFIDENTIAL
BASIC SKILLS FOR KNOWLEDGE WORKERS
Mid Semester Examination / January Semester 2005
11

7. The questions below are based on Figure 2 (Microsoft Word).






























(a) Identify the toolbars as shown in (i), (ii), (iii), (iv) and (v).
(5 marks)

(b) What is the alignment used for (vi), (vii), (viii) and (ix)?
(4 marks)

(c) When would you use numbers instead of bullets in a list?
(1 mark)

(d) The [Backspace] key and [Delete ] key both remove text. Whats the difference
between these two keys?
(2 marks)

(e) Give FOUR (4) items that you can insert into a Word document.
(4 marks)

(f) What should you do to go to the website via the hyperlink?
(2 marks)
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
Figure 2