Ashley Tengo una pregunta para usted.

Recepcionista Dgame.
Ashley Tenemos el servicio de la seora que viene a limpiar los cuartos?
Recepcionista Claro, todos los das en la maana, aproximadamente a las ocho de la maana,

viene la persona que hace la limpieza de los cuartos y le va a tocar a la puerta.

Si desean que hagan la limpieza, por favor, quiten el letrero que est en la puerta

que dice que "por favor no le molesten."
Ashley Ok, tengo otra pregunta. El telfono, ahm, las llamadas que yo hago en este lugar,

me las van a cobrar en mi cuenta al final, o son gratis?
Recepcionista Tienen llamadas gratis nacionales.

Si van a hacer llamadas internacionales, tienen un coste.
Ashley Tendr acceso a internet en este hotel?
Recepcionista S. Claro que s, tienen acceso a internet. En cada una de las habitaciones

tenemos internet y tambin, aqu en la entrada del hotel, tenemos una sala que
tambin tiene internet. Tiene fotocopiadora y tiene impresora tambin.
Ashley Ok.
Recepcionista Todos esos servicios son gratis. Tiene alguna otra pregunta?
Ashley No. Eso es todo.
Recepcionista Tienen equipaje? Desean que les ayudemos con l?
Ashley S, por favor, tenemos tres maletas.
Recepcionista
Ok, si quieren pueden ir a su habitacin. Al fondo, a mano izquierda, van a
encontrar el ascensor, y esos son los de los nmeros pares,

como ustedes estn en el piso nmero diecisis,

por favor asegrense de que sea el ascensor de mano derecha,

que est al mano derecha.

Y el piso diecisis, all, a mano izquierda,

van a encontrar su habitacin.
Ashley Muchas gracias.
Recepcionista En unos diez o quince minutos, la persona les llevar el equipaje a su habitacin.
Ashley Muchsimas gracias.

Tenga cuidado con las maletas, por favor, porque tienen cosas delicadas.
Recepcionista Oh, perdn, Seora Ashley, se me olvidaba recordarle algo.

Si ustedes tienen alguna pregunta o necesitan algo, marquen el cero en su telfono,

y con mucho gusto, les podemos ayudar en lo que necesiten.
Ashley Muchas gracias.
Recepcionista Que disfruten de esta semana en el hotel Radisson.
Ashley Igualmente. Hasta luego.
Recepcionista Buen da, gracias.







I have a question for you.
Tell me.
Do we have the service of the lady
that comes to clean the rooms?
Of course, every day in the morning,
approximately at eight in the morning,
the person that does the room cleaning comes,
and they are going to knock at the door,
if you would like them to do the cleaning,
please, take off the sign
that is on the door
that says "please do not disturb."
Ok, I have another question.
The phone, um,
the calls that I make in this place,
are they going to make charges on my account at the end
or are the calls free?
You have free national calls.
If you are going to make international calls,
they have a cost.
Will I have access to the internet at this hotel?
Yes, of course you well,
you have access to the internet
in each one of the rooms.
We have internet.
And also, here in the entrance to the hotel,
we have a lounge that also has internet,
it has a photocopier,
and it has a printer also.
Ok.
All those services are free.
Do you have any other question?
No. That is all.
Do you have your luggage?
Would you like us to assist you with it?
Yes, please,
we have three suitcases.
Ok, if you want, continue to your room,
at the back, on the left-hand side,
you'll find the elevator,
and those are the even-numbered ones,
since you are on the floor number sixteen,
please make sure that it's the elevator on the right-hand side,
that is on the right-hand side.
And the sixteenth floor, there, to the left-hand side,
you'll find your room.
Thank you.
Later, in about ten or fifteen minutes,
the person will bring your luggage to your room.
Thank you very much.
Be careful with the suitcases, please,
because they have fragile things.
Oh, forgive me, Mrs. Ashley,
I was forgetting to remind you something.
If you have any question or need something,
plase, call zero,
dial the zero on your phone,
and with pleasure,
we can hely you in whatever you need.
Thank you.
Enjoy this day at the hotel Radisson.
Likewise. See you later.
Good day, thanks.


Spanish English
Word(s) tengo una pregunta para usted I have a question for you
Phrase(s) Tengo una pregunta para usted. I have a question for you.

Word(s) el servicio the service
Phrase(s) Tenemos el servicio de la seora Do we have the service of the lady

Word(s) todos los das every day
Phrase(s) Claro, todos los das en la maana, Of course, every day in the morning,

Word(s) aproximadamente approximately
Phrase(s)
aproximadamente a las ocho de la
maana,
approximately at eight in the
morning,

Word(s) la limpieza de los cuartos room cleaning
Phrase(s)
viene la persona que hace la limpieza
de los cuartos,
the person that does the room
cleaning comes,

Word(s) tocar a la puerta to knock at the door
Phrase(s) y te van a tocar a la puerta,
and they are going to knock at the
door,

Word(s) si deseas que hagan la limpieza if you wish them to do the cleaning
Phrase(s) si deseas que hagan la limpieza,
if you would like them to do the
cleaning,

Word(s) el letrero the sign
Phrase(s) por favor, quita el letrero please, take off the sign

Word(s) la puerta the door
Phrase(s) y te van a tocar a la puerta,
and they are going to knock at the
door,

que est en la puerta that is on the door

Word(s) las llamadas the calls
Phrase(s) las llamadas que yo hago en este lugar, the calls that I make in this place,

o las llamadas son gratis? or are the calls free?

Word(s) cobras charges
Phrase(s)
me van a hacer cobras en mi cuenta al
final,
are they going to make charges on
my account at the end

Word(s) mi cuenta my account
Phrase(s)
me van a hacer cobras en mi cuenta al
final,
are they going to make charges on
my account at the end

Word(s) al final at the end
Phrase(s)
me van a hacer cobras en mi cuenta al
final,
are they going to make charges on
my account at the end

Word(s) son gratis they are free
Phrase(s) o las llamadas son gratis? or are the calls free?

Todos esos servicios son gratis. All those services are free.

Word(s) tienen un costo they have a cost
Phrase(s) tienen un costo. they have a cost.

Word(s) la entrada the entrance
Phrase(s) Y tambin, aqu en la entrada del hotel,
And also, here in the entrance to the
hotel,

Word(s) una sala a living-room, a lounge
Phrase(s)
tenemos una sala que tambin tiene
internet,
we have a lounge that also has
internet,

Word(s) fotocopiadora photocopier
Phrase(s) tiene fotocopiadora, it has a photocopier,

Word(s) impresora printer
Phrase(s) y tiene impresora tambin. and it has a printer also.

Word(s) esos servicios those services
Phrase(s) Todos esos servicios son gratis. All those services are free.

Word(s) equipaje luggage
Phrase(s) Tienen su equipaje? Do you have your luggage?

la persona les llevar el equipaje a su
habitacin.
the person will bring your luggage to
your room.

Word(s) al fondo at the back, at the bottom
Phrase(s) al fondo, a mano izquierda, at the back, on the left-hand side,

Word(s) a mano izquierda to the left-hand side
Phrase(s) al fondo, a mano izquierda, at the back, on the left-hand side,

Y el piso diecisis, all, a mano
izquierda,
And the sixteenth floor, there, to the
left-hand side,

Word(s) el ascensor the elevator
Phrase(s) van a encontrar el ascensor, you'll find the elevator,

por favor asegrense de que sea el
ascensor de mano derecha,
please make sure that it's the elevator
on the right-hand side,

Word(s) los nmeros pares the even numbers
Phrase(s) y esos son los de los nmeros pares,
and those are the even-numbered
ones,

Word(s) encontrar to find
Phrase(s) van a encontrar el ascensor, you'll find the elevator,

van a encontrar su habitacin. you'll find your room.

Word(s) asegrense make sure (all of you)
Phrase(s)
por favor asegrense de que sea el
ascensor de mano derecha,
please make sure that it's the elevator
on the right-hand side,

Word(s) tenga cuidado be careful
Phrase(s)
Tenga cuidado con las maletas, por
favor,
Be careful with the suitcases, please,

Word(s) cosas delicadas fragile things
Phrase(s) porque tienen cosas delicadas. because they have fragile things.

Word(s) marquen el cero dial cero
Phrase(s) marquen el cero en su telfono, dial the zero on your phone,

Word(s) con mucho gusto with pleasure
Phrase(s) y con mucho gusto, and with pleasure,

Word(s) que disfruten de este da enjoy this day
Phrase(s)
Que disfruten de este da en el hotel
Radisson.
Enjoy this day at the hotel Radisson.

Word(s) Igualmente likewise
Phrase(s) Igualmente. Hasta luego. Likewise. See you later.