San Diego, CA 92129 Alyce.Feig@gmail.com www.linkedin.com/in/alycefeigelson (858) 735-7035
Product Manager Utilizing Experience in Medical Diagnostics Diligent and creative marketing professional with 12 years of experience in medical diagnostics. Self- starter with proven ability managing complete product lifecycles, leading cross-functional teams, and developing tools to support field sales, gain brand recognition and increase product market share. Quick learner with ability to prioritize and strategically manage multiple projects to meet deadlines. Managed $28 million product line (grew revenue by $16 million in 7 years) Increased womens health products sales from $250,000 to $2.3 million in 4 years (20% market share in established niche). Designed and delivered product and sales training programs for reps, distributors and new employees. Created online animated multilingual product training to provide healthcare professionals and staff the flexibility to learn on their available time. Saved company over $100,000 annually by reducing travel expenses and dedicated sales representatives time performing customer in-services. PROFESSIONAL EXPERIENCE Sekisui Diagnostics (Formerly Genzyme), San Diego, CA 12/2005 10/2013 Global Product Manager Led multi-functional product development teams through all phases of design control and successfully launched 10 rapid diagnostic products into POL, Clinical Lab and Hospital Markets. Developed new product design inputs, labeling, packaging and value-added features to meet or exceed product forecasts. Post-launch responsibilities included complex market analysis, promotion, advertising content and placement for entire rapid diagnostic product line. Defined detailed specs for and managed development of brand-specific website and CRM. Drove key product messaging and brand awareness through targeted collateral & sales tool development, internal and external training programs, and representation at key trade shows.
Quidel Corporation, San Diego, CA 02/2001 11/2005 Technical Support /Training Specialist Provided technical support to end-users, distributors and sales executives. Investigated and devised solutions to healthcare customers complaints which maintained product loyalty and customer satisfaction. Unified QA, R&D, sales and marketing, as needed, to resolve product concerns. Developed, coordinated and presented training programs to maximize customers product knowledge. Instructed large groups on use of instrumentation (urine analyzer and calcaneal bone density ultrasonometer).
Resume Alyce Feigelson (Page 2 of 2)
VOLUNTEER EXPERIENCE America For Animals, San Diego, CA 5/2014 Current Social Media Marketing / CRM Manager Researched and posted relevant content to Facebook and Twitter to gain audience and support for Non-profit. Managed CRM (SalesForce.com) to create fundraising campaigns Career Action Plan Group, San Diego, CA 5/2014 Current Regional Supervisor Remotely managed 9 Project Managers to research and post content to Social Media sites Planned Parenthood, El Cajon, CA 06/1998-12/2000 Pre-Natal Clinic Educator Instructed and counseled pre and post-natal patients individually and in classroom settings. Taught pre and post-natal health, exercise and nutrition classes. Counseled patients throughout pregnancy, lactation and coached labor patients who had no birth assistance. Obtained medical histories, vital signs and drew blood for patient lab tests. EDUCATION MBA, Marketing, New York Institute of Technology Bachelor of Arts, Biology, University of Pennsylvania PROFESSIONAL DEVELOPMENT Currently completing courses for Certificate in Social Media Marketing Project Management, Presentation and Communications Courses through AMA, Anaheim, CA Clinical Pharmacology, Yale University, New Haven, CT Human Anatomy, Physiology & Microbiology, Point Loma College, San Diego, CA
PUBLICATIONS A Basic Form of Creatine Kinase in Cardiac Mitochondria, Abstract XI International Congress of Biochemistry, Toronto
SKILLS & AWARDS Proficient in Microsoft Office Suite, Photoshop, Quark, and Adobe Professional Corporate Social media program development Analytics and interpretation of website traffic Won Vice-Presidents award at Genzyme two years in a row Previously Certified Emergency Medical Technician, Norwalk, CT