Sbi

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efJe<ee-meteer
Contents
Yeejleere ms yeQke kes yeejs ceW
About SBI
metevee
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Yeejleere ms yeQke keer GheueefyOehetCe& ee$ee
efve<heeove mebkesleke
efheues 10 Je<eeX kee efJeeere eoMe&ve
keWere efveosMeke yees[&
mLeeveere yees[eX kes meome, keWere eyebOeve meefceefle kes meome Deewj
yeQke kes uesKee-hejer#eke
DeOe#e keer keuece mes
01
Notice
01
02
Giving Wings to an Aspirational India
03
04
SBIs Journey through Numbers
04
06
Performance Indicators
07
08
Financial Highlights for the Last 10 years
09
10
Central Board Of Directors
10
14
Members of Local Boards, Members of Central

Management Committee and Banks Auditors
14
From the Desk of the Chairman
19
18
Statutory reports
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efveosMekeeW keer efjhees&
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efJeeere efve<heeove
I. 1 ecegKe JeJemeee
JeJemeee mecetn
ke) jeêre yeQefkebie mecetn
Ke) keejheesjs yeQefkebie mecetn
ie) ceOe keejheesjs mecetn
Ie) Debleje&êre yeQefkebie mecetn
*) Jewefeke ceekex heefjeeueve
2 veJe JeJemeee
3 Devepe&ke Deeefmle eyebOeve
II. meneeke SJeb efveeb$eCe heefjeeueve
1 metevee eeweesefiekeer
2 peesefKece eyebOeve Deewj Deebleefjke efveeb$eCe
3 meleke&lee
4 ceeveJe mebmeeOeve
5 keee&veerefleke eefMe#eCe FkeeF& (Smeeret)
6 jepeYee<ee
7 keejheesjs meeceeefpeke oeefelJe (meerSmeDeej)
III. meneesieer SJeb Deveg<ebieer
GejoeefelJe JekeleJe Deewj DeeYeej
keejheesjs DeefYeMeemeve
Devegueiveke I mes V
efJeeere efJeJejCe
Yeejleere ms yeQke
ms yeQke mecetn (mecesefkele)
Directors Report
28
Economic Backdrop and Banking Environment
29
32
Financial Performance
33
34
I.
Core Operations
35
34
Business Groups
35
34
A) National Banking Group
35
46
B) Corporate Banking Group
47
50
C) Mid Corporate Group
51
50
D) International Banking Group
51
54
E) Global Markets Operations
55
56
New Businesses
57
58
NPA Management
59
II. Support & Control Operations

62
Information Technology
63
64
Risk Management & Internal Controls
65
70
Vigilance
71
70
Human Resources
71
74
Strategic Training Unit (STU)
75
74
Official Language
75
76
Corporate Social Responsibility (CSR)
77
78
III. Associates & Subsidiaries
79
82
Responsibility Statement and Acknowledgement
83
84
Corporate Governance
85
100
Annexures I to V
101
Financial Statements
117
State Bank of India
117
128
State Bank Group (Consolidated)
128
metevee
Notice
metevee
Notice
Yeejleere ms yeQke
STATE BANK OF INDIA
(Yeejleere ms yeQke DeefOeefveece, 1955 kes Debleie&le ieef"le)
(Constituted under the State Bank of India Act, 1955)
Yeejleere ms yeQke kes MesejOeejkeeW keer 59JeeR Jeeef<e&ke cenemeYee ``JeeF&.

yeer. eJneCe Dee@ef[esefjece'', JeeF&. yeer. eJneCe keW, pevejue peievveeLe
Yeesmeues ceeie&, vejerceve heeFb, cegbyeF&-400021 (ceneje^) ceW iegJeej,
3 pegueeF& 2014 kees Dehejeve 3.00 yepes efvecveefueefKele keee& kes
efve<heeove nsleg Deeeesefpele keer peeSieer:
The 59th Annual General Meeting of shareholders of State

Bank of India will be held at the Y. B. Chavan Auditorium,
Y. B. Chavan Centre, General Jagannath Bhosale Marg,
Nariman Point, Mumbai - 400021 (Maharashtra) on
Thursday, the 3rd July, 2014 at 03.00 P.M. for transacting
the following business:-
ms yeQke kee 31 ceee& 2014 leke kee legueve-he$e Deewj ueeYe SJeb
neefve Keelee leLee Fme uesKee DeJeefOe keer ms yeQke keer keee&-eCeeueer
Deewj keee&keueehe hej kesvere yees[& keer efjhees& SJeb legueve-he$e Deewj
uesKee-hejer#ekeeW keer efjhees& eehle kejvee, eee& kejvee Deewj Gmes mJeerkeej
kejvee~
keejheesjs kesv,
ms yeQke YeJeve,
ceeoece keecee jes[
cegbyeF& - 400 021
to receive, discuss and adopt the Balance Sheet and the

Profit and Loss Account of the State Bank made upto the
31st day of March 2014, the report of the Central Board on
the working and activities of the State Bank for the period
covered by the Accounts and the Auditors Report on the
Balance Sheet and Accounts.
Corporate Centre,
State Bank Bhavan,
(DebOeleer Yeeeee&)
DeOe#e
efoveebke : 19 ceF&, 2014
Madame Cama Road,
(ARUNDHATI BHATTACHARYA)
Mumbai 400 021
CHAIRMAN
Date: 19th May, 2014
cenlJehetCe& metevee
Important Information
Ieesef<ele ueeYeebMe
`30.00 eefle Mesej
Debleefjce ueeYeebMe
`15.00 eefle Mesej
ueeYeebMe Yegieleeve keer leejerKe 02.04.2014
ueeYeebMe kee Debeflece Yegieleeve `15.00 eefle Mesej
Yegieleeve keer leejerKe
19.06.2014
yeneryeboer keer DeJeefOe
31.05.2014 mes 04.06.2014
jskee[& keer leejerKe
30.05.2014
Dividend Declared
`30.00 per share
Interim Dividend
`15.00 per share
Payment Date
02.04.2014
Final payment of Dividend
`15 per share
Payment date
19.06.2014
Period of Book Closure
31.05.2014 to 04.06.2014
Record Date
30.05.2014
State Bank of India
Annual Report 2013-14
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kejW~
keg meew MeeKeeDeeW Deewj keg meew kejes[ kes keejesyeej kes meeLe MegDeele kej
Deepe Deehekes yeQke kee keejesyeej `26 efêfueeve kes heej hengbe egkee nw~
Yeejleere ms yeQke kes 100,000 mes DeefOeke mebheke& heefjmej (MeeKeeSB,
SerSce, ieenke mesJee keW) nQ efpevekes eje nceejs eenkeeW kees osMe-efJeosMe
ceW meerOes mesJeeSb oer pee jner nQ~ en kesJeue Ske JeeefCeeqpeke yeQke keer ner
keneveer veneR nw~ en keneveer nw Gme Deekeeb#eeMeerue Yeejle keer efpemeves efJeiele
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je^ kee heee&e yeve egkee nw~ nce Fme Geekeeb#eer osMe kees veF& G[eve osves
hej ieewjJeeeqvJele DevegYeJe kej jns nQ~
Deye
31.03.2014 kees
leye
01.07.1955 kees
(SmeyeerDeeF& keer mLeehevee)
477
MeeKeeDeeW keer mebKee
15,869
efJeosMe efmLele keeee&uee
190
14,388
kece&eejer mebKee
2,22,033
`327 kejes[
kegue JeJemeee
`26,39,531 kejes[
`1 kejes[
efveJeue ueeYe
`10,891 kejes[
Yeejleere ms yeQke ~ Jeeef<e&ke efjhees&
2013-14
Giving wings to an
Aspirational India
India is a country defined by soaring aspirations, especially of the post-Independence
generation. These aspirations are propelling India forward. We are already the worlds 3rd
largest economy in purchasing power parity (PPP) terms. Indias unparalleled demographic
dividend augurs well for the future too, with growth and a better life being at the heart of all
we do as a nation.
The sheer size of India 1.25 billion people, with half of
them below 25 years of age coupled with the diversity
of its populace and plurality of cultural moorings, makes
realising these aspirations a daunting task.
State Bank of India (SBI)s relationship with India and its
growth is umbilical. Which is why, as a new, aspirational
India emerges, backed by a strengthening economy, more
opportunities and increasing penetration of financial
services, SBI is at the forefront of this transformation.
SBI makes a profound contribution in driving all sectors of
the Indian economy primary, secondary and tertiary, in
equal measure. It is one of Indias most familiar institutions
of trust stretching from the remotest villages to the global
financial hubs.
And we are constantly re-engineering ourselves and our
role to keep step with the changing dynamics of the needs
of our customers and our operating environment. We
have recognised technology-driven, on-the-go banking
as the new normal. We are leveraging customer-connect
platforms on social media to further our reach. We are
expanding our physical branch and network presence, and

constantly evolving our products and services portfolio to
remain a preferred contemporary choice in banking.
At the same time, our commitment to financial inclusion
continues unabated, in line with the national agenda of
inclusive growth. We focus on helping translate national
aspirations into on-ground realities, and ensuring value
creation for all and ensuring a better quality of life for large
parts of our yet unbanked population.
What started off with a few hundred branches and a few
hundred crores of business, is today a Bank that has
surpassed `26 trillion in business size. SBI has over
100,000 touch points (branches, ATMs, CSPs) that directly
serve our customers everywhere. But this is not just
the story of a commercial Bank. It is the story of how an
aspirational India has embraced growth over the years,
and how it continues to look ahead with confidence. SBI
is a proxy for the aspirational nation of India. And we are
proud of our ability to give wings to those aspirations.
THEN
As on 01.07.1955
NOW
As on 31.03.2014
(Formation of SBI)
477
Number of branches
15,869
Foreign Offices
190
14,388
Employee Strength
2,22,033
`327 crores
Total Business
`26,39,531 crores
`1 crore
Net Profit
`10,891 crores
State Bank of India
Yeejleere ms yeQke keer

GheueefyOehetCe& ee$ee
No.
osMe kee meyemes ye[e yeQke (peceejeefMeeeb, Deefece,

ueeYe, MeeKeeSb Deewj kece&eejer)
Largest Bank in India (Deposits, Advances,

Profits, Branches, Employees)
kejes[
21.92 crores+
meefee eenke DeeOeej
Active customer base
kejes[
26 ueeKe
lakhs crores+
JeJemeee Deekeej
Business size
1 lakh+
mebheke& mLeue
Touch points
43,515
osMe Yej ceW SerSce (osMe kes kegue SerSceeW ceW 26%
ms yeQke kes SerSce)
Pan-India ATMs (26% of market share in

ATM population in India)
45,487
JeJemeee eefleefveefOe Deewj eenke mesJee kesv
Business correspondent and Customer

Service Points
kejes[
5.63 crores+
keesj yeQefkebie uesveosve (owefveke Deewmele uesveosve)
Core Banking Transactions (daily average

transactions)
ueeKe
70 lakhs+
eefle efove SerSce uesveosve (osMe kes kegue SerSce

uesveosve kee 38%)
ATM transactions per day (38% of the

countrys total ATM transactions)
kejes[
17 crores+
ms yeQke eghe [sefye kee[& Oeejke

(43% mes DeefOeke yeepeej DebMe)
State Bank Group debit card holders

(43%+ market share)
1.77 crore+
Fbjves yeQefkebie eeeskelee
Internet banking users
95 ueeKe
lakhs
ceesyeeFue yeQefkebie eeeskelee
Mobile Banking users
1,35,853
heerDeesSme ceMeerveW
POS machines
48 lakhs+
eerve jsefce kee[&
Green Remit Cards
52,260
mecemle Yeejle ceW ieebJeeW kees mesJee
Pan-India village coverage
61.60 lakhs
efkemeeve esef[ kee[&
Kisan Credit Cards
veb.
ueeKe
kejes[
ueeKe
ueeKe
SBIs journey
through numbers
2013-14
Yeejleere ms yeQke
SBI
Deekeeb#eeMeerue Yeejle kes efJekeeme ceW meeLe Driving aspirational India
Je<e& 1806 ceW Deheves heeogYee&Je kes meeLe yeQke Dee@He keuekeee kes
he ceW mLeeefhele Yeejle kee meyemes henuee yeQke Yeejleere ms yeQke
efvejblej efJekeeme kes heLe hej Deiemej nw~ 200 Je<eeX mes DeefOeke
keer mece= hejbheje Jeeuee en Yeejleere Ghe-ceneerhe kee henuee
JeeefCeeqpeke yeQke je^ keer npeej Kejye [e@uej keer DeLe&JeJemLee kes
meMeeerkejCe Deewj Fmekeer efJeMeeue pevemebKee keer Deekeeb#eeDeeW keer
hete|le ceW efvejblej mesJeejle nw~
Yeejleere ms yeQke heefjmebheefeeeW, peceejeefMeeeW, ueeYe, MeeKee,
ieenke Deewj kece&eejer mebKee ceW osMe kee meyemes ye[e JeeefCeeqpeke
yeQke nw~ en kejes[eW ieenkeeW kes efvejblej efJeMJeeme kes meeLe Deepe nj
Yeejleere kee yeQke nw~
Founded in 1806, Bank of Calcutta was the first

Bank established in India and over a period of time
evolved into SBI. SBI represents a sterling legacy of
over 200 years. It is the oldest commercial Bank in
the Indian subcontinent, strengthening the nations
trillion-dollar economy and serving the aspirations
of its vast population.
The Bank is Indias largest commercial Bank
in terms of assets, deposits, profits, branches,
number of customers and employees, enjoying the
continuing faith of millions of customers across the
social spectrum.
efJe]peve
Vision

cesje Yeejleere ms yeQke~
cesje eenke meJeexheefj~
cesje SmeyeerDeeF&: eenke meblegef ceW eLece~
My SBI.
My Customer first.
My SBI: First in customer satisfaction.
efceMeve
Mission
nce Deheves eenkeeW kes eefle lelhej, efJevece SJeb mebJesoveMeerue jnWies~
Glke=lee eeefhle kes efueS nce DeleeOegefveke eeweesefiekeer DeheveeSbies~

We will be prompt, polite and proactive with our
customers.
We will speak the language of young India.

We will create products and services that help our
customers achieve their goals.
We will go beyond the call of duty to make our customers
feel valued.
We will be of service even in the remotest part of our
country.
We will offer excellence in services to those abroad as
much as we do to those in India.

We will imbibe state-of-the-art technology to drive
excellence.
cetue
values
nce meoe F&ceeveoej, efveMue Deewj veerefleefee jnWies~

nce Deheves eenkeeW SJeb menkeefce&eeW kee mecceeve kejWies~
%eeve nceeje ceeie&oMe&ke nesiee~
nce meerKeves keer eefeee peejer jKeWies Deewj eehle %eeve kee emeej kejWies~
nce keYeer megefJeOeeJeeoer ceeie& veneR DeheveeSbies~

efpeme meceepe ceW nce keee& kejles nQ Gmekes GlLeeve nsleg nce nj mebYeJe eeeme
We will always be honest, transparent and ethical.

We will respect our customers and fellow associates.
We will be knowledge driven.
We will learn and we will share our learning.
We will never take the easy way out.

We will do everything we can to contribute to the
community we work in.
We will nurture pride in India.
nce egJee Yeejle keer Yee<ee yeesueWies~

nce Ssmeer mesJeeSb yeveeSbies pees nceejs eenkeeW kes meheveeW kees hetje kej mekeW~
nce kele&Je mes Deeies peekej Deheves eenkeeW kees en Snmeeme kejeSbies efke Jes
cenlJehetCe& nQ~
nce osMe kes megotj YeeieeW ceW Yeer mesJeeSb eoeve kejWies~

efJeosMe-efmLele ueesieeW kees Yeer nce Jewmeer ner meJeexlke= mesJee eoeve kejWies, pewmeer
YeejleJeeefmeeeW kees eoeve kejles nQ~
kejWies~
nce Yeejle ceW ieJe& kee efJekeeme kejWies~
State Bank of India
efve<heeove mebkesleke
(` kejes[ cesb
(` kejes[ cesb
/ in crores)
Total
Income
2011-12
1,35,692
2012-13
(` kejes[ cesb
(` kejes[ cesb
2012-13
efveJeue yeepe ceeefpe&ve
16,037
2012-13
(` kejes[ cesb
45.23
2013-14
3.85
0.88
2011-12
48.51
2012-13
/ in crores)
52.67
2013-14
( %)
FefkeJeer hej Deee
Return on
Assets
3.17
( %)
18,553
2011-12
2013-14
/ in crores)
DeeefmleeeW hej Deee
Net Interest
Margin
2012-13
Cost to Income
Ratio
49,282
2013-14
2011-12
10,891
Deee keer leguevee ceW Kee& Devegheele
( %)
3.34
2013-14
Other
Income
14,351
2011-12
14,105
32,109
Deve Deee
Net Interest
Income
44,329
2012-13
/ in crores)
efveJeue yeepe Deee
43,291
31,082
11,707
2011-12
/ in crores)
Net
Profit
1,54,904
2013-14
(` kejes[ cesb
efveJeue ueeYe
Operating
Profit
31,574
1,20,873
/ in crores)
heefjeeueve ueeYe
kegue Deee
Return on
Equity
0.97
0.65
14.36
15.94
10.49
2011-12
6
2012-13
2013-14
Yeejleere ms yeQke ~ Jeeef<e&ke efjhees& 2013-14
2011-12
2012-13
2013-14
2011-12
2012-13
2013-14
PERFORMANCE INDICATORS
( %)
hetbpeer heee&hlelee Devegheele
eefle Mesej Deee
Capital Adequacy
Ratio
Basel-II
4.07
Basel-I
3.55
3.43
2.99
8.23
9.49
9.79
8.50
2.98
9.98
Basel-III
2.72
9.72
(`)
eefle Mesej yener cetue
Earning
per Share
Basel-II Basel-II
Basel-I
(`)
Book Value
per Share
210.06
184.31
156.76
1,214.78
2013-14
2011-12
1,394.79
1,503.43
2011-12 2011-12 2012-13 2012-13 2013-14 2013-14
efej Tier I
2011-12
efej Tier II
(` kejes[ cesb
/ in crores)
peceejeefMeeeb Deewj Deefece
12,09,829
2013-14
Deefece Advances
1.5
4.95
2.57
2.10
1.82
2011-12
2012-13
Earnings in FY 2013-14
2
( %)
Net NPA
Ratio
4.75
4.44
(%)
efJee Je<e& 2013-14 ceW Deee
2013-14
efveJeue SveheerS Devegheele
Gross NPA
Ratio
13,94,409
10,45,617
12,02,740
10,43,647
8,67,579
2012-13
peceejeefMeeeb Deposits
2012-13
( %)
mekeue SveheerS Devegheele
Deposits and
Advances
2011-12
2012-13
2013-14
2011-12
2012-13
2013-14
(%)
efJee Je<e& 2013-14 ceW Kee&
Expenditure in FY 2013-14
0.5
21
66
Interest and discount

on advances/bills
Interest on
Investments
Commission,
Exchange and
Brokerage
Miscellareous Income
On sale of
Investments
Other Sundry
Interests
Dividend from
Subsidiaries/
Associates
5.5
3.5
1.5
Interest Paid on
Deposits
Operating Expenses
Provisions &
Contingencies
10.2
Interest paid on
Borrowings/Bonds &
Others
Transfer to Reserve
Taxation
23
50.3
State Bank of India
Dividend & Tax on

Dividend
oseleeSb
hetbpeer (kejes[ heS ceW)
Deejef#ele efveefOeeeb SJeb DeefOeMes<e (kejes[ heS)
peceejeefMeeeb (kejes[ heS)
GOeeefjeeb (kejes[ heS)
Deve (kejes[ heS)
kegue (kejes[ heS)
Deeeqmleeeb
efveJesMe (kejes[ heS)
Deefiece (kejes[ heS)
Deve Deeeqmleeeb (kejes[ heS)
kegue (kejes[ heS)
efveJeue yeepe Deee (kejes[ heS)
SveheerS kes efueS heeJeOeeve (kejes[ heS)
heefjeeueve heefjCeece (kejes[ heS)
kej-hetJe& efveJeue ueeYe (kejes[ heS)
efveJeue ueeYe (kejes[ heS)
Deewmele DeeeqmleeeW mes Deee ( %)
F&ekq eJeer mes Deee ( %)
Deee keer leguevee ceW Jee ( %)
(efveJeue Deee keer leguevee ceW heefjeeueve Jee)
heefle kece&eejer ueeYe (npeej heS cebs)
heelf e Mesej Deee (heS)
heefle Mesej ueeYeebMe (heS)
SmeyeerDeeF& Mesej (SveSmemeer ceW cetue) (heS)
ueeYeebMe Yegieleeve Devegheele ( %) (heS)
hetbpeer heee&hlelee Devegheele ( %)
(` kejes[ ceW)
yeemesue-II ( %)
(` kejes[ ceW)
efej I ( %)
(` kejes[ ceW)
efej II ( %)
(` kejes[ ceW)
yeemesue-III ( %)
(` kejes[ ceW)
efej I ( %)
(` kejes[ ceW)
efej II ( %)
efveJeue DeefieceeW keer leguevee ceW efveJeue SveheerS ( %)
osMe ceW MeeKeeDeeW keer mebKee
efJeosMe-eqmLele MeeKeeDeeW/keeee&ueeeW keer mebKee
526
27,118
3,80,046
30,642
55,538
4,93,870
1,62,534
2,61,642
69,694
4,93,870
15,589
148
11,299
6,906
4,407
0.89
15.47
58.70
217
83.73
14.00
968.50
16.72
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
1.88
9,177
70
1,97,098
2,02,374
60,411
4,59,883
13,945
1,204
10,990
6,522
4,305
0.99
18.10
47.83
207
81.79
12.50
654.80
15.28
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
2.65
9,102
54
2005-06
526
23,546
3,67,048
19,184
49,579
4,59,883
2004-05

ueeiet veneR
1.56
9,231
83
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
237
86.10
14.00
994.45
16.22
1,49,149
3,37,337
80,079
5,66,565
15,058
1,429
10,000
7,625
4,541
0.84
14.24
54.18
526
30,772
4,35,521
39,704
60,042
5,66,565
2006-07
ueeiet veneR
1.78
10,186
84
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
ueeiet veneR
373
126.62
21.50
1,600.25
20.18
1,89,501
4,16,768
1,15,257
7,21,526
17,021
2,001
13,108
10,439
6,729
1.01
17.82
49.03
631
48,401
5,37,404
51,728
83,362
7,21,526
2007-08
2009-10
2010-11
2011-12
2012-13
2013-14
ueeiet veneR
1.79
11,448
92
ueeiet veneR
ueeiet veneR
1.72
12,496
142
ueeiet veneR
ueeiet veneR
90,975
13.39
64,177
9.45
26,798
3.94
85,393
14.25
56,257
9.38
29,136
4.87
ueeiet veneR
446
144.37
30.00
2,078.20
20.78
474
143.77
29.00
1,067.10
20.19
ueeiet veneR
1.63
13,542
156
ueeiet veneR
ueeiet veneR
98,530
11.98
63,901
7.77
34,629
4.21
385
130.16
30.00
2,765.30
23.05
ueeiet veneR
1.82
14,097
173
ueeiet veneR
ueeiet veneR
1,16,325
13.86
82,125
9.79
34,200
4.07
531
184.31
35.00
2,096.35
20.06
ueeiet veneR
2.10
14,816
186
ueeiet veneR
ueeiet veneR
1,29,362
12.92
94,947
9.49
34,415
3.43
645
210.06
41.50
2,072.75
20.12
1,45,845
12.96
1,12,333
9.98
33,512
2.98
1,40,151
12.44
1,09,547
9.72
30,604
2.72
2.57
15,869
190
485
156.76
30.00
1,917.70
20.56
2,75,954 2,85,790 2,95,601 3,12,198 3,50,878

3,98,308
5,42,503 6,31,914 7,56,719 8,67,579 10,45,617 12,09,829
1,45,975 1,35,710 1,71,416 1,55,742 1,69,716
1,84,098
9,64,432 10,53,414 12,23,736 13,35,519 15,66,211 17,92,235
20,873
23,671
32,526
43,291
44,329
49,282
2,475
5,148
8,792
11,546
11,368
14,224
17,915
18,321
25,336
31,574
31,082
32,109
14,181
13,926
14,954
18,483
19,951
16,174
9,121
9,166
8,265
11,707
14,105
10,891
1.04
0.88
0.71
0.88
0.97
0.65
15.07
14.04
12.84
14.36
15.94
10.49
46.62
52.59
47.60
45.23
48.51
52.67
635
635
635
671
684
747
57,313
65,314
64,351
83,280
98,200
1,17,536
7,42,073 8,04,116 9,33,933 10,43,647 12,02,740 13,94,409
53,713 1,03,012 1,19,569 1,27,006 1,69,183
1,83,131
1,10,698
80,337 1,05,248
80,915
95,404
96,412
9,64,432 10,53,414 12,23,736 13,35,519 15,66,211 17,92,235
2008-09
10 Je<eex kee efJeeere eoMe&ve
efheues 10 Je<eeX kee efJeeere eoMe&ve
Liabilities
Capital (` in crores)
Reserves & Surplus (` in crores)
Deposits (` in crores)
Borrowings (` in crores)
Others (` in crores)
Total (` in crores)
Assets
Investments (` in crores)
Advances (` in crores)
Other Assets (` in crores)
Total (` in crores)
Net Interest income (` in crores)
Provisions for NPA (` in crores)
Operating Result (` in crores)
Net Profit Before Taxes (` in
crores)
Net Profit (` in crores)
Return on Average Assets ( %)
Return on equity ( %)
Expenses to Income ( %)
(Operating expenses to total Net
Income)
Profit Per employee (` in 000)
Earnings Per Share (`)
Dividend Per Share (`)
SBI Share (Price on NSE) (`)
Dividend Pay out Ratio % (`)
Capital Adequacy Ratio ( %)
(` in crores)
Basel-II ( %)
(` in crores)
Tier I ( %)
(` in crores)
Tier II ( %)
(` in crores)
Basel-III ( %)
(` in crores)
Tier I ( %)
(` in crores)
Tier II ( %)
Net NPA to Net Advances ( %)
Number of Domestic Branches
Number of Foreign Branches/
offices
State Bank of India
217
83.73
14.00
968.50
16.72
N.A
N.A
N.A
N.A
207
81.79
12.50
654.80
15.28
N.A
N.A
N.A
N.A
N.A
1.88
9,177
70
4,407
0.89
15.47
58.70
4,305
0.99
18.10
47.83
N.A
2.65
9,102
54
1,62,534
2,61,642
69,694
4,93,870
15,589
148
11,299
6,906
1,97,098
2,02,374
60,411
4,59,883
13,945
1,204
10,990
6,522
N.A
526
27,118
3,80,046
30,642
55,538
4,93,870
526
23,546
3,67,048
19,184
49,579
4,59,883
N.A
2005-06
2004-05
N.A
1.56
9,231
83
N.A
N.A
N.A
N.A
N.A
237
86.10
14.00
994.45
16.22
4,541
0.84
14.24
54.18
1,49,149
3,37,337
80,079
5,66,565
15,058
1,429
10,000
7,625
526
30,772
4,35,521
39,704
60,042
5,66,565
2006-07
N.A
1.78
10,186
84
N.A
N.A
N.A
N.A
N.A
373
126.62
21.50
1,600.25
20.18
6,729
1.01
17.82
49.03
1,89,501
4,16,768
1,15,257
7,21,526
17,021
2,001
13,108
10,439
631
48,401
5,37,404
51,728
83,362
7,21,526
2007-08
2009-10
2010-11
2011-12
2012-13
2013-14
N.A
1.79
11,448
92
N.A
N.A
1.72
12,496
142
N.A
N.A
90,975
13.39
64,177
9.45
26,798
3.94
85,393
14.25
56,257
9.38
29,136
4.87
N.A
446
144.37
30.00
2,078.20
20.78
9,166
0.88
14.04
52.59
474
143.77
29.00
1,067.10
20.19
9,121
1.04
15.07
46.62
N.A
1.63
13,542
156
N.A
N.A
98,530
11.98
63,901
7.77
34,629
4.21
385
130.16
30.00
2,765.30
23.05
8,265
0.71
12.84
47.60
N.A
1.82
14,097
173
N.A
N.A
1,16,325
13.86
82,125
9.79
34,200
4.07
531
184.31
35.00
2,096.35
20.06
11,707
0.88
14.36
45.23
N.A
2.10
14,816
186
N.A
N.A
1,29,362
12.92
94,947
9.49
34,415
3.43
645
210.06
41.50
2,072.75
20.12
14,105
0.97
15.94
48.51
1,45,845
12.96
1,12,333
9.98
33,512
2.98
1,40,151
12.44
1,09,547
9.72
30,604
2.72
2.57
15,869
190
485
156.76
30.00
1,917.70
20.56
10,891
0.65
10.49
52.67
2,75,954 2,85,790 2,95,601 3,12,198 3,50,878

3,98,308
5,42,503 6,31,914 7,56,719 8,67,579 10,45,617 12,09,829
1,45,975 1,35,710 1,71,416 1,55,742 1,69,716
1,84,098
9,64,432 10,53,414 12,23,736 13,35,519 15,66,211 17,92,235
20,873
23,671
32,526
43,291
44,329
49,282
2,475
5,148
8,792
11,546
11,368
14,224
17,915
18,321
25,336
31,574
31,082
32,109
14,181
13,926
14,954
18,483
19,951
16,174
635
635
635
671
684
747
57,313
65,314
64,351
83,280
98,200
1,17,536
7,42,073 8,04,116 9,33,933 10,43,647 12,02,740 13,94,409
53,713 1,03,012 1,19,569 1,27,006 1,69,183
1,83,131
1,10,698
80,337 1,05,248
80,915
95,404
96,412
9,64,432 10,53,414 12,23,736 13,35,519 15,66,211 17,92,235
2008-09
10-year Financial Highlights
FINANCIAL HIGHLIGHTS FOR THE LAST 10 YEARS
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Smt. Arundhati Bhattacharya
Chairman
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Shri A. Krishna Kumar

Managing Director
Shri P. Pradeep Kumar

Managing Director
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Shri S. Venkatachalam
Independent Director
Shri D. Sundaram
Shri Parthasarathy Iyengar

Shri Thomas Mathew

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Shri Jyoti Bhushan Mohapatra

Workmen Employee Director
Shri S.K. Mukherjee

Officer Employee Director
Dr. Rajiv Kumar

Director Nominated by GOI
Shri Harichandra Bahadur Singh

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Shri Tribhuwan Nath Chaturvedi Shri Gurdial Singh Sandhu

Secretary, DFS
10
[e@. Te|pele Deej. hesue

[erpeer, DeejyeerDeeF&
Dr. Urjit R. Patel
DG, RBI
Central Board of Directors

(As on 23.05.2014)
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Chairman
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Managing Directors

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efveosMeke
Director under Section 19(e) of SBI Act
Shri D. Sundaram
Shri Thomas Mathew
Term: 3 years and eligible for re-election for further period
of 3 years
Maximum tenure: 6 years continuously
Director under Section 19(ca) of SBI Act
Director under Section 19(cb) of SBI Act
Shri S.K. Mukherjee
Directors under Section 19(d) of SBI Act
Dr. Rajiv Kumar
Shri Tribhuwan Nath Chaturvedi
Term: 3 years and eligible for re-appointment/
re-nomination, subject to a maximum tenure of 6 years
Shri Gurdial Singh Sandhu

Director under Section 19(f) of SBI Act
Dr. Urjit R. Patel
State Bank of India
11
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Executive Committee of the Central Board (ECCB)

Chairman
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Managing Directors
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12
Committees of the Board (as on 23rd May, 2014)
Shri A. Krishna Kumar and Shri P. Pradeep Kumar

Director nominated under Section 19(f) of the SBI Act
(Reserve Bank of India nominee), viz. Dr. Urjit R.Patel, and
all or any of the other Directors who are normally residents
or may for the time being be present at any place within
India where the meeting is held.
Shri S.Venkatachalam,
Director Chairman of the Committee
Shri D. Sundaram, Director Member
Shri Thomas Mathew, Director Member
Dr. Rajiv Kumar, Director Member
Shri Gurdial Singh Sandhu, GOI Nominee Member
Dr. Urjit R. Patel, RBI Nominee Member
Shri A. Krishna Kumar,
MD&GE (IB) Member (Ex-Officio)
Shri P. Pradeep Kumar,
MD&GE (CB) Member (Ex-Officio)
Risk Management Committee of the Board (RMCB)
Shri A. Krishna Kumar, MD&GE (IB) - Member
(Ex-Officio) Chairman of the Committee
Shri S.Venkatachalam, Director Member
Shri Tribhuwan Nath Chaturvedi, Director Member
Shareholders/Investors Grievance Committee of the
Board (SIGCB)
Shri S. Venkatachalam,
Director Chairman of the Committee
Dr. Rajiv Kumar, Director - Member
Shri Harichandra Bahadur Singh, Director - Member
Shri A. Krishna Kumar, MD&GE (IB) - Member (Ex-Officio)
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Customer Service Committee of the Board (CSCB)
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Shri A. Krishna Kumar, MD&GE (IB) - Member (ExOfficio) Chairman of the Committee
Shri S. Venkatachalam, Director Member
Shri Parthasarathy Iyengar, Director Member
Shri Harichandra Bahadur Singh, Director - Member

Chairman of the Committee
Shri Harichandra Bahadur Singh, Director Member
Shri Jyoti Bhushan Mohapatra, Director - Member
Shri S.K. Mukherjee, Director - Member
Shri Tribhuwan Nath Chaturvedi, Director Member
IT Strategy Committee of the Board (ITSC)
Shri D. Sundaram, Director - Chairman of the Committee
Shri Parthasarathy Iyengar, Director Member
Shri P. Pradeep Kumar, MD&GE (CB) Member (Ex-Officio)
Remuneration Committee of the Board (RCB)

Shri Gurdial Singh Sandhu,
GOI Nominee Member (Ex-Officio)
Dr. Urjit R. Patel, RBI Nominee Member (Ex-Officio)
Board Committee to Monitor Recovery (BCMR)
Smt. Arundhati Bhattacharya - Chairman
Shri A. Krishna Kumar, MD&GE (IB) - Member
Shri P. Pradeep Kumar, MD&GE (CB) - Member
Shri Gurdial Singh Sandhu,
GOI Nominee Member (Ex-Officio)
State Bank of India
13
14
mLeeveere yees[eX kes meome heyebOe efveosMeke SJeb mecetn keee&heeueke

(jeêr e yeQekE eie) kees es[
kej- Yeejleere ms yeQke DeefOeefveece, 1955 keer
Oeeje 21(1) (ke) kes Debleie&le DeOe#e eje veeefcele
(23 ceF& 2014 keer eqmLeefle kes Devegmeej)
Members of Local Boards, other than Managing Director

& Group Executive (National Banking) - Nominated
by Chairman in terms of Section 21(1)(a) of SBI Act,1955
(As on 23rd May 2014)
Denceoeyeeo
eer S. Sve. Dehheee
cegKe ceneheyebOeke (heosve)
Ahmedabad
yebieuetj
eer Deefeveer cesnje
Bangalore
Yeesheeue
eer jerlesve Iees<e
eer jcesMe Jeue&eeveer
eer peer. heer. ieghlee
eer ceveesnj yeesLeje
eer Deefveue ieie&
Bhopal
YegJevesej
eer ke=<Ce ceesnve ef$eJesoer
eer Mejle eb Yee
Bhubaneswar
eb[erie{
eer eEueiejepe cenehee$ee,
eer efJeveeso efyenejer Mecee&
eerceleer jefJevoj keewj
eer Deefveue Dejes[e
Chandigarh
esvveF&
eer heer. Sme. ekeeMe jeJe
eer er. Deej. ueesieveeLeve
Chennai
nwojeyeeo
eer meer. Deej. MeefMekegceej
eer Sce. Jeer. jbieveeLe
Hyderabad
keesuekeelee
eer megveerue eerJeemleJe
Kolkata
Shri A. N. Appaiah
Chief General Manager (Ex-Officio)
Shri Ashwini Mehra
Shri Riten Ghose
Shri Ramesh Warlyani
Shri G.P. Gupta
Shri Manohar Bothra
Shri Anil Garg
Shri Krishna Mohan Trivedi
Shri Sarat Chandra Bhadra
Shri Lingaraj Mohapatra
Shri Vinod Bihari Sharma
Smt. Ravinder Kaur
Shri Anil Arora
Shri P.S. Prakasha Rao
Shri T.R. Loganathan
Shri C. R. Sasikumar
Shri M.V. Ranganath
Shri Sunil Srivastava
ueKeveT
eer megOeerj ogyes
eer ceove ceesnve Megkeuee
eer cegveer<e kegceej pewve
Lucknow
cegbyeF&
eerceleer DebMeguee keeble
eer [er. megbojce
eer Lee@ceme cewLet
eer Sme. Sce. uees{e
Mumbai
efouueer
eer Deefjefpele yemeg
eer er. Sve. elegJexoer
eer efovesMe kegceej
Delhi
Gej hetJeea
eer mebpee kegceej ceiet
North Eastern
hevee
eer megyele meent
cegKe ceneheyebOeke-mLeeveehevve (heosve)
eer leveJeerj DeKlej
eer mebpee ceb[ue
Patna
kesjue
[e@. Sce. eerveeLe Meem$eer
eerceleer DeuHeesvmee pee@ve
eer megOeerj Fyeeefnce
eer efHeefuehe cewLet
eer S. ieesheeueke=<Ceve
Kerala
Yeejleere ms yeQke DeefOeefveece keer Oeeje 21(1)(Ke) kes Devegmeej mLeeveere

yees[eX ceW veeefcele keWere yees[& kes efveosMeke
*Directors on the Central Board nominated on the
Shri Sudhir Dubey

Shri Madan Mohan Shukla
Shri Harichandra Bahadur Singh*
Shri Munish Kumar Jain
Smt. Anshula Kant
Shri S. Venkatachalam*
Shri D. Sundaram*
Shri Parthasarathy Iyengar*
Shri Thomas Mathew*
Shri S.M. Lodha
Shri Arijit Basu
Dr. Rajiv Kumar*
Shri T.N. Chaturvedi*
Shri Dinesh Kumar
Shri Sanjay Kumar Magoo
Shri Subrat Sahu
Chief General Manager - Offg. (Ex-Officio)
Shri Tanvir Akhtar
Shri Sanjay Mandal
Dr. M. Sreenatha Sastry
Smt. Alphonsa John
Shri Sudhir Abraham
Shri Philip Mathew
Shri A. Gopalakrishnan
Local Boards as per Section 21(1)(b) of SBI Act.

State Bank of India
15
keWere heyebOeve meefceefle kes meome

(efoveebke 23 ceF&, 2014 keer eqmLeefle kes Devegmeej)
eerceleer DebOeleer Yeeeee&, DeOe#e
Smt. Arundhati Bhattacharya, Chairman
eer S. ke=<Ce kegceej,

heyebOe efveosMeke SJeb mecetn keee&heeueke
(Debleje&êre yeQeEkeie)
Shri A. Krishna Kumar,

Managing Director & Group Executive
(International Banking)
eer heer. heoerhe kegceej,

heyebOe efveosMeke SJeb mecetn keee&heeueke
(keejheesjs yeQeEkeie)

Managing Director & Group Executive
(Corporate Banking)
eerceleer meeQoje kegceej,

Ghe heyebOe efveosMeke Deewj mecetn keee&heeueke
(leveeJeiemle Deeeqmle heyebOeve)
Smt. Soundara Kumar,

Deputy Managing Director & Group Executive
(Stressed Assets Management)
eer Deej. kes. mejeHe,

Ghe heyebOe efveosMeke Deewj cegKe efJee DeefOekeejer
Shri R.K. Saraf,

Deputy Managing Director & Chief Financial Officer
eer yeer. Jeer. eewyeue,

Ghe heyebOe efveosMeke Deewj mecetn keee&heeueke
(efJee yeepeej)
eer Sme. kes. efceee,
Ghe heyebOe efveosMeke
(keejheesjs keee&veerefle SJeb veJe JeJemeee)
eer Jeer. cegjueer,
(efvejer#eCe SJeb heyebOeve uesKee-hejer#ee)
eer Sve. pecyegveeLeve,
Ghe heyebOe efveosMeke Deewj cegKe metevee DeefOekeejer
eer Sve. kes. eejer,
Ghe heyebOe efveosMeke SJeb mecetn keee&heeueke
(ceOe-keejheesjs)
eer eJeerCe kegceej ceunes$ee,
Ghe heyebOe efveosMeke (heefjeeueve)jeêre yeQefkebie mecetn
[e@. pes. Sve. efcee,
Ghe heyebOe efveosMeke SJeb keejheesjs efJekeeme DeefOekeejer
16
MEMBERS OF CENTRAL MANAGEMENT COMMITTEE

(as on 23rd May, 2014)
Shri B. V. Chaubal,
(Global Markets)
Shri S. K. Mishra,
Deputy Managing Director
(Corporate Strategy & New Businesses)
Shri V. Murali,
(Inspection & Management Audit)
Shri N. Jambunathan,
Deputy Managing Director & Chief Information Officer
Shri N.K. Chari,
(Mid-Corporate)
Shri Praveen Kumar Malhotra,
(Operations) - National Banking Group
Dr. J. N. Misra,
Deputy Managing Director & Corporate Development Officer
eerceleer Je<ee& Jeer. hegjbojs,

Ghe heyebOe efveosMeke Deewj cegKe $e+Ce SJeb peesefKece DeefOekeejer
Smt. Varsha V. Purandare,

Deputy Managing Director & Chief Credit & Risk Officer
eer. Sce. peer. Jeweve,

(Kegoje keee&veerefle)- jeêre yeQefkebie mecetn
Shri M.G. Vaidyan,

(Retail Strategy) - National Banking Group
yeQke kes uesKee-hejer#eke

1. cesmeme& Sme Sve veboe Sb[ keb.,
veF& efouueer, SmemeerS-hevee ceb[ue
2. cesmeme& SmemeerSce SmeesefmeSdme,
YegJevesej, SmemeerS- YegJevesej ceb[u
3. cesmeme& eEmeIeer Sb[ keb.
keesuekeelee, SmemeerS- Gej hetJeea ceb[ue
4. cesmeme& Sme Deej Deej kes Mecee& SmeesefmeSdme,

yebieuetj, SmemeerS- kesjue ceb[ue
5. cesmeme& er Deej ee Sb[ keb.,
veF& efouueer, SmemeerS- cegbyeF& ceb[ue
6. cesmeme& Sme JeWkejece Sb[ keb.,
esVeF&, SmemeerS- esVeF& ceb[ue
7. cesmeme& hekeeMe Sb[ meblees<e,

keevehegj, SmemeerS- Yeesheeue ceb[ue
8. cesmeme& kes yeer Mecee& Sb[ keb.,
peccet, SmemeerS- eb[erie{ ceb[ue
9. cesmeme& Ss[ Sb[ SmeesefmeSdme,

keesuekeelee, SmemeerS- Denceoeyeeo ceb[ue
10. cesmeme& Jeer heer Deeefole Sb[ keb.,
keevehegj, SmemeerS- ueKeveT ceb[ue
11. cesmeme& Sme peeefkeMeve,

keesuekeelee, SmemeerS- yebieeue ceb[ue
12. cesmeme& Oeceerpee megKeerpee Sb[ keb.,
eerveiej, SmemeerS- efouueer ceb[ue
13. cesmeme& eerjececete|le Sb[ keb.
efJeMeeKeehevece, SmemeerS- nwojeyeeo ceb[ue
14. cesmeme& cesnje ieeseue Sb[ keb.,
veF& efouueer, SmemeerS- yebieuetj ceb[ue
Bank's Auditors
1.

M/s. S N Nanda & Co.,

New Delhi, SCAs of Patna Circle
2.

M/s. SCM Associates,

Bhubaneshwar, SCAs of Bhubaneshwar Circle
3.

M/s. Singhi & Co.,

Kolkata, SCAs of North Eastern Circle
4.

M/s. S R R K Sharma Associates,

Bangalore, SCAs of Kerala Circle
5.

M/s. T R Chadha & Co.,

New Delhi, SCAs of Mumbai Circle
6.

M/s. S Venkatram & Co.,

Chennai, SCAs of Chennai Circle
7.

M/s. Prakash & Santosh,

Kanpur, SCAs of Bhopal Circle
8.

M/s. K B Sharma & Co.,

Jammu, SCAs of Chandigarh Circle
9.

M/s. Add & Associates,

Kolkata, SCAs of Ahmedabad Circle
10. M/s. V P Aditya & Co.,

Kanpur, SCAs of Lucknow Circle
11. M/s. S Jaykishan,
Kolkata, SCAs of Bengal Circle
12. M/s. Dhamija Sukhija & Co.,

Srinagar, SCAs of Delhi Circle
13. M/s. Sriramamurthy & Co.,

Visakhapatnam, SCAs of Hyderabad Circle
14. M/s. Mehra Goel & Co.,

New Delhi, SCAs of Bangalore Circle
State Bank of India
17

Deye Ske veF& Deewj mLeeeer mejkeej nw,
nceW efveJesMe efHej mes ye{ves keer Gcceero
mhe efoKeeF& os jner nw~
DebOeleer Yeeeee&
DeOe#e
efhee MesejOeejkees,
cegPes Deehekes yeQke kes efJee Je<e& 2013-14 kes heoMe&ve kees Deehekes mece#e
hemlegle kejles ngS nee|oke hemeVelee nes jner nw~ Deehekes yeQke keer GheueeqyOeeeW
Deewj veS heeemeeW keer efJemle=le peevekeejer Je<e& 2013-14 keer mebueive Jeee|<eke
efjhees& ceW oer ieF& nw~
Deee|Leke heefjMe
Deehekes yeQke kee heoMe&ve
efJee kee Deee|Leke heefjJesMe kegue efceueekej henues mes yesnlej ngDee nw Deewj
FmeceW Deewj megOeej nesves keer mebYeeJevee nw~ efJekeeme keer ieefle kees yeue peeoelej
efJekeefmele DeLe&JeJemLeeDeeW mes efceue jne nw~ efJee mlej hej Deee|Leke heefjMe
DeeMeepeveke nw Deewj 2014 ceW efJekeeme oj kes 3.5% jnves kee Devegceeve nw~
peceejeefMeeeB
meerSmeDees kes Devegmeej Yeejle keer peer[erheer oj efJee Je<e& 2014 ceW Lees[er meer
ye{kej 4.7% jnves keer Gcceero nw, pees efheues Je<e& 4.5% jner Leer~ en
megOeej ke=ef<e Deewj efJeosMe #es$e kes keejCe ngDee nw~ ke=ef<e Deewj Fmemes peg[er Deve
ieefleefJeefOeeeW keer peer[erheer efJekeeme oj efJee Je<e& 2013-14 ceW 4.7% jn
mekeleer nw pees efheues Je<e& keer 1.4% keer leguevee ceW leerve iegvee mes DeefOeke nw~
efJeosMe #es$e ceW hees ceW eqmLejlee Deewj eeuet Keelee Iees kes efJee Je<e& 13 ceW
peer[erheer kes 4.8% keer leguevee ceW efJee Je<e& 14 ceW 1.7% jnves kee Devegceeve
Deer Keyej nw~ eeuet Keelee Iees cesb Fme mebkegeve mes Jeeheej Ieee Yeer henues
keer leguevee ceW veeree jn mekelee nw~ Ssmee efveee&leeW keer henues mes Tbeer oj Deewj
DeeeeleeW ceW vejceer kes eueles ngDee nw~
veJeefveJee&efele keW mejkeej eje veF& veerefleiele henue efkeS peeves keer Gcceero
kes meeLe Yeejleere DeLe&JeJemLee ceW ye[s yeoueeJe omleke osves ueies nQ~ osMe keer
DeLe&JeJemLee veS heeemeeW mes megOejves kees nw~ DeeMeepeveke keejesyeejer mebkesleeW,
GheYeeseeDeeW kes ye{s efJeeeme Deewj cegemHeerefle kes efveeb$eCe ceW nesves ceW en mhe
efoKeeF& os jne nw~ DeLe&JeJemLee ceW efiejeJe Deewj mebke keer eqmLeefle kes keejCe
efpeve #es$eeW hej yengle peeoe yegje Demej he[e Lee Deye GveceW efveeqele ner megOeej
18
kes mebkesle efoKeeF& os jns nQ~ ceOeeJeefOe ceW cegemHeerefle hej efveeb$eCe jKeves keer
egveewleer Deye Yeer yejkejej nw~ efJee Je<e& 2015 ceW FmeceW keg megOeej nesves keer
mebYeeJevee nw, pewmee efke Devegceeve nw, peer[erheer Fme oewjeve 5.3% mes 5.5%
keer oj mes ye{ mekeleer nw~
Deehekes yeQke keer peceejeefMeeeB 15.94% ye{kej `13,94,409 kejes[ kes

mlej hej hengbe ieF& nQ, pees efheues Je<e& `12,02,740 kejes[ LeeR~ Geesie
kes Deewmele keer leguevee ceW henues mes DeefOeke Je=ef nesves kes keejCe yeQke kee
yeepeej-DebMe meYeer Devegmetefele JeeefCeefpeke yeQkeeW keer peceejeefMeeeW ceW ceee&
2014 ceW 11 DeeOeej Debke ye{kej 16.57% nes ieee nw~ yeQke keer Ge
ueeiele Jeeueer Leeske peceejeefMeeeW kees es[ Kegoje peceejeefMeeeW hej DeefOeke
efveYe&j jnves keer veerefle kes Des heefjCeece meeceves DeeS nQ~ Fme keejCe efJee
Je<e& 2014 kes oewjeve Kegoje ceereeoer peceejeefMeeeW kee Devegheele 41.87%
mes ye{kej 45.47% nes ieee nw~ Kegoje peceejeefMeeeW hej DeefOeke efveYe&jlee
Deewj keemee peceejeefMeeeW keer 44.43% keer Deer eqmLeefle kes eueles osMeere
peceejeefMeeeW ceW keemee peceejeefMeeeW Kegoje ceereeoer peceejeefMeeeW kee Devegheele
ceee& 2014 ceW 89.89% kes Meeveoej mlej hej hengbe ieee nw, pees efheues
Je<e& 88.37% hej Lee~ yeele yeQke peceejefMeeeW ceW 13.1% keer Je=ef ngF& Deewj
es `4,69,262 kejes[ nes ieF peyeefke ceee& 2013 ceW es `4,14,907
kejes[ LeeR~ cegPes en yeleeles ngS KegMeer nes jner nw efke Je<e& kes oewjeve 421
ueeKe veS yeele yeQke Keeles Keesues ieS pees efheues Je<e& kes 287 ueeKe KeeleeW
keer leguevee ceW 46.7% DeefOeke nQ~ Deehekes yeQke ves 269 ueeKe veS eeuet
Keeles Keesuekej FveceW Yeer 22.2% keer Je=ef ope& keer nw~

With a new and stable
Government in place now,
we expect a clear revival in
investment climate.
Arundhati Bhattacharya
Chairman
Dear Shareholders,
It gives me great pleasure to place before you the highlights
of your Banks performance during the financial year 201314. Details of the achievements and initiatives taken by
your Bank are provided in the enclosed Annual Report for
the year 2013-14.
controlled inflation. The sectors which were significantly

impacted by the crisis and slowdown in the economy
are now showing definite signs of improvement. The
challenge for maintaining disinflationary momentum over
the medium term, however, remains on the horizon. A
moderate recovery is likely to be seen in FY 2015 when real
GDP may grow by 5.3%-5.5%.
Economic Overview
Your Banks performance
The global economic environment has broadly

strengthened, and is likely to improve further, with much of
the growth impetus emanating from advanced economies.
The outlook for world economy is positive with 3.5% growth
forecast for 2014.
Indias GDP, according to the CSO, is expected to improve
moderately to 4.7% in FY 2014 against 4.5% growth in
the previous year. The recovery is led by agriculture and
external sector. Agricultural GDP, including allied sector,
is poised to grow by 4.7% in FY 2013-14, over three times
higher than 1.4% in the previous year. On the external
front, stable rupee and improvement in the current
account deficit (CAD) from 4.8% of GDP in FY 2013 to 1.7%
estimated for FY 2014 is good news. The narrowing of CAD
followed a lower trade deficit due to higher exports as well
as moderation in imports.
The Indian economy is now on the threshold of a major
transformation, with expectations of policy initiatives by
the newly elected Central Government. The economy is
on the road to smart recovery due to positive business
sentiments, improved consumer confidence and more
Deposits
The deposits of your Bank rose by 15.94% to `13,94,409
crores over the previous years level of `12,02,740 crores.
Due to higher growth as compared to the industry average,
the market share of the Bank, in all scheduled commercial
Bank deposits (ASCB), increased by 11 bps to 16.57%
in March 2014. The Banks policy to shed high cost bulk
deposits and more reliance on retail deposits has paid
dividends, which has resulted in increase in retail TD ratio
from 41.87% to 45.47% during FY 2014. Due to higher
reliance on retail deposits, coupled with healthy CASA of
44.43%, the ratio of CASA + retail TD to domestic deposits
increased smartly to 89.89% in Mar 2014 from 88.37%
in the previous year. Savings Bank Deposits increased
by 13.1% to `4,69,262 crores from `4,14,907 crores in
March 2013. I am glad to state that under Savings Bank, 421
lakhs new accounts were opened during the year which were
46.7% higher than 287 lakhs accounts opened during the
previous year. In current account also, your Bank logged in
a growth of 22.2% with new account accretion of 269 lakhs.
State Bank of India
19

Deefiece
Deehekes yeQke kes Deefiece efJeiele Je<e& `10,00,000 kejes[ kes mlej kees heej
kejves kes yeeo ueieeleej 15.44% keer Deer oj mes ye{ jns nQ~ es efJee
Je<e& 2014 ceW `12,45,122 kejes[ hej hengbe ieS nQ pees efheues Je<e&
ceW `10,78,557 kejes[ Les~ Deehekes yeQke kes DeefieceeW kee meYeer Keb[eW ceW
Dee efJeefJeOeerkejCe ngDee nw Deewj Fvekee yeepeej-DebMe 16.65% nw~ ye[s
keejheesjs Deefiece ceee& 2013 ceW `1,75,831 kejes[ Les pees ceee& 2014
ceW `2,42,719 kejes[ kes nes ieS nQ~ Fme hekeej FveceW 38.0% keer Deer
Keemeer Je=ef ngF& nw~ yeQke kes ceOe-keejheesjs $e+Ce `2,04,853 kejes[ mes
11.5% Je=ef kes meeLe `2,28,384 kejes[ nQ~
efJee Je<e& 2014 ceW DeeMeevegketue ceevemetve Deewj ke=ef<e Deefiece peer[erheer ceW
4.7% mebJe=ef kes keejCe Deehekes yeQke kes ke=ef<e Deefiece (hele#eDehele#e)
23.9% keer Meeveoej Je=ef mes `1,54,715 kejes[ kes mlej hej hengbe
ieS~ nye-Sb[-mheeske cee@[ue Deewj yeermeer vesJeke& kes ceeOece mes Deehekes yeQke
ves otjojepe kes yeQeEkeie megefJeOee jefnle #es$eeW ceW jn jns ieenkeeW mes DeeJesove uesves
kes efueS 69,000 ieebJeeW kes meeLe mebheke& mLeeefhele efkeee Deewj GvnW yeQeEkeie
megefJeOee heoeve keer~ mecemle ke=ef<e $e+Ce ieenke Jeie& mes keejesyeej pegeves Deewj
peesefKece vetveerkejCe eje ceeveke $e+CeeW kes veeres keer esCeer ceW efKemekeves kes
ceeceueeW ceW keceer ueeves kes efueS ke=ef<e GlheeoeW keer meceer#ee keer ieF& Deewj GveceW
DeeJeMeke megOeej efkeS ieS~
SmeSceF& DeefieceeW ceW efJee Je<e& 2014 ceW 2.37% keer $e+Ceelceke Je=ef ope&
keer ieF&~ Ssmee cegKeleee Ge Deee Jeeues DeefieceeW ceW efiejeJe Deewj SveheerS
kes efvejblej yeves jnves kes keejCe ngDee~ SmeSceF& #es$e kees $e+Ce cegnwee kejeves
kes Jele&ceeve cee@[ue ceW Jeehle KeeefceeeW kees otj kejves kes efueS Ske heeeesefieke
hejer#eCe efkeee ieee~ en hejer#eCe meHeueleehetJe&ke hetje kej efueee ieee nw Deewj
Fmes jeêre mlej hej MeerIe ner Meg kej efoee peeSiee~ Fme veS cee@[ue ceW
SmeSceF& GeceeW kees efJeMes<eerke=le mesJeeSB heoeve kejves kes efueS Deewj Fme Keb[
kees mecee hej Deewj heee&hle $e+Ce osves kes efueS SmeSceF& DeefieceeW keer yenguelee
Jeeueer 579 MeeKeeDeeW kees SmeSceF& MeeKeeSB veece efoee ieee~ Fmekee GsMe
Fve MeeKeeDeeW keer Skemeceeve veece mes heneeve yeveevee Deewj FvnW SmeSceF& $e+Ce
efJelejCe ceW Glke= MeeKee kes he ceW efJekeefmele kejvee nw~
Iej, Jeenve Deewj efMe#ee $e+CeeW ceW yeepeej ceW meyemes Deeies jnles ngS Deehekes
yeQke ves Kegoje $e+CeeW keer Je=ef kes ceeceues ceW GheueeqyOeeeW keer Ske Meeveoej
ieeLee jeer nw~ Kegoje DeefieceeW ceW 13.34% keer Je=ef ope& keer ieF& Deewj
es ceee& 2013 kes mlej `2,09,694 kejes[ mes ye{kej ceee& 2014 ceW
.2,37,667 kejes[ hej hengbe ieS~ Je<e& kes oewjeve, Deehekes yeQke ves DeeJeeme
$e+CeeW ceW Deye leke keer meJeexe `21,271 kejes[ keer Je=ef ope& keer nw~
osMe kes meyemes ye[s $e+Ce heoelee kes leewj hej en Meer<e& mLeeve hej yejkejej nw
Deewj Fmes 26.02% yeepeej-DebMe neefmeue nw~ Deehekee yeQke Kegoje yeepeej ceW
Jeenve $e+Ce efJeehees<eCe ceW Deheveer DeieCeer eqmLeefle yeveeS ngS nw~ ceee& 2014
ceW Fmekee yeepeej-DebMe 21.41% nw~
MeeKee efJemleej ceW veee keere|leceeve
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meyemes Deeies nw~ Fmekee yeepeej-DebMe uesveosveeW keer mebKee ceW 57% Deewj jeefMe
ceW 17% nw~ Je<e& 2013-14 kes oewjeve `3,763 kejes[ keer jeefMe kes
efJeeere uesveosve ceesyeeFue yeQeEkeie mesJee kes peefjes mebheVe ngS~ kegue efceueekej 95
ueeKe heeeseeDeeW mes yeQke kees `6.43 kejes[ keer Deeceoveer ngF&~
ueeYe Deewj ueeYeheolee
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en efJee Je<e& 2013 ceW `22,81,297 kejes[ Lee pees efJee Je<e& 2014
ceW ye{kej `26,39,531 kejes[ hej hengbe ieee~ Fme hekeej 15.7% keer
Deer Je=ef ngF&~ Deehekes yeQke keer efveJeue yeepe Deee JeJemeee Je=ef kes
Deveghe 11.17% Je=ef kes meeLe efJee Je<e& 2013 kes mlej `44,329
kejes[ mes ye{kej efJee Je<e& 2014 ceW `49,282 kejes[ nes ieF& nw~ yeepe
Deee ceW Je=ef yeQke eje efveJeue yeepe ceee|peve efvejblej Dee yeveeS jKeves
kes keejCe ngF& nw~ osMeere efveJeue yeepe ceee|peve ceW efheues efJee Je<e& kes mlej
ceW keesF& heefjJele&ve veneR ngDee nw Deewj en efJee Je<e& 2014 ceW 3.49% hej
Advances
Advances of your Bank, after crossing the `10,00,000
crores mark last year, continued to grow at a healthy rate
of 15.44% and reached `12,45,122 crores in FY 2014 against
`10,78,557 crores in the previous year. Your Banks advances
remain well diversified across all verticals with the market
share at 16.65%. Large Corporate advances rose from
`1,75,831 crores in Mar 2013 to `2,42,719 crores in Mar
2014, registering a robust growth of 38.0%. Banks loan to
Mid-Corporate increased by 11.5% from `2,04,853 crores to
`2,28,384 crores.
Taking advantage of favourable monsoons and increase in
agricultural GDP growth of 4.7% in FY 2014, agriculture
advances (direct + indirect) of your Bank grew by a healthy
23.9% to `1,54,715 crores. Through a Hub-and-Spoke
Model with BC networks your Bank has established linkage
with 69,000 villages for greater contact with customers
residing in remote unbanked areas and bringing them into
the banking fold. To capture the entire value chain and to
reduce the slippages through risk mitigation, Agri products
were reviewed and revamped critically.
SME advances, on the other hand, registered a negative
growth of 2.37% in FY 2014 mainly due to decline in high
yielding advances and continuing NPAs. A pilot was run to
correct the flaws in the current model of SME delivery. The
pilot has since been successfully concluded and a national
roll out is commencing shortly. Under the new model, in
order to provide specialised services to SME entrepreneurs
as well as timely and adequate credit to this segment, 579
branches with a predominant portfolio of SME advances
are being branded as SME Branches. The objective is
to identify these branches with a common nomenclature
and develop them as centres of excellence for SME loan
delivery.
Being the market leader in Home, Auto and Education
loans, your Banks retail growth story is impressive. Retail
advances grew by 13.34% from `2,09,694 crores in Mar 2013
to `2,37,667 crores in Mar 2014. During the year, your Bank
has recorded an all-time high growth of `21,271 crores in
home loans and maintained its position as the countrys
largest home loan provider with a market share of 26.02%.
Your Bank also maintains its retail market leadership in
Auto loan financing and enjoys a market share of 21.41%
as on Mar 2014.
Branch Expansion at Record High
During the financial year 2013-14, your Bank opened 1,053
branches, 57% of which were in rural and semi-urban
areas taking the total number of branches of the Bank to
15,869. Our branches are well distributed among Metro,
Urban and Rural areas. Myriad specialised branches
have been opened during the year like four exclusive HNI
branches, five new NRI branches, two new MCG branches
at Ludhiana and Vijayawada, etc. These dedicated branches

have an excellent ambience, along with a well-skilled team
of officials to serve customers.
The International banking network of your Bank spans
across 190 offices in 36 countries. The offices include
52 branches, 8 Representative Offices, 110 offices of the
seven foreign banking subsidiaries and 20 other offices.
During 2013-14, your Bank forayed into two new countries
in Botswana by establishing a subsidiary and in South
Korea by opening a representative office.
Technology
Your Bank has gone beyond the usual domains of technology
in terms of platform, solution, operational details and service
content in a very aggressive manner to serve the excluded
common citizen at minimal costs. The Banks Core Banking
Solutions (CBS) environment is benchmarked to establish
the capability to support one billion accounts, over 250
million transactions in a day, and delivering a throughput of
over 17,000 transactions per second.
The ATM footprint is being enlarged substantially through
Brown Label ATMs,(which are being rolled out as totally
outsourced initiative under guidance of the Ministry of
Finance) as well as the CAPEX model ATMs. A wide variety
of 51,491 ATMs (SBI group) and various types of cards have
been deployed including 1,565 new cash Deposit Machines
to facilitate cash deposit by customers.
Your Banks internet banking portal provides a wide variety
services to its retail and corporate customers anywhere,
anytime. During 2013-14, myriad of new features have been
added to our internet banking platform which attracted 39
lakh new users. The total internet banking users has now
reached 169 lakhs as of Mar 2014.
In providing banking through Mobile phones, your Bank is
the market leader with a market share of 57% in transaction
volume and 17% share in terms of value. During 2013-14,
financial transactions worth `3,763 crores were executed
through the Mobile Banking Service, resulting in an income
of ` 6.43 crores from an aggregate of 95 lakh users.
Profit & Profitability
Prolonged slowdown in general macroeconomic conditions
over the last three years has impacted business and
profit of your Bank. However, the impact of slowdown
was not symmetric across all the business verticals. On a
consolidated basis, total business of your Bank increased
by `3,58,234 crores from `22,81,297 crores in FY 2013 to
` 26,39,531 crores in FY 2014 - a robust growth of 15.7%. In
line with the business growth, net interest income of your
Bank increased by 11.17% from `44,329 crores in FY 2013 to
` 49,282 crores in FY 2014. Increase in interest income
was on account of healthy NIM maintained by the Bank.
The domestic NIM stands at 3.49% for FY14, unchanged
State Bank of India
21

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from its levels in the last financial year. However, for the
Group as a whole, the NIM declined marginally to 3.17% in
FY 2014 from 3.34% in FY 2013. The NIM for foreign offices
for FY 2014 stands at 1.42%.
Dividend
Due to higher provisioning requirement, the growth in

Banks interest and non-interest income did not translate
into higher profit figures for this year. The operating profit
of the Bank grew by 3.31% during this financial to `32,109
crores while, the net profits contracted by 22.78% to
`10,891 crores. Contraction in net profit was on account of
higher provisioning on NPAs which rose by `2,855.78 crores
from `11,367.79 crores in FY 2013 to `14,223.57 crores in
FY 2014. Apart from increase in provision on NPAs, your
Bank also made additional provision to cover expenses
towards wage revision, one time provision for pension due
to change in mortality table and payment for pension and
gratuity. The three heads combined under the additional
provisioning accounted for 13.29% or `4,751 crores of the
total operating expenses of `35,726 crores for FY 2014.
New Initiatives
Despite lower dividend of `496.86 crores in FY 2014 against

`715.51 in FY 2013 from Associate Banks/subsidiaries and
joint ventures in India and abroad, non-interest income
of your Bank grew handsomely by 15.69% to `18,552.92
crores in FY 2014 as against `16,036.84 crores in FY 2013.
Asset Quality
The slowdown in the economy has impacted the ability
of borrowers to service debt which in turn affected asset
quality of banks. Anticipating that a prolonged slowdown
may further impact asset quality, your Bank has taken
a number of steps to strengthen asset monitoring and
recovery mechanism. Sustained efforts on this front
yielded some success in the last quarter of FY 2014 with
gross non-performing assets (NPA) and net NPA dropping
by 78 bps and 67 bps respectively. The recoveries during
the FY 2014 jumped by 62.3% to `7,738 crores from `4,766
crores in FY 2013. The recoveries under the write-off
accounts also registered impressive growth of 44.7% over
last year as the Bank was able to recover `1,543 crores by
March 2014. The provisioning coverage ratio for FY 2014
was at a healthy 62.86%. For the FY 2014 as a whole the
gross NPA and net NPA were contained to 4.95% and 2.57%
respectively vis--vis 4.75% and 2.10% in FY 2013.
Capital Structure
Your Bank is now Basel-III compliant from fy 2013-14. The
capital adequacy ratio of your Bank remained higher at
12.44%, against RBIs stipulation of 9%, with Tier I capital
at 9.72% and Tier II at 2.72%. The CAR remains strong and
the strength comes from three factors: i) Capital infusion
of `2,000 crores by the GOI, ii) Fund raising through QIP
`8,032 crores; and iii) Funds raising through Tier II Bonds
`2000 crores. Your Bank continues to enjoy very good
market valuations and is amongst the top ten Market cap
companies.
I am happy to announce that the Board of Directors of your

Bank has declared a dividend of `30 per share (300%) for
the year ended 31st March, 2014.
Your Bank embarked on several new business initiatives
during the year which have started bearing fruit. We have
identified four key areas of focus: NPA reduction, risk and
mitigants, cost control and technology for better customer
service.
For healthy CASA of 46% planned for the FY 2015, your
Bank has linked medical insurance to Savings Bank account
holders. Number of free multicity cheques was linked to the
Average Quarterly Balance (AQB) of the account.
Considering emerging needs of the farmers in tune
with market dynamics, the Bank has rolled out a new
loan product, namely Multi- Purpose Agri Gold Loan,
which is a hassle-free and tailor-made product for all
investment credit needs, such as minor irrigation,
horticulture and farm machinery, among others.
your Bank has launched a new product named SBI
HER Ghar, which offers a concession of 5 bps on
the prevailing Home Loan interest rates for women
borrowers. The Scheme has been well accepted in the
market and now accounts for 24% of the incremental
sanction of home loans.
For SME, your Bank has developed new risk-mitigated
products, such as SBI Asset Backed Loan, SBI Fleet
Finance Scheme and POS Linked Current Account with
Overdraft Scheme.
For speedy on line payment/settlement, the Bank
has launched SBIePay, to facilitate e-Commerce/
m-Commerce
transactions
among
merchants,
customers and various financial institutions for all kinds
of e-Commerce payments.
In retail segment, your Bank has introduced online car
loan application portal.
In the area of Internet banking, your Bank has added
several major new features to the Online SBI portal. For
instance, online opening of Multi Option Fixed Deposit
A/c, e-Annuity Deposit A/c, PPF A/c, self-blocking
of lost ATM cards and a Smart phone application for
internet banking users. This application is available
on both Android and i-phone. For Corporates, the new
added features include online Term Deposit Accounts,
Digital Signature and Certificate based second factor
authentication, etc.
For improving customer service and reduce crowd
in banking hall your Bank has introduced: ATM
State Bank of India
23

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24
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cash recyclers, Bar-coded passbooks, cheque deposit

machines, e-kiosk, Tab Banking, Social Networking, etc.
Your Bank has launched a new online instant remittance
product Sri Lanka to India - SBI Flash for remittances
from Sri Lanka to India.
Associates and Subsidiaries
Associates and Subsidiaries of your Bank have performed
reasonably well considering the current macro-economic
scenario where the country is passing through tough
times, business growth is below trend and profitability
under pressure due to increase in NPAs and restructured
assets. During the year, the 5 Associate banks saw their
consolidated net profit at `2,777 crores as against `3,678
crores in the previous year. All these banks are well
capitalised with Capital Adequacy Ratio of 11.20% and
Credit Deposit ratio of 83.91%. Market share of associate
banks reached 5.48% in deposits and 5.88% in advances as
on last Friday of March 2014.
Of the non-banking subsidiaries, SBI Life Insurance
Company Ltd. posted a net profit of `740 crores, 19%
higher over `622 crores in the previous year. SBILIFE
continues to be the leader in the private sector in terms of
New Business Premium in FY 2013-14 and is recognised
as the most trusted private life insurance brand 2013 by
Economic Times. SBI Capital Market Ltd. posted a net profit
of `262 crores which was slightly lower than `314 crores in
the previous year, while SBI Cards and Payment Services
(Pvt.) Ltd. the only stand-alone card issuing Company
of your Bank continues to excel with a net profit of `293
crores 115% higher than `136 crores in the previous year.
In FY 2014, SBI funds management recorded an excellent
net profit of `156 crores, 81% higher than `86 crores in
the previous year. Also, the market share of SBI Funds
Management increased by 52 bps to 7.24% in Mar 2014.
Recognition & Awards
Efforts and initiatives undertaken by your Bank has
received wide attention and appreciation in various fields.
Your Bank was the proud recipient of many recognitions/
awards during the year 2013-14, the notable among them
being Best Trade Finance Bank 2014 by Global Finance
Magazine, Innovation in Customer Data Management
award by The Banker, Industry Award for Excellence in
Home Loan Banking by The MY FM Stars of the Industry,
Maximum ATMs in Different Locations by Asian BFSI
Awards. The Bank also awarded Training Provider of the
Year by Asias Training & Development Excellence Awards
2013.
Additionally, the Bank has also received several national
and international recognitions. Some of these are:
Your Bank won seven out of nine awards in the IBA
Banking Technology Awards namely: (i) The Best
Technology Bank of the Year, (ii) Best Internet Bank,

(iii) Best use of Mobile Technology, (iv) Best use of
Technology in Financial Inclusion, (v) Best Customer
Management Initiative, (vi) Best use of Technology in
Training and E-learning and (vii) Best use of Technology
in Business Intelligence.
The Bank has garnered highest number of awards in
CSR achievements during the year 2013-14, namely:
(i) Asias Best CSR Practice Award, 2013 instituted by
CMO Asia and awarded to the Bank in Singapore; (ii)
Asian BFSI Awards 2013-Best CSR Practices has been
conferred to the Bank in Dubai; (iii) IPE BFSI Award 2013
- Best CSR Award, (iv) Indias Most Ethical Companies
Awards 2013 - Ethical Company in Banking; (v) ABP
News BFSI-Best CSR Practices Award 2013 & Global
CSR Excellence & Leadership, (vi) Blue Dart - Global
CSR Excellence & Leadership Award. (Best use of CSR
Practices in Banking Financial Sector) and Global CSR
Excellence & Leadership Award 2013.
The subsidiaries of your Bank has also received a
number of awards like, (i) SBI Cards has been awarded
with Readers Digest Award for Most Trusted Credit
Card Brand, (ii) SBI Life awarded the Best Life
Insurance Provider 2013 (Runner Up) by Outlook Money,
Most Trusted Private Life Insurance Brand 2013 by
The Economic Times, Brand Equity and Nielsen Survey,
Awards at the World HRD Congress - Dream Company
to Work for 2014 in Private Insurance, Dream Employer
of the Year-2014 Ranked 4th and Employer Branding
Award 2014 for Talent Management.
Looking Ahead
After assuming office in October 2013, I have identified
six areas of focus: NPA reduction, risk management,
cost control, improving delivery standards, non-interest
income and leveraging technology. In order to improve in
these areas the Bank has initiated number of steps as
under:
NPA Reduction: (i) Early review of all small loans through
LOS and high-value loans through LLMS (ii) Product
wise data analysis for evolving credit-Scoring Models (iii)
SMA committees met in 1092 meetings, 4667 accounts
reviewed and upgraded, 2783 accounts, through Multitiered differentiated strategies for individual accounts and
SARB brought under SAMG (iv) SME collection teams with
68 officials exclusively trained to restructure SME accounts
pilots rolled out (v) Consultant hired for developing
predictive risk models to detect NPAs.
Risk Management: (i) Risk official to be member of all
credit committees (ii) Agri-products reviewed and some
revamped to capture entire value chain and reduce
State Bank of India
25

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26
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nee|oke cebieuekeeceveeDeeW kes meeLe,
Deehekeer MegYeeEeleke,
(DebOeleer Yeeeee&)
slippages through risk mitigation (iii) Focus on recognising,

mitigating and reducing risk-awareness creation by
ensuring that all training programmes to contain one
module on risk (iv) Project studies to focus on operational
risks and best practices in this regard.
Cost Control and non-interest income: (i) Under cost
cutting- centralisation of insurance/back office of foreign
offices (ii) to economise operation, a number of cost cutting
measures introduced (iii) Productivity and efficiency
parameters Dashboards are piloted in four centres
(iv) Concurrent Auditors to work online facilitating ongoing monitoring by Inspection Department (v) Online tool
for controllers visits.
Leveraging Technology and improving delivery Standards
(i). Alternate Channel development presence through
Tab Banking, social networking - facebook, twitter, etc.
(ii) revamped the complaint management system (iii) Barcoded passbooks -3125 machine e-kiosk (iv) 4300 ATM
Cash Recyclers (v) Automatic Compliance System being
evolved (vi) To ensure uniform delivery standards training
of 40,000 employees of which 25% already undertaken (vii)
HR-Career path/mentoring of PO/TOs, Tracking systems
have been developed to mitigate their pain points skill
development through mandatory e-learning/self- learning
(viii) Another mass communication programme being

developed.
Indias growth which bottomed out in FY 2013, witnessed
encouraging trends during financial year 2014 in certain
areas for instance, agriculture, exports, CAD, stable rupee
and financial markets. The slowdown in the economy
has not only impacted business growth of banks but also
affected recovery and assets quality of banks.
We believe improvement in macroeconomic environment
and expected revival in economic growth will help to
mitigate risks and resolve problems of asset quality. With
a new and stable Government in place now, we expect a
clear revival in the investment climate. Higher spending
on infrastructure, speedy implementation of projects and
continuation of reforms will provide further impetus to
growth.
With warm regards,

Yours sincerely,
(Arundhati Bhattacharya)
State Bank of India
27

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(keesceesef[er) ceW eceMe: 1% Deewj 1.2% keer keceer DeeF& nw~ efkevleg eEpemeeW kes
cetue ceW keceer kee heYeeJe GheYeesee cege-mHeerefle hej meceevegheele ceW veneR ngDee nw~
efJekeefmele osMeeW ceW 2013 ceW GheYeesee cegemHeerefle 0.6% mes 1.4% leke kece
ngF& nw peyeefke F&Sce[ermeer ceW en DeOeescegKeer jnles ngS 0.2% mes 5.8% ceecetueer
meer veeres DeeF& nw~
hecegKe kesvere yeQkeeW (etSme, F&meeryeer Deewj peeheeve) keer veerefleiele heefleefeee
efJeiele Je<eeX kes mecevJee mes cesue veneR Keeleer nw~ etSme hes[jue efj]peJe& kes
cee$eelceke megueYelee keee&ece ceW 2014 keer meceeeqhle mes hetJe& Deewj ueeeruee
nesves keer mebYeeJevee nw~ leLeeefhe, etjes ]peesve Deewj peeheeve keer heefjeqmLeefleeeW mes
etjesefheeve meWûe yeQke Deewj yeQke Dee@He peeheeve ceewefke efJemleej keee&ece kees
kece kejves kes efueS yeeOe nes mekeles nQ~ Fme heefjMe ceW, nce efJe<ece veerefleiele
heefleefeeeDeeW keer veF& DeJemLee ceW heJesMe kej mekeles nQ efpemeceW F&meeryeer Deewj yeQke
Dee@He peeheeve efJemleej kej jns neWies peyeefke etSme keg meercee leke mebkegeve kej
jne nesiee~ es veerefleiele Ke Jewefeke mebJe=ef keer ieefleMeeruelee mes peg[er DeeqmLejlee
kees Deewj ye{e mekeles nQ~ Heuele: Deeeqmle-cetueeW Deewj eEpeme keer keerceleeW hej
heYeeJe DeeqmLej jnsiee~
vegkemeeve ngDee nw~ leLeeefhe, Hemeue-Glheeove yesnlej nesves mes efJee Je<e& 2013-14
ceW meneeke #es$e meefnle ke=ef<e peer[erheer ceW 4.7% Je=ef nesves keer mebYeeJevee nw~
efJeiele Je<e& keer 1.4% mes leerve iegvee DeefOeke nesieer~ vejce efveJesMe heefjJesMe, keer
heefjeespeveeDeeW Deewj kece GheYeeskelee ceebie kes eueles Deeweesefieke mebJe=ef cebo jner nw~
efJeefveeeceke SJeb heefjJesMeiele yeeOeeDeeW kes keejCe Keveve #es$e ceW efvejblej keceer mes Yeer
meceiele: Deeweesefieke ieefleefJeefOeeeb cebo ngF& nQ~
leLeeefhe, efJeegle Ghe-#es$e ceW Je<e& 2013-14 ceW 5.9% keer Meeveoej mebJe=ef ngF&
nw pees efJeiele Je<e& ceW 2.3% Leer~ cebo Deeweesefieke heefjMe ceW Fmemes DeeMee keer
efkejCe Peuekeleer nw efkevleg Fmemes peg[s ngS Deve #es$eeW ceW kecepeesjer kes keejCe en
mebJe=ef keneR veneR "njleer nw~ megOeejeW hej veS Heeskeme kes meeLe kesv ceW eqmLej
mejkeej kes ie"ve kes Ghejeble meYeer #es$eeW ceW Deee|Leke ieefleefJeefOeeeW ceW ieefleMeeruelee
Deeves keer mebYeeJevee nw~
Leeske cetue metekeebke ([yuetheerDeeF&) Deewj GheYeesee cetue metekeebke
(meerheerDeeF&), oesveeW ceW cegemHeerefle eEelee kee keejCe yeveer ngF& nw~ DehewueveJebyej 2013 kes oewjeve cegemHeerefle ceW Je=ef Deewj Gmekes yeeo efomebyejHejJejer 2013-14 ceW FmeceW keceer oesveeW KeeeeVe-cetueeW mes heYeeefJele ngF& nw~
petve-efomebyej 2013 ceW KeeeeVe-cegemHeerefle oneF& ceW jner, peyeefke efJeefvee|cele
GlheeoeW ceW hetjs Je<e& en 3% kes Deemeheeme eqmLej jner~ FOeve Deewj efJeegle #es$e
ceW cegemHeerefle Dehewue 2013 ceW 8.3% mes ye{kej Deewue 2014 ceW 8.9%
nes ieF&~ keesj cegemHeerefle Dehewue-veJebyej 2013 ceW 3% mes kece jner efkevleg
Gmekes yeeo Oeerjs-Oeerjs ceee& 2014 kes Deble ceW en 3.50% nes ieF&~ hejbleg
Deewue 2014 ceW efHej mes efiejkej 3.40% jn ieF&~
Yeejleere DeLe&JeJemLee ceW Deye ye[s heefjJele&ve eejbYe nesves

Jeeues nQ pewmee efke veJeefveJee&efele keW mejkeej eje veerefleiele
GheeeeW mes Gcceero nw~
Yeejle kee Deee|Leke heefjMe

Yeejle keer DeLe&JeJemLee efJee keer lespeer mes ye{leer DeLe&JeJemLeeDeeW ceW mes Ske nw~
leLeeefhe, osMe keer mebJe=ef keer ieefle ueieeleej oes Je<eeX leke cebo jner nw efpemekee
keejCe kecepeesj Deewj ogye&ue Jewefeke mebJe=ef leLee osMeere Deehete|le keer yeeOeleeSb
jner nQ~ efJeeere Je<e& 2013-14 ceW Yeejle keer peer[erheer 4.7% jner nw pees
efJeiele Je<e& keer 4.5% keer leguevee ceW keg yesnlej nw leLee Jele&ceeve efJeeere
Je<e& ceW ye{kej Fmekes 5.3% mes 5.5% nesves kee Devegceeve nw (Yeejleere ms
yeQke kee Devegceeve)~
eeuet efJee Je<e& ceW ceevemetve kes meeceeve mes kece jnves kee Devegceeve ke=ef<e Glheeove
kes efueS MegYe mebkesle veneR nw~ osMe kes keF& YeeieeW ceW ceee& 2014 kes hetJee&Oe&
ceW Devehesef#ele Je<ee&, DeesueeJe=eq leLee heeuee he[ves mes jyeer keer Hemeue kees yengle
28
efJeosMeer ceesex hej, efJeeere Je<e& 2012-13 ceW eeuet Keelee Ieee 4.7% mes
Iekej efJeeere Je<e& 2013-14 ceW 1.7% nesvee Ske megKeo meceeeej nw~
DeefOeke efveee&le nesves Deewj Deeeele ceW efveeb$eCe kes keejCe eeuet Keelee Ieee
kece nesves mes Jeeheej Ieee kece ngDee nw~ hecegKe meneesieer DeLe&JeJemLeeDeeW
ceW Oeerjs-Oeerjs megOeej nesves mes pegueeF& 2013 ceW Yeejle kes efveee&le ceW megOeej
nesvee DeejbYe ngDee; FmeceW hees kee cetueeme Yeer meneeke ngDee~ efJeeere Je<e&
2013-14 ceW efveee&le ceW 3.98% keer mebJe=ef ngF& peyeefke Deeeele ceW 8.1%
keer keceer DeeF&~ Heuele: Jeeheej Ieee ceee& 2013 ceW 190.3 efyeefueeve
etSme [e@uej mes Iekej ceee& 2014 ceW 138.6 efyeefueeve etSme [e@uej nes
ieee pees cegKele: meesves kes Deeeele ceW 40% keer keceer mes ngDee~ YeefJe<e ceW,
Directors Report
Directors Report
ECONOMIC BACKDROP AND BANKING
ENVIRONMENT
Global Economic Scenario
The global economic
environment has broadly
strengthened, and is likely to improve further, with
much of the growth impetus emanating from advanced
economies. However, global growth still remains uneven
with strengthening of the US economy, subdued growth
in the Euro Area and Japan and slowdown in Emerging
Markets and Developing Economies (EMDC). Although
full global recovery is a distant prospect, normalisation of
fiscal policies is now on the agenda of governments across
the world.
The prices of global energy items and non-fuel commodities
reduced by 1% and 1.2%, respectively, due to lower
demand in 2013. However, the decline in commodity prices
reflected disproportionately on consumer inflation. For the
advanced countries, consumer inflation declined by 0.6%
to 1.4% in 2013, while in the EMDC it exhibited downward
rigidity and declined marginally by 0.2% to 5.8%.
The policy responses of major central banks (the US,
ECB and Japan) no more resemble the coordination of
the earlier years. The US Federal Reserves Quantitative
Easing programme is expected to witness major unwinding
before the end of 2014. However, conditions in Euro Zone
and Japan may constrain the European Central Bank (ECB)
and Bank of Japan to scale down monetary expansion
programmes. In such a scenario, we may enter into a new
phase of asymmetric policy responses, where both ECB
and Bank of Japan will be expanding, while the US will,
in part, contracting. These policy stances may heighten
the uncertainty associated with global growth momentum.
The impact on asset prices and commodity prices thus will
remain uncertain.
Indias Economic Scenario
India remains one of the fastest growing economies of
the world. However, the countrys growth momentum has
remained subdued for two consecutive years, reflecting
weak and fragile global growth and domestic supply
constraints. Indias GDP growth improved moderately to
4.7% in FY 2013-14 against 4.5% in the previous year, and is
estimated to increase further to 5.3%-5.5% in the current
financial year (SBI estimates).
The forecast for below normal rainfall in current fiscal
does not augur well for agricultural production. There
were also unseasonal rains, accompanied by hailstorm
and frost during early part of March 2014 in various parts
of the country, adversely impacting Rabi crops. However,
the good thing is that, led by higher crop production,

agricultural GDP including allied sector is poised to grow
by 4.7% in FY 2013-14, over three times higher than 1.4%
in the previous year. Industrial growth continues to remain
sluggish due to lackluster investment climate, stalled
projects and subdued consumption demand. Persistent
contraction in the mining sector, owing to regulatory and
environmental hurdles also contributed to the overall
decline in industrial activity.
However, the electricity sub-sector grew smartly by 5.9% in
FY 2013-14 against 2.3% in the previous year. It continued
to generate some optimism amidst a bleak industrial
scenario, but its buoyancy was clearly inadequate to
counter the weakness of other constituent sectors. With
the formation of a stable Government at the Centre with
renewed focus on reforms, economic activity across all
sectors is likely to pick up pace.
Inflation, both Wholesale Price Index (WPI) and Consumer
Price Index (CPI), remains a matter of concern. Both the
build-up of inflation during April - November 2013 and the
subsequent fall in inflation during December - February
2013-14 was driven by food prices. During the period
June - December 2013, inflation in food articles remained
in double digits, while in manufactured products it was
stable at around 3% throughout the year. In fuel and power
sector, inflation rose to 8.9% in April 2014 from 8.3% in
April 2013. The core inflation remained below 3% during
April November 2013 but thereafter rose gradually to
3.50% by end of March 2014. however, it again declined to
3.40% in April 2014.
The Indian economy is now on the threshold of

a major transformation, with expectations of
policy initiatives by the newly elected Central
Government.
On the external front, improvement in the current account
deficit (CAD) from 4.7% of GDP in FY 2012-13 to 1.7% for
FY 2013-14 is good news. The narrowing of CAD followed
a lower trade deficit due to higher exports as well as
moderation in imports. With a gradual recovery in key
partner economies, Indias exports began to improve in
July 2013; this was also helped by rupee depreciation.
During FY 2013-14, exports grew by 3.98%, while imports
contracted by 8.1%. It resulted in sharp contraction in
trade deficit from USD 190.3 bn in March 2013 to USD 138.6
bn in March 2014, primarily due to a 40% decline in gold
imports. Going forward, with a likely improvement in world
State Bank of India
29

efJee keer peer[erheer Deewj Jewefeke Jeeheej ceW megOeej nesves keer mebYeeJevee kes eueles
2014-15 ceW efveee&le ceW Je=ef kes Deemeej nQ~
eceMe: 105 etSme [e@uej Deewj 101 etSme [e@uej jnves kee Devegceeve nw pees
Fvekes meblegefuele jnves kees ner oMee&les nQ~
efmelebyej 2013 mes DeejyeerDeeF& eje efkeS ieS efJeefYeVe GheeeeW kes keejCe hetbpeer
keer Deeiele mes Deejef#ele efveefOe ceW Je=ef ngF& nw~ efJeeere Je<e& 2013-14 ceW en
Ske Deewj mekeejelceke heefjJele&ve ngDee nw~ yeQkeeW eje veS SHemeerSveDeej (yeer)
peceejeefMeeeb uesves Deewj efJeosMeer kepe& uesves kes efveefcee DeejyeerDeeF& keer mJewhe eEJe[es
efmelebyej-veJebyej 2013 ceW Deejef#ele efveefOeeeW kes #es$e ceW meneeke ngF& nw~ efomebyej
2013 mes hees&Heesefueees ceW Deeiele ceW megOeej nesves mes Yeejle kee efJeosMeer cege Yeb[ej
16 ceF& 2014 kees 314.9 efyeefueeve etSme [e@uej nes ieee Lee pees Ske Je<e&
henues kes Yeb[ej mes 22.9 efyeefueeve etSme [e@uej DeefOeke nw~ kece eeuet Keelee
Ieee Deewj efJeosMeer cege Yeb[ej ceW Je=ef mes kejWmeer hej emeMeerue oyeeJe mes Yeejleere
heS ceW DeeqmLejlee kee oewj Kelce ngDee~ veJebyej 2013 kes Deble mes ceee& 2014
kes yeere heS kee cetue `60.10 mes `62.99 heefle [e@uej kes meerefcele oeejs
kes yeere jne~ JeemleJe ceW, Fme DeJeefOe ceW heee Deve GYejles DeefOekeebMe yeepeejeW
keer kejWefmeeeW mes Deeies efvekeue ieee~
YeefJe<e ceW peyeefke Jewefeke heefjMe hej eEpemeeW keerceleeW mes meeblJevee efceueleer nw,
FmeefueS pewmee neue ner kes cenerveeW ceW osKee ieee nw, cegemHeerefle oj ceW Deewj keceer
Dee mekeleer nw~
YeeJeer heefjMe
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Yeejleere DeLe&JeJemLee Ske ye[s heefjJele&ve keer onueerpe hej nw~ meesle mekeejelceke
JeJemeee kes efJeeejeW, ye{s ngS GheYeesee-{ efJeeeme Deewj DeefOeke efveebef$ele
cegemHeerefle kes meeLe DeLe&JeJemLee meblegefuele megOeej keer Deesj Deiemej nw~ DeLe&JeJemLee
kes mebke Deewj ceboer kes keejCe pees #es$e meJee&efOeke heYeeefJele ngS Les GveceW Deye
megOeej kes mhe mebkesle efoKeeF& os jns nQ~ leLeeefhe, ceOeeJeefOe ceW DeJemHeereflekej
(ef[meFvHeuesMevejer) ieefleMeeruelee yeveeS jKeves keer egveewleer DeYeer Yeer GheeqmLele nw~
2014-15 ceW meblegefuele megOeej Dehesef#ele nQ, JeemleefJeke peer[erheer ceW 5.3% mes
5.5% leke mebJe=ef nes mekeleer nw~
leLeeefhe, efheueer efleceeefneeW kes Deebke[eW ceW mebMeesOeve Deewj HeuemJehe DeeOeejYetle
heYeeJe ceW nesves Jeeues heefjJele&ve mes Deeves Jeeues mecee ceW Deefveeqelelee efoKeeF&
he[leer nw~ efHej Yeer, megOeej keer ieefle meblegefuele nesves keer mebYeeJevee nw efpemeceW keer
heefjeespeveeDeeW kes DeebefMeke meceeOeeve, Deewj megOejs JeJemeee SJeb GheYeesee-efJeeeme
pewmes Gheee meneeke neWies~
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kece Je<ee& nesves kes hetJee&vegceeve mes Yeejle kes KeeeeVe Glheeove, peer[erheer ceW ke=ef<e kes
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kees yeue efceuee nw~ Je<e& 2014 ceW cee@vemetve pewmee Yeer jns, hej Fme mecee metKes
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heefjMe mekeejelceke nw efpeveceW Jewefeke mebJe=ef, ye{leer efveee&le heeflemheOee& Deewj
neue ner ceW Devegceesefole efveJesMe heefjeespeveeDeeW kes keeee&vJeeve mes Deye megOeej
nesiee~ megOeejeW hej keseqvle veF& kesvere mejkeej kes Deeves mes Yeer mebJe=ef kees
yeue efceuesiee~
DeeOeejYetle heefjMe ceW, eEpemeeW (keesceesef[er) keer keerceleW Je<e& 2014 kes oewjeve
kece jnWieer~ Jele&ceeve heefjMe ceW, Jewefeke Keee heoeLeeX Deewj KeeeeVe keer keerceleeW
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Devegmeej Je<e& 2014 Deewj 2015 ceW yeW kees lesue kes heefle yewjue Deewmele YeeJe
30
Deeves Jeeues Je<eeX ceW nceW Yeejle-eerve keer mebJe=ef mebyebOeer eee& ceW GYejlee ngDee
jeseke heefjMe osKeves kees efceue mekelee nw~ Yeejle peyeefke efJeefvecee&Ce #es$e ceW Deheves
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keer DeLe&JeJemLee kees mesJee-#es$e keer Deesj cees[ves kes keee&veerefleke PegkeeJe mes keYeer
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keer ye[er Deeeg keer ye{leer pevemebKee kes cesvepej Fme DeeOeejYetle heefjJele&ve ceW keg
mecee ueie mekelee nw~
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Ske efyeefueeve mes DeefOeke pevemebKee kes meeLe efJee keer Meer<e& 10 DeLe&JeJemLeeDeeW
ceW mes Ske Yeejle ceW yeQeEkeie #es$e keer mebJe=ef keer yengle mebYeeJevee nw~ Fmekes DeueeJee,
DeYeer Yeer osMe keer Ske efleneF& pevemebKee Deewheeeefjke yeQeEkeie mes yeenj nw Deewj en
heefjMe Yeejleere yeQeEkeie Geesie kes efJekeeme kes efueS yengle ye[e DeJemej nw Deewj
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Geesie ceW DeefOeke menYeeefielee Deewj DeefOekeeefOeke mJemLe heeflemheOee& osKeves kees efceue
mekeleer nw~ oes veS yeQkeeW, DeLee&le DeeF&[erSHemeer Deewj yebOeve ieghe kees mejkeej
mes henues ner ueeFmeWme efceue egkes nQ, efpevemes efJeeere meceeJesMeve kees yeue efceueves
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[e@uej) kes yeQeEkeie Geesie ceW DeefOeke menYeeefielee Deewj
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kees mebYeeefJele [tyeles $e+CeeW keer heneeve kejves Deewj GveceW megOeej kes Gheee kejves
kes efueS Yeer heeslmeenve efceuesiee~
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ojW Dehewue 2013 ceW 9.70%-10.25% mes ye{kej ceee& 2014 ceW
10.0%-10.25% ngF& nQ, peyeefke Fmeer DeJeefOe ceW pecee ojW 7.50%-9.00%
mes hegve: meceeeesefpele kejkes 8.0% - 9.25% keer ieF& nQ~
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ceW 14.2% keer Je=ef keer leguevee ceW Je<e& 2013-14 ceW 14.1% keer Je=ef
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Je=ef ngF& nw~
Directors Report
GDP and global trade, export growth is likely to recover in

2014-15.
Due to various measures taken by the RBI since September
2013, surge in capital inflows led to reserve accretion. This is
yet another positive development during the financial year
2013-14. The RBIs swap windows for banks mobilisation
of fresh FCNR(B) deposits and overseas borrowing helped
to build reserve during September - November 2013. With
the revival of portfolio flows since December 2013, Indias
forex reserves reached USD 314.9 billion (as on 16th May,
2014), an accretion of USD 22.9 bn over that of a year
ago. With a lower CAD and build-up of foreign exchange
reserves, the downward pressure on the currency and
the volatility in the Indian rupee have subsided down. The
rupee has also moved in a narrow range of `60.10 to `62.99
per US dollar since End-November 2013 to March 2014. In
fact, during this period the rupee outstripped most of the
other emerging market currencies.
Outlook
The Indian economy is now on the threshold of a major
transformation, with expectations of policy initiatives by
the newly elected Central Government. The economy is
on the road to modest recovery with cautiously positive
business sentiments, improved consumer confidence
and more controlled inflation. The sectors which were
significantly impacted by the crisis and slowdown in the
economy are now showing definite signs of improvement.
The challenge for maintaining disinflationary momentum
over the medium term, however, remains on the horizon. A
moderate recovery is likely to set in 2014-15 and real GDP
may grow by 5.3% to 5.5%.
However, data revisions for previous quarters and the
consequent changes in base effects impart uncertainty
to the growth trajectory ahead. The pace of recovery,
nevertheless, is likely to be modest. It is likely to be
supported by investment activity picking up due to part
resolution of stalled projects and improved business and
consumer confidence.
In an interesting development, the Indian Meteorological
Departments (IMD) forecast of below normal rains have
triggered widespread discussions about Indias production
of food grains, agricultures contribution to the GDP and
concerns about food inflation in the current fiscal. Whatever
may be the course of Monsoon 2014 going forward, fears of
drought are unfounded at this point of time.
The outlook for industrial activity is positive. Industrial
growth, which had been subdued in the past two fiscal, is
now likely to gather momentum with moderately stronger
global growth, improving export competitiveness and
implementation of recently approved investment projects.
The new Central Governments reforms focus should also
act as an impetus to growth.
In the baseline scenario, commodity prices will remain
muted during 2014. In the current scenario, global food
and meal prices are likely to moderate. According to the US
Energy Information Administration (EIA), the Brent crude

oil price is projected to average USD 105 and USD 101 per
barrel in 2014 and 2015, respectively, thus imparting a
clear softening bias.
Going forward, while the global commodity price scenario
provides some comfort, the rate of inflation may decelerate
further from what has been witnessed in recent months.
In the coming years, we may see a fascinating scenario
emerging in the India-China growth debate. While India
is now focusing on increasing its share of manufacturing
sector to 25% by 2025, China has already embarked on
a mission of significantly revamping its services sector.
The strategy of shifting the Chinese economy towards
a service-sector bias may sooner or later impact Indias
services trade balance. However, considering Chinas
growing ageing population such structural transformation
would take a while to materialise.
Banking Industry Developments
Being one of the top 10 global economies with a billionplus population, India offers a significant potential for
the banking sector to grow. In addition, one third of the
countrys population still remains outside the purview
of formal banking offering the Indian banking industry a
rare opportunity to grow and help facilitate the nations
inclusive growth agenda.
Going forward, the countrys `81 trillion (USD 1.34 trillion)
banking industry may see more participants and greater
healthy competition. Two new banks have already received
licences from the RBI i.e. IDFC and Bandhan Group, which
apart from providing impetus to financial inclusion, is
expected to intensify competition in the banking sector in
the medium term.
Going forward, the countrys `81 trillion (USD

1.34 trillion) banking industry may see more
participants and greater healthy competition
In addition, by postponing the implementation of Basel III
capital accord by one year, RBI has given some breathing
space to banks struggling with plummeting margins and
lower profitability on account of increase in NPAs. The
Reserve Bank of Indias (RBI) new norms will further
encourage banks to identify potential bad loans and take
corrective actions.
As a part of monetary transmission, base rate of major
banks inched up from 9.70%-10.25% in April 2013 to 10.0%
-10.25% in March 2014, while deposit rates were readjusted
from 7.5%-9.00% to 8.0%-9.25% in the same period.
While aggregate deposit of All Scheduled Commercial
Banks (ASCBs) grew by 14.1% in FY 2013-14 against 14.2%
growth in FY 2012-13, credit expanded by 13.9% against
14.1% in the previous year.
State Bank of India
31

heefjeeueve Kee&
Yeejleere efj]peJe& yeQke (DeejyeerDeeF&) kes veS ceeveob[eW mes yeQke

YeefJe<e ceW [tyeble $e+CeeW kee helee ueieeves Deewj megOeej keer
keej&JeeF& kejves kes efueS heeslmeeefnle neWies~
efJeeere efve<heeove
ueeYe
Geesie Jeeheer Deee|Leke efiejeJe kees es[kej 31 ceee& 2014 kees meceehle
efJeeere Je<e& kes oewjeve yeQke kee efJeeere efve<heeove meblees<epeveke jne~ yeQke eje
efheueer efleceeefneeW keer leguevee ceW Je<e& keer eewLeer efleceener kes oewjeve heefjeeueve
ueeYe ceW Deer mebJe=ef ope& keer ieF&~ yeQke kee heefjeeueve ueeYe 2013-14
ceW `32,109.24 kejes[ jne pees 2012-13 kes `31,081.72 kejes[ mes
3.31% DeefOeke nw~
yeQke eje 2013-14 kes efueS `10,891.17 kejes[ kee efveJeue ueeYe ope&
efkeee ieee pees 2012-13 kes `14,104.98 kejes[ keer leguevee ceW 22.78%
kece nw~ Ssmee Gelej heJeeOeeve kejves kes keejCe ngDee~
efveJeue yeepe Deee

DeefieceeW Deewj efveJesMeeW ceW Gelej mebJe=ef kes keejCe Jewefeke heefjeeueveeW mes mekeue
yeepe Deee Je<e& kes oewjeve `1,19,655.10 kejes[ mes 13.95% ye{kej
`1,36,350.80 kejes[ nes ieF&~
yeQke keer efveJeue yeepe Deee leoveghe 2012-13 kes mlej `44,329.30
kejes[ mes 11.17% ye{kej Je<e& 2013-14 ceW `49,282.17 kejes[ nes
ieF&~
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mes 13.86% ye{kej 2013-14 ceW `97,674.91 kejes[ hej hengbe ieF&~
en Je=ef DeefieceeW keer Gelej cee$ee kes keejCe ngF&~ leLeeefhe, Yeejle ceW DeefieceeW
mes Deewmele Deee Je<e& 2012-13 kes mlej 10.54% mes Iekej 2013-14
ceW 10.30% jn ieF&~
Yeejle ceW kees<e heefjeeueveeW ceW efveefJe mebmeeOeveeW mes Deee ceW 15.24% keer Je=ef
cegKeleee Deewmeleve Gelej mebmeeOeve efveefJe efkeS peeves kes keejCe ngF&~ Deewmele
Deee Je<e& 2013-14 kes oewjeve ye{kej 7.65% nes ieF& pees Je<e& 2012-13
ceW 7.54% Leer~
Jewefeke heefjeeueveeW hej efoS ieS kegue yeepe keer jeefMe Je<e& 2012-13 kes mlej
`75,325.80 kejes[ mes ye{kej Je<e& 2013-14 ceW `87,068.63 kejes[
hej hengbe ieF&~ Je<e& 2013-14 ceW Yeejle ceW peceejeefMeeeW hej efoS ieS yeepe ceW
efheues Je<e& keer leguevee ceW 15.65% keer Je=ef ope& keer ieF&~ peceejeefMeeeW keer
Deewmele ueeiele Je<e& 2012-13 kes mlej 6.29% mes 6 DeeOeej Debke ye{kej
Je<e& 2013-14 ceW 6.35% nes ieF& peyeefke Yeejle ceW peceejeefMeeeW kee Deewmele
mlej 14.55% ye{ ieee~
yeepe Flej Deee

yeepe Flej Deee Je<e& 2013-14 ceW 15.69% ye{kej `18,552.92 kejes[
nes ieF& pees Je<e& 2012-13 ceW `16,036.84 kejes[ Leer~ Je<e& kes oewjeve yeQke
kees (efheues Je<e& keer `715.51 kejes[ keer leguevee ceW) `496.86 kejes[ keer
Deee Yeejle Deewj efJeosMe ceW meneesieer yeQkeeW/Deveg<ebefieeeW Deewj mebege GeceeW mes
ueeYeebMe kes he ceW heehle ngF&~
32
meHe Kee& Je<e& 2012-13 kes mlej `18,380.90 kejes[ mes 22.43%
ye{kej Je<e& 2013-14 ceW `22,504.28 kejes[ nes ieee~ Fme Je=ef kee cegKe
keejCe 01.04.2013 mes ceese&efueer syeue ceW mebMeesOeve kes keejCe heWMeve oselee
kes efueS Gelej heeJeOeeve kejvee Deewj Jesleve mebMeesOeve kes efueS `1,814.00
kejes[ keer jeefMe kee heeJeOeeve kejvee jne efpemekee heYeeJe `2,400.00 kejes[
Lee~ Deve heefjeeueve Kee& ceW 21.26% keer Je=ef ngF&~ en Je=ef cegKeleee
efkejees, kej Deewj efyepeueer, efJeefOe Kee&, [eke Kee&, sueerHeesve , cegCe Deewj
uesKeve meeceieer, yeercee Deewj efJeefJeOe Kee& kes keejCe ngF&~
heeJeOeeve Deewj Deekeeqmceke Kee&

Je<e& 2013-14 ceW cegKeleee efvecveefueefKele heeJeOeeve efkeS ieS:
Devepe&ke DeeeqmleeeW kes efueS `14,223.57 kejes[ (heefleuesKeve Ieekej)
(2012-13 ceW `11,367.79 kejes[)~
ceeveke DeeeqmleeeW hej `1,260.69 kejes[ (2012-13 ceW `749.61
kejes[) efpemeceW Jele&ceeve Je<e& kes heeJeOeeve Meeefceue nQ, ceeveke DeeeqmleeeW hej
kegue heeJeOeeve `6,575.43 kejes[ keer jeefMe kes jns~
2013-14 ceW kej kes efueS heeJeOeeve `5,282.71 kejes[ (2012-13
ceW `5,845.91 kejes[)~
efveJesMeeW hej cetueeme kes efueS `563.25 kejes[ kes heeJeOeeve~ FmeceW
`heefjhekeJelee leke Oeeefjle esCeer kee heerefceece kee heefjMeesOeve Meeefceue veneR
nw (2012-13 ceW efveJesMe hej cetueeme kes efueS `961.29 kejes[ kee
heefleuesKeve)~
Deejef#ele efveefOeeeb Deewj DeefOeMes<e

`3,339.62 kejes[ keer jeefMe meebefJeefOeke Deejef#eefleeeW ceW Debleefjle keer ieF&
(2012-13 ceW `4,417.86 kejes[)~
`216.75 kejes[ keer jeefMe hetbpeeriele Deejef#eefleeeW ceW Debleefjle keer ieF&
(2012-13 ceW `19.17 kejes[)~
`4,796.63 kejes[ keer jeefMe Deve Deejef#eefleeeW ceW Debleefjle keer ieF&
(2012-13 ceW `6,453.26 kejes[)~
DeeeqmleeeB
yeQke keer DeeeqmleeeW ceW 14.43% keer Je=ef ngF&~ es ceee& 2013 kes
Deble ceW `15,66,211.27 kejes[ mes ye{kej ceee& 2014 kes Deble ceW
`17,92,234.60 kejes[ nes ieF&~ Fme DeJeefOe kes oewjeve $e+CeeW ceW
15.70% keer Je=ef ngF& Deewj es ye{kej `10,45,616.55 kejes[ mes
ye{kej `12,09,828.72 kejes[ nes ieF~ efveJesMeeW ceW 13.52% keer Je=ef
ngF& Deewj es ye{kej `3,50,877.51 kejes[ mes ceee& 2014 kes Deble ceW
`3,98,308.19 kejes[ hej hengbe ieS~ efveJesMe kee Ske ye[e Yeeie osMeere
yeepeej ceW mejkeejer heefleYetefleeeW ceW efveefJe efkeee ieee~
oseleeSb
yeQke keer kegue oseleeSb (hetbpeer SJeb Deejef#eefleeeW kees es[kej) 14.08% Je=ef kes meeLe
ceee& 2013 kes mlej `14,67,327.59 kejes[ mes ye{kej 31 ceee& 2014 kees
`16,73,952.35 kejes[ nes ieF~ oseleeDeeW ceW en Je=ef cegKeleee peceejeefMeeeW
Deewj GOeej jeefMeeeW ceW Je=ef nesves kes keejCe ngF&~ 31 ceee& 2014 kees Jewefeke
peceejeefMeeeB `13,94,408.50 kejes[ jneR peyeefke 31 ceee& 2013 kees es
`12.02,739.57 kejes[ LeeR~ Fme hekeej FmeceW 15.94% keer Je=ef ngF&~
Fme hekeej 31 ceee& 2013 kes Deble kes mlej `1,69,182.71 kejes[
Directors Report
Operating Expenses
The Reserve Bank of Indias (RBI) new norms

will further encourage banks to identify
potential bad loans and take corrective
actions.
Financial Performance
Profit
Given the system wide economic slowdown, the financial
performance of the Bank during the financial year ended
31st March, 2014, remained satisfactory. The Bank
registered a good growth in Operating Profit during
the fourth quarter of the year as compared to previous
quarters. The Operating Profit of the Bank for 2013-14 was
higher at `32,109.24 crores, as compared to `31,081.72
crores in 2012-13, an increase of 3.31%.
The Bank posted a Net Profit of `10,891.17 crores for
2013-14, as compared to `14,104.98 crores in 2012-13,
i.e. a decline of 22.78% on the back of higher provisioning
requirement.
Net Interest Income
Due to higher growth in the advances and investment
portfolios, the gross interest income from global operations
rose from `1,19,655.10 crores to `1,36,350.80 crores during
the year registering a growth of 13.95%.
The Net Interest Income of the Bank correspondingly
registered a growth of 11.17% from `44,329.30 crores in
2012-13 to `49,282.17 crores in 2013-14.
Interest income on advances in India increased from
`85,782.26 crores in 2012-13 to `97,674.91 crores in 201314 registering a growth of 13.86%, due to higher volumes.
However, the average yield on advances in India has
declined from 10.54% in 2012-13 to 10.30% in 2013-14.
Income from resources deployed in treasury operations in
India increased by 15.24% mainly due to higher average
resources deployed. The average yield has also increased
to 7.65% in 2013-14 from 7.54% in 2012-13.
Total interest expenses of global operations increased from
`75,325.80 crores in 2012-13 to `87,068.63 crores in 201314. Interest expenses on deposits in India during 2013-14
recorded an increase of 15.65% compared to the previous
year. The average cost of deposits has increased by 6 basis
points from 6.29% in 2012-13 to 6.35% in 2013-14, whereas
the average level of deposits in India grew by 14.55%.
Non-Interest Income
Non-interest income increased by 15.69% to `18,552.92
crores in 2013-14 as against `16,036.84 crores in 201213. During the year, the Bank received an income of
`496.86 crores (`715.51 crores in the previous year) by way
of dividends from Associate Banks/subsidiaries and joint
ventures in India and abroad.
There was an increase of 22.43% in the Staff Cost from

`18,380.90 crores in 2012-13 to `22,504.28 crores in 201314. The main reasons for increase were higher provision
for pension liability due to revision in mortality table from
01.04.2013, impact of which was `2,400.00 crores and
provision for wage revision to the tune of `1,814.00 crores.
Other Operating Expenses registered an increase of
21.26% mainly due to increase in expenses on rent, taxes
and lighting, law charges, postage, telephones, printing
and stationery, insurance and miscellaneous expenditure.
Provisions and Contingencies
Major amounts of provisions made in 2013-14 were as
under:

`14,223.57 crores (net of write-back) for non-performing
assets (as against `11,367.79 crores in 2012-13).

`1,260.69 crores towards Standard Assets (as against
`749.61crores in 2012-13), including the current years
provision, the total provision held on Standard Assets
amounts to `6,575.43 crores.

`5,282.71 crores towards Provision for Tax in 2013-14,
(as against `5,845.91 crores in 2012-13).

`563.25 crores provisions for depreciation on investments,
excluding amortisation of premium on Held to Maturity
category (as against `961.29 crores write back towards
depreciation on investments in 2012-13).
Reserves and Surplus
An amount of `3,339.62 crores (as against `4,417.86
crores in 2012-13) has been transferred to Statutory
Reserves.
An amount of `216.75 crores (as against `19.17 crores in
2012-13) has been transferred to Capital Reserves.
An amount of `4,796.63 crores (as against `6,453.26
crores in 2012-13) has been transferred to other
Reserves.
Assets
The total assets of the Bank increased by 14.43%
from `15,66,211.27 crores at the end of March 2013 to
`17,92,234.60 crores as at the end of March 2014. During
the period, the loan portfolio increased by 15.70% from
`10,45,616.55 crores to `12,09,828.72 crores. Investments
increased by 13.52% from `3,50,877.51 crores to
`3,98,308.19 crores as at the end of March 2014. A major
portion of the investment was in the domestic market in
government securities.
Liabilities
The Banks aggregate liabilities (excluding capital and
reserves) rose by 14.08% from `14,67,327.59 crores on
31st March, 2013 to `16,73,952.35 crores on 31st March,
2014. The increase in liabilities was mainly contributed by
increase in deposits and borrowings. The Global deposits
rose by 15.94% and stood at `13,94,408.50 crores as on
31st March, 2014 against `12,02,739.57 crores as on 31st
March 2013. The borrowings increased by 8.24% from
State Bank of India
33

keer leguevee ceW 8.24% kee Je=ef kes meeLe es 31 ceee& 2014 kes Deble ceW
`1,83,130.88 kejes[ nes ieF&~
SveF&SHeer/DeejerpeerSme Deewj SmeyeerDeeF& Skemehesme Oevehes<eCe mebyebOeer eqmLeefle

keer peevekeejer osvee~
I.
mebheke& kesv keer megefJeOee 247 GheueyOe nw~ Fmekes oes esue Heer vebyej
1800 11 2211/1800 425 3800 nQ leLee Ske esue vebyej
08026599990. Je[esoje, yebieueg, Deeieje leLee keesuekeelee ceW yeQke kes
4 mebheke& kesv nQ~
ecegKe JeJemeee
eenke mesJee
Yeejleere ms yeQke ceW nceeje efJeeeme nw efke oMekeeW mes nceejer GheueeqyOeeeW kee
DeeOeej nceejs ieenke nQ~ nceejs efJepeve kees Gvekes meceLe&ve mes nceW je^ kes meyemes
meHeue JeeefCeeqpeke yeQke kes he ceW Deheveer efJejemele kees meMee kejves ceW meneelee
efceueer nw~ Dele: nceejer meYeer keee&veerefleeeb Deewj henueW ìeenke' Deewj Gvekeer
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mebheke& kesv
SmeyeerDeeF& kes mebheke& kesv ceW ieenkeeW mes heehle nesves Jeeueer Heesve-kee@ume Deewj
F&-cesue kes Gej efoS peeles nQ~ Jewkeequheke ewveue kes he ceW en Ske meg{
ewveue kes he ceW GYeje nw Deewj en efvece>efueefKele eenke mesJeeSb GheueyOe keje
jne nw;
efnvoer Deewj Debespeer meefnle 12 Yee<eeDeeW ceW heefleefove ueieYeie 3.50 ueeKe
kee@ume hej keej&JeeF& keer peeleer nw~ FveceW mes ueieYeie 80,000 kee@ume ieenke
mesJee heefleefveefOe megveles nQ peyeefke Mes<e kee@ume hej DeeF&JeerDeejSme kes ceeOece mes
mJeeb-mesJee efJekeuhe mes keej&JeeF& nesleer nw~
ene@b mes hecegKe SmeyeerDeeF& keejheesjs DeeF&[er pewmes contactcentre@sbi.
co.in, ibanking@sbi.co.in,customercare.homeloans@sbi.
co.in, feedback.
hej heehle F&-cesue kes Gej Yeer efoS peeles nQ~
ieenke efoJeme
Deheves efJepeve msceW kes Deveghe SmeyeerDeeF& ieenke mesJee ceW Glke= ceeveke heehle
kejves nsleg heeemejle nw~ ieenke mebyebefOele heeefOekeeefjeeW, efveeb$ekeeW SJeb Meer<e& mlej kes
heyebOeve mes meerOes mebheke& kej mekeles nQ~ nj ceen ceW oes efove ìeenke efoJeme kes he ceW
ceveeS peeles nQ Deewj Fve efoJemeeW hej MeeKee-hecegKe SJeb heMeemeve mes mebyebefOele DeefOekeejer
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leerve mehleen kes Yeerlej otj keer peeSb peyeefke yeermeerSmeyeerDeeF& ceW en DeJeefOe 30 efove nw
(DeejyeerDeeF& ves pewmes efveOee&ejf le efkeee nw)~ ieenkeeW keer SerSce mebyebOeer efMekeeeleeW kee efveJeejCe
meele efoveeW kes Yeerlej efkeee peelee nw~ heoe mesJee ceW efkemeer hekeej keer keceer kes efueS Demebleg
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OeesKeeOeef[eeb jeskeves nsleg Deebleefjke efveeb$eCe JeJemLee kees meMee kejves kes efueS
yeQke ves yengle mes Gheee efkeS nQ~
SerSce-[sefye kee[&-heehle ieenkeeW kees Keeles mebyebOeer metevee (Deve meteveeDeeW

meefnle Mes<e mebyebOeer, meyemes yeeo kes heebe uesveosve mebyebOeer meteveeSb)~
i. JeJemeee
[sefye kee[& keer ne@efueemie SJeb [sefye kee[& keer eqmLeefle, SerSce efheve
jerpevejsMeve mebyebOeer DevegjesOe~
Ke) keejheesjs yeQeEkeie mecetn
GlheeoeW Deewj mesJeeDeeW mebyebOeer metevee osvee leLee keejesyeej mebyebOeer meteveeSb ope&
kejvee~
efMekeeele ope& kejvee~
heWMeve mebyebOeer efJeJejCe (Deve efJeJejCe meefnle cetue heWMeve, cenbieeF& Yeee,
ueeFHe mee|efHekes keer eqmLeefle kee efJeJejCe)~
ceesyeeFue yeQeEkeie, Fbjves yeQeEkeie SJeb ceesyeer-kewMe kes yeejs ceW
Dee@veueeFve mecemee-meceeOeeve~
34
Fme nsuheueeFve hej ieenke mes yeeleeerle kejves keer megefJeOee nw efpememes ieenkeeW
kees MeeKee ceW peeves keer DeeJeMekelee veneR nesleer nw~ Ssmee Devegceeve nw efke Fme
megefJeOee mes heefleefove heefle MeeKee ceW Deewmeleve 20 ieenke kece peeles nQ~
mecetn
ke) jeêre yeQeEkeie mecetn

Ie) Deblejjeêre yeQeEkeie mecetn
*) Jewefeke yeepeej heefjeeueve
ke) jeêre yeQeEkeie mecetn
jeêre yeQeEkeie mecetn yeQke kee meyemes ye[e JeJemeee mecetn nw efpemeceW
31 ceee& 2014 kees kegue osMeere peceejeefMeeeW kee 95.24% Deewj kegue osMeere
DeefieceeW kee 52.05% DebMe nw~ MeeKee vesJeke& Deewj ceeveJe mebmeeOeveeW kes meboYe&
ceW Yeer en meyemes ye[e JeJemeee mecetn nw~
Directors Report
`1,69,182.71 crores at the end of March 2013 to

`1,83,130.88 crores as at the end of March 2014.
I. Core Operations
Customer Service
At SBI, we believe customers represent the foundation of
our achievements across decades. It is their continuing
support in our vision that has helped us strengthen our
legacy as the nations most successful commercial Bank.
Therefore, all our strategies and initiatives revolve around
the Customer and his/her preferences and aspirations.
Our Customer Service link, available 24 x 7 on SBI-Online,
has the option of Online/Offline Complaint Registration.
Also Online/Offline Appreciation/ Feedback portal provides
the feeling of Customer Delight, to our customers.
The Bank was the first in India to introduce a code of
Fair Banking Practices in the country called Towards
Excellence. The code reflects the Banks continuing
commitment to provide world-class banking services to
all sections of society. Towards this purpose, SBI has laid
down several policies:
Policy on Grievance Redressal
Compensation Policy
Cheque Collection Policy
Policy on Depositors Rights
Policy on Security Repossession/Code of Conduct for
Recovery Agents
Policy on Multi-city Cheque
Contact Centre
SBIs Contact Centre caters to customers through inbound
calls and e-mails. It has emerged as a strong alternate
channel and is providing following customer services:
helpline nos. 1800 11 2211/1800 425 3800 and toll

number 08026599990. Bank has 4 Contact Centres at
Vadodara, Bangalore, Agra & Kolkata.
This helpline provides a human interface of the Bank,
thus helping in migrating the customers from branches.
It is estimated that it helps in reducing footfalls at
branches by an average of 20 customers/day per branch.

It is handling approximately 3.50 lakhs calls/day in
12 languages including Hindi and English. Out of this,
Customer Service Representatives attend approx.
80,000 calls, whereas the remaining calls are served on
self-service options through Interactive Voice Response
System (IVRS).
It is also responding to e-mails received on major SBI
Corporate IDs like contactcentre@sbi.co.in, ibanking@
sbi.co.in, customercare.homeloans@sbi.co.in, feedback.
mobicash@sbi.co.in
Customer Day
In keeping with our Vision Statement, SBI strives to
achieve one of the highest standards in customer service.
Customers have direct access to relevant Authorities,
Controllers and the Management at the apex. Two days
in a month are observed as Customer Day, when Branch
Head & Administration Officers are available to receive
suggestions from customers and resolve their grievances.
The Banks mandate is to redress customer grievances
within maximum three weeks of receipt, as against a
30-day timeline prescribed in the BCSBI Code. All ATM
related customer complaints are redressed within seven
days (prescribed by the RBI). The Bank has put in place a
Compensation Policy to compensate aggrieved customers
financially for any slippage in services extended.
Fraud Prevention and Monitoring

Account Information to customers having ATM-cumDebit Card (Balance info, last five transactions, among
others).
The Bank has taken several measures to strengthen the

internal control mechanism to prevent frauds.
Debit Card hot-listing and Status of the debit card, ATM

PIN re-generation request.

Information on products and services and lead
registration.
Registration of complaints.

Pension particulars (Basic Pension, Dearness
allowances, status of life certificate, among others).
Online trouble shooting for Mobile Banking, Internet
Banking and Mobi-cash.
Status of NEFT/RTGS and SBI Express Remittances.
Contact Centre is available 24x7 through 2 toll free
I. Business Groups
B) Corporate Banking Group
E) Global Market Operation
The National Banking Group (NBG) is the largest business
vertical of the Bank, anchoring 95.24% of total domestic
deposits and 52.05% of total domestic advances, as on
31st March, 2014. It is also the largest business vertical in
terms of branch network and human resources.
State Bank of India
35

efJeeere Je<e& 2013-14 kes oewjeve yeQke ves mejueerke=le kesJeeF&meer kes meeLe
1.50 kejes[ ueIeg Keeles Keesues, Heuele: Ssmes KeeleeW keer kegue mebKee 3.53
kejes[ nes ieF& nw~
]eeceerCe yeQefkebie FkeeF&

(Deejyeeret)
Jeweefeke yeQefkebie
JeJemeee FkeeF&
mLeeJej mebheoe, efveJeeme
Deewj DeeJeeme efJekeeme
jeêre yeQeEkeie
mecetn
ueIeg Deewj ceOece Gece

JeJemeee FkeeF&
mejkeejer JeJemeee FkeeF&
(peeryeeret)
ke=ef<e #es$e ceW GuuesKeveere eesieoeve
Deejyeeret, heeryeeryeeret, DeejF&Se Sb[ Se[er leLee SmeSceF& JeJemeee FkeeFeeW ceW mes
eleske kee JeJemeee Ske ueeKe kejes[ heS mes DeefOeke nw~
heoMe& 1: MeeKee efJemleej
efoveebke
31.03.2013 kees
efJeeere Je<e&
2013-14 kes
oewjeve Kesueer ieF&
MeeKeeSb
efJeuee/yebo keer ieF&
MeeKeeSb
31.03.2014 kees
ieeceerCe DeOe&-Menjer
Menjer ceneveiejere
5,661
4,173 2,631
2,351
397
230
264
177
2
6,056
4,399 2,890
kegue
14,816
1,068
15
2,524 15,869
24 yeerheerDeej/Deve DeeGefHedme (DeejSmeerheermeer, meerheermeer Deeefo) Meeefceue veneR~

heoMe& 2: jeêre yeQeEkeie mecetn kee JeJemeee
(` kejes[ ceW)
efJeJejCe
Keb[ keer
peceejeefMeeeb
Keb[ kes
Deefiece
(Keeeslej)
mlej
31.03.2012 kees 31.03.2013 kees 31.03.2014 kees
JeeF&er[er mebJe=ef
meceie
(%)
9,12,848 10,47,296 12,09,898 1,62,602 15.53
4,29,509 4,89,216
5,27,480
38,264 7.82
Fve Deebke[eW cesb efJee Je<e& 2013-14 ceW Scemeerpeer kees Debleefjle KeeleeW keer jeefMe Meeefceue veneR nw~
efJeeere meceeJesMeve
yeQke ves jeêre Deewj #es$eere mlej hej ie"yebOeve kes ceeOece mes 45,487 yeermeer
ieenke mesJee kesv mLeeefhele efkeS nQ~
yeQke yeermeer ewveue kes ceeOece mes yeele yeQke, Heuewkemeer Deej[er, Smeer[erDeej,
Oevehes<eCe Deewj Smeyeer-Dees[er pewmes efJeefYeVe heeweesefiekeer DeeOeeefjle Glheeo
GheueyOe kejJee jne nw~
efJee Je<e& 2013-14 kes oewjeve yeQke ves 31,729 ieebJeeW ceW 100% mesJeeSB GheueyOe
keje oer nQ~ kegue 52,260 ieebJeeW ceW mesJeeSB GheueyOe kejeF& ieF& nQ~
Menjer/ceneveiejeW ceW 11,423 mes DeefOeke yeermeer kesv Keesues ieS nQ peneB Deve
kes DeueeJee heJeemeer cepeotjeW Deewj efJeesleeDeeW keer DeeJeMekeleeSb hetjer keer peeleer
nQ~ efJeeere Je<e& 2013-14 kes oewjeve yeermeer ewveue kes ceeOece mes `9,983
kejes[ kes 226 ueeKe Oevehes<eCe uesveosve ope& efkeS ieS~
36
yeermeer ewveue kes ceeOece mes uesveosve keer jeefMe efJee Je<e& 2013-14 kes oewjeve
ye{kej `22,525 kejes[ nes ieF& pees efJee Je<e& 2012-13 kes oewjeve
`13,033 kejes[ Leer~
Jewkeequheke ewveueeW kes ceeOece mes uesveosve keer megefJeOee pegeves kes GsMe mes
yeQke ves SHeDeeF& ieenkeeW kees 24 ueeKe SHeDeeF& hes SerSce [sefye kee[&
peejer efkeS~
ieenke mebheke& kesveW kes ceeOece mes ieebJeeW kees MeeKeeDeeW mes pees[ves kes efueS
nye-Sb[-mheeske cee@[ue ueeBe efkeee ieee Deewj Deye leke 69,749 ieebJeeW kees
pees[e ieee~ $e+Ce-egkeewleer mebyebOeer efkemle pecee kejves keer megefJeOee 31,919
yeermeer kesveW hej Yeer heoeve keer pee jner nw~
hele#e ueeYe DeblejCe ([eryeerer) eespevee meHeueleehetJe&ke heejbYe keer ieF& nw~
yeQke ves heeeespeke yeQke kes he ceW `505 kejes[ kes 27.41 ueeKe uesveosve
hetjs efkeS nQ pees heehlekelee& yeQke kes he ceW `98.61 kejes[ kes 7.1 ueeKe
uesveosveeW kes DeueeJee nQ~ osMe Yej ceW 1.36 kejes[ Keeles DeeOeej mes pees[s ieS~
Sueheerpeer uesveosve kes efueS [eryeerer kes mebyebOe ceW Yeejleere ms yeQke Dekesuee
heeeespeke yeQke nw efpemekeer kesverke=le heefeee meYeer leerve lesue ceekexeEie kebheefveeeW
kes efueS keer peeleer nw; `5,393 kejes[ jeefMe kes 8.98 kejes[ mes DeefOeke
uesveosve meHeueleehetJe&ke hetjs efkeS ieS~
`5,134 kejes[ kes $e+Ce Deeyebve kes meeLe 4.46 ueeKe mes DeefOeke mJeeb
meneelee mecetneW kees $e+Ce heoeve efkeS ieS~ mJeeb meneelee mecetneW ceW nceeje
yeepeej DebMe 22% nw~
ke=ef<e JeJemeee
ke=ef<e Keb[ ceW 1.13 kejes[ mes DeefOeke ieenkeeW kees `1,16,081 kejes[ jeefMe
kes $e+Ce heoeve kej yeQke ke=ef<e JeJemeee ceW DeieCeer yevee jne nw~ efJee Je<e&
2013-14 kes oewjeve yeQke ves kegue 5.13 ueeKe veS ieenkeeW kees $e+Ce efoS~
ueIeg DeJeefOe Glheeove $e+Ce kes he ceW pees kesmeermeer Deewj ke=ef<e mJeCe& $e+Ce
heoeve efkeS ieS GveceW iele Je<e& keer leguevee ceW Je<e&-oj-Je<e& 14% keer Je=ef
ngF& nw~
SerSce meceLe&ke ms yeQke esef[ kee[& kes ceeOece mes heefjeeefuele Hemeueer
$e+CeeW kees mebMeesefOele efkemeeve esef[ kee[& mkeerce ceW Debleefjle kej Deewmeleve
ke=ef<e $e+Ce `1.03 ueeKe ngDee nw~
efJee Je<e& 2013-14 kes oewjeve yeQke eje peejer efkemeeve esef[ kee[es keer
mebKee 61.60 ueeKe mes DeefOeke nes ieF&~
Directors Report
During FY 2013-14, the Bank has opened 1.50 crores

small accounts with simplified KYC, taking the overall
tally to 3.53 crores accounts.
The transactions volume through the BC Channel has
grown to `22,525 crores during FY 2013-14 as against
`13,033 crores during FY 2012-13.
To facilitate transactions through alternate channels,
the Bank has issued 24 lakhs FI Rupay ATM Debit Cards
to FI customers.
Rural Banking Unit

(RBU)
Personal Banking
Business Unit
(PBBU)
Real estate, Habitat &
Housing Development
(ReH&HD)
National
Banking Group
Small & Medium

Enterprises Business
Unit (SMEBU)
Government Business
Unit (GBU)
RBU, PBBU, ReH & HD and SME business units are having
business portfolios above Rupees One Lakh crores, each.
Exhibit 1: Branch Expansion Trend
As on
Rural
Urban
Metro
Total
5,661
397
SemiUrban
4,173
230
31.03.2013
Branches
added during
FY 2013-14
Branches
merged/closed
31.03.2014
2,631
264
2,351
177
14,816
1,068
15
6,056
4,399
2,890
2,524 15,869*
* Excluding 24 BPR/ other outfits (RACPCs, CPCs, etc.)

Exhibit 2: NBG Business Performance
(` in crores)
Particulars
YTD Growth
As on
Segmental
Deposits
Segmental
Advances
(non-food)
Level
31.03.2012 31.03.2013 31.03.2014 Absolute (%)

9,12,848 10,47,296* 12,09,898 1,62,602 15.53
4,29,509
4,89,216*
5,27,480
38,264 7.82
* excluding account transfer to MCG during FY 2013-14
Financial Inclusion (FI)

The Bank has set up 45,487 Business Correspondent
(BC) Customer Service Points through alliances both at
the national and regional level.
The Bank is offering various technologically enabled
products through BC channel, such as Savings Bank,
flexi RD, STDR, remittance and SB-OD facilities.
The Bank has achieved 100% coverage across 31,729
villages during FY 2013-14. The cumulative coverage
totalled 52,260 villages.
Over 11,423 BC outlets have been set up across urban/
metro centres, which cater to the requirements of
migrant labourers and vendors, among others. During
FY 2013-14, 226 lakhs remittance transactions for
`9,983 crores were registered through BC channel.
FI Rupay ATM Debit Cards
Linking of villages to branches through CSPs in a huband-spoke model has been launched and 69,749 villages
have been linked so far. A facility of depositing loan
repayments at 31,919 BC outlets has also been enabled.

Direct Benefit Transfer (DBT) Scheme has been
successfully rolled-out. The Bank has successfully
completed 27.41 lakhs transactions amounting to
`505 crores as Sponsoring Bank in addition to handling
7.1 lakhs transactions amounting to `98.61 crores as
Receiving Bank. Overall 1.36 crores accounts were
linked with Aadhaar across the country.

SBI is the sole Sponsoring Bank for DBT for LPG
transactions, which are processed centrally for all
the three Oil Marketing Companies; over 8.98 crores
transactions amounting `5,393 crores were successfully
processed.

Over 4.46 lakhs SHGs are credit linked with credit
deployment of `5,134 crores. Our market share in SHGs
is 22%.
Agri Business

The Bank retained its leadership in Agri Business
by crossing `1,16,081 crores under agri-segmental
advances covering over 1.13 crores customers. A total
of 5.13 lakhs new customers were brought in the Banks
fold during FY 2013-14.
Short-term production credit constituting KCC and Agri
Gold Loan, recorded 14% Y-o-Y growth.
Average agri loan ticket size increased to `1.03 lakhs
through migration of crop loans to revised Kisan Credit
Card scheme operated through ATM enabled State Bank
Kisan Cards.
The number of Kisan Credit Card issued by Bank crossed
61.60 lakhs during FY 2013-2014.
State Bank of India
37

heoMe& 3: ke=ef<e Deefiece JeJemeee
efve<heeove (` kejes[ ceW)
108,116
116,081
86,708
ceee& 12
ceee& 13
ceee& 14
ke=ef<e #es$e kees $e+Ce

efJeiele Je<eeX keer Yeebefle efJeeere Je<e& 2013-14 ceW yeQke ves ke=ef<e #es$e kes efueS Yeejle
mejkeej eje efveOee&efjle ue#e mes DeefOeke $e+Ce heoeve efkeS nQ~
heoMe& 4: ke=ef<e #es$e kees heoeve efkeS ieS $e+CeeW keer heJe=efe
Je<e&
efJee Je<e& 2011-12
efJee Je<e& 2012-13
efJee Je<e& 2013-14
ue#e
51,000
60,000
73,500
mebefJelejCe
53,214
63,936
74,970
GheueeqyOe%
104%
106%
102%
veS GlheeoeW keer MegDeele

yeepeej keer DeeJeMekeleeDeeW kes Devegmeej efkemeeveeW keer GYejleer DeeJeMekeleeDeeW kees
hetje kejves kes efueS yeQke ves veS $e+Ce Glheeo DeejbYe efkeS nQ : `yeng-GsMeere
ke=ef<e mJeCe& $e+Ce Ske megefJeOeepeveke Deewj henues mes leweej Glheeo efpememes
Deve kes DeueeJee ueIeg eEmeeeF&, yeeieJeeveer Deewj Heece& ceMeervejer meefnle efveJesMeiele
$e+Ce DeeJeMekeleeDeeW kes efueS ke=ef<e mJeCe& $e+Ce JeJemeee keer meYeer mebYeeJeveeSb
hetjer nesleer nQ~
efjkee@[& Jeeues ye[s $e+efCeeeW kees ue#e kej mebJe=ef Deewj iegCeJeee kes GsMe mes
Deefleefje $e+Ce mebmJeerke=le kejves kes efueS en DeefYeeeve eueeee ieee~ Fme
DeefYeeeve kes Debleie&le 4,148 KeeleeW ceW kegue `108.15 kejes[ mebmJeerke=le
efkeS ieS~
efkemeeveeW kes meeLe mebyebOe
SmeyeerDeeF& keer Dehevee ieebJe eespevee : efJeeere Je<e& 2013-14 kes oewjeve
121 veS ieebJeeW kes meceie efJekeeme kes efueS GvnW `SmeyeerDeeF& keer Dehevee ieebJe
eespevee kes Debleie&le Debieerkeej efkeee ieee. FvnW efceueekej Debieerkeej efkeS ieS
kegue ieebJeeW keer mebKee 1,393 nes ieF& nw~
efkemeeve keueye : efkemeeve mecegoee kes meeLe efvejblej meg{ mebyebOe mLeeefhele
kejves kes efveefcee 145 veS efkemeeve keueye yeveeS ieS~ FvnW efceueekej
31.03.2014 kees efkemeeve keueyeeW keer kegue mebKee 10,670 nes ieF& nw~
efJekeeme mebJeOe&ke
yeermeer vesJeke& kes meeLe nye-Sb[-mheeske cee@[ue : yeQke ves otjmLe yeQeEkeiemegefJeOeeefJenerve #es$e ceW jn jns efkemeeveeW mes DeeJeosve heehle kejves Deewj GvnW
yeQeEkeie megefJeOeeSb heoeve kejves kes efueS 34,064 ieeceerCe ieenke mesJee kesveW
kes ceeOece mes 67,489 ieebJeeW kes meeLe mebyebOe mLeeefhele efkeee nw~
$e+Ce heJele&ke mee@HeJesej (SueDeesSme): $e+Ce heJele&ke mee@HeJesej kes
Devegheeesie mes meese\meie mes mebmJeerke=efle, heuesKeve, efveeb$eCe Deewj Gmekes yeeo
meeryeerSme ceW Keelee Keesueves leke mecemle ^weEkeie Deewj efjkee@e\[ie kes keee& ceW
meneelee efceueleer nw efpememes Ske ner keee& kees yeej-yeej kejves mes yeee peelee
nw~
Jeweefeke yeQeEkeie JeJemeee etefve (heeryeeryeeret)
osMeere JeJemeee
efJeMes<e DeefYeeeve
efkemeeveeW ceW peeiekelee efJekeefmele kejves Deewj yeQke kes ke=ef<e GlheeoeW kee keee&#es$e/
eYeeJe ye{eves kes efueS, efJeMes<e DeefYeeeve Meg efkeS ieS~
kesmeermeer DeefYeeeve : veJeerkejCe Deewj Jele&ceeve kesmeermeer KeeleeW kees mebMeesefOele
kesmeermeer mkeerce ceW Debleefjle kej kesmeermeer $e+CeeW ceW mebJe=ef kejves kes efveefcee~
efJeeere Je<e& 2013-14 ceW Fme DeefYeeeve kes Debleie&le `6,841 kejes[ kee
JeJemeee efkeee ieee~
mJeCe&Oeeje DeefYeeeve : ke=ef<e mJeCe& $e+Ce Deewj yen-GsMeere ke=ef<e mJeCe&
$e+CeeW kees ye{eves nsleg efleceener DeeOeej hej en DeefYeeeve hegve: eueeee ieee Deewj
efJeeere Je<e& 2013-14 ceW `4,342 kejes[ kee JeJemeee efkeee ieee~
^wkej $e+Ce cesuee : `veF& ^wkej $e+Ce eespevee kee emeej kejves nsleg
heeflemheOeea ^wkej ceekex hej heke[ cepeyetle kejves Deewj JeJemeee uesves kes
GsMe mes Fmes eueeee ieee leLee efJeeere Je<e& 2013-14 ceW ` 274 kejes[
kee JeJemeee efkeee ieee~
ke=ef<e hueme : (`3 ueeKe Deewj Fmemes DeefOeke kes) Jele&ceeve Des ^wke38
yeele [sefye kee[& kes meeLe
31.03.2014 kees osMeere peceejeefMeeeW ceW `1,17,100 kejes[ (16.87%)

leLee DeefieceeW ceW `6,702 kejes[ (7.43%) keer mebJe=ef ngF& nw~ keemee
peceejeefMeeeW ceW 15.51% keer mebJe=ef ngF& nw leLee 31.03.2014 kees keemee
Devegheele 46.95% jne nw~ Je<e& kes oewjeve, nceves Deheves yeele yeQke Glheeo kees
Directors Report
Exhibit 3: Business Performance of Agri

Advances (` in crores)
capture growth with quality. A total of 4,148 accounts,

aggregating to `108.15 crores, have been sanctioned
under the campaign.
Bonding with Farmers
108,116
116,081
86,708
Mar-12
Mar-13
Mar-14
Flow of Credit to Agriculture

As in the past, the Bank has surpassed Agri credit flow
target set by GOI during FY 2013-14.
Exhibit 4: Flow of Credit to Agriculture Trend
Year
Target
Disbursement
FY 2011-12
FY 2012-13
FY 2013-14
51,000
60,000
73,500
53,214
63,936
74,970
%
Achievement
104%
106%
102%
New Products Launched
S
BI Ka Apna Goan Scheme: During FY 2013-14, 121 new
villages were adopted under SBI Ka Apna Goan Scheme
for overall development, taking the total number of
villages adopted to 1,393.

Farmers Club: A total of 145 new Farmer Clubs were
formed for fostering continued relationship with the
farming community taking the total number of Farmer
Clubs to 10,670 as on 31st March, 2014.
Growth Enablers
Hub-and-Spoke Model with BC network: The Bank has
established linkage with 67,489 villages through 34,064
rural CSPs for scouting applications from customers
residing in remote unbanked areas and bringing them into
the banking fold.
Loan Origination Software (LOS): Loan Origination
Software applications support tracking and recording
all processes from sourcing to sanction, documentation,
control and subsequent account opening in CBS, resulting
in avoidance of repetitive work.
Personal Banking Business Unit (PBBU)
Domestic Business
To meet the emerging needs of the farmer in tune with

market dynamics, the Bank has rolled out new loan
products - Multi-Purpose Agri Gold Loan a hassle-free
and tailor-made product to tap the potential in Agri Gold
Loan business for all investment credit needs, such as
minor irrigation, horticulture and farm machinery, among
others.
Special Campaigns
To create awareness among farmers and to improve
coverage/penetration of the Banks Agri products, special
campaigns were launched.

KCC Campaign: To drive growth in KCC loan portfolio
through renewal and migration of existing KCC accounts
under the revised KCC scheme, a business of `6,841
crores was garnered under the campaign in FY 2013-14.

Swarnadhara Campaign: To promote Agri gold loans
and Multi-Purpose Agri Gold Loan, the campaign was
re-launched quarterly and mobilised a business of
`4,342 crores during FY 2013-14.

Tractor Loan Carnival: To promote New Tractor Loan
scheme, which was dovetailed to capture and regain
the competitive tractor market and garnered a business
of `274 crores in FY 2013-14.

Krishi Plus: To target the existing high-value agri
borrowers (limit of `3 lakhs and above) with good
track record for the sanction of an additional loan to
SBI Savings Account, offers Personal

Accident Insurance
Domestic Deposits have grown by `1,17,100 crores

(16.87%) and Advances by `6,702 crores (7.43%) as on 31st
March, 2014. CASA Deposit has grown by 15.51% and CASA
Ratio as on 31.03.2014 is 46.95%. During the year, we have
State Bank of India
39

meMee kejves Deewj Gmes DeefOeke heeflemheOeea yeveeves nsleg efvecveefueefKele keoce G"eS
nQ :
Dee@veueeFve Keelee Keesueves keer megefJeOee kees ye{eJee efoee ieee nw~
`10
ueeKe Deewj `20 ueeKe kes oes veS yeercee muewye DeejbYe kej Jeweefeke
ogIe&vee yeercee ceW Je=ef keer ieF&~
yeele yeQke KeeleeOeejkeeW kes efueS efeefkelmee yeercee DeejbYe efkeee ieee~
efveMeguke ceuerefmeer eske mebKee Deewmele efleceener Mes<e kes meeLe eEueke keer
ieF&~
Ghejese keoceeW mes veS ieenke heeves keer heefeee meg{ ngF& nw~
efJee kes efJeefYeVe YeeieeW ceW jnves Jeeues DeefveJeemeer YeejleereeW kes efueS Ske cenJehetCe&
DeJemej nw efpemekee Deeeespeve efJeosMe ceb$eeuee eje 7-9 peveJejer 2014 leke
efJe%eeve YeJeve, veF& efouueer ceW efkeee ieee~
DeefveJeemeer Yeejleere mesJeeDeeW ceW Deheveer DeieCeer eqmLeefle meg{ kejves kes efueS nceves
Jele&ceeve efJeeere Je<e& kes oewjeve heebe veF& DeefveJeemeer Yeejleere MeeKeeSb Keesueer nQ
efpevnW efceueekej DeefveJeemeer Yeejleere MeeKeeDeeW keer mebKee 74 nes ieF& nw~ Fve
efJeefMe MeeKeeDeeW ceW Glke= heefjJesMe Deewj DeefveJeemeer Yeejleere ieenkeeW kees mesJee
heoeve kejves kes efueS kegMeue meHe heomLe nw~ Fve MeeKeeDeeW kes DeueeJee meYeer
ceb[ueeW ceW ueieYeie 100 SveDeejDeeF& JeJemeee Jeeueer MeeKeeSb nQ efpeveceW heee&hle
cee$ee kes SveDeejDeeF& JeJemeee kes efueS mesJeeSb oer pee jner nQ~
keejheesjs SJeb mebmLeeiele ie"pees[
heoMe& 5: veS yeele yeQke

KeeleeW keer mebKee (ueeKe ceW)
yeQke ves Deye keejheesjs, j#ee, DeOe&mewefveke yeueeW, jsueJespe, kesvere mejkeej, jepe
mejkeejeW leLee hegefueme kece&eeefjeeW keer DeeJeMekeleevegmeej Gvekes efueS efJeMes<e mewuejer
hewkespe leweej efkeS nQ efpevemes Fve hej keseqvle ceekexeEie kejves keer megefJeOee nesleer nw~
421.00
286.60
Fme hewkespe mecetn kes Debleie&le mebyebeOf ele Deeeqmle SJeb oselee JeJemeee ceW meeJeefOe peceejeefMeeeW
ceW `36,970 kejes[ pecee ngS leLee DeeJeeme $e+Ce (`14,913 kejes[ ), Dee@es $e+Ce
(`3,135 kejes[ ) Deewj Skemehems e esef[ $e+Ce (`11,951 kejes[ ) meefnle kegue
`29,999 kejes[
kes efjsue $e+Ce heoeve efkeS ieS~ efJee Je<e& 2013-14 kes oewjeve
keejheesjs mewuejer hewkespe kes Debleie&le 466 veS ie"pees[ efkeS ieS~
heoMe& 6: keejheesjs SJeb mebmLeeiele ie"pees[
efJee Je<e& 12-13
efJee Je<e& 13-14
Deve GuuesKeveere GheueefyOeeeB

ye[s (heerefceej) yeQeEkeie ieenkeeW keer mebKee efJee Je<e& 2013-14 kes oewjeve
2,78,509 mes ye{kej 3,57,679 nes ieF& nw leLee Fme Keb[ ceW peceejeefMeeeW
ceW 27% keer mebJe=ef ope& keer ieF& nw~
Je<e& kes oewjeve eej efJeefMe SeSveDeeF& MeeKeeSb Deewj 45 veF& Jeweefeke
yeQeEkeie MeeKeeSb Keesueer ieF& nQ~
DeefveJeemeer Yeejleere mesJeeSb
efJee Je<e& 2013-14 kes oewjeve DeefveJeemeer Yeejleere peceejeefMeeeW ceW `32,518
kejes[ (42%) keer mebJe=ef ngF& nw Deewj 31.03.2014 kees en peceejeefMe
`109,958 kejes[ jner~ efJee Je<e& 2013-14 kes oewjeve DeefveJeemeer YeejleereeW
kees heoeve efkeS ieS DeefieceeW ceW `538 kejes[ (24%) keer mebJe=ef ope& keer
ieF& leLee 31.03.2014 kees Fme Keb[ ceW DeefieceeW kee mlej `2,751 kejes[
jne~ nceves DeejyeerDeeF& keer efJeMes<e mJewhe eEJe[es kes Debleie&le 04.10.2013 mes
25.11.2013 leke efJeosMeer kejWmeer pecee kes efueS Ske efJeMes<e SHemeerSveyeer
eespevee Yeer DeejbYe keer leLee Fme eespevee ceW nceves 3089 efceefueeve etSme [euej
keer jeefMe pecee keer~
Deheveer Jele&ceeve DeefOekeebMe mesJeeDeeW Deewj GlheeoeW kees Dee@veueeFve ewveueeW hej
GheueyOe kejJeeves kee nceeje ue#e jne nw~ Dele: nceves neue ner ceW DeefveJeemeer
Yeejleere ieenkeeW kes efueS Dee@veueeFve Keelee Keesueves keer megefJeOee DeejbYe keer nw~
Yeejleere ms yeQke `heJeemeer Yeejleere efoJeme kee hecegKe heeeespeke nw~ en efoJeme
40
efJeJejCe
31.03.2013 31.03.2014 efJee Je<e& 2013-14

ceW mebJe=ef
meceie
j#ee SJeb
DeOe&mewefveke
yeue mewuejer
hewkespe Keeles
22,27,930
23,79,925 1,51,995
6.82
Deve mewuejer
hewkespe Keeles
48,51,168
51,85,098 3,33,930
6.88
kegue mewuejer
hewkespe Keeles
70,79,098
75,65,023 4,85,925
6.86
keemee
(` kejes[ ceW)
21,262
24,735
3,473 16.33
Dee@es $e+Ce
ee$eer keej ceekex ceW vekeejelceke mebJe=ef kes yeeJepeto, efJeeere Je<e&
2013-14 ceW Dee@es $e+Ce hees&HeesefueeeW ceW 12.60% keer mebJe=ef ngF& nw~ yeQke
Deye keej keer `Dee@ve jes[ keercele kee efJeehees<eCe kej jne nw Deewj $e+Ce keer egkeewleer
kes efueS 7 Je<e& kee uebyee mecee os jne nw~ mecee-hetJe& $e+Ce egkeewleer kes efueS keesF&
hewveuer veneR ueer pee jner nw Deewj ve ner keesF& Deefiece F&SceDeeF&~ en $e+Ce heeflemheOeea
yeepe ojeW hej efoee pee jne nw~ Dee@veueeFve keej $e+Ce kes efueS veF& Dee@veueeFve keej
$e+Ce DeeJesove heCeeueer leweej kej Fmes hetjs osMe ceW DeejbYe efkeee ieee~
efMe#ee $e+Ce
iele Je<e& keer leguevee (efJeeere Je<e& 2013-14 kes oewjeve) ceW SmeyeerDeeF& efMe#ee
Directors Report
taken the following steps to strengthen our Savings Bank

product and to make it more competitive:
which was held at Vigyan Bhavan, New Delhi from 7th-9th

January, 2014.
Online Account opening facility has been popularised.

Personal Accident Insurance was enhanced by adding
two new insurance cover slabs of `10 lakhs and `20
lakhs.

Medical Insurance was introduced for Savings Bank
Account holders.
Number of free multicity cheques was linked to the
Average Quarterly Balance (AQB).
The above mentioned initiatives strengthened customer
acquisition.
To strengthen our pre-eminent position in the area of NRI

Services, we have opened five new NRI branches in India
during the current financial year, taking the number of
total NRI branches to 74. These dedicated branches have
an excellent ambience, along with a well-skilled team
of officials to serve NRI customers. Apart from these
branches, there are also about 100 NRI intensive branches
across all Circles servicing substantial volumes of NRI
business.
Exhibit 5: No. of New Savings Bank

Accounts (lakhs)
421.00
286.60
Corporate and Institutional Tie-Ups

The Bank now has customised Special Salary Packages for
employees of Corporates, Defence, Para Military, Railways,
Central Government, State Governments as well as Police,
which enable a focused marketing approach.
Related Assets and Liabilities business garnered from this
niche group is `36,970 crores in Time Deposits and `29,999
crores in retail loans comprising Home Loans (`14,913
crores), Auto loans (`3,135 crores), Xpress Credit Loans
(`11,951 crores). Four hundred and sixty six new tie-ups
were entered under the Corporate Salary Package during
FY 2013-14.
Exhibit 6: Corporate & Institutional Tie-Ups
FY2012-13
Particulars
31.03.2013 31.03.2014
FY2013-14
Other Highlights

The number of Premier Banking customers has
increased from 2,78,509 to 3,57,679 customers during
FY 2013-14. There is 27% growth in deposits in this
segment.
During the year, four exclusive HNI branches and 45 new
PBBs were opened.
NRI Services
During FY 2013-14, NRI Deposits have grown by `32,518
crores (42%) and reached a level of `109,958 crores as
on 31.03.2014. Advances to NRIs recorded a growth of
`538 crores (24%) during the FY 2013-14, the level
reached being `2,751 crores as on 31.03.2014. We had also
launched the special FCNB scheme to mobilise foreign
currency deposits under the RBIs special SWAP window
from 04.10.2013 to 25.11.2013 and garnered an amount of
USD 3089 million.
The Bank has been to make the most of our available
services and products through online channels. Therefore,
we recently launched the Online Account Opening facility
for NRI customers.
SBI was the Principal Sponsor of Pravasi Bharatiya Divas,
an annual flagship event for NRI Diaspora from all over the
world, organised by the Ministry of Overseas Indian Affairs,
Growth in
FY 2013-14
Absolute
Defence Salary
Package and
Para Military
Salary Package
accounts
22,27,930
23,79,925
1,51,995
6.82
Other Salary
Package
Accounts
48,51,168
51,85,098
3,33,930
6.88
Total No of
Salary Package
Accounts
70,79,098
75,65,023
4,85,925
6.86
21,262
24,735
3,473
16.33
CASA
(` in Crores)
Auto Loans
The Auto Loan portfolio has grown by 12.60% during FY
2013-14, despite negative growth in the passenger car
market. The Bank is currently offering car finance on On
Road Price of the car, with longest repayment period of
7 years, no pre-payment penalty, no advance EMI and
at competitive interest rates. A new online Car Loan
application system was launched and rolled out pan-India
to source Car Loans online.
Education Loans
SBI Education Loans has grown at 7.19% YoY (during FY
State Bank of India
41

$e+Ce ceW 7.19% keer mebJe=ef ngF&~ ceee& 2014 ceW SmeyeerDeeF& kee kegue
Skemeheespej `14,740 kejes[ nw~ HejJejer 2014 ceW 24.9% yeepeej DebMe kes
meeLe SmeyeerDeeF& meYeer Devegmetefele JeeefCeeqpeke yeQkeeW ceW efMe#ee $e+Ce ceW DeieCeer nw~
efJeeere Je<e& 2013-14 kes oewjeve Deheves DeeJeeme $e+Ce hees&HeesefueeeW kees DeefOeke
cenJe osves kes efueS yeQke ves yengle henueW keeR~ Fme mebyebOe ceW keer ieF& keg cenJehetCe&
henueW efvecveefueefKele nQ :
efMe#ee $e+Ce uesves Jeeues $e+efCeeeW keer Kee& pejleeW kees hetje
kejves kes efueS efJeMes<e he mes SmeyeerDeeF& kee[&dme efue. kes
meneesie mes `SmeyeerDeeF& mt[W hueme S[Jeebspe esef[ kee[&
leweej efkeee ieee~
efomebyej 2013 ceW ceefnuee $e+efCeeeW kes efueS eeefuele DeeJeeme

$e+Ce yeepe oj ceW 5 DeeOeej efyevogDeeW keer efjeeele kes meeLe
`SBI HER Iej' veeceke veee Glheeo DeejbYe efkeee ieee~
Fme eespevee kes heelf e ceekex ceW Deer heelf eefeee jner Deewj Deye henues
mes DeefOeke mebmJeerke=le efkeS peeves Jeeues DeeJeeme $e+CeeW ceW Fme Glheeo
kee DebMe 24% nw~
Jeweefeke $e+Ce
Jeweefeke yeQeEkeie Keb[ ceW otmejs mLeeve hej meyemes ye[s Jeweefeke $e+Ce hees&HeesefueeeW
ceW 31.03.2014 kees `48,432 kejes[ keer GOeejer nw~ Fme hees&Heesefueees ceW
Jeweefeke $e+Ce, heefleYetefle hej $e+Ce, mebheefe hej $e+Ce Deewj mJeCe& $e+Ce Meeefceue
nQ~ efJeeere Je<e& 2013-14 kes oewjeve FmeceW `2,244 kejes[ keer mebJe=ef ngF&
nw~ Jeweefeke $e+Ce hees&Heesefueees kes hecegKe Glheeo meeJeefOe peceejeefMeeeW hej $e+Ce
ceW `1,162 kejes[ keer mebJe=ef ope& keer ieF& nw~
mLeeJej mebheoe, efveJeeme SJeb DeeJeeme efJekeeme (DeejF&SeSb[Se[er)
efJeeere Je<e& 2013-14 ceW yeQke ves DeeJeeme $e+Ce ceW Deye leke keer meJee&efOeke
`20,849 kejes[ keer mebJe=ef ope& keer nw Deewj osMe kes meyemes ye[s DeeJeeme $e+Ce
heoelee keer eqmLeefle yeveeS jKeer nw~ DeeJeeme $e+Ce ceW meYeer Devegmetefele JeeefCeeqpeke
yeQkeeW kes yeere nceejs 25.94% ceekex Mesej ceW (31.03.2013 keer leguevee ceW)
8 DeeOeej efyevogDeeW kes megOeej kes meeLe (31.03.2014 kees) ceekex Mesej
26.02% nes ieee nw~
ieenkeeW keer megefJeOee Deewj meblegeq kes mlej ceW Je=ef kes efveefcee DeeJeeme $e+Ce mebyebOeer
heuesKeeW kes efve<heeove kes efueS hecegKe kesveW hej keg MeeKeeSb heeefOeke=le keer ieF& nQ~
Deueie heefjMe kes Debleie&le DeefOekelece Devegcele $e+CemLeieve DeJeefOe (ceesjee@efjece
heerefje[) ceW mebMeesOeve efkeee ieee nw Deewj meceeqvJele veiej SJeb ye=no heefjeepeveeDeeW
kes efueS 48 ceen keer uebyeer $e+CemLeieve DeJeefOe keer Devegceefle oer ieF& nw~
ueIeg SJeb ceOece Gece (SmeSceF&) JeJemeee FkeeF&
heoMe& 8: SmeSceF& JeJemeee mebJeOe&ve

(Deefece) (` kejes[ ceW)
1,76,950
1,79,773
31.03.2013
31.03.2014
veJeesvcesef<elee SJeb veS Glheeo : SmeSceF& ceW peesefKece kece kejves nsleg nceves
Glheeo leweej efkeS nQ, pewmes : SmeyeerDeeF& Deeeqmle mecee|Lele $e+Ce, SmeyeerDeeF&
Heueer HeeFveWme eespevee Deewj DeesJej[êHe eespevee kes meeLe heerDeesSme eEueke[ eeuet
Keelee~ es efJeeere Je<e& 2013-14 kes oewjeve DeejbYe efkeS ieS~ lJeefjle heefeee
kes efveefcee heejbefYeke mlej hej $e+efCeeeW keer pee@be kes efueS nce veS GlheeoeW SJeb
eespeveeDeeW ceW #es$e-efJeMes<e kes efueS mkeeseEjie cee@[ue kee meceeJesMe kej jns nQ~
kece yeepe ojeW hej ceefnueeDeeW kes efueS nesce ueesve
heoMe& 7: DeeJeeme $e+Ce efve<heeove (`kejes[ ceW)

efJeJejCe
mlej
JeeF&er[er mebJe=ef
JeeF&er[er mebJe=ef (%)
42
efJeeere Je<e&
2011-12
1,02,739
12,826
14.26%
efJeeere Je<e&
2012-13
1,19,889
16,728
16.30%
efJeeere Je<e&
2013-14
1,40,738
20,849
17.38%
efjuesMeveefMehe yeQeEkeie : eEmeieue eEJe[es mebkeuhevee kes Debleie&le yeQke

SmeSceF& GeefceeeW kees efjuesMeveefMehe yeQeEkeie keer megefJeOee heoeve kej jne
nw~ 31.03.2014 kees efjuesMeveefMehe cewvespej (ceOece Gece) keer kegue
mebKee 597 nw efpevnW osMe Yej ceW ceOece Gece etefveeW keer `1.00 kejes[
Deewj Fmemes DeefOeke jeefMe kes $e+CeeW keer osKejsKe kee keee& meeQhee ieee nw~
31.03.2014 keer eqmLeefle kes Devegmeej efjuesMeveefMehe yeQeEkeie ceW Deefiece
hees&Heesefueees `1,37,180 kejes[ nw~
efJeMes<eerke=le SmeSceF& MeeKeeSb : SmeSceF& GeefceeeW kees efJeMes<eerke=le mesJeeSb osves
kes efueS efpeve MeeKeeDeeW kee hecegKe JeJemeee SmeSceF& Deefiece nw Ssmeer 579
MeeKeeDeeW kees `SmeSceF& MeeKee kee veece efoee ieee nw~ Ssmee kejves kee GsMe
Directors Report
2013-14). SBI has a total exposure of `14,740 crores as on

March 2014. SBI is the market leader in Education Loans
with a market share of around 24.9% among ASCB as on
February 2014.
SBI Student Plus Advantage Credit Card, designed

specifically for Education Loan Borrowers, was
launched in collaboration with SBI Cards Ltd. to
provide them with an additional means of financing
their expenditure whenever needed.
Personal Loans
The Personal Loans Portfolio, which is the second largest
in the Personal Banking Segment with an outstanding of
`48,432 crores as on 31.03.2014, includes Personal Loans,
Loan against Securities, Loan against Properties and Gold
Loan. It has grown by `2,244 crores during FY 2013-14. Loan
against Time Deposits, which is one of the major products
in Personal Loans Portfolio, grew by `1,162 crores.
Real Estate, Habitat & Housing Development (ReH & HD)
During FY 2013-14, the Bank has recorded an all time high
growth of `20,849 crores in home loans and maintained its
position as the countrys largest home loan provider. The
market share amongst All Scheduled Commercial Banks
(ASCB) in home loans has improved by 8 bps from 25.94%
(as on 31.03.2013) to 26.02% (as on 31.03.2014).
During FY 2013-14, the Bank took several initiatives to

provide an additional thrust to its Home Loan portfolio.
Some of the important initiatives in this regard comprise
the following:
A new product named SBI HER Ghar offering a

concession of 5 bps on the prevailing Home Loan
interest rates was introduced for women borrowers in
December, 2013. The Scheme has been well accepted
in the market and now accounts for 24% of the
incremental sanction of home loans.
Select branches at major centres have been authorised for
execution of home loan documents to enhance the level of
customer convenience and satisfaction.
The maximum permissible moratorium period under
a different scenario has been revised and a higher
moratorium period of up to 48 months has been permitted
for integrated township and Mega projects.
Small & Medium Enterprise (SME) Business Unit
Exhibit 8: Business Performance in SME

(Advance) (` in crores)
1,76,950
1,79,773
As on
31.03.2013
As on
31.03.2014
Innovation and New Products: We have developed riskmitigated products for SMEs, such as SBI Asset Backed
Loan, SBI Fleet Finance Scheme and POS Linked Current
Account with Overdraft Scheme, which are launched in
FY 2013-14. We are incorporating sector-specific Scoring
Models in the new products and schemes to screen the
borrowers at an initial stage to facilitate faster processing.
SBI Pre-approved Home Loans to choose
the best home within your budget.
Exhibit 7: Performance in Home Loans
(` in crores)
Particulars
FY 2013-14
Levels
YTD Growth
YTD Growth (%)
FY 2011-12 FY 2012-13
1,02,739
1,19,889
1,40,738
12,826
16,728
20,849
14.26%
16.30%
17.38%
Relationship Banking: Under a single-window approach,

the Bank is offering Relationship Banking to SME
Entrepreneurs. The strength of Relationship Managers
(Medium Enterprises) was augmented to 597 as on
31.03.2014 and mapped to ME units with credit limits of
`1.00 crores and above across the country. The advances
portfolio under Relationship banking as on 31.03.2014 is
`1,37,180 crores.
Specialised SME Branches: To provide specialised services
to SME Entrepreneurs, 579 branches with a predominant
portfolio of SME advances are branded as SME Branches.
State Bank of India
43

Fve MeeKeeDeeW kees Ske veece mes efeeqle kejvee Deewj GvnW SmeSceF& $e+Ce meghego&ieer
kes Glke= kesv kes he ceW efJekeefmele kejvee nw~
met#ce Deewj ueIeg GeceeW kees $e+Ce heJeen (meerpeererSceSmeF&):
meerpeererSceSmeF& ieejber kes Debleie&le SceSmeF& #es$e kees yeQke `1 kejes[ keer jeefMe
leke kes mebheee|eke-cege $e+Ce os jne nw~
heoMe& 9: meerpeererSceSmeF& ceW efve<heeove (` kejes[ ceW)
efJeJejCe
yekeeee (kegue SmeSceF&
DeefieceeW kee %)
ieenkeeW keer mebKee
(ueeKe ceW)
31.03.2013 31.03.2014
mebJe=ef
kees
kees (Je=ef %)
7,263
9,740
2,477
(34.10%)
1.71
2.09
0.38
(22.22%)
$e+Ce heJele&ke mee@HeJesDej (SueDeesSme) : Deefiece hees&Heesefueees keer

mebmJeerke=efle-hetJe& heefeee hetjer kejves kes efueS SmeSceF& JeJemeee etefve nsleg
SueDeesSme keer keuhevee keer ieF& nw leeefke iegCeJeeehetCe& $e+Ce eoeeieer
Deewj Skemeceeve ceeveke megefveefele nes mekeW Deewj Deblele: Ske meg{
efjkee@[& SJeb metevee hegvehee&eqhle heCeeueer (efjêrJeue efmemce) leweej nes mekes~
SueDeesSme heCeeueer ye[er mebKee ceW DeeJesoveeW kes mebeeueve ceW meneeke nesleer nw,
Fmemes Ske ner keee& yeej-yeej veneR kejvee he[lee nw Deewj efjkee@[& SJeb Fmekeer
hegvehee&eqhle ceW megefJeOee nesleer nw~
31.03.2014 leke peerDeeF&ermeer, yesueehegj eje SueDeesSme kes Debleie&le SmeSceF&
JeJemeee etefve keer Ske eespevee, DeLee&le `25 ueeKe leke kes $e+CeeW kes efueS
SmeSceF& mcee& mkeesj `mee@He he ceW meYeer ceb[ueeW ceW DeejbYe keer ieF& nw~
heoMe& 10: Fueskeê@efveke [eruej HeeFveWme

mkeerce kee efve<heeove (` kejes[ ceW)
efJeJejCe
31.03.2013 31.03.2014
mebJe=ef
kees
kees
(Je=ef %)
mebmJeerke=le jeefMe
6,532
9,487 2,955 (45.24%)
yekeeee
4,785
7,533 2,748 (57.42%)
heoMe& 11: Fueskee^ e@ vf eke JeW[j HeeFveWme
mkeerce kee efve<heeove
(` kejes[ ceW)
efJeJejCe
31.03.2013 31.03.2014
mebJe=ef
kees
kees
(Je=ef %)
2,960
3,865 905 (30.57%)
yekeeee
1,164
1,742 578 (49.66%)
SmeSceF& Fbme ef[hee@efpe kee[&dme : 31 ceee& 2014 keer eqmLeefle kes Devegmeej
osMe ceW efJeefYeVe mLeeveeW hej 1,516 meer[erSce mebmLeeefhele keer pee egkeer nQ~ yeQke
ves SmeSceF& ieenkeeW kees 2,16,847 SmeSceF& Fbme ef[hee@efpe kee[& leLee
1,33,576 efyepevesme [sefye kee[& peejer efkeS nQ~
kewMe efheke-Dehe megeJf eOee : Deiemle 2011 ceW SmeSceF& ieenkeeW keer mebmLeeheveeDeeW ceW
peekej vekeoer pecee kejves mebyebOeer kewMe efheke-Dehe megeJf eOee DeejbYe keer~ Fme megeJf eOee kes Gheeesie
ceW efvecveevegmeej mebJe=e
f ngF& nw :
heoMe& 12: kewMe efheke-Dehe megefJeOee
Yeejer vekeoer mebenCe
efJeJejCe
31.03.2013 31.03.2014
kees
kees
megefJeOee kee
486
656
Gheeesie kejves
Jeeues ieenkeeW keer
mebKee
mebie=nerle vekeo
2,246.75
4,860.55
jeefMe
(` kejes[ ceW)
mebJe=ef
(Je=ef %)
170 (35%)
2,613.80
(116%)
SmeSceF& hee@Jej kejW DekeeGb : 31.03.3014 kees hee@Jej DekeeGbdme

keer mebKee 28,215 Leer, efpeveceW `3,032.44 kejes[ keer jeefMe pecee nw~
peyeefke 31.03.2013 kees 26,160 KeeleeW ceW `2,741 kejes[ keer jeefMe
pecee Leer~
SmeSceF& eenkeeW kes efueS Keeme hesMekeMe
mehueeF& esve efJeehees<eCe

Deheveer DeleeOegefveke heeweesefiekeer kee Gheeesie kejles ngS SmeyeerDeeF& keejheesjsdme kes
mehueeF& esve YeeieeroejeW kee efJeehees<eCe kej keejheesjs peiele kes meeLe Deheves mebyebOe
DeefOeke meg{ kejves hej yeue os jne nw~
yeQke ves F&-[erSHeSme kes Debleie&le Dee@es, Dee@eue, hee@Jej, Hee|ueeFpej, SHeScemeerpeer
Deewj skemeeFue pewmes efJeefYeVe 70 GeesieeW kes meeLe ie"pees[ efkeee nw~
44
DeveefHekem[ ef[hee@efpedme : veJebyej 2011 ceW DeejbYe keer ieF& DeveefHekem[

ef[hee@efpedme eespevee yengle ueeskeefhee jner Deewj Fmekes heefle ye[s SmeSceF& leLee
keejheesjs ieenkeeW ves Deheveer efe efoKeeF& nw~ 31.03.2014 kees Fme eespevee
kes Debleie&le peceejeefMeeeb ye{kej `42,159 kejes[ nes ieF& nQ~
mejkeejer JeJemeee
DeejyeerDeeF& kes SpeW kes he ceW Deheveer heeefOeke=le MeeKeeDeeW kes ceeOece mes mejkeej
Deewj efJeefYeVe jepe mejkeejeW keer Deesj mes yeQke efJeefYeVe uesveosve (Deve mebeeueveeW
meefnle heeeqhleeeb, Yegieleeve, heWMeve) mebeeefuele kejlee nw~ efJeeere Je<e& 2013-14
kes oewjeve mejkeejer Yegieleeve Deewj heeeqhleeeW kes uesveosve mebeeefuele kejves mebyebOeer
Directors Report
The objective is to identify these branches with a common

nomenclature and develop them as centres of excellence
for SME loan delivery.
Credit Flow to Micro and Small Enterprises (CGTMSE):
The Bank is extending collateral-free lending up to
`1 crores to MSE sector under guarantee of CGTMSE.
Exhibit 9: Performance in CGTMSE
(` in crores)
Particulars
As on
As on
Growth
31.03.2013 31.03.2014 (% Increase)
Outstandings (% to total
7,263
9,740
2,477
SME advances)
(34.10%)
No of customers
1.71
2.09
0.38
(in lakhs)
(22.22%)
Loan Origination Software (LOS) for SME: The LOS for

SME Business Unit has been conceived to capture the presanction process of advance portfolio, thereby ensuring
quality and uniform standards of credit dispensation and
finally ensuring a robust record and information retrieval
system. The LOS system helps in handling a large volume
of applications, eliminates repetitive work and improves
the record and retrieval system.
As on 31.01.2014 one of the schemes of the SME BU i.e.
SME Smart Score for loans up to `25 lakhs under LOS
was soft launched across all Circles by the GITC, Belapur.
Exhibit 10: Performance in Electronic

Dealer Finance Scheme
(` in crores)
Particulars
As on
31.03.2013
As on
31.03.2014
Limits
Sanctioned
6,532
9,487 2,955 (45.24%)
Outstandings
4,785
7,533 2,748 (57.42%)
Exhibit 11: Performance in Electronic

Vendor Finance Scheme
Particulars
Growth
(% Increase)
(` in crores)
As on
31.03.2013
As on
Growth
31.03.2014
(% Increase)
Limits
Sanctioned
2,960
3,865
905 (30.57%)
Outstandings
1,164
1,742
578 (49.66%)
SME Insta Deposit Cards: There are 1,516 CDMs installed

at various locations across the country, as on 31st
March, 2014. The Bank has issued 2,16,847 SME Insta
Deposit Cards and 1,33,576 Business Debit Cards to SME
customers.
Cash Pick up Facility: The cash pickup facility of collecting
cash at customers doorsteps was introduced for SME
customers in August 2011. The growth in usage of this
facility has been as under:
Exhibit 12: Performance in
Cash Pickup Facility
(` in crores)
Particulars
As on
31.03.2013
As on
31.03.2014
Growth
(% Increase)
No. of
customers
availing the
facility
486
656
170 (35%)
2,246.75
4,860.55
2,613.80
(116%)
Amount of cash
pick-up
SME Power Current Account: As on 31.03.2014, the number

of Power Accounts stands at 28,215, constituting a deposit
base of `3,032.44 crores, as against `2,741 crores in 26,160
accounts as on 31.03.2013.
SBI Dealer Financing Scheme
Supply Chain Finance

Leveraging its state-of-the-art technology, SBI is focusing
on further strengthening its relationship with the Corporate
World by financing their Supply Chain partners.
The Bank has tied up with 70 industry majors across all
industry verticals, such as Auto, Oil, steel, Power, fertilizer,
FMCG and Textile under e-DFS.
Unfixed Deposits: The popularity of Unfixed Deposits,

launched during November 2011, received good response
from a large section of SME and Corporate Client base. The
deposit under the scheme grew to a level of `42,159 crores
as on 31.03.2014.
Government Business
The Bank handles government transactions (receipts,
payments, pensions, among others) as an agent of
the RBI on behalf of the Government and various state
governments through its authorised branches. During FY
2013-14, the Bank was able to retain its position as the
State Bank of India
45

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46
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Directors Report
market leader in this business segment, with a market

share of around 58% in terms of handling government
payments and receipts.
with rigorous review of the account by senior management

sets the pace for the Relationship Management in CAG.
Corporate Accounts
Group
The Bank earned commission from Government

transactions of `16.59 billion and `17.80 billion during
FY 2013-14 and FY 2012-13, respectively.
The decline in government commission during FY 2013-14
by 6.70% over FY 2012-13, despite a growth of 10.92% in
Government turnover is due to:
Migration of Government Receipts on e-mode (which
earn `12/- per transaction as against `50/- for physical
transaction).
Higher rates of commission were applicable during Q1
FY 2012-13.
The Bank is facilitating the Government of Indias
e-governance initiatives by launching multiple e-products,
such as e-Auction, e-Freight, Rail Shakti, Fee collection for
Passport and various examinations, Imprest Cards, Central
Plan Scheme Monitoring System, SAAKSHAR Bharat,
among others . Many other e-products are expected to be
launched during FY 2014-15.
Marketing and Cross Selling
SBI is Corporate Distributor of SBI Life, SBI Cards, SBI Cap
Securities Ltd. and SBIMF, along with four other major
AMC tie-up partners, such as UTI MF, Tata MF, Franklin
Templeton MF & L&T MF, through our branches.
Corporate
Banking Group
Transaction
Banking Unit
Project Finance
& Leasing SBU
Exhibit 13: Business Performance of CAG

Facility
(` in crores)
FY 2012-13
FY 2013-14
Growth (YoY)
Fund Based
(O/s)
175,831
242,718
38%
Non Fund
Based (Vol)
409,477
466,598
14%
While the Fund Based outstandings of CAG constitutes 20%

of total credit portfolio of the Bank, CAG also handles about
61% of the domestic forex business of the Bank. During the
year, CAG handled several high value deals eg. Power Grid
Corporation, DVC, Tata Steel, Hindalco Industries, etc.
The Banks cross selling income has increased to `282

crores as on 31.03.2014 from with YTD growth of 14%, as
compared to `274 crores as on 31.03.2013. SBI Life life
insurance policy has covered 51% of the Banks home loan
borrowers and 50% of education loan borrowers during
FY 2013-14. A new Health Personal Accident Insurance
product, launched by State Bank General Insurance, sold
1.44 crores Policies and SBI General has issued 44,000
health insurance policies during the year. State Bank
Card & Payment Services Private Ltd. has issued a total
of 25,000 credit cards and we have opened 1,20,000 Demat
and Trading accounts through our subsidiary SBICAP
Security Ltd. during FY 2013-14.
B) Corporate Accounts Group (CAG)
CAG is the dedicated SBU for handling the large credit
portfolio of the Bank. The SBU has 7 Offices in 6 regional
centers viz. Mumbai, Delhi, Chennai, Kolkata, Hyderabad
and Ahmedabad headed by General Managers. The
business model of CAG is centered around the Relationship
Management concept and each client is mapped to a
Relationship Manager who spearheads a cross-functional
Client Service Team. The Relationship strategy is anchored
on delivering integrated and comprehensive solutions to
the clients, including structured products, within a strict
Turn-Around-Time. The principal objective of the strategy
is to make SBI the first choice of the top corporates thereby
increasing the wallet-share and improving the Return on
Capital Employed. A sustained Account Planning exercise
360 KTPA Aluminium Smelter Plant with 900

MW captive power of Hindalco Industries at
Singrauli, Madhya Pradesh
In addition to rupee loans, many clients of CAG borrow

significantly in foreign currency. During the year, substantial
business was generated not only from Oil PSUs, but also
from clients in the private sector.
Around 44% of CAGs exposure is to Infrastructure sector
of which 85% is to corporates with ratings of Investment
Grade and above, and the risk profile of sectoral movement
is well balanced.
State Bank of India
47

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48
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2013-14
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Directors Report
In the backdrop of the robust growth of CAG-Mumbai,

a second Office in BKC, Mumbai was opened during
September -13, and it is proposed to open another office
in Delhi shortly so as to ensure that the high standards of
asset quality and service delivery are maintained.
Transaction Banking Unit (TBU)
TBU, with special focus on Cash Management Products,
Trade Finance and Supply Chain (Dealer / Vendor) Finance,
which started working in full-fledged manner during the
year 2009-10, has expanded its activity during the last four
years.
e-VFS (Electronic Vendor Financing Scheme) & e-DFS

(Electronic Dealer Financing Scheme)
Leveraging our Banks state-of-the art technology, our
relationship with the Corporate World has been further
strengthened by financing their Supply Chain Partners
through the above two products which are fully automated,
secured and robust. They are designed to ensure efficient
management of working capital cycle, sustained growth
and profitablility of business partners. As on 31.03.2014,
95 industry Majors (IMs) with more than 900 vendors and
3,000 dealers across the country have been migrated to the
electronic facility under the e-VFS/e-DFS platform
Cash Management Product (CMP): The Bank provides Cash

Management Services SBI F.A.S.T.- (Funds Available
in Shortest Time) to Corporate customers through 1450
branches at 757 centers spread over the country by
means of a technology driven platform. The Banks
entire network of over 15,500 branches is also offered to
Large Corporates, Non-Banking Finance Companies and
Insurance Companies for their Cash Management needs
through certain Premium Products such as Powerjyoti
Pre-upload. The whole spectrum of Cash Management
services encompassing Liquidity Management, Cheque
and Cash collections, Doorstep Banking for Cash and
Cheque pickup, collections for Public Issues (IPO/Bonds),
e-Collections, Post dated Cheques management, Mandate
based debits and Payment services comprising Dividend
Warrants, Multi City Cheques, Inter Office Instruments and
e-payment are offered.
Financial Institutions Business Unit (FIBU): FIBU, a

dedicated vertical created for capturing potential business
opportunities from financial institutions viz. Banks, Mutual
Funds, Insurance Cos., Brokerage firms and NBFCs.
2012-13
2013-14
Project Cost
1,66,299
1,23,601
CMP Centre is the Sole Refund Banker for Central Board

for Direct Taxes (CBDT). CMP Centre has brought about
integration of payment Systems of Controller General of
Defence Accounts, Civil Ministries under UMEA and some
State Governments with the Core Banking Infrastructure
of the Bank by providing Centralized e-Payment Solution
enabling the Government Departments to achieve their
objectives under National e-Governance Project (NeGP).
Project Debt
88,033
84,667
Sanctioned Amt.
24,119
16,408
Syndication Amt
33,454
13,438
Trade Finance: As on 31.03.2014, LC/BG business and

income under CAG recorded a YoY growth of 14% and 30%
respectively despite the general economic slowdown,
a result delivered on the back of the superior services
provided.
e-Trade SBI
SBI has established an excellent technology and operation
infrastructure for its Trade Finance business. e-Trade SBI,
a web-based portal, which was launched by our Bank in
March 2011, has been undergoing constant improvement
to enhance customer comfort and provide the means to
customers to access trade finance services with speed and
efficiency by enabling them to lodge Letters of Credit, Bank
Guarantees and Bills Collection/negotiation requirements
online from any corner of the world. As on 31.03.2014,
1748 Corporates are registered under e-Trade SBI and
more than 15000 transactions per month are taking place
through e-Trade platform.
Capital Market Branch (CMB), Mumbai under FIBU, a

specialised branch catering to Capital Market business
and Brokers was given the award of being one of the Top
Performers in BSE in Primary Market segment by Bombay
Stock Exchange for the third consecutive year. CMB has
also acted as Bankers to Issue/Refund Banker and
mobilized over `18,000 crores in FY 2014.
Project Finance & Leasing SBU (PFSBU)
Exhibit 14: Business Performance
(` in crores)
PFSBU deals with the approval and arrangement of funds for

large projects in infrastructure sectors like power, telecom,
roads, ports, airports, as also other non-infrastructure
projects in sectors like metals, cements, oil & gas, among
others, with certain threshold on minimum project cost.
PFSBU also provides support to other verticals for vetting
their large ticket term loan proposals. In order to strengthen
the policy/ regulatory framework for financing infrastructure,
inputs are also provided to various ministries of Govt. of
India, Planning Commission, RBI etc. in respect of lenders
views on new policies, Model Concession Agreements,
issues being faced in infrastructure financing, etc.
Business Performance of PFSBU: As on 31.03.2014, the
portfolio of infrastructure projects under implementation
and control with PFSBU involves Power projects with
aggregate capacity of 49,335 MW; Telecom Projects
serving 250 million subscribers; Road projects covering
5,565 kms; new Ports to handle 45 MTPA multi- purpose
cargo and 1.2 million TeU of container capacity; Metro
Project in Hyderabad besides a host of projects in steel,
cement, Urban Infra, etc. During the year, a total (FB+NFB)
of `9,691 crores (`12,884 crores in FY13) were disbursed to
these projects.
State Bank of India
49

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50
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107
110
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Directors Report
From the perspective of environment sustainability, the

Bank has also been laying emphasis on the renewable
sector in power generation and loans aggregating `1,253
Crores (FB Limit) have been sanctioned to 10 projects in
wind/solar sectors with total capacity of 624 MW.
Exhibit 15: Significant deals during FY 2013-14
Projects
Details
Aircel Limited (Including

Aircel Cellular Ltd, Dishnet
Wireless Ltd. and Aircel
Smart Money Ltd.)
To provide telephony services

in 2G, 3G and Broadband
services across country.
Petronet LNG Ltd Phase III

Dahej (Promoted by ONGC,
BPCL, GAIL and IOCL)
Expansion of 5 MMTPA from

existing 10 MMTPA facilities.
JSW Steel Ltd
Expansion of 1.5 MTPA

integrated steel plant from
existing 3 MTPA ISP at Dolvi,
Maharashtra.
Tata Teleservices
To provide telephony services

in 2G, 3G and data services
on both GSM and CDMA
technology across country.
Orient Cements
Greenfield 3 MTPA cement

project (Promoter CK
Birla group) at Gulbarga,
Karnataka

The Banks Mid Corporate Group (MCG) operates through
its 14 regional offices across Ahmedabad, Bangalore,
Chandigarh, Chennai (2), Hyderabad, Indore, Kolkata
(2), Mumbai (2), New Delhi (2) and Pune, and has 62
branches as on 31st March, 2014.
Exhibit 16:
MCG Loan Portfolio (` in crores)
2,07,377
2,28,384
order to fully tap the business potential at these centres.

This increases the number of Mid Corporate branches from
60 to 62.
The Group continues to assist our customers in India to
expand their activities and provides them support for
acquiring assets/companies overseas, including by way
of loans to overseas subsidiaries/JVs (backed by Letters
of Comfort or Stand-by Letters of Credit). Over the years,
the Group has helped many such acquisitions by Indian
companies in USA, Europe, Australia and Africa, among
others.
The Banks international banking network spans across
190 offices in 36 countries.
Exhibit 17: Business performance
of Foreign Offices
(In USD Million)
31.03.2013 31.03.2014
YoY
YoY
Growth Increase
in (%)
Net Assets
42,146.10
45,192.98
3,046.87
7.23
Net Customer
Credit
31,148.54
35,772.57
4,624.04
14.85
Deposits
13,374.41
14,758.33
1,383.93
10.35
660.35
676.41
16.05
2.43
Operating profit
Overseas expansion
The number of foreign offices increased from 186 as on
31st March, 2013 to 190 as on 31st March, 2014 spread
across 36 countries. The offices include 52 branches, 8
Representative Offices, 110 offices of the 7 foreign banking
subsidiaries and 20 other offices. During FY 2013-14, we
have forayed into two new countries in Botswana by
establishing a subsidiary and in South Korea by opening a
representative office.
Exhibit 18: Break-up of foreign offices
(No.)
FY
New offices
FY
2012-13 opened during 2013-14
the year
2012-13
2013-14
Branches /Sales Office /

Other Offices*
68
1
(1 closed)*
68
Subsidiaries
(Figures included in offices)
(6)
(1)
(7)
107
110
Representative Offices
Associates /Managed
exchange Cos/Investments
186
190
Offices
MCG customers in Eastern India now have easier access to

senior officials. This has also resulted in improved credit
delivery, with a greater thrust on attracting good quality
new business.
Two new MCG branches were opened during FY 2013-14 at
Ludhiana (the second branch of the city) and Vijayawada, in
Total
* Maamigili sub-office in Maldives was upgraded to a Branch

and Jackson Heights branch in the USA was closed.
State Bank of India
51
Yeejleere ms yeQke - Debleje&êre yeQefkebie mecetn

STATE BANK OF INDIA - INTERNATIONAL BANKING GROUP
190
keeee&ueeeW kee Debleje&êre yeQefkebie vesJeke& -
36
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International Banking network of 190 Offices in 36 Countries
22
Gej Decejerkee
MeeKeeSB/Deve keeee&uee
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Deveg<ebefieeeB
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eefleefveefOe keeee&uee
JeeefMebive
North America
Branches/Other offices
Bahamas (1)
USA (3)
Subsidiaries
California (10)
Canada (7)
Rep Office
Washington
etjeshe
yesefupeece (1)
eebme (1)
pece&veer (2)
etkes (11)
Deveg<ebefieeeB
me (1)
Fueer
keea
Europe
Belgium (1)
France (1)
Germany (2)
UK (11)
Subsidiaries
Russia (1)
Rep Office
Italy
Turkey
52
Deeerkee
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Africa
South
Africa(8)
Subsidiaries/Investment
Mauritius (15) Nigeria(1)
Botswana (1)
Rep Office
Angola
Egypt
Directors Report
hetJe& Deewj oef#eCe SefMeee

yeebiueeosMe (8)
eerve (2)
nebiekeebie (2)
peeheeve (2)
ceeueoerJe (3)
eeruebkee (6)
efmebieehegj (7)
Deveg<ebefieeeB/meneesieer
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Bangladesh (8)
China (2)
Hong Kong (2)
Japan (2)
Maldives (3)
Sri Lanka (6)
Singapore (7)
Subsidiaries/Associates
Indonesia (14)
Nepal (62)
Bhutan (1)
Rep Office
Philippines
South Korea
efheueerefhebme
oef#eCe keesefjee
109
18
27
East and South Asia
Dee@m^sefueee
13
Dee@m^sefueee (1)
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Australia (1)
ceOe SefMeee
yenjerve (4)
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Deesceeve (1)
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Fjeve
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Bahrain (4)
Israel (1)
Oman (1)
Qatar (1)
Saudi Arabia (1)
UAE (2)
Rep Office
Iran
Managed Exchange Cos
Oman
Qatar
State Bank of India
53
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54
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f kes meeLe `86,817 kejes[
ngF& nw~ efceef[ue F&mve& osMeeW ceW 30 SkemeeWpe kebheefveeeW Deewj n yeQkeeW kes meeLe nceejs yeQke
kes ceeOece mes Oeve-he<s eCe mebyebOeer leeuecesue mes DeeJeke Oeve-he<s eCe ceW heee&hle Je=e
f ngF& nw~
osMeere heefjeeueve
ceeX yeQeEkeie
peeheeve kees es[ kej SefMeee heMeeble ceW yeQke ves meecetenf ke $e+CeeW kes efueS cewve[s[ ueer[
DejWpej Sb[ yegke jvej kes he ceW efomebyej 2013 kees meceehle kewueW[j Je<e& ceW Deheveer DeieCeer
eqmLeefle kees ueieeleej Dee"JeW Je<e& Yeer yeveeS jKee Deewj ener eqmLeefle peveJejer-ceee& 2014 keer
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SeheermeerSue, DeesDeeF&Sue, DeesSvepeermeer efJeosMe, DeejF&meer, DeesSvepeermeer cebieueesj
hesêskewefcekeue efue., efjueeebme Fb[mêrpe, Se[erSHemeer efue. DeeF&[erSHemeer efue. Deewj
eme yeQke kes efueS kegue 11.926 efyeefueeve etSme [e@uej kes 18 $e+Ce-meewoeW keer
JeJemLee keer~
heoMe& 19: meecetefnke $e+Ce meewos
$e+Ce-meewoeW keer
jeefMe
mebKee (efyeefueeve etSme [e@uej ceW)
efJeeere Je<e& 2012-13
17
6.292
efJeeere Je<e& 2013-14
18
11.926
DeejyeerDeeF& eje ceF& 2013 ceW jshees oj ceW 25 DeeOeej efyevogDeeW keer keceer kej Gmes
7.25% kejves kes meeLe efJeeere Je<e& 2013-14 kee DeejbYe DeeMeeJeeefolee kes meeLe ngDee~
ome Je<eeae yeWeceeke& Deee Deheuw e 2013 ceW 8.01% mes Iekej ceF& 2013 ceW 7.09%
nes ieF&~ leLeeefhe, Yeejleere efJeeere ceekex ceW eqmLeefleeeb leye Kejeye ngF peye Hes[jue
efj]peJe& efmemce ves keJeebefsefJe F&eEpeie ee kees kece kejves keer Deheveer Fe keer
Iees<eCee keer efpememes hees kes cetue ceW lespeer mes kecepeesjer DeeF&~
Directors Report
Treasury Management
The Banks foreign offices maintained comfortable
liquidity position during the fiscal, despite volatile market
conditions. In April 2013, we successfully priced a USD 1
billion Bond issue, which is a 144A/Regulation S offering
and will mature in April 2018.
During FY 2013-14, GLS (on behalf of domestic branches)

handled 75,177 export bills and 58,248 foreign currency
cheque collections aggregating USD 13.20 billion. In
addition, it handled 78,49,396 online inward remittance
transactions amounting to USD 6.10 billion received
globally.
In September 2013, SBI undertook a Bond Buy Back

programme under which Bank bought back USD 147
million worth of April 2018 bonds.
During FY 2013-14, the Bank launched a new online

instant remittance product Sri Lanka to India SBI Flash
for remittances from Sri Lanka to India. GLS has also
developed a platform for cross border remittances from
Gulf to Bangladesh/ Nepal/ Sri Lanka.
Our foreign offices introduced a leverage product for NRIs

in November 2013 to increase Foreign Currency NonResident Bank (FCNRB) deposits under the Special Swap
window scheme of RBI. An amount of USD 2.518 billion was
disbursed to NRIs at Foreign Offices under this scheme.
Remittance
Inward remittances grew from `69,812 crores in FY 201213 to `86,817 crores in FY 2013-14 (24%). Tie-ups with 30
exchange companies and six banks in the Middle-East
countries for routing remittances through our Bank have
substantially contributed to increased inward remittances.
Domestic Operations
Merchant Banking
The Bank retained its premier position as Mandated Lead
Arranger and Book Runner for syndicated loans in Asia
Pacific (ex-Japan) for the eighth consecutive calendar year
ending December 2013 and sustained its lead position in
January-March 2014 period too.
During 2013-14, we acted as the Mandated Lead Arranger
in 18 deals aggregating USD 11.926 billion for several
leading Indian corporates like Tata Steel Canada Capital
Ltd., IOCL, HPCL, OIL, ONGC Videsh, REC, ONGC Mangalore
Petrochemical Ltd., Reliance Industries, HDFC Ltd., IDFC
Ltd. and Yes Bank.
E) Global Markets Operations

Global Markets Group performs the treasury functions
of the Bank, ensuring safety, liquidity and yield, besides
maintaining statutory reserve requirements. The corpus
under management of Global Markets increased by around
20% Y-o-Y to `4,70,000 crores. Further, Global Markets
Group provides foreign exchange services and hedging
instruments for risk management to customers. It also
offers portfolio management services to many retirement
funds.
Exhibit 20:
10-Year Gsec Yield (%)
9.5
9
Global Link Services (GLS)

Global Link Services (GLS), a specialised outfit, caters to
centralised processing of Export Bills collection, Cheque
collection and online inward remittance transactions.
Mar-14
Feb-14
Jan-14
Dec-13
Nov-13
Oct-13
Sep-13
7.5
Aug-13
The Bank earned a fee income of USD 79.70 million from

foreign currency term loans concluded during FY 2013-14
through syndication/ bilateral deals.
Jul-13
Apart from this, we extended 23 foreign currency facilities

aggregating USD 4.611 billion to Indian corporates on a
bilateral basis. We also acquired 5 loans amounting to USD
120.00 million through the secondary market.
8.5
Jun-13
17
18
Amount
(in USD bn)
6.292
11.926
May-13
No. of Deals
Apr-13
Exhibit 19: Syndicated Loan Deals
FY 2012-13
FY 2013-14
Correspondent relations
The Bank maintains correspondent banking arrangement
with 385 reputed International Banks across 113 countries
in order to extend seamless services to varied clients.
Along with the correspondent banks, we also have more
than 1,725 Relationship Management Application (RMA)
arrangements with Society for Worldwide Interbank
Financial Telecommunication (SWIFT), facilitating speedier
flow of financial messages.
The FY 2013-14 started on a positive note with RBI cutting

the repo rate by 25 bps to 7.25% in May 2013. The 10 year
benchmark yield fell from 8.01% in April 2013 to 7.09%
in May 2013. However, conditions deteriorated for Indian
financial markets after Federal Reserves announcement
of its intention to taper QE purchases which led to a sharp
depreciation of the rupee.
State Bank of India
55

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peejer kejves ceW DeieCeer nw~
6500
6000
5500
Mar-14
ceee&
-14
Feb-14
hejJejer
-14
Jan-14
peveJejer
-14
efomebDec-13
yej-13
veJebNov-13
yej-13
DekeletOct-13
yej-13
efmelebSep-13
yej-13
Aug-13
Deiemle-13
Jul-13
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petJun-13
ve-13
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ue-13
5000
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iueesyeue ceekexdme eje yeQke kes ieenkeeW kees meYeer kejWefmeeeW kes efJeosMeer cege
meceeOeeve hemlegle efkeS peeles nQ Deewj Dee@heMevme, mJewhme, HeejJe&[& Deewj yegefueeve
mesJeeDeeW kes ceeOece mes peesefKeceeW keer nseEpeie kej Gvekes kejWmeer heJeen kee heyebOeve
efkeee peelee nw~ Deheves ieenkeeW kees yesnlej mesJeeSb osves kes Deheves efvejblej heeemeeW ceW
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56
efvejblej Glke= efve<heeove kes efueS SefMeeeceveer kes Jeee|<eke heesue

ceW SefMeeeceveer keer 25JeeR peevleer kes DeJemej hej Gvekes `heesue
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cege yeQke keer esCeer ceW egvee ieee~
I.2.
7000
4500
yeere efveyee&Oe he mes kejWmeer heJeen keer heefeee nsleg yeQke efJeemlejere heeweesefiekeer
huewHee@ce& kees meg{ kejlee jne nw~
kees<e efJeheCeve FkeeFeeb ieenkeeW kes meeLe efceuekej GvnW ceekex kes yeejs ceW
Fvhegdme osleer nQ Deewj Gvekeer DeeJeMekeleevegmeej GvnW Gheege GlheeoeW
kee megPeeJe osleer nQ Deewj Fme hekeej Jewefeke ceekex mecetn kees meg{
kejleer nQ~ yeQke ves efJeosMeer cege, nseEpeie, mJeCe& Deewj mJeeefcelJe ^seE[ie ceW
Deheves ieenkeeW kes vekeoer heJeen kees keJejspe heoeve kej osMeere ceekex ceW
`1,470 kejes[ mes DeefOeke keer Devebeflece Deee Dee|pele keer nw~
iueesyeue ceekexdme yeQke SHemeerSveDeej(yeer) DeeOeejYetle efveefOe kee Yeer heyebOe kejleer
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mesJeeSb GheueyOe kejJeekej meJeexece heefleueeYe os jne nw~ `2,79,000 kejes[
mes DeefOeke heyebOeveeOeerve DeeeqmleeeW Jeeues hees&Heesefueees heyebOeve mesJee DevegYeeie ves
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efoS nQ~ F&heerSHeDees kes efueS yeQke kees efJeiele leerve Je<eeX kes oewjeve meJeexece Heb[
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mesue leLee `F&-keeceme& hej Kee& keer ieF& jeefMe kes uesveosve `22,407 kejes[
mes DeefOeke nQ~ nceves Deiemle-efmelebyej 2013 ceW `3 mJeeFhe DeefYeeeve, Deewj
Deetyej-veJebyej 2013 ceW SmeyeerDeeF& kee[& (Deveg<ebieer) kes meneesie mes `Mee@he efyeie
Sb[ iesve efyeie pewmeer keg ye[er hesMekeMe keerb~
heerhes[ kee[&
Deheves ieenkeeW keer Yegieleeve mebyebOeer efJeefYeVe DeeJeMekeleeDeeW kees hetje kejves kes efueS
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efJeosMe ee$ee kee[& : efehe DeeOeeefjle F&SceJeer Devegheeefuele efJeosMe ee$ee kee[&
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Dee@m^sefueeve [e@uej, peeheeveer esve, meeGoer efjeeue SJeb eEmeieehegj [e@uej ceW
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kejves nsleg ms yeQke efJeosMe ee$ee kee[& kee keejheesjs efJekeuhe Yeer DeejbYe efkeee
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Directors Report
The Reserve Bank of India (RBI) announced unprecedented

measures like capping Repo borrowing to 0.5% of NDTL
and increasing MSF rate by 200 bps to 10.25% which led
to a sudden surge in bond yields to 9.48%. Conditions
improved from October 2013 onwards with RBI gradually
reversing many of the tightening measures and injecting
liquidity into the financial system through term repos. As
RBI remained focused on inflation control, benchmark
yields closed the year at elevated levels.
During FY 2013-14, the Bank made record profit of `1,846
crores from sale of investments as against `180 crores in
FY 2012-13. Moreover, in the area of cash management,
we have consistently outperformed peer banks in CRR
maintenance by about 270 basis points, resulting in interest
cost savings of over `100 crores.
Equity markets witnessed a rally from September on
improvement in macroeconomic parameters like stable
exchange rate and current account deficit buoying FII
inflows. During FY 2013-14, the Banks active equity
portfolio (excluding Non Performing Investments) yielded a
cash flow return of 22.73% against a Nifty return of 17.12%.
If we reckon the dividend income, the return improves
further to 25.56%. During the year, the Bank participated
in select Equity MFs, IPOs, Offers for Sale and FPOs.
Exhibit 21:
Nifty Performance Trend
The Bank was ranked the Best Local FX Bank in India

in Asiamoneys 25th anniversary Poll of Polls for its
consistently stellar performances in Asiamoneys
annual polls.
I.2
7000
New Businesses
A dedicated department develops and launches initiatives

in emerging business areas, including
tech-based
products. Some key initiatives are:
6500
Debit Card
State Bank Group (SBG) continues to lead Debit Card
issuance in the country with over 150 million Debit Cards
as on 31st March, 2014 and over 40% market share.
6000
5500
Mar-14
Feb-14
Jan-14
Dec-13
Nov-13
Oct-13
Sep-13
Aug-13
Jul-13
Jun-13
May-13
Apr-13
5000
4500
between its customers through branches and the dealing

room.
The treasury marketing outfits complement this by
engaging with customers to provide them with inputs
about markets and suggesting products to suit their
requirements. The Bank earned an income of over
`1,470 crores (from domestic operations) by covering the
customer flows in foreign exchange, hedging, gold, and
proprietary trading.
Global Markets also manages FCNR(B) corpus of the Bank
and provides funds for Export Finance in Foreign Currency
and FCNR(B) loans in foreign currencies for the customers
in India.
The Bank provides portfolio management services to
an array of retirement funds in the country consistently
giving superlative returns. The Portfolio Management
Services section, with an AUM of over `2,79,000 crores
has consistently outperformed private sector peers in
generating returns for the Employees Provident Fund
Organisation (EPFO) funds. For the last three years, your
Bank has been consistently adjudged as the best fund
manager for EPFO.
The Bank continued to explore opportunities in the area

of private equity and venture capital fund investments.
During FY 2013-14, investments of `345 crores were made
in different venture capital and private equity funds.
Global Markets provides foreign exchange solutions to the
customers in all currencies for managing their currency
flows and hedging risks through options, swaps, forwards
and bullion services. As part of its continuous endeavour
to provide enhanced services to its customers, the Bank
has also introduced digital signatures for its corporate
customers. The Bank also leverages a world class
technology platform to seamlessly process currency flows
Spending by debit cardholders of the SBG across Point

of Sale and e-Commerce transactions crossed `22,407
crores in FY 2013-14. We have introduced some significant
offers like the 3-Swipe Campaign during AugustSeptember, 2013 and Shop Big and Gain Big campaign
in collaboration with SBI Card (subsidiary), in OctoberNovember, 2013.
Prepaid Card
The Banks product range includes the following Prepaid
Cards to cater to various payment needs of its customers:
F
oreign Travel Card: The Foreign Travel Card, now
a chip based EMV compliant Card, is available in 8
currencies, US Dollar (USD), Great Britain Pound (GBP),
Euro, Canadian Dollar (CAD), Australian Dollar (AUD),
Japanese Yen (JPY), Saudi Riyal (SAR) and Singapore
Dollar (SGD), providing safety, security and convenience
to overseas travellers. We have also introduced
corporate variants of State Bank Foreign Travel Card
(SBFTC) to cater to the needs of corporate employees
travelling overseas. Sales stood at USD 83.34 million in
FY 2013-14.
State Bank of India
57

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ieenkeeW kees megefJeOee heoeve kejves Deewj heefle uesveosve ueeiele leLee mecee keer yeele
kes efueS yeQke ves meYeer (14,981) efjsue MeeKeeDeeW ceW peermeermeer megefJeOee DeejbYe
keer nw~ Fve keeGbjeW hej heefleefove 360,000 mes DeefOeke uesveosve nes jns nQ~
mesuHe mee|Jeme efkeee@mke
31 ceee& 2014 kees yeQke kes mesuHe mee|Jeme efkeee@mke keer mebKee 1,352 Leer
efpeve hej nj jespe 55,000 uesveosve nes jns nQ~
ieerve jsefce kee[& (peerDeejmeer)
Deheveer MeeKeeDeeW ceW cegKele: ye[er mebKee ceW vekeoer pecee kejves mebyebOeer vee@ve-nesce
uesveosve kes keee& kes efueS yeQke ves 2 peveJejer 2012 kees peerDeejmeer, Oevehes<eCe
58
kee[& DeejbYe efkeee~ kee[&Oeejke Fme kee[& kees peermeermeer DeLeJee vekeoer pecee
ceMeerve (meer[erSce) hej mJeeFhe kej mebyebefOele heevesJeeues kees Oeve hesef<ele kej mekeles
nQ efpevekee Keelee eceebke kee[& ceW GequueefKele nes~ uesveosve hetje nesles ner Oeve Yespeves
Jeeues Deewj heeves Jeeues, oesveeW kees SmeSceSme mes hegeq keer peeleer nw~ 31 ceee&
2014 keer eqmLeefle kes Devegmeej 48,00,000 mes DeefOeke kee[& peejer efkeS pee
egkes nQ efpevekes ceeOece mes vekeoer pecee kes 1,81,00,000 uesveosve mebheVe ngS~
ms yeQke Sieeriesj mesJee (SBIePay)
yeQke ves `SBIePay, Yegieleeve Sieeriesj mesJee DeejbYe keer nw pees meYeer hekeej kes
F&-kee@ceme& YegieleeveeW kes efueS ceeXeW, ieenkeeW Deewj efJeefYeVe efJeeere mebmLeeveeW kes
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keer~ Fme veF& mesJee mes nceejs ieenkeeW kees Dee@veueeFve Yegieleeve megefJeOeeSb GheueyOe
kejJeeves kee otjieeceer eYeeJe nesiee~
I.3 Devepe&ke Deeeqmle heyebOeve
efJeeere Je<e& 2013-14 ceW meceeq Deee|Leke heefjJesMe ceW ceboer kes keejCe $e+CeYegieleeve ceW JeJeOeeve Deeee efpememes Yeejleere yeQkeeW keer DeeeqmleeeW keer iegCeJeee ceW
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43 SmeSDeejyeer nQ~ Jele&ceeve ceW yeQke keer Devepe&ke DeeeqmleeeW Deewj Jemetueer Keeles
kes Debleie&le $e+CeeW (SetmeerS) kee eceMe: 23.79% Deewj 54.33% Yeeie
SmeSScepeer kes heeme nw~ SmeSScepeer kes Jemetueer heeemeeW ceW nceejer mecetes osMe keer
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mes mebheke& kejves kes efueS meYeer ceb[ueeW ceW SkeeGb ^weEkeie SJeb cee@veereEjie kesv
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nw efpeveceW mes keg kee efJeJejCe ene@b efoee pee jne nw :
keejheesjs $e+Ce hegvemejevee JeJemLee DeLeJee efhe#eere JeJemLee mes ceeveke
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mejHesmeer ceeOece mes DeeeqmleeeW keer veerueeceer kes eje Jemetueer~
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$e+efCeeeW mes SkecegMle mecePeewles kejvee~
Directors Report
e
Z- Pay Card: The eZ- Pay Cards are aligned with
most of the social schemes of the State and Central
Governments in addition to salary payments by corporate
entities, thus benefitting millions of households. Sales
stood at `829.19 crores in FY 2013-14.

Gift Card: Gift Cards are a preferred option for
consumers to gift the Freedom of Choice to their loved
ones. Customers can purchase Gift Cards online. Sales
stood at `128.73 crores in FY 2013-14.
State Bank Achiever Card: Rolled out in November 2013.
This is a re-loadable Corporate incentive Card with a
validity of 10-years for disbursement of incentives/
awards.
Smart Payout Card: We launched the Smart Payout Card,
a reloadable Card, on 27th April, 2013, for blue collar
workers and contract labourers, among others. This
Card can also be issued as an Add-on Card to our savings
Bank account holders. Sales stood at `15.19 crores in
FY 2013-14.
Merchant Acquiring Business (MAB)
The MAB division aims to activate more than 150 million
SBG Debit Cards on POS terminals, increase visibility and
create a comprehensive electronic infrastructure in the
country. We are already the largest player among Public
Sector Banks with around 1,35,853 terminals (as on 31st
March, 2014) in the market. We are also the 4th largest
Acquirer in India and have entered into corporate tie-ups
with many prominent players, including top educational
institutions and hospitals as we continue to tap the huge
potential available in the market. During the year the Bank
has also launched Mobile POS on a pilot basis and will be
rolling it out on a pan-India basis in the next few months.
Mobile Banking Service
The Bank is the market leader with a market share of

57% in transaction volume and 17% share in terms of
value.
During 2013-14, financial transactions worth `3,763
crores were executed through the Mobile Banking Service,
resulting in an income of `6.43 crores.
Green Channel Counter (GCC)
The Bank has launched the GCC facility in all retail
branches (14,981 branches) to enhance convenience to
the customers and save on cost and time per transaction.
More than 360,000 transactions are taking place on a daily
basis through these counters.
Self Service Kiosk (SSK)
The Bank has 1,352 SSKs as on 31st March, 2014 enabling
more than 55,000 transactions daily.
Green Remit Card (GRC)
The Bank introduced GRC, a remittance card, on 2nd
January, 2012 for facilitating large number of non-home
cash deposit transactions at our branches. A cardholder
can swipe the card at GCC or at Cash Deposit Machines

(CDM) and remit money to the beneficiary whose account
number is mapped to the card. Once the transaction
is completed, both the remitter and beneficiary get a
confirmation through SMS. The Bank has issued more than
48,00,000 cards resulting into 1,81,00,000 transactions as
on 31st March, 2014.
State Bank Aggregator Service (SBIePay)
The Bank has launched SBIePay, a payment aggregator
service, which facilitates e-Commerce/ m-Commerce
transactions among merchants, customers and various
financial institutions for all kinds of e-Commerce payments.
The Banks Chairman, Smt Arundhati Bhattacharya,
launched the service at Corporate Centre, Mumbai on
13th March, 2014. The new service will go a long way in
providing our customers with online payment facilities.
I.3 NPA Management
A depressed macro-economic environment in FY 2013-14
led to increased loan defaults with deterioration in asset
quality of Indian banks. Slippages have occurred across all
sectors and today, resolution of NPAs is the single largest
challenge before all banks.
Stressed Assets Management Group (SAMG) is a dedicated
and specialized vertical, headed by a Deputy Managing
Director, created specially to efficiently resolve high value
NPAs. Today SAMG has 16 SAMG branches and 43 SARBs
across the country. Currently, SAMG covers 23.79% and
54.33% of the Banks Non Performing Assets (NPAs) and
Advances under Collection Account (AUCA) respectively.
The recovery efforts of SAMG are supplemented by efforts
put in by front-line operating staff at our 15,869 branches
across the country. Besides, Account Tracking & Monitoring
(AT & M) Centres have been operationalised in all Circles to
contact retail Special Mention Accounts (SMAs) and NPAs.
Business Correspondents, Business Facilitators and Self
Help Groups are also involved in recovery of Agricultural
NPAs.
The sale of final assets to ARCs has resulted in reduction of
NPAs by ` 3,590 crores and AUCA reversal of `1,092 crores.
different strategies were adopted for achieving optimum
sales level and price.
SAMG resorts to various strategies to resolve stressed
assets. Some of these are enumerated below:
Restructuring of both Standard assets and NPAs, either
though the corporate debt restructuring mechanism or
through a bilateral arrangement.

Recovery through auction of assets using the
Securitisation and Reconstruction of Financial Assets
and Enforcement of Security Interest (SARFAESI) route.
Filing suits in Debt Recovery Tribunals and other Courts
for recovery of dues.

Identifying and engaging with strategic investors for
takeover of stressed assets.
Sale of NPAs to Asset Reconstruction Companies.
Entering into One-Time Settlements with borrowers.
State Bank of India
59

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60
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SpeWefmeeeW eje Gelece esCeer keer jseEie oer ieF& nw~
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2011-12 2012-13
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SveheerS
efJee Je<e&
2013-14
39,676
51,189
61,605
mekeue SveheerS
4.44
4.75
4.95
efveJeue SveheerS
1.82
2.10
2.57
24,712
31,993
41,516
9,618
14,885
17,924
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744
5,594
13,176
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962
1,066
1,543
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Directors Report
Using Resolution Agents to take possession of properties

mortgaged to the Bank and arranging for their auction.
Using the e-auction platform to reach out to as many
prospective bidders as possible.
Considering Debt Asset swaps in some cases.

Engaging investigation agencies to trace out
unencumbered promoter and guarantor assets and
obtaining attachment before judgements over these
properties.

Identifying Companies and promoters as Wilful
Defaulters and arranging for display of their names on
the websites of Credit Information Companies such as
CIBIL. These names are also reported to the RBI.

Publishing photographs of defaulters in newspapers
where warranted.
Persuading Large Corporate borrowers under stress to
sell non-core assets, dilute their shareholding and bring
in strategic investors thus reducing debt and improving
viability.
Asset Quality Improvement measures for P-Segment
The Special One Time Settlement (OTS) scheme for the
National Lok Adalat/Bank Adalat to settle NPA accounts
has been used diligently.

SMSes are being sent to borrowers: (i) Seven days
before EMI due date, (ii) One day before EMI due date,
and (iii) After EMI due date.

The scope of Banks Contact Centre at Baroda and
telecalling centre at SBI Cards/GE, Gurgaon has been
expanded to encompass soft recovery follow-ups of all
P-Segment Loans.
A tie-up has been made with Shriram Automall India
Limited (SAMIL) to assist operating functionaries in
seizure and auction of vehicles.
Use of Loan Origination Software (LOS) has been made
mandatory for Auto Loans and Personal Loans (except
Loan against Time Deposits, P-Segment Gold Loans
and Education Loans) and its integration with the Risk
Scoring Model (RSM) and CIBIL check to take care of
many process related risks.
Asset Quality Improvement measures for Agriculture
loans

As far as agriculture loans were concerned, various
One-Time Settlement Scheme (OTS) schemes like OTS
Scheme for Tractor Loan, OTS Scheme for ATL were
rolled out for quick resolution of hardcore NPAs in Agri
term loans. These schemes resulted in a recovery of
`378 crores during FY 2013-14.

Campaigns launched: KCC (Zero NPA) Campaign was
launched to drive renewal of overdue KCCs with the
objective of arresting NPAs accretion and reduction.
Over 16.57 lakhs KCCs in the likely stressed category
were renewed. Kitna Baki Hai campaign was launched
during December 2013 to drive daily monitoring of KCC
renewal position through SMS based reporting to reach
KBN (Kuchi Baki Nahi).

Green Power represents an innovative scheme to
improve loan recovery culture among farmers by
rewarding the villages with solar street lights under
corporate social responsibility.
Asset Quality Improvement measures for Corporate
accounts
The asset quality of CAG remained well under control
with the gross NPAs at 0.99% of total advances. About
87% of CAGs portfolio is investment grade with 40%
carrying the highest rating from the external rating
agencies.
Mid corporate segment has been more severely affected
by the economic downturn, leading to deterioration in
asset quality. The Non Performing Assets (NPAs) of
MCG have increased from `18,443 crores in March
2013 to `32,715 crores in March 2014. To tackle this
issue, the Group has strengthened the processes of
appraisal/sanction, follow-up and supervision. Every
effort is made to improve the asset quality through
regular engagement with promoters of weak/ stressed
accounts.
The Bank has formed various committees headed by
Chairman/ Managing Directors/ Deputy Managing
Directors/ Chief General Managers/ General Managers/
Deputy General Managers to periodically review stressed
assets and suggest resolution strategies.
SAMG has brought in substantial recoveries in high value
NPAs and some decades-old dues during FY 2013-14 due
to its specialised attention and concerted efforts. Despite a
harsh environment last year, we achieved a deceleration in
NPA accretion due to SAMGs relentless efforts along with
the support of SAMBs/ SARBs/ SARCs.
This was particularly evident during Q4 of FY 2013-14 when
Gross and Net NPA percentages were brought down by
78 basis points and 67 basis points respectively from the
peak levels of 5.73% and 3.24% witnessed during the year.
More details are furnished below:
Exhibit 22: NPA Management Performance
(` in crores)
FY 2011-12 FY 2012-13 FY 2013-14

Gross NPAs at the
end of the year
Gross NPA%
39,676
51,189
61,605
4.44
4.75
4.95
1.82
2.10
2.57
Fresh Slippages
24,712
31,993
41,516
Cash Recoveries/
Upgradations
9,618
14,885
17,924
Write Offs
744
5,594
13,176
Recoveries in Written
Off Accounts
962
1,066
1,543
Net NPA%
The SAMG and other recovery outfits of the Bank are fully
geared to meet the asset quality challenges of FY 2014State Bank of India
61

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62
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Directors Report
15 when near-term pressure is expected to continue. We

are in the process of establishing an Early Warning System
to identify incipient sickness and stress in loan accounts
so that we can take in advance corrective action, including
timely restructuring in deserving cases. This would prevent
slippages and maintain good asset quality.
II. Support and Control Operations
Core Banking Project
CBS environment has been benchmarked to support one
billion accounts, over 250 million transactions in a day,
and delivering a throughput of over 17,000 transactions
per second. Biometric authentication as a second-factor
authentication has been implemented in branches for all
CBS users. The process for the systematic and proactive
risk identification, assessment, measurement, monitoring
and mitigation of various risks in the IT vertical has been
initiated.
As on
INB & e-Commerce

Internet Banking
II. 1 Information Technology
Alternate Channels
Exhibit 23: Alternate Channels Growth
Cash Deposit Machines (CDM): SBI is aggressive in rolling

out CDMs for cash deposit by customers at these machines
by using their ATM-cum-Debit card. As on 31.03.2014, the
number of CDMs installed was 1,516. These CDMs are
available to the customer 24 x 7 for their convenience.
Internet Banking service is available through the Banks

website https://www.onlinesbi.com. The Banks internet
banking solution is a comprehensive product for both retail
and corporate users.
(Numbers)
ATMs
Kiosks
Cash
Deposit
Machines
(CDMs)
Total
31.03.2013
25,247
1,230
698
27,175
31.03.2014
40,768
1,231
1,516
43,515
SBI e-Corner
ATM
State Bank of India, along with its Associate Banks has one
of the largest ATM networks in the world with more than
51,491 ATMs including kiosks and Cash Deposit Machines
as on 31.03.2014. SBI has issued more than 17.04 crores
Cards. The ATM Base 24 Switch has recently been upgraded
to handle close to 50,000 ATMs.
The objective is to strengthen ATM facilities across every
nook and corner of this vast country and enhance customer
convenience. During 2013-14, SBI has installed 16,340
ATMs, a record in Indias banking history for such a massive
ATM rollout. The total number of ATMs (standalone) now
stands at 43,515 as on 31.03.2014.
With 26% of market share in Indias ATM population, SBIs
ATM network transacts 38% of the countrys total ATM
transactions. On an average, over 70.00 lakhs transactions
per day are routed through our ATM network. Our ATM
network is one of the busiest in the country with average
hit rate of more than 200 transactions per day per ATM. SBI
has a Debit Card base (standalone) of 13.74 crores.
More than 1000+ ATMs have been enabled as Talking
ATMs for Visually Impaired Customers during FY 2013-14,
which took the total Talking ATM strength to 4,000+ as on
31st March, 2014.
The Banks Net Banking Platform onlinesbi.com provides

secured and hassle-free on-line banking services to
its retail and corporate customers, including PSUs and
Government Agencies:
This cost-effective channel has enabled 63.77 crores
transactions during FY 2013-14, achieving 52% growth
over the previous year.
Our robust Retail Internet Banking platform has also
been optimised for visually impaired customers.
The Corporate Internet Banking is well suited to Small,
Medium and Large Corporates in establishing traction
with Government Treasury and Accounts Departments
too.
During FY 2013-14, the Bank has established itself as a
major player in the e-Commerce space:
Through over 15,000 direct merchant tie-ups, through
State Bank Collect or through private aggregators, the
Bank has facilitated more than 42 crores e-Commerce
transactions during the year.
State Bank of India
63

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64
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Directors Report
On-line collection of Taxes/ Fee/ EMD towards e-Trading/

e-Auction is being facilitated through the new MultiOption Payment System (MOPS) interfaced with portals
of PSUs, Corporations and Govt. Departments.
II. 2 Risk Management and Internal Controls

Risk governance structure at SBI
Asset
Liability
Management
Committee
(ALCO)
SBI was awarded seven out of nine awards

in the IBA Banking Technology Awards:
The Best Technology Bank of the Year
Best Internet Bank
Best use of Mobile Technology
Board of
Directors
Best use of Technology in Financial Inclusion
Risk
Management
Committee
of the Board
(RMCB)
DMD & CCRO
CGM (RM)
Best Customer Management Initiative

Best use of Technology in Training and E-learning
Risk Management Committees
Best use of Technology in Business Intelligence
Credit Risk Management

Committee (CRMC)
IT - Foreign Offices
Market Risk Management

Committee (MRMC)
153 Foreign Offices of the Bank in 26 countries use the

Finacle Core Banking solution along with a host of add
on/surround applications to meet all the regulatory
requirements besides providing high class customer
experience.
Operational Risk Management

Committee (ORMC)
Group Risk Management
Committee (GRMC)
Enterprise Data Warehouse

'Customer One View' is a solution for a 360 degree view of
holdings with the Bank, including that of our Associates
and Subsidiaries, namely, SBI Life, SBI Cards, SBI Mutual
Funds made available to the Relationship Managers to
enable them to offer better customer service. Also, a large
number of predictive and analytic reports are regularly
being generated by the DWH to aid business planning.
Networking
The Bank has implemented a secured, robust WAN
architecture network connecting branches/offices and
ATMs of State Bank Group through Leased lines and
VSATs. The Bank is in the process of migrating to Multi
Protocol Label Switching (MPLS) architecture for improved
network performance.
Corporate Web and Mail Services
Internal Social Media SBI Aspirations social software is
designed to meet the needs of business and empowers
banks employees to be more innovative and productive,
where creative ideas can be exchanged that can foster
increase in business growth. Bank has made available its
presence on External Social Media sites like Facebook,
Twitter and YouTube for listening to and engaging with
generation Y customers and general public.
An independent Risk Governance Structure, in line with

international best practices, has been put in place, in the
context of separation of duties and ensuring independence
of Risk Measurement, Monitoring and Control functions.
This framework visualises empowerment of Business
Units at the operating level, with technology being the key
driver, enabling identification and management of risk at
the place of origination.
The Bank has in place a Country Risk Management Policy in
tune with RBI guidelines. The policy outlines a robust risk
management model with prescriptions for Country, Bank,
Product and Counterparty exposure limits. Both Countrywise and Bank-wise exposure limits are monitored and
reviewed on a regular basis. The exposure ceilings and
classifications are moderated in line with the dynamics of
their risk profiles. Corrective steps are initiated periodically
to safeguard the Banks interests.
Credit Risk
Credit Risk is defined as the possibility of losses associated
with the diminution in the credit quality of borrowers or
counterparties from outright default or from reduction
in portfolio value. Credit Risk emanates from a banks
dealings with an individual, non-corporate, corporate,
Bank, financial institution or sovereign.
State Bank of India
65

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66
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Directors Report
Mitigation measures

The Bank has strong credit appraisal and risk
assessment practices in place for identification,
measurement, monitoring and control of the credit risk
exposures. The Bank uses various internal Credit Risk
Assessment Models for assessing credit risk under
different exposure segments. Internal ratings of the
Bank are subject to comprehensive rating validation
framework.
Credit Risk Management Department (CRMD) studies
37 industries, including sectors, such as Telecom,
Power, Coal, Aviation, NBFC, Textile, Iron and Steel and
disseminates the reports to operating staff for informed
decision-making. Specific studies on Companies/
Groups as required are also conducted.

RBI has allowed the Bank to participate in the
parallel run process for Foundation Internal Ratings
Based (FIRB) under the Advanced Approaches for Credit
Risk.

The CRM project for migration to FIRB is being
implemented by the Bank with guidance from an
external Consultant appointed for the purpose.
The governance structure has been made more robust
for effective implementation of the FIRB and new
policies related to the same have been approved by the
Risk Management Committee of the Board (RMCB).

Models for estimation of Probability of Default (PD),
Loss Given Default (LGD) and Exposure at Default (EAD)
have been developed.

Bank regularly conducts Stress Test on its Credit
portfolio and Stress Scenarios are regularly updated
in line with RBI guidelines, Industry best practices and
changes in macro economic variables.
Credit Risk Management Committee (CRMC) and Risk
Management Committee of Board (RMCB) meetings
were held regularly.
Market Risk
Market Risk is the possibility of loss a Bank may suffer on
account of changes in values of its trading portfolio, due
to change in market variables, such as exchange rates,
interest rates and equity price, among others.
Mitigation measures

The Banks market risk management consists of
identification and measurement of risks, control
measures, monitoring and reporting systems.
The Bank has Board approved policies pertaining to the
said risks for Trading in Foreign Exchange, Derivatives,
Interest Rate Securities, Equities and Mutual Fund.
Market risks are controlled through various risk limits,
such as Net Overnight Open Position, Modified Duration,
Stop Loss, Management Action Trigger, Cut Loss Trigger,
Concentration and Exposure Limits, among others as
mentioned in the respective policies.
Currently, market risk capital is computed under the

Standardised Measurement Method (SMM). The Bank
has submitted its Letter of Intent to the Reserve Bank of
India to migrate to the Internal Models Approach (IMA)
under the Advanced Approaches for market risk.
IMA is a Value at Risk (VaR) based tool for monitoring
of the Banks trading portfolio. The VaR methodology is
supplemented by conducting quarterly stress tests of
the trading portfolio.

The MRM project for migration to IMA is being
implemented by the Bank with guidance from an
external Consultant appointed for the purpose.
SBIs Market Risk is monitored and reviewed by the
Market Risk Management Committee (MRMC) and the
Risk Management Committee of the Board (RMCB)
which meet regularly.
Operational Risk
Operational Risk is the risk of loss resulting from
inadequate or failed internal processes, people and
systems or from external events.
Mitigation measures

The main objectives of the Banks Operational Risk
Management are to continuously review systems and
control mechanisms, create awareness of operational
risk throughout the Bank, assign risk ownership, align
risk management activities with business strategy and
ensure compliance with regulatory requirements, which
are the key elements of the Banks Operational Risk
Management Policy.
Important policies, manuals and framework documents
in line with RBI guidelines on Operational Risk
Management Framework (ORMF) for migration to
Advanced Measurement Approach (AMA) are in place.
The Bank has already submitted its Letter of Intent (LOI)
to migrate to the Advanced Measurement Approach
(AMA) under the Advanced Approaches for Operational
risk.

The ORM project for migration to AMA is being
implemented by the Bank with guidance from external
Consultant appointed for the purpose.

The Bank-level Operational Risk Management
Committee (ORMC) reviews the operational risk profile
of the Bank periodically and recommends suitable
controls/ mitigations for managing operational risk in
the Bank. Risk Management Committees at Operational
unit and Business unit level are in place.
Group Risk
Group Risk Management aims to put in place standardised
risk management processes in Group entities. Group Risk
Management Committee, a committee of executives, has
been constituted under the chairmanship of the DMD and
CCRO to oversee the management of risk functions across
the Group entities.
State Bank of India
67

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68
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Directors Report
Mitigation measures
A quarterly analysis of risk-based parameters for Credit
Risk, Market Risk, Operational Risk and Liquidity Risk,
among others, is presented to Group Risk Management
Committee/Risk Management Committee of the Board.
Exposure limits for Large Borrower Exposure and Capital
Market Exposure as per RBI have been adopted for the
Group. In addition, limits for Unsecured Exposures, Real
Estate and Intra-Group Exposures have been set by the
Bank.
A voluntary annual disclosure on Group Risk is part of
the Banks published Disclosures.

The Group Internal Capital Adequacy Assessment
Process (Group ICAAP) document includes an
assessment of identified risks by Group entities,
internal controls and mitigation measures, and capital
assessment, under normal and stressed conditions. All
Group entities, including Non-banking entities, carry
out the ICAAP exercise and a Group ICAAP Policy is in
place to ensure uniformity.

To overhaul the Group Risk Management and adopt
global best practices, the Bank has embarked upon a
Group Risk Management Project recently.
Enterprise Risk
Enterprise Risk Management aims to put in place a
comprehensive framework to manage various risks. It
encompasses Global best practices like Risk Appetite, Risk
Aggregation and Risk-based Performance Management
System.
Mitigation measures

For assessment of Pillar I risks and Pillar 2 risks,
such as Liquidity Risk, Interest Rate Risk, Credit
Concentration Risk, as well as adequacy of Capital
and overall Risk Management practices under normal
and stressed conditions, the Bank has comprehensive
Internal Capital Adequacy Assessment Process (ICAAP)
in place.

As part of the Banks Risk Management Project to
transform its role into a Strategic function, aligned with
Business Objectives, Bank has initiated the Enterprise
Risk Management (ERM) module.
Information Security risk
Information Security risk seeks to establish stringent
information security structure to prevent data loss and
threats.
Mitigation measures

The Bank has implemented a robust IT policy and
Information System Security policy, which are in line
with international best practices. These policies are
reviewed periodically and suitably strengthened to
address emerging threats.

Regular security drills and employee awareness
programmes are conducted to ensure security and
increase awareness. Business Continuity Management

Systems (BCMS) have been implemented at the Banks
Global IT Centre, Belapur. SBI is a forerunner in setting up
of an in-house Security Operations Centre (SOC) for 24 x
7 x 365 monitoring of various attacks and threats on its IT
infrastructure, which was made operational recently.

Disaster Recovery Drills are conducted regularly as
part of the implementation of the Business Continuity
Management System (BCMS). The Business Continuity
Exercise for the IT Systems during the financial year
was held on 19th January, 2014. Critical IT Systems of
the Bank are compliant with the International BCMS
Standard ISO 22301:2012.
Internal Controls
The Bank has in-built internal control systems with
well-defined responsibilities at each level. It conducts
internal audit through its Inspection & Management Audit
Department. Audit Committee of the Board (ACB) exercises
supervision and control over the functioning of the I & MA
Department. The inspection system plays an important
and critical role in identification, control and management
of risks through the internal audit function, which is
regarded as one of the most important components of
Corporate Governance. The Bank carries out mainly two
streams of audits Risk Focused Internal Audit (RFIA)
and Management Audit, covering different facets of
Internal Audit requirement. The Banks accounting units
are subjected to RFIA. The Banks Management Audit
covers administrative offices and examines policies and
procedures, besides quality of execution thereof.
Besides, the department conducts Credit Audit, Information
Systems Audit (Centralised IT establishments & Branches),
Home office Audit (audit of foreign offices) and Expenditure
Audit (at administrative offices) and oversee policy and
implementation of Concurrent Audit (domestic and foreign
offices) and Circle Audit. To verify the level of rectification
of irregularities by branches, audit of compliance at select
branches is also undertaken. During the period 01.04.2013
to 31.03.2014, 9,230 domestic branches/BPR entities were
audited under the Risk Focused Internal Audit.
Risk Focused Internal Audit
I&MA Dept undertakes a critical review of the entire
operations of audited units through RFIA an adjunct to Risk
Based Supervision as per RBI directives. The domestic
branches have been broadly segregated into three groups
(Group I, II & III) on the basis of business profile and risk
exposures. While audit of Group I branches is administrated
by the Central Audit Unit (CAU), audit of branches in Group
II and III category and Business Process Re-engineering
(BPR) entities are conducted by 13 Zonal Inspection Offices,
each of which is headed by a General Manager.
Management Audit
With the introduction of RFIA, Management Audit has
been reoriented to focus on the effectiveness of risk
management in the processes and the procedures
followed in the Bank. Management Audit encompasses
State Bank of India
69

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70
II.
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II.4
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Directors Report
Corporate Centre establishments / Circle Local Head

Offices / Apex Training Institutions, Associate Banks and
Regional Rural Banks (RRB) sponsored by the Bank.
To enhance the effectiveness of Management Audit,
periodicity has been reduced from the existing once in
three years to two years.
Credit Audit
Credit Audit aims at achieving continuous improvement
in the quality of Commercial Credit portfolio of the Bank
through critically examining individual large commercial
loans with exposures of `10 crores and above annually.
The Credit Audit System also provides feedback to the
business unit by way of warning signals about the quality
of advance portfolio in the unit and suggests remedial
measures. Credit Audit also carries out a review (Loan
Review Mechanism) of all the pre-sanction and sanction
process of all individual advances above `5 crores within
6 months of sanction / enhancement / renewal. During the
period from 01.04.2013 to 31.03.2014, 8,623 accounts were
subjected to on-site Credit Audit.
Information System Audit
All Branches are being subjected to Information System
(IS) Audit to assess the IT related risks as part of RFIA of the
branch. IS Audit of centralised IT establishments is carried
out by a team of qualified officials. During the period from
01.04.2013 to 31.03.2014, IS audits of 49 centralised IT
establishments were completed.
Foreign Offices Audit
During the period from 01.04.2013 to 31.03.2014, Home
Office Audit was carried out at five branches, Management
Audit at 05 Representative offices / Country Head Offices
and 1 Subsidiaries / Joint Ventures.
Concurrent Audit System
Concurrent Audit System is essentially a control process,
integral to the establishment of sound internal accounting
functions, effective controls and overseeing of operations
on a continuous basis. Concurrent Audit System is
reviewed on an on-going basis in accordance with RBI
directives, so as to cover the Banks Advances and other
risk exposures as prescribed by the regulatory authority.
I&MA department prescribes the processes, guidelines
and formats for the conduct of concurrent audit at branches
and BPR entities. During the year, Concurrent Audit System
has been revamped, along with the introduction of a webbased solution.
Circle Audit
Circle Audit, which is a delegated audit, covers low-risk
areas, and is conducted between two RFIAs. This enables
auditee unit to be better prepared for the RFIA. During the
period from 01.04.2013 to 31.03.2014, 9,069 units were
audited by the Circle Audit Department.
II. 3 Vigilance
The essential function of the Banks Vigilance
Administration is not only to check against non-compliance
of rules and regulations by initiating suitable disciplinary
action against serious transgressions, but also to devise
and implement various preventive measures by reviewing
the systems and processes to ensure higher effectiveness
and least vulnerability.
The concept of vigilance as an investigative process and an
exercise for punitive action has over time evolved to that
of Vigilance for Corporate Growth, the emphasis getting
shifted from punitive vigilance to Preventive and Proactive
Vigilance through an active participation of all concerned.
Some of the Banks important preventive measures
comprise the following:

Preventive Vigilance Committee (PVC) Meetings are
being held at the branches and the BPR outfits at
quarterly intervals.

Under Whistle Blower Scheme, our staff members
are expected to advise appropriate authorities about
irregular and unethical practices, if any, being indulged
in by colleagues and even seniors.

Suo moto investigations are conducted at fraud/
complaint prone branches. The primary aim of such
investigations is to find out non-adherence to the
systems and procedures by the branch, which may lead
to perpetration of fraud in future. Suitable corrective
measures are initiated to stop irregular practices, if any,
brought out in the report.
As on 31.03.2014, 1,024 cases of officers were taken up
for examination under the vigilance category, compared to
1,160 cases during the previous financial year.
II. 4 Human Resources
The Bank has become an employer of choice in India and
one of the most employee-friendly organisations today.
HR audits and mammoth HR exercises now form critical
strategies in change management to facilitate employee
communication and develop a leadership pool by careful
succession planning.
HR awards and accolades

Golden Peacock Award for HR excellence.
World HRD Congress Award for Organisation with
innovative HR Practices.
World HRD Congress Award for innovation in
Recruitment.
Talent management is considered as an equally important
facet of an organisations effectiveness. Accordingly, our
Bank has been making a constant endeavour to improve
the functioning of HR as a strategic business partner.
State Bank of India
71

heoMe& 24: kegue kece&eejer
(mebKee)
31.03.2014 kees
79,755 40,630
efueefheke
DeefOekeejer
DeOeervemLe
1,01,648
kegue mebKee : 2,22,033
yeQke kes mLeeeer kece&eeefjeeW keer kegue mebKee 31 ceee& 2014 kees 2,22,033 nw~
FveceW 79,755 (35.92%) DeefOekeejer Deewj 1,01,648 (45.78%)
efueefhekeere kece&eejer Deewj Mes<e 40,630 (18.30%) DeOeervemLe kece&eejer nQ~
heoMe& 25: meHe mebKee ceW ye{eslejer-Ieeslejer
efoveebke
DeefOekeejer
meneeke
31.03.2013 kees
80,796 1,09,686
3,861
8,388
Ieeslejer:
mesJeeefveJe=efe/efvekeemeer
ye{eslejer-Ieeslejer
1,426 () 1,426 (-)
(-) : efueefhekeere
kece&eejer mes
DeefOekeejer mebJeie& ceW
heoesVeefle kes keejCe
ye{eslejer: veF& Je=ef
1,394
1,776
31.03.2014 kees
79,755 1,01,648
DeOeervemLe
kegue
kece&eejer
37,814 2,28,296
2,035 14,284
-
heoMe& 27: mehe Glheeokelee

(eefle kece&eejer JeJemeee) (` ueeKe ceW)
1,064
944
704
2010-11
4,851
8,021
40,630 2,22,033
heoMe& 26: kegue kece&eeefjeeW ceW

ceefnuee kece&eejer (mebKee)
40,630
3,188
31,224
79,755
10,720
45,132
1,01,648
efueefhekeere DeOeervemLe meHe
2012-13
2013-14
(eefle kece&eejer efveJeue ueeYe) (` ueeKe ceW)

6.45
5.31
4.85
3.85
2,22,033
DeefOekeejer
2011-12
heoMe& 28: mehe Glheeokelee
2010-11
kegue meHe
798
kegue kece&eeefjeeW ceW ceefnuee kece&eejer

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kece&eeefjeeW keer mebKee efvecveevegmeej nw
72
yeQkekee|ceeeW keer Glheeokelee ceW megOeej

efJeiele 3/4 Je<eeX ceW DeefOekeejer Je meneeke esCeer ceW Deieueer-heer{er kes kece&eeefjeeW
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mesJeeDeeW kes eefle meHe ceW otjieeceer eqkeesCe heefjJele&ve ngDee nw~ Fmemes Glheeokelee
Deewj keee&kegMeuelee kees ye{eves/yesnlej yeveeves ceW Yeer keeHeer ceoo efceueer nw~ heefle
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peevekeejer veeres oer ieF& nw~ heefle kece&eejer ueeYe Yeer 2010-11 kes mlej `3.85
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Je<e& kes oewjeve Gelej heeJeOeeve kejves, GheefjJee leLee meHe ueeiele ceW Je=ef
nesves kes keejCe ngDee~ yeQke keer ueeYeheolee ye{eves kes efueS meYeer mlejeW hej ueeiele
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megOeej ueeves kes efueS meYeer mlejeW hej efHej mes yeue efoee ieee~
kegue meHe
ceefnueeSb
2011-12
2012-13
2013-14
efJee Je<e& 2013-14 kes oewjeve 1,394 DeefOekeeefjeeW

(1,246 heeys esMevejer DeefOekeeefjeeW Deewj 148 efJeMes<e%eeW)
leLee 1,776 efueefhekeere kece&eeefjeeW ves yeQke mesJee ienCe keer~
Directors Report
Exhibit 24: People Strength (Nos.)

As on 31.03.2014
79,755 40,630
Clerical
Officers
1,01,648
Sub-staff
Total strength: 2,22,033

The Bank has a total permanent staff strength of 2,22,033
on 31st March, 2014.
Out of this, 79,755 (35.92%) are officers, 1,01,648 (45.78%)
are clerical staff and the remaining 40,630 (18.30%) are
sub-staff.
Improvement in Employee Productivity

The large-scale recruitment of Gen-next employees in the
Officers as well as in the Assistant grade over the last 3/4
years has not only brought about a far reaching attitudinal
change among staff in their customer interface and
services across the branches, it has also become a catalyst
in enhancing/improving the productivity and efficiency of
the employees, there by resulting in increasing growth in
business and profitability for the Bank. The business per
employee (BPE) has increased during the period from 201011 to 2013-14 as per data furnished below. In this connection,
the profit per employee (PPE) has also increased from `3.85
lakhs in 2010-11 to `6.45 lakhs in 2012-13. However, the
PPE has declined to `4.85 lakhs in 2013-14 primarily due
to higher provisioning, increase in overheads and staff cost
during the year. Further, various cost control measures /
practices have been reiterated for adoption/compliance at
all levels to improve the Banks profitability.
Exhibit 27: Staff Productivity

(Business per Employee) (` in lakhs)
1,064
Exhibit 25: Movement of Staff

Officers Assistants Subordinate
Total
staff
80,796
1,09,686
37,814 2,28,296
3,861
8,388
2,035 14,284
As on 31.3.2013
Less:
Retirements /
Attrition
Add /Less (-):
1,426 (+)
Due to promotion
of clerical staff to
officers grade
Add: New Addition
1,394
As on 31.03.2014 79,755
1,426 (-)
944
704
2010-11
1,776
1,01,648
4,851
8,021
40,630 2,22,033
Women Employees in the Total Workforce:
1,01,648
40,630
3,188
31,224
79,755
10,720
45,132
Total Staff
Women
Clerical
2013-14
5.31
4.85
3.85
2,22,033
Officer
2012-13
6.45
2010-11
Total Staff
2011-12
Exhibit 28: Staff Productivity

(Net Profit per Employee) (` in lakhs)
At present, the strength of women employees in the total

workforce of the Bank is 45,132 which constitutes more
than 20% of the total staff strength. The composition of
women employees in different cadre is as under:
Exhibit 26: Women Employees in the

Total Workforce (Nos.)
798
2011-12
2012-13
2013-14
A total of 1,394 Officers (1,246 Probationary

Officers and 148 Specialists) and 1,776
Clerical staff joined the Bank during
FY 2013-14.
Sub-staff
State Bank of India
73

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efve[j YeeJe mes kej mekeW Fmekes efueS mecegefele JeJemLee ueeiet keer ieF& nw~
heefMe#eCe keee&ece JeJemeee etefveeW keer keejheesjs heeLeefcekeleeDeeW kes Deveghe

Deeeesefpele efkeS peeSB~
heoMe& 29: efJee Je<e& 2013-14 kes oewjeve ceefnueeDeeW kes eewve Glheer[ve
keer efMekeeeleeW Deewj Gvekes efveheeS peeves keer eqmLeefle
Deheveer hegjmkeej SJeb mecceeve eespevee kes Debleie&le yeQke Deheves kece&eeefjeeW kees
yeee mebmLeeDeeW mes efJeefYevve hee"deece hetjs kejves nsleg heeslmeeefnle kejs~
oeej efkeS ieS ceeceueeW keer kegue mebKee
efveheeS ieS ceeceueeW keer kegue mebKee
30
20
Deve heeeme
yeQke eje meHe heefjueeqyOeeeW ceW megOeej efkeee ieee nw, pewmes ceefnuee kece&eeefjeeW
leLee Dekesues heg<e (mebleeve Deewj/ee Je= ceelee-efhelee) kece&eeefjeeW kes efueS
osKeYeeue DeJekeeMe kee heeJeOeeve efkeee ieee nw~
yeQke ves Jele&ceeve Deewj YeefJe<e keer DeeJeMekeleeDeeW kees osKeles ngS heoesVeefle
veerefleeeW keer Jeeheke meceer#ee keer nw~ Fmemes nce Deheveer GejeefOekeej eespevee
keer DeeJeMekeleeDeeW kees hetje kej heeSBies Deewj yeQeEkeie kes efJeefYeVe henuegDeeW hej
yeQkekee|ceeeW kee heee&hle DevegYeJe megefveeqele kej heeSBies~ Fve heeemeeW mes yeQkekeceea
hesefjle ngS nQ Deewj Gvekeer Glheeokelee ceW Je=ef ngF& nw~ efveeesee-kece&eejer mebyebOe
Yeer meg{ ngS nQ~
heoMe& 30: jespeieej ceW Deej#eCe
esCeer
DeefOekeejer
meneeke
DeOeervemLe
kegue
kegue
Smemeer
Smeer
heer[yuet[er
79,755
13,890
5,645
(17.41%) (7.07%)
573
(0.71%)
1,01,648
17,286
8,755
(17.00%) (8.61%)
1801
(1.77%)
40,630
11,568
2,843
(28.47%) (7.00%)
236
(0.58%)
2,22,033
42,744 17,243
(19.25%) (7.76%)
2610
(1.17%)
Yeejle mejkeej kes efveosMeeW kes Devegmeej Devegmetefele peeefleeeW, Devegmetefele pevepeeefleeeW
SJeb DeMee JeefeeeW (heer[yuet[er) kees yeQke Deej#eCe oslee nw ~ Deej#eCe veerefle kes
cegeW hej keej&JeeF& leLee Devegmetefele peeefle/pevepeeefle kes kece&eeefjeeW keer efMekeeeleeW
kes heYeeJeer efveJeejCe kes efueS yeQke kes meYeer mLeeveere heOeeve keeee&ueeeW Deewj
keejheesjs kesv, cegbyeF& ceW mebheke& DeefOekeejer veeefcele efkeS ieS nQ ~
74
5 keee&veerefleke heefMe#eCe FkeeF& (Smeeret)
heleske kece&eejer ceW mJe-%eeveepe&ve heJe=efe kees heeslmeeefnle efkeee peeS~

Dee@veueeFve %eeveepe&ve kees ye{eJee osves kes efueS Yetefcekee-DeeOeeefjle efJe<eeeW hej
DeeOeeefjle hee"eece hetjs kejves DeeJeMeke nQ Deewj Fme nsleg hegjmkeej SJeb
mecceeve efoee peeS~
GuuesKeveere GheueeqyOeeeB
60% DeefOekeeefjeeW Deewj 68% DeJee[& meHe meefnle Je<e& 2013-14 kes
oewjeve 2,34,763 mes DeefOeke menYeeefieeeW kees heefMeef#ele efkeee ieee~
heefjeeueve ceW heemebefieke 366 hee" F&-uee\veie hees&ue ceW [eues ieS~
kece&eeefjeeW, efJeMes<ekej HebueeFve meHe kees lJeefjle peevekeejer osves kes
GsMe mes DeuheeJeefOe kes (15-15 efceve kes) 219 F&-kewhemetue Deheuees[
efkeS ieS~
heeeesefieke DeeOeej hej ceesyeeFue hej DeOeeve meeceeer (ceesyeeFue nQ[mes hej
mebef#ehle DeOeeve meeceieer) GheueyOe kejJeeS ieS~
Jeefj keee&heeuekeeW kes efueS Geesie-efJeMes<e mebyebOeer Jeeref[ees JeeKeeveeW keer
JeJemLee keer ieF&~
DeeefleLe-melkeej Geesie eje meHe kee heefMe#eCe~
keee&mLeue hej ceefnueeDeeW kes heefle mebJesoveMeeruelee kes yeejs ceW meYeer kece&eeefjeeW
kees heefMe#eCe~
II.
6 jepeYee<ee
jepeYee<ee kes keeee&vJeeve nsleg kebhetjeW hej efnvoer ceW keee& kejves kes efueS meHemeomeeW kees efvejblej efnvoer Yee<ee ceW heefMeef#ele efkeee pee jne nw~
yeQke ves keejheesjs Deewj Fbjves meeFeW keer efJe<ee-Jemleg kees efYee<eer efkeee nw~
yeQke kes SeDeejSceSme hees&ue hej efJeefYeVe meHe-cewvegDeue efnvoer ceW GheueyOe
kejJeeS ieS nQ~ ieenkeeW keer megefJeOee kes efueS yeQke kes SmeSceF& hees&ue hej Yeer
meeceieer efnvoer ceW oer ieF& nw~ MeeKeeDeeW ceW mebmLeeefhele Suemeer[er kes ceeOece mes
efJeefYeVe GlheeoeW Deewj mesJeeDeeW kes mebyebOe ceW efnvoer ceW oer pee jner meteveeDeeW mes
Fvekeer ueeskeefheelee ye{er nw~ SerSce hej efnvoer ceW efndme ceW Yeer lespeer mes Je=ef
nes jner nw~
14 efmelebyej 2013 kees efnvoer efoJeme kes DeJemej hej ie=nheef$ekee `heeeme kes efueS
en Je<e& yengle ye[er GheueeqyOe kee jne nw~
Directors Report
Industrial Relations
Regular consultative meetings were held with the
Associations/Unions as part of the constructive dialogue
for understanding and addressing grievances of various
categories of employees. These consultations are done
both at Corporate Centre as also at Circles. Various issues
raised by the Federations were examined on merits and
necessary action was taken for its resolution.
Status of Women at workplace:
The existing policy of the Bank providing for protection
against Sexual Harassment of women at workplace and
for the prevention and redressal of complaints of sexual
harassment and for matters connected therewith or
incidental thereto was revised / upgraded to incorporate
the requirements as per the Act passed in Parliament. The
Bank has a zero tolerance towards sexual harassment at
workplaces and has put in place appropriate mechanism
to ensure that women work with dignity and without fear.
Exhibit 29: Complaints of Sexual Harassment of Women
filed & disposed off during FY 2013-14
Total No. of cases filed
Total No. cases disposed off
30
20
Other Initiatives
The Bank has improved staff perquisites like provision
of sabbatical leave for women and single men (with
children and/or aged parents) employees

The Bank has made a comprehensive review of
promotion policies to take care of contemporary as
well as future requirements. This will enable us to
meet our succession planning needs by ensuring
adequate exposure of officials to various aspects of
Banking. These initiatives have motivated employees
and improved their productivity, besides resulting in a
healthy employer-employee relationship.
Exhibit 30: Reservation in employment
Category
Officers
Assistants
Sub-staff
Total
Total
79,755
1,01,648
40,630
2,22,033
SC
13,890
(17.41%)
17,286
(17.00%)
11,568
(28.47%)
42,744
(19.25%)
ST
5,645
(7.07%)
8,755
(8.61%)
2,843
(7.00%)
17,243
(7.76%)
PWD
573
(0.71%)
1,801
(1.77%)
236
(0.58%)
2,610
(1.17%)
The Bank provides reservation to Scheduled Castes,

Scheduled Tribes & Persons with Disabilities (PWDs) as
per Government of India (GOI) directives. Liaison Officers
have been designated at all Local Head Offices of the Bank
and the Corporate Centre at Mumbai in order to deal with
issues relating to reservation policy and effectively redress
the grievances of the SC/ST employees.
II. 5 Strategic Training Unit (STU)

Our training system functions under the overall supervision
and guidance of STU and the training apparatus at present
consists of 5 Apex training institutes and 47 Learning Centres.
The sixth ATI, named the State Bank Institute of Management,
is being set up at Rajarhat, New Town, Kolkata.
Principles that drive learning activities
All employees undergo at least one institutional training
during a year.
Training programmes are aligned with current corporate
priorities of the Business Units.
A culture of self-learning is inculcated in every employee.
Active promotion of online learning includes mandatory rolebased lessons supported by Rewards and Recognitions.
Under its Reward and Recognition Scheme, the Bank
also actively encourages its employees to pursue
various study courses offered by external institutes.
Highlights of achievements
Trained more than 2,34,763 participants during 2013-14
covering 60% of Officials and 68% of award staff.

Hosted 366 lessons, covering operationally relevant
topics, in e-learning portal.
Uploaded 219 short duration e-capsules (of 15 minutes
each) for faster dissemination of knowledge among
employees, especially frontline staff.

Mobile nuggets (short study materials on mobile
handsets) made available on pilot basis.
Arranged video lectures on industry specific inputs for
senior executives.
Training for staff by hospitality industry.

Trained all employees about gender sensitivity at
workplace.
II. 6 Official Language
Staff members are being continuously trained in Hindi
language to work in Hindi on computers for the purpose of
Official Language implementation.
The Bank has made the content of corporate and internet
sites available bilingually. Various staff manuals have
been provided in Hindi on HRMS portal of the Bank. For
the convenience of the customers, the material on SME
portal of the Bank has been provided in Hindi. Providing
information on different products and services in Hindi
through LCDs installed in the branches has increased their
popularity. The ATM hits in Hindi is rapidly increasing too.
The In-House Hindi magazine PRAYAS of our Bank has
been accredited with a grand achievement this year, on the
occasion of Hindi Day, on 14th September, 2013.
State Bank of India
75
heeeme
`heeeme kees `Ke #es$e ceW meJeexece ie=nheef$ekee kee hegjmkeej heehle
ngDee nw~ Yeejle kes ceeveveere je^heefle peer ves efJe%eeve YeJeve, veF&
efouueer ceW yeQke kees en heLece hegjmkeej heoeve efkeee ~ DeejyeerDeeF&
keer ie=nheef$ekee heefleeesefielee ceW `heeeme kees efleere hegjmkeej Yeer heehle
ngDee nw leLee SmeesefmeSMeve Dee@He efyepevesme kee@cegefvekesme& Dee@He Fbef[ee
(SyeermeerDeeF&) keer Deesj mes yeQke kees `Yeejleere Yee<ee ceW hekeeMeve esCeer
heefleeesefielee ceW efleere hegjmkeej efoee ieee nw ~
nceejs keejheesjs meeceeefpeke oeefelJe keer hecegKe ieefleefJeefOeeeb :

efMe#ee #es$e ceW eesieoeve
mJeemLe-megefJeOeeDeeW ceW eesieoeve
iejerye SJeb DeuhemegefJeOee heehle ueesieeW keer meneelee
heee&JejCe mebj#eCe
Geceer efJekeeme keee&ece
yee{/metKee Deeefo pewmes owJeer hekeesheeW kes mecee meneelee
efMe#ee #es$e ceW eesieoeve :

mketueer efMe#ee ceW eesieoeve Deewj ueeKeeW mketueer yeeeW, efJeMes<ekej Deuhe-megefJeOee
heehle yeeeW kees iejceer mes Deejece efoueJeeves kes efueS yeQke ves osMe kes efJeefYeVe
YeeieeW ceW 14,000 mketueeW ceW 1,40,000 efyepeueer kes hebKes GheueyOe
kejJeeS~
Heveeaej, kebhetj SJeb efMe#ee mebyebOeer Deve meneeke meeceieer heoeve kej Deewj
Meejerefjke he mes De#ece/kecepeesj eq Jeeues yeeeW leLee meceepe kes Deee|Leke
he mes kecepeesj Jeie& kes yeeeW kes efueS ye[er mebKee ceW mketue yemeW/Jeenve YeW
kej DeeOeejYetle megefJeOeeDeeW ceW Je=ef keer ieF&~
mJeemLe-megefJeOeeDeeW ceW eesieoeve :

efveMekele peveeW kes hegveJee&me kes efueS hejceeLe& ^m Deesce efeSMeve' kees meneelee
II.
7 keejheesjs meeceeefpeke oeefelJe (meerSmeDeej)

nceejer keejheesjs meeceeefpeke oeefelJe ieefleefJeefOeeeW mes osMe kes nj keesves ceW ueeKeeW iejerye
Deewj pejlecebo ueesieeW kes peerJeve ueeYeeefvJele nesles nQ~ yeQke keer Jeeheke keejheesjs
meeceeefpeke oeefelJe veerefle nw efpemes Deiemle 2011 ceW kesvere yees[& keer keee&keeefjCeer
meefceefle ves Devegceesefole efkeee nw~ Fmekes Devegmeej iele Je<e& kes efveJeue ueeYe kee 1%
DebMe Je<e& Yej keer keejheesjs meeceeefpeke oeefelJe ieefleefJeefOeeeW kes Kee& nsleg efveOee&efjle
efkeee peelee nw~
meerSmeDeej keer hecegKe ieefleefJeefOeeeb
efMe#ee
eeke=efleke
DeeheoeDeeW kes
oewjeve meneelee
mJeemLe megj#ee
Deuhe
megefJeOee eehle ueesieeW
kees meneelee
jespeieej
me=peve
heee&JejCe
mebj#eCe
76
yeQke ves Je<e& kes oewjeve `18.38 kejes[ keer ueeiele kes 210 efeefkelmee Jeenve/
SbyegueWme YeW efkeS~
90 kesveW hej `8.87 kejes[ keer ueeiele kes efeefkelmee GhekejCe GheueyOe
kejJeeS ieS~
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kejJeeves kes efueS yeQke ves mketueeW ceW 30,000 mes DeefOeke Jeej heesefjHeeeme&
ueieeS~
owJeer hekeesheeW kes mecee meneelee:

Jele&ceeve efJeeere Je<e& kes oewjeve yeQke ves leerve jepeeW kes cegKeceb$eer jenle kees<e ceW
`6.00 kejes[ kee eesieoeve efkeee ~
ieerve yeQeEkeie:
yeQke ves Tpee& mebj#eCe kes Gheee efkeS~
SmeyeerDeeF& ves meyemes DeefOeke meesuej SerSce ueieeF~
Tpee& keer Deheveer DeeJeMekeleeDeeW kees hetje kejves kes efueS yeQke ves leerve jepeeW
ceW heJeve-eeqkekeeeb ueieeF~
osMe ceW meYeer peien keeiepeefJenerve yeQeEkeie kees ye{eJee oskej keeee&eqvJele efkeee
pee jne nw~
yesnlej efJeefvecee&Ce heefeeeDeeW kees Deheveekej ieerve neGme iewmeeW ceW keceer ueeves kes
heeemeeW kees heeslmeeefnle kejves kes efueS efjeeeleer oj hej heefjeespevee-$e+Ce heoeve
efkeS pee jns nQ~
MeesOe SJeb efJekeeme efveefOe :

SefMeee efjmee& meWj kes uebove mketue Dee@He Fkee@veesefcekeme ceW DeejyeerDeeF& kes meeLe
mebege he mes yeQke eje mebmLeeefhele esej kes efueS yeQke nj Je<e& 100,000 ies
efyesve heebG[ kee eesieoeve kejlee nw~ Je<e& 2013-14 kes oewjeve MeesOe SJeb efJekeeme
efveefOe ceW nceeje eesieoeve `1.03 kejes[ jne~
Directors Report
Focus areas of our CSR activities are:
PRAYAS
Supporting education.
PRAYAS was awarded as the best in-house magazine in

B region. The Bank was felicitated with the First prize
at Vigyan Bhavan, New Delhi by the Hon. President of
India. Prayas also bagged Second Prize in RBIs InHouse Hindi magazine competition and the Bank was
conferred the Second Prize in the Indian Language
Publication category competition by the Association of
Business Communicators of India (ABCI).
Supporting healthcare.
Assistance to poor & underprivileged.
Environment protection.
Entrepreneur development programme.
Assistance during natural calamities like
floods/droughts etc.
Supporting Education :
To support school education and provide relief from
heat to millions of school children specially the under
privileged children, Bank has provided 1,40,000 electric
fans to 14,000 schools across the country during 2013-14.
Infrastructure support by way of furniture, computers
and other educational accessories and donation of
large number of school buses/vans to the physically/
visually challenged children and children belonging to
economically weaker section of society.
Supporting Healthcare :
Bank donated 210 medical vans/ambulances with an
expenditure of `18.38 crores during the year.
Chairman donating gifts to special children

under CSR activity
II. 7. Corporate Social Responsibility (CSR)

Our CSR activity touches the lives of millions of poor and
needy across the length and breadth of the country. The
Bank has a comprehensive Corporate Social Responsibility
(CSR) Policy, approved by the Executive Committee of the
Central Board in August 2011 and earmarks 1% of the
previous years net profit as CSR spend budget for the year.
CSR focus areas

Bank installed more than 30,000 water purifiers in
schools ensuring clean & safe drinking water for
millions of school going children.
Assistance during natural calamities:
During the current fiscal the Bank has donated `6.00
crores to the Chief Ministers Relief Fund of three states.
Green Banking:
Bank has adopted energy efficient measures.
Education
Assistance
during
natural
calamities
Medical equipment have been provided at 90 centres

worth `8.87 crores.
SBI is the largest deployer of solar ATMs.

Healthcare
Bank has installed windmills in three states for its own

energy needs.

Paperless Banking is promoted and implemented
across the country.
Assistance
-to under
privileged
Livelihood
creation
Environment
Protection
Gives project loans at concessionary rate of interest to

encourage reduction of green house gases by adopting
efficient manufacturing practices.
Research & Development Fund
The Bank makes an annual contribution of GBP 100,000
towards a Chair set up by the Bank jointly with RBI at the
Asia Research Centre at London School of Economics.
Our R&D Fund donations amounted to `1.03 crores during
2013-14.
State Bank of India
77

SmeyeerDeeF& yeeue keueeCe efveefOe :
yeQke ves 1983 ceW SmeyeerDeeF& yeeue keueeCe efveefOe kee ^m kes he ceW ie"ve
efkeee~ en ^m DeuhemegefJeOee heehle yeeeW, pewmes DeveeLe, efvejeefele, ceeveefmeke/
Meejerefjke he mes De#ece yeeeW kes efueS keueeCekeejer keeeeX ceW peger mebmLeeDeeW
kees Devegoeve heoeve kejlee nw~ Fme efveefOe ceW yeQke kes meHe-meome Deheveer Deesj mes
jeefMe pecee kejles nQ Deewj Gme jeefMe kes meceeve jeefMe yeQke Fme DeeOeejYetle efveefOe
ceW pecee kejlee nw ~ efJeeere Je<e& 2013-14 ceW Fme efveefOe mes 12 heefjeespeveeDeeW
kees `34.70 ueeKe keer meneelee heoeve keer ieF&~
meerSmeDeej hegjmkeej SJeb mecceeve

yeQke kees efJeeere Je<e& 2013-14 kes oewjeve meerSmeDeej
GheueeqyOeeeW kes ceeceues ceW meJee&efOeke hegjmkeej heehle ngS~

eEmeieehegj ceW meerSceDees SefMeee eje SefMeee kee Glke= meerSmeDeej
heweqkeme DeJee[&, 2013
ogyeF& ceW SefMeeve yeerSHeSmeDeeF& hegjmkeejeW ceW `yesm meerSmeDeej
heweqkemesme hegjmkeej peerlee
Deve heefleeqle hegjmkeej
yesnlejerve meerSmeDeej keeeeX kes efueS DeeF&heerF& yeerSHeSmeDeeF& DeJee[&
2013
yeQefkebie ceW vewefleke kebheveer kes efueS Fbef[eeme ceesm SsLeerkeue
kebheveerpe DeJee[dme& 2013
`yesnlejerve ieerve mesJee veJeeeej kes efueS SefMeee ieerve Heetej
ueer[jefMehe DeJee[& 2013
yeQeEkeie ceW Glke=lee (heerSmeet) 2013 kes efueS `ceeF& SHeSce
meme& Dee@He o Fb[mêr DeJee[&
vetpe Fbke ueerpeW[ heerSmeet MeeFeEveie DeJee[& 2013
yesnlejerve meerSmeDeej keeeeX kes efueS Syeerheer vetpe yeerSHeSmeDeeF&
2013 DeJee[&
yesnlejer meerSmeDeej keee& kejves Jeeues mebie"veeW kes efueS Syeerheer
vetpe iueesyeue meerSmeDeej SeqkemeueWme Sb[ ueer[jefMehe DeJee[&
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yuet [e& - iueesyeue meerSmeDeej SeqkemeueWme Sb[ ueer[jefMehe
DeJee[& yeQefkebie Deewj efJeeere #es$e ceW meerSmeDeej eLeeDeeW kes es
Gheeesie nsleg yuet [e&-iueesyeue meerSmeDeej SefkemeueWme SC[
ueer[jefMehe DeJee[&
iueesyeue meerSmeDeej SeqkemeueWme Sb[ ueer[jefMehe DeJee[& 2013.
~~~. meneesieer SJeb Deveg<ebieer

heebe meneesieer yeQkeeW keer 6,108 MeeKeeDeeW meefnle ms yeQke mecetn 21,977
MeeKeeDeeW kes vesJeke& kes meeLe Yeejle kes yeQeEkeie Geesie kee efmejceewj nw ~ Deheveer
efJeefYeVe Deveg<ebefieeeW kes ceeOece mes en mecetn yeQeEkeie kes DeueeJee Yeer meYeer hekeej
keer mesJeeSb GheueyOe kejJeelee nw efpeveceW peerJeve yeercee, ceeX yeQeEkeie, cetegDeue
Heb[, esef[ kee[&, HewkeeEjie, efmekeeesefjer ^seE[ie, heWMeve Heb[ heyebOeve, DeefYej#ee
mesJeeSb, meeOeejCe yeercee (peerJeve yeercee mes Flej) Deewj cege yeepeej ceW heeFcejer
[eruejefMehe mesJeeSb Meeefceue nQ ~
78
meneesieer yeQke
ceee& 2014 kes Debeflece MegeJeej keer eqmLeefle kes Devegmeej SmeyeerDeeF& kes heebe
meneesieer yeQkeeW kee peceejeefMeeeW ceW 5.48% leLee DeefieceeW ceW 5.88% ceekex
Mesej nw~
heoMe& 31: meneesieer yeQkeeW keer
GheueefyOeeeB (meceie)
kegue Deeeqmleeeb
kegue peceejeefMeeeb
kegue Deefiece
heefjeeueve ueeYe
efveJeue ueeYe
$e+Ce pecee Devegheele
hetbpeer heee&hlelee
Devegheele
mekeue SveheerS
efveJeue SveheerS
F&eqkeJeer hej Deee
(` kejes[ ceW)
31.03.2014 31.03.2013 heefjJele&ve

kees
kees
(%)
5,18,255
5,04,556
2.72
4,33,091
4,17,657
3.70
3,63,402
3,40,321
6.78
8,368
8,803
-4.94
2,777
3,678
-24.50
83.91%
81.48% 243 bps
11.20%
11.85% -65 bps
18,211
10,719
9.77%
11,589
6,143
14.33%
57.14
74.48
-456
bps
jQeEkeie-SmeyeerDeeF& kewefheue ceekexdme efue.

(SmeyeerDeeF&kewhe)
[eruee@efpeke eje heespeske HeeFveWme $e+CeeW kes efueS vebyej 1 iueesyeue

cewve[s[ ueer[ DejWpej Ieesef<ele~
Lee@cemeve jeeme& eje vebyej 1 iueesyeue heespeske HeeFveWme
yegkejvej Ieesef<ele~
heeFce eje efJeeere Je<e& 2013 ceW kepe& kes efveie&ceeW keer mebKee kes
DeeOeej hej meeJe&peefveke efveie&ce mebeeefuele kejves kes efueS vebyej 1 jQke~
efJee Je<e& 2013-14 ceW SmeyeerDeeF& ueeFhe kees eehle

DeJee[&
DeeGuegke ceveer eje yesm ueeFhe FbMeesjWme eesJeeF[j 2013
(jvej-Dehe)~
efo Fkeeveeefceke eFcme, yeeC[ F&efkeJeer SC[ veeruemeve meJex eje

ceesm ^ms[ eeFJes ueeFhe FbMeesjWme yeeC[ 2013 ~
Fueskeêefveke heC[ êmebhej kes ceeOece mes eenkeeW mes eerefceece
mebenCe kejves, vekeoer Deewj meerOes veeces uesveosve kes efueS SefMeee
hesefmeefheke keJeeefueer DeeiexveeFpesMeve ef[efpeue Fvekeuetpeve mkeese
DeJee[dme& 2013 eje iueesyeue hejheeceXme SefkemeueWme DeJee[&
2013~
Directors Report
SBI Childrens Welfare Fund
Associate Banks
The Bank constituted SBI Childrens Welfare Fund as a Trust

in 1983 which extends grants to institutions engaged in the
welfare of underprivileged children like orphans, destitute,
mentally/physically challenged, etc. The Corpus of the Fund
is made up of contributions by staff members and matching
contribution provided by the Bank. During the FY 2013-14,
12 projects were assisted with `34.70 lakhs.
The five Associate Banks of SBI had a market share of

5.48% in deposits and 5.88% in advances as on last Friday
of March 2014.
Exhibit 31: Performance Highlights of
Associate Banks (Overall)
As on
CSR awards and accolades
(` in crores)
As on
Change
31.03.2014 31.03.2013
(%)
Total Assets
5,18,255
5,04,556
2.72
Aggregate Deposits
4,33,091
4,17,657
3.70
Conferred Asias Best CSR Practice Award, 2013 by

CMO Asia in Singapore.
Total Advances
3,63,402
3,40,321
6.78
Operating Profit
8,368
8,803
-4.94
Won an award for Best CSR Practices at Asian BFSI

Awards 2013 in Dubai.
Net Profit
2,777
3,678
-24.50
Credit Deposit Ratio
83.91%
81.48%
243bps
Capital Adequacy
Ratio
11.20%
11.85%
-65bps
The year FY 2013-14 witnessed the highest number

of awards for the Bank in CSR achievements.
Other prominent awards conferred

IPE BFSI Award 2013 for Best CSR Practices.
Gross NPA
18,211
11,589
57.14
Indias Most Ethical Companies Awards 2013 for

Ethical Company in Banking.
Net NPA
10,719
6,143
74.48
Return on equity
9.77%
14.33%
-456bps
Asia Green Future Leadership Award 2013 for Best

Green Service Innovation.
My FM Stars of the Industry Award for excellence in
Banking (PSU) 2013.
News Ink Legend PSU Shining Award 2013.
ABP News BFSI 2013 for Best CSR Practices Award.
ABP News Global CSR Excellence & Leadership
Award for Organisations with best CSR Practices.
Blue Dart Global CSR Excellence & Leadership
Award for Best use of CSR Practices in Banking and
Financial Sector.
Rankings - SBI Capital Markets Limited

(SBICAP)
Ranked No. 1 Global Mandated Lead Arranger in
Project Finance Loans by Dealogic.
Ranked No. 1 Global Project Finance Bookrunner by
Thomson- Reuters.
Ranked No. 1 in the number of issues handled for
the public issue of debt in FY 2013 by Prime.
Awards bestowed on SBILIFE in FY 2013-14
Global CSR Excellence & Leadership Award 2013.
Best Life Insurance Provider 2013 (Runner Up) by

Outlook Money.
III.
Most Trusted Private Life Insurance Brand 2013

by The Economic Times, Brand Equity and Nielsen
Survey.
Associates and Subsidiaries
The State Bank Group, with a network of 21,977 branches

(including 6,108 branches of five Associate Banks)
dominates Indias banking industry. In addition to banking,
the Group, through its various subsidiaries, provides a
whole range of financial services, including Life Insurance,
Merchant Banking, Mutual Funds, Credit Card, Factoring,
Security trading, Pension Fund Management, Custodial
Services, General Insurance (Non Life Insurance) and
Primary Dealership in the Money Market.
Global Performance Excellence Award 2013 by

Asia Pacific Quality Organisation Digital Inclusion
Skoch Awards 2013 Enabling partners to collect
premium through Electronic Fund Transfer Cash
& Direct Debit.
State Bank of India
79

Deveg<ebefieeeW Deewj mebege GeceeW mebyebOeer metevee : osMeere yeQeEkeie Deveg<ebieer
heoMe& 32: efoveebke 31.03.2014 kees meneesieer yeQkeeW keer GuuesKeveere GheueefyOeeeB efvecveevegmeej nw:
e. yeQke kee
veece
SmeyeerDeeF& kee
mJeeefcelJe DebMe
kegue
kegue
Deeeqmleeeb peceejeefMeeeb
jeefMe
1 Smeyeeryeerpes
676.12
75.07
2 SmeyeerSe
367.55
3 SmeyeerSce
628.63
4 Smeyeerheer
5 Smeyeerer
90,877
kegue heefjeeueve efveJeue meer[er meerSDeej mekeue efveJeue F&eqkeJeer

Deefiece
ueeYe ueeYe Devegheele
% SveheerS SveheerS hej Deee
%
%
%
72,953 65,333
100.00 1,44,012 1,20,859 98,885

90.00
(` kejes[ ceW)
1,695
732 89.56
11.55
4.18
2.76
12.85
2,691 1,019 81.82
12.00
5.89
3.12
9.36
73,976
61,087 50,891
1,164
274 83.31
11.08
5.54
3.29
5.57
907.10
100.00 1,04,105
89,485 77,811
1,448
448 86.95
10.38
4.83
3.17
4.95
505.85
78.90 1,05,285
88,707 70,482
1,370
304 79.46
10.79
4.35
2.78
8.82
heoMe& 33:
iewj-yeQeEkeie Deveg<ebefieeeb
e. Deveg<ebieer kebheveer kee veece
(` kejes[ ceW)
mJeeefcelJe (ms yeQke kee
efnle) /kejes[ .
mJeeefcelJe %
2013-14 ceW efveJeue

ueeYe (neefve)
58.03
100
262.63
139.15
63.78
60.70
SmeyeerDeeF& kewefheue ceekexdme efue. (mecesefkele)
SmeyeerDeeF& [erSHeSeDeeF& efue.
SmeyeerDeeF& hesceW mee|Jemespe hee. efue.
2.00
100
0.33
SmeyeerDeeF& cetegDeue Heb[ ^mer kebheveer hee. efue.
0.10
100
1.65
SmeyeerDeeFF& iueesyeue Hewkepe& efue.
137.79
86.18
-56.7
SmeyeerDeeF& heWMeve Heb[dpe hee. efue.
18.00
60
2.59
heoMe& 34:
mebege Gece
e. Deveg<ebieer kebheveer kee veece
1
2
3
4
5
6
7
8
9
10
11
12
13
14
SmeyeerDeeF& Heb[dpe cewvespeceW hee. efue.

SmeyeerDeeF& Heb[dme cewvespeceW (FbjvewMeveue) hee.efue. (etSme[er)
SmeyeerDeeF& kee[d&me Sb[ hesceW mee|Jemespe hee. efue.
SmeyeerDeeF& ueeFHe FbMeesjWme kebheveer efue.
SmeyeerDeeF&-Smepeer iueesyeue efmekeeesefjerpe mee|Jemespe hee.efue.
SmeyeerDeeF& pevejue FbMeesjWme kebheveer efue.
meer-Sspe skevee@uee@peerpe efue.
peerF& kewefheue efyepevesme heesmesme cewvespeceW mee|Jemespe hee. efue.
cewkeJeejer SmeyeerDeeF& FvHeem^keej cewvespeceW hee. efue.
cewkeJeejer SmeyeerDeeF& FvHeem^keej ^mer efue.
SmeyeerDeeF& cewkeJeejer FvHeem^keej cewvespeceW hee. efue.
SmeyeerDeeF& cewkeJeejer FvHeem^keej ^mer hee. efue.
Deesceeve Fbef[ee pJeeFb FvJesmceW Heb[-cewvespeceW keb. hee. efue.
Deesceeve Fbef[ee pJeeFb FvJesmceW Heb[-^mer keb. hee. efue.
# cewkeJeejer SmeyeerDeeF& FvHeem^keej cewvespeceW hee.efue. keer 100% Deveg<ebieer

80
(` kejes[ ceW)
mJeeefcelJe (ms yeQke
kee efnle) /kejes[ .
mJeeefcelJe %
2013-14 ceW efveJeue ueeYe

(neefve)
31.50
50000 etSme [e@uej
471.00
740.00
52.00
129.50
4.9
10.80
2.25
18.57
0.025
2.30
0.01
63
63
60
74
65
74
49
40
45
#
45
45
50
50
155.77
(0.46)
293.10
740.10
0.21
(98.39)
163.8
24.10
68,09,865 etSme [e@uej
neefve 42,884 etSme [e@uej
7.84
0.02
2.72
0.00
Directors Report
Information of Subsidiaries and Joint Ventures Domestic Banking Subsidiaries

Exhibit 32: The performance highlights of the Associate Banks as on 31.03.2014 are as under:
(` in crores)
S.
No
1
2
3
4
5
Name of the
Bank
SBI Share of
ownership
Amt.
%
Total
Agg.
Total
Op.
Net
Assets Deposits Advances Profit Profit
State Bank of
676.12 75.07 90,877
72,953
Bikaner & Jaipur
367.55 100.00 1,44,012 1,20,859
State Bank of
Hyderabad
State Bank of
628.63 90.00 73,976
61,087
Mysore
State Bank of
907.10* 100.00 1,04,105
89,485
Patiala
State Bank of
505.85* 78.90* 1,05,285
88,707
Travancore
CD
Ratio
CAR
Gross
Net
% NPAs%
NPA
%
65,333
1,695
732
89.56 11.55
4.18
2.76
%
12.85
98,885
2,691
1,019
81.82 12.00
5.89
3.12
9.36
50,891
1,164
274
83.31 11.08
5.54
3.29
5.57
77,811
1,448
448
86.95 10.38
4.83
3.17
4.95
70,482
1,370
304
79.46 10.79
4.35
2.78
8.82
Exhibit 33:
Non Banking Subsidiaries
S.
No
Name of the Subsidiary Company
SBI Capital Markets Ltd. (Consolidated)
SBI DFHI Ltd.
3
4
5
SBI Global Factors Ltd.
SBI Pension Funds Pvt. Ltd.
Return
on
Equity
(` in crores)
Ownership (State
Bank interest) /
Crores
58.03
% of
Net Profit (Losses)
Ownership
for the FY 2013-14
100
262.63
139.15
63.78
60.70
SBI Payment Services Pvt. Ltd.
2.00
100
0.33
SBI Mutual Fund Trustee Company Pvt Ltd.
0.10
100
1.65
137.79
86.18
-56.7
18.00
60
2.59
Exhibit 34:
Joint Ventures
S.
No
Name of the Subsidiary Company
SBI Funds Management Pvt. Ltd.
SBI Funds Management (International) Pvt. Ltd.(USD)
(` in crores)
Ownership (State
Bank interest) /
Crores
31.50
% of
Net Profit (Losses)
Ownership
for the FY 2013-14
63
155.77
USD 50000
63
(0.46)
SBI Cards & Payment Services Pvt. Ltd.
471.00
60
293.10
SBI Life Insurance Company Ltd.
740.00
74
740.10
SBI-SG Global Securities Services Pvt. Ltd.
52.00
65
0.21
SBI General Insurance Company Ltd.
129.50
74
(98.39)
C-Edge Technologies Ltd.
4.9
49
163.8
GE Capital Business Process Mgt. Services Pvt. Ltd.
10.80
40
24.10
Macquarie SBI Infrastructure Mgt. Pte. Ltd.
2.25
45
USD 68,09,865
10
Macquarie SBI Infrastructure Trustee Ltd.
LOSS USD42,884
11
SBI Macquarie Infrastructure Mgt. Pvt. Ltd.
18.57
45
7.84
12
SBI Macquarie Infrastructure Trustee Pvt. Ltd.
0.025
45
0.02
13
Oman India Joint Investment Fund-Mgt. Co Pvt. Ltd.
2.30
50
2.72
14
Oman India Joint Investment Fund-Trustee Co Pvt. Ltd.
0.01
50
0.00
# 100% Subsidiary of Macquarie SBI Infrastructure Mgt. Pte Ltd

State Bank of India
81

GejoeefelJe JekeleJe
efveosMeke yees[& Sleoeje GuuesKe kejlee nw efke :
i. Jeeef<e&ke uesKes leweej kejles mecee ueeiet uesKee ceevekeeW kee mecegefele Devegheeueve
efkeee ieee nw Deewj cenlJehetCe& efJeeueveeW keer efmLeefle ceW mecegefele mheerkejCe
efoee ieee nw;
ii. GvneWves Ssmeer uesKee veerefleeeW kee eeve SJeb efvejblej eeesie efkeee nw Deewj Ssmes
efveCe&e efkeS nQ leLee eekekeueve efkeS nQ, pees 31 ceee& 2014 kees yeQke kes
keee&keueehe Deewj Gkele efoveebke kees meceehle Je<e& nsleg yeQke kes ueeYe SJeb neefve
keer mener SJeb efve<he#e efmLeefle oMee&ves kes efueS heee&hle SJeb efJeJeske meccele nQ;
iii. GvneWves yeQke keer DeeefmleeeW keer megj#ee kejves Deewj OeesKeeOe[er leLee Deve
DeefveeefceleleeDeeW kees jeskeves Deewj Gvekee helee ueieeves kes efueS yeQkekeejer
efJeefveeceve DeefOeefveece, 1949 Deewj Yeejleere ms yeQke DeefOeefveece,
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SJeb heee&hle meeJeOeeveer yejleer nw; Deewj
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leweej efkeee nw~
DeeYeej
Je<e& kes oewjeve meJe&eer efoJeekej ieghlee, eyebOe efveosMeke Deewj eer eleerhe eewOejer,
DeOe#e DeefOeJeef<e&lee Deeeg hetCe& nesves hej eceMe: 31 pegueeF& 2013 Deewj
30 efmelebyej 2013 kees mesJeeefveJe=e nes ieS~
eer ef$eYegJeve veeLe elegJexoer Yeejle mejkeej eje Oeeje 19(Ie) kes
Debleie&le 29 Deiemle 2013 kees efveosMeke kes he cesb veeefcele efkeS ieS~
eerceleer DebOeleer Yedeeee& kees Oeeje 19(Ke) kes Debleie&le 2 Deiemle 2013
mes eyebOe efveosMeke kes he ceW Deewj lelheMeele Oeeje 19(ke) kes Debleie&le
7 Dekeletyej 2013 mes DeOe#e kes he ceW Deewj eer heer. eoerhe kegceej kees Oeeje
19(Ke) kes Debleie&le 27.12.2013 mes eyebOe efveosMeke kes he ceW yees[& ceW
efveegkele efkeee ieee~
efveosMeke yees[& ves yees[& keer eee&DeeW ceW heocege ngS efveosMekeeW eer efoJeekej ieghlee
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ceW efveosMekeeW kes he ceW Meeefceue ngS eer ef$eYegJeve veeLe elegJexoer, eerceleer DebOeleer
Yedeeee& Deewj eer heer. eoerhe kegceej kee mJeeiele efkeee nw~
efveosMekeeW ves Yeejle mejkeej, Yeejleere efj]peJe& yeQke, mesyeer, DeeF&Deej[erS Deewj Deve
mejkeejer SJeb efJeefveeeceke SpeWefmeeeW mes eehle ceeie&oMe&ve Deewj meneesie kes efueS Yeer
Deheveer ke=le%elee eke keer nw~
efveosMekeeW ves meYeer cenlJehetCe& eenkeeW, MesejOeejkeeW, yeQkeeW SJeb efJeeere mebmLeeDeeW,
Mesej yeepeejeW, jsefbie SpeWefmeeeW Deewj Deve efnleOeejkeeW kees Yeer Gvekes mebj#eCe SJeb
meneesie kes efueS OeveJeeo efoee nw Deewj yeQke kes kece&eeefjeeW keer meceefhe&le SJeb
eefleye erce keer GvneWves mejenvee keer nw~

efoveebke : 23 ceF&, 2014
82
kesvere efveosMeke yees[& kes efueS

Deewj Gvekeer Deesj mes
DeOe#e
Directors Report
Responsibility Statement
The Board of Directors hereby states:
i.
that in the preparation of the annual accounts, the
applicable accounting standards have been followed
along with proper explanation relating to material
departures;
ii. that they have selected such accounting policies and
applied them consistently and made judgements and
estimates as are reasonable and prudent, so as to give
a true and fair view of the state of affairs of the Bank as
on the 31st March, 2014, and of the profit and loss of the
Bank for the year ended on that date;
iii.
that they have taken proper and sufficient care for
the maintenance of adequate accounting records
in accordance with the provisions of the Banking
Regulation Act, 1949 and State Bank of India Act, 1955
for safeguarding the assets of the Bank and preventing
and detecting frauds and other irregularities; and
iv. that they have prepared the annual accounts on a going
concern basis.
ACKNOWLEDGEMENT
During the year, Sarvashri Diwakar Gupta, Managing
Director and Shri Pratip Chaudhuri, Chairman, retired on
attaining superannuation on 31st July & 30th September
2013, respectively.
Shri Tribhuwan Nath Chaturvedi was nominated as
Director under section 19(d) by Government of India w.e.f.
29th August, 2013. Smt. Arundhati Bhattacharya was
appointed as Managing Director under section 19(b) w.e.f.
2nd August, 2013 and thereafter, Chairman under section
19(a) w.e.f. 7th October 2013. Shri P. Pradeep Kumar was
appointed as Managing Director under section 19 (b) w.e.f.
27.12.2013 on the Board.
The Directors place on record their appreciation of the
contributions made by the respective outgoing Directors,
namely, Shri Diwakar Gupta and Shri Pratip Chaudhuri to the
deliberations of the Board. The Directors welcome the new
Directors Shri Tribhuwan Nath Chaturvedi, Smt. Arundhati
Bhattacharya and Shri P. Pradeep Kumar on the Board.
The Directors also express their gratitude for the guidance
and co-operation received from the Government of India, RBI,
SEBI, IRDA and other government and regulatory agencies.
The Directors also thank all the valued clients,
shareholders, banks and financial institutions, stock
exchanges, rating agencies and other stakeholders for
their patronage and support, and take this opportunity to
express their appreciation of the dedicated and committed
team of employees of the Bank.

For and on behalf of the
Central Board of Directors
Date : 23rd May, 2014
State Bank of India
Chairman
83
DeefYeMeemeve kees[ kes heefle
yeQke kee eqkeesCe
keejheesjs DeefYeMeemeve kes #es$e ceW meJe&es heLeeDeeW kee De#ejMe Devegheeueve kejves
kes efueS Yeejleere ms yeQke heefleye nw~ yeQke kee ceevevee nw efke Gheege keejheesjs
DeefYeMeemeve kee cenJe efJeefOeke SJeb efJeefveeeceke Dehes#eeDeeW kes Devegheeueve mes
DeefOeke neslee nw~ Gheege DeefYeMeemeve mes JeJemeee kes heYeeJeer heyebOeve Deewj
efveeb$eCe ceW megefJeOee nesleer nw efpememes yeQke JeJemeee meoeeej kee Ge mlej yeveeS
jKe mekelee nw Deewj Deheves efnleOeejkeeW kees Flece heefjCeece os mekelee nw ~ meb#eshe
ceW Fmekes GsMe Fme hekeej nQ :
MesejOeejkeeW keer hetbpeer keer megj#ee Deewj GmeceW Je=ef kejvee~

ieenkeeW, kece&eeefjeeW leLee meceie meceepe pewmes Deve meYeer efnleOeejkeeW kes
efnleeW keer j#ee kejvee~
mebhes<eCe ceW heejoe|Melee Deewj F&ceeveoejer megefveeqele kejvee leLee meYeer mebyebefOele
he#eeW kees mebhetCe&, mener SJeb mhe metevee GheueyOe kejevee~
ieenke mesJee leLee efve<heeove mebyebOeer GejoeefelJe megefveeqele kejvee leLee meYeer
mlejeW hej Glke=lee neefmeue kejvee~
meJe&es iegCeJeeehetCe& keejheesjs vesle=lJe heoeve kejvee pees otmejeW kes efueS
DevegkejCeere nes~
yeQke efvecveefueefKele yeeleeW kes efueS heefleye nw :

keee&veerefleke efveeb$eCe keer hejsKee lee kejvee leLee Fmekeer heYeeJeeslheeokelee

keer efvejblej meceer#ee kejvee~
veerefle efJekeeme, keeee&vJeeve SJeb meceer#ee, efveCe&eve, efveiejeveer, efveeb$eCe

Deewj efjheese\ie kes efueS megmhe he mes efueefKele heejoMeea heyebOeve heefeee
mLeeefhele kejvee~
yees[& kees eLeeJeMeke meYeer heemebefieke meteveeSB, meueen Deewj mebmeeOeve

GheueyOe kejevee leeefke Jen Deheveer Yetefcekee kee efveJee&n heYeeJeer {bie mes kej
mekes~

84
en megefveeqele kejvee efke yeQke kee efveosMeke yees[& efveeefcele yew"keW kejs,
JeJemeee leLee keeeeX kes ceeceues ceW heYeeJeer vesle=lJe leLee JeeJeneefjke-%eeve
heoeve kejs leLee yeQke kes efve<heeove keer efveiejeveer kejs~
en megefveeqele kejvee efke DeOe#e, keee&heeueke heyebOeve kes meYeer henuegDeeW

kes heefle Gejoeeer neW leLee yeQke kes efve<heeove Deewj yees[& eje efveOee&efjle
veerefleeeW kes keeee&vJeeve kes efueS yees[& kes heefle peJeeyeosn neW~ DeOe#e Deewj
efveosMeke yees[& keer Yetefcekee Yeejleere ms yeQke DeefOeefveece, 1955 leLee
FmeceW efkeS ieS meYeer mebyebefOele mebMeesOeveeW mes Yeer efveoxefMele nesleer nw~
en megefveeqele kejvee efke Yeejle mejkeej/Yeejleere efj]peJe& yeQke Deewj Deve
efJeefveeecekeeW leLee yees[& eje efveOee&efjle meYeer heeespe mebefJeefOeeeW, efJeefveeceeW
2013-14
Deewj Deve keee&efJeefOeeeW, veerefleeeW kee Devegheeueve megefveeqele kejves Deewj eefo
keesF& efJeeueve nes, lees Gmekeer metevee yees[& kees osves kes efueS efkemeer Jeefj
keee&heeueke kees yees[& kes heefle Gejoeeer yeveeee peeS~
Mesej yeepeejeW kes meeLe meteerkejCe kejej kes Keb[ 49 kes Devegmeej yeQke ves Gve
ceeceueeW kees es[kej peneB Keb[ 49 kes heeJeOeeve Yeejleere ms yeQke DeefOeefveece
1955 leLee Yeejleere efj]peJe& yeQke/Yeejle mejkeej eje peejer efkeS ieS efveosMeeW
kes Deveghe veneR nQ, keejheesjs DeefYeMeemeve kes heeJeOeeveeW kee Devegheeueve efkeee
nw~ keejheesjs DeefYeMeemeve kes Fve heeJeOeeveeW kes keeee&vJeeve hej Ske efjhees& veeres
hemlegle keer ieF& nw~
keWere yees[& : Yetefcekee SJeb mebjevee
Yeejleere ms yeQke kee ie"ve Je<e& 1955 ceW mebmeo eje heeefjle Ske DeefOeefveece
DeLee&led Yeejleere ms yeQke DeefOeefveece 1955 (DeefOeefveece) mes ngDee~ Fme
DeefOeefveece kes Devegmeej keWere efveosMeke yees[& kee ie"ve efkeee ieee Lee~
yeQke kee keWere yees[& Deheves DeefOekeej Yeejleere ms yeQke DeefOeefveece SJeb efJeefveece
1955 kes heeJeOeeveeW mes heehle kejlee nw Deewj GvneR kes Devegheeueve ceW Deheves keee&
kejlee nw~ Deve yeeleeW kes meeLe Fmekeer hecegKe Yetefcekee ceW efvecveebefkele Meeefceue nQ :
yeQke kes peesefKece heesHeeFue hej vepej jKevee;
yeQke kes JeJemeee Deewj efveeb$eCe heCeeueer keer mechetCe& efveiejeveer;
efJeMes<e%e heyebOeve megefveeqele kejvee, Deewj;
yeQke kes efnleOeejkeeW kes ueeYeeW ceW DeefOekeeefOeke Je=ef kejvee~
yees[& keer DeOe#elee Yeejleere ms yeQke DeefOeefveece keer Oeeje 19 (ke) kes Debleie&le
efveege yeQke kes DeOe#e eje keer peeleer nw~ Yeejleere ms yeQke DeefOeefveece keer
Oeeje 19 (Ke) kes Debleie&le eej heyebOe efveosMeke Yeer Fme yees[& kes meome efveege
efkeS ieS nQ~ DeOe#e SJeb heyebOe efveosMeke hetCe&keeefueke efveosMeke nQ~ 31 ceee&
2014 kees yees[& ceW kegue yeejn Deve efveosMeke Les pees efvece>evegmeej nQ;

Oeeje 19(ie) kes Debleie&le MesejOeejkeeW eje efveJee&efele eej efveosMeke,
keW mejkeej eje Oeeje 19(ieke) kes Debleie&le veeefcele Ske efveosMeke,
keW mejkeej eje Oeeje 19 (ieKe) kes Debleie&le veeefcele Ske efveosMeke,
keW mejkeej eje Oeeje 19(Ie) kes Debleie&le veeefcele eej efveosMeke,
keW mejkeej eje Oeeje 19(*) kes Debleie&le veeefcele Ske efveosMeke (Yeejle
mejkeej kee DeefOekeejer), Deewj
keW mejkeej eje Oeeje 19(e) kes Debleie&le veeefcele (Yeejleere

efj]peJe& yeQke kee DeefOekeejer) Ske efveosMeke ~
The Banks Philosophy on
Code of Governance
State Bank of India is committed to the best practices in
the area of Corporate Governance, in letter and in spirit.
The Bank believes that good Corporate Governance is
much more than complying with legal and regulatory
requirements. Good governance facilitates effective
management and control of business, enables the Bank to
maintain a high level of business ethics and to optimise
the value for all its stakeholders. The objectives can be
summarised as:
To protect and enhance shareholder value.
To protect the interest of all other stakeholders such as
customers, employees and society at large.
To ensure transparency and integrity in communication
and to make available full, accurate and clear
information to all concerned.
To ensure accountability for performance and customer
service and to achieve excellence at all levels.
To provide corporate leadership of the highest standard
for others to emulate.
The Bank is committed to:

Ensuring that the Banks Board of Directors meets
regularly, provides effective leadership and insights in
business and functional matters and monitors Banks
performance.

Establishing a framework of strategic control and
continuously reviewing its efficacy.

Establishing clearly documented and transparent
management processes for policy development,
implementation
and
review,
decision-making,
monitoring, control and reporting.

Providing free access to the Board to all relevant
information, advices and resources as are necessary to
enable it to carry out its role effectively.
Ensuring that the Chairman has the responsibility for all
aspects of executive management and is accountable to
the Board for the ultimate performance of the Bank and
implementation of the policies laid down by the Board.
The role of the Chairman and the Board of Directors
are also guided by the SBI Act, 1955 with all relevant
amendments.
Ensuring that a senior executive is made responsible
in respect of compliance issues with all applicable
statutes, regulations and other procedures, policies as
laid down by the GOI/RBI and other regulators and the

Board, and reports deviations, if any.
The Bank has complied with the provisions of Corporate
Governance as per Clause 49 of the Listing Agreement with
the Stock Exchanges except where the provisions of Clause
49 are not in conformity with SBI Act, 1955 and the directives
issued by RBI/GOI. A report on the implementation of
these provisions of Corporate Governance in the Bank is
furnished below.
Central Board : Role and Composition
State Bank of India was formed in 1955 by an Act of the
Parliament, i.e., The State Bank of India Act, 1955 (Act).
A Central Board of Directors was constituted according to
the Act.
The Banks Central Board draws its powers from and
carries out its functions in compliance with the provisions
of SBI Act & Regulations 1955. Its major roles include,
among others:
Overseeing the risk profile of the Bank;

Monitoring the integrity of its business and control
mechanisms;
Ensuring expert management, and;
Maximising the interests of its stakeholders.
The Central Board is headed by the Chairman, appointed
under Section 19(a) of SBI Act; four Managing Directors
are also appointed members of the Board under Section
19(b) of SBI Act. The Chairman and Managing Directors are
whole time Directors. As on 31st March, 2014, there were
twelve other directors on the Board, as under :

four directors, elected by the shareholders under
Section 19(c),

one director, nominated by the Central Government
under Section 19(ca),

one director, nominated by the Central Government
under Section 19(cb),
four directors, nominated by the Central Government
under Section 19(d),
one director (official from the Govt. of India), nominated
by the Central Government under Section 19(e), and

one director (official from the Reserve Bank of
India), nominated by the Central Government under
Section 19(f).
State Bank of India
85
Fme yees[& kee ie"ve meteeryelee JeJemLee kes Keb[ 49 ceW efveOee&efjle heeJeOeeveeW kes Deveghe nw~ efveosMekeeW kes yeere Deeheme ceW keesF& mebyebOe veneR nw~
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keWere yees[& keer yew"keW
Je<e& 2013-14 kes oewjeve Deeeesefpele yees[& keer yew"keeW keer leejerKe Deewj GveceW efveosMekeeW keer GheeqmLeefle
Deeeesefpele yew"keeW keer mebKee : 12
yew"keeW keer leejerKe
: 18.04.2013, 23.05.2013, 21.06.2013, 16.07.2013, 12.08.2013, 30.09.2013, 30.10.2013,
13.11.2013, 30.12.2013, 31.01.2014, 14.02.2014, 03.03.2014
eer Se. peer. keev^skej, heyebOe efveosMeke SJeb mecetn keee&heeueke (DeeF&yeer), eer S. ke=<Ce kegceej, heyebOe efveosMeke SJeb mecetn keee&heeueke (Sveyeer), eer Sme. efJeeveeLeve,
heyebOe efveosMeke SJeb mecetn keee&heeueke (meneesieer SJeb Deveg<ebieer), eer Sme. JeWkeeeuece, Deewj eer nefjeb yeneogj eEmen, efveosMeke meYeer yeejn yew"keeW ceW GheeqmLele jns~
efveosMeke kee veece
eer heleerhe eewOejer, DeOe#e (30.09.2013 leke)
(ke) heyebOe efveosMeke SJeb cegKe efJee DeefOekeejer (02.08.2013 mes 06.10.2013 leke)
(Ke) DeOe#e (07.10.2013 mes)
eer efoJeekej ieghlee, heyebOe efveosMeke SJeb cegKe efJee DeefOekeejer (31.07.2013 leke)
eer heer. heoerhe kegceej, heyebOe efveosMeke SJeb mecetn keee&heeueke (meeryeer) (27.12.2013 mes)
eer [er. megbojced
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eer oerheke DeeF&. Deefceve
eer ef$eYegJeve veeLe elegJexoer (29.08.2013 mes)
eer jepeerJe ke
kesvere yees[& keer keee&keeefjCeer meefceefle

keWere yees[& keer keee&keeefjCeer meefceefle (F&meermeeryeer) kee ie"ve Yeejleere ms yeQke
DeefOeefveece, 1955 keer Oeeje 30 kes Devegmeej efkeee ieee nw~ Yeejleere ms
yeQke meeceeve efJeefveece (46 SJeb 47) ceW heeJeOeeve nw efke keWere yees[& kes
meeceeve DeLeJee efJeMes<e efveosMeeW kes DeOeerve keWere yees[& keer keee&keeefjCeer meefceefle
keWere yees[& keer heefjefOe ceW Deeves Jeeues efkemeer Yeer ceeceues hej efJeeej kej mekeleer
nw~ keWere yees[& keer keee&keeefjCeer meefceefle ceW DeOe#e, heyebOe efveosMeke, Yeejleere
ms yeQke DeefOeefveece keer Oeeje 19(e) kes Debleie&le veeefcele efveosMeke (Yeejleere
efj]peJe& yeQke kes veeefceleer) Deewj Yeejle ceW efpeme mLeeve hej yew"ke Deeeesefpele keer
pee jner nes, Gme mLeeve hej meeceeve he mes efveJeeme kej jns DeLeJee Gme mecee
JeneB GheeqmLele meYeer ee keesF& Deve efveosMeke Meeefceue nesles nQ~ keWere yees[& keer
keee&keeefjCeer meefceefle keer Ske yew"ke heleske mehleen ceW Deeeesefpele keer peeleer nw~
Je<e& kes oewjeve, 55 F&meermeeryeer yew"keW Deeeesefpele keer ieF~ SmeyeerDeeF& efJeefveece
1955 kes Devegmeej efveOee&efjle Dehes#eeDeeW kee meKleer mes Devegheeueve efkeee ieee~
86
2013-14
veeceebkeve/eeve kes yeeo/

keee&keeue kes oewjeve
Deeeesefpele yew"keeW keer mebKee
06
Gve yew"keeW keer

mebKee efpeveceW
GheeqmLele Les
06
02
06
04
04
12
12
12
12
12
12
12
07
12
12
02
06
04
04
08
05
11
11
11
07
09
04
05
04
Deve yees[& mlejere meefceefleeeB :

Yeejleere ms yeQke DeefOeefveece Deewj meeceeve efJeefveece, 1955 kes heeJeOeeveeW leLee
Yeejle mejkeej/Yeejleere efj]peJe& yeQke/mesyeer kes efoMee-efveoxMeeW kes Devegmeej keWere
yees[& ves yees[& mlejere Dee" meefceefleeeB ieef"le keer nQ~ es nQ : uesKee-hejer#ee meefceefle,
peesefKece heyebOeve meefceefle, MesejOeejke/efveJesMeke efMekeeele efveJeejCe meefceefle, ye[er
jeefMe (`1 kejes[ leLee Gmemes DeefOeke jeefMe) keer OeesKeeOeef[eeW keer efveiejeveer kes
efueS yees[& keer efJeMes<e meefceefle, ieenke mesJee meefceefle, heeweesefiekeer keee&veerefle meefceefle,
yees[& keer heeefjeefceke meefceefle Deewj Jemetueer efveiejeveer kes efueS yees[& meefceefle~ es
meefceefleeeB yees[& mlejere keee&Jeener ceW keejiej hesMesJejevee meneesie heoeve kejleer nQ
efpeveceW hecegKe #es$e nQ uesKee-hejer#ee Deewj uesKee, peesefKece heyebOeve, MesejOeejkeeW/
efveJesMekeeW keer efMekeeeleeW kee efveJeejCe, OeesKeeOe[er keer meceer#ee Deewj efveeb$eCe,
ieenke mesJee keer meceer#ee SJeb ieenkeeW keer efMekeeeleeW kee efveJeejCe, heeweesefiekeer
heyebOeve, keee&heeueke efveosMekeeW kees ceeveose kee Yegieleeve Deewj $e+Ce SJeb DeefieceeW
keer Jemetueer keer efveiejeveer~ Yeejle mejkeej kes efoMee-efveoxMeeW kes DeeOeej hej hetCe&keeefueke
The composition of the Board complies with the provisions laid down in Clause 49 of the Listing Agreement. There is no
inter-se relationship between Directors.
A brief resume of each of the Non-Executive Directors is presented in Annexure I. Particulars of the directorships/
memberships held by all the Directors in various Boards/Committees are presented in Annexure II and the details of their
shareholding in the Bank are mentioned in Annexure III.
Meetings of the Central Board
Dates & Attendance of Directors at Board Meetings during 2013-14
No. of Meetings held
: 12
Dates of the Meetings : 1

8.04.2013, 23.05.2013, 21.06.2013, 16.07.2013, 12.08.2013, 30.09.2013, 30.10.2013,
13.11.2013, 30.12.2013, 31.01.2014, 14.02.2014, 03.03.2014
Shri H. G. Contractor, MD & GE (IB), Shri A. Krishna Kumar, MD & GE (NB), Shri S. Vishvanathan, MD & GE (A&S), Shri S.
Venkatachalam and Shri Harichandra Bahadur Singh, Directors attended all the twelve Meetings.
Name of the Director
Shri Pratip Chaudhari, Chairman (upto 30.09.2013)

(a) Managing Director & Chief Financial Officer
(w.e.f. 02.08.2013 and upto 06.10.2013)
(b) Chairman (w.e.f. 07.10.2013)
Shri Diwakar Gupta, Managing Director & Chief Financial Officer (upto 31.07.2013)
Shri P. Pradeep Kumar, MD & GE (CB) (w.e.f. 27.12.2013)
Shri D. Sundaram
Shri Thomas Mathew
Shri S.K. Mukherjee
Dr. Rajiv Kumar
Shri Deepak I. Amin
Shri Tribhuwan Nath Chaturvedi (w.e.f. 29.08.2013)
Shri Rajiv Takru
Dr. Urjit R. Patel
Executive Committee of the Central Board

The Executive Committee of the Central Board (ECCB) is
constituted in terms of Section 30 of the SBI Act, 1955. The
State Bank of India General Regulations (46 & 47) provide
that, subject to the general or special directions of the
Central Board, ECCB may deal with any matter within the
competence of the Central Board. ECCB consists of the
Chairman, the Managing Directors, the Director nominated
under Section 19(f) of the SBI Act (Reserve Bank of India
nominee), and all or any of the other Directors who are
normally residents or may for the time being be present at
any place within India where the meeting is held. The ECCB
meetings are held once every week. During the year, 55
ECCB meetings were held. The quorum requirements, as
per SBI Regulations 1955, are complied with meticulously.
Other Board Level Committees
In terms of the provisions of SBI Act and General Regulations,
1955 and Govt./RBI/SEBI guidelines, the Central Board
No. of Meetings held after

nomination/ election/
during incumbency
No. of
Meetings
attended
06
06
02
02
06
04
04
12
12
12
12
12
12
12
07
12
12
06
04
04
08
05
11
11
11
07
09
04
05
04
has constituted eight Board Level Committees viz. Audit

Committee, Risk Management Committee, Shareholders/
Investors Grievance Committee, Special Committee
of the Board for Monitoring of Large Value Frauds
(`1 crores and above), Customer Service Committee, IT
Strategy Committee, Remuneration Committee & Board
Committee to Monitor Recovery. These Committees
provide effective professional support in the conduct of
Board level business in key areas like Audit & Accounts,
Risk Management, resolution of Shareholders/Investors
grievances, Fraud Review and Control, Review of customer
service and redressal of customer grievances, Technology
Management, Payment of Incentives to Executive Directors
and Oversight on Recovery of Loans and Advances. While
the Remuneration Committee approves, once in a year,
payment of incentives to wholetime Directors, based on
Govt. of India guidelines, the other Committees meet
periodically, once in a quarter generally, to deliberate on
policy issues and/or review domain performance, as per
State Bank of India
87
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efveoxMeeW kee Devegheeueve;
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: 17.04.2013, 22.05.2013,19.07.2013, 10.08.2013, 23.10.2013, 12.11.2013,
27.12.2013, 13.02.2014, 03.03.2014, 18.03.2014
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1
7
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88
2013-14
the calendar of reviews approved by the Central Board. The

Committees also call external specialists, besides drawing
upon the services of top executives from the Bank, as and
when needed. The minutes and proceedings containing
brief reports on the discussions held at the meetings of
the Committees are placed before the Central Board.
Audit Committee of the Board
The ACB functions as per RBI guidelines and complies with
the provisions of Clause 49 of the Listing Agreement to the
extent that they do not violate the directives/guidelines
issued by RBI.
Functions of ACB
(a) ACB provides direction as also oversees the operation
of the total audit function in the Bank. It also appoints
Statutory Auditors of the Bank and reviews their
performance from time to time.
(b) ACB reviews the Banks financial, Risk Management,
IS Audit Policies and Accounting Policies/Systems of
the Bank to ensure greater transparency.
(c) ACB reviews the internal inspection/audit plan and
functions in the Bank the system, its quality and
effectiveness in terms of follow-up. It also, especially,
focuses on the follow up of:
KYC-AML guidelines;
Major areas of housekeeping;

Compliance of Clause 49 and other guidelines
issued by SEBI from time to time;

Status of implementation of Ghosh and Jilani
Committee recommendations.
(d) It obtains and reviews reports from the Compliance
Department in the Bank.
(e)
ACB follows up on all the issues raised in RBIs
Annual Financial Inspection Reports under Section
35 of the Banking Regulation Act, 1949 and Long
Form Audit Reports of the Statutory Auditors and
other Internal Audit Reports. It interacts with the
external auditors before the finalisation of the
annual/quarterly financial accounts and reports. A
formal Audit Charter or Terms of Reference laid
down by the Central Board, is in place and updated
periodically.
The ACB has eight members of the Board of Directors,
including two whole time Directors, two official Directors
(nominees of GOI and RBI) and four non-official, nonexecutive Directors. Meetings of the ACB are chaired by a
Non-Executive Director. During the year, ten meetings of
the ACB were held to review the various matters connected
with the internal control, systems and procedures and
other aspects as required in terms of RBI guidelines.
Dates of Meetings of ACB held & Attendance of Directors during 2013-14

No. of Meetings held
: 10
Dates of the Meetings : 17.04.2013, 22.05.2013, 19.07.2013, 10.08.2013, 23.10.2013, 12.11.2013, 27.12.2013, 13.02.2014,
03.03.2014, 18.03.2014
Shri H. G. Contractor, MD & GE (IB) and Shri S. Venkatachalam, Director attended all the ten Meetings.
Name of the Director
Shri A. Krishna Kumar, Managing Director & GE (NB)

Shri S. Vishvanathan, Managing Director & GE (A&S) Alternate Member
Shri D. Sundaram
Shri Thomas Mathew
Dr. Rajiv Kumar
Shri Rajiv Takru
Dr. Urjit R. Patel
No. of Meetings held after

nomination / election /
during tenure
No. of
Meetings
attended
10
10
10
10
10
10
9
1
8
9
6
1
7
The constitution and quorum requirements, as per RBI guidelines, are complied with meticulously.
Risk Management Committee of the Board
The Risk Management Committee of the Board (RMCB) was constituted on 23rd March, 2014, to oversee the policy and
strategy for integrated risk management relating to credit risk, market risk and operational risk. The Committee has,
eight members and the Senior Managing Director is the Chairman of the Committee. During 2013-14 four meetings of
the RMCB were held on 31.05.2013, 18.09.2013, 12.12.2013, and 18.03.2014.
State Bank of India
89
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219
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Metve
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90
2013-14
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Shareholders/Investors Grievance Committee of the Board

In pursuance of Clause 49 of the Listing Agreement with
the Stock Exchanges, Shareholders/Investors Grievance
Committee of the Board (SIGCB) was formed on 30th
January, 2001, to look into the redressal of Shareholders
and Investors complaints regarding transfer of shares,
non-receipt of annual report, non-receipt of interest on
bonds/declared dividends, etc. The Committee has, six
members and is chaired by a Non-Executive Director. The
Committee met four times during 2013-14, on 25.04.2013,
22.07.2013, 23.10.2013 and 03.02.2014 and reviewed the
position of complaints.
Number of shareholders 219
complaints received
during the year
Number of complaints
not solved to the
satisfaction of
shareholders
NIL
Number of Pending
Complaints
NIL
Name and designation of Shri R. K. Agrawal

Compliance officer
General Manager (Compliance)
Special Committee of the Board for Monitoring of Large
Value Frauds (`1 crore and above)
The Special Committee of the Board for monitoring of Large
Value Frauds (`1 crore and above) (SCBMF) was constituted
on the 29th March, 2004, to monitor and review all large
value frauds with a view to identifying systemic lacunae,
if any, reasons for delay in detection and reporting, if any,
monitoring progress of CBI/Police investigation, recovery
position, ensuring that staff accountability exercise is
completed quickly, reviewing the efficacy of remedial
action taken to prevent recurrence of frauds and putting in
place suitable preventive measures. The Committee has,
eight members and the Senior Managing Director on the
Committee is the Chairman. The Committee met four times
during 2013-14, on 13.06.2013, 20.08.2013, 03.12.2013 and
11.03.2014.
Customer Service Committee of the Board
The Customer Service Committee of the Board (CSCB)
was constituted on 26th August, 2004, to bring about
ongoing improvements in the quality of customer service
provided by the Bank. The Committee has eight members
and the Senior Managing Director on the Committee is
the Chairman. During the year 2013-14, four meetings
of the Committee were held on 08.06.2013, 26.08.2013,
07.11.2013 and 03.02.2014.
IT Strategy Committee of the Board
With a view to tracking the progress of the Banks
IT initiatives, the Bank's Central Board constituted
technology committee of the Board on 26th August, 2004
and renamed it as IT Strategy Committee of the Board w.e.f.

24th October, 2011. The Committee has played a strategic
role in the Banks technology domain. The Committee has
six members and is chaired by a Non-Executive Director.
The Committee met four times during 2013-14, on
06.06.2013, 16.08.2013, 21.11.2013 and 26.02.2014.
Remuneration Committee of the Board
The Remuneration Committee was constituted on 22nd
March, 2007, for evaluating the performance of Whole Time
Directors of the Bank in connection with the payment of
incentives, as per the scheme advised by the Government
of India in March 2007. The Committee has four members
consisting of (i) the Government Nominee Director, (ii) the
RBI Nominee Director and (iii) two other Non-Executive
Directors.
Board Committee to Monitor Recovery
In terms of Govt. of India advices, a Board Committee to
Monitor Recovery was constituted by the Central Board
at its meeting held on 20th December, 2012, for oversight
on Recovery of Loans and Advances. The Committee has
six members consisting of Chairman, four Managing
Directors and the Govt. Nominee Director. The Committee
met three times during 2013-14, on 17.07.2013, 05.11.2013,
15.02.2014 and reviewed the NPA management of the
Bank.
Local Boards
In terms of the provisions of SBI Act and General
Regulations 1955, at every centre where the Bank has a
Local Head Office (LHO), Local Boards/Committees of
Local Boards are functional. The Local Boards exercise
such powers and perform such other functions and duties
delegated to them by the Central Board. As on 31st March,
2014, Local Boards at Ten LHOs and Committees of the
Local Boards at the remaining Four LHOs were functional.
The minutes and proceedings of the meetings of Local
Boards/Committees of Local Boards are placed before the
Central Board.
Sitting Fees
The remuneration of the whole-time Directors and the
Sitting Fees paid to the Non-Executive Directors for
attending the meetings of the Board/Committees of the
Board are as prescribed by GOI from time to time. No
remuneration, other than the Sitting Fees for attending
Board and/or its Committee meetings, is paid to
Non-Executive Directors. At present, Sitting Fees of
`10,000/- is paid for attending the meetings of the Central
Board and `5,000/- for attending the meetings of Other
Board level Committees. Sitting fees are, however, not paid
to the Chairman and Managing Directors of the Bank and
GOI Nominee/RBI Nominee Directors. Details of Sitting fees
paid during the year 2013-14 are placed in Annexure-IV.
Compliance with Banks Code of Conduct
The Directors on the Banks Central Board and Senior
Management have affirmed compliance with the Banks
State Bank of India
91
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(01.04.2013 mes 30.09.2013 leke)
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(01.04.2013 mes 31.03.2014 leke)
(01.04.2013 mes 31.03.2014 leke)
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(27.12.2013 mes 31.03.2014 leke)
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4,64,516.13
4,32,920.97
0.00
8,97,437.10
1,63,177.41
1,32,003.22
0.00
2,95,180.63
6,27,693.54
5,64,924.19
377600.00
0.00
11,92,617.73
480000.00
600000.00
1457600.00
9,60,000.00
8,58,663.60
5,00,000.00
23,18,663.60
9,60,000.00
8,58,663.60
5,00,000.00
23,18,663.60
9,19,590.00
8,23,101.00
2,50,000.00
19,92,691.00
2,38,677.42
2,14,809.68
0.00
4,53,487.10
3,20,000.00
2,49,600.00
5,00,000.00
10,69,600.00
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92
2013-14
Code of Conduct for the financial year 2013-14. Declaration to this effect signed by the Chairman is placed in Annexure-V.
The Code is posted on the Banks website.
Developments during the year
In an effort to keep the Directors contemporised, the Bank took the following initiatives during the year:
(i) One Director participated in Conference of Non-Executive Directors on 13th and 14th May, 2013, organised by Centre for
Advanced Financial Research and Learning (CAFRAL) at Mumbai.
(ii) One Director nominated by Govt. of India, participated in an Interactive Meeting of Independent Directors on Effective
Governance in Banks Role of Independent Directors on 16th November, 2013 by ICAI at New Delhi.
Salary and Allowances paid to the Chairman and Managing Directors in 2013-14
Chairman
(07.10.2013 to 31.03.2014) as Chairman
(02.08.2013 to 06.10.2013) as Managing
Director
Total
Shri Pratip Chaudhuri (Ex-Chairman)
(01.04.2013 to 30.09.2013)
Managing Director
Shri Hemant G Contractor
(01.04.2013 to 31.03.2014)
Shri A Krishna Kumar
(01.04.2013 to 31.03.2014)
Shri S Vishvanathan
(01.04.2013 to 31.03.2014)
Shri P Pradeep Kumar
(27.12.2013 to 31.03.2014)
Shri Diwakar Gupta (Ex-Managing Director)
(01.04.2013 to 31.07.2013)
Basic
DA
Incentives Other Arrears Total Remuneration
4,64,516.13
4,32,920.97
0.00
8,97,437.10
1,63,177.41
1,32,003.22
0.00
2,95,180.63
6,27,693.54
4,80,000.00
5,64,924.19
3,77,600.00
0.00
6,00,000.00
11,92,617.73
14,57,600.00
9,60,000.00
8,58,663.60
5,00,000.00
23,18,663.60
9,60,000.00
8,58,663.60
5,00,000.00
23,18,663.60
9,19,590.00
8,23,101.00
2,50,000.00
19,92,691.00
2,38,677.42
2,14,809.68
0.00
4,53,487.10
3,20,000.00
2,49,600.00
5,00,000.00
10,69,600.00
Attendance at the Annual General Meeting

The last Annual General Meeting (AGM) for the year 2012-13, held on the 21st June, 2013, was attended by 12 Directors,
viz., Shri Pratip Chaudhuri, Shri Hemant G. Contractor, Shri Diwakar Gupta, Shri A. Krishna Kumar, Shri S. Vishvanathan,
S. Venkatachalam, Shri D. Sundaram, Shri Parthasarthy Iyangar, Shri Thomas Mathew, Shri S.K. Mukherjee,
Shri Harichandra Bahadur Singh and Shri Jyoti Bhushan Mohapatra. AGM (2011-12) was held on 22nd June, 2012 and AGM
(2010-11) was held on 20th June, 2011. All three AGMs were held in Mumbai and no Special resolutions were passed in
the previous three AGMs.
Disclosure
The Bank has not entered into any materially significant related party transactions with its Promoters, Directors, or
Management, their subsidiaries or relatives, etc., that may have potential conflict with the interests of the Bank at large.
The Bank has complied with applicable rules and regulations prescribed by Stock Exchanges, SEBI, RBI or any other
statutory authority relating to the capital markets. During the last three years. no penalties or strictures have been
imposed by them on the Bank.
A Whistle Blower Policy has been put in place and displayed on State Bank Times for reporting any unethical practices
or behaviour by employees in violation of their service rules, with a provision for protection of interest / identity of the
whistleblower.
The Bank has complied in all respects with the requirements of Clause 49 of the Listing Agreement with the Stock
Exchanges, to the extent that the requirements of the Clause do not violate the provisions of State Bank of India Act 1955,
the rules and regulations made thereunder and guidelines or directives issued by the Reserve Bank of India.
State Bank of India
93
MesejOeejkeeW kes DeeJeeme hej DeOe&-Jeee|<eke efJeeere efve<heeove leLee cenlJehetCe& IeveeSb meb#eshe ceW hesef<ele kejves kees es[kej yeQke ves KeC[ 49 keer meYeer iewj-meebefJeefOeke
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kes Jeee|<eke, DeOe&-Jeee|<eke Deewj efleceener heefjCeece osMe kes meYeer hecegKe meceeeej-he$eeW ceW hekeeefMele efkeS ieS~ Fve heefjCeeceeW kees yeQke keer JesyemeeF (www.sbi.co.in Deewj www.
statebankofindia.com) hej Yeer heoe|Mele efkeee ieee~ Jeee|<eke efjhees& yeQke kes meYeer MesejOeejkeeW kees Yespeer peeleer nw~ yeQke keer JesyemeeF hej Deve meeceieer kes meeLe-meeLe yeQke eje
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MesejOeejkeeW keer Jeee|<eke cenemeYee
: efoveebke : 03.07.2014, mecee : Deheje 3.00 yepes
mLeeve : JeeF&. yeer. eJneCe meYeeie=n, cegbyeF&
efJeeere kewueW[j
: 01.04.2013 mes 31.03.2014
yeneryeboer keer leejerKe
: 31-05-2014 mes 04.06.2014
`15.00 heefle Mesej
keer oj mes Debleefjce
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: 02.04.2014
`15.00 heefle Mesej keer
oj mes Debeflece ueeYeebMe kee Yegieleeve-
Yegieleeve keer leejerKe
: 19.06.2014
Fueskeê@efveke meceeMeesOeve
: Yeejleere ms yeQke kes ueeYeebMeeW kee Yegieleeve efJeefYeVe Fueskeêefveke ceeOeceeW mes Yeer
efkeee pee jne nw~
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: cegbyeF&, Denceoeyeeo, keesuekeelee, veF& efouueer, esVeF& Deewj vesMeveue me@ke SkemeeWpe,
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Meguke Deoe kej efoee ieee nw~
me@ke kees[/meeretSmeDeeF&heer
: me@ke kees[ 500112 (yeerSmeF&) SmeyeerDeeF&Sve (SveSmeF&)
meeretSmeDeeF&heer etSme 856552203 (SueSmeF&)
Mesej nmleeblejCe JeJemLee
: Yeewefleke he kes MesejeW keer nmleeblejCe heefeee hetjer kej GvnW efveOee&efjle meceeeJeefOe ceW
MesejOeejkeeW kees ueeweee peelee nw ~ meteerkejCe kejejeW keer MeleeX kes Devegmeej $ewceeefmeke
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kebheveer meefeJe eje efkeee peelee nw~
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: huee@ yeer-5, Deewj hee& yeer, ee@me uesve, SceDeeF&[ermeer, cejesue, DebOesjer (hetJe&),
cegbyeF&- 400 093.
yees[& Heesve vebyej
: 022-6671 2151 mes 56 (hetJee& 10 yepes mes Deheje 1.00 yepes leke Deewj
Dehejenve 2 yepes mes 4.30 yepes leke)
meerOes vebyej
: 022-6671 2198, 022-6671 2199, 022-6671 2201 mes 6671
2203 leke
F&-cesue helee
: sbi_eq@dfssl.com,
Hewkeme
: (022) 6671 2204
he$e-JeJenej kes efueS helee
: Yeejleere ms yeQke,
Mesej SJeb yeeb[ efJeYeeie, keejheesjs keW, 14 JeeR cebefpeue, ms yeQke YeJeve,
ceeoece keecee jes[, vejerceve hee@Fb, cegbyeF&-400 021.
sueerHeesve
: (022) 22740841 mes 22740848
Hewkeme
: (022) 22855348
F&-cesue helee
: gm.snb@sbi.co.in
94
2013-14
Mandatory requirements of Clause 49 as to the composition of the Board of Directors, composition and quorum of the
Audit Committee, Non-Executive Directors compensation, the appointment, re-appointment of the Statutory auditors
and fixation of their fees are not binding on the Bank, as separate provisions in the State Bank of India Act, SBI General
Regulations and the Reserve Bank of India guidelines deal with the same.
The Bank has complied with all applicable non-mandatory requirements of Clause 49, except for sending half-yearly
declaration of financial performance and summary of significant events to the households of shareholders, since detailed
information on the same is posted on the website of the Bank.
Means of Communication
The Bank strongly believes that all stakeholders should have access to complete information on its activities, performance
and product initiatives. Annual, half-yearly and quarterly results of the Bank for the year 2013-14 were published in
the leading newspapers of the country. The results were also displayed on the Banks website (www.sbi.co.in and www.
statebankofindia.com). The annual report is sent to all shareholders of the Bank. The Banks website displays, interalia,
official news releases of the Bank, the Banks Annual Report and Half-yearly report and details of various product
offerings. Every year, after the annual and half-yearly results are declared, a Press meet is held on the same day, in which
the Chairman makes a presentation and answers the queries of the media. This is followed by another meeting to which
a number of investment analysts are invited. Details of the Banks performance are discussed with the analysts in the
meeting. After declaring quarterly results, press notifications are issued
General Shareholder Information
The Annual General Meeting of the Shareholders : Date: 03.07.2014, Time 03.00 pm .

Venue: Y. B. Chavan Auditorium, Mumbai
Financial Calendar
01.04.2013 to 31.03.2014
Period of Book Closure
31.05.2014 to 04.06.2014
Interim Dividend paid @ `15.00 per share
02.04.2014
Final Dividend @ `15.00 per share-payment date
19.06.2014
Electronic Clearing
:
Dividend on SBI shares is also being paid through various
electronic modes
Listing on Stock Exchanges
:
Mumbai, Ahmedabad, Kolkata, New Delhi, Chennai and
National Stock Exchange, Mumbai. GDRs listed on London
Stock Exchange (LSE). Listing fees have been paid upto date to
all Stock exchanges, including LSE
Stock Code/CUSIP
: Stock Code 500112 (BSE) SBIN (NSE) CUSIP US 856552203

(LSE)
Share Transfer System
: Share transfers in Physical form are processed and returned

to the shareholders within stipulated time. Quarterly Share
transfer audit and reconciliation of Share Capital audit in
terms of the Listing Agreements are regularly carried out by an
independent Company Secretary.
Registrar and Transfer
Agent and their Unit Address
: Plot B-5, and Part B, Cross Lane, MIDC, Marol, Andheri (E),
Mumbai 400 093.
Board Phone numbers
: 022-6671 2151 to 56 (between 10 a.m. to 1.00 p.m. and 2 p.m. to

4.30 p.m.)
Direct Numbers
022-6671 2198, 022-667121 99, 022-6671 2201 to 6671 2203
E-mail address
sbi_eq@dfssl.com,
Fax
(022) 6671 2204
M/s Datamatics Financial Services Limited
Address for
:
Correspondence

State Bank of India

Shares & Bonds Department, Corporate Centre, 14th Floor,
State Bank Bhavan, Madam Cama Road, Nariman Point,
Mumbai 400 021.
Telephones
(022) 22740841 to 22740848
Fax
(022) 22855348
E-mail Address
gm.snb@sbi.co.in
State Bank of India
95
efJee Je<e& 2013-14 kes oewjeve hetbpeer mebJeOe&ve
efJee Je<e& 2013-14 kes oewjeve hetbpeer mebJeOe&ve kejves hej yeQke ves Keemeleewj mes Oeeve efoee~ Yeejleere ms yeQke DeefOeefveece, 1955 keer Oeeje 5(2) kes Debleie&le Yeejleere
efj]peJe& yeQke Deewj Yeejle mejkeej kes DevegceesoveeW kes Devegmeej yeQke ves efvecveefueefKele FefkeJeer hetbpeer pegeF&:
(i) efoveebke 02.01.2014 kees Yeejle mejkeej kees DeefOeceeveer efveie&ce kes Debleie&le eefle Mesej `1,772.74 (Ske npeej meele meew yenej
hees Deewj eewnej hewmes) kes eerefceece kes meeLe eefle Mesej `1,782.74 (Ske npeej meele meew yeeemeer hees Deewj eesnej hewmes) kes efnmeeye mes
`1999,99,98,496.90 (Ske npeej veew meew efveveeveJes kejes[ efveveeveJes ueeKe Ded"eveJes npeej eej meew efeeveJes hees veyyess hewmes cee$e) keer kegue jeefMe
kes 1,12,18,685 F&efkeJeer Mesej Deeyebefle efkeS ieS~ Deeyebefle efkeS ieS MesejeW kees mesyeer (DeeF&meer[erDeej) efJeefveece, 2009 kes efJeefveece 78(1) kes
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(ii) efoveebke 03.02.2014 kees hee$e mebmLeeiele mLeeveehevve kes Debleie&le eefle Mesej `1,555.00 kes eerefceece kes meeLe eefle Mesej `10/- kes
`1,565.00 kes efveie&ce cetue, pees mesyeer DeeF&meer[erDeej efJeefveeceeW kes Devegmeej `1,629.35 keer vetvelece oj hej 3.95% keer yee oj mes efvekeeuee ieee
nw, `8031,64,82,340 (hees Dee" npeej Fkeleerme kejes[ eeQme" ueeKe yeeemeer npeej leerve meew eeueerme hees cee$e) keer kegue jeefMe kes 5,13,20,436
FefkeJeer Mesej Deeyebefle efkeS ieS~
ceee&-14
hejJejer-14
peveJejer-14
efomecyej-13
veJecyej-13
Dekeletyej-13
efmelebyej-13
nce en Yeer yeleevee eenles nQ efke yeQke ves efvepeer mLeeveehevve kes he ceW 9.69%
keer Jeeef<e&ke DeeOeej hej ose ketheve oj mes efoveebke 02.01.2014 mes `2,000
kejes[ keer jeefMe kes yesmeue III Devegheeueke efej 2 yeeC[ efveie&efcele Deewj Deeyebefle
efkeS nQ~ es yeeC[ 10 Je<e& keer DeJeefOe kes efueS peejer efkeS ieS nQ~ Fme efueKele
hej kesej Deewj DeeF&meerDeejS oesveeW ves 'AAA' jsefbie oer nw~
200
195
190
185
180
175
170
165
160
155
150
Deiemle-13
DeefOeceeveer efveie&ce Deewj hee$e mebmLeeiele mLeeveehevve (keetDeeF&heer) kes Devegmeej

Deeyebefle FefkeJeer MesejeW kees meteeryeodOe efkeee ieee nw Deewj ^sef[bie kes efueS Mesej
yeepeejeW (yeerSmeF&/SveSmeF&) eje mJeerkeej efkeee ieee nw~ F&efkeJeer mebJeOe&ve kes
yeeo (DeefOeceeveer efveie&ce/keetDeeF&heer) kes yeeo `5,000 kejes[ keer eeefOeke=le hetbpeer
keer leguevee ceW yeQke keer eoe hetbpeer `746.57 kejes[ nw~
Je<e& 2013-14 kes oewjeve peer[erDeej Oeeefjlee ceW Gleej-e{eJe

(Mesej ueeKe ceW)
pegueeF&-13
43,74,59,825 43,74,59,825
62.92
58.60
37.08
41.40
petve-13
eer-keetDeeF&heer heesm-keetDeeF&heer
69,52,52,656 74,65,73,092
ceF&-13
MesejOeejke keer esCeer

kegue yekeeee Mesej
Yeejle mejkeej keer MesejOeeefjlee
MesejeW keer mebKee
eefleMele
pevelee keer MesejOeeefjlee kee eefleMele
yekeeee Jewefeke pecee jmeeroW (peer[erDeej)

yeQke kes heeme 31.03.2014 kees 79,36,777 peer[erDeej mes mebyebefOele
1,58,73,554 Mesej Les ~
Deewue-13
yeQke keer eer SJeb heesm keetDeeF&heer MesejOeeefjlee keer efmLeefle
oeJeejefnle Mesej
MesejOeejke keer esCeer
Je<e& kes DeejbYe ceW Geble Keeles ceW he[s oeJeejefnle yekeeee MesejeW Deewj MesejOeejkeeW keer kegue mebKee
Je<e& kes oewjeve oeJeejefnle Geble Keeles mes Mesej DeblejCe kes efueS peejerkelee& mes mebheke& kejves Jeeues
MesejOeejkeeW keer mebKee
Je<e& kes oewjeve oeJeejefnle Geble Keeles mes efpeve MesejOeejkeeW kees Mesej Debleefjle efkeS ieS, Gve
Je<e& kes Deble ceW Geble Keeles ceW he[s oeJeejefnle yekeeee MesejeW Deewj MesejOeejkeeW keer kegue mebKee
yekeeee Mesej
1,064
8
25,292
192
192
1,056
25,100
efJeiele Je<eeX ceW ueeYeebMe Yeejleere ms yeQke kees Deheves MesejOeejkeeW kees efheues keF& Je<eeX mes efvejblej ueeYeebMe kee Yegieleeve kejves kee ieewjJe eehle nw~
96
2013-14
Capital Augmentation during FY 2013-14

Capital Augmentation was the key focus area for the Bank during FY 2013-14. Pursuant to the approvals from the Reserve
Bank of India and the Government of India under Section 5(2) of the SBI Act, 1955, the Bank raised the undernoted equity
capital:
(i) Allotted 1,12,18,685 equity shares to GoI under Preferential Issue, on 02.01.2014, at an issue price of `1,782.74
(Rupees One Thousand Seven Hundred Eighty Two and Paisa Seventy Four Only) per share, including premium of
`1,772.74 (Rupees One Thousand Seven Hundred Seventy Two and Paisa Seventy Four Only) per share aggregating
`1999,99,98,496.90 (One Thousand Nine Hundred Ninety Nine Crores Ninety Nine Lakhs Ninety Eight Thousand Four
Hundred Ninety Six and Paisa Ninety Only). The shares so allotted, have been locked-in upto 14th January 2017, in
terms of Regulation 78(1) of SEBI (ICDR) Regulations, 2009.
(ii) Allotted 5,13,20,436 Equity Shares, on 03.02.2014 to eligible Qualified Institutional Buyers (QIBs) under Qualified
Institutions Placement at an Issue Price of `1,565.00 per equity share of `10 each, including a premium of `1,555.00
per share, which is at a discount of 3.95% to the floor price of `1,629.35, as calculated in terms of the SEBI ICDR
Regulations, aggregating to `8031,64,82,340 (Rupees Eight thousand thirty one crores sixty four lakhs eighty two
thousand three hundred forty only).
Mar-14
Feb-14
Jan-14
Dec-13
Nov-13
Oct-13
Sep-13
We may also add that, the Bank has issued and allotted
Basel III compliant Tier 2 bonds of `2,000 crores, issued
for 120 months (10 year bullet), w.e.f. 02.01.2014, at an
annually payable coupon of 9.69%, by way of private
placement. The Instrument has been rated as AAA by both
CARE and ICRA.
200
195
190
185
180
175
170
165
160
155
150
Aug-13
Equity shares allotted pursuant to the Preferential Issue

and Qualified Institutions Placement (QIP) have been
listed and admitted by the Stock Exchanges (BSE/NSE) for
trading. Post equity augmentation (Preferential Issue/QIP),
paid-up Capital of the Bank is `746.57 crores, as against
the Authorised Capital of `5,000 crores.
Movement in GDRs holdings

during 2013-14 (Shares in lakhs)
Jul-13
43,74,59,825 43,74,59,825
62.92
58.60
37.08
41.40
The Bank had 79,36,777 GDRs as on 31.03.2014 representing 1,58,73,554 shares.
Jun-13
Pre-QIP
Post-QIP
69,52,52,656 74,65,73,092
May-13
Category of shareholder
Total shares outstanding
GoI shareholding
Number of shares
Percentage
Public shareholding Percentage
Outstanding Global Depository Receipts (GDR)
Apr-13
Pre & post-QIP shareholding pattern of the Bank
Unclaimed Shares
Category of shareholder
Aggregate number of shareholders and the outstanding shares lying in the Unclaimed
Suspense account at the beginning of the year
Number of shareholders, who approached the Issuer for transfer of shares from the
Unclaimed Suspense account during the year
Number of shareholders, to whom shares were transferred from the Unclaimed Suspense
account during the year
Aggregate number of shareholders and the outstanding shares lying in the Unclaimed
Suspense account at the end of the year
No. of
Shareholders
Outstanding
Shares
1,064
25,292
192
192
1,056
25,100
Dividend History: SBI has the distinction of making uninterrupted dividend payment to the shareholders for the last so
many years.
State Bank of India
97
Mesej-keercele ceW Gleej-e{eJe
Mesej keercele ceW Gleej-e{eJe Deewj yeerSmeF& meWmeskeme/SveSmeF& efveHeer ceW Gleeje{eJe kees efvecveefueefKele leeefuekeeDeeW ceW hemlegle efkeee ieee nw~ yeQke kes MesejeW kee
31.03.2014 kees yeerSmeF& meWmeskeme ceW yeepeej hetbpeerkejCe Yeej 3.30% Deewj
SveSmeF& efveHeer ceW 2.64% Lee~
efheues 5 Je<eeX kes oewjeve peer[erDeej Deewj

SheDeeF&DeeF& ceW Gleej-e{eJe (MesejeW keer mebKee ueeKe ceW)
900
800
700
leeefuekee : yeepeej cetue Deebke[s (yebo nesves kes mecee cetue)

SueSmeF&
(peer[erDeej)
efvecve Ge efvecve
600
2,331.10 1,987.10 2,334.55 1,988.25 86.10 73.70
300
2,424.60 2,047.70 2,419.35 2,046.75 87.82 72.32
200
2,069.70 1,900.70 2,069.85 1,900.05 72.55 63.00
100
1,713.55 1,498.20 1,716.10 1,497.85 56.25 43.90

1,795.50 1,611.65 1,796.75 1,607.55 58.32 51.95
1,886.09 1,675.45 1,886.00 1,672.95 60.45 52.52
1,889.20 1,718.95 1,890.85 1,718.30 61.55 55.30
1,765.30 1,517.55 1,765.05 1,516.60 57.15 48.56
1,532.70 1,473.40 1,533.25 1,475.10 49.34 47.66
1,918.30 1,518.50 1,917.70 1,516.35 63.60 49.00
Yeejle kes je^heefle

DeefveJeemeer (efJeosMeer mebmLeeiele efveJesMeke/ efJeosMeer
keejheesjs efvekeee/DeefveJeemeer Yeejleere/Jewefeke
efve#esheeieej jmeeroW)
cetegDeue Heb[ Deewj eterDeeF&
efvepeer keejheesjs efvekeee
yeQke/efJeeere mebmLeeSb/yeercee kebheefveeeB, Deeefo
efveJeemeer JeefeeeW meefnle Deve
kegue
2013-14
yeQke kes ome Meer<e& MesejOeejke

e. meb. veece
1
2
3
4
kegue MesejeW kee %
e. meb. efJeJejCe
98
peer[erDeej
1,808.75 1,475.30 1,807.00 1,475.65 57.98 43.71
31.03.2014 kees MesejOeeefjlee kee mebefJelejCe
3
4
5
6
SheDeeF&DeeF&
400
2,015.60 1,709.85 2,015.60 1,708.40 68.20 56.22
eefle Mesej yener cetue : `1503.43

DeeefLe&ke cetue JeefOe&le (F&JeerS) : `4668 kejes[
1
2
500
31.03.14
Ge
31.03.13
Dehewue-13
ceF&-13
petve-13
pegueeF&-13
Deiemle-13
efmelebyej-13
Deetyej-13
veJebyej-13
efomebyej-13
peveJejer-14
HejJejer-14
ceee&-14
efvecve
31.03.12
Ge
SveSmeF&
31.03.11
yeerSmeF&
31.03.10
ceen
58.60
12.04
3.78
2.87
16.79
5.92
100.00
5
6
7
8
9
10
Yeejle kes je^heefle

Yeejleere peerJeve yeercee efveiece - (efJeeere mebmLee)
efo yeQke DeeHe veteeke& cesueve (nceejs peer[erDeej
kes ef[hee@efpejer kes he ceW)
Se[erSHemeer ^mer kebheveer efueefces[
(cetegDeue Heb[)
mkespesve kee@ve-efkeer Jee|[he SefhejHeeb[
(efJeosMeer mebmLeeiele efveJesMeke)
Yeejleere meeOeejCe yeercee efveiece (efJeeere mebmLee)
DeeF&meerDeeF&meerDeeF& het[WefMeeue cetegDeue Heb[
(cetegDeue Heb[)
DeeyetOeeyeer FvJesmceW DeLee@efjer
efjueeebme kewefheue ^mer keb. efue.
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cee@ie&ve msveueer SefMeee (eEmeieehegj) heererF&
kegue FeqkeJeer ceW

MesejeW kee %
58.60
14.99
2.13
1.65
1.00
0.63
0.59
0.57
0.43
0.35
Share Price Movement

The movement of the share price and the BSE Sensex/
NSE Nifty is presented in the following tables. The market
capitalisation of the Banks shares had a weightage
of 3.30% in BSE Sensex and 2.64% in NSE Nifty as on
31.03.2014.
Movement in GDRs & FII

during last 5 years (No. of Shares in lakhs)
900
800
700
Table: Market Price Data (Closing Values)

Low High Low
2,331.10 1,987.10 2,334.55 1,988.25 86.10 73.70
May-13
2,424.60 2,047.70 2,419.35 2,046.75 87.82 72.32
Jun-13
2,069.70 1,900.70 2,069.85 1,900.05 72.55 63.00
Jul-13
2,015.60 1,709.85 2,015.60 1,708.40 68.20 56.22
Aug-13
1,713.55 1,498.20 1,716.10 1,497.85 56.25 43.90
GDRs
300
200
100
31.03.14
Apr-13
FIIs
31.03.13
High
500
400
31.03.12
Low
LSE (GDR)
31.03.11
BSE
High
600
NSE
31.03.10
Months
Sep-13
1,808.75 1,475.30 1,807.00 1,475.65 57.98 43.71
Oct-13
1,795.50 1,611.65 1,796.75 1,607.55 58.32 51.95
Nov-13
1,886.09 1,675.45 1,886.00 1,672.95 60.45 52.52
Dec-13
1,889.20 1,718.95 1,890.85 1,718.30 61.55 55.30
Sr.
No.
Name
Jan-14
1,765.30 1,517.55 1,765.05 1,516.60 57.15 48.56
PRESIDENT OF INDIA
58.60
Feb-14
1,532.70 1,473.40 1,533.25 1,475.10 49.34 47.66
14.99
Mar-14
1,918.30 1,518.50 1,917.70 1,516.35 63.60 49.00
LIFE INSURANCE CORPORATION OF

INDIA - (Financial Institutions)
THE BANK OF NEW YORK MELLON

(as Depository to our GDR)
2.13
HDFC TRUSTEE COMPANY LIMITED

(Mutual Fund)
1.65
SKAGEN KON-TIKI VERDIP APIRFOND

(Foreign InstitutionaI Investors)
1.00
GENERAL INSURANCE
CORPORATION OF INDIA (Financial
Institution)
0.63
ICICI PRUDENTIAL Mutual FUND

(Mutual Fund)
0.59
ABU DHABI INVESTMENT AUTHORITY

(Foreign InstitutionaI Investors)
0.57
RELIANCE CAPITAL TRUSTEE CO. LTD

(Mutual Fund)
0.43
10
MORGAN STANLEY ASIA (SINGAPORE)

PTE. (Foreign InstitutionaI Investors)
0.35
Book Value per Share `1,503.43

Economic Value Added (EVA): `4,668 crores
Distribution of Shareholding as on 31.03.2014
Sr.
No.
Description
PRESIDENT OF INDIA
58.60
Non-residents (FIIs/OCBs/NRIs/GDRs)
12.04
Mutual Funds & UTI
3.78
Private Corporate Bodies
2.87
Banks/ FIs/ Insurance Cos., etc.
others including resident Individuals

Total
Top Ten Shareholders
% to Total
16.79
5.92
100.00
% of Shares
in total Equity
State Bank of India
99
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100
2013-14
Annexure I
Brief Resumes of the Non-Executive Directors on the Board as on 31st March, 2014
(Date of Birth: 8th November, 1944)
Shri S. Venkatachalam is a Director re-elected by the Shareholders u/s 19(c) of SBI Act, w.e.f. 25th June, 2011, for three
years. He is a fellow member of the Institute of Chartered Accountants of India and was employed with Citi Group and
Citibank NA India Organisation in the Senior Management Cadre for a period of 31 years in various capacities.
Shri D. Sundaram
(Date of Birth: 16th April, 1953)
Shri D. Sundaram, is a Director re-elected by the Shareholders u/s 19(c) of SBI Act, w.e.f 25th June, 2011, for a period of
three years. He is the Vice Chairman and Managing Director of TVS Capital Funds Limited. He is a professionally qualified
Accountant (FICWA) and carries rich experience in the area of Finance and Accounting. He has held many important
positions in Hindustan Unilever Ltd. (HUL) group.
(Date of Birth: 2nd June, 1961)
Shri Parthasarathy Iyengar is a Director elected by the Shareholders u/s 19(c) of SBI Act, w.e.f. 25th June, 2011, for
three years. Shri Iyengar holds Post graduate degrees in Engineering and Management (Management Information
Systems) from USA. He has more than 25 years of experience in the field of Information Technology in US and India. He is
Vice-President and Distinguished Analyst in Gartner, a world renowned IT research and advisory services entity and
currently its Regional Research Director in India.
Shri Thomas Mathew
(Date of Birth: 20th February, 1951)
Shri Thomas Mathew is a Director elected by the Shareholders u/s 19(c) of SBI Act, w.e.f. 13th January, 2013. Shri Mathew
is a Fellow Member of the Institute of Chartered Accountants and has experience of more than 35 years in statutory/
internal audit of domestic and multinational companies.
(Date of Birth: 23rd September, 1957)
Shri Jyoti Bhushan Mohapatra is a Workmen Employee Director u/s 19(ca) of SBI Act, nominated by the Central Government,
w.e.f. 21st November 2011.
Shri S.K. Mukherjee
(Date of Birth: 27th November, 1955)
Shri S.K. Mukherjee is an Officer Employee Director u/s 19(cb) of SBI Act, nominated by the Central Government, w.e.f.
4th October 2012.
Dr. Rajiv Kumar
(Date of Birth: 6th July, 1951)
Dr. Rajiv Kumar is a Director re-nominated by the Central Government u/s 19(d) of SBI Act, w.e.f. 6th August, 2012, for a
period of three years. Dr. Kumar holds a D.Phil from Oxford University, and is a renowned Economist, with earlier stints in
FICCI (Director General), ICRIER (Chief Executive Officer) and the with Asian Development Bank. Dr. Kumar is currently a
Senior Fellow at the Centre for Policy Research, New Delhi.
Shri Deepak I. Amin
(Date of Birth: 20th April, 1966)
Shri Deepak I. Amin is a Director nominated by the Central Government u/s 19(d) of SBI Act, w.e.f. 24th January, 2012, for
a period of three years. Shri Amin holds a B.Tech. degree in Computer Science from IIT Bombay and M.S. in Computer
Science from University of Rhode Island, USA. Mr. Amin was the co-founder and CEO of Covelix, Inc, a Seattle and India
based international software consulting firm (acquired by Emtec Inc) and the founder and CEO of vJungle, Inc, a web
services software infrastructure Company, which was acquired by Streamserve, Inc. Shri Amin also worked at Microsoft
for many years. Shri Amin is on the Technology Advisory Board of Grameen Foundation of Nobel Laureate Dr. Muhammad
Yunus providing scalable financial and technology solutions for improving financial inclusion of the worlds poorest women.
State Bank of India
101
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102
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2013-14
yeQke meefnle kebheefveeeW keer mebKee

(efJeJejCe Devegueiveke II S ceW efoee
ieee nw)
DeOe#e : 14
efveosMeke : 02
07.04.2011
efveosMeke : 05
meefceefle meome : 01
07.04.2011
efveosMeke : 06
09.10.2012
efveosMeke : 16
27.12.2013
efveosMeke : 01
25.06.2011
efveosMeke : 04
meefceefle kes DeOe#e : 02
meefceefle kes meome : 02

(Date of Birth: 16th September, 1963)
Shri Harichandra Bahadur Singh is a Director nominated by the Central Government u/s 19(d) of SBI Act, w.e.f.
24th September, 2012, for a period of three years. Shri Singh has exposure to Agriculture, Rural Economy and SME
business. He was Director on Punjab & Sind Bank during the period 24.12.2008 to 08.12.2010.
(Date of Birth: 15th January, 1959)
Shri Tribhuwan Nath Chaturvedi is a Director nominated by the Central Government u/s 19(d) of the SBI Act, w.e.f.
29th August, 2013, for a period of three years. Shri Chaturvedi is a Practising Chartered Accountant and Senior Partner in
T N Chaturvedi & Co., Chartered Accountants, New Delhi. Shri Chaturvedi has wide experience and expertise in the area
of Finance & Accounts, Taxation and Corporate Laws. Shri Chaturvedi earlier served as Shareholder Director on the Board
of Punjab National Bank for a period of three years (27th December, 2008 to 26th December, 2011).
Shri Rajiv Takru
(Date of Birth: 26th September, 1955)
Shri Rajiv Takru is a Director u/s 19(e) of SBI Act, nominated by the Central Government, w.e.f. 4th February, 2013.
Shri Rajiv Takru is Secretary, Financial Services, Ministry of Finance, Govt. of India.
Dr. Urjit R. Patel
(Date of Birth: 28th October, 1963)
Dr. Urjit R. Patel is a Director u/s 19(f) of SBI Act, nominated by the Central Government, w.e.f. 6th February, 2013.
Dr. Urjit R. Patel is Deputy Governor, Reserve Bank of India.
Annexure II
Details of Memberships/Chairmanships held by the Directors on the Boards/Board-level Committees of the Bank @/
Other Companies as on 31.03.2014
S. Name of Director
No.
Occupation & Address
Appointed to
Board since
Number of Companies
including the Bank (Details
given in Annexure II A)
1.
07.10.2013
Chairman : 14
Director : 02
2.
Shri Hemant G.
Contractor
07.04.2011
Director : 05
Committee Member : 01
3.
07.04.2011
Director : 06
4.
Shri S. Vishvanathan
09.10.2012
Director : 16
5.
27.12.2013
Director : 01
6.
Chairman
No. 5, Dunedin, J.M. Mehta Road,
Mumbai 400 006
Managing Director
M-1, Kinnellan Towers
100A, Napean Sea Road,
Mumbai 400 006
Managing Director
M-2, Kinnellan Towers
Mumbai 400 006
Managing Director
C-11, Kinnellan Towers
Mumbai 400 006
Managing Director
D-8, Kinnellan Towers
Mumbai 400 006
Retired Bank Executive
Building B-1, Flat 1-D
(First Floor) Harbour Heights,
NA Sawant Marg, Colaba
Mumbai 400 005
25.06.2011
Director : 04
Chairman of Committee : 02
State Bank of India
103
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ke=ef<e SJeb JeJemeee
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jeeyejsueer-229001 (G.he.)
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406, efejbpeerJe e@Jej,
43 vesn huesme
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(yeQeEkeie heYeeie), peerJeve oerhe efyeeu[ie,
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cegbyeF&-400001
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11. eer Sme.kes. cegKepeea

DeefOekeejer kece&eejer efveosMeke
12. [e@. jepeerJe kegceej
13. eer oerheke DeeF&. Deefceve
14. eer nefjeb yeneogj eEmen
15 eer ef$eYegJeve veeLe elegJexoer
16. eer jepeerJe ke

Yeejle mejkeej kes veeefceleer
17. eer Tefpe&le Deej. hesue

Yeejleere efj]peJe& yeQke kes veeefceleer
yeQke meefnle kebheefveeeW keer mebKee

(efJeJejCe Devegueiveke II S ceW efoee
ieee nw)
efveosMeke : 9
meefceefle kes DeOe#e : 03
meefceefle kes meome : 01
25.06.2011
efveosMeke : 02
13.01.2013
efveosMeke : 01
21.11.2011
efveosMeke : 01
04.10.2012
efveosMeke : 01
06.08.2012
efveosMeke : 01
24.01.2012
efveosMeke : 02
24.09.2012
efveosMeke : 01
29.08.2013
efveosMeke : 01
04.02.2013
efveosMeke : 05
06.02.2013
efveosMeke : 02
yeepeej ceW meteerkejCe kejej kes Keb[ 49 kes hewje 1 (meer) (ii) kee efJeefOeJele Devegheeueve kejles ngS kesJeue uesKee-hejer#ee meefceefle Deewj MesejOeejke/efveJesMeke
efMekeeele efveJeejCe meefceefle keer meomeleeDeeW/DeOe#eleeDeeW kees ner oMee&ee ieee nw~
@M
esej
104
2013-14
S. Name of Director
No.
Occupation & Address
Appointed to
Board since
Number of Companies
including the Bank (Details
given in Annexure II A)
7.
Shri D. Sundaram
25.06.2011
Director : 9
Chairman of Committee : 03
8.
25.06.2011
Director : 02
9.
Shri Thomas Mathew
13.01.2013
Director : 01
10.

Workmen Employee Director
21.11.2011
Director : 01
11.
Shri S. K. Mukherjee
Officer Employee Director
04.10.2012
Director : 01
12.
Dr. Rajiv Kumar
06.08.2012
Director : 01
13.
Shri Deepak I. Amin
24.01.2012
Director : 02
14.
Vice Chairman &

Managing Director,
TVS Capital Funds Ltd.
IL&FS Financial Centre,
Quadrant B, 2nd floor, BKC,
Bandra (E), Mumbai 400 051
Regional Research Director
Gartner India,
133 National Society,
Baner Road,
Aundh, Pune 411 007
Consultant
A 801, Vivaria Hindustan
Mills Compound,
Dr. Sane Guruji Marg,
Saat Raasta, Mahalakshmi,
Mumbai 400 011
Special Assistant
State Bank of India,
Collectorate Compound,
Cuttack Branch,
Cuttack 753 002
Dy. Manager,
Administrative Unit,
Bhangagarh,
Guwahati 781 005
Economist,
C-215 Ground Floor
Sarvodaya Enclave,
New Delhi 110 017
Advisor
C-72 ICON, DLF Phase 5
Gurgaon 122 002
Agriculture & Business
RR Kothi, Canal Road,
Raibareli 229 001 (UP)
24.09.2012
Director : 01
15. Shri Tribhuwan Nath Chaturvedi
C/o. T.N. Chaturvedi & Co.,

406, Chiranjiv Tower
43 Nehru Place,
New Delhi 110 019
29.08.2013
Director : 01
16. Shri Rajiv Takru

GOI Nominee
Secretary (Financial Services),

Ministry of Finance,
Government of India,
(Banking Divivsion),
Jeevan Deep Bldg.,
Parliament Street,
New Delhi 110 001
04.02.2013
Director : 05
17. Dr. Urjit R. Patel

Reserve Bank of India Nominee
Deputy Governor
Reserve Bank of India, Central
Office, Shaheed Bhagat Singh
Road, Mumbai 400 001
06.02.2013
Director : 02
@ Only Memberships/Chairmanships of Audit Committee and Shareholders/Investors Grievance Committee are reckoned in
due compliance with para I (C) (ii) Clause 49 of the Listing Agreement with Stock Exchange.
State Bank of India
105
Devegueiveke II S
yeQke/ Gve Deve kebheefveeeW keer kegue mebKee efpeveceW 31.03.2014 kees yees[&-efveosMeke/yees[& mlejere meefceefleeeW kes efveosMeke meome/DeOe#e nQ (@ kesJeue uesKee-hejer#ee
meefceefle SJeb MesejOeejke/efveJesMeke efMekeeele meefceefle keer meomeleeDeeW/DeOe#eleeDeeW kees ner oMee&ee ieee nw)
1. eerceleer DebOeleer Yeeeee&
e.meb.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
kebheveer/mebmLee/meesmeeeer kee veece

Yeejleere ms yeQke
ms yeQke Dee@He heefeeuee
ms yeQke Dee@He yeerkeevesj SC[ peehegj
ms yeQke Dee@He nwojeyeeo
ms yeQke Dee@He cewmetj
ms yeQke Dee@He $eeJeCekeesj
SmeyeerDeeF& iueesyeue Hewkeme& efue.
SmeyeerDeeF& heWMeve Heb[dme ee. efue.
SmeyeerDeeF& ueeFHe FbMeesjWme kebheveer efueefces[
SmeyeerDeeF& kewefheue ceekexdme efue.
SmeyeerDeeF& Heb[dme cewvespeceW ee. efueefces[
SmeyeerDeeF& kee[dme& SC[ hesceW mee|Jemesme ee. efue.
Yeejleere efveee&le-Deeeele yeQke
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meome/efveosMeke/DeOe#e
DeOe#e
DeOe#e
DeOe#e
DeOe#e
DeOe#e
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DeOe#e
DeOe#e
DeOe#e
DeOe#e
DeOe#e
DeOe#e
DeOe#e
efveosMeke
efveosMeke
2. eer nsceble peer. keev^skej
e. meb.
1
2
3
4
5

Yeejleere ms yeQke
Yeejleere ms yeQke (kevee[e)
vesheeue SmeyeerDeeF& yeQke efue.
Yeejleere ms yeQke (ceejerMeme)
Yeejleere ms yeQke (kewefueHeese|veee)
meome/efveosMeke/DeOe#e
heyebOe efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
meefceefle (eeW) kee/kes veece@

yees[& keer uesKee-hejer#ee meefceefle- meome
-
3. eer S. ke=<Ce kegceej
e. meb. kebheveer/mebmLee/meesmeeeer kee veece

1
2
3
4
5
6
106
Yeejleere ms yeQke
SmeyeerDeeF& ueeFHe FbMeesjWme kebheveer efueefces[
SmeyeerDeeF& kee[d&me Sb[ hesceW mee|Jemesme heeFJes efue.
peerF& kewefheue efyepevesme heesmesme cewvespeceW mee|Jemesme heeF&Jes efue.
SmeyeerDeeF& kewhe efmekeeesefjerpe efue.
2013-14
efveosMeke
heyebOe efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
meefceefle (eeW) kee/kes veece

DeOe#e/meome @
yees[& keer uesKee-hejer#ee meefceefle-meome
-
Annexure IIA
Total Number of Memberships/Chairmanships held by the Directors on the Boards/Board-level Committees of the
Bank@/Other Companies as on 31.03.2014
(@Only Memberships/Chairmanships of Audit Committee and Shareholders/Investors Grievance Committee are reckoned)
1. Smt. Arundhati Bhattacharya
S. Name of the Company/Name of the Concern/Society
No.
Member/Director/Chairman
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Chairman
Director
Director
State Bank of India

State Bank of Patiala
State Bank of Bikaner & Jaipur
State Bank of Hyderabad
State Bank of Mysore
State Bank of Travancore
SBI Pension Funds P. Ltd.
SBI Capital Markets Ltd.
SBI Funds Management P. Ltd.
SBI General Insurance Company Ltd.
SBIDFHI Ltd.
SBI Cards & Payment Services P. Ltd.
Export-Import Bank of India
Indian Institute of Banking & Finance
2. Shri Hemant G. Contractor

S. Name of the Company/Name of the Concern/
No. Society
Member/Director/Chairman
Name(s) of the Committee(s) @

Audit Committee of the BoardMember
-
State Bank of India
Managing Director
2
3
4
5
State Bank of India (Canada)

Nepal SBI Bank Ltd.
State Bank of India (Mauritius)
State Bank of India (California)
Director
Director
Director
Director
3. Shri A. Krishna Kumar

No.
Director
Name(s) of the Committee(s)

Chairman/Member @
Audit Committee of the Board Member
-
State Bank of India
Managing Director
Director
SBI Cards & Payment Services P. Ltd
Director
GE Capital Business Process Management

Services P. Ltd.
SBICAP Securities Ltd.
SBI General Insurance Company Ltd
Director
5
6
Director
Director
State Bank of India
107
4. eer Sme. efJeeveeLeve
e. meb. kebheveer/mebmLee/meesmeeeer kee veece

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Yeejleere ms yeQke
SmeyeerDeeF& kewhe efmekeeesefjerpe efue.
SmeyeerDeeF& kewhme JeWeme& efue.
SmeyeerDeeF& kewhe etkes efueefces[
SmeyeerDeeF& iueesyeue Hewkeme& efue.
SmeyeerDeeF& ueeFHe FbMeesjWme kebheveer efue.
SmeyeerDeeF& Heb[dme cewvespeceW ee. efue.
SmeyeerDeeF& heWMeve Heb[dme ee. efue.
ms yeQke Dee@He yeerkeevesj SC[ peehegj
ms yeQke Dee@He nwojeyeeo
ms yeQke Dee@He cewmetj
ms yeQke Dee@He heefeeuee
ms yeQke Dee@He $eeJeCekeesj
efveosMeke

DeOe#e/meome @
heyebOe efveosMeke MesejOeejke/yees[& keer efveJesMeke efMekeeele efveJeejCe meefceefle - meome
efveosMeke
yees[& keer uesKeehejer#ee meefceefle- meome
efveosMeke
yees[& keer uesKeehejer#ee meefceefle- meome
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
yees[& keer uesKeehejer#ee meefceefle - meome
efveosMeke
yees[& keer uesKeehejer#ee meefceefle meome
efveosMeke
efveosMeke
yees[& keer uesKeehejer#ee meefceefle meome
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
5. eer heer. heoerhe kegceej
e. kebheveer/mebmLee/meesmeeeer kee veece

meb.
1 Yeejleere ms yeQke
efveosMeke
heyebOe efveosMeke

DeOe#e/meome @
yees[& keer MesejOeejke/ efveJesMeke efMekeeele
efveJeejCe meefceefle - meome
6. eer Sme. JeWkeeeuece
108

meb.
efveosMeke
Deesjwkeue efHeveQMeue mee|Jemesme mee@HeJesej efue.
DeOe#e
3
4
F&keJeerHewkeme esef[ FvHee@cexMeve mee|Jemesme ee. efue.

kewveje jesyeskees Smes cewvespeceW kebheveer efue.
efveosMeke
efveosMeke
2013-14
efveosMeke

DeOe#e/meome @
yees[& keer uesKee-hejer#ee meefceefle- DeOe#e
MesejOeejke/efveJesMeke efMekeeele efveJeejCe meefceefleDeOe#e
MesejOeejke/efveJesMeke efMekeeele efveJeejCe meefceeflemeome
-
4. Shri S. Vishvanathan
No.
Director

Chairman/Member@
Shareholders/Investors Grievance
Committee of the Board- Member
Audit Committee of the Board-Member
-
State Bank of India
Managing Director
2
3

SBI Cap Securities Ltd.
Director
Director
4
5
6
7
8
SBI Cap Ventures Ltd.

SBICAP UK Limited
SBI DFHI Limited
SBI General Insurance Co. Ltd.
Director
Director
Director
Director
Director
Director
10
11
SBI Funds Management P. Ltd

SBI Pension Funds P. Ltd.
Director
Director
12
13
14
15
16
State Bank of Bikaner & Jaipur

State Bank of Hyderabad
State Bank of Mysore
State Bank of Patiala
State Bank of Travancore
Director
Director
Director
Director
Director

5. Shri P. Pradeep Kumar

No.
1
State Bank of India
Director

Chairman/Member@
Managing Director
Committee of the Board- Member
Director

Chairman/Member@
Audit Committee of the BoardChairman
Committee Chairman
Audit Committee of the Board -Member
Shareholders/Investors
Grievance Committee - Member
-
6. Shri S.Venkatachalam
No.
1
State Bank of India
Director
Oracle Financial Services Software Ltd.
Chairman
3
4
Equifax Credit Information Services P. Ltd.

Canara Robecoo Asset Management Company Ltd.
Director
Director
State Bank of India
109
7. eer [er. megbojce
e.
meb.
1
2
3
efveosMeke

Yeejleere ms yeQke
erJeerSme kewefheue Heb[dme efue.
4
5
6
7
8
9
erJeerSme Fueskeê@efvekeme efue.

iuewkemees eqmceLe keueeFve Heecee&
veeFve [e veeFve ceeref[eeJekeme& ee. efue.
ces[Hees& ne@eqmheume ee. efue.
cewkemeerefJe]peve ues]pej meWj ee. efue.
JewmueQ[ efueefces[
efveosMeke
efveosMeke
GheeOe#e SJeb
heyebOe efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke

DeOe#e/meome @
yees[& keer uesKee-hejer#ee meefceefle-DeOe#e
-
8. eer heeLe&meejLeer Deebieej

meb.
2 FveHees skeveesuee@peer S[JeeFpej (DeeF&) ee. efue.
efveosMeke
efveosMeke
efveosMeke

DeOe#e/meome @
-
9. eer Lee@ceme cewLet

meb.
efveosMeke
efveosMeke

DeOe#e/meome @
yees[& keer uesKeehejer#ee meefceefle-meome MesejOeejke/
efveJesMeke efMekeeele efveJeejCe meefceefle- meome
10. eer peesefle Yet<eCe cenehee$e

meb.
efveosMeke
efveosMeke

DeOe#e/meome @
-
11. eer Sme.kes. cegKepeea

meb.
efveosMeke
efveosMeke

DeOe#e/meome @
-
12. [e@. jepeerJe kegceej

meb.
110
2013-14
efveosMeke
efveosMeke

DeOe#e/meome @
yees[& keer uesKeehejer#ee meefceefle-meome MesejOeejke/
efveJesMeke efMekeeele efveJeejCe meefceefle- meome
7. Shri D. Sundaram
No.
Director

Chairman/Member@
Audit Committee of the Board
Member
-
Director
State Bank of India
Director
TVS Capital Funds Ltd.
TVS Electronics Ltd.
Vice Chairman &

Managing Director
Director
Glaxo Smith Kline Pharma
Director
6
7
8
9
Nine Dot Nine Mediaworx P.Ltd.

Medfort Hospitals P.Ltd.
Maxivision Laser Centre P. Ltd.
Westland Limited
Director
Director
Director
Director

-
8. Shri Parthasarathy Iyengar

No.
1 State Bank of India
2 Info Technology Advisor (I) P. Ltd.
Director

Chairman/Member@
Director
Director
Director

Chairman/Member@
Director
Audit Committee of the Board- Member

Committee - Member
Director

Chairman/Member@
Director
Director

Chairman/Member@
Director
Director

Chairman/Member@
Director
Audit Committee of the Board- Member

Committee Member
9. Shri Thomas Mathew

No.
1
State Bank of India
10. Shri Jyoti Bhushan Mohapatra

No.
1
State Bank of India
11. Shri S.K.Mukherjee

No.
1
State Bank of India
12. Dr. Rajiv Kumar

No.
1
State Bank of India
State Bank of India
111
13. eer oerheke DeeF&. Deefceve
meb.
2 jsef[eve S[JeeFpepe& hee. efue.
14. eer nefjeb yeneogj eEmen
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meb.
1
efveosMeke
efveosMeke
efveosMeke
efveosMeke
Yeejleere ms yeQke
efveosMeke

DeOe#e/meome @
DeOe#e/meome
MesejOeejke/efveJesMeke efMekeeele
efveJeejCe meefceefle- meome
15. eer ef$eYegJeve veeLe elegJexoer

meb.
16. eer jepeerJe ke
meb.
2 Yeejleere efj]peJe& yeQke
3 Yeejleere peerJeve yeercee efveiece
4 Fbef[eve FvHeem^keej HeeFveWme kebheveer efue.
5 Yeejleere efveee&le - Deeeele yeQke
17. [e@. Te|pele Deej. hesue
e.
meb.
1
2
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
efveosMeke
Yeejleere efj]peJe& yeQke

Yeejleere ms yeQke
efveosMeke
efveosMeke
Devegueiveke

DeOe#e/meome

DeOe#e/meome
DeOe#e/meome
yees[& keer uesKeehejer#ee meefceefle-meome
III
31.03.2014 kees yeQke kes keWere yees[& kes efveosMekeeW keer MesejOeeefjlee kee efJeJejCe
e. meb.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
112

eer nsceble peer. kee@v^skej
eer [er. megbojce
eer Lee@ceme cewLet
eer Sme.kes. cegKepeea
eer oerheke DeeF& Deefceve
2013-14
MesejeW keer mebKee

200
446
69
704
325
500
2640
500
500
60
80
efvejbke
efvejbke
efvejbke
13. Shri Deepak I. Amin

S.
No.
Name of the Company/Name of the Concern/Society
Director
1
2
State Bank of India

Radian Advisors P. Ltd.
Director
Director

Chairman/Member@
-
14. Shri Harichandra Bahadur Singh

S.
No.
Director

Chairman/Member@
State Bank of India
Director
Committee - Member
15. Shri Tribhuwan Nath Chaturvedi

S.
No.
Director

Chairman/Member@
State Bank of India
Director

Chairman/Member@
Audit Committee of the Board-Member
-
16. Shri Rajiv Takru

S.
No.
Director
1
2
3
4
5
State Bank of India

Reserve Bank of India
Life Insurance Corporation of India
Indian Infrastructure Finance Company Ltd
Export Import Bank of India
Director
Director
Director
Director
Director
17. Dr. Urjit R. Patel

S.
No.
Director
1
2
Reserve Bank of India

State Bank of India
Director
Director

Chairman/Member@
Audit Committee of the Board -Member
Annexure III
Details of shareholding as on 31.03.2014 of the Directors on the Banks Central Board
S.
No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Name of Director
No. of Shares

Shri Hemant G. Contractor
Shri S. Vishvanathan
Shri D. Sundaram
Shri Thomas Mathew
Shri S.K. Mukherjee
Dr. Rajiv Kumar
Shri Deepak Ishwarbhai Amin
200
446
69
704
325
500
2640
500
500
60
80
Nil
Nil
Nil
State Bank of India
113
e. meb.
15
16
17

Devegueiveke
MesejeW keer mebKee

200
efvejbke
efvejbke
IV
Je<e& 2013-14 kes oewjeve keWere yees[& SJeb yees[& mlejere meefceefleeeW keer yew"keeW ceW GheeqmLele nesves kes efueS efveosMekeeW kees Yegieleeve keer ieF& yew"ke
Heerme kee efJeJejCe
e.
meb.
1
2
3
4
5
6
7
8
9
10

eer [er. megbojce
eer Lee@ceme cewLet
eer peesefle yeer. cenehee$ee
Devegueiveke
keWere yees[& keer yew"keW Deve yees[& mlejere meefceefleeeW

(`)
keer yew"keW
(`)
1,20,000
3,95,000
80,000
2,35,000
50,000
40,000
1,10,000
3,05,000
1,10,000
60,000
1,10,000
65,000
70,000
45,000
90,000
1,65,000
1,20,000
1,60,000
40,000
10,000
kegue
(`)
5,15,000
3,15,000
90,000
4,15,000
1,70,000
1,75,000
1,15,000
2,55,000
2,80,000
50,000
Iees<eCee
yeQke keer Deeeej mebefnlee (2013-14) kes Devegheeueve keer hegef
ceQ Iees<eCee kejleer ntB efke yees[& kes meYeer meomeeW Deewj Jeefj heyebOeve ves efJeeere Je<e& 2013-14 keer yeQke keer Deeeej mebefnlee kes Devegheeueve keer hegeq keer nw~
DebOeleer Yeeeee&
DeOe#e
efoveebke: 12 Dehewue 2014
114
2013-14
S.
No.
15.
16.
17.
Name of Director
No. of Shares

Shri Rajiv Takru
Dr. Urjit R. Patel
200
Nil
Nil
Annexure IV
Details of Sitting Fees paid to Directors for attending Meetings of the Central Board and Board-Level Committees
during 2013-14
S.
No.
Name of Director
Meetings of Central Board

(`)
Meetings of Other
Board Level
Committees
(`)
Total
(`)
Shri D. Sundaram
1,20,000
3,95,000
5,15,000
80,000
2,35,000
3,15,000
50,000
40,000
90,000
Shri Thomas Mathew
1,10,000
3,05,000
4,15,000
Shri Jyoti B. Mohapatra
1,10,000
60,000
1,70,000
Shri S.K. Mukherjee
1,10,000
65,000
1,75,000
Dr. Rajiv Kumar
70,000
45,000
1,15,000
Shri Deepak I. Amin
10
Shri Tribhuwan Nath Chatutvedi
90,000
1,65,000
2,55,000
1,20,000
1,60,000
2,80,000
40,000
10,000
50,000
Annexure V
Declaration
Affirmation of Compliance with The Banks Code of Conduct (2013-14)
I declare that all Board Members and Senior Management have affirmed compliance with the Banks Code of Conduct for
the Financial Year 2013-14.

Arundhati Bhattacharya
Date: 12th April, 2014
Chairman
State Bank of India
115
S. VENKATRAM & CO.
Sme. JeWkejece Sb[ keb.
Chartered Accountants
meveoer uesKeekeej
keejheesjs DeefYeMeemeve mebyebOeer

uesKee-hejer#ekeeW kee eceeCehe$e
AUDITORS CERTIFICATE ON
CORPORATE GOVERNANCE
MesejOeejke
Yeejleere ms yeQke
To the Shareholders of
nceves 31 ceee& 2014 kees meceehle Je<e& kes efueS Yeejleere ms yeQke
(Fme yeQke') eje keejheesjs DeefYeMeemeve keer Gve MeleeX kes Devegheeueve keer
peebe keer nw, pees Yeejle ceW Mesej-yeepeejeW kes meeLe yeQke kes meteerkejCekejej kes Keb[ 49 ceW efveOee&efjle keer ieF& nw~
We have examined the compliance of conditions of

Corporate Governance by STATE BANK OF INDIA (the
Bank), for the year ended 31st March, 2014, as stipulated
in Clause 49 of the Listing Agreement of the Bank with the
Stock Exchanges in India.
keejheesjs DeefYeMeemeve keer MeleeX kes Devegheeueve keer efpeccesoejer eyebOeve

Jeie& keer nw~ nceejer peebe Yeejleere meveoer uesKeekeej mebmLeeve eje peejer
keejheesjs DeefYeMeemeve kes eceeCeve mebyebOeer ceeie&oMeea vees kes Devegmeej keer
ieF& nw Deewj en keejheesjs DeefYeMeemeve keer MeleeX kee Devegheeueve megefveefele
kejves nsleg yeQke eje DeheveeF& ieF& keee&efJeefOeeeW leLee Gvekes keeee&vJeeve
leke ner meerefcele Leer~ en ve lees uesKee-hejer#ee nw Deewj ve ner yeQke kes
efJeeere efJeJejCeeW hej DeefYecele keer DeefYeJeefkele nw~
The compliance of the conditions of Corporate Governance

is the responsibility of the Management. Our examination
was carried out in accordance with the Guidance Note
on Certification of Corporate Governance, issued by
the Institute of Chartered Accountants of India, and
was limited to procedures and implementation thereof,
adopted by the Bank for ensuring the compliance of the
conditions of Corporate Governance. It is neither an audit
nor an expression of opinion on the nancial statements of
the Bank.
nceejer jee ceW Deewj peneB leke nceW peevekeejer nw, Gmekes Devegmeej SJeb nceW
efoS ieS mheerkejCeeW kes Devegmeej, nce eceeefCele kejles nQ efke yeQke ves
Gheeg&kele meteerkejCe-kejej ceW efveOee&efjle keejheesjs DeefYeMeemeve keer MeleeX
kee, meYeer cenlJehetCe& yeeleeW kee meceeJesMe kejles ngS Devegheeueve efkeee nw~
In our opinion and to the best of our information and

according to the explanations given to us, we certify that
the Bank has, in all material aspects, complied with the
conditions of Corporate Governance as stipulated in the
above mentioned Listing Agreement.
nce metefele kejles nQ efke MesejOeejke/efveJesMeke efMekeeele-efveJeejCe

meefceefle eje jKes ieS DeefYeuesKeeW kes Devegmeej, yeQke kes efJe keesF& Yeer
efveJesMeke-efMekeeele Ske ceen mes DeefOeke DeJeefOe kes efueS uebefyele veneR nw~
We state that no investor grievance is pending for a period

exceeding one month against the Bank as per the records
maintained by the Shareholders/Investors Grievance
Committee.
nce en Yeer metefele kejles nQ efke en Devegheeueve ve lees yeQke keer YeeJeer
JeJenee&lee kes mebyebOe ceW DeeMJeemeve nw, ve ner Gme kegMeuelee DeLeJee
eYeeJekeeefjlee mes mebyebefOele nw, efpemekes eje eyebOeve Jeie& ves yeQke kes
keejesyeej kee mebeeueve efkeee nw~
ke=les Sme. JeWkejece Sb[ keb.
meveoer uesKeekeej
We further state that such compliance is neither an

assurance as to the future viability of the Bank nor the
efciency or effectiveness with which the Management has
conducted the affairs of the Bank.
State Bank of India
(peer. veejeeCemJeeceer)
Yeeieeroej meomelee meb. 002161
Hece& hebpeerkejCe meb. 004656Sme
mLeeve: keesuekeelee
efoveebke: 23 ceF& 2014
116
For S.Venkatram & Co.,

(G. Narayanaswamy)
Partner M.No.002161
FRN No. 004656 S

Place: Kolkata
Date: 23rd May 2014
2013-14
efJeeere efJeJejCe
Yeejleere ms yeQke / state bank of india

mebef#eHle legueve-He$e 31 ceee& 2014 keer efmLeefle kes Devegmeej
ABridged balance sheet as on 31st March, 2014
` ueeKe ceW / in lakhs
31.03.2014
keer efmLeefle kes Devegmeej (eeuet Je<e&)

As on 31.03.2014
(Current Year)
Hetbpeer Deewj oseleeSb / CAPITAL AND LIABILITIES

Hetbpeer/ Capital
Deejef#eefleeeb Deewj DeefOeMes<e/ Reserves & Surplus

keevetveer Deejef#eefleeeb / Statutory Reserves
Hetbpeer Deejef#eefleeeb / Capital Reserve
Mesej eerefceece/ Share Premium
jepemJe SJeb Deve Deejef#eefleeeb / Revenue and Other Reserves
ueeYe Deewj neefve Keeles keer Mes<e jeefMe
Balance in Profit and Loss Account
31.03.2013 keer efmLeefle kes
Devegmeej (efHeuee Je<e&)
As on 31.03.2013
(Previous Year)
746,57
43810,33
684,03
40470,71
1744,01
1527,26
41444,69
31501,20
30536,33
24700,14
32
34
117535,68
peceejeefMeeeb / Deposits
ceebie peceejeefMeeeb / Demand Deposits
yeele yeQke peceejeefMeeeb / Savings Bank Deposits
meeJeefOe peceejeefMeeeb / Term Deposits
GOeej jeefMeeeb / Borrowings
Yeejle ceW GOeej-jeefMeeeb / Borrowing in India
(ke) Yeejleere efj]peJe& yeQke mes / (a) from Reserve Bank of India
(Ke) Deve yeQkeeW mes / (b) from Other Banks
(ie) Deve mebmLeeDeeW Deewj DeefYekejCeeW mes /
(c) from other institutions and agencies
(Ie) Hetbpeeriele efueKeleW / (d) Capital Instruments

Yeejle kes yeenj mes GOeej-jeefMeeeb / Borrowings outside India
(ke) Yeejle kes yeenj mes GOeej-jeefMeeeB Deewj HegveefJe&e
(a) Borrowings and Refinance outside India
(Ke) Hetbpeeriele efueKeleW / (b) Capital Instruments

Deve oseleeSb Deewj eeJeOeeve / Other Liabilities and Provisions
mebose efyeue / Bills payable
Deblej-keeee&uee meceeeespeve (efveJeue) / Inter-office adjustments (Net)
GHeefele yeepe / Interest accrued
ceeveke DeeefmleeeW kes efueS eeJeOeeve / Provision towards Standard Assets
DeemLeefiele kej oseleeSb (efveJeue) / Deferred Tax Liabilities (Net)
Deve / Others
kegue Hetbpeer Deewj oseleeSb / Total Capital and Liabilities
98199,65
113232,47
112680,27
485167,94
426383,12
796008,10
663676,18
1394408,51
1202739,57
12200,00
14476,16
1121,44
5648,85
8280,19
38836,40
4894,40
36836,40
118948,16
3744,69
103934,10
3392,81
183130,88
169182,72
19165,70
19686,48
1502,58
16384,12
15772,87
13333,47
6575,43
5289,58
2837,83
628,92
50558,55
40082,73
96412,96
1792234,60
State Bank of India
95405,30
1566211,27
117
efJeeere efJeJejCe
31.03.2014
keer efmLeefle kes Devegmeej (eeuet Je<e&)

As on 31.03.2014
(Current Year)
Deeefmleeeb / ASSETS
vekeoer Deewj Yeejleere efj]peJe& yeQke ceW peceejeefMeeeb
Cash and balances with Reserve Bank of India
Balances with Banks and money at call and short notice
Money at call and short notice in India
Yeejle kes yeenj peceejeefMeeeb/ Balances outside India

efveJesMe / Investments
Yeejle ceW / In India
(ke) mejkeejer eefleYetefleeeb / (a) Government Securities
(Ke) Deve Devegceesefole eefleYetefleeeb / (b) Other approved securities
(ie) Mesej / (c) Shares
(Ie) ef[yeWej Deewj yeeb[ / (d) Debentures and Bonds
([) Deveg<ebefieeeb Deewj / ee mebegkele Gece
(e) Subsidiaries and/ or Joint Ventures
(e) Deve / (f) Others

Yeejle kes yeenj / Outside India
Deefece / Advances
(ke) Kejeros ieS Deewj yeeke=le efyeue
(a) Bills purchased and discounted
(Ke) kewMe esef[, DeesJej[êHe Deewj ceebie Hej mebose $eCe
(b) Cash credits, overdrafts and loans repayable on demand

(ie) meeJeefOe $eCe / (c) Term loans
Yeejle kes yeenj/ Outside India

Deeue Deeefmleeeb / Fixed assets
Deve Deeefmleeeb / Other assets
Deblej-keeee&uee meceeeespeve (efveJeue) / Inter-office adjustments (Net)
Deefece meboe kej / eesle Hej keewleer
31.03.2013 keer efmLeefle kes
Devegmeej (efHeuee Je<e&)
As on 31.03.2013
(Previous Year)
84955,66
yeQkeeW ceW peceejeefMeeeb Deewj ceebie leLee DeuHe metevee Hej eeHe OevejeefMe
Yeejle ceW yeQkeeW ceW peceejeefMeeeb / Balances with Banks in India

Yeejle ceW ceebie leLee DeuHe metevee Hej eeHe OevejeefMe
65830,41
14208,58
3666,65
3650,00
29735,39
7173,00
38150,10
47593,97
48989,75
308198,81
3009,16
26424,81
269260,22
3865,81
18892,87
6153,70
30262,07
24259,64
5465,13
32508,88
20884,59
398308,19
350877,50
55238,94
58170,26
442465,36
406943,90
500180,03
997884,33
211944,39
413094,77
878208,93
167407,62
1209828,72
8002,16
1045616,55
7005,02
13908,12
12090,68
Tax paid in advance/ deducted at source
11880,51
-
5333,67
-
Non-banking assets acquired in satisfaction of claims

Deve / Others
4,26
17753,01
4,26
30463,43
DeemLeefiele kej Deeefmleeeb (efveJeue) / Deferred Tax Assets (Net)

oeJeeW keer meblegef ceW eeHle iewj-yeQefkebie Deeefmleeeb
kegue Deeefmleeeb / Total Assets
Deekeeqmceke oseleeSb / Contingent Liabilities
$eCe kes He ceW mJeerkeej veneR efkeS ieS yeQke kes efJe oeJes
Claims against the Bank not acknowledged as debts
43545,90
1792234,60
47892,04
1566211,27
13568,57
6194,60
Liability on account of outstanding forward exchange contracts
573861,68
471913,16
Guarantees given on behalf of constituents
175202,24
125106,50
172909,91
126672,57
yekeeee Jeeeoe efJeefvecee mebefJeoeDeeW keer yeeyele oeefelJe

eenkeesW keer Deesj mes oer ieF& eleeYetefleeeb
eefleenCe, He=ebkeve Deewj Deve yeeOeleeSb
Acceptances, endorsements and other obligations
Deve ceoW efpevekes efueS yeQke meceeefele He mes yeeOe nw~
Other items for which the Bank is contingently liable
mebenCe kes efueS efyeue / Bills for Collection

118
Yeejleere ms yeQke / Jeeef<e&ke efjHees& 2013-14
129590,96
1017329,95
74028,42
148683,83
926374,07
66639,54
efJeeere efJeJejCe
mebef#eHle ueeYe Deewj neefve Keelee 31 ceee& 2014 kees meceeHle Je<e& kes efueS
ABridged profit and loss account for the year ended 31st March, 2014
31.03.2014 kees meceeHle Je<e&
(eeuet Je<e&)
Year ended 31.03.2014
(Current Year)
Deee / Income
Deefpe&le Deee / Interest Earned
DeefeceeW / efyeueeW Hej / On advances/ bills
efJeefveOeeveeW Hej / On investments
Yeejleere efj]peJe& yeQke kes Heeme peceejeefMeeeW Deewj Deve Deblej-yeQke efveefOeeeW Hej yeepe
On balances with RBI and other inter-bank funds
Deve / Others
Deve Deee / Other Income
keceerMeve, efJeefvecee Deewj oueeueer
Commission, exchange and brokerage
efJeefveOeeveeW kes efJeee Hej efveJeue ueeYe
Net profit/ (loss) on sale of investments
Yetefce, YeJeveeW Deewj Deve DeeefmleeeW kes efJeee Hej efveJeue ueeYe / (neefve)
Net profit/ (loss) on sale of land, buildings and other assets
efJeefvecee uesveosve Hej efveJeue ueeYe / (neefve)
Net profit/ (loss) on exchange transactions
Yeejle ceW / Yeejle kes yeenj efmLele Deveg<ebefieeeW / kebHeefveeeW leLee / DeLeJee mebegkele GeceeW mes ueeYeebMe
Deeefo kes He ceW Deee / Income by way of dividends, etc., from subsidiaries/
companies and/ or joint ventures abroad/ in India
efJeefJeOe Deee / Miscellaneous Income
(efHeuee Je<e&)

(Previous Year)
102484,10
90537,10
31941,87
27198,63
409,31
1515,52
545,14
1374,23
136350,80
119655,10
12611,30
11483,72
2279,40
1101,92
(38,64)
(32,72)
1895,28
1583,08
496,86
1308,72
715,51
1185,33
18552,92
154903,72
16036,84
135691,94
kegue Deee / Total Income

Jee / Expenditure
Jee efkeee ieee yeepe / Interest Expended
peceejeefMeeeW Hej / On deposits
Yee. efj. yeQke / Deblej-yeQke GOeej jeefMeeeW Hej / On RBI / Inter-bank borrowings
Deve / Others
77885,71
67464,55
5150,79
4124,11
eeeueve Jee / Operating Expenses

kece&eeefjeeW kees Yegieleeve Deewj Gvekes efueS eeJeOeeve / Payments to and provisions
22504,28
18380,90
2958,82
2438,84
344,85
297,02
278,26
384,35
4032,13
3737,14
87068,63
75325,80
for employees
Yeeke kej Deewj jesMeveer / Rent, taxes and lighting

cegCe Deewj uesKeve meeceeer / Printing and stationery
efJe%eeHeve Deewj eeej / Advertisement and publicity
State Bank of India
119
efJeeere efJeJejCe

yeQke keer mebHeefe Hej cetueeme / Depreciation on Banks Property

efveosMekeeW keer Heerme, Yeles Deewj Jee
Directors fees, allowances and expenses
uesKee-Hejer#ekeeW keer Heerme, Yees Deewj Jee (MeeKee uesKee-Hejer#ekeeW meefnle)
Auditors fees and expenses (including branch auditors)
efJeefOe eYeej / Law charges

[eke cenmetue, leej Deewj sueerHeesve Deeefo
Postages, Telegrams, Telephones, etc.
cejccele Deewj Devegj#eCe / Repairs and maintenance

yeercee / Insurance
Deve / Others
eeJeOeeve Deewj meceeefele / Provisions and contingencies
efJeefveOeeveeW Hej cetueeme kes efueS eeJeOeeve
Provision for depreciation on Investments
Devepe&ke DeeefmleeeW kes efueS eeJeOeeve
Provision towards non performing assets
ceeveke Deeefmleeebs kes efueS eeJeOeeve
(eeuet Je<e&)
(Current Year)
1333,94
(efHeuee Je<e&)

(Previous Year)
1139,61
1,09
73
168,34
192,55
124,63
133,91
673,51
434,00
393,53
1468,44
1200,72
515,64
5367,77
4274,54
35725,85
29284,42
563,25
(961,29)
14223,57
1260,69
11367,79
749,61
(112,16)
(25,28)
Provision towards standard assets
Deve (Deee-kej kees es[kej) / Others (excluding income taxes)

kegue Jee SJeb eeJeOeeve / Total Expenses and Provisions
kej HetJe& ueeYe / Profit before tax
kej / Tax
eeuet kej / Current Tax
DeemLeefiele kej / Deferred Tax
kej HeMeele ueeYe / Profit after tax
Deeveerle ueeYe / Profit brought forward
kegue / Total
efJeefveeespeve / Appropriations
keevetveer Deejef#eleer kees DeblejCe / Transfer to Statutory Reserve
Deve Deejef#eleer kees DeblejCe / Transfer to Other Reserves
Je<e& kes oewjeve eoe efHeues Je<e& kes efueS ueeYeebMe / Dividend for the previous year
15935,35
138729,83
11130,83
115741,05
16173,89
19950,89
4227,47
5953,88
1055,25
(107,97)
5282,72
10891,17
5845,91
14104,98
34
34
10891,51
14105,32
3339,62
4417,86
5013,40
6472,43
,1
2538,16
3214,69
paid during the year
eeuet Je<e& kes efueS ueeYeebMe / Dividend for the current year (including interim
dividend and tax on dividend)
legueveHe$e ceW Deeies ues peeee ieee / Balance carried forward to Balance Sheet
kegue / Total
120
32
34
10891,51
14105,32
efJeeere efJeJejCe
mebef#ehle leguevehe$e Deewj ueeYe SJeb neefve Keeles keer cenJeHetCe& uesKee veerefle 31 ceee& 2014 kees meceeHle Je<e& kes uesKee-Hejeref#ele efJeeere efJeJejCeeW
keer cenJeHetCe& uesKee veerefle mes ueer ieF& nw~
ke) Hewje 7.1 osMeere HeefjeeueveeW kes mebyebOe ceW cetueeme keer ojW Deewj cetueeme eYeeefjle kejves keer Heefle efvecveevegmeej nw
ece meb.
1
2
3
4
5
Deeue DeeefmleeeW kee yeesje

kebHetj Deewj SerSce
kebHetj mee@HeJesej pees ne[&Jesej kee DeefYeVe Yeeie nesles nQ~
kebHetj mee@HeJesej pees ne[&Jesej kee DeefYeVe Yeeie veneR nesles nQ~
31 ceee& 2001 leke efJeeere Heds Hej oer ieF& Deeefmleeeb
Deve Deeue Deeefmleeeb
cetueeme eYeeefjle kejves keer Heefle

meerOeer ueeFve Heefle
Ielee cetue Heefle
cetueeme/HeefjMeesOeve oj
33.33% eefleJe<e&
33.33% eefleJe<e&
DeefOeenCe kes Je<e& ceW 100% cetueeme
kebHeveer DeefOeefveece kes Debleie&le efveOee&efjle keer ieF& oj mes
Deeekej efveece, 1962 kes Debleie&le efveOee&efjle keer ieF&
oj mes
Ke) Hewje 14.3 yeQke kes [sefye kee[& OeejkeeW mes mebyebefOele efjJee[& DebkeeW kes efueS eeJeOeeve yeerceebefkeke DevegceeveeW kes DeeOeej Hej efkeee pee jne nw~
Significant accounting Policy for Abridged Balance Sheet and Profit & Loss Account drawn from
Significant Accounting Policy forming part of Audited Financial Statement for the year ended
31st March, 2014
a) Para 7.1 The rates of depreciation and method of charging depreciation in respect of domestic operations are as
under:
Sr. No.
Description of fixed assets
Method of charging depreciation
Depreciation / amortisation rate
Computers & ATM
Straight Line Method
33.33% every year
Computer software forming

integral part of hardware
an Straight Line Method
33.33% every year
Computer Software which does not form an integral part of hardware
100% depreciated in the year of

acquisition
Assets given on financial lease upto Straight Line Method

31st March, 2001
At the rate prescribed under the

Companies Act,
Other fixed assets
At the rate prescribed under the

Income-tax Rules, 1962
Written down value method
b) Para 14.3 Provision for reward points in relation to the debit card holders of the Bank is being provided for on
actuarial estimates.
State Bank of India
121
efJeeere efJeJejCe
efJeeere efJeJejCe
mebef#eHle legueveHe$e Deewj ueeYe SJeb neefve Keeles mes mebyebefOele efHHeefCeeeb 31 ceee& 2014 kees meceeHle Je<e& kes uesKee-Hejeref#ele efJeeere efJeJejCeeW mes
mebyebefOele efHHeeqCeeeW mes ueer ieF& nw~
ke) efHHeefCeeeb 18.8 - Devegmeteer 18 kee Hewje 16 ùesKee mes mebyebefOele efHHeefCeeeb'
mebenCeere jeefMeeeW kes mebyebOe ceW Devegceeefvele neefve kes eefle HetJe&Jeleea Je<eeX ceW efeefle efkeS ieS eeJeOeeveeW keer jeefMe ceW mes `2,056.26 kejes[ keer
eeJeOeeve jeefMe kee GHeeesie kejvee''
Ke) efHHeefCeeeb 18.8 - Devegmeteer 18 kee Hewje 18
Devepe&ke DeeefmleeeW kes efueS efJeefMe eeJeOeeve kejves nsleg `750 kejes[ keer eefle eeere eeJeOeeve megjef#ele jeefMe kee GHeeesie kejvee~
ie) efHHeefCeeeb 18.8 - Devegmeteer 18 kee Hewje 19
HetJe&Jeleea Je<eeX kes oewjeve Deeekej DeefOeefveece, 1961 keer Oeeje 36(1) (viii) kes Debleie&le me=efpele efJeMes<e Deejef#ele efveefOe kes keejCe DeemLeefiele
kej oselee kee me=peve kejves kes efueS Yeejleere efj]peJe& yeQke eje HeefjHe$e eceebke [eryeerDees[er veb.yeerHeer.yeermeer.77/21.04.018/2013-14 efoveebke
20 efomebyej 2013 kes lenle yeQke kees oer ieF& t kes Devegmeej jepemJe SJeb Deve Deejef#ele efveefOe Keeles ceW `1525.13 kejes[ keer jeefMe efoKeeves kes
mebyebOe ceW~
Fmeer efleefLe keer nceejer efjHees& kes Devegmeej
ke=les Sme. JeWkejece SC[ keb.
meveoer uesKeekeej
(S. ke=<Ce kegceej)
eyebOe efveosMeke SJeb
mecetn keee&Heeueke (DeeF&yeer)
Yeeieeroej
meomelee meb. 002161
Hece& HebpeerkejCe meb. 004656 S
mLeeve keesuekeelee
efoveebke 23.05.2014
eefle,
Yeejle kes je<^Heefle
mebef#eHle uesKeeW mes mebyebefOele uesKee-Hejer#ekeeW keer efjHees&
nceves 31 ceee& 2014 keer efmLeefle kes Devegmeej Yeejleere ms yeQke kee mebueive mebef#eHle legueve-He$e Deewj Fmekes meeLe mebueive Fmeer efleefLe kees meceeHle ngS Je<e&
kes mebef#eHle ueeYe SJeb neefve Keeles keer peebe keer nw~
es mebef#eHle eqJeeere efJeJejCe efJee ceb$eeuee, Yeejle mejkeej keer mebmetevee SHe e. 7/116/2012-yeerDeesS kes Devegmeej leweej efkeS ieS nQ Deewj yeQkekeejer
efJeefveeceve DeefOeefveece, 1949 keer leermejer Devegmeteer kes Devegmeej leweej efkeS ieS 31 ceee& 2014 kees meceeHle ngS Je<e& kes efueS yeQke kes efJeeere efJeJejCeeW
Hej DeeOeeefjle nQ leLee Yeejle kes je^Heefle kees emlegle Fmeer efleefLe keer 13 Deve mebegkele uesKee-Hejer#ekeeW keer efjHeeseX kes meeLe-meeLe nceejer efjHees& ceW Meeefceue
efkeS ieS nQ pees Fmekes meeLe mebueive nQ~
Fmeer efleefLe keer nceejer efjHees& kes Devegmeej
meveoer uesKeekeej
Yeeieeroej
Hece& HebpeerkejCe meb. 004656 S
mLeeve keesuekeelee
efoveebke 23.05.2014
122
efJeeere efJeJejCe
Notes on Abridged Balance Sheet and Profit & Loss Account drawn from Notes on Accounts,
forming part of Audited Financial Statement for the year ended March 31, 20141, 2014
a) Notes 18.8 para 16 of Schedule 18: Notes to Accounts
Utilization of provisions amounting to ` 2,056.26 crores from provisions earmarked in the earlier years towards estimated loss
in collectible amounts.
b) Notes 18.8 para 18 of Schedule 18:
Utilization of counter cyclical provisioning buffer amounting to `750 crores towards making specific provisions for NonPerforming Assets.
c) Notes 18.8 para 19 of Schedule 18:
Regarding charge of `1,525.13 crores to Revenue and Other Reserves in accordance with the dispensation granted by Reserve
Bank of India to the Bank vide Circular number DBOD. No.BP.BC.77/21.04.018/2013-14 dated 20th December 2013 for creation
of Deferred Tax Liability on account of Special Reserve created u/s 36(1)(viii) of the Income Tax Act, 1961 during the earlier
years.
FOR S. VENKATRAM & CO.

(A Krishna Kumar)
Managing Director &
Group Executive (IB)
(G. Narayanaswamy)
Partner
Membership No.002161
Firm Registration No.:004656 S
Place : Kolkata
Date : 23.05.2014
AUDITORS REPORT ON ABRIDGED ACCOUNTS

To,
The President of India
We have examined the attached abridged Balance Sheet of State Bank of India (the Bank) as at 31st March, 2014 and the
related abridged Profit and Loss Account for the year ended on that date annexed thereto.
These abridged financial statements have been prepared by the Bank pursuant to advice of Ministry of Finance, Government
of India vide F.No.7/116/2012-BOA and are based on the financial statements of the Bank for the year ended 31st March,
2014 prepared in accordance with the Third Schedule to the Banking Regulation Act, 1949 and is covered by our report
alongwith 13 other joint auditors of even date to the President of India which is attached herewith.
In terms of our report of even date
FOR S. VENKATRAM & CO.
(G. Narayanaswamy)
Partner
Firm Registration No.:004656 S
Place : Kolkata
Date : 23.05.2014
State Bank of India
123
efJeeere efJeJejCe
mJeleb$e uesKee-hejer#ekeeW keer

efjhees&
INDEPENDENT AUDITORs
Report
heefle
Yeejle kes je^heefle,
To
efJeeere efJeJejefCeeeW Hej efjhees&
Report on the Financial Statements
1. nceves Yeejleere ms yeQke keer 31 ceee& 2014 keer efmLeefle kes Devegmeej efJeeere
efJeJejefCeeeW efpeveceW 31 ceee& 2014 kees meceehle Je<e& kee leguevehe$e Deewj Gmeer
leejerKe kees meceehle Je<e& kes ueeYe Deewj neefve Keeles leLee vekeoer heJeen efJeJejCe
SJeb cenlJehetCe& uesKee veerefleeeW kee meejebMe leLee Deve efJeJejCeelceke metevee keer
uesKee-hejer#ee keer nw. Fve efJeeere efJeJejCeeW ceW efvecveefueefKele kes uesKes Meeefceue
nQ:

i)
ii)
8252 Yeejleere MeeKeeSb, efpevekeer uesKee-hejer#ee MeeKee uesKeehejer#ekeeW ves keer leLee
iii)
efJeosMe eqmLele 54 MeeKeeSb efpemekeer uesKeehejer#ee mLeeveere uesKeehejer#ekeeW ves

keer~
kesvere keeee&uee, 14 mLeeveere heOeeve keeee&uee, efJee yeepeej

mecetn, Debleje&êre JeJemeee mecetn, keejheesjs uesKee mecetn (kesvere),
ceOe-keejheesjs mecetn (kesvere), leveeJeiemle Deeeqmle heyebOeve mecetn
(kesvere), Deewj 42 (yeeeueerme) MeeKeeDeeW kes, efpevekeer uesKeehejer#ee
nceves keer nw;
nceejs SJeb Deve uesKee hejer#ekeeW eje uesKee hejeref#ele MeeKeeDeeW kees
Yeejleere efjpeJe& yeQke eje yeQke kees efoS ieS efoMee efveoxMeeW kes Deveghe yeQke
eje egvee ieee~ leguevehe$e SJeb ueeYe neefve Keeles ceW 8355 Yeejleere
MeeKeeDeeW SJeb Deve uesKeebkeve FkeeFeeW keer efJeJejefCeeeb Yeer Meeefceue
nw efpevekeer uesKee hejer#ee veneR ngF& nw. Fve DeuesKeehejeref#ele MeeKeeDeeW
kee efnmmee DeefieceeW ceW 4.66%, peceejeefMeeeW ceW 18.75%, yeepe
Deee ceW 5.73% leLee yeepe Jee ceW 18.28% nw~
efJeeere efJeJejefCeeeW nsleg heyebOeve Jeie&

kee oeefelJe
2. Yeejleere efjpeJe& yeQke keer Dehes#eeDeeW SJeb yeQkekeejer efJeefveeceve DeefOeefveece
- 1949 kes heeJeOeeveeW, Yeejleere ms yeQke DeefOeefveece, 1955 leLee
meceeefJe uesKee veerefleeeW SJeb hejbhejeDeeW, Yeejleere meveoer uesKeekeej mebmLeeve
(DeeF&meerSDeeF&) eje peejer uesKeekejCe SJeb uesKeehejer#ee ceevekeeW kes Devegmeej
Fve efJeeere efJeJejCeeW, pees yeQke keer efJeeere eqmLeefle kee meerke Deewj mener efe$e
hemlegle kejles nQ, kees leweej kejves keer efpeccesoejer yeQke-heyebOeve keer nw~ Fme
efpeccesoejer kes Deble&iele efJeeere efJeJejefCeeeW keer leweejer mes mebyebefOele Deebleefjke
efveeb$eCeeW kee efvecee&Ce, keeee&vJeeve SJeb Devegj#eCe Yeer Meeefceue nw pees OeesKeeOe[er
ee $egefJeMe efkemeer Yeer hekeej kes Jemlegiele ieuele yeeeveer mes cege nw~ Fve
peesefKeceeW kes Deekeueve ceW heyebOeve ves Ssmes Deebleefjke efveeb$eCeeW kee keeee&vJeeve
124
The President of India,
1.
We have audited the accompanying financial
statements of State Bank of India (the Bank) as at
31st March, 2014, which comprises the Balance Sheet
as at 31st March, 2014, the Profit and Loss Account
and the Cash Flow Statement for the year then ended,
and a summary of significant accounting policies and
other explanatory information. Incorporated in these
financial statements are the returns of

i)
The Central Offices, 14 Local Head Offices,
Global Market Group, International Business
Group, Corporate Accounts Group (Central),
Mid-Corporate Group (Central), Stressed Assets
Management Group (Central) and 42 branches
audited by us;
ii)
8252 Indian Branches audited by other auditors;

iii)
54 Foreign Branches audited by the local
auditors.

The branches audited by us and those audited by
other auditors have been selected by the Bank in
accordance with the guidelines issued to the Bank by
the Reserve Bank of India. Also incorporated in the
Balance Sheet and the Profit and Loss Account are
the returns from 8355 Indian Branches and other
accounting units which have not been subjected to
audit. These unaudited branches account for 4.66%
of advances, 18.75% of deposits, 5.73% of interest
income and 18.28% of interest expenses.
Managements Responsibility for the Financial
Statements
2.
The Banks management is responsible for the
preparation of these financial statements that give a
true and fair view of the financial position, financial
performance and cash flows of the Bank in accordance
with the requirements of the Reserve Bank of India,
the provisions of the Banking Regulation Act, 1949, the
State Bank of India Act, 1955 and recognised accounting
policies and practices, including the Accounting
Standards issued by the Institute of Chartered
Accountants of India (ICAI). This responsibility of the
management includes the design, implementation and
maintenance of internal controls and risk management
systems relevant to the preparation of the financial
statements that are free from material misstatement,
efJeeere efJeJejCe
whether due to fraud or error. In making those risk

assessments, the management has implemented such
internal controls that are relevant to the preparation
of the financial statements and designed procedures
that are appropriate in the circumstances so that the
internal control with regard to all the activities of the
Bank is effective.
efkeee nw pees efJeeere efJeJejefCeeeW kees leweej kejves SJeb heefjkeequhele heefeeeDeeW
pees heefjeqmLeefleeeW kes Deveghe nw, mes mebyebefOele nw leeefke yeQke kes meYeer keee&keueeheeW
mes mebyebefOele Deebleefjke efveeb$eCe heYeeJeer nes~
uesKee-hejer#ekeeW kee oeefelJe

3. nceejer efpeccesoejer Fve efJeeere efJeJejefCeeeW hej Deheveer uesKee hejer#ee hej
DeeOeeefjle DeefYecele osves keer nw~ nceves Deheveer uesKee-hejer#ee Yeejleere meveoer
uesKeekeej mebmLeeve (DeeF&meerSDeeF&) eje peejer uesKee-hejer#ee ceevekeesb kes
Devegmeej hetjer keer nw~ Fve ceevekeeW kes Debleie&le en Dehes#ee keer peeleer nw efke
nce Deheveer vewefleke efpeccesoeefjeeW kee heeueve kejW Deewj Deheveer uesKee-hejer#ee
keer eespevee Fme hekeej yeveeSb SJeb efve<heeefole kejW leeefke nce mecegefele he mes
Fme yeejs ceW Deeemle nes peeSb efke efJeeere efJeJejCeeW ceW keesF& Jemlegiele ieuele
efJeJejCe veneR efoS ieS nQ~
4.
uesKeehejer#ee kes Debleie&le efJeeere efJeJejCeeW ceW hemlegle jeefMeeeW Deewj hekeerkejCeeW
kes mebyebOe ceW uesKeebkeve mee#e heehle kejves kes efueS keer peeves Jeeueer efve<heeove
heefeeeSB Meeefceue nw~ peeBe kes efueS egveer ieF& heefleeeB uesKeehejer#eke kes
efJeJeske, efJeeere efJeJejefCeeeW ceW OeesKeeOe[er ee $egef kes keejCe nesves Jeeueer
efkemeer Yeer Jemlegiele ieuele yeeeveer kes peesefKece kes Deekeueve hej DeeOeeefjle
nesleer nw~ Fve peesefKece DeekeueveeW keer peebe kejles mecee uesKeehejer#eke yeQke
kes efJeeere efJeJejefCeeeW kees leweej kejves mes mebyebefOele Deebleefjke efveeb$eCeeW kees
meb%eeve ceW ueslee nw leeefke Fve heefjefmLeefleeeW kes efueS mecegefele uesKee heefle
yeveeF& pee mekes uesefkeve Fmekee GsMe mebmLee kes Deebleefjke efveeb$eCeeW keer
heYeeJeMeeruelee kes yeejs ceW efkemeer Yeer hekeej kee DeefYecele osvee veneR nw~
uesKee hejer#ee kes Debleie&le heyebOeve eje heege uesKee-efmeebleeW leLee hecegKe
DeekeueveeW keer peebe leLee meceie efJeeere efJeJejCe keer hemlegefle keer peebe Yeer
keer peeleer nw~
5.
nceW efJeeeme nw efke nceejs eje heehle efkeee ieee uesKee-mee#e nceejs uesKee
hejer#ee DeefYecele kees DeeOeej heoeve kejves efueS heee&hle SJeb Gheege nw~
3.
Our responsibility is to express an opinion on
these financial statements based on our audit. We
conducted our audit in accordance with the Standards
on Auditing issued by the Institute of Chartered
Accountants of India. Those Standards require that
we comply with ethical requirements and plan and
perform the audit to obtain reasonable assurance
about whether the financial statements are free from
material misstatement.
4.
An audit involves performing procedures to obtain
audit evidence about the amounts and disclosures
in the financial statements. The procedures selected
depend on the auditors judgment, including the
assessment of the risks of material misstatement
of the financial statements, whether due to fraud or
error. In making those risk assessments, the auditor
considers internal control relevant to the Banks
preparation of the financial statements in order to
design audit procedures that are appropriate in the
circumstances, but not for the purpose of expressing
an opinion on the effectiveness of the entitys internal
control. An audit also includes evaluating the
appropriateness of accounting policies used and the
reasonableness of the accounting estimates made
by management, as well as evaluating the overall
presentation of the financial statements.
5. We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our
audit opinion.
DeefYecele
6.
nceejs DeefYecele ceW, yeQke keer yeefneeW ceW oMee&S ieS SJeb peneb leke nceW peevekeejer
nw leLee nceW efoS ieS mheerkejCeeW kes Devegmeej :
i)
Auditors Responsibility
cenlJehetCe& uesKee veerefleeeW SJeb lelmebyebOeer uesKee-efhheefCeeeW kes meeLe

he{s peeves hej leguevehe$e hetCe& SJeb mener nQ, efpemeceW mecemle DeeJeMeke
peevekeejer Meeefceue nw leLee Gmes Fme hekeej leweej efkeee ieee nw efke Jen
31 ceee& 2014 kees Yeejle ceW meeceeve he mes mJeerkeej efkeS ieS
uesKee efmeebleeW kes Deveghe yeQke kes keecekeepe kee mener Deewj meerke
efe$e oMee&lee nw;
ii) cenlJehetCe& uesKee veerefleeeW SJeb lelmebyebOeer uesKee-efhheefCeeeW kes meeLe he{s
peeves hej ueeYe SJeb neefve Keelee Yeejle ceW meeceeve he mes mJeerkeej efkeS
Opinion
6. In our opinion, as shown by books of the Bank, and
to the best of our information and according to the
explanations given to us:

(i)
the Balance Sheet, read with the significant
accounting policies and the notes thereon is
a full and fair Balance Sheet containing all the
necessary particulars, is properly drawn up so as
to exhibit a true and fair view of state of affairs of
the Bank as at 31st March 2014 in conformity with
accounting principles generally accepted in India;
(ii)
the Profit and Loss Account, read with the
significant accounting policies and the notes
State Bank of India
125
efJeeere efJeJejCe
thereon shows a true balance of profit, in

conformity with accounting principles generally
accepted in India, for the year covered by the
account; and
ieS uesKee efmeebleeW kes Deveghe, eeuet Je<e& kes ueeYe kee mener Mes<e
oMee&lee nw; leLee
iii) vekeoer heJeen efJeJejCe Fmeer efleefLe kees meceehle Je<e& kes vekeoer heJeen kee
mener SJeb meerke efe$e hemlegle kejlee nw~
Oeeveeke<e&Ce
Emphasis of Matter
7. nce Devegmeteer 18 kes efhheCeer 18.8, uesKee-efhheefCeeeW keer Deesj Oeeve

Deekee|<ele kejvee eenWies:

(ke) hewje-16: efheues Je<eeX kes oewjeve efveeqele efkeS ieS heeJeOeeve ceW mes
` 2,056.26 kejes[ kes heeJeOeeveeW kes Gheeesie mes mebyebefOele~
(Ke) hewje-18: `750 kejes[ kes heefle eeere heeJeOeeve Devepe&ke DeeefmleeeW kes
efueS efveefele eeJeOeeve kes Gheeesie mes mebyebefOele~
(ie) hewje-19: Yeejleere efj]peJe& yeQke kes efveoxMeevegmeej Deeekej DeefOeefveece keer
Oeeje 36(1)(viii) kes Debleie&le me=efpele DeemLeefiele kej oselee kes me=peve kes efueS
jepemJe SJeb Deve efveefOeeeW cesb `1,525.13 kejes[ efoKeeves mes mebyebefOele~
Gheeg&e efJe<eeeW kes meboYe& ceW nceejs efJeeej efkevneR MeleeX hej DeeOeeefjle veneR
nQ~
Deve efJeefOeke SJeb efJeefveeeceke

Dehes#eeDeeW hej efjhees&
8. leguevehe$e Deewj ueeYe SJeb neefve Keelee yeQkekeejer efJeefveeceve DeefOeefveece, 1949
keer leermejer Devegmeteer kes eceMe: ke Deewj Ke HeeceeX ceW leweej efkeS ieS
nQ Deewj es Yeejleere ms yeQke DeefOeefveece, 1955 leLee Gmekes Debleie&le yeves
efJeefveeceeW kes GheyebOeeW kes Devegmeej Dehesef#ele peevekeejer osles nQ~
9. Gheeg&e hewjeieeHe 1 mes 5 keer meerceeDeeW kes DeOeOeerve Deewj Yeejleere ms yeQke
DeefOeefveece, 1955 keer Dehes#eeDeeW kes Deveghe SJeb lelmebyebOeer Dehesef#ele hekeve
keer meerceeDeeW kes Debleie&le jnles ngS nce efvecveevegmeej Deheveer efjhees& hemlegle kejles
nQ, efke :
ke) nceves peneB Yeer keesF& peevekeejer Deewj mheerkejCe ceeBiee nw, pees nceejer
uesKeehejer#ee kes heeespeve mes nceejer peevekeejer Deewj efJeeeme kes Devegmeej
DeeJeMeke Lee, nceW Jen peevekeejer Deewj mheerkejCe efoee ieee nw Deewj
nceves Gmes meblees<epeveke heeee nw~
Ke) nceejer peevekeejer ceW DeeS yeQke kes uesveosve yeQke kes DeefOekeej-#es$e ceW
ner nQ~
ie) yeQke kes keeee&ueeeW Deewj MeeKeeDeeW mes heehle efJeJejefCeeeB nceejer
uesKeehejer#ee kes GsMe mes Gefele heeF& ieF& nQ~
10. nceejs DeefYecele kes Devegmeej, leguevehe$e, ueeYe Deewj neefve Keelee leLee vekeoer
heJeen efJeJejCe ueeiet uesKee ceevekeeW kes Deveghe nw~
126
(iii) the Cash Flow Statement gives a true and fair view
of the cash flows for the year ended on that date.
7.
We draw attention to Notes 18.8 of Schedule 18:
Notes to Accounts regarding:

(a)
para 16: regarding utilisation of specific
provisions of `2,056.26 crores made in earlier
years;
(b) para 18: utilization of counter cyclical provisioning

buffer amounting to `750 crores towards specific
provision for Non-Performing Assets;
(c) para 19: charge of `1,525.13 crores to Revenue

and Other Reserves for creation of Deferred Tax
Liability on Special Reserve created u/s 36(1)(viii)
of Income Tax Act, as per RBI guidelines.
Our opinion is not qualified in respect of the above

stated matters.
Report on Other Legal and Regulatory
Requirements
8. The Balance Sheet and the Profit and Loss Account
have been drawn up in Forms A and B respectively
of the Third Schedule to the Banking Regulation Act
1949, these give information as required to be given by
virtue of the provisions of the State Bank of India Act,
1955 and regulations there under.
9. Subject to limitations of the audit indicated in paragraphs
1 to 5 above and as required by the State Bank of India
Act, 1955, and subject also to the limitations of disclosure
required there in, we report that:

a)
We have obtained all the information and
explanations which to the best of our knowledge
and belief, were necessary for the purposes of
our audit and have found them to be satisfactory.
b) The transactions of the Bank, which have come
to our notice, have been within the powers of the
Bank.
c)
The returns received from the offices and
branches of the Bank have been found adequate
for the purposes of our audit.
10. In our opinion, the Balance Sheet, the Profit and Loss
Account and the Cash Flow Statement comply with the
applicable accounting standards.
efJeeere efJeJejCe
ke=les Sme JeWkejece Sb[ keb.

meveoer uesKeekeej
ke=les efmebIeer Sb[ keb.

meveoer uesKeekeej
ke=les SmemeerSce Smeesemf eSdme

meveoer uesKeekeej
For S Venkatram & Co.

For Singhi & Co.

For SCM Associates

peer veejeeCe mJeeceer

Yeeieeroej me.meb. 002161
Hece& Hebpeer. meb. 004656 Sme
jepeerJe efmebIeer
Hece& Hebpeer. meb. 302049 F&
Heer. kes. yeeue

Yeeieeroej. me.meb. 055147
G Narayanaswamy
Partner : M.No. 002161
Firm Regn. No.004656 S
Rajiv Singhi
Partner : M.No.053518
Firm Regn. No.302049 E
P K Bal
Firm Regn. No. 314173 E
ke=les Sme. Sve. veboe Sb[ keb.

meveoer uesKeekeej
ke=les eerjececetelf e& Sb[ keb.

meveoer uesKeekeej
ke=les er Deej e[d{d e Sb[ keb.

meveoer uesKeekeej
For S N Nanda & Co.

For Sriramamurthy & Co.

For T R Chadha & Co.

Sme. Sve. veboe

Yeeieeroej meb. 005909
Hece& Hebpeer. meb. 000685 N
[er emeVekegceej
efJekeeme kegceej
Hece& Hebpeer. meb.006711 Sve
S N Nanda
Firm Regn. No.000685 N
D Prasanna Kumar
Partner : M.No.023999
Firm Regn. No.003032 S
Vikas Kumar
ke=les ekeeMe Sb[ meblees<e

meveoer uesKeekeej
ke=les Oeceerpee megKeerpee SC[ keb.

meveoer uesKeekeej
ke=les kes yeer Mecee& Sb[ keb.

meveoer uesKeekeej
For Prakash & Santosh

For Dhamija Sukhija & Co.

For K B Sharma & Co.

DeCe kegceej
Hece& Hebpeer. meb. 000454 meer
kes.Sce. megKeerpee
Hece& Hebpeer. meb. 000369 Sve
K M Sukhija
Partner: M.No.016942
nsceble Mecee&
Hemant Sharma
Partner : M No.503080
Firm Regn. No. 002318 N
ke=les Ss[ SC[ Smeesemf eSdme

meveoer uesKeekeej
ke=les Jeer. Heer. Deeefole SC[ keb.

meveoer uesKeekeej
ke=les Sme peeefkeMeve

meveoer uesKeekeej
Arun Kumar
Firm Regn. No. 000454 C
For Add & Associates

For V P Aditya & Co.

For S Jaykishan
Sme os yebod eesHeeOeee

Yeeieeroej meb.me. 064055
Jeer Heer Deeefole

Hece& Hebpeer. meb.000542 meer
megevf ece&ue epeea

S Dey Bandopadhyay
Partner: M.No. 064055
V P Aditya
Firm Regn. No.000542 C
ke=les cesnje ieeseue SC[ kebHeveer

meveoer uesKeekeej
ke=les Sme Deej Deej kes Mecee& Smeesemf eSdme

meveoer uesKeekeej
For Mehra Goel & Co.

For SRRK Sharma Associates

Deej kes cesnje

Sme Deej Deej kes Mecee&

R K Mehra
Partner: M.No.006102
S R R K Sharma
Firm Regn. No. 003790 S
mLeeve keesuekeelee
efoveebke : 23 ceF& 2014
Place : Kolkata
Date : 23rd May 2014
Sunirmal Chatterjee
State Bank of India
127
efJeeere efJeJejCe (mecesefkele)
Financial Statements (Consolidated)

mebef#eHle legueve He$e (mecesefkele) 31 ceee& 2014 keer efmLeefle kes Devegmeej
ABridged balance sheet (Consolidated) as on 31st March, 2014
` ueeKe ceW /in lakhs
31.03.2014 keer efmLeefle
As on 31.03.2014
(Current Year)
As on 31.03.2013
(Previous Year)
kes Devegmeej (eeuet Je<e&)
Hetbpeer SJeb oseleeSB / CAPITAL AND LIABILITIES

Hetbpeer / Capital
Deejef#eefleeeb Deewj DeefOeMes<e / Reserves & Surplus
keevetveer Deejef#eefleeeb / Statutory Reserves
Hetbpeer Deejef#eefleeeb / Capital Reserves
Mesej eerefceece / Share Premium
jepemJe SJeb Deve Deejef#eefleeeb / Revenue and Other Reserves
ueeYe Deewj neefve Keeles keer Mes<e jeefMe / Balance in Profit and Loss Account
DeeOes mes kece efnmmesoejer / Minority Interest
peceejeefMeeeb / Deposits
ceebie peceejeefMeeeb / Demand Deposits
yeele yeQke peceejeefMeeeb / Savings Bank Deposits
meeJeefOe peceejeefMeeeb / Term Deposits
GOeej jeefMeeeb / Borrowings
Yeejle ceW GOeej-jeefMeeeb / Borrowings in India
(ke) Yeejleere efj]peJe& yeQke mes / (a) from Reserve Bank of India
(Ke) Deve yeQkeeW mes / (b) from other Banks
(ie) Deve mebmLeeDeeW Deewj DeefYekejCeeW mes / (c) from other institutions and agencies
(Ie) veJeesvces<eer yesceereeoer $eCe efueKele (DeeF&Heer[erDeeF&)
(d) Innovative Perpetual Debt Instruments(IPDI)
746,57
684,03
52885,09
48821,44
2500,49
2213,07
41444,69
31501,20
47761,32
40390,74
2032,37
1422,54
4909,15
4253,86
140945,84
135995,46
600847,76
527129,94
1097058,76
964277,21
17292,63
16415,66
2662,80
8434,78
26481,13
17642,04
3890,00
3890,00
46961,61
45009,61
126471,54
112331,11
23548,36
24393,64
2290,43
16384,12
20597,45
17778,02
3398,98
719,10
Liabilities relating to Policyholders in Insurance Business
56846,16
50216,61
Deve (FmeceW eeJeOeeve meeqcceefuele nQ) / Others (including provisions)

kegue Hetbpeer Deewj oseleeSB / Total Capital and Liabilities
74408,48
63204,39
2395981,61
2133108,57
*) ieewCe $eCe SJeb yeeb[ / (e) Subordinated Debts & Bonds

Yeejle kes yeenj mes GOeej-jeefMeeeb / Borrowings outside India
Deve oeefelJe Deewj eeJeOeeve / Other Liabilities and Provisions
mebose efyeue / Bills payable
Deblej-keeee&uee meceeeespeve (efveJeue) / Inter Office adjustments (net)
DeemLeeefiele kej oseleeSB (efveJeue) / Deferred Tax Liabilities (net)
yeercee JeJemeee kes Hee@efuemeerOeejkeeW mes mebyebefOele oseleeSB
128
kes Devegmeej (efHeuee Je<e&)

As on 31.03.2014
(Current Year)
As on 31.03.2013
(Previous Year)
kes Devegmeej (eeuet Je<e&)
Deeefmleeeb / ASSETS
vekeoer Deewj Yeejleere efjp] eJe& yeQke ceW peceejeefMeeeb
Cash and Balances with Reserve Bank of India
kes Devegmeej (efHeuee Je<e&)
114095,60
89574,03
16657,02
4235,80
32172,92
6759,79
7911,72
40982,19
436289,67
3759,92
26319,05
40786,63
1967,25
44817,69
24852,88
391862,08
2871,57
24444,09
30162,06
1572,38
46895,93
21535,31
68964,21
71533,73
600361,63
686932,95
222017,90
10559,78
554135,18
590321,65
176617,47
9369,93
1349,06
19447,21
1335,14
16750,55
13857,90
7246,74
25,86
425,59
26085,09
2395981,61
29,59
594,29
40603,15
2133108,57
15987,93
8866,77
669552,27
548862,17
204940,82
198613,00
149365,06
149889,00
132719,60
1172565,68
90196,99
150252,82
1056483,76
80201,67
yeQkeeW ceW peceejeefMeeeW Deewj ceebie leLee DeuHe metevee Hej eeHe OevejeefMe
Balance with Banks and money at call & short notice
Yeejle ceW peceejeefMeeeB / Balances with Banks in India

Yeejle ceW ceebie leLee DeuHe metevee Hej eeHe OevejeefMe / Money at call and short notice in India
Yeejle kes yeenj peceejeefMeeeb / Balances outside India
efveJesMe / Investments
(ke) mejkeejer eefleYetelf eeeb / (a) Government Securities
(Ke) Deve Devegceeseof le eefleYetelf eeeb / (b) Other Approved Securities
(ie) Mesej / (c) Shares
(Ie) ef[yeWej Deewj yeeb[ / (d) Debentures and Bonds
(*) meneesieer / (e) Associates
(e) Deve / (f) Others
Deefece / Advances
(ke) Kejeros ieS Deewj yeeke=le efyeue / (a) Bills purchased and discounted
(Ke) kewMe esef[, DeesJej[êHe Deewj ceebie Hej mebos e $eCe
(b) Cash Credits, Overdrafts and Loans Repayable on demand

(ie) meeJeefOe $eCe / (c) Term Loans
Deeue Deeefmleeeb / Fixed assets
Deve Deeefmleeeb / Other assets
Deblej keeee&uee meceeeespeve (efveJeue) / Inter Office adjustments (net)
Deefece meboe kej / meels e Hej keewleer
Tax paid in advance / tax deducted at source
oeJeeW keer meblegef ceW eeHle iewj-yeQekE eie Deeefmleeeb
Non-banking assets acquired in satisfaction of claims
DeemLeeefiele kej Deeefmleeeb (efveJeue) / Deferred tax assets (net)

Deve / Others
kegue Deeefmleeeb / Total Assets
Deekeeqmceke oseleeSb / Contingent Liabilities
$eS kes He ceW mJeerkeej veneR efkeS ieS mecetn kes efJe oeJes
Claims against the group not acknowledged as debts
yekeeee Jeeeoe efJeefvecee mebeJf eoeDeeW keer yeeyele oeefelJe
Liability on account of outstanding forward exchange contracts
eenkeeW keer Deesj mes oer ieF& eleeYetelf eeeb
Guarantees given on behalf of constituents
eefleenCe, He=ebkeve Deewj Deve yeeOeleeSb
Acceptances, endorsements and other obligations
Deve ceoW efpevekes efueS mecetn kee meceeefele oeefelJe
Other items for which the group is contingently liable
kegue meceeefele oeefelJe / Total Contingent Liabilities

mebenCe kes efueS efyeue / Bills for Collection
State Bank of India
129

mebef#eHle ueeYe Deewj neefve Keelee (mecesefkele)
ABridged profit and loss account (Consolidated)
31 ceee& 2014 kees meceeHle Je<e& kes efueS for the year ended 31st March, 2014
(eeuet Je<e&)
(efHeuee Je<e&)
Year ended 31.03.2014 Year ended 31.03.2013

(Current Year)
(Previous Year)
Deee / Income
Deefpe&le Deee / Interest Earned
DeefeceeW / efyeueeW Hej / On advances / bills
efJeefveOeeveeW Hej / On Investments
Yeejleere efjp] eJe& yeQke kes Heeme peceejeefMeeeW Deewj Deve Deblej-yeQke efveefOeeeW Hej yeepe
141382,60
126442,18
44855,68
38701,23
On balances with RBI and other inter-bank funds
1144,71
1338,70
Deve / Others
Deve Deee / Other Income
keceerMeve, efJeefvecee Deewj oueeueer
1679,44
1494,03
15086,60
13861,89
4254,27
2861,83
Commission, exchange and brokerage
efJeefveOeeveeW kes efJeee Hej efveJeue ueeYe
Net Profit on sale of Investment
Yetecf e, YeJeveebs Deewj Deve DeeefmleeeW kes efJeee Hej efveJeue ueeYe
(46,24)
(40,54)
efJeefvecee mebJeJenejeW Hej efveJeue ueeYe / Net Profit on exchange transactions

Yeejle/efJeosMe (efmLele mebegkele GeceeW mes eeHle ueeYeebMe)
2297,23
1902,59
2,29
12,87
efJeefJeOe Deee / Miscellaneous income

kegue Deee / Total Income
Jee / Expenditure
efoee ieee yeepe / Interest Expended
pecee jeefMeeesW Hej / On deposits
Yee.efj.yeQke/Deblej-yeQke GOeej jeefMeeeW Hej / On RBI / Inter-bank borrowings
Deve / Others
eeeueve Jee / Operating Expenses
kece&eeefjeeW kees Yegieleeve Deewj Gvekes efueS eeJeOeeve
16287,98
13985,05
226944,56
200559,83
109113,09
96302,49
6126,95
4736,60
6239,00
5778,82
29868,36
24401,09
3940,37
3252,70
471,13
419,34
Net Profit on sale of land, building and other assets
Dividends from Associates in India / abroad
Payments to and provisions for employees
Yeeke, kej Deewj jesMeveer / Rent, taxes and lighting

cegCe Deewj uesKeve meeceeer / Printing & stationery
efJe%eeHeve Deewj eeej / Advertisement and publicity
mecetn keer mebHeefe Hej cetueeme / Depreciation on groups property
efveosMekeeW keer Heerme Yees Deewj Jee
Directors fees, allowances and expenses
uesKee-Hejer#ekeeW keer Heerme SJeb Jee (MeeKee uesKee-Hejer#ekeeW meefnle)
Auditors fees and expenses (including branch auditors)

130
609,54
643,67
1942,43
1577,49
6,55
7,56
253,76
186,76

(eeuet Je<e&)
(efHeuee Je<e&)
Year ended 31.03.2014 Year ended 31.03.2013

(Current Year)
(Previous Year)
efJeefOe eYeej / Law charges

[eke cenmetue, leej Deewj sueerHeesve Deeefo
315,86
Postages, Telegrams, Telephones, etc.
869,16
682,64
cejccele Deewj Devegj#eCe / Repairs and maintenance

yeercee / Insurance
Deve / Others
eeJeOeeve Deewj meceeefele / Provisions and contingencies
efJeefveOeeveeW Hetj cetueeme kes efueS eeJeOeeve
591,76
530,13
1981,24
1596,69
22518,58
19272,89
876,27
(950,12)
18337,30
14906,56
1568,87
1090,71
Provision for depreciation on Investment
Devepe&ke DeeefmleeeW kes efueS eeJeOeeve
Provision towards non performing assets
ceeveke DeeefmleeeW kes efueS eeJeOeeve / Provision towards standard assets

Deve (Deee-kej kees es[ kej) / Others (excluding income taxes)
kegue Jee SJeb eeJeOeeve / Total Expenses and Provisions
kej HetJe& ueeYe/ (neefve) / Profit / (Loss) before tax
eeuet kej / Current Tax
DeemLeeefiele kej / Deferred Tax
kej Heeele ueeYe/(neefve) meneeseif eeeW kes ueeYe ceW efnmmes Deewj DeeOes mes kece efnmmesoejer kes efueS meceeeespeve
mes HetJe& / Profit/(Loss) after tax (before adjustment for Share in Profit of
Associates and Minority Interest)
pees[ s meneeseif eeeW kes ueeYe ceW efnmmee / Add: Share in Profit of Associates
IeeS DeeOes mes kece efnmmesoejer / Less: Minority Interest
mecetn kee efveJeue ueeYe / Net Profit for the Group
Deeveerle Mes<e / Balance Brought forward
efJeefveeespeve kes efueS GHeueyOe jeefMe / Amount available for Appropriation
efJeefveeespeve / Appropriations
keevetveer Deejef#eefleeeW kees DeblejCe / Transfer to Statutory Reserves
Deve Deejef#eefleeeW kees DeblejCe / Transfer to Other Reserves
ueeYeebMe Deewj ueeYeebMe Hej kej kees DeblejCe
Transfer to Dividend and Tax on Dividend
legueveHe$e ceW Deeies ues peeee ieee Mes<e
Balance carried over to Balance Sheet
kegue / Total
248,84
(11,20)
(6,84)
205619,02
174678,02
21325,54
25881,81
5662,41
8259,91
1173,66
(701,09)
14489,47
18322,99
317,73
231,68
633,43
638,44
14173,77
17916,23
1422,54
892,74
15596,31
18808,97
4097,28
5371,44
6849,73
8695,53
2616,93
3319,46
2032,37
1422,54
15596,31
18808,97
State Bank of India
131
mebef#ehle mecesefkele leuegve-he$e Deewj ueeYe SJeb neefve Keeles keer efhheefCeeeb 31 ceee& 2014 kees meceehle ngS Je<e& kes uesKee-hejeref#ele
efJeeere efJeJejCeeW keer uesKee efhheefCeeeW mes ueer ieF& nQ~
Devegmeteer 18
efhheCeer e. 7 Devepe&ke DeeefmleeeW kes efueS efJeefMe eeJeOeeve
Je<e& kes oewjeve, Yeejleere ms yeQke ves efheues Je<eeX (Je<e& 2011-12 Deewj 2012-2013) kes oewjeve efkeS ieS `2056.26 kejes[ keer
efJeefMe eeJeOeeve jeefMe kee Gheeesie efkeee nw~ Fme jeefMe kee eeJeOeeve Ssmes DeefeceeW keer Jemetueveere jeefMe kes Devegceeefvele neefve kes efueS keeflehee
Devepe&ke osMeere DeefeceeW kes mebyebOe ceW efkeee ieee Lee~
efhheCeer e. 9 eefle eeere megj#ee jeefMe
DemLeeeer eeJeOeeve/eefle eeere eeJeOeeve megj#ee jeefMe kee Gheeesie' mes mebyebefOele Yee.efj.yeQke ves heefjhe$e e. [eryeerDees[er veb. yeerheer 95/21.04.48/
2013-14 efoveebke 7 HejJejer 2014 kes Devegmeej, yeQkeeW kees 31 ceee& 2013 keer efmLeefle kes Devegmeej Gvekes eje eeJeOeeve keer ieF& eefle
eeere eeJeOeeve megj#ee jeefMe (meermeerheeryeer) kes 33 eefleMele Yeeie leke kee Gheeesie kejves keer Devegceefle eoeve keer nw efpememes Jes yeQke kes efveosMeke
yees[& eje Devegceesefole veerefle kes Devegmeej Devepe&ke DeeefmleeeW (SveheerS) kes efueS efJeefMe eeJeOeeve kej mekes~ leovegmeej, Yeejleere ms yeQke ves
yees[& Devegceesefole veerefle Deewj yees[& kes Devegceesove kes Devegmeej SveheerS kes efueS efJeefMe eeJeOeeve kejves nsleg (`1,132 kejes[ keer DeefOekelece
Devegcele meercee, DeLee&le `3,430 kejes[ keer jeefMe pees 31 ceee& 2013 kees Mes<e Leer, kes 30 eefleMele keer leguevee ceW) `750 kejes[ keer
meermeerheeryeer jeefMe kee Gheeesie efkeee~
efhheCeer e. 11 Oeeje 36(1) (viii) kes Debleie&le efJeMes<e Deejef#ele efveefOe mes mebyebefOele DeemLeefiele kej oselee
Deeekej DeefOeefveece, 1961 keer Oeeje 36 (1) (viii) kes Debleie&le yeveeF& ieF& efJeMes<e Deejef#ele efveefOe mes mebyebefOele DeemLeefiele kej oselee kes
mebyebOe ceW Yeejleere efjpe]Je& yeQke ves heefjhe$e eceebke [eryeerDees[er e. yeerheer. yeermeer.77/21.04.018/2013-14 efoveebke 20 efomebyej 2013
kes Devegmeej metefele efkeee nw efke Ske efJeJeskeere ceeceues kes he ceW, efJeMes<e Deejef#ele efveefOe kes mebyebOe ceW Ske DeemLeefiele kej oselee ([ererSue)
me=efpele keer peeveer eeefnS~ Fmekes Deefleefje, Gmeves yeQkeeW kees Devegcele efkeee nw efke Jes Deejef#ele efveefOe mes mebyebefOele [ererSue kes efueS eeJeOeeve
keer ieF& jeefMe kee meceeeespeve kejW Deewj Je<e& 2013-14 mes yeveeF& ieF& efJeMes<e Deejef#ele efveefOe mes mebyebefOele eeJeOeeve jeefMe kees ueeYe SJeb neefve
Keeles ceW eYeeefjle keer peeveer eeefnS~ leovegmeej, 31 ceee& 2013 kees `6,039.30 kes efJeMes<e Deejef#ele efveefOe mes mebyebefOele [ererSue kee
me=peve kejves kes efueS Deejef#ele efveefOeeeW mes `2,052.76 kejes[ keer jeefMe kee meceeeespeve efkeee ieee nw~ Fmekes Deefleefje, Fme Je<e& kes efueS
Deeekej DeefOeefveece, 1961 keer Oeeje 36(1) (viii) kes Debleie&le yeveeF& ieF& efJeMes<e Deejef#ele efveefOe mes mebyebefOele [ererSue kee me=peve kejves
kes efueS `488.30 kejes[ keer jeefMe kees ueeYe SJeb neefve Keeles ceW eYeeefjle efkeee ieee nw~
Fmeer efleefLe keer nceejer efjhees& kes Devegmeej
meveoer uesKeekeej
(S. ke=<Ce kegceej)
eyebOe efveosMeke SJeb mecetn keee&heeueke (DeeF&yeer)
mLeeve : keesuekeelee
efoveebke: 23.05.2014
132
Yeeieeroej
Hece& hebpeerkejCe meb. : 004656 S
Notes on Consolidated Abridged Balance Sheet and Profit & Loss Account drawn from Notes on
Accounts forming part of Audited Financial Statements for the year ended 31st March, 2014
Schedule 18
Note No. 7: Specific Provision for NPAs
During the year, SBI has utilized the specific provisions of `2,056.26 crores made during previous years (2011-12 and
2012-13) against certain non performing domestic advances to provide for estimated loss in the collectible amounts of
such advances.
Note No. 9: Counter Cyclical Buffer
RBI vide Circular No. DBOD.No.BP.95/21.04.048/2013-14 dated 7th February, 2014 on Utilisation of Floating Provisions/
Counter Cyclical Provisioning Buffer has allowed the banks, to utilise up to 33 per cent of Counter Cyclical Provisioning
Buffer (CCPB) held by them as on 31st March, 2013, for making specific provisions for Non-Performing Assets (NPAs) as
per the policy approved by the Banks Board of Directors. Accordingly, SBI has utilized the CCPB of `750 crores (as against
the maximum permissible limit of `1,132 crores i.e.33% of `3,430 crores, the balance as on 31st March, 2013) for making
specific provision for NPAs, in accordance with the board approved policy and approval of the Board.
Note No. 11: Deferred Tax Liability on Special Reserve u/s 36(1)(viii)
RBI vide Circular No. DBOD.No.BP.BC.77/21.04.018/2013-14 dated December 20, 2013 on Deferred Tax Liability on Special
Reserve created under Section 36(1)(viii) of the Income Tax Act, 1961, has advised that, as a matter of prudence, Deferred
Tax Liability (DTL) should be created on Special Reserve. Further, it has allowed the banks to adjust the provision for DTL
on Special Reserve as at March 31, 2013 against the Reserves and the provision for DTL on Special Reserve created from
the year 2013-14 should be charged to the profit and loss account. Accordingly, an amount of `2,052.76 crores has been
adjusted from the reserves for creation of DTL on Special Reserve of `6,039.30 crores as on 31st March, 2013. Further an
amount of `488.30 crores has been charged to Profit and Loss Account for creation of DTL on Special Reserve u/s 36(1)
(viii) of the Income Tax Act, 1961 for the year.
In terms of our report of even date

FOR S.VENKATRAM & CO.
(A Krishna Kumar)
(G. Narayanaswamy)
MD & GE (Int'l Bkg)
Partner
Membership No. 002161
Firm Registration No.: 004656 S
Place : Kolkata
Date : 23.05.2014
State Bank of India
133
mecesefkele mebef#ehle uesKeeW mes mebyebefOele uesKee-hejer#ekeeW keer

efjhees&
AUDITORS REPORT ON CONSOLIDATED ABRIDGED

ACCOUNTS
heefle,
To,
The Board of Directors
State Bank of India
kesvere yees[&
Yeejleere ms yeQke
nceves 31 ceee& 2014 keer eqmLeefle kes Devegmeej Yeejleere ms yeQke (`yeQke'),
Fmekeer Deveg<ebefieeeW, meneesefieeeW Deewj mebege GeceeW (`mecetn') kee mebueive mebef#ehle
mecesefkele legueve-he$e Deewj Fmekes meeLe mebueive Fmeer efleefLe kees meceehle ngS Je<e& kes
mebyebefOele mebef#ehle mecesefkele ueeYe SJeb neefve Keeles keer peebe keer nw~
We have examined the attached abridged Consolidated

Balance Sheet of State Bank of India (the Bank), its
subsidiaries, associates and joint ventures (the Group) as at
31st March, 2014 and the related abridged Consolidated Profit
and Loss Account for the year ended on that date annexed
thereto.
es mebef#ehle mecesefkele efJeeere efJeJejCe, efJee ceb$eeuee, Yeejle mejkeej keer

mebmetevee SHe e.7/116/2012 yeerDeesS kes Devegmeej leweej efkeS ieS
nQ Deewj Yeejleere meveoer uesKeekeej mebmLeeve eje efveOee&efjle uesKee ceeveke
21- ``mecesefkele efJeeere efJeJejCe'', uesKee ceeveke 23 - ``mecesefkele efJeeere
efJeJejCeeW ceW meneesefieeeW ceW efveJesMe mes mebyebefOele uesKee'' Deewj uesKee ceeveke 27
- ``mebege GeceeW ceW efnle mebyebOeer efJeeere efjheese\ie keer Dehes#ee leLee Yeejleere
efjpeJe& yeQke keer Dehes#eeDeeW kes Devegmeej leweej efkeS ieS 31 ceee& 2014 kees
meceehle ngS Je<e& kes efueS mecetn kes efJeeere efJeJejCeeW hej DeeOeeefjle nQ Deewj yeQke
kes efveosMeke yees[& kees hemlegle Fmeer efleefLe keer nceejer efjhees& ceW Meeefceue efkeS
ieS nQ pees Fmekes meeLe mebueive nQ~
These abridged Consolidated financial statements have

been prepared by the Bank pursuant to advice of Ministry
of Finance, Government of India vide F.No. 7/116/2012-BOA
and are based on the financial statements of the group for
the year ended 31st March, 2014 prepared in accordance
with the requirement of the Accounting Standard 21
"Consolidated Financial Statements", Accounting Standard
23 "Accounting for Investment in Associates in Consolidated
Financial Statements" and Accounting Standard 27
"Financial Reporting of Interest in Joint Ventures" prescribed
by the Institute of Chartered Accountants of India and the
requirements of Reserve Bank of India and is covered by our
report of even date to the Board of Directors of the Bank which
is attached herewith.
ke=les Sme. JeWkejece Sb[ keb.

meveoer uesKeekeej
efoveebke : 23 ceF& 2014
134
Yeeieeroej
Hece& hebpeerkejCe meb.004656 Sme

Place : Kolkata
Date : 23.05.2014
(G. Narayanaswamy)
Partner
Firm Registration No.: 004656 S
mJeleb$e uesKee-hejer#eke keer

efjhees&
INDEPENDENT AUDITORs
Report
heefle,
efveosMeke yees[&,
Yeejleere ms yeQke,
keejheesjs keW,
ms yeQke YeJeve,
cegbyeF&
To,
The Board of Directors,
Corporate Centre,
State Bank Bhavan,
Mumbai
1. nceves Yeejleere ms yeQke (Fme yeQke) Deewj Fmekeer Deveg<ebefieeeW, mebege GeceeW
1.
We have audited the accompanying Consolidated
Financial Statements of State Bank of India (the
Bank) and its Subsidiaries, Joint Ventures and
Associates (the Group) which comprise the
Consolidated Balance Sheet as at 31st March, 2014,
the Consolidated Profit and Loss Account and the
Consolidated Cash Flow Statement for the year then
ended, and a summary of significant accounting
policies and other explanatory information.
Deewj meneesefieeeW (Fme mecetn) kes mebueive mecesefkele efJeeere efJeJejCeeW keer
uesKee-hejer#ee keer nw efpeveceW 31 ceee& 2014 keer eqmLeefle kes Devegmeej mecesefkele
legueve-he$e Deewj Fmeer efleefLe kees meceehle ngS Je<e& kes mecesefkele ueeYe SJeb neefve
Keelee Deewj mecesefkele vekeoer heJeen efJeJejCe leLee cenlJehetCe& uesKee-veerefleeeW kee
meejebMe Deewj Deve efJeJejCeelceke metevee Meeefceue nw~
2. Fve mecesefkele efJeeere efJeJejCeeW ceW meceeefJe nQ: (ke) 14 (eewon) mebege
uesKee-hejer#ekeeW (nceejs meefnle) eje uesKee-hejer#ee efkeS ieS yeQke kes uesKeehejeref#ele Keeles pees 31 ceee& 2014 keer eqmLeefle kes Devegmeej `17,92,235
kejes[ keer kegue DeeeqmleeeW, Fmeer efleefLe kees meceehle ngS Je<e& kes `1,54,904
kejes[ keer kegue Deee, `10,891 kejes[ kee ueeYe Deewj `17,729 kejes[
keer jeefMe kee efveJeue vekeoer heJeen oMee&les nQ ; (Ke) Deve uesKee-hejer#ekeeW eje
uesKee-hejeref#ele 28 (DeeF&me) Deveg<ebefieeeb, 8 (Dee") mebege Gece Deewj 21
(Fkekeerme) meneesefieeeW kes uesKee-hejeref#ele Keeles, Fvekes efJeeere efJeJejCe 31
ceee& 2014 keer eqmLeefle kes Devegmeej `6,15,868 kejes[ keer kegue DeeeqmleeeW
ceW mecetn kee DebMe, Fmeer efleefLe kees meceehle ngS Je<e& kes efueS `74,376
kejes[ keer kegue Deee ceW mecetn kee DebMe, `2905 kejes[ keer jeefMe kes
efveJeue vekeoer heJeeneW ceW mecetn kee DebMe `310 kejes[ kes meneesefieeeW kes ueeYe
ceW mes mecetn kes DebMe kees oMee&les nQ ; (ie) 1(Ske) Deveg<ebieer Deewj 1(Ske)
meneesieer kes DeuesKee-hejeref#ele Keeles~ Fvekes efJeeere efJeJejCe 31 ceee& 2014
keer eqmLeefle kes Devegmeej `3,360 kejes[ keer kegue Deeeqmleeeb, Fmeer efleefLe kees
meceehle ngS Je<e& kes efueS `553 kejes[ keer jeefMe kee efveJeue vekeoer yeefnJee&n
Deewj `8 kejes[ kes meneesefieeeW kes ueeYe ceW mes mecetn kes DebMe kees oMee&les
nQ~ mecetn keer FkeeFeeb efpevekes efJeeere efJeJejCe mecesefkele efJeeere efJeJejCeeW ceW
meceeefJe efkeS ieS nQ, Devegmeteer 18- uesKee efhheefCeeeb; ceW meteerye nw pees
mecetn kes mecesefkele efJeeere efJeJejCeeW kee Yeeie nQ~
2.
Incorporated in these consolidated financial
statements are the: (a) audited accounts of the Bank
audited by 14 (fourteen) Joint Auditors including
us which reflect total assets of `17,92,235 crores
as at 31st March, 2014, total revenue of `1,54,904
crores, profits of `10,891 crores and net cash inflows
amounting to `17,729 crores for the year then ended;
(b) Audited accounts of 28 (twenty eight) Subsidiaries,
8 (eight) Joint Ventures and 21 (twenty one) Associates
audited by other auditors whose financial statements
reflects the Groups share in total assets of `6,15,868
crores as at 31st March, 2014, the Groups share in
total revenue of `74,376 crores, the Groups share in
net cash inflows amounting to `2,905 crores, and the
Groups share in profit from associates of `310 crores
for the year then ended; (c) Unaudited accounts of
1 (one) Subsidiary and 1 (one) Associate whose
financial statements reflect total assets of `3,360
crores as at 31st March, 2014, total revenue of `129
crores, net cash outflows amounting to `553 crores
and the Groups share in profit from associates of
`8 crores for the year then ended. The entities of the
Group whose Financial Statements are included in
the Consolidated Financial Statements are listed in
Schedule 18 - Notes to Accounts - which forms part of
the Consolidated Financial Statements of the Group.
State Bank of India
135
3. nceves Fmekeer Deveg<ebefieeeW, mebege GeceeW Deewj meneesefieeeW kes efJeeere efJeJejCeeW
keer uesKee-hejer#ee veneR keer nw~ es efJeeere efJeJejCe nceW hemlegle efkeS ieS nQ
Deewj peneb leke Fmekee Deve FkeeFeeW kes mebyebOe ceW Meeefceue keer ieF& jeefMe mes
mebyebOe nw, nceejer jee kesJeue Deve uesKee-hejer#ekeeW keer efjhees& hej DeeOeeefjle
nw~
4. nceves 1(Ske) Deveg<ebieer Deewj 1(Ske) meneesieer kes DeuesKee-hejeref#ele efJeeere
efJeJejCeeW hej efJeeeme efkeee nw efpevnW heyebOeve eje heceeefCele efJeeere efJeJejCeeW
kes DeeOeej hej mecesefkele efkeee ieee nw~
efJeeere efJeJejCeeW kes heefle heyebOeve keer efpeccesoejer

5. Fve efJeeere efJeJejCeeW kees leweej kejves kes efueS Yeejleere ms yeQke kee heyebOeve
Jeie& efpeccesoej nw pees Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKee
ceeveke 21-``mecesefkele efJeeere efJeJejCe, uesKee ceeveke 23 `mecesefkele
efJeeere efJeJejCe ceW meneesefieeeW ceW efveJesMe mes mebyebefOele uesKee Deewj uesKee
ceeveke 27 ``mebege GeceeW ceW efnle mebyebOeer efJeeere efjheese\ie keer Dehes#ee,
Yeejleere efj]peJe& yeQke, Yeejleere ms yeQke DeefOeefveece, 1955 Deewj Yeejle ceW
meeceevele: mJeerke=le Deve uesKee efmeebleeW keer Dehes#eeDeeW kes Devegmeej yeQke keer
efJeeere eqmLeefle, efJeeere efve<heeove Deewj vekeoer heJeen keer Ske mener SJeb Gefele
eqmLeefle hemlegle kejles nQ~ Yeejleere ms yeQke kes heyebOeve keer Fme efpeccesoejer ceW
Fme mecetn kes efJeeere efJeJejCeeW keer leweejer Deewj hemlegefle mes mebyebefOele Deebleefjke
efveeb$eCe keer DeefYekeuhevee, keeee&vJeeve Deewj Devegheeueve Meeefceue nw pees Ske
mener SJeb Gefele eqmLeefle kees hemlegle kejleer nw Deewj efJe<ee-Jemleg mebyebOeer ieuele
efJeJejCeeW mes cege nw pees eens OeesKeeOe[er ee ieueleer kes keejCe Dee ieS neW~
Gve peesefKeceeW kee Deekeueve kejves ceW Fme mecetn keer Deueie-Deueie FkeeFeeW
kes heyebOeve ves Ssmes Deebleefjke efveeb$eCeeW kees keeee&eqvJele efkeee nw pees efJeeere
efJeJejCeeW kees leweej kejves Deewj DeefYekeequhele keee&efJeefOe pees heefjeqmLeefleeeW
kes efueS Gheege nw, mes mebyebefOele nw efpememes Deekeueve Fme mecetn kes meYeer
keee&keueeheeW mes mebyebefOele Deebleefjke efveeb$eCe heYeeJeer nes~
4. We have relied on the unaudited financial statements

of 1 (one) subsidiary and 1 (one) associate, which
have been consolidated on the basis of management
certified financial statements.
Managements Responsibility for the Financial
Statements
5. The Management of State Bank of India is responsible
for the preparation of these financial statements
that give a true and fair view of the financial position,
financial performance and cash flows of the Bank in
accordance with the requirements of the Accounting
Standard 21 Consolidated Financial Statements,
Accounting Standard 23 Accounting for Investment
in Associates in Consolidated Financial Statements
and Accounting Standard 27 Financial Reporting of
Interest in Joint Ventures issued by the Institute of
Chartered Accountants of India, the requirements of
Reserve Bank of India, the State Bank of India Act 1955
and other accounting principles generally accepted in
India. This responsibility of the management of State
Bank of India includes the design, implementation
and maintenance of internal controls relevant to
the preparation and presentation of the financial
statements of the Group that give a true and fair
view and are free from material misstatement,
whether due to fraud or error. In making those risk
assessments, the managements of the individual
entities of the Group have implemented such internal
controls that are relevant to the preparation of the
financial statements and designed procedures that
are appropriate in the circumstances so that the
internal control with regard to all the activities of the
Group are effective.
uesKee-hejer#ekeeW keer efpeccesoejer
Auditors Responsibility
6. nceejer efpeccesoejer, Deheves uesKee-hejer#ee keee& kes DeeOeej hej Fve efJeeere
6.
Our responsibility is to express an opinion on
these financial statements based on our audit. We
conducted our audit in accordance with the Standards
on Auditing issued by the Institute of Chartered
Accountants of India. Those Standards require that
we comply with ethical requirements and plan and
efJeJejCeeW hej Dehevee DeefYecele hemlegle kejvee nw~ nceves Dehevee uesKee-hejer#ee
keee& Yeejleere meveoer uesKeekeej mebmLeeve eje peejer uesKee-hejer#ee-ceevekeeW kes
DeeOeej hej efkeee nw~ Fve ceevekeeW kes Debleie&le en Dehes#ee keer peeleer nw efke
136
3.
We did not audit the financial statements of its
Subsidiaries, Joint Ventures and Associates. These
financial statements have been furnished to us, and
our opinion, insofar as it relates to the amounts
included in respect of other entities, is based solely
on the report of the other auditors.
perform the audit to obtain reasonable assurance

about whether the financial statements are free from
material misstatement.
nce Deheveer uesKee-hejer#ee keer eespevee Fme hekeej yeveeSb Deewj Gmes Fme hekeej
efve<heeefole kejW, efpememes nce mecegefele he mes Fme yeejs ceW Deeemle nes peeSb efke
efJeeere efJeJejCeeW ceW efJe<ee-Jemleg mebyebOeer keesF& ieuele efJeJejCe veneR efoS ieS nQ~
7. uesKee-hejer#ee kes Debleie&le efJeeere efJeJejCeeW ceW hemlegle jeefMeeeW Deewj hekeerkejCeeW
kes meceLe&ve ceW efoS ieS mee#e keer hejer#eCe DeeOeej hej peebe keer peeleer nw~
peebe kes efueS egveer ieF& heefleeeW uesKee hejer#eke kes efJeJeske, efJeeere efJeJejCeeW
ceW OeesKeeOe[er ee $egef kes keejCe nesves Jeeueer efkemeer Yeer Jemlegiele ieuele yeeeveer
kes peesefKece kes Deekeueve hej DeeOeeefjle nesleer nw~ Fve peesefKece DeekeueveeW keer
peebe kejles mecee uesKee-hejer#eke Fme mecetn keer leweejer mes mebyebefOele Deebleefjke
efveeb$eCe hej efJeeej kejlee nw efpememes Ssmeer uesKee-hejer#ee keee&efJeefOeeeW keer
DeefYekeuhevee keer pee mekes pees heefjeqmLeefleeeW kes efueS Gefele nes hejbleg mecetn
kes Deebleefjke efveeb$eCe keer heYeeJekeeefjlee hej jee Jee kejves kes GsMe mes
veneR~ uesKee-hejer#ee kes Debleie&le mecetn keer FkeeFeeW kes heyebOeve eje heege
uesKee-veerefleeeW leLee uesKee DeekeueveeW kes Deewefele leLee meceie efJeeere efJeJejCeeW
keer hemlegefle keer Yeer peebe keer peeleer nw~
8. nceW efJeeeme nw efke nceejs eje heehle uesKee hejer#ee mee#e heee&hle nw Deewj nceejer
uesKee hejer#ee DeefYecele kes efueS Ske mecegefele DeeOeej heoeve kejlee nw~
9. Yeejleere ms yeQke keer Deveg<ebefieeeW/mebege GeceeW/meneesefieeeW kes efJeeere
efJeJejCeeW mes mebyebefOele uesKee-hejer#ee efjhees&/heyebOeve heceeCehe$e nceW Deiesef<ele
efkeS ieS nQ Deewj nceejs eje mecePes ieS {bie mes nceejer efjhees& leweej kejles
mecee GvnW osKee ieee nw leLee nceeje DeefYecele kesJeue Deve uesKee-hejer#ekeeW
keer efjheeseX/heyebOeve heceeCehe$eeW hej DeeOeeefjle nw~
7.
An audit involves performing procedures to obtain
audit evidence about the amounts and disclosures
in the financial statements. The procedures selected
depend on the auditors judgment, including the
assessment of the risks of material misstatement
of the financial statements, whether due to fraud or
error. In making those risk assessments, the auditor
considers internal control relevant to the Groups
preparation in order to design audit procedures that
are appropriate in the circumstances but not for the
purpose of expressing an opinion on the effectiveness
of the Groups internal control. An audit also includes
evaluating the appropriateness of accounting policies
used and the reasonableness of the accounting
estimates made by the management of the entities
of the Group, as well as evaluating the overall
presentation of the financial statements.
8. We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our
audit opinion.
9.
The Audit Reports/Management Certifications on
the financial statements of the Subsidiaries/Joint
Ventures/Associates of State Bank of India have been
forwarded to us and dealt with in preparing our report
in the manner considered by us and our opinion is
based solely on the reports of the other auditors/
management certificates.
DeefYecele
Opinion
10. eneb Thej hewje 1 mes 9 ceW oMee&eer ieF& meerceeDeeW kes DeOeOeerve, Deheveer uesKee-
10. Subject to the limitations as indicated in Para 1 to 9

herein above, based on our audit and on consideration
of the reports of other auditors on separate financial
statements of Subsidiaries, Joint Ventures and
Associates, the unaudited financial statements and
the other financial information of a subsidiary and
an associate, in our opinion and to the best of our
information and according to the explanations given
to us, the attached Consolidated Financial Statements
give a true and fair view in conformity with the
accounting principles generally accepted in India:
hejer#ee Deewj Deveg<ebefieeeW, mebege GeceeW Deewj meneesefieeeW kes Deueie-Deueie

efJeeere efJeJejCeeW hej Deve uesKee-hejer#ekeeW keer efjhees&, Ske Deveg<ebieer Deewj Ske
meneesieer kes DeuesKee-hejeref#ele efJeeere efJeJejCeeW Deewj Deve efJeeere peevekeejer
hej efJeeej kejves hej, nceejer jee Deewj nceejer es peevekeejer kes DeeOeej hej
leLee nceW efoS ieS mheerkejCeeW kes Devegmeej mebueive mecesefkele efJeeere efJeJejCe
Yeejle ceW meeceeveleee mJeerke=le uesKee efmeebleeW kes Deveghe mener SJeb mhe efe$e
hemlegle kejlee nw;

(ke) 31 ceee& 2014 keer eqmLeefle kes Devegmeej mecetn keer eqmLeefle kes mebyebOe
ceW mecesefkele legueve-he$e;
(a) in the case of the Consolidated Balance Sheet, of the

state of affairs of the Group as at 31st March, 2014;
State Bank of India
137
(Ke) Fmeer efleefLe kees meceehle Je<e& kes efueS mecetn kes mecesefkele ueeYe SJeb neefve
(b) in the case of the Consolidated Profit and Loss

Account, of the consolidated profit of the Group
for the year ended on that date; and
(c) in the case of the Consolidated Cash Flow

Statement, of the cash flows of the Group for the
year ended on that date.
Keeles ceW mecesefkele ueeYe kes mebyebOe ceW; Deewj

(ie) Fmeer efleefLe kees meceehle Je<e& kes efueS mecetn kes vekeoer heJeen kes
mecesefkele vekeoer heJeen efJeJejCe kes mebyebOe ceW~
Emphasis of Matter
Oeeveeke<e&Ce
11. efvecveefueefKele kes mebyebOe ceW nce Deehekee Oeeve Devegmeteer 18: uesKee efhheefCeeeW'
keer Deesj Deekee|<ele kejles nQ;
(ke) hewje-7: hetJe&Jeleea Je<eeX ceW efkeS ieS `2,056.26 kejes[ keer efJeefMe
heeJeOeeve jeefMe kee Gheeesie kejvee;
11. We draw attention to Schedule 18: Notes to Accounts

regarding:

(a)
Para 7: utilisation of specific provisions of
`2,056.26 crores made in earlier years;
(b) Para 9: utilization of counter cyclical provisioning

buffer amounting to `750 crores towards specific
provision for Non-Performing Assets;
(c) Para 11: charge of `2,052.76 crores to Revenue

and Other Reserves for creation of Deferred Tax
Liability on Special Reserve created u/s 36(1)(viii)
of Income Tax Act, as per RBI guidelines.
(Ke) hewje-9: Devepe&ke DeeeqmleeeW kes efueS efJeefMe heeJeOeeve kes mebyebOe ceW
`750 kejes[ keer jeefMe kes heefle eeere heeJeOeeve megjef#ele jeefMe kee
Gheeesie kejvee;
(ie) hewje-11: Yeejleere efj]peJe& yeQke kes efoMee-efveoxMeeW kes Devegmeej, Deee
kej DeefOeefveece keer Oeeje 36 (1) (viii) kes Debleie&le me=efpele efJeMes<e
heeJeOeeve jeefMe kes mebyebOe ceW DeemLeefiele kej oselee kes me=peve nsleg
jepemJe Deewj Deve Deejef#eleer Keeles ceW `2,052.76 kejes[ keer jeefMe
efoKeevee~
Gheeg&e ceeceueeW kes mebyebOe ceW nceeje DeefYecele efkevneR Melees hej DeeOeeefjle veneR nw~
efoveebke : 23.05.2014
138
Our opinion is not qualified in respect of the above stated

matters.

meveoer uesKeekeej

Yeeieeroej
Hece& hebpeerkejCe meb. 004656 Sme
(G. Narayanaswamy)
Partner
Firm Regn. No. 004656 S
Place : Kolkata
Date : 23.05.2014
Yeejleere ms yeQke
Hee@kemeer Heece&
Heesefueees ke.: ...............................................

[er.Heer./ieenke DeeF&.[er.ke...................................
ceQ/nce, ...................................................................................................................................
....................................................................efveJeemeer................................................................
yeQke kes keejHeesjs kesv ceW MesejOeejkeeW kes jefpemj ceW ope& Yeejleere ms yeQke kes ..............................................................
Mesej / MesejeW kee Oeejke ntB / MesejeW kes Oeejke nw Deewj Sleodeje .............................................................................
..................................................................................efveJeemeer ...................................kees (ee Gmekeer
DevegHeefmLeefle ceW .............................................................efveJeemeer.................................................... kees)
Yeejleere ms yeQke kes MesejOeejkeeW keer ................................................................ceW efoveebke ............................
kees, Deewj Gmekes efkemeer mLeieve kes yeeo nesves Jeeueer meYee ceW cesjs / nceejs efueS Deewj cesjer / nceejer lejHe mes cele osves nsleg DeHeves Hee@kemeer kes He ceW efveegkele
kejlee /kejleer ntB= / kejles nQ~
efoveebefkele ....................................... kes .....................................
efoJeme kees
15 Hewmes
jmeeroer
efke
eefo Hee@kemeer kee efueKele Skeue MesejOeejke kes ceeceues ceW Gmekes eje DeLeJee efueefKele He ceW eLeeefJeefOe HeeefOeke=le Gmekes cegKleej (Deveea) eje nmlee#eefjle
ve nes DeLeJee mebegkele Oeejke kes ceeceues ceW jefpemj ceW ope& HeLece MesejOeejke eje nmlee#eefjle ee Gmekes cegKleej eje efueefKele He ceW HeeefOeke=le ve nes
DeLeJee efkemeer kebHeveer kes ceeceues ceW Gmekeer meeceeve meerue kes Debleie&le efve<Heeefole ve efkeee ieee nes DeLeJee efueefKele He ceW eLeeefJeefOe HeeefOeke=le cegKleej eje
nmlee#eefjle ve nes, lees Jen JewOe veneR nesiee~
eefo keesF& MesejOeejke efkemeer Yeer keejCeJeMe DeHevee veece ve efueKe mekelee nes, leLee eefo Gme Hej (Hee@kemeer He$e) Gmekes Debiets kee efveMeeve nw efpemes efkemeer
veeeeOeerMe, ceefpem^s, peefmme Dee@He o Heerme, jefpemêj ee GHe-jefpemêj Dee@He SMeesjsvmesme ves DeLeJee efkemeer Deve mejkeejer jepeHeef$ele DeefOekeejer
DeLeJee Yeejleere ms yeQke kes efkemeer DeefOekeejer ves DeefOeHeceeefCele efkeee nes, lees Heekemeer kee Jen efueKele eLes< He ceW nmlee#eefjle ceevee peeSiee~
eefo Hee@kemeer kebHeveer eje efveegkele ve nes, lees Jen Yeejleere ms yeQke kes kesvere yees[& kee efveosMeke/mLeeveere yes[& kee meome/ Yeejleere ms yeQke kee Ssmee
MesejOeejke nesvee eeefnS, pees Yeejleere ms yeQke kee DeefOekeejer ee kece&eejer ve nes~
eefo Hee@kemeer He$e eLeeefJeefOe mebefHele ve nes Deewj Gmes cegKleejveeces ee Deve HeeefOekeej He$e (eefo keesF& nes) efpemekes Debleie&le Gmes nmlee#eefjle efkeee ieee nes
DeLeJee efkemeer veesjer Heefyueke DeLeJee veeeeOeerMe eje HeceeefCele Gme DeefOekeej He$e DeLeJee HeeefOekeej He$e keer Ske Heefle, keejHeesjs kesv ceW ee Fmekes mLeeve
Hej DeOe#e ee HeyebOe efveosMeke eje mecee-mecee Hej veeefcele Deve keeee&uee ceW meYee kes efueS efveele efleefLe kes mHe<le: 7 efove HetJe& pecee ve efkeee peeS,
lees Jen (Hee@kemeer He$e) JewOe veneR nesiee~ (eefo cegKleejveecee Henues mes yeQke kes Heeme Hebpeerke=le nw, lees cegKleejveecee ee Deve cegKleejveeces kes Heesefueees keceebke
Deewj HebpeerkejCe keceebke kee Yeer GuuesKe efkeee peeS)~
Yeejleere ms yeQke, Mesej SJeb yeeC[ efJeYeeie, keejHeesjs kesv, ms yeQke YeJeve, ceeoece keecee jes[, vejerceve Hee@Fb, cegbyeF& - 400 021 kees Hee@kemeer Heece&
cegKleejveecee ee Deve HeeefOekeej He$e mJeerkeej kejves kes efueS HeeefOeke=le efkeee ieee nw~
STATE BANK OF INDIA

Proxy Form
Folio No.: ......................................................................

DP/Client-ID No. ...........................................................
I/We ........................................................................................................................................................................
resident of ............................................................... being (a) shareholder(s) of the State Bank of India holding
(No.) ................................................................ shares on the Register of shareholders at the Corporate Centre
of the Bank do here by appoint .............................................................................................................................
resident of ....................................................... (or failing him/her ...................................................... resident of
..............................................................................) as my/our proxy to vote for me/us and on my/our behalf at a
meeting of the shareholders of the State Bank of India to be held at ...................................................................
on the .......................................................................... day of .......................................................................... and
at any adjournment thereof.
Dated this ..................................................... day of .....................................................
15 paise
Revenue
Stamp
No instrument of proxy shall be valid unless in the case of an individual shareholder, it is signed by him or
by his attorney duly authorised in writing, or in the case of joint holders, it is signed by the shareholders first
named in the Register or his attorney duly authorized in writing, or in the case of a Company, it is executed
under its common seal, if any, or signed by its attorney duly authorized in writing.
Provided that an instrument of proxy shall be sufficiently signed by any shareholder, who is, for any reason,
unable to write his name, if his mark is affixed thereto and attested by a Judge, Magistrate, Justice of the
Peace, Registrar or Sub-Registrar of Assurances, or other Government Gazetted Officer or an Officer of the
State Bank of India.
A proxy, unless appointed by a Company, should be a Director of the Central Board/Member of the Local
Board/Shareholder of the State Bank of India, other than an officer or employee of the State Bank of India.
No Proxy shall be valid unless it is duly stamped and unless it, together with the power of attorney or other
authority (If any)under which it is signed, or a copy of that power of attorney or authority certified by a Notary
Public or a Magistrate, is deposited with the Corporate Centre or other office designated from time to time
by the Chairman or Managing Director in this behalf, not less than 7 clear days before the date fixed for the
meeting.(In case a power of attorney is already registered with the Bank, the Folio No. and Registration No. of
the power of attorney be also mentioned).
State Bank of India, Shares & Bonds Dept., Corporate Centre, State Bank Bhavan, Madam Cama Road,
Nariman Point, Mumbai - 400 021 is authorised to accept the proxy form, power of attorney or other authority.
Yeejleere ms yeQke
MesejOeejkeeW keer Jeeef<e&ke cenemeYee
GHeefmLeefle Heeea
efoveebke
Heesefueees e
[er.Heer. / eenke DeeF&. [er. e
MesejOeejke kee Hetje veece
............................................................................................................
(Mesej eceeCeHe$e Hej efueKes / [er.Heer. kes efjkee[& kes Devegmeej)

Hebpeerke=le Helee .............................................................................................................................
......................................................................................... efHeve
kegue Oeeefjle MesejeW keer mebKee
Mesej eceeCeHe$e eceebke, celeHe$e eje
celeoeve kes ceeceues ceW
mes
keee efJeefveece 31* kes Devegmeej cele osves kee DeefOekeej nw
neB / veneR
leke
eefo neB, lees celeeW keer mebKee efpevekes efueS Jen DeefOeke=le nw (celeHe$e eje celeoeve kes ceeceues ceW)
nmlee#ej DevegeceeefCele
(MesejOeejke kes nmlee#ej)
MesejOeejke kes leewj Hej Jeefkeleiele He ceW
ee@kemeer kes He ceW

efJeefOeJele eeefOeke=le eefleefveefOe kes He ceW
eesie
veece
Heoveece
meerue / ceesnj
vees
i) Yeejleere ms yeQke kes MeeKee eyebOekeeW/eYeeie eyebOekeeW kees (efpevekes nmlee#ej mekeg&ues efkeS ieS nQ), Gme MeeKee ceW Keelee jKeves Jeeues
MesejOeejkeeW eje MesejOeejke nesves kee mecegefele mee#e emlegle kejves Hej, Gvekes nmlee#ej DevegeceeefCele kejves kes efueS eeefOeke=le efkeee ieee nw~
ii) eefo MesejOeejke Yeejleere ms yeQke kes DeueeJee efkemeer Deve yeQke kee KeeleeOeejer nw, lees Gmekes nmlee#ejeW kee DevegeceeCeve Gme yeQke kes MeeKee
eyebOeke MeeKee keer ceesnj/mecHe kes meeLe DevegeceeefCele kej mekeles nQ~
iii) JewkeefuHeke He ceW, MesejOeejke DeHeves nmlee#ej veesjer ee eLece esCeer kes ceefpem^s eje DevegeceeefCele kejJeeSb~
iv) MesejOeejkeeW kes nmlee#ej meYee mLeue Hej Yeejleere ms yeQke kes efveefo&< DeefOekeeefjeeW mes Yeer DevegeceeefCele kejJeeS pee mekeles nQ~ Fmekes efueS
GvnW DeHeveer Heneeve kee keesF& meblees<eeo eceeCe pewmes - HeemeHees&, Heeses Jeeuee [êFefJebie ueeFmeWme, celeoelee Heneeve kee[& ee Fmeer ekeej kee Deve
keesF& mJeerkeee& eceeCe emlegle kejvee nesiee~
STATE BANK OF INDIA

ANNUAL GENERAL MEETING OF SHAREHOLDERS
ATTENDANCE SLIP
Date:
Folio No:
DP/Client-ID No.:
Full Name of the Shareholder:...............................................................................................................................
(as appearing on share certificate/recorded with DP)
Registered address: ...............................................................................................................................................
.......................................................................................................................... PIN
Total number of Shares held:
Share Certificate Nos.,
(in case of physical holding) From
To
Whether having voting rights in terms of Regulation 31* Yes / No

If yes number of votes to which he/she is entitled, in case of Poll by ballot.
In person as a shareholder
As a proxy
As a duly authorised representative
TOTAL
Signature Attested
(Signature of Shareholder)
Name:
Designation:
Seal/Stamp:
Note:
i) The Branch Managers/Managers of Divisions of the branches of the State Bank of India (whose signatures
are circulated) are authorized to attest the signature of the shareholders, on production of suitable evidence
of his/her shareholding to the branch where the shareholders may be maintaining account.
ii) If the shareholder maintains account with a Bank other than State Bank of India, the signature may be
attested by the Branch Manager of that Bank, affixing the branch seal/stamp to evidence the attestation.
iii) Alternatively, the shareholder may have his/her signature attested by a Notary or a first class Magistrate.
iv) The signature of shareholders can also be got attested at the venue of the Meeting by the designated officers
of the State Bank of India, on production of satisfactory evidence of his/her identification such as Passport/
Driving Licence with photograph, Voters Identity Card or such other similar acceptable evidence.
MesejOeejke (keeW) kes Gheeesie kes efueS

cesmeme& [secesefkeme efheveQMeue meefJe&mespe efue.,
etefve : Yeejleere ms yeQke
huee@ veb. yeer-5, hee& yeer, ee@me uesve,
SceDeeF&[ermeer, DebOesjer (hetJe&)
cegbyeF& - 400093
sueer. veb. 022-66712198/2199/2202

efveJesMeke eje esef[ efkeueeefjbie JeJemLee kes ceeOece mes Fueskeêefveke he ceW
Yegieleeve eehle kejves kee efJekeuhe osves kes efueS
(i)
(ii)
(iii)
1. efveJesMeke kee veece

2. Jele&ceeve helee

3. heesefueees veb.:
4. heerShe metekeebke:
(kesJeue SmeyeerDeeF& kes Gve kece&eeefjeeW eje Yejs peeves kes efueS efpevekes
5. yeQke Keeles kee yeesje
ke. yeQke kee veece :
Ke. MeeKee kee veece :
(hetje helee)

efheve :
ie. yeQke Deewj MeeKee kee 9 DebkeeW kee SceDeeF&meerDeej kees[
efheve:
sueer. veb. Deewj ceesyeeFue veb.
F&-cesue helee:
(YeefJe<e ceW he$eeeej Deewj F&-Jeeef<e&ke efjhees& eehle kejves kes efueS)
(kesJeue keeiepe he ceW Oeeefjle MesejeW kes ceeceues ceW)
heeme SmeyeerDeeF& kes Mesej nQ)

(pewmes yeQke eje peejer SceDeeF&meerDeej eske ceW efoee ieee nw)
Ie. Keeles kee ekeej :
(yeele yeQke Keelee (kees[ 10) ee eeuet Keelee (kees[ 11) ee kewMe esef[ (kees[ 13)
*. Keelee meb. (pewmes eskeyegke ceW oer ieF& nw~ ke=heee Ske keesje jodo'' eske ee Gmekeer heeses eefle mebueive kejW)

ceQ Sleoeje Iees<eCee kejlee/kejleer ntB efke Thej efoee ieee yeesje "erke Deewj hetje nw~ eefo DehetCe& ee ieuele peevekeejer kes keejCe uesveosve ceW efJeuebye neslee nw ee en hetje
veneR nes heelee nw lees Yeejleere ms yeQke efpeccesoej veneR nesiee~
mLeeve:
efoveebke :
(eLece Oeejke kes nmlee#ej)
Je: 1. Fueskeê@efveke ([ercew) he ceW MesejOeeefjlee Jeeues MesejOeejke (keeW) mes DevegjesOe nw efke Jes Thej efoee ieee mecemle yeesje Deheves [erheerDeeF&[er/keueeFb DeeF&[er
kes meeLe Deheves ef[hee@efpejer heeef&efmeheW ([erheer) kees metefele kej os (oW)~

2. MesejOeejkeeW mes DevegjesOe nw efke Jes keeiepe he ceW Oeeefjle MesejeW kees [ercew Keeles ceW ueeves kes efueS efJekeuhe oW~

3. MesejOeejkeeW/yeeb[OeejkeeW mes DevegjesOe nw efke Jes veeceebkeve megefJeOee kee ueeYee G"eSB~

4. veJeervelece peevekeejer kes efueS www.sbi.co.in keejheesjs DeefYeMeemeve/MesejOeejke metevee osKeW~
For Shareholders(s) use

M/s Datamatics Financial Services Ltd.,
Unit: State Bank of India
Plot No. B-5, Part B, Cross lane,
MIDC, Andheri (East)
Mumbai - 400093
Tel. Nos. 02266712198/ 2199 / 2202
Investor's option to receive payment through credit clearing
mechanism / electronically as applicable
1. Investor's Name
(i)

(ii)

(iii)
2. Present Address

Pin:

Tel. No. & Mobile No.

E-mail address:

(For all future communication including, receipt of
E-Annual Report
3. Folio No. :
(Only in case of physical shareholders)
4. PF INDEX NO. :
(to be filled in only by SBI employees holding SBI shares)
5. Particulars of Bank Account
a. Bank Name:
b. Branch Name:
(Complete address)

Pin:
c. 9-Digit MICR Code Number of the Bank and Branch:

d.

e.
(as appearing on the MICR cheque issued by the Bank)

Account Type:
(S.B. Account (code 10) or Current Account (code 11) or Cash Credit (code 13)
Account Number (as appearing ont he cheque book. Please attah a blank "cancelled" cheque or photocopy thereof)

I, hereby, declare that the particulars given above are correct and complete. If the transaction is delayed or not effected at
all for reasons of incomplete or incorrect information, I will not hold State Bank of India responsible.
Place:
Date :
(Signature of the first holder)
Note: 1. Shareholder(s) holding shares in Electronic (Demat) Form are requested to notify all the above particulars to
their Depository Participant (DP), quoting their DPID/Client ID.

2. Shareholders are requested to opt for converting their physical holding into Demant account.

3. Shareholders/Bondholders are requested to avail Nomination Facility.

4. Visit www.sbi.co.in /Corporate governance /Share Holder Info for latest updates.
heece& `ke
(osKeW efJeefveece 16ke kee Ghe-efJeefveece (1)
veeceebkeve heece&
(Dekesues ee mebegkele he mes DeeJesove kejves Jeeues Jeefkele eje eleske heesefueees kes efueS Deueie veeceebkeve heece& Yeje peeS)
ceQ/nce......................................................................... (1) Deewj .........................................................................................................
... (1) Deewj ................................................. (1) efpevekee Yeejleere ms yeQke kee Mesej Oeejke Heesefueees vebyej ............................ nw. (2) veeceebkeve kejvee
eenlee ntB/eenleer nBt/eenles nQ~ Sleodeje efvecveefueefKele Jeefkele kees Sleodeje veeceebefkele kejlee ntB/kejleer ntB/kejles nQ efpemes/efpevnW Gheeg&kele heesefueees veb. kes lenle Oeeefjle MesejeW
kes mecemle DeblejCe DeefOekeej Deewj/ee ose jeefMeeeB cesjer ce=leg/meYeer mebegkele OeejkeeW keer ce=leg nesves hej eehle neWies/neWieer~
veeefceleer kee veece Deewj helee
veece (3) : ..................................................................................
helee (4) : ..................................................................................
................................................................................................
pevce efleefLe : ..............................................................................
(veeefceleer kes DeJeemke nesves kes ceeceues ceW oer peeS)
veeefceleer DeJeemke nw efpemekes DeefYeYeeJeke efvecveefueefKele nQ :
veece (5) : ..................................................................................
Deewj helee .....................................................................................
................................................................................................
(eefo ueeiet ve nes lees kee oW)
MesejOeejke kee nmlee#ej ....................................................................
(eLece/Dekesuee Oeejke)
veece : ........................................................................................
helee : ........................................................................................
................................................................................................
efoveebke : .....................................................................................
MesejOeejke kee nmlee#ej (efleere Oeejke) ................................................
veece : ........................................................................................
helee : ........................................................................................
................................................................................................
efoveebke : .....................................................................................
MesejOeejke kee nmlee#ej (le=leere Oeejke) .................................................
veece : ........................................................................................
helee : ........................................................................................
................................................................................................
efoveebke : .....................................................................................
oes meeef#eeeW kee veece, nmlee#ej Deewj helee
eLece mee#eer kee nmlee#ej....................................................................
veece : ........................................................................................
helee : ........................................................................................
................................................................................................
efoveebke : .....................................................................................
efleere mee#eer kee nmlee#ej .................................................................
veece : ........................................................................................
helee : ........................................................................................
................................................................................................
efoveebke : .....................................................................................
(1) MesejOeejke (keeW) kee/kes veece
(2) heesefueees veb.
(3) veeefceleer kee hetje veece mhe De#ejeW ceW
(4) veeefceleer kee hetje mLeeeer helee
(5) DeJeemke kes DeefYeYeeJeke kee veece Deewj helee
Form A
(See sub-regulation (1) of regulation 16A)

Nomination form
(Separate nomination form should be submitted for each folio by individual applying singly or jointly)
I/We..................................................................................................(1) and ...............................................................................
(1) and ..........................................(1) the holders of shares under Folio number ...........................(2) of State Bank of India
wish to make a nomination and do hereby nominate the following person in whom all rights of transfer and / or amount
payable in respect of the shares held under the aforesaid Folio No. shall vest in the event of my death / death of all joint
holders.
Name and address of nominee
Name (3) .....................................................................................
Address(4) : ..............................................................................
.....................................................................................................
Date of birth* :.............................................................................
[*To be furnished in case the nominee is a minor]
**The Nominee is a minor whose guardian is :
Name (5)......................................................................................
And Address ...............................................................................
.....................................................................................................
.....................................................................................................
(** To be deleted if not applicable)
Signature of shareholder ...........................................................
(First/sole holder)
Name...........................................................................................
Address.......................................................................................
.....................................................................................................
.....................................................................................................
Date.............................................................................................
Signature of shareholder (second holder) .................................
Name...........................................................................................
Address.......................................................................................
.....................................................................................................
.....................................................................................................
Date.............................................................................................
Signature of shareholder (third holder)....
Name...........................................................................................
Address.......................................................................................
.....................................................................................................
.....................................................................................................
Date.............................................................................................
Name, signature and address of two witnesses
Signature of first witness ...........................................................
Name...........................................................................................
Address.......................................................................................
.....................................................................................................
.....................................................................................................
Date.............................................................................................
Signature of second witness.......................................................
Name...........................................................................................
Address.......................................................................................
.....................................................................................................
.....................................................................................................
Date.............................................................................................
(1) Name of shareholder(s).
(2) Folio No.
(3) Full name of nominee in capital letters.
(4) Complete permanent address of nominee.
(5) Name and address of guardian of minor.
efhheCeer/Notes
efhheCeer/Notes
hegjmkeej SJeb mecceeve

awards and accolades
èeeme' kees `Ke' #es$e ceW meJe&es ie=n heef$ekee kee hegjmkeej eehle ngDee~ heeses ceW Yeejle kes
ceeveveere je^heefle eer eCeJe cegKepeea kes kej-keceueeW mes yeQke kes lelkeeueerve Ghe eyebOe efveosMeke
SJeb keejhesejs efJekeeme DeefOekeejer, eer yeer. Jeer. eewyeue hegjmkeej eehle kej jns nQ~
keejheesjs meeceeefpeke oeefelJe kes efueS mecceeve SJeb hegjmkeej

Honours and Awards for Corporate Social Responsibility
PRAYAS was awarded as the best in house magazine in B region.

Seen in the picture is Hon. President of India, Shri Pranab Mukherjee
handing over the award to Mr. B. V. Chaubal, then DMD & CDO.
Yeejleere yeQke mebIe (DeeF&yeerS) mes yeQke kees Je<e& 2013 kes meJe&es skevee@ueepeer yeQke kee
mecceeve eehle ngDee~
The Bank has been recognised by IBA as Best Technology Bank of the
Year 2013.
ceeveJe mebmeeOeve ceW Glke=lee kes efueS ieesu[ve heerkee@ke DeJee[&~

Golden Peacock Award for HR excellence
meeceeefpeke eesieoeve
Social commitments
yebieueg ceW ScyegueWme YeW
ee cesef[keue mesvj, keesuekeelee kees heerF&er mkewvej YeW
Ambulance donation at Bengaluru
Donation of PET scanner to TATA Medical Centre, Kolkata
jeceke=<Ce efceMeve, keesuekeelee kees YeW
cegbyeF& ceW efJeefMe meyeue yeeeW kes efueS meneelee
Donation to Ramkrishna Mission at Kolkata
Supporting differently abled Children at Mumbai
nceejs Deejmeser kes ceeOece mes kevee&ke jepe ceW Meejerefjke he mes efve:Mekele JeefkeleeeW kes efueS
efvehegCelee efJekeeme keee&ece Deeeesefpele kejves nsleg F&vesefyeue Fbef[ee (SvepeerDees) kes meeLe yeQke ves
Ske menceefle %eeheve hej nmlee#ej efkeS~
ceeveefmeke he mes efve:Mekele yeeeW kes efueS, keesehes, nwojeyeeo ceW efmLele ceeveme mhesMeue mketue
kees mketue Jewve YeW keer ieF&~
DeOe#e cenesoee eje kesjue kes Ske mketue kees kebhetj YeW efkeS ieS~
Yeejleere ms yeQke keer efJeMes<eerke=le met#ce efJee MeeKee eje SefMeee keer meyemes ye[er Peeshe[heder
OeejeJeer ceW ceefnuee meMekeleerkejCe
An MoU was signed with Enable India (NGO) for imparting skill
development programme for physically challenged persons in the state
of Karnataka through our RSETIs
Donation of Computers to a school in Kerala at the

hands of Chairman.
Donation of school bus to Manasa Special School for Mentally

Challenged, Kothapet, Hyderabad
SBIs Specialized Micro Finance Branch (SMFB) at Dharavi, the biggest

slum settlement in Asia, focuses on empowerment of women.
eeceerCe-ceneveiejere meYeer MeeKeeDeeW kees veF& meepe-meppee

The New Look - Rural to Metro
peeLeue eeceerCe MeeKee, Gppewve, ceOe eosMe

Jaithal Village Branch,
Ujjain, Madhya Pradesh
vesheereve meer jes[ cegbyeF&, ceneje^

Nepean Sea Road,
Mumbai, Maharashtra
DeOe#e cenesoee eje DeefKeue ceefnueekeceea

MeeKee, eb[erie{ kee MegYeejbYe
Chairman lighting the lamp to
inaugurate All Women Employee
Branch at Chandigarh
MesejOeejkeeW keer 21 petve 2013 kees

mebhevve Jeeef<e&ke cenemeYee kee Ske Me
Printed at Repro
View of the Annual General

Meeting of Shareholders on
21st June, 2013
peerJeve ceW KegefMeeeb ueeS...
Spreading Happiness...
SmeyeerDeeF& kehe efmebieehegj ceW Deer efekes kee heee&e yeve egkee nw~
SBI Cup has become synonymous with good cricketing in Singapore.
www.sbi.co.in
eKeele ues[er iees[erJee kee efJeMeeue hegleuee Ske Je<e& henues Deesuebefheke KesueeW kes efueS uebove mes keeJeWjer (et.kes.)
ceW ueeee ieee Lee~ Fme DeJemej hej nceejer mLeeveere MeeKee eje eeeesefpele meceejesn kee Ske efe$e~
The return of the gigantic mannequin of Lady Godiva, a historical figure,
to Coventry (U.K.) from London, where it was carried for Olympics one
year back, was celebrated with great fanfare and sponsored by our
local branch.
yeQke eje esvveF& ceW eeeesefpele efhebkesLee@ve kes menYeeieer~
Participants of PINKATHON at Chennai, sponsored by the Bank.
esejcesvme keueye kes veJeervelece hegjmkeej efJepeslee~ en SmeyeerDeeF& kes es GheueefyOeeeb

Deefpe&le kejves JeeueeW kee Ske Deefleere keueye nw~
Latest Awardees of the Chairmans Club, an exclusive club of high
performers of SBI
ms yeQke YeJeve
keejheesjs keW,
ceeoece keecee ceeie&, cegbyeF&,
ceneje^ - 400021
State Bank Bhavan

Corporate Centre,
Madame Cama Marg, Mumbai,
Maharashtra - 400021
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Yeejleere ms yeQke kes yeejs ceW

Giving Wings to an Aspirational India

SBIs Journey through Numbers

Financial Highlights for the Last 10 years

Central Board Of Directors

Members of Local Boards, Members of Central

From the Desk of the Chairman

Economic Backdrop and Banking Environment

A) National Banking Group

B) Corporate Banking Group

C) Mid Corporate Group

D) International Banking Group

E) Global Markets Operations

II. Support & Control Operations

Risk Management & Internal Controls

Strategic Training Unit (STU)

Corporate Social Responsibility (CSR)

III. Associates & Subsidiaries

Responsibility Statement and Acknowledgement

State Bank of India

State Bank Group (Consolidated)

STATE BANK OF INDIA

(Yeejleere ms yeQke DeefOeefveece, 1955 kes Debleie&le ieef"le)

(Constituted under the State Bank of India Act, 1955)

Yeejleere ms yeQke kes MesejOeejkeeW keer 59JeeR Jeeef<e&ke cenemeYee ``JeeF&.

The 59th Annual General Meeting of shareholders of State

to receive, discuss and adopt the Balance Sheet and the

efoveebke : 19 ceF&, 2014

Madame Cama Road,

Mumbai 400 021

Date: 19th May, 2014

`30.00 per share

`15.00 per share

Final payment of Dividend

`15 per share

Period of Book Closure

State Bank of India

Annual Report 2013-14

Yeejle keer Deekeeb#eeDeeW kees

MeeKeeDeeW keer mebKee

efJeosMe efmLele keeee&uee

Yeejleere ms yeQke ~ Jeeef<e&ke efjhees&

expanding our physical branch and network presence, and

Annual Report 2013-14

Yeejleere ms yeQke keer

osMe kee meyemes ye[e yeQke (peceejeefMeeeb, Deefece,

Largest Bank in India (Deposits, Advances,

meefee eenke DeeOeej

Active customer base

Pan-India ATMs (26% of market share in

JeJemeee eefleefveefOe Deewj eenke mesJee kesv

Business correspondent and Customer

keesj yeQefkebie uesveosve (owefveke Deewmele uesveosve)

Core Banking Transactions (daily average

eefle efove SerSce uesveosve (osMe kes kegue SerSce

ATM transactions per day (38% of the

ms yeQke eghe [sefye kee[& Oeejke

State Bank Group debit card holders

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Internet banking users

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Mobile Banking users

Interest and discount

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