1. PLANNING DEFINITION A plan is a statement by an institution or an organization of where they would like to be at the end of the planning period and the actions they will need to take in order to get there. In other words, a plan is a specific, documented intention consisting of an objective and an action statement. It is a process of coping with uncertainty by formulating future course of action to achieve specified results by identifying what activities need to be undertaken, when, by whom and at what cost. Planning enables humans to achieve great things by envisioning a pathway from concept to reality. The greater the mission, the longer and more challenging the pathway. Planning is a never ending process because constant change, uncertainty, new competition, unexpected problems, and emerging opportunities.
NECESSARY THINGS TO CONSIDER IN PLANNING i. A clear vision of the desired end state ii. Clear understand of the present undesired state iii. Clear understanding of the means available for, and constraints relating to achieving the desired end result. IMPORTANCE OF PLANNING a. Planning helps the councils to evaluate their current (undesired) status and visualize their planned(desirable) status at the end of the planning period b. Planning helps councils to priotise their objectives and articulate different strategies for going from the current status to the desired status. c. Planning also helps to evaluate the strategies and choose their preferred strategies, develop action plans and cost them. ESSENTIALS OF PLANNING Despite the wide variety of formal planning systems, some essentials(common denominators) of sound planning are organizational mission, types of planning, objectives, priorities, and planning/control cycle The Organizational Mission The mission is the reason for existing. A clear, formally written and published statement of an organizations mission is the corner stone of any type of planning system that will effectively guide the organization through uncertain times.
2 A well written mission statement does the following things : i. Defines your organization for key stakeholders. ii. Creates an inspiring vision of what the organization can be and can do iii. Outlines how the vision is to be accomplished iv. Establishes key priorities v. Creates a philosophical anchor for all organizational activities vi. Empowers present and future organization members to believe that every individual is key to success. 2. Forms of Plans After the mission statement is in place, successive rounds of strategic, intermediate and operational planning can occur. Strategic planning is the process of determining how to pursue the organizations long-term goals with the resources expected to be available. This is done by top management, councilors e.t.c
Intermediate planning is the process of determining the contributions subunits can make with allocated resources. This is done by middle management, departmental heads e.t.c. It takes 6 months to 2 years.
Operational planning is the process of determining how specific tasks can best be accomplished on time with available resources. This is carried out by lower level staff. The planning horizon is 1 week to 1 year.
3. Objectives Objectives are targets to aim at. They may be defined as a specific commitment to archive a measurable result within a given time frame. Carefully prepared objectives serve as targets, foster commitment and enhance motivation.
4. Priorities Priorities are defined as ranking of goals, objectives or activities in order of importance. This helps in allocating limited resources proportionately. There are basically three priotizing methods: i. Must do, these are critical to successful performance ii. Should do, these are necessary for improved performance but they can be postponed if necessary iii. Nice to do, these are desirable for improved performance but not critical to the survival or improved performance. They can be eliminated or postponed to achieve objectives of higher priority.
3 5. Planning Control Cycle These are corrective actions that are undertaken when either preliminary or final results deviate from plans. For planned activities still in progress, the corrective action can get things back on track before it is too late. Deviations between final results and plans, on the other hand are instructive feedback for improvement of future plans.
PLANNING ROUND ABOUT Planning is therefore a key component of management as it gives the manager the means to check if they are headed in the right direction (monitoring) and to take action if they are not (control). The figure below 1 gives some key features of the planning process.
TYPES OF PLANS
District Development Plan The District Development Plan should set out the general developmental objectives of the district. Some of the key issues this plan should be based on are projected population growth, vehicular traffic patterns and anticipated economic activity
4 Lets Go Implementation 1 Where do we want to be? Mission, objectives, Key Performance Indicators 2 Where are we likely to be? If we continue as we are 3 How can we get where want to be? Strategies 5 How are we doing? Evaluation and Control
4 growth. This helps to assess what services will be required, such as housing, commercial centres, roads, schools, hospitals and play parks; and where these will be located, zoning. It should also outline when these services should be available relative to the growth projections. The financial implications of such plans are normally based on broad-brush assumptions and are not very detailed. In essence these plans form the basic foundation of all council activities. Their demise in the recent past may have created some of the issues being faced currently such as unplanned settlements for the urban areas and inappropriately sited services. Strategic Plan A more detailed plan than the District Development Plan is a strategic plan. All councils should have strategic plans. Currently only a few of the major councils have strategic plans that give in some reasonable detail what direction they ought to be headed. The strategic plan normally has the following components: 1 Mission statement 2 A SWOT Analysis 3 Sometimes a goal statement 4 Objectives 5 Strategies 6 Indicators 7 Specific activities and action plans to support the strategies and 8 Output indicators The strategic planning process should be consultative and participative to ensure that the priorities set in the strategic plans coincide with the stakeholders aspirations Vision and Mission A vision or mission statement describes the ideal desired conditions that council will strive to achieve by the end of the planning period. This should be arrived at after due consultations with the key stakeholders who help in identifying the vision of their town
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Strengths Weaknesses Opportunities and Threats (SWOT) Analysis
A SWOT analysis is an analysis of the Strengths, Weaknesses (internal) of the councils and Opportunities and Threats (external) available to council. The figure below outlines the components of a SWOT analysis. Mission To provide adequate social services for the enhancement of social economic growth of the district Objective 1 Broaden the revenue base and increase collection efficiency in order to improve service delivery. Objective 3 Promote private sector participation in service delivery to enhance effectiveness Objective 3 Improve the security situation to encourage investment Strategies 1 1.1 Identify new sources. 1.2 Enforce collection protocols 1.3 Update customers databases 1.4 Establish more revenue collection points Strategies 2 2.1 Establish permanent stakeholder forum 2.2 Identify institutions to network and link with 2.3 Establish Private Public Partnerships Strategies 3 3.1 Provide street lights 3.2 Create plots for community police stations 3.3 Establish a local investment centre
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Figure : SWOT Framework
Goal Statement In order to create goals for the council to aim at during the plan period clearly stated goals to be achieved must be articulated. For example the following goal statement was articulated To provide adequate and accessible social services to improve the communitys standard of living Adequacy, access, standard of living are all issues that can be measured in some manner. So this makes a good goal statement. To complete it two other instruments are required to be developed to create the appropriate framework for evaluation: a) a baseline study should be undertaken to determine the prevailing, undesirable, situation at the start of the plan period relating to articulated goals are deemed to be important and b) a statement of the desired end of planning period situation relating to the articulated goals which would indicate the achievement of the desired vision or mission. Residents Forces for change: Social Economic Political Technological Council Service Delivery Mission Vision Objectives Stakeholders Strategies Structures Skills Systems Staff Shared Values Service External Analysis Internal Analysis Opportunities and Threats Strengths and Weaknesses
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Objectives, Strategies and Indicators Since council functions relate to a whole range of services, several objectives need to be set and achieved in order to achieve the stated vision. For example
1. To establish and maintain a consultative and collaborative system in order improve service delivery 3. To broaden the revenue base and increase collection levels of KMC in order to improve service delivery 5. To promote the participation of women in decision making process in council affairs in order to improve service delivery.
Related to the objectives should be strategies, how the objective is going to be achieved, and indicators, how the achievement is going to be measured.
Objective 3. To broaden the revenue base and increase collection levels of KMC in order to improve service delivery Strategies Identify non traditional sources of revenue Enforce by-laws Develop measures to ensure consumers pay bills Establish more revenue collection points Output Indicators Increase in revenue annually Number of non traditional sources of revenue identified Enabling legislation in place by June 2001 Reduction of unsettled monthly bills Improve council liquidity
Action Plans For the desired results to be achieved, actions plans are necessary. These will indicate for each strategy, who will do what and when.
8 For example Strategy Action By Whom When Identify non traditional sources of revenue List current sources Compare with other councils Survey activities being undertaken in the district Propose new Sources Revenue Accountant Treasurer Council Secretary
Council Secretary March 00 March 00 April 00
June 00
Capital Improvement Plans In order to implement strategic plans, there is almost always a need for improved capital formation, whether it is the acquisition of refuse trucks, computers or the building of new public conveniences. These capital improvements are usually a key element in the successful implementation of strategic plans. It is now standard management practice to extract these items and create a procurement plan for the capital items as capital improvement plans. A proposed format is shown in the figure overleaf which gives: a) The Department acquiring the capital item b) The item to be acquired c) The linkage to the action plan in the strategic plan, AWPB. d) The cost e) The proposed timing for the purchase f) The total for each month and each department g) The gross totals
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Capital Improvement Plan Format Departmental Strategic Plan Each department should have a strategic plan that feeds into the councils strategic plan. The format of these strategic plans should be exactly the same as the councils own strategic plan. ANNUAL WORKPLANS AND BUDGETS Councils are obliged by law 2 to prepare their annual estimates of revenue and expenditure at least 60 days before the commencement of the year to which they relate. The budgets of councils must therefore always be accompanied with annual work plans to describe what physical work done or what services will be provided and by whom and at what cost. This is the essence of activity based budgeting that each activity must be costed based on what it will deliver to the total work output of the council as a whole for the benefit of the residents. The Annual Work Plans and Budgets AWPBs must consist of: An introduction covering a review of the previous years activities and the current status of the council relative to the baseline position on the key issues. Vision of the desired status of the council at the end of the annual work plan period.
10 Activities to be undertaken, which should link into the overall strategic plan, to enable the achievement of the stated vision by the end of the work plan period. These should be broken down by section and department. A programme, probably represented by bar charts illustrating the timing and duration of the activities, to create a visual road map of what should be done and when. The budget will then be a product of the foregoing. A Cash flow Projection, for internal management purposes to show the expected cash flow position during the year as the budget itself is done on an accrual basis. The figures in the budget form only a small part of the departmental AWPBs shown. For purposes of administration the departments will have detailed breakdown of the proposed budgeted income and expenditure. Strategic Plans and AWPBs Strategic Plans link into the Annual Work Plans and Budgets through the incorporation of the action plans that relate to the year being planned for. EXAMPLE OF ANNUAL WORK PLAN To ensure receipts and disbursements of councils moneys are properly accounted for. 2. To collect punctually all revenue and broaden tax base 3. Strengthen financial management 4. Effective planning and allocation of resources For the first objective it then has the following details: Table 1: Annual Work Plan Finance Dept. Activities Input Means of Verification Output Assumptions Prepare cash books Prepare financial statemen ts Stationery Office equipment Accountable documents Printer toner Diskettes Cash books Reports Receipt books Payment vouchers Expenditure returns Revenue returns Register of accountable documents 16 update cash books Management and councilors updated Financial position of council established Funds will be available