Escolar Documentos
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, Metrohm guar-
antees compliance with statutory requirements for phar-
maceutical companies. Owing to the large number of
different laboratory instruments and analyzers, that has
become very complicated. As an experienced and trusted
partner, Metrohm makes its regulatory expertise available
to its customers.
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Analyzers used in laboratories must satisfy the latest re -
quirements of FDA regulations, GLP/GMP standards and
the GAMP guidelines. This is achieved through ins tru-
ment qualification and system validation. Metrohm offers
qualification and validation documents as well as ser-
vices, which meet the requirements of the FDA and other
regulatory authorities.
These include:
competent assistance with Design Qualification (DQ)
documented installation and fast professional setup of
new instruments with Installation Qualification (IQ)
Operational Qualification (OQ), guaranteeing that
Metrohm instruments meet the stated equipment
speci fication. This ensures full performance capability.
all qualification and validation work, which is per-
for med only by professionally trained and certified
service technicians
user training taught by experts
efficient audit processes
competent requalification and revalidation
Metrohm Quality Service
, especially the
scheduled and preventive maintenance, extends the
trouble-free life and operating time of your analysis sys-
tems. Qualified service technicians with proof of training
carry out the maintenance work. You can choose bet-
Metrohm Quality Service
at a glance
Metrohm Quality Service
Customer benefits
Application support by means of our vast selection of
Application Bulletins, Application Notes, monographs,
Fast and professional solution to all arising application
validation brochures, technical posters and articles
issues and complex analytical challenges
Personal advice from our specialists by e-mail or
telephone
Training courses Competent users contribute substantially to results
Accurate results
Certified calibrations, e.g. of dosing and exchange units
Documentary evidence to comply with regulations
and for efficient audits
Remote maintenance Fast resolution of software issues
Back-up support High data security
Emergency services, e.g. express repairs on-site
Short response time and thus rapid resolution of
problems and minimization of downtimes
Spare parts, made in Switzerland by Metrohm and
Sustainable repair success, short delivery times,
available worldwide, with guarantee of availability of
minimization of downtimes
spare parts ten years after the end of production
Regional repair workshops available worldwide and
Instruments soon available for use again
a central workshop in Switzerland
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Thanks to Metrohm Quality Service
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