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Actions Details Status


1 Daily Morning Dashboard IR/RCA/CMR/Incident/SR/Project Updated
2 Operational Dashboard Server Status/N/W Status/Storage Status etc Updted
3 MIS/ARFS/OR MOM Updated
4 AST Meeting MOM Updated
5 Inventory/SOW Monthly Audit Pending
6 SOW Delivering Yes Updatd
7 Cost Case Over Achieve Updated
Incident ID Open Time Update Time Assignee Status Area Subarea Title Location
IM54987 24/09/2013 09:32:24 23/09/2013 21:48:09 Vinod Resolved PARTS DRAFT AP INVOICE INV NOT IN DRAFT-reg JAYARAJ AUTOMOBILE AGENCY
IM54989 24/09/2013 09:34:13 23/09/2013 21:50:09 Vinod Resolved PARTS DRAFT AP INVOICE drapt the invoice RNS EARTHMOVERS
IM54990 24/09/2013 09:35:40 24/09/2013 04:29:47 Kavita Resolved PARTS DRAFT AP INVOICE JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS DYNAMIC(CG) EQUIPMENTS PVT LTD
IM54991 24/09/2013 09:36:41 23/09/2013 22:46:02 Ajeet Resolved SERVICE CLAIM NUMBER Pls solve the error. RAJESH MOTORS PVT LTD.,
IM54992 24/09/2013 09:36:44 23/09/2013 22:05:41 Ajeet Resolved OTHER ISSUES SAP CRM RE: please reset my password id 87680 (Ariff Mohammed) advantage/JCB Ballabgarh
IM54993 24/09/2013 09:40:35 23/09/2013 23:00:38 Sagar Kumar Resolved SERVICE CALL STATUS D.B.M.S. Call Error
IM54994 24/09/2013 09:40:27 23/09/2013 22:15:46 Sagar Kumar Resolved SERVICE CALL STATUS Reg: call id not fixed and close VARUN JCB
IM54995 24/09/2013 09:43:49 24/09/2013 04:23:49 Ajeet Resolved SERVICE CLAIM NUMBER Fw: Unsettled warranty parts claims GAUTAM ENGINEERING COMPANY
IM54996 24/09/2013 09:45:24 23/09/2013 21:52:10 Vinod Resolved SALES Draft AP Invoice Purchase Entry not updated in DBMS ADVEITH MOTORS
IM54997 24/09/2013 09:46:28 24/09/2013 04:30:56 Kavita Resolved SALES Draft AP Invoice FW: INCORRECT PART RECIVED..9250028193 GADRE AUTOCON PVT LTD
IM54998 24/09/2013 09:47:54 23/09/2013 22:23:49 Ajeet Resolved SERVICE CRM NUMBER 142027 CRM call no. not coming RAJESH MOTORS PVT LTD.,
IM54999 24/09/2013 09:51:37 23/09/2013 21:55:28 Vinod Resolved OTHER ISSUES VPN Fw: Again problem is comming. DYNAMIC(CG) EQUIPMENTS PVT LTD
IM55000 24/09/2013 09:54:25 23/09/2013 22:18:18 Sagar Kumar Resolved SERVICE CALL STATUS FSI -New Call Not open in DBMS RAJESH MOTORS PVT LTD.,
IM55001 24/09/2013 09:55:33 23/09/2013 23:46:48 Sagar Kumar Resolved OTHER ISSUES SAP B1 Login Failure SAP CONNECTION PROBLEM - Reg LEXLS
IM55002 24/09/2013 09:56:30 23/09/2013 21:54:22 Vinod Resolved SERVICE CEC DATA UPDATE HM1180 DBMS Registration DYNATECH
IM55003 24/09/2013 09:57:25 23/09/2013 22:50:09 Ajeet Resolved SERVICE SERVICE CALL REQUEST TO HELP IN CREATING A CALL Poddar & Poddar
IM55004 24/09/2013 09:58:22 24/09/2013 03:50:04 Kavita Resolved SERVICE MACHINE TRANSFER N.LAKSHMI SHIFTMENT - REG., GOLD FIELDS
IM55005 24/09/2013 09:59:21 24/09/2013 03:52:20 Kavita Resolved SERVICE MACHINE TRANSFER V.VENKATASUBBAIAH SHIFTMENT -REG., GOLD FIELDS
IM55006 24/09/2013 10:01:28 24/09/2013 04:34:10 Kavita Resolved SERVICE CRM NUMBER FSI Call & CRM number - Reg ASIAN Earthmovers
IM55007 24/09/2013 10:02:30 24/09/2013 00:05:43 Sagar Kumar Work In Progress SERVICE CALL STATUS FW: PDI Call close problem RATNAPRABHA MOTORS
IM55008 24/09/2013 10:02:37 23/09/2013 22:26:11 Ajeet Resolved SERVICE STS STF not create sap call no.-136907 RAJESH MOTORS PVT LTD.,
IM55009 24/09/2013 10:04:03 23/09/2013 23:18:10 Ajeet Resolved SERVICE CRM NUMBER Transaction history not found. mgb dealer. advantage/JCB Ballabgarh
IM55010 24/09/2013 10:07:05 23/09/2013 22:32:00 Sagar Kumar Resolved SERVICE CRM INFO Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI IN DBMS MOHAN EARTHMOVERS
IM55011 24/09/2013 10:09:21 24/09/2013 04:40:21 Kavita Resolved SERVICE CRM INFO Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI MOHAN EARTHMOVERS
IM55012 24/09/2013 10:13:13 23/09/2013 22:50:58 Ajeet Resolved SERVICE CALL STATUS Problem in ID 21077 & 21201 GAURAV EARTHMOVING EQUIPMENT
IM55013 24/09/2013 10:14:23 24/09/2013 04:16:02 Kavita Resolved SERVICE CEC DATA UPDATE Update m/c in Sap DBMS-1814180 YANTRAMAN AUTOMAC PVT LTD.,
IM55014 24/09/2013 10:15:32 23/09/2013 22:16:45 Sagar Kumar Resolved SERVICE CALL STATUS SERVICE CALL IS NOT ASSIGNED IN CRM DYNATECH
IM55015 24/09/2013 10:17:09 23/09/2013 23:20:14 Vinod Resolved PARTS DRAFT AP INVOICE update invoice in sapb1 VARUN JCB
IM55016 24/09/2013 10:47:33 23/09/2013 23:53:16 Vinod Resolved PARTS DRAFT AP INVOICE INVOICE COPY NOT SHOWN IN DBMS SYSTEM DYNATECH
IM55017 24/09/2013 10:52:23 23/09/2013 23:18:36 Ajeet Resolved SERVICE CALL STATUS SERVICE CALL IS NOT ASSIGNED IN CRM DYNATECH
IM55018 24/09/2013 10:55:14 23/09/2013 23:04:47 Kavita Resolved OTHER ISSUES EP PORTAL Fw: id & password required for Enterprise Portal advantage/JCB Ballabgarh
IM55019 24/09/2013 11:01:21 23/09/2013 23:23:36 Sagar Kumar Resolved SERVICE CALL STATUS FW:Sub call type changed during call updation- Alliance ALLIANCE INDUSTRIAL MARKETING
IM55020 24/09/2013 11:04:20 23/09/2013 22:33:35 Sagar Kumar Resolved OTHER ISSUES CITRIX PROBLEM ON CITRIX PAGE BANSAL AUTOMOTIVE PVT LTD
IM55021 24/09/2013 11:16:07 23/09/2013 23:35:57 Ajeet Resolved SERVICE CLAIM NUMBER Re:Repair Claims Issue GOLD FIELDS
IM55022 24/09/2013 11:17:19 23/09/2013 23:54:16 Vinod Resolved OTHER ISSUES SAP B1 Login Failure error in log in DBMS advantage/JCB Ballabgarh
IM55023 24/09/2013 00:00:00 24/09/2013 03:58:58 Kavita Resolved SERVICE MACHINE TRANSFER FW: M/C TRANSFER TO JAMNAGAR AMIN EQUIPMENTS PVT LTD.,
IM55024 24/09/2013 11:25:59 23/09/2013 23:20:55 Ajeet Resolved SERVICE CALL STATUS call id ---5510 MY EQUIPMENTSPVT LTD
IM55025 24/09/2013 11:31:36 23/09/2013 23:34:57 Sagar Kumar Resolved SERVICE STS Dbms problem issues 24.09.2013 JAYARAJ AUTOMOBILE AGENCY
IM55026 24/09/2013 11:35:19 24/09/2013 00:05:34 Sagar Kumar Work In Progress SERVICE CALL STATUS Service item is not defined for model CONTINENTAL JCB
IM55027 24/09/2013 11:40:04 24/09/2013 02:23:17 Ajeet Resolved SERVICE CLAIM NUMBER Fw: Pls solve the error . caculo CACULO EARTHMOVERS
IM55028 24/09/2013 11:43:01 23/09/2013 23:41:14 Sagar Kumar Resolved SERVICE CRM NUMBER Service Call No.14558 CRM Call Number - Reg ASIAN Earthmovers
IM55029 24/09/2013 11:47:23 23/09/2013 23:43:53 Sagar Kumar Resolved SERVICE STS dbms problem issues 24.09.2013 JAYARAJ AUTOMOBILE AGENCY
IM55030 24/09/2013 11:49:14 24/09/2013 00:15:43 Ajeet Resolved SERVICE CALL STATUS Sub call type changed during call updation- Alliance ALLIANCE INDUSTRIAL MARKETING
IM55031 24/09/2013 11:50:43 23/09/2013 23:55:16 Vinod Resolved OTHER ISSUES SAP B1 Login Failure LEO EARTHMOVERS NARELA BRANCH SAP PROBLEM LEO EARTHMOVERS PVT LTD
IM55032 24/09/2013 11:53:10 24/09/2013 00:06:29 Ajeet Resolved SERVICE CRM NUMBER For CRM no. updation DYNAMIC(CG) EQUIPMENTS PVT LTD
IM55033 24/09/2013 11:55:12 23/09/2013 23:24:22 Sagar Kumar Resolved OTHER ISSUES CITRIX Fwd: Error in Citrix Aishwarya Earthmovers
IM55034 24/09/2013 12:06:01 24/09/2013 00:02:17 Vinod Resolved OTHER ISSUES SAP B1 Login Failure FW: leo earthmovers narela branch sap problem LEO EARTHMOVERS PVT LTD
IM55035 24/09/2013 12:06:21 24/09/2013 00:04:16 Vinod Resolved PARTS PURCHASE ORDER Purchase Order Reg no -not created in DBMS ADVEITH MOTORS
IM55036 24/09/2013 12:09:24 23/09/2013 23:45:14 Sagar Kumar Resolved SERVICE CALL STATUS call id 5499-5502 MY EQUIPMENTSPVT LTD
IM55037 24/09/2013 12:10:19 24/09/2013 04:18:31 Kavita Resolved SERVICE CEC DATA UPDATE uploads the machine in CEC DBMS BHOPAL MOTORS PVT LTD.,
IM55038 24/09/2013 12:14:11 24/09/2013 01:10:21 Vinod Resolved PARTS ITEM MASTER Fw: G190-1-1 OTHER BRAKE SYSTEM PARTS, BRAKE, MULTI DISC-QR#41433 KRISHNA AUTOMOBILES
IM55039 24/09/2013 12:17:20 24/09/2013 00:02:57 Ajeet Resolved SERVICE CALL STATUS CALL ID 29926 PROBLEM RATNAPRABHA MOTORS
IM55040 24/09/2013 12:18:52 24/09/2013 04:19:18 Kavita Resolved SERVICE CEC DATA UPDATE New Machine allocation A&A Earth Movers
IM55041 24/09/2013 12:22:10 23/09/2013 23:51:19 Vinod Resolved OTHER ISSUES CITRIX Printing issue in SAP B1 RAJESH MOTORS PVT LTD.,
IM55042 24/09/2013 12:26:20 24/09/2013 00:04:14 Ajeet Resolved SERVICE CALL STATUS call id 28326PATLIPUTRA EQUIPMENTS
IM55043 24/09/2013 12:27:48 23/09/2013 23:59:00 Ajeet Resolved SERVICE WARRANTY INDENT Indent part option not showing. INDIA TECH LIMITED
IM55044 24/09/2013 12:36:33 24/09/2013 04:37:49 Kavita Resolved SERVICE CRM INFO Provide the CRM Contract Info under Care plus-21979 JAYSHREE AUTOMOBILES
IM55045 24/09/2013 12:38:08 24/09/2013 00:12:16 Sagar Kumar Resolved SERVICE CALL STATUS Pending Calls issues. DADA EARTHMOVERS
IM55046 24/09/2013 12:52:04 24/09/2013 01:32:10 Ajeet Open SERVICE WARRANTY INVOICE Fw: JJCB-CLAIM DONE BUT INVOICE NUMBER NOT GENERATE JITENDRA EQUIPMENT
IM55047 24/09/2013 13:03:41 24/09/2013 02:06:16 Sagar Kumar Resolved SERVICE STS ERROR SERVICE TRANSACTIOON SHEET KRISHNA AUTOMOBILES
IM55048 24/09/2013 13:06:12 24/09/2013 02:16:26 Ajeet Resolved SERVICE CALL STATUS Service calls not assigned in CRM INDIA TECH LIMITED
IM55049 24/09/2013 13:17:45 24/09/2013 02:26:52 Vinod Resolved PARTS PRICE MASTER FW: Enter Parameter Value RATNAPRABHA MOTORS
IM55050 24/09/2013 13:18:33 24/09/2013 02:23:09 Ajeet Resolved SERVICE CRM INFO Contract info none cases INDIA TECH LIMITED
IM55051 24/09/2013 13:19:14 24/09/2013 02:06:41 Sagar Kumar Resolved SERVICE STS Unable to Create STS SIDDARTH AUTO ENGINEERS
IM55052 24/09/2013 13:20:25 24/09/2013 01:58:21 Ajeet Resolved SERVICE CALL STATUS FW:DBMS ERROR SERVICE CALL-RNS JCB RNS EARTHMOVERS
IM55053 24/09/2013 13:21:33 24/09/2013 01:32:22 Vinod Resolved PARTS CUSTOMER MASTER CT Number 39500 has been problem KRISHNA AUTOMOBILES
IM55054 24/09/2013 00:00:00 24/09/2013 04:20:49 Kavita Resolved SERVICE CEC DATA UPDATE Machine Not Active on Customer Name RAJESH MOTORS PVT LTD.,
IM55055 24/09/2013 13:22:59 24/09/2013 01:34:22 Vinod Resolved PARTS ITEM MASTER FW: Shovel Assembly Part num NOT CREATE IN DBMS RNS EARTHMOVERS
IM55056 24/09/2013 13:25:49 24/09/2013 00:54:49 Vinod Resolved SALES Draft AP Invoice Re: MACHINE INVOICE CANCEL IN DBMS advantage/JCB Ballabgarh
IM55057 24/09/2013 13:26:38 24/09/2013 03:58:49 Kavita Resolved SERVICE MACHINE TRANSFER Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED . DYNAMIC(CG) EQUIPMENTS PVT LTD
IM55058 24/09/2013 13:27:55 24/09/2013 01:46:22 Vinod Resolved PARTS PURCHASE ORDER order number 131415807 GADRE AUTOCON PVT LTD
IM55059 24/09/2013 13:29:14 24/09/2013 02:36:25 Vinod Resolved SERVICE CUSTOMER MASTER Reg : SAP ids unable to fix due to call created with wrong customer code MGB MOTOR & AUTO AGENCIES
IM55060 24/09/2013 13:35:59 24/09/2013 04:22:25 Kavita Resolved SERVICE CEC DATA UPDATE M/C Status Terminated SIDDARTH AUTO ENGINEERS
IM55061 24/09/2013 13:49:04 24/09/2013 01:18:06 Ajeet Resolved SERVICE CRM INFO Call number not assign in CRM advantage/JCB Ballabgarh
IM55062 24/09/2013 13:49:31 24/09/2013 04:06:36 Vinod Resolved SERVICE CEC DATA UPDATE Upload the Customer in SAP CEC - Solapur SIDDARTH AUTO ENGINEERS
IM55063 24/09/2013 13:51:05 24/09/2013 04:03:32 Kavita Resolved SERVICE MACHINE TRANSFER M/C TRANSFER to Aishwarya Earthmovers - 1840035 SIDDARTH AUTO ENGINEERS
IM55064 24/09/2013 14:01:52 24/09/2013 02:34:25 Vinod Resolved PARTS DRAFT AP INVOICE Invoice Not in Draft Sri Sai Earthmovers
IM55065 24/09/2013 14:07:40 24/09/2013 02:32:24 Vinod Resolved PARTS DRAFT AP INVOICE AP INVOICE NOT DROP IN SYSTEM B1 OJA AUTOMILES PVT LTD.,
IM55066 24/09/2013 14:26:31 24/09/2013 01:56:31 Ajeet Resolved SERVICE CEC DATA UPDATE Result list error. RAJESH MOTORS PVT LTD.,
IM55067 24/09/2013 14:28:52 24/09/2013 02:15:10 Sagar Kumar Resolved SERVICE CUSTOMER MASTER change the Customer BP code to 100700104 for Machine No.: 43766 NAVNIT MOTORS PVT LTD.,
IM55068 24/09/2013 14:32:58 24/09/2013 02:33:25 Vinod Resolved PARTS DRAFT AP INVOICE DROP THE INVOICE DOC DRAFT KRISHNA AUTOMOBILES
IM55069 24/09/2013 14:52:33 24/09/2013 04:05:28 Kavita Resolved SERVICE MACHINE TRANSFER Fw: Transfer letter M/c No. 1850207 Bansal Const. Co. LEO EARTHMOVERS PVT LTD
IM55070 24/09/2013 14:53:56 24/09/2013 02:23:04 Vinod Resolved OTHER ISSUES CITRIX IM## Login log cleanup DELPI03 server HP
IM55071 24/09/2013 14:57:22 24/09/2013 03:45:47 Kavita Resolved OTHER ISSUES EP PORTAL PROBLEM ON CITRIX PAGE BANSAL AUTOMOTIVE PVT LTD
IM55072 24/09/2013 14:59:03 24/09/2013 03:31:14 Ajeet Resolved SERVICE CRM INFO CRM Contract info show - None, SAP Call No. 142609 RAJESH MOTORS PVT LTD.,
IM55073 24/09/2013 15:01:13 24/09/2013 02:35:25 Vinod Resolved PARTS DRAFT AP INVOICE Re: INVOICE NOT UPDATED IN DRAFT PREM JCB
IM55074 24/09/2013 15:05:26 24/09/2013 03:59:04 Sagar Kumar Resolved SERVICE CRM INFO Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013 MAYANK EQUIPMENTS
IM55075 24/09/2013 15:08:50 24/09/2013 04:24:24 Kavita Resolved SERVICE CEC DATA UPDATE MACHINE NOT IN DBMS!!! MY EQUIPMENTSPVT LTD
IM55076 24/09/2013 15:11:05 24/09/2013 03:41:13 Sagar Kumar Resolved SERVICE CALL STATUS SERVICE CALLS NOT FIX IN CRM - 24.09.2013 MAYANK EQUIPMENTS
IM55077 24/09/2013 15:13:56 24/09/2013 03:33:09 Ajeet Resolved SERVICE CALL STATUS SERVICE CALL IS NOT ASSIGNED IN CRM YANTRAMAN AUTOMAC PVT LTD.,
IM55078 24/09/2013 15:17:14 24/09/2013 04:06:53 Kavita Resolved SERVICE MACHINE TRANSFER Fw: Transfer Letter M/c No. 1849766 LEO EARTHMOVERS PVT LTD
IM55079 24/09/2013 15:18:52 24/09/2013 04:26:58 Kavita Resolved SERVICE CEC DATA UPDATE RE: B/w M/c not Available in DBMS MAYANK EQUIPMENTS
IM55080 24/09/2013 15:25:34 24/09/2013 04:08:07 Sagar Kumar Resolved SERVICE CEC DATA UPDATE M/C to be added in sap MAYANK EQUIPMENTS
IM55081 24/09/2013 15:34:30 24/09/2013 04:02:32 Sagar Kumar Resolved SERVICE CRM NUMBER CRM No. Not apparing call no.140368 RAJESH MOTORS PVT LTD.,
IM55082 24/09/2013 15:38:11 24/09/2013 04:19:31 Sagar Kumar Resolved SERVICE CEC DATA UPDATE MACHINE NOT IN DBMS!!! MY EQUIPMENTSPVT LTD
IM55083 24/09/2013 15:40:12 24/09/2013 04:18:34 Sagar Kumar Resolved SERVICE CUSTOMER MASTER FOR CUSTOMER NAME CHANGE DYNAMIC(CG) EQUIPMENTS PVT LTD
IM55084 24/09/2013 15:42:24 24/09/2013 04:08:46 Kavita Resolved SERVICE MACHINE TRANSFER TRANSFER LETTER, ELLA CONSTRUCTION. A&A Earth Movers
IM55085 24/09/2013 15:44:20 24/09/2013 04:27:08 Sagar Kumar Work In Progress SERVICE CEC DATA UPDATE new cec creation 24.09.2013 JAYARAJ AUTOMOBILE AGENCY
IM55086 24/09/2013 16:01:56 24/09/2013 04:46:32 Kavita Resolved SERVICE CALL STATUS Problem in call id . Sri Sai Earthmovers
IM55087 24/09/2013 16:01:32 24/09/2013 04:07:51 Ajeet Resolved SERVICE CRM NUMBER CRM Call No. not received ALLIANCE INDUSTRIAL MARKETING
IM55088 24/09/2013 16:01:04 24/09/2013 04:09:06 Ajeet Resolved SERVICE CRM NUMBER CRM Call No. Not Apearing RAJESH MOTORS PVT LTD.,
IM55089 24/09/2013 00:00:00 24/09/2013 04:12:00 Kavita Resolved SERVICE MACHINE TRANSFER File transfer to Patliputra. ( Machine no.1856058,1832329) GAURAV EARTHMOVING EQUIPMENT
IM55090 24/09/2013 16:05:39 24/09/2013 03:34:45 Ajeet Resolved OTHER ISSUES CITRIX IM##: Daily monitoring 24-Sep-2013 HP
IM55091 24/09/2013 16:07:45 24/09/2013 04:13:52 Kavita Resolved SERVICE MACHINE TRANSFER Fw: Transfer Letter letter M/c No. 1850316 LEO EARTHMOVERS PVT LTD
IM55092 24/09/2013 16:12:56 24/09/2013 04:09:37 Vinod Resolved PARTS DRAFT AP INVOICE dropping of invoice ALLIANCE INDUSTRIAL MARKETING
IM55093 24/09/2013 16:14:38 24/09/2013 04:02:41 Ajeet Resolved SERVICE CLAIM NUMBER Claim Number not generated ADVEITH MOTORS
IM55094 24/09/2013 16:17:36 24/09/2013 04:09:37 Vinod Resolved SERVICE CEC DATA UPDATE Uploading of Machine to NJCB system NAVNIT MOTORS PVT LTD.,
IM55095 24/09/2013 16:23:31 24/09/2013 04:35:59 Sagar Kumar Resolved SERVICE CRM INFO FW :DBMS ERROR SERVICE CALL-RNS JCB RNS EARTHMOVERS
IM55096 24/09/2013 16:26:23 24/09/2013 04:36:11 Sagar Kumar Resolved SERVICE CRM NUMBER FW: CRM NUMBER NOT SHOW GADRE AUTOCON PVT LTD
IM55097 24/09/2013 16:27:46 24/09/2013 04:11:42 Vinod Resolved SERVICE CALL STATUS CALL NOT ASSIGN IN CRM- 9-815595 YANTRAMAN AUTOMAC PVT LTD.,
IM55098 24/09/2013 16:31:07 24/09/2013 04:39:46 Sagar Kumar Resolved SERVICE CRM INFO DBMS ERROR-1837185 YANTRAMAN AUTOMAC PVT LTD.,
IM55099 24/09/2013 16:37:17 24/09/2013 04:06:23 Ajeet Resolved OTHER ISSUES CITRIX Updated Antivirus definition on all citrix server, AD & web dispature server. HP
IM55100 24/09/2013 16:39:52 24/09/2013 04:40:46 Sagar Kumar Resolved SERVICE CALL STATUS Service call not assigned in crm SAINI EARTH MOVERS
IM55101 24/09/2013 16:42:10 24/09/2013 04:11:15 Vinod Resolved PARTS DRAFT AP INVOICE Document draft update -Advaith jcb ADVEITH MOTORS
IM55102 24/09/2013 16:52:48 24/09/2013 04:37:16 Sagar Kumar Resolved SERVICE CRM NUMBER FW: CRM No. Not Received GADRE AUTOCON PVT LTD
IM55103 24/09/2013 16:55:24 24/09/2013 04:42:41 Kavita Resolved OTHER ISSUES EP PORTAL Stop Working During Some Reports DYNAMIC(CG) EQUIPMENTS PVT LTD
IM55104 24/09/2013 17:03:24 24/09/2013 04:42:11 Sagar Kumar Resolved SERVICE CRM NUMBER CRM No. Not apparing call no.142036 RAJESH MOTORS PVT LTD.,
IM55105 24/09/2013 17:15:00 24/09/2013 04:44:15 Ajeet Work In Progress SERVICE STS Unable to Create STS - IM53654 - Problem not solve. SIDDARTH AUTO ENGINEERS
Vendor Ticket Outage Start Outage EndDescription
3 24/09/2013 10:18:42 {" INV NOT IN DRAFT-reg", ""U.Selvaraj" <selvaraj@jayarajgroup.com>", "to:", "Srujan.dbms, Helpdesk-parts, jcbdms, prem.arora", "24-09-2013 09:14", "Hide Details", "From: "U.Selvaraj" <selvaraj@jayarajgroup.com>", "", "To: "Srujan.dbms" <Srujan.dbms@jcb.com>, Helpdesk-parts@jcb.com, jcbdms <jcbdms@external.groups.hp.com>, "prem.arora" <prem.arora@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "2021208658", "2021209189", "2021208658", "Invoices not in draft pl rectify", "", "", "", "", "Regards", "", "", "S.L.john"}
5 24/09/2013 10:21:08 {" drapt the invoice", ""RNS_JCB_SITA" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/23/2013 05:17 PM", "Hide Details", "From: "RNS_JCB_SITA" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir", "", "Please drapt the below invoices", "", "", "", "2021209339", " drs0021", "", "2021209416", " drs0021", "", "2041156556", " drs0021", "", "2081010085", " drs0021", "", "2021208620", " drs0021", "", "", "", "", "", "", "", "", "THANKS&REGARDS", "", "Seetha.S", "", "", "", "RNS EARTHMOVERS(P)ltd"}
1 24/09/2013 17:00:55 {" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
1 24/09/2013 11:16:29 {"", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
1 24/09/2013 10:36:46 {"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
6 24/09/2013 11:31:43 {" D.B.M.S. Call Error", "Umesh Bharti <umeshami2008@gmail.com>", "to:", "Srujan.DBMS", "09/23/2013 05:30 PM", "Cc:", ""deepak.khubchandani"", "Hide Details", "From: Umesh Bharti <umeshami2008@gmail.com>", "", "To: Srujan.DBMS@jcb.com", "", "Cc: "deepak.khubchandani" <Deepak.KHUBCHANDANI@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "OPEN CALLS LIST.xlsx", "", "Respected Sir,", "", "", " Please find attachment Here with D.B.M.S. Error Call.", "Please check problem and resolve as early as possible.", "", "", "Regards,", "", "", "Umesh Bharti", "(9890864843)"}
1 24/09/2013 10:46:51 {" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
48 24/09/2013 16:50:56 {" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
1 24/09/2013 10:22:59 {" Purchase Entry not updated in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:02 PM", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "", " JCB invoice no 9208029976/2081010086 Dt: 16.09.2013 (DAS0022), draft entry not updated in DBMS, please update it.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
1 24/09/2013 17:02:03 {" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
1 24/09/2013 10:54:57 {" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
1 24/09/2013 10:26:32 {"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
5 24/09/2013 10:49:23 {" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
1 24/09/2013 12:17:51 {" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
1 24/09/2013 10:25:26 {" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
3 24/09/2013 11:20:45 {" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
1 24/09/2013 16:21:11 {" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
1 24/09/2013 16:23:27 {" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
1 24/09/2013 17:05:18 {" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
1 {" FW: PDI Call close problem", ""BHAGWAT PARDESHI" <rpm.jcbhlservice@ratnaprabha.com>", "to:", "Srujan.DBMS", "09/23/2013 08:11 PM", "Cc:", "Ashok.KUMAR, Amol.PUJARI, "YOGESH JAGTAP", "Jayesh Sir", "JCB CRM", "Pravin kalkar", Ajitabh.RANANAWARE", "Hide Details", "From: "BHAGWAT PARDESHI" <rpm.jcbhlservice@ratnaprabha.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Ashok.KUMAR@jcb.com>, <Amol.PUJARI@jcb.com>, "YOGESH JAGTAP" <rpm.jcbservicemgr@ratnaprabha.com>, "Jayesh Sir" <rpm.jcbgm@ratnaprabha.com>, "JCB CRM" <rpm.jcbcrm@ratnaprabha.com>, "Pravin kalkar" <rpm.jcbservice@ratnaprabha.com>, <Ajitabh.RANANAWARE@jcb.com>", "", "", "", "", "", "", "", "Please respond to <rpm.jcbhlservice@ratnaprabha.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "HL CALL PROBLEM.xlsx", "ATT00010.txt", "", "Dear sir,", "", "", "", "PDI call of the following customer was cre {"Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", "Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
1 24/09/2013 10:56:44 {" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
21 24/09/2013 11:49:16 {"Dear sir,", "", "Pls solve the error.", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
1 24/09/2013 11:03:05 {" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
1 24/09/2013 17:11:27 {" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
2 24/09/2013 11:22:05 {" Problem in ID 21077 & 21201", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "24-09-2013 09:47", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear DBMS Team", "", "Please resolve the following call IDS", "21077....................service item is not defined for model.", "21201......................service call is not assigned in CRM", "Thanks", "Soujit"}
1 24/09/2013 16:47:10 {" Update m/c in Sap DBMS-1814180", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 09:47", "Cc:", "nadiad.service", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <nadiad.service@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear Sir,", "", "Pls Update M/C AS PER BELOW", "", "Customer Name : NAGJIBHAI V BHARWAD", "", "Customer Code : 101107223", "", "M/c No. : 1814180", "", "", "", "", "Regards", "", "NILPA", "CRM"}
3 24/09/2013 10:47:49 {" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 09:47", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8350 , 8764 , 8776 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
1 24/09/2013 11:50:57 {" update invoice in sapb1", "VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:11", "Hide Details", "From: VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir/Madam,", "", "Please update the given invoice no in sap b1", "", " INVOICE NO BILL DOC NO", " 9250029170 2026005069", "", "", "Thanks & Regards,", "", "Kiran kumar", "", "Parts Inventory | Parts Department | Varun JCB | VISAKHAPATNAM", "", " Mobile: 95810 99899"}
1 24/09/2013 12:23:49 {"Dear Sir", "", "", "The following DDS001 JCB Invoice soft copy", "not available in DBMS , kindly update the Invoices Immediatly", "due to this we are unable to continue the Work . Kindly do the", "needful at the earliest .", "", "S.No Branch Inv.No Inv.Dt Exc.Inv Total", "1) Vpm 2021209026 16.09.2013 9250028512 176519.21", "", "", "", "Thanks & Regards,", "Saraswathi.R"}
1 24/09/2013 11:49:44 {" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 10:28", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8758 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
1 24/09/2013 11:35:54 {"Mam,", "Below request for EP Id generation.", "", "Thanks & Regards,", "Gunjan Chopra", "9999234543", "----- Forwarded by Gunjan CHOPRA/DEL/IND/JCB on 09/24/2013 10:44 AM -----", "", "From: Prashant KUMAR/DEL/IND/JCB", "To: Gunjan CHOPRA/DEL/IND/JCB@JCB", "Cc: Amit JOG/DEL/IND/JCB@JCB", "Date: 09/24/2013 10:29 AM", "Subject: id & password required for Enterprise Portal", "", "", "Dear Gunjan,", "", "Can you please provide id and password for Enterprise Portal access to me?", "", "", "Thanks & Regards,", "", "Prashant Kumar", "EMP ID : 87727", "", "", "(M) : 099369 11155"}
1 24/09/2013 11:54:40 {" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
1 {" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:54", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", " Dear sir,", "", " We are unable to open the citrix page.So plz kindly look over this problem..", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "Dipankar Paul ( CRM )", "8016087097"}
180 {" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
1 24/09/2013 12:24:45 {"Dear Sir", "", "Please look error in log in DBMS", "", "Regards", "", "Akash Choudhary", "0129-4299905 | +91 9818554900", "JCB INDIA LIMITED", "India Parts Centre", "Plot no.74,Sector-25", "Faridabad -121004", "HARYANA."}
1 24/09/2013 16:30:05 {"Dear DBMS Team,", "", "Please transfer the subject machine to Jitendra Equipments as per attached", "letter.", "", "Thanks & Regards", "Gopal"}
1 24/09/2013 11:52:03 {"call id ---5510-----this call id showing service call not assign in crm."}
1 24/09/2013 12:06:01 {" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
1 {" Service item is not defined for model", "Service Service <service@continentaljcb.com>", "to:", "srujan.dbms", "24-09-2013 11:25", "Hide Details", "From: Service Service <service@continentaljcb.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Respected sir,", "", "", "", "", "Call id - 9609 Service item is not defined for model. Call type combination.", "", "ST form not making.", "", "", "", "", "", "", "", "Thanks & regards", "Nishu Tandon", "Continental jcb", "Dehradun"} {"Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", "Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
2 24/09/2013 14:54:24 {"Dear sir,", "", "Pls check also.", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377", "----- Forwarded by Ajay KAPOOR/DEL/IND/JCB on 09/24/2013 11:23 AM -----", "", "From: Ajay KAPOOR/DEL/IND/JCB", "To:Cc: Mridul KALRA/DEL/IND/JCB@JCB, KD NAIR/DEL/IND/JCB@JCB, Atul GUPTA/DEL/IND/JCB@JCB", "Date: 09/24/2013 08:01 AM", "Subject: Pls solve the error .", "", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
1 24/09/2013 12:12:18 {" Service Call No.14558 CRM Call Number - Reg", "Asian Admin <ayub.asian@gmail.com>", "to:", "Srujan DBMS, JCBDMS", "24-09-2013 11:30", "Hide Details", "From: Asian Admin <ayub.asian@gmail.com>", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>, JCBDMS <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14558.jpg", "", "Dear Helpdesk Team,", "Kindly review the service Call .14558", "This call CRM Call Number not yet generated (PFA),", "", "kindly generate & rectify this issue as early as possible", "", "Regards", "A Y U B", "I.T.Administrator", "Asian Earthmovers, Bellary", "Mb : 9686685565"}
1 24/09/2013 12:14:57 {" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
1 24/09/2013 12:46:47 {" Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 11:32", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 5th service instead of failure.", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
1 24/09/2013 12:26:10 {"OUR SAP IS NOT CONNECT AFTER WE CLICK CONNECT@JCB ITS OPEN A BLANK PAGE PLEASE SOLVE OUR PROBLEM URJENTLY. THEN WE DONE OUR WORK THANKS"}
1 24/09/2013 12:37:37 {" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
2 {"", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010", "", "", "---------- Forwarded message ----------", "From: Mahantesh Malannavar <mahantesh4545@gmail.com>", "Date: Sat, Sep 21, 2013 at 4:30 PM", "Subject: Error in Citrix", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "Cc: aishwarya mallappa <aishbgk@gmail.com>", "", "", "Dear Sir,", "", "", "Please find the error in citrix", "", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010"}
1 24/09/2013 12:32:31 {" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
1 24/09/2013 12:35:21 {" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
1 {"not assingee in CRM", "", "Tarranum"}
1 24/09/2013 16:49:39 {" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
1 24/09/2013 13:41:01 {"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
1 24/09/2013 12:33:45 {"Dear sir ,", "", "Attach here with snap of call ID problem so please do the needful", "", "", "", "Regards,", "", "SANDEEP KHANDALE | CRM | RATNAPPRABBHA MOTORS |P No. E-32, MIDC Chikalthana, Aurangabad - 431 210 | Tel. 0240 6616068 | Fax. : 0240 6616031 | Mobile: +91 9011008376", "", "", "---------------------------------------------", "Ratnapprabbha Motors (JCB), Aurangabad, India"}
1 24/09/2013 16:50:25 {" New Machine allocation", ""A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 12:17", "Hide Details", "From: "A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Machine having sr no-1775592 is not appearing in our CEC,pl check & update the m/c.", "", "", "", "Regards", "", "Aneeta Chandra"}
1 {" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
1 24/09/2013 12:34:54 {"not assingnee in CRM", "", "Ajay"}
2 24/09/2013 12:30:08 {"Dear ajeet,", "", "Please resolve below error.", "", "124001752", "124001773", "", "", "", "", "Manoj Rawat", "Product Support", "JCB India HQ", "( 0129-4299530 ) M-9873823339"}
1 24/09/2013 17:08:56 {" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
3 {" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
296 {"Dear DBMS Team,", "", "Pls find the list of claim which is settle by warranty department but invoice number is not updated in system.", "", "Pls check and and update the number in system.", "", "Regards,", "Vivek Darvekar | Area Manager | Product Support | ( 079-26462946 | ) +91 9727782977 | Fax: 079 26462947 | *: vivek.darvekar@jcb.com", "If you are anything less than "Very Satisfied" with the service you receive from JCB, please let me know and give me the opportunity to address your concern", "----- Forwarded by Vivek DARVEKAR/DEL/IND/JCB on 09/24/2013 12:37 PM -----", " KD NAIR/DEL/IND/JCB", " 09/24/2013 08:30 AM To", " "Jayant" <ServiceAdmin@jitendra.co.in>", " cc", " Atul.GUPTA@jcb.com, Kailash1.SHARMA@jcb.com, RN.YADAV@jcb.com, Vishal.BANDHU@jcb.com, Vivek.DARVEKAR@jcb.com", " Subject", " Re: JJCB-CLAIM DONE BUT INVOICE NUMBER NOT GENERATE", " P Please consider the environment before printing this email.", "", "", "Dear Jayant", "I just checked first 10 claims and all are already settled i {"A"}
1 24/09/2013 14:37:21 {" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
3 24/09/2013 14:47:34 {" Service calls not assigned in CRM", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "24-09-2013 12:53", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Please resolve following issues", "", "", "45493", "41576", "45549", "", "", "Error- Service call not assigned in CRM", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
1 {"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
5 24/09/2013 14:52:36 {" Contract info none cases", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "09/24/2013 12:55 PM", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Mentioned call ids have not received contract info.Please check", "45243-Warranty", "44553-Warranty", "41597-Warranty", "45076-Warranty(created during warranty period)", "8364-Careplus(created during careplus time)", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
1 24/09/2013 14:37:44 {" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
4 24/09/2013 14:29:29 {" FW:DBMS ERROR SERVICE CALL-RNS JCB", " "HarishGowda" <harishgowda@rnsjcb.com>", " to:", " srujan.dbms", " 09/24/2013 12:57 PM", " Cc:", " Rama.SUBRAMANIAN, gaurav.bhasin, "'KD NAIR'"", " This message has been sent externally from outside of JCB.com. P Please consider the environment before printing this email."}
1 24/09/2013 14:03:18 {" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
7 24/09/2013 16:51:56 {" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
1 24/09/2013 14:05:24 {" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
1 {"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
1 24/09/2013 16:29:56 {" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
GADRE AUTOCON PVT LTD 24/09/2013 14:17:17 {"not registered KINDLY CALL HIM ALSO 9822265980", "", "", "Sumit Madholkar"}
1 24/09/2013 15:06:34 {" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
2 24/09/2013 16:53:32 {" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
16 24/09/2013 13:49:06 {"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
1 24/09/2013 16:37:34 {" Upload the Customer in SAP CEC - Solapur", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI, "SAE SOLAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE SOLAPUR" <sol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Customers not appearing in SAP CEC.XLS", "", "Dear Sir,", "", "", "", "Please add the attached machine in CEC DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
1 24/09/2013 16:34:39 {" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
1 24/09/2013 15:05:13 {" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
1 24/09/2013 15:02:48 {" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
1 {"Dear sir,", "", "Pls check & solve .", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
1 24/09/2013 14:46:13 {" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
1 24/09/2013 15:04:14 {" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
1 24/09/2013 16:36:35 {" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
1 {"Hi Team,", "Please create an IM## as per below detail.", "IM NoPriority P4", "Problem Login log cleanup on DELPI03 (wtmps)", "Start Time 1420 Hrs 24.09.2013", "End Time 1430 Hrs 24.09.2013", "", "Thanks & Regards,", "Narender Kumar", "Unix Admin", "HP India Sales Pvt. Ltd.", "Mob: +91 9650177688", "Save a tree.", "It will cost 38 trillion dollars to create oxygen for 6months , for all human beings on earth. "TREES DO IT FOR FREE""}
1 24/09/2013 16:16:54 {" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 14:35", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "History: This message has been forwarded.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", "Dear Sir,", "", " Till now we did not get any response.. plz look over the problem as soon as possible.", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "DEBOLINA", "8373056967"}
1 24/09/2013 16:02:22 {" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
1 24/09/2013 15:06:21 {" DEAR SIR", " In DBMS System INV.NO.925027733 BILL DOCKET NO.2021208260 not updated", " in draft.", " Please do the needfull.", "", "", "", "-", " Thanks & Regards", "", " PREMJCB PARTS DEPT.", " Sunari, Jaipur Road", " Near CFTI", " Shastri Puram", " Agra. Mob. 7500111111", " www.premgroup.in"}
6 24/09/2013 16:30:08 {" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
5 24/09/2013 16:55:31 {" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
95 24/09/2013 16:12:17 {" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
1 24/09/2013 16:04:17 {" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
5 24/09/2013 16:38:00 {" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
2 24/09/2013 16:58:05 {" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
1 24/09/2013 16:39:11 {" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
1 24/09/2013 16:33:36 {" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
1 24/09/2013 16:50:34 {" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 15:25", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.1856917 in SAP ASAP.", "Customer Name:Das Transport", "Customer Code:1048011350.", "", "", "", "", "", "", "", "", "Thanks and kind regards,", "", "", "Tarannum", "8226002719"}
1 24/09/2013 16:49:38 {" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
3 24/09/2013 16:39:51 {"Dear Sir,", "Plz find attachment of machine transfer letter M/c - 1842552, M/s -", "ELLA CONSTRUCTION.", "", "Regards", "Prem Lunia", "--", "", " A & A Earthmovers Pvt. Ltd.", "(Authorized Dealer: JCB India LTD.)", "D-9, Sector-2,Near Nirula's,", "Noida-201301 (U.P)", "Tel. 0120-2518282-84,4757888", "", " - Fax. 0120-4757877"}
4 {" new cec creation 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 15:35", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "cec(24.09.2013).xlsx", "", "", "Sir,", " Thanks for your valuable support in jayaraj DB,Please create the", "new cec for the given attached file.", "", " please create the new CEC and Update the same.", "", "", "", "--", "", "With Warm Regards,", "GOWDHAMAN.R", "EDP CO-ORDINATOR (MADURAI)", "PH . 91 9244220777", "MAIL.edpmadurai@jayarajgroup.com"} {"Machines are not available in ECC System. Dependency on Manoj rawat &KD Sir", "Email FWD on 24.09.2013"}
2 24/09/2013 17:17:39 {" Problem in call id .", "CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "to:", "srujan.DBMS", "24-09-2013 15:43", "Hide Details", "From: CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "", "To: srujan.DBMS@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1940.xlsx", "1973.xlsx", "", "Dear Sir ,", "", "", " Please find the attached copy, in which it creating problem in processing the call , kindly check and solve the problem.", "", "", "--", "", "CRM Service", "Swathi.D.C", "", "Sri Sai Earthmovers", "9900071820"}
3 24/09/2013 16:38:58 {" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
1 24/09/2013 16:40:14 {" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
2 24/09/2013 16:43:07 {" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
1 {"Hi Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Daily Health-check of Wintel , Unix Servers, Backup and Storage servers completed successfully and E-mail report shared with client.", "Start Time 0900 HRS", "End Time 1800 HRS", "Date 24-Sep-2013", "Case status Close", "", "Thanks & Regards,", "Rajiv Kumar", "HP India Sales Pvt. Ltd.", "Mob: +91 9289808171", "P Please do not print this email unless it is absolutely necessary. This will preserve trees on our planet. Spread environmental."}
1 24/09/2013 16:44:59 {" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
1 24/09/2013 16:40:02 {"DEAR DBMS TEAM", "", "KINDLY DROP INVOICE NO 2081010932 / 21.09.2013 IN THE DOCUMENT DRAFT AND CONFIRM", "", "--", "Best Regard`s", "Mayur Gupta | Senior Manager - Warehouse Operation | Alliance", "", "+ 91 - 9415311195 | warehouse@alliance.ind.in"}
1 24/09/2013 16:33:48 {" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
9 24/09/2013 16:40:14 {" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
2 24/09/2013 17:07:03 {" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
1 24/09/2013 17:07:16 {" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
1 24/09/2013 16:42:50 {" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
1 24/09/2013 17:10:50 {" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
1 {"Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Updated Antivirus definition on all citrix server, AD & web dispature server.", "Start Time 03:00 PM", "End Time 4:00 PM", "Date 24-Sep-13", "Case status Close", "", "", "", "Thanks & Regards,", "Sunil Dwivedi", "Wintel Admin", "+91-9999888903", "Hewlett Packard India Pvt Ltd.", "PPlease consider the environment before printing this e-mail!"}
2 24/09/2013 17:11:49 {" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
1 {" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
2 24/09/2013 17:08:19 {" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
1 24/09/2013 17:13:48 {" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
1 24/09/2013 17:13:15 {" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
1 {" Unable to Create STS - IM53654 - Problem not solve.", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 01:18 PM", "Cc:", "Amol.PUJARI, "'Ajit Sawant'", "'Nandu'"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "'Ajit Sawant'" <ajit@saepl.net>, "'Nandu'" <nandu@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 2236710", " 64791", " Unable to create STS", " Kelwade", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."} {"Depency on L2 Team", "Z205 & Z220 model", "", "Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", " Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
{" INV NOT IN DRAFT-reg", ""U.Selvaraj" <selvaraj@jayarajgroup.com>", "to:", "Srujan.dbms, Helpdesk-parts, jcbdms, prem.arora", "24-09-2013 09:14", "Hide Details", "From: "U.Selvaraj" <selvaraj@jayarajgroup.com>", "", "To: "Srujan.dbms" <Srujan.dbms@jcb.com>, Helpdesk-parts@jcb.com, jcbdms <jcbdms@external.groups.hp.com>, "prem.arora" <prem.arora@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "2021208658", "2021209189", "2021208658", "Invoices not in draft pl rectify", "", "", "", "", "Regards", "", "", "S.L.john"}
{" drapt the invoice", ""RNS_JCB_SITA" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/23/2013 05:17 PM", "Hide Details", "From: "RNS_JCB_SITA" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir", "", "Please drapt the below invoices", "", "", "", "2021209339", " drs0021", "", "2021209416", " drs0021", "", "2041156556", " drs0021", "", "2081010085", " drs0021", "", "2021208620", " drs0021", "", "", "", "", "", "", "", "", "THANKS&REGARDS", "", "Seetha.S", "", "", "", "RNS EARTHMOVERS(P)ltd"}
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" D.B.M.S. Call Error", "Umesh Bharti <umeshami2008@gmail.com>", "to:", "Srujan.DBMS", "09/23/2013 05:30 PM", "Cc:", ""deepak.khubchandani"", "Hide Details", "From: Umesh Bharti <umeshami2008@gmail.com>", "", "To: Srujan.DBMS@jcb.com", "", "Cc: "deepak.khubchandani" <Deepak.KHUBCHANDANI@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "OPEN CALLS LIST.xlsx", "", "Respected Sir,", "", "", " Please find attachment Here with D.B.M.S. Error Call.", "Please check problem and resolve as early as possible.", "", "", "Regards,", "", "", "Umesh Bharti", "(9890864843)"}
{" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" Purchase Entry not updated in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:02 PM", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "", " JCB invoice no 9208029976/2081010086 Dt: 16.09.2013 (DAS0022), draft entry not updated in DBMS, please update it.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{"Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", "Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{"Dear sir,", "", "Pls solve the error.", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" Problem in ID 21077 & 21201", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "24-09-2013 09:47", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear DBMS Team", "", "Please resolve the following call IDS", "21077....................service item is not defined for model.", "21201......................service call is not assigned in CRM", "Thanks", "Soujit"}
{" Update m/c in Sap DBMS-1814180", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 09:47", "Cc:", "nadiad.service", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <nadiad.service@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear Sir,", "", "Pls Update M/C AS PER BELOW", "", "Customer Name : NAGJIBHAI V BHARWAD", "", "Customer Code : 101107223", "", "M/c No. : 1814180", "", "", "", "", "Regards", "", "NILPA", "CRM"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 09:47", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8350 , 8764 , 8776 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{" update invoice in sapb1", "VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:11", "Hide Details", "From: VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir/Madam,", "", "Please update the given invoice no in sap b1", "", " INVOICE NO BILL DOC NO", " 9250029170 2026005069", "", "", "Thanks & Regards,", "", "Kiran kumar", "", "Parts Inventory | Parts Department | Varun JCB | VISAKHAPATNAM", "", " Mobile: 95810 99899"}
{"Dear Sir", "", "", "The following DDS001 JCB Invoice soft copy", "not available in DBMS , kindly update the Invoices Immediatly", "due to this we are unable to continue the Work . Kindly do the", "needful at the earliest .", "", "S.No Branch Inv.No Inv.Dt Exc.Inv Total", "1) Vpm 2021209026 16.09.2013 9250028512 176519.21", "", "", "", "Thanks & Regards,", "Saraswathi.R"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 10:28", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8758 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{"Mam,", "Below request for EP Id generation.", "", "Thanks & Regards,", "Gunjan Chopra", "9999234543", "----- Forwarded by Gunjan CHOPRA/DEL/IND/JCB on 09/24/2013 10:44 AM -----", "", "From: Prashant KUMAR/DEL/IND/JCB", "To: Gunjan CHOPRA/DEL/IND/JCB@JCB", "Cc: Amit JOG/DEL/IND/JCB@JCB", "Date: 09/24/2013 10:29 AM", "Subject: id & password required for Enterprise Portal", "", "", "Dear Gunjan,", "", "Can you please provide id and password for Enterprise Portal access to me?", "", "", "Thanks & Regards,", "", "Prashant Kumar", "EMP ID : 87727", "", "", "(M) : 099369 11155"}
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:54", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", " Dear sir,", "", " We are unable to open the citrix page.So plz kindly look over this problem..", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "Dipankar Paul ( CRM )", "8016087097"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{"Dear Sir", "", "Please look error in log in DBMS", "", "Regards", "", "Akash Choudhary", "0129-4299905 | +91 9818554900", "JCB INDIA LIMITED", "India Parts Centre", "Plot no.74,Sector-25", "Faridabad -121004", "HARYANA."}
{"Dear DBMS Team,", "", "Please transfer the subject machine to Jitendra Equipments as per attached", "letter.", "", "Thanks & Regards", "Gopal"}
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{"Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", "Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
{"Dear sir,", "", "Pls check also.", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377", "----- Forwarded by Ajay KAPOOR/DEL/IND/JCB on 09/24/2013 11:23 AM -----", "", "From: Ajay KAPOOR/DEL/IND/JCB", "To:Cc: Mridul KALRA/DEL/IND/JCB@JCB, KD NAIR/DEL/IND/JCB@JCB, Atul GUPTA/DEL/IND/JCB@JCB", "Date: 09/24/2013 08:01 AM", "Subject: Pls solve the error .", "", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Service Call No.14558 CRM Call Number - Reg", "Asian Admin <ayub.asian@gmail.com>", "to:", "Srujan DBMS, JCBDMS", "24-09-2013 11:30", "Hide Details", "From: Asian Admin <ayub.asian@gmail.com>", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>, JCBDMS <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14558.jpg", "", "Dear Helpdesk Team,", "Kindly review the service Call .14558", "This call CRM Call Number not yet generated (PFA),", "", "kindly generate & rectify this issue as early as possible", "", "Regards", "A Y U B", "I.T.Administrator", "Asian Earthmovers, Bellary", "Mb : 9686685565"}
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 11:32", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 5th service instead of failure.", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{"OUR SAP IS NOT CONNECT AFTER WE CLICK CONNECT@JCB ITS OPEN A BLANK PAGE PLEASE SOLVE OUR PROBLEM URJENTLY. THEN WE DONE OUR WORK THANKS"}
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{"", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010", "", "", "---------- Forwarded message ----------", "From: Mahantesh Malannavar <mahantesh4545@gmail.com>", "Date: Sat, Sep 21, 2013 at 4:30 PM", "Subject: Error in Citrix", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "Cc: aishwarya mallappa <aishbgk@gmail.com>", "", "", "Dear Sir,", "", "", "Please find the error in citrix", "", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010"}
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{"Dear sir ,", "", "Attach here with snap of call ID problem so please do the needful", "", "", "", "Regards,", "", "SANDEEP KHANDALE | CRM | RATNAPPRABBHA MOTORS |P No. E-32, MIDC Chikalthana, Aurangabad - 431 210 | Tel. 0240 6616068 | Fax. : 0240 6616031 | Mobile: +91 9011008376", "", "", "---------------------------------------------", "Ratnapprabbha Motors (JCB), Aurangabad, India"}
{" New Machine allocation", ""A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 12:17", "Hide Details", "From: "A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Machine having sr no-1775592 is not appearing in our CEC,pl check & update the m/c.", "", "", "", "Regards", "", "Aneeta Chandra"}
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{"Dear ajeet,", "", "Please resolve below error.", "", "124001752", "124001773", "", "", "", "", "Manoj Rawat", "Product Support", "JCB India HQ", "( 0129-4299530 ) M-9873823339"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{" Service calls not assigned in CRM", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "24-09-2013 12:53", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Please resolve following issues", "", "", "45493", "41576", "45549", "", "", "Error- Service call not assigned in CRM", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" Contract info none cases", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "09/24/2013 12:55 PM", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Mentioned call ids have not received contract info.Please check", "45243-Warranty", "44553-Warranty", "41597-Warranty", "45076-Warranty(created during warranty period)", "8364-Careplus(created during careplus time)", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" FW:DBMS ERROR SERVICE CALL-RNS JCB", " "HarishGowda" <harishgowda@rnsjcb.com>", " to:", " srujan.dbms", " 09/24/2013 12:57 PM", " Cc:", " Rama.SUBRAMANIAN, gaurav.bhasin, "'KD NAIR'"", " This message has been sent externally from outside of JCB.com. P Please consider the environment before printing this email."}
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{"not registered KINDLY CALL HIM ALSO 9822265980", "", "", "Sumit Madholkar"}
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" Upload the Customer in SAP CEC - Solapur", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI, "SAE SOLAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE SOLAPUR" <sol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Customers not appearing in SAP CEC.XLS", "", "Dear Sir,", "", "", "", "Please add the attached machine in CEC DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{"Dear sir,", "", "Pls check & solve .", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{"Hi Team,", "Please create an IM## as per below detail.", "IM NoPriority P4", "Problem Login log cleanup on DELPI03 (wtmps)", "Start Time 1420 Hrs 24.09.2013", "End Time 1430 Hrs 24.09.2013", "", "Thanks & Regards,", "Narender Kumar", "Unix Admin", "HP India Sales Pvt. Ltd.", "Mob: +91 9650177688", "Save a tree.", "It will cost 38 trillion dollars to create oxygen for 6months , for all human beings on earth. "TREES DO IT FOR FREE""}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 14:35", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "History: This message has been forwarded.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", "Dear Sir,", "", " Till now we did not get any response.. plz look over the problem as soon as possible.", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "DEBOLINA", "8373056967"}
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" DEAR SIR", " In DBMS System INV.NO.925027733 BILL DOCKET NO.2021208260 not updated", " in draft.", " Please do the needfull.", "", "", "", "-", " Thanks & Regards", "", " PREMJCB PARTS DEPT.", " Sunari, Jaipur Road", " Near CFTI", " Shastri Puram", " Agra. Mob. 7500111111", " www.premgroup.in"}
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 15:25", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.1856917 in SAP ASAP.", "Customer Name:Das Transport", "Customer Code:1048011350.", "", "", "", "", "", "", "", "", "Thanks and kind regards,", "", "", "Tarannum", "8226002719"}
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{"Dear Sir,", "Plz find attachment of machine transfer letter M/c - 1842552, M/s -", "ELLA CONSTRUCTION.", "", "Regards", "Prem Lunia", "--", "", " A & A Earthmovers Pvt. Ltd.", "(Authorized Dealer: JCB India LTD.)", "D-9, Sector-2,Near Nirula's,", "Noida-201301 (U.P)", "Tel. 0120-2518282-84,4757888", "", " - Fax. 0120-4757877"}
{"Machines are not available in ECC System. Dependency on Manoj rawat &KD Sir", "Email FWD on 24.09.2013"}
{" Problem in call id .", "CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "to:", "srujan.DBMS", "24-09-2013 15:43", "Hide Details", "From: CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "", "To: srujan.DBMS@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1940.xlsx", "1973.xlsx", "", "Dear Sir ,", "", "", " Please find the attached copy, in which it creating problem in processing the call , kindly check and solve the problem.", "", "", "--", "", "CRM Service", "Swathi.D.C", "", "Sri Sai Earthmovers", "9900071820"}
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{"Hi Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Daily Health-check of Wintel , Unix Servers, Backup and Storage servers completed successfully and E-mail report shared with client.", "Start Time 0900 HRS", "End Time 1800 HRS", "Date 24-Sep-2013", "Case status Close", "", "Thanks & Regards,", "Rajiv Kumar", "HP India Sales Pvt. Ltd.", "Mob: +91 9289808171", "P Please do not print this email unless it is absolutely necessary. This will preserve trees on our planet. Spread environmental."}
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{"DEAR DBMS TEAM", "", "KINDLY DROP INVOICE NO 2081010932 / 21.09.2013 IN THE DOCUMENT DRAFT AND CONFIRM", "", "--", "Best Regard`s", "Mayur Gupta | Senior Manager - Warehouse Operation | Alliance", "", "+ 91 - 9415311195 | warehouse@alliance.ind.in"}
{" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{"Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Updated Antivirus definition on all citrix server, AD & web dispature server.", "Start Time 03:00 PM", "End Time 4:00 PM", "Date 24-Sep-13", "Case status Close", "", "", "", "Thanks & Regards,", "Sunil Dwivedi", "Wintel Admin", "+91-9999888903", "Hewlett Packard India Pvt Ltd.", "PPlease consider the environment before printing this e-mail!"}
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{"Depency on L2 Team", "Z205 & Z220 model", "", "Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", " Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
{" INV NOT IN DRAFT-reg", ""U.Selvaraj" <selvaraj@jayarajgroup.com>", "to:", "Srujan.dbms, Helpdesk-parts, jcbdms, prem.arora", "24-09-2013 09:14", "Hide Details", "From: "U.Selvaraj" <selvaraj@jayarajgroup.com>", "", "To: "Srujan.dbms" <Srujan.dbms@jcb.com>, Helpdesk-parts@jcb.com, jcbdms <jcbdms@external.groups.hp.com>, "prem.arora" <prem.arora@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "2021208658", "2021209189", "2021208658", "Invoices not in draft pl rectify", "", "", "", "", "Regards", "", "", "S.L.john"}
{" drapt the invoice", ""RNS_JCB_SITA" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/23/2013 05:17 PM", "Hide Details", "From: "RNS_JCB_SITA" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir", "", "Please drapt the below invoices", "", "", "", "2021209339", " drs0021", "", "2021209416", " drs0021", "", "2041156556", " drs0021", "", "2081010085", " drs0021", "", "2021208620", " drs0021", "", "", "", "", "", "", "", "", "THANKS&REGARDS", "", "Seetha.S", "", "", "", "RNS EARTHMOVERS(P)ltd"}
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" D.B.M.S. Call Error", "Umesh Bharti <umeshami2008@gmail.com>", "to:", "Srujan.DBMS", "09/23/2013 05:30 PM", "Cc:", ""deepak.khubchandani"", "Hide Details", "From: Umesh Bharti <umeshami2008@gmail.com>", "", "To: Srujan.DBMS@jcb.com", "", "Cc: "deepak.khubchandani" <Deepak.KHUBCHANDANI@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "OPEN CALLS LIST.xlsx", "", "Respected Sir,", "", "", " Please find attachment Here with D.B.M.S. Error Call.", "Please check problem and resolve as early as possible.", "", "", "Regards,", "", "", "Umesh Bharti", "(9890864843)"}
{" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" Purchase Entry not updated in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:02 PM", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "", " JCB invoice no 9208029976/2081010086 Dt: 16.09.2013 (DAS0022), draft entry not updated in DBMS, please update it.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{"Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", "Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{"Dear sir,", "", "Pls solve the error.", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" Problem in ID 21077 & 21201", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "24-09-2013 09:47", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear DBMS Team", "", "Please resolve the following call IDS", "21077....................service item is not defined for model.", "21201......................service call is not assigned in CRM", "Thanks", "Soujit"}
{" Update m/c in Sap DBMS-1814180", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 09:47", "Cc:", "nadiad.service", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <nadiad.service@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear Sir,", "", "Pls Update M/C AS PER BELOW", "", "Customer Name : NAGJIBHAI V BHARWAD", "", "Customer Code : 101107223", "", "M/c No. : 1814180", "", "", "", "", "Regards", "", "NILPA", "CRM"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 09:47", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8350 , 8764 , 8776 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{" update invoice in sapb1", "VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:11", "Hide Details", "From: VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir/Madam,", "", "Please update the given invoice no in sap b1", "", " INVOICE NO BILL DOC NO", " 9250029170 2026005069", "", "", "Thanks & Regards,", "", "Kiran kumar", "", "Parts Inventory | Parts Department | Varun JCB | VISAKHAPATNAM", "", " Mobile: 95810 99899"}
{"Dear Sir", "", "", "The following DDS001 JCB Invoice soft copy", "not available in DBMS , kindly update the Invoices Immediatly", "due to this we are unable to continue the Work . Kindly do the", "needful at the earliest .", "", "S.No Branch Inv.No Inv.Dt Exc.Inv Total", "1) Vpm 2021209026 16.09.2013 9250028512 176519.21", "", "", "", "Thanks & Regards,", "Saraswathi.R"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 10:28", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8758 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{"Mam,", "Below request for EP Id generation.", "", "Thanks & Regards,", "Gunjan Chopra", "9999234543", "----- Forwarded by Gunjan CHOPRA/DEL/IND/JCB on 09/24/2013 10:44 AM -----", "", "From: Prashant KUMAR/DEL/IND/JCB", "To: Gunjan CHOPRA/DEL/IND/JCB@JCB", "Cc: Amit JOG/DEL/IND/JCB@JCB", "Date: 09/24/2013 10:29 AM", "Subject: id & password required for Enterprise Portal", "", "", "Dear Gunjan,", "", "Can you please provide id and password for Enterprise Portal access to me?", "", "", "Thanks & Regards,", "", "Prashant Kumar", "EMP ID : 87727", "", "", "(M) : 099369 11155"}
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:54", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", " Dear sir,", "", " We are unable to open the citrix page.So plz kindly look over this problem..", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "Dipankar Paul ( CRM )", "8016087097"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{"Dear Sir", "", "Please look error in log in DBMS", "", "Regards", "", "Akash Choudhary", "0129-4299905 | +91 9818554900", "JCB INDIA LIMITED", "India Parts Centre", "Plot no.74,Sector-25", "Faridabad -121004", "HARYANA."}
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{"Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", "Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
{"Dear sir,", "", "Pls check also.", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377", "----- Forwarded by Ajay KAPOOR/DEL/IND/JCB on 09/24/2013 11:23 AM -----", "", "From: Ajay KAPOOR/DEL/IND/JCB", "To:Cc: Mridul KALRA/DEL/IND/JCB@JCB, KD NAIR/DEL/IND/JCB@JCB, Atul GUPTA/DEL/IND/JCB@JCB", "Date: 09/24/2013 08:01 AM", "Subject: Pls solve the error .", "", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Service Call No.14558 CRM Call Number - Reg", "Asian Admin <ayub.asian@gmail.com>", "to:", "Srujan DBMS, JCBDMS", "24-09-2013 11:30", "Hide Details", "From: Asian Admin <ayub.asian@gmail.com>", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>, JCBDMS <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14558.jpg", "", "Dear Helpdesk Team,", "Kindly review the service Call .14558", "This call CRM Call Number not yet generated (PFA),", "", "kindly generate & rectify this issue as early as possible", "", "Regards", "A Y U B", "I.T.Administrator", "Asian Earthmovers, Bellary", "Mb : 9686685565"}
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 11:32", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 5th service instead of failure.", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{"", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010", "", "", "---------- Forwarded message ----------", "From: Mahantesh Malannavar <mahantesh4545@gmail.com>", "Date: Sat, Sep 21, 2013 at 4:30 PM", "Subject: Error in Citrix", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "Cc: aishwarya mallappa <aishbgk@gmail.com>", "", "", "Dear Sir,", "", "", "Please find the error in citrix", "", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010"}
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{"Dear sir ,", "", "Attach here with snap of call ID problem so please do the needful", "", "", "", "Regards,", "", "SANDEEP KHANDALE | CRM | RATNAPPRABBHA MOTORS |P No. E-32, MIDC Chikalthana, Aurangabad - 431 210 | Tel. 0240 6616068 | Fax. : 0240 6616031 | Mobile: +91 9011008376", "", "", "---------------------------------------------", "Ratnapprabbha Motors (JCB), Aurangabad, India"}
{" New Machine allocation", ""A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 12:17", "Hide Details", "From: "A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Machine having sr no-1775592 is not appearing in our CEC,pl check & update the m/c.", "", "", "", "Regards", "", "Aneeta Chandra"}
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{" Service calls not assigned in CRM", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "24-09-2013 12:53", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Please resolve following issues", "", "", "45493", "41576", "45549", "", "", "Error- Service call not assigned in CRM", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" Contract info none cases", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "09/24/2013 12:55 PM", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Mentioned call ids have not received contract info.Please check", "45243-Warranty", "44553-Warranty", "41597-Warranty", "45076-Warranty(created during warranty period)", "8364-Careplus(created during careplus time)", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" FW:DBMS ERROR SERVICE CALL-RNS JCB", " "HarishGowda" <harishgowda@rnsjcb.com>", " to:", " srujan.dbms", " 09/24/2013 12:57 PM", " Cc:", " Rama.SUBRAMANIAN, gaurav.bhasin, "'KD NAIR'"", " This message has been sent externally from outside of JCB.com. P Please consider the environment before printing this email."}
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" Upload the Customer in SAP CEC - Solapur", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI, "SAE SOLAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE SOLAPUR" <sol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Customers not appearing in SAP CEC.XLS", "", "Dear Sir,", "", "", "", "Please add the attached machine in CEC DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{"Dear sir,", "", "Pls check & solve .", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{"Hi Team,", "Please create an IM## as per below detail.", "IM NoPriority P4", "Problem Login log cleanup on DELPI03 (wtmps)", "Start Time 1420 Hrs 24.09.2013", "End Time 1430 Hrs 24.09.2013", "", "Thanks & Regards,", "Narender Kumar", "Unix Admin", "HP India Sales Pvt. Ltd.", "Mob: +91 9650177688", "Save a tree.", "It will cost 38 trillion dollars to create oxygen for 6months , for all human beings on earth. "TREES DO IT FOR FREE""}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 14:35", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "History: This message has been forwarded.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", "Dear Sir,", "", " Till now we did not get any response.. plz look over the problem as soon as possible.", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "DEBOLINA", "8373056967"}
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" DEAR SIR", " In DBMS System INV.NO.925027733 BILL DOCKET NO.2021208260 not updated", " in draft.", " Please do the needfull.", "", "", "", "-", " Thanks & Regards", "", " PREMJCB PARTS DEPT.", " Sunari, Jaipur Road", " Near CFTI", " Shastri Puram", " Agra. Mob. 7500111111", " www.premgroup.in"}
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 15:25", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.1856917 in SAP ASAP.", "Customer Name:Das Transport", "Customer Code:1048011350.", "", "", "", "", "", "", "", "", "Thanks and kind regards,", "", "", "Tarannum", "8226002719"}
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{"Dear Sir,", "Plz find attachment of machine transfer letter M/c - 1842552, M/s -", "ELLA CONSTRUCTION.", "", "Regards", "Prem Lunia", "--", "", " A & A Earthmovers Pvt. Ltd.", "(Authorized Dealer: JCB India LTD.)", "D-9, Sector-2,Near Nirula's,", "Noida-201301 (U.P)", "Tel. 0120-2518282-84,4757888", "", " - Fax. 0120-4757877"}
{" Problem in call id .", "CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "to:", "srujan.DBMS", "24-09-2013 15:43", "Hide Details", "From: CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "", "To: srujan.DBMS@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1940.xlsx", "1973.xlsx", "", "Dear Sir ,", "", "", " Please find the attached copy, in which it creating problem in processing the call , kindly check and solve the problem.", "", "", "--", "", "CRM Service", "Swathi.D.C", "", "Sri Sai Earthmovers", "9900071820"}
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{"Hi Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Daily Health-check of Wintel , Unix Servers, Backup and Storage servers completed successfully and E-mail report shared with client.", "Start Time 0900 HRS", "End Time 1800 HRS", "Date 24-Sep-2013", "Case status Close", "", "Thanks & Regards,", "Rajiv Kumar", "HP India Sales Pvt. Ltd.", "Mob: +91 9289808171", "P Please do not print this email unless it is absolutely necessary. This will preserve trees on our planet. Spread environmental."}
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{"DEAR DBMS TEAM", "", "KINDLY DROP INVOICE NO 2081010932 / 21.09.2013 IN THE DOCUMENT DRAFT AND CONFIRM", "", "--", "Best Regard`s", "Mayur Gupta | Senior Manager - Warehouse Operation | Alliance", "", "+ 91 - 9415311195 | warehouse@alliance.ind.in"}
{" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{"Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Updated Antivirus definition on all citrix server, AD & web dispature server.", "Start Time 03:00 PM", "End Time 4:00 PM", "Date 24-Sep-13", "Case status Close", "", "", "", "Thanks & Regards,", "Sunil Dwivedi", "Wintel Admin", "+91-9999888903", "Hewlett Packard India Pvt Ltd.", "PPlease consider the environment before printing this e-mail!"}
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{"Depency on L2 Team", "Z205 & Z220 model", "", "Dependency on JCB Team. Complete data of New Model is required from JCB Team which is still pending.", "", " Team is following up with Mr. Atul from JCB. "Response awaited from JCB.", "Email sent to Mr. Atul.""}
{" INV NOT IN DRAFT-reg", ""U.Selvaraj" <selvaraj@jayarajgroup.com>", "to:", "Srujan.dbms, Helpdesk-parts, jcbdms, prem.arora", "24-09-2013 09:14", "Hide Details", "From: "U.Selvaraj" <selvaraj@jayarajgroup.com>", "", "To: "Srujan.dbms" <Srujan.dbms@jcb.com>, Helpdesk-parts@jcb.com, jcbdms <jcbdms@external.groups.hp.com>, "prem.arora" <prem.arora@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "2021208658", "2021209189", "2021208658", "Invoices not in draft pl rectify", "", "", "", "", "Regards", "", "", "S.L.john"}
{" drapt the invoice", ""RNS_JCB_SITA" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/23/2013 05:17 PM", "Hide Details", "From: "RNS_JCB_SITA" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir", "", "Please drapt the below invoices", "", "", "", "2021209339", " drs0021", "", "2021209416", " drs0021", "", "2041156556", " drs0021", "", "2081010085", " drs0021", "", "2021208620", " drs0021", "", "", "", "", "", "", "", "", "THANKS&REGARDS", "", "Seetha.S", "", "", "", "RNS EARTHMOVERS(P)ltd"}
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" D.B.M.S. Call Error", "Umesh Bharti <umeshami2008@gmail.com>", "to:", "Srujan.DBMS", "09/23/2013 05:30 PM", "Cc:", ""deepak.khubchandani"", "Hide Details", "From: Umesh Bharti <umeshami2008@gmail.com>", "", "To: Srujan.DBMS@jcb.com", "", "Cc: "deepak.khubchandani" <Deepak.KHUBCHANDANI@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "OPEN CALLS LIST.xlsx", "", "Respected Sir,", "", "", " Please find attachment Here with D.B.M.S. Error Call.", "Please check problem and resolve as early as possible.", "", "", "Regards,", "", "", "Umesh Bharti", "(9890864843)"}
{" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" Purchase Entry not updated in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:02 PM", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "", " JCB invoice no 9208029976/2081010086 Dt: 16.09.2013 (DAS0022), draft entry not updated in DBMS, please update it.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" Problem in ID 21077 & 21201", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "24-09-2013 09:47", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear DBMS Team", "", "Please resolve the following call IDS", "21077....................service item is not defined for model.", "21201......................service call is not assigned in CRM", "Thanks", "Soujit"}
{" Update m/c in Sap DBMS-1814180", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 09:47", "Cc:", "nadiad.service", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <nadiad.service@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear Sir,", "", "Pls Update M/C AS PER BELOW", "", "Customer Name : NAGJIBHAI V BHARWAD", "", "Customer Code : 101107223", "", "M/c No. : 1814180", "", "", "", "", "Regards", "", "NILPA", "CRM"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 09:47", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8350 , 8764 , 8776 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{" update invoice in sapb1", "VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:11", "Hide Details", "From: VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir/Madam,", "", "Please update the given invoice no in sap b1", "", " INVOICE NO BILL DOC NO", " 9250029170 2026005069", "", "", "Thanks & Regards,", "", "Kiran kumar", "", "Parts Inventory | Parts Department | Varun JCB | VISAKHAPATNAM", "", " Mobile: 95810 99899"}
{"Dear Sir", "", "", "The following DDS001 JCB Invoice soft copy", "not available in DBMS , kindly update the Invoices Immediatly", "due to this we are unable to continue the Work . Kindly do the", "needful at the earliest .", "", "S.No Branch Inv.No Inv.Dt Exc.Inv Total", "1) Vpm 2021209026 16.09.2013 9250028512 176519.21", "", "", "", "Thanks & Regards,", "Saraswathi.R"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 10:28", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8758 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{"Mam,", "Below request for EP Id generation.", "", "Thanks & Regards,", "Gunjan Chopra", "9999234543", "----- Forwarded by Gunjan CHOPRA/DEL/IND/JCB on 09/24/2013 10:44 AM -----", "", "From: Prashant KUMAR/DEL/IND/JCB", "To: Gunjan CHOPRA/DEL/IND/JCB@JCB", "Cc: Amit JOG/DEL/IND/JCB@JCB", "Date: 09/24/2013 10:29 AM", "Subject: id & password required for Enterprise Portal", "", "", "Dear Gunjan,", "", "Can you please provide id and password for Enterprise Portal access to me?", "", "", "Thanks & Regards,", "", "Prashant Kumar", "EMP ID : 87727", "", "", "(M) : 099369 11155"}
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:54", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", " Dear sir,", "", " We are unable to open the citrix page.So plz kindly look over this problem..", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "Dipankar Paul ( CRM )", "8016087097"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{"Dear sir,", "", "Pls check also.", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377", "----- Forwarded by Ajay KAPOOR/DEL/IND/JCB on 09/24/2013 11:23 AM -----", "", "From: Ajay KAPOOR/DEL/IND/JCB", "To:Cc: Mridul KALRA/DEL/IND/JCB@JCB, KD NAIR/DEL/IND/JCB@JCB, Atul GUPTA/DEL/IND/JCB@JCB", "Date: 09/24/2013 08:01 AM", "Subject: Pls solve the error .", "", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Service Call No.14558 CRM Call Number - Reg", "Asian Admin <ayub.asian@gmail.com>", "to:", "Srujan DBMS, JCBDMS", "24-09-2013 11:30", "Hide Details", "From: Asian Admin <ayub.asian@gmail.com>", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>, JCBDMS <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14558.jpg", "", "Dear Helpdesk Team,", "Kindly review the service Call .14558", "This call CRM Call Number not yet generated (PFA),", "", "kindly generate & rectify this issue as early as possible", "", "Regards", "A Y U B", "I.T.Administrator", "Asian Earthmovers, Bellary", "Mb : 9686685565"}
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 11:32", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 5th service instead of failure.", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{"", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010", "", "", "---------- Forwarded message ----------", "From: Mahantesh Malannavar <mahantesh4545@gmail.com>", "Date: Sat, Sep 21, 2013 at 4:30 PM", "Subject: Error in Citrix", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "Cc: aishwarya mallappa <aishbgk@gmail.com>", "", "", "Dear Sir,", "", "", "Please find the error in citrix", "", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010"}
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{"Dear sir ,", "", "Attach here with snap of call ID problem so please do the needful", "", "", "", "Regards,", "", "SANDEEP KHANDALE | CRM | RATNAPPRABBHA MOTORS |P No. E-32, MIDC Chikalthana, Aurangabad - 431 210 | Tel. 0240 6616068 | Fax. : 0240 6616031 | Mobile: +91 9011008376", "", "", "---------------------------------------------", "Ratnapprabbha Motors (JCB), Aurangabad, India"}
{" New Machine allocation", ""A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 12:17", "Hide Details", "From: "A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Machine having sr no-1775592 is not appearing in our CEC,pl check & update the m/c.", "", "", "", "Regards", "", "Aneeta Chandra"}
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{" Service calls not assigned in CRM", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "24-09-2013 12:53", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Please resolve following issues", "", "", "45493", "41576", "45549", "", "", "Error- Service call not assigned in CRM", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" Contract info none cases", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "09/24/2013 12:55 PM", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Mentioned call ids have not received contract info.Please check", "45243-Warranty", "44553-Warranty", "41597-Warranty", "45076-Warranty(created during warranty period)", "8364-Careplus(created during careplus time)", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" FW:DBMS ERROR SERVICE CALL-RNS JCB", " "HarishGowda" <harishgowda@rnsjcb.com>", " to:", " srujan.dbms", " 09/24/2013 12:57 PM", " Cc:", " Rama.SUBRAMANIAN, gaurav.bhasin, "'KD NAIR'"", " This message has been sent externally from outside of JCB.com. P Please consider the environment before printing this email."}
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" Upload the Customer in SAP CEC - Solapur", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI, "SAE SOLAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE SOLAPUR" <sol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Customers not appearing in SAP CEC.XLS", "", "Dear Sir,", "", "", "", "Please add the attached machine in CEC DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{"Hi Team,", "Please create an IM## as per below detail.", "IM NoPriority P4", "Problem Login log cleanup on DELPI03 (wtmps)", "Start Time 1420 Hrs 24.09.2013", "End Time 1430 Hrs 24.09.2013", "", "Thanks & Regards,", "Narender Kumar", "Unix Admin", "HP India Sales Pvt. Ltd.", "Mob: +91 9650177688", "Save a tree.", "It will cost 38 trillion dollars to create oxygen for 6months , for all human beings on earth. "TREES DO IT FOR FREE""}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 14:35", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "History: This message has been forwarded.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", "Dear Sir,", "", " Till now we did not get any response.. plz look over the problem as soon as possible.", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "DEBOLINA", "8373056967"}
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" DEAR SIR", " In DBMS System INV.NO.925027733 BILL DOCKET NO.2021208260 not updated", " in draft.", " Please do the needfull.", "", "", "", "-", " Thanks & Regards", "", " PREMJCB PARTS DEPT.", " Sunari, Jaipur Road", " Near CFTI", " Shastri Puram", " Agra. Mob. 7500111111", " www.premgroup.in"}
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 15:25", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.1856917 in SAP ASAP.", "Customer Name:Das Transport", "Customer Code:1048011350.", "", "", "", "", "", "", "", "", "Thanks and kind regards,", "", "", "Tarannum", "8226002719"}
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{"Dear Sir,", "Plz find attachment of machine transfer letter M/c - 1842552, M/s -", "ELLA CONSTRUCTION.", "", "Regards", "Prem Lunia", "--", "", " A & A Earthmovers Pvt. Ltd.", "(Authorized Dealer: JCB India LTD.)", "D-9, Sector-2,Near Nirula's,", "Noida-201301 (U.P)", "Tel. 0120-2518282-84,4757888", "", " - Fax. 0120-4757877"}
{" Problem in call id .", "CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "to:", "srujan.DBMS", "24-09-2013 15:43", "Hide Details", "From: CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "", "To: srujan.DBMS@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1940.xlsx", "1973.xlsx", "", "Dear Sir ,", "", "", " Please find the attached copy, in which it creating problem in processing the call , kindly check and solve the problem.", "", "", "--", "", "CRM Service", "Swathi.D.C", "", "Sri Sai Earthmovers", "9900071820"}
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{"Hi Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Daily Health-check of Wintel , Unix Servers, Backup and Storage servers completed successfully and E-mail report shared with client.", "Start Time 0900 HRS", "End Time 1800 HRS", "Date 24-Sep-2013", "Case status Close", "", "Thanks & Regards,", "Rajiv Kumar", "HP India Sales Pvt. Ltd.", "Mob: +91 9289808171", "P Please do not print this email unless it is absolutely necessary. This will preserve trees on our planet. Spread environmental."}
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{"Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Updated Antivirus definition on all citrix server, AD & web dispature server.", "Start Time 03:00 PM", "End Time 4:00 PM", "Date 24-Sep-13", "Case status Close", "", "", "", "Thanks & Regards,", "Sunil Dwivedi", "Wintel Admin", "+91-9999888903", "Hewlett Packard India Pvt Ltd.", "PPlease consider the environment before printing this e-mail!"}
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" INV NOT IN DRAFT-reg", ""U.Selvaraj" <selvaraj@jayarajgroup.com>", "to:", "Srujan.dbms, Helpdesk-parts, jcbdms, prem.arora", "24-09-2013 09:14", "Hide Details", "From: "U.Selvaraj" <selvaraj@jayarajgroup.com>", "", "To: "Srujan.dbms" <Srujan.dbms@jcb.com>, Helpdesk-parts@jcb.com, jcbdms <jcbdms@external.groups.hp.com>, "prem.arora" <prem.arora@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "2021208658", "2021209189", "2021208658", "Invoices not in draft pl rectify", "", "", "", "", "Regards", "", "", "S.L.john"}
{" drapt the invoice", ""RNS_JCB_SITA" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/23/2013 05:17 PM", "Hide Details", "From: "RNS_JCB_SITA" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir", "", "Please drapt the below invoices", "", "", "", "2021209339", " drs0021", "", "2021209416", " drs0021", "", "2041156556", " drs0021", "", "2081010085", " drs0021", "", "2021208620", " drs0021", "", "", "", "", "", "", "", "", "THANKS&REGARDS", "", "Seetha.S", "", "", "", "RNS EARTHMOVERS(P)ltd"}
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" D.B.M.S. Call Error", "Umesh Bharti <umeshami2008@gmail.com>", "to:", "Srujan.DBMS", "09/23/2013 05:30 PM", "Cc:", ""deepak.khubchandani"", "Hide Details", "From: Umesh Bharti <umeshami2008@gmail.com>", "", "To: Srujan.DBMS@jcb.com", "", "Cc: "deepak.khubchandani" <Deepak.KHUBCHANDANI@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "OPEN CALLS LIST.xlsx", "", "Respected Sir,", "", "", " Please find attachment Here with D.B.M.S. Error Call.", "Please check problem and resolve as early as possible.", "", "", "Regards,", "", "", "Umesh Bharti", "(9890864843)"}
{" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" Purchase Entry not updated in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:02 PM", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "", " JCB invoice no 9208029976/2081010086 Dt: 16.09.2013 (DAS0022), draft entry not updated in DBMS, please update it.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" Problem in ID 21077 & 21201", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "24-09-2013 09:47", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear DBMS Team", "", "Please resolve the following call IDS", "21077....................service item is not defined for model.", "21201......................service call is not assigned in CRM", "Thanks", "Soujit"}
{" Update m/c in Sap DBMS-1814180", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 09:47", "Cc:", "nadiad.service", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <nadiad.service@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear Sir,", "", "Pls Update M/C AS PER BELOW", "", "Customer Name : NAGJIBHAI V BHARWAD", "", "Customer Code : 101107223", "", "M/c No. : 1814180", "", "", "", "", "Regards", "", "NILPA", "CRM"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 09:47", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8350 , 8764 , 8776 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{" update invoice in sapb1", "VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:11", "Hide Details", "From: VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir/Madam,", "", "Please update the given invoice no in sap b1", "", " INVOICE NO BILL DOC NO", " 9250029170 2026005069", "", "", "Thanks & Regards,", "", "Kiran kumar", "", "Parts Inventory | Parts Department | Varun JCB | VISAKHAPATNAM", "", " Mobile: 95810 99899"}
{"Dear Sir", "", "", "The following DDS001 JCB Invoice soft copy", "not available in DBMS , kindly update the Invoices Immediatly", "due to this we are unable to continue the Work . Kindly do the", "needful at the earliest .", "", "S.No Branch Inv.No Inv.Dt Exc.Inv Total", "1) Vpm 2021209026 16.09.2013 9250028512 176519.21", "", "", "", "Thanks & Regards,", "Saraswathi.R"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 10:28", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8758 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{"Mam,", "Below request for EP Id generation.", "", "Thanks & Regards,", "Gunjan Chopra", "9999234543", "----- Forwarded by Gunjan CHOPRA/DEL/IND/JCB on 09/24/2013 10:44 AM -----", "", "From: Prashant KUMAR/DEL/IND/JCB", "To: Gunjan CHOPRA/DEL/IND/JCB@JCB", "Cc: Amit JOG/DEL/IND/JCB@JCB", "Date: 09/24/2013 10:29 AM", "Subject: id & password required for Enterprise Portal", "", "", "Dear Gunjan,", "", "Can you please provide id and password for Enterprise Portal access to me?", "", "", "Thanks & Regards,", "", "Prashant Kumar", "EMP ID : 87727", "", "", "(M) : 099369 11155"}
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:54", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", " Dear sir,", "", " We are unable to open the citrix page.So plz kindly look over this problem..", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "Dipankar Paul ( CRM )", "8016087097"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{"Dear sir,", "", "Pls check also.", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377", "----- Forwarded by Ajay KAPOOR/DEL/IND/JCB on 09/24/2013 11:23 AM -----", "", "From: Ajay KAPOOR/DEL/IND/JCB", "To:Cc: Mridul KALRA/DEL/IND/JCB@JCB, KD NAIR/DEL/IND/JCB@JCB, Atul GUPTA/DEL/IND/JCB@JCB", "Date: 09/24/2013 08:01 AM", "Subject: Pls solve the error .", "", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Service Call No.14558 CRM Call Number - Reg", "Asian Admin <ayub.asian@gmail.com>", "to:", "Srujan DBMS, JCBDMS", "24-09-2013 11:30", "Hide Details", "From: Asian Admin <ayub.asian@gmail.com>", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>, JCBDMS <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14558.jpg", "", "Dear Helpdesk Team,", "Kindly review the service Call .14558", "This call CRM Call Number not yet generated (PFA),", "", "kindly generate & rectify this issue as early as possible", "", "Regards", "A Y U B", "I.T.Administrator", "Asian Earthmovers, Bellary", "Mb : 9686685565"}
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 11:32", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 5th service instead of failure.", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{"", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010", "", "", "---------- Forwarded message ----------", "From: Mahantesh Malannavar <mahantesh4545@gmail.com>", "Date: Sat, Sep 21, 2013 at 4:30 PM", "Subject: Error in Citrix", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "Cc: aishwarya mallappa <aishbgk@gmail.com>", "", "", "Dear Sir,", "", "", "Please find the error in citrix", "", "", "Mahantesh M.", "Aishwarya Earthmovers", "9686687010"}
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{" New Machine allocation", ""A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 12:17", "Hide Details", "From: "A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Machine having sr no-1775592 is not appearing in our CEC,pl check & update the m/c.", "", "", "", "Regards", "", "Aneeta Chandra"}
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{" Service calls not assigned in CRM", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "24-09-2013 12:53", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Please resolve following issues", "", "", "45493", "41576", "45549", "", "", "Error- Service call not assigned in CRM", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" Contract info none cases", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "09/24/2013 12:55 PM", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Mentioned call ids have not received contract info.Please check", "45243-Warranty", "44553-Warranty", "41597-Warranty", "45076-Warranty(created during warranty period)", "8364-Careplus(created during careplus time)", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" Upload the Customer in SAP CEC - Solapur", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI, "SAE SOLAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE SOLAPUR" <sol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Customers not appearing in SAP CEC.XLS", "", "Dear Sir,", "", "", "", "Please add the attached machine in CEC DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{"Hi Team,", "Please create an IM## as per below detail.", "IM NoPriority P4", "Problem Login log cleanup on DELPI03 (wtmps)", "Start Time 1420 Hrs 24.09.2013", "End Time 1430 Hrs 24.09.2013", "", "Thanks & Regards,", "Narender Kumar", "Unix Admin", "HP India Sales Pvt. Ltd.", "Mob: +91 9650177688", "Save a tree.", "It will cost 38 trillion dollars to create oxygen for 6months , for all human beings on earth. "TREES DO IT FOR FREE""}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 14:35", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "History: This message has been forwarded.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", "Dear Sir,", "", " Till now we did not get any response.. plz look over the problem as soon as possible.", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "DEBOLINA", "8373056967"}
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 15:25", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.1856917 in SAP ASAP.", "Customer Name:Das Transport", "Customer Code:1048011350.", "", "", "", "", "", "", "", "", "Thanks and kind regards,", "", "", "Tarannum", "8226002719"}
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{" Problem in call id .", "CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "to:", "srujan.DBMS", "24-09-2013 15:43", "Hide Details", "From: CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "", "To: srujan.DBMS@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1940.xlsx", "1973.xlsx", "", "Dear Sir ,", "", "", " Please find the attached copy, in which it creating problem in processing the call , kindly check and solve the problem.", "", "", "--", "", "CRM Service", "Swathi.D.C", "", "Sri Sai Earthmovers", "9900071820"}
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{"Hi Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Daily Health-check of Wintel , Unix Servers, Backup and Storage servers completed successfully and E-mail report shared with client.", "Start Time 0900 HRS", "End Time 1800 HRS", "Date 24-Sep-2013", "Case status Close", "", "Thanks & Regards,", "Rajiv Kumar", "HP India Sales Pvt. Ltd.", "Mob: +91 9289808171", "P Please do not print this email unless it is absolutely necessary. This will preserve trees on our planet. Spread environmental."}
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{"Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Updated Antivirus definition on all citrix server, AD & web dispature server.", "Start Time 03:00 PM", "End Time 4:00 PM", "Date 24-Sep-13", "Case status Close", "", "", "", "Thanks & Regards,", "Sunil Dwivedi", "Wintel Admin", "+91-9999888903", "Hewlett Packard India Pvt Ltd.", "PPlease consider the environment before printing this e-mail!"}
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" INV NOT IN DRAFT-reg", ""U.Selvaraj" <selvaraj@jayarajgroup.com>", "to:", "Srujan.dbms, Helpdesk-parts, jcbdms, prem.arora", "24-09-2013 09:14", "Hide Details", "From: "U.Selvaraj" <selvaraj@jayarajgroup.com>", "", "To: "Srujan.dbms" <Srujan.dbms@jcb.com>, Helpdesk-parts@jcb.com, jcbdms <jcbdms@external.groups.hp.com>, "prem.arora" <prem.arora@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "2021208658", "2021209189", "2021208658", "Invoices not in draft pl rectify", "", "", "", "", "Regards", "", "", "S.L.john"}
{" drapt the invoice", ""RNS_JCB_SITA" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/23/2013 05:17 PM", "Hide Details", "From: "RNS_JCB_SITA" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir", "", "Please drapt the below invoices", "", "", "", "2021209339", " drs0021", "", "2021209416", " drs0021", "", "2041156556", " drs0021", "", "2081010085", " drs0021", "", "2021208620", " drs0021", "", "", "", "", "", "", "", "", "THANKS&REGARDS", "", "Seetha.S", "", "", "", "RNS EARTHMOVERS(P)ltd"}
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" D.B.M.S. Call Error", "Umesh Bharti <umeshami2008@gmail.com>", "to:", "Srujan.DBMS", "09/23/2013 05:30 PM", "Cc:", ""deepak.khubchandani"", "Hide Details", "From: Umesh Bharti <umeshami2008@gmail.com>", "", "To: Srujan.DBMS@jcb.com", "", "Cc: "deepak.khubchandani" <Deepak.KHUBCHANDANI@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "OPEN CALLS LIST.xlsx", "", "Respected Sir,", "", "", " Please find attachment Here with D.B.M.S. Error Call.", "Please check problem and resolve as early as possible.", "", "", "Regards,", "", "", "Umesh Bharti", "(9890864843)"}
{" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" Purchase Entry not updated in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:02 PM", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "", " JCB invoice no 9208029976/2081010086 Dt: 16.09.2013 (DAS0022), draft entry not updated in DBMS, please update it.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" Problem in ID 21077 & 21201", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "24-09-2013 09:47", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear DBMS Team", "", "Please resolve the following call IDS", "21077....................service item is not defined for model.", "21201......................service call is not assigned in CRM", "Thanks", "Soujit"}
{" Update m/c in Sap DBMS-1814180", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 09:47", "Cc:", "nadiad.service", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <nadiad.service@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear Sir,", "", "Pls Update M/C AS PER BELOW", "", "Customer Name : NAGJIBHAI V BHARWAD", "", "Customer Code : 101107223", "", "M/c No. : 1814180", "", "", "", "", "Regards", "", "NILPA", "CRM"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 09:47", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8350 , 8764 , 8776 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{" update invoice in sapb1", "VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:11", "Hide Details", "From: VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir/Madam,", "", "Please update the given invoice no in sap b1", "", " INVOICE NO BILL DOC NO", " 9250029170 2026005069", "", "", "Thanks & Regards,", "", "Kiran kumar", "", "Parts Inventory | Parts Department | Varun JCB | VISAKHAPATNAM", "", " Mobile: 95810 99899"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 10:28", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8758 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{"Mam,", "Below request for EP Id generation.", "", "Thanks & Regards,", "Gunjan Chopra", "9999234543", "----- Forwarded by Gunjan CHOPRA/DEL/IND/JCB on 09/24/2013 10:44 AM -----", "", "From: Prashant KUMAR/DEL/IND/JCB", "To: Gunjan CHOPRA/DEL/IND/JCB@JCB", "Cc: Amit JOG/DEL/IND/JCB@JCB", "Date: 09/24/2013 10:29 AM", "Subject: id & password required for Enterprise Portal", "", "", "Dear Gunjan,", "", "Can you please provide id and password for Enterprise Portal access to me?", "", "", "Thanks & Regards,", "", "Prashant Kumar", "EMP ID : 87727", "", "", "(M) : 099369 11155"}
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:54", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", " Dear sir,", "", " We are unable to open the citrix page.So plz kindly look over this problem..", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "Dipankar Paul ( CRM )", "8016087097"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{"Dear sir,", "", "Pls check also.", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377", "----- Forwarded by Ajay KAPOOR/DEL/IND/JCB on 09/24/2013 11:23 AM -----", "", "From: Ajay KAPOOR/DEL/IND/JCB", "To:Cc: Mridul KALRA/DEL/IND/JCB@JCB, KD NAIR/DEL/IND/JCB@JCB, Atul GUPTA/DEL/IND/JCB@JCB", "Date: 09/24/2013 08:01 AM", "Subject: Pls solve the error .", "", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Service Call No.14558 CRM Call Number - Reg", "Asian Admin <ayub.asian@gmail.com>", "to:", "Srujan DBMS, JCBDMS", "24-09-2013 11:30", "Hide Details", "From: Asian Admin <ayub.asian@gmail.com>", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>, JCBDMS <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14558.jpg", "", "Dear Helpdesk Team,", "Kindly review the service Call .14558", "This call CRM Call Number not yet generated (PFA),", "", "kindly generate & rectify this issue as early as possible", "", "Regards", "A Y U B", "I.T.Administrator", "Asian Earthmovers, Bellary", "Mb : 9686685565"}
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 11:32", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 5th service instead of failure.", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{" New Machine allocation", ""A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 12:17", "Hide Details", "From: "A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Machine having sr no-1775592 is not appearing in our CEC,pl check & update the m/c.", "", "", "", "Regards", "", "Aneeta Chandra"}
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{" Service calls not assigned in CRM", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "24-09-2013 12:53", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Please resolve following issues", "", "", "45493", "41576", "45549", "", "", "Error- Service call not assigned in CRM", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" Contract info none cases", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "09/24/2013 12:55 PM", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Mentioned call ids have not received contract info.Please check", "45243-Warranty", "44553-Warranty", "41597-Warranty", "45076-Warranty(created during warranty period)", "8364-Careplus(created during careplus time)", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" Upload the Customer in SAP CEC - Solapur", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI, "SAE SOLAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE SOLAPUR" <sol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Customers not appearing in SAP CEC.XLS", "", "Dear Sir,", "", "", "", "Please add the attached machine in CEC DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 14:35", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "History: This message has been forwarded.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", "Dear Sir,", "", " Till now we did not get any response.. plz look over the problem as soon as possible.", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "DEBOLINA", "8373056967"}
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 15:25", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.1856917 in SAP ASAP.", "Customer Name:Das Transport", "Customer Code:1048011350.", "", "", "", "", "", "", "", "", "Thanks and kind regards,", "", "", "Tarannum", "8226002719"}
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{" Problem in call id .", "CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "to:", "srujan.DBMS", "24-09-2013 15:43", "Hide Details", "From: CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "", "To: srujan.DBMS@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1940.xlsx", "1973.xlsx", "", "Dear Sir ,", "", "", " Please find the attached copy, in which it creating problem in processing the call , kindly check and solve the problem.", "", "", "--", "", "CRM Service", "Swathi.D.C", "", "Sri Sai Earthmovers", "9900071820"}
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{"Hi Team,", "", "Please create IM no for below mention case.", "IM No ", "Priority P4", "Problem Daily Health-check of Wintel , Unix Servers, Backup and Storage servers completed successfully and E-mail report shared with client.", "Start Time 0900 HRS", "End Time 1800 HRS", "Date 24-Sep-2013", "Case status Close", "", "Thanks & Regards,", "Rajiv Kumar", "HP India Sales Pvt. Ltd.", "Mob: +91 9289808171", "P Please do not print this email unless it is absolutely necessary. This will preserve trees on our planet. Spread environmental."}
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" INV NOT IN DRAFT-reg", ""U.Selvaraj" <selvaraj@jayarajgroup.com>", "to:", "Srujan.dbms, Helpdesk-parts, jcbdms, prem.arora", "24-09-2013 09:14", "Hide Details", "From: "U.Selvaraj" <selvaraj@jayarajgroup.com>", "", "To: "Srujan.dbms" <Srujan.dbms@jcb.com>, Helpdesk-parts@jcb.com, jcbdms <jcbdms@external.groups.hp.com>, "prem.arora" <prem.arora@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "2021208658", "2021209189", "2021208658", "Invoices not in draft pl rectify", "", "", "", "", "Regards", "", "", "S.L.john"}
{" drapt the invoice", ""RNS_JCB_SITA" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/23/2013 05:17 PM", "Hide Details", "From: "RNS_JCB_SITA" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir", "", "Please drapt the below invoices", "", "", "", "2021209339", " drs0021", "", "2021209416", " drs0021", "", "2041156556", " drs0021", "", "2081010085", " drs0021", "", "2021208620", " drs0021", "", "", "", "", "", "", "", "", "THANKS&REGARDS", "", "Seetha.S", "", "", "", "RNS EARTHMOVERS(P)ltd"}
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" D.B.M.S. Call Error", "Umesh Bharti <umeshami2008@gmail.com>", "to:", "Srujan.DBMS", "09/23/2013 05:30 PM", "Cc:", ""deepak.khubchandani"", "Hide Details", "From: Umesh Bharti <umeshami2008@gmail.com>", "", "To: Srujan.DBMS@jcb.com", "", "Cc: "deepak.khubchandani" <Deepak.KHUBCHANDANI@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "OPEN CALLS LIST.xlsx", "", "Respected Sir,", "", "", " Please find attachment Here with D.B.M.S. Error Call.", "Please check problem and resolve as early as possible.", "", "", "Regards,", "", "", "Umesh Bharti", "(9890864843)"}
{" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" Purchase Entry not updated in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:02 PM", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "", " JCB invoice no 9208029976/2081010086 Dt: 16.09.2013 (DAS0022), draft entry not updated in DBMS, please update it.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" Problem in ID 21077 & 21201", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "24-09-2013 09:47", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear DBMS Team", "", "Please resolve the following call IDS", "21077....................service item is not defined for model.", "21201......................service call is not assigned in CRM", "Thanks", "Soujit"}
{" Update m/c in Sap DBMS-1814180", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 09:47", "Cc:", "nadiad.service", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <nadiad.service@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear Sir,", "", "Pls Update M/C AS PER BELOW", "", "Customer Name : NAGJIBHAI V BHARWAD", "", "Customer Code : 101107223", "", "M/c No. : 1814180", "", "", "", "", "Regards", "", "NILPA", "CRM"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 09:47", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8350 , 8764 , 8776 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{" update invoice in sapb1", "VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:11", "Hide Details", "From: VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir/Madam,", "", "Please update the given invoice no in sap b1", "", " INVOICE NO BILL DOC NO", " 9250029170 2026005069", "", "", "Thanks & Regards,", "", "Kiran kumar", "", "Parts Inventory | Parts Department | Varun JCB | VISAKHAPATNAM", "", " Mobile: 95810 99899"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 10:28", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8758 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{"Mam,", "Below request for EP Id generation.", "", "Thanks & Regards,", "Gunjan Chopra", "9999234543", "----- Forwarded by Gunjan CHOPRA/DEL/IND/JCB on 09/24/2013 10:44 AM -----", "", "From: Prashant KUMAR/DEL/IND/JCB", "To: Gunjan CHOPRA/DEL/IND/JCB@JCB", "Cc: Amit JOG/DEL/IND/JCB@JCB", "Date: 09/24/2013 10:29 AM", "Subject: id & password required for Enterprise Portal", "", "", "Dear Gunjan,", "", "Can you please provide id and password for Enterprise Portal access to me?", "", "", "Thanks & Regards,", "", "Prashant Kumar", "EMP ID : 87727", "", "", "(M) : 099369 11155"}
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:54", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", " Dear sir,", "", " We are unable to open the citrix page.So plz kindly look over this problem..", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "Dipankar Paul ( CRM )", "8016087097"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{"Dear sir,", "", "Pls check also.", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377", "----- Forwarded by Ajay KAPOOR/DEL/IND/JCB on 09/24/2013 11:23 AM -----", "", "From: Ajay KAPOOR/DEL/IND/JCB", "To:Cc: Mridul KALRA/DEL/IND/JCB@JCB, KD NAIR/DEL/IND/JCB@JCB, Atul GUPTA/DEL/IND/JCB@JCB", "Date: 09/24/2013 08:01 AM", "Subject: Pls solve the error .", "", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Service Call No.14558 CRM Call Number - Reg", "Asian Admin <ayub.asian@gmail.com>", "to:", "Srujan DBMS, JCBDMS", "24-09-2013 11:30", "Hide Details", "From: Asian Admin <ayub.asian@gmail.com>", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>, JCBDMS <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14558.jpg", "", "Dear Helpdesk Team,", "Kindly review the service Call .14558", "This call CRM Call Number not yet generated (PFA),", "", "kindly generate & rectify this issue as early as possible", "", "Regards", "A Y U B", "I.T.Administrator", "Asian Earthmovers, Bellary", "Mb : 9686685565"}
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 11:32", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 5th service instead of failure.", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{" New Machine allocation", ""A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 12:17", "Hide Details", "From: "A&A Earthmovers pvt Ltd" <aaearthmovers.service@gmail.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Machine having sr no-1775592 is not appearing in our CEC,pl check & update the m/c.", "", "", "", "Regards", "", "Aneeta Chandra"}
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{" Service calls not assigned in CRM", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "24-09-2013 12:53", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Please resolve following issues", "", "", "45493", "41576", "45549", "", "", "Error- Service call not assigned in CRM", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" Contract info none cases", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "09/24/2013 12:55 PM", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Mentioned call ids have not received contract info.Please check", "45243-Warranty", "44553-Warranty", "41597-Warranty", "45076-Warranty(created during warranty period)", "8364-Careplus(created during careplus time)", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" Upload the Customer in SAP CEC - Solapur", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI, "SAE SOLAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE SOLAPUR" <sol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Customers not appearing in SAP CEC.XLS", "", "Dear Sir,", "", "", "", "Please add the attached machine in CEC DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 14:35", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "History: This message has been forwarded.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", "Dear Sir,", "", " Till now we did not get any response.. plz look over the problem as soon as possible.", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "DEBOLINA", "8373056967"}
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 15:25", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.1856917 in SAP ASAP.", "Customer Name:Das Transport", "Customer Code:1048011350.", "", "", "", "", "", "", "", "", "Thanks and kind regards,", "", "", "Tarannum", "8226002719"}
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{" Problem in call id .", "CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "to:", "srujan.DBMS", "24-09-2013 15:43", "Hide Details", "From: CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "", "To: srujan.DBMS@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1940.xlsx", "1973.xlsx", "", "Dear Sir ,", "", "", " Please find the attached copy, in which it creating problem in processing the call , kindly check and solve the problem.", "", "", "--", "", "CRM Service", "Swathi.D.C", "", "Sri Sai Earthmovers", "9900071820"}
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" D.B.M.S. Call Error", "Umesh Bharti <umeshami2008@gmail.com>", "to:", "Srujan.DBMS", "09/23/2013 05:30 PM", "Cc:", ""deepak.khubchandani"", "Hide Details", "From: Umesh Bharti <umeshami2008@gmail.com>", "", "To: Srujan.DBMS@jcb.com", "", "Cc: "deepak.khubchandani" <Deepak.KHUBCHANDANI@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "OPEN CALLS LIST.xlsx", "", "Respected Sir,", "", "", " Please find attachment Here with D.B.M.S. Error Call.", "Please check problem and resolve as early as possible.", "", "", "Regards,", "", "", "Umesh Bharti", "(9890864843)"}
{" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" Purchase Entry not updated in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:02 PM", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "", " JCB invoice no 9208029976/2081010086 Dt: 16.09.2013 (DAS0022), draft entry not updated in DBMS, please update it.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" Problem in ID 21077 & 21201", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "24-09-2013 09:47", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear DBMS Team", "", "Please resolve the following call IDS", "21077....................service item is not defined for model.", "21201......................service call is not assigned in CRM", "Thanks", "Soujit"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 09:47", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8350 , 8764 , 8776 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{" update invoice in sapb1", "VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:11", "Hide Details", "From: VARUNJCB GROUP IT-KIRAN <varunjcb.it@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir/Madam,", "", "Please update the given invoice no in sap b1", "", " INVOICE NO BILL DOC NO", " 9250029170 2026005069", "", "", "Thanks & Regards,", "", "Kiran kumar", "", "Parts Inventory | Parts Department | Varun JCB | VISAKHAPATNAM", "", " Mobile: 95810 99899"}
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""CRM@DYNATECH" <customercare@dynatechindia.com>", "to:", "srujan.dbms", "24-09-2013 10:28", "Cc:", "Service Manager", "Hide Details", "From: "CRM@DYNATECH" <customercare@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: Service Manager <karthikeyan@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "", "", "Dear sir ,", "", "", "", "", "", "", "For Machines having Call Id: 8758 showing Service Call is not assigned inCRM.", "Kindly resolve this problem.", "", "", "", "", "", "", "", "", "", "Thanks & Regards ,", " D.PADMA", " DYNATECH"}
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{"Dear sir,", "", "Pls check also.", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377", "----- Forwarded by Ajay KAPOOR/DEL/IND/JCB on 09/24/2013 11:23 AM -----", "", "From: Ajay KAPOOR/DEL/IND/JCB", "To:Cc: Mridul KALRA/DEL/IND/JCB@JCB, KD NAIR/DEL/IND/JCB@JCB, Atul GUPTA/DEL/IND/JCB@JCB", "Date: 09/24/2013 08:01 AM", "Subject: Pls solve the error .", "", "", "", "", "Regards,", "Ajay Kapoor | Product Support. | Warranty - (H.Q). | ( 01294299377 | ) 09910450999 | Fax: 01292309046 | *: ajay.kapoor@jcb.com", "", "23/7, Mathura road , Ballabgarh-121004.", "Haryana (INDIA)", "Phone extn. -4377"}
{" Service Call No.14558 CRM Call Number - Reg", "Asian Admin <ayub.asian@gmail.com>", "to:", "Srujan DBMS, JCBDMS", "24-09-2013 11:30", "Hide Details", "From: Asian Admin <ayub.asian@gmail.com>", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>, JCBDMS <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14558.jpg", "", "Dear Helpdesk Team,", "Kindly review the service Call .14558", "This call CRM Call Number not yet generated (PFA),", "", "kindly generate & rectify this issue as early as possible", "", "Regards", "A Y U B", "I.T.Administrator", "Asian Earthmovers, Bellary", "Mb : 9686685565"}
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 11:32", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 5th service instead of failure.", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" Contract info none cases", "Deepak Raju <deepakraju@india-techs.com>", "to:", "srujan.dbms", "09/24/2013 12:55 PM", "Hide Details", "From: Deepak Raju <deepakraju@india-techs.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "Mentioned call ids have not received contract info.Please check", "45243-Warranty", "44553-Warranty", "41597-Warranty", "45076-Warranty(created during warranty period)", "8364-Careplus(created during careplus time)", "", "", "", "--", "Warm Regards..", "Deepak K Raju", "India Techs Ltd", "+91 9747983338"}
{" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" Upload the Customer in SAP CEC - Solapur", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI, "SAE SOLAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE SOLAPUR" <sol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Customers not appearing in SAP CEC.XLS", "", "Dear Sir,", "", "", "", "Please add the attached machine in CEC DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{" PROBLEM ON CITRIX PAGE", "Sanjay Bansal <bansaljcb.service@gmail.com>", "to:", "srujan.dbms", "24-09-2013 14:35", "Hide Details", "From: Sanjay Bansal <bansaljcb.service@gmail.com>", "", "To: srujan.dbms@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "History: This message has been forwarded.", "", "", "", "", "1 Attachment", "", "Book1.xlsx", "", "Dear Sir,", "", " Till now we did not get any response.. plz look over the problem as soon as possible.", "", "Thanks With Regards,", "", "For", "BANSAL EARTHMOVERS (P)Ltd.", "DEBOLINA", "8373056967"}
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{" Problem in call id .", "CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "to:", "srujan.DBMS", "24-09-2013 15:43", "Hide Details", "From: CRM Sri Sai Gulbarga <crm.srisaigulbarga@gmail.com>", "", "To: srujan.DBMS@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1940.xlsx", "1973.xlsx", "", "Dear Sir ,", "", "", " Please find the attached copy, in which it creating problem in processing the call , kindly check and solve the problem.", "", "", "--", "", "CRM Service", "Swathi.D.C", "", "Sri Sai Earthmovers", "9900071820"}
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" Reg: call id not fixed and close", "CRM VARUN JCB <crm.varunjcb@gmail.com>", "to:", "srujan.dbms", "23-09-2013 19:15", "Cc:", "RAJASEKHAR, "ariff.mohammed"", "Hide Details", "From: CRM VARUN JCB <crm.varunjcb@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RAJASEKHAR <psm.varunjcb@gmail.com>, "ariff.mohammed" <ariff.mohammed@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image.png", "", "Dear sir,", "", "", "Machine no: 1799356, Call id: 14926", "", "", "below mentioned call id is not fixed and close", "", "", "", "", "--", "", "Thanks & Regards", "Ch.Ravi Kumar | C.R.M | VARUN JCB | ( 0891 2706093 |) +91 9581117755 | * crm.varunjcb@gmail.com"}
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" HM1180 DBMS Registration", "sridhar parts <sridhar@dynatechindia.com>", "to:", "srujan.dbms", "09/23/2013 06:47 PM", "Cc:", ""R.RAVI@jcb.com", Jinu.MOHANDAS, dynatech india", "Hide Details", "From: sridhar parts <sridhar@dynatechindia.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "R.RAVI@jcb.com" <r.ravi@jcb.com>, Jinu.MOHANDAS@jcb.com, dynatech india <jmj@dynatechindia.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "HM1180-RAJATHATHAN.pptx", "", "Dear Sir", "", "Please find attahched error message in DBMS while creating direct order (C to J) for HM1180 . Kindly arrange to register the order imm.", "", "Thanks & Regards", "", "K Sridhar", "Mgr. Parts"}
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" Purchase Order Reg no -not created in DBMS", ""geetha.k Shetty" <geethakshetty@yahoo.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 12:03", "Cc:", "Lokesh H", "Hide Details", "From: "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: Lokesh H <lokesh_19752004@yahoo.com>", "", "", "", "", "", "", "", "Please respond to "geetha.k Shetty" <geethakshetty@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "", "Our Purchase order no 133000697 Dt: 24.09.2013 Order Type ZURG, But Registration No not created , please confirm the Reg No. It is very urgent order. We are waiting your reply.", "", "", "", "", " With Regards,", " Geetha", " Advaith JCB", " Padil"}
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" Unable to Create STS", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "09/24/2013 12:56 PM", "Cc:", "Amol.PUJARI, "SAE LATUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, "SAE LATUR" <lat@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "For below call ID we are unable to create STS.", "", "", "", "Sr. No", " M/C No.", " Call No.", " SAP Problem", " Branch", "", "1", " 1840516", " 64956", " Unable to create STS", " Latur", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{" FW: Shovel Assembly Part num NOT CREATE IN DBMS", ""RNS_MALLIKARJUN" <stores@rnsjcb.com>", "to:", "Srujan.DBMS", "09/24/2013 01:06 PM", "Cc:", "Baskaran.NATARAJAN, Babita.MSINHA", "Hide Details", "From: "RNS_MALLIKARJUN" <stores@rnsjcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Baskaran.NATARAJAN@jcb.com>, <Babita.MSINHA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Shovel Assembly.xlsx", "", "", "", "Dear sir", "", "", "", "Please find the attached file", "", "", "", "Following parts are not creat in dbms", "", "", "", "333/Y9549", "", "335/C1370", "", "", "", "REGARDS", "", "", "", "MALLIKARJUN N C"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{" M/C Status Terminated", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:18", "Cc:", "Amol.PUJARI", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "", "Please change the below Machines status to Active which are showing Terminated.", "", "", "", "Sr. No", " M/C No.", " SAP Problem", "", "1", " 1836999", " M/C status Terminated", "", "2", " 1836974", " M/C status Terminated", "", "", "", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd."}
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" Invoice Not in Draft", ""Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "to:", "Srujan.DBMS", "24-09-2013 13:20", "Cc:", ""sameer VB", parts.glb", "Hide Details", "From: "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "sameer VB" <sameer@srisaijcb.com>, <parts.glb@gmail.com>", "", "", "", "", "", "", "", "Please respond to "Sri Sai JCB Parts Gulbarga" <gulbarga.parts@srisaijcb.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "Please upload below Invoice.", "", "", "Inv No. Bill Doc No. Date Amt", "9250028713 2021209226 18/09/2013 31099.01", "", "", "", "Regards,", "Asha", "Sri Sai Earthmovers", "9900018745"}
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" MACHINE NOT IN DBMS!!!", ""myjcb" <crm@myjcb.in>", "to:", "SrujanDBMS", "24-09-2013 14:55", "Sent by:", "crm@myjcb.in", "Hide Details", "From: "myjcb" <crm@myjcb.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: crm@myjcb.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS Team,", "Kindly update Machine No.2236661 in SAP.", "S.NO. MACHINE NO. CUSTOMER CODE CUSTOMER NAME PDI DATE(YYYYMMDD) INSTALLATION DATE (YYYYMMDD) BRANCH NAME", "1 2236661 104801851 MY EQUIPMENTS PVT LTD 2013-09-21 2013-09-23 MEPL", "", "", "", "", "Thanks and kind regards,", "", "", "", "", "", "", "Tarannum", "8226002719"}
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" CRM Call No. Not Apearing", ""RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "to:", "sap 1, sap 2", "24-09-2013 15:55", "Cc:", ""RMPL UDAIPUR SERVICE"", "Hide Details", "From: "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "To: "sap 1" <jcbdms@external.groups.hp.com>, "sap 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL UDAIPUR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR Service" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", "", "We have created a call, no 142843. but after creation of call the CRM Call No. Not Apearing", "", "the CRM call no should come as & Kindly rectify.", "", "With Regards,", "Buland Sahu", "Rajesh Motors Udaipur", "9414061724"}
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{" Claim Number not generated", ""Roopa S" <carelink@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:11", "Sent by:", "carelink@advaithjcb.com", "Cc:", ""chethankumarkj ", "mithunkulal "", "Hide Details", "From: "Roopa S" <carelink@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "chethankumarkj " <chethankumar@advaithjcb.com>, "mithunkulal " <mithunkulal@advaithjcb.com>", "", "", "", "", "", "Sent by: carelink@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "For the Call id: 22087 claim number is not generated , Kindly generate the Claim number and do the needfull............", "", "Thanks and Regards", "Roopa", "Advaith JCB", "Mangalore"}
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" CALL NOT ASSIGN IN CRM- 9-815595", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:18", "Cc:", "godhra.service, "'SANDEEP CHAUHAN'"", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <godhra.service@yantraman.com>, "'SANDEEP CHAUHAN'" <chauhan.sandeep9@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "9815595.JPG", "", "Dear Sir,", "", "Please find attached the screen shots, CALL NOT ASSIGN IN CRM.", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" DBMS ERROR-1837185", "<crm@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 16:26", "Hide Details", "From: <crm@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "1837185.JPG", "", "", "", "DEAR SIR,", "", "PLEASE CHECK THE ATTACHMENT M/C IS IN CAREPLUS, WHILE CREAT STS FORM SYSTEM ERROR INVALID CONTRACT. PLEASE DO NEEDFUL.", "", "", "", "", "", "", "", "", "", "Thanks with Regards,", "", "", "", "Nilpa Modi", "Customer Relationship Manager", "Yantraman Automac Pvt. Ltd.", "Mail ID :- crm@yantraman.com", "Mobile +91-9924222200", "Office +91-265-2241991/92/93"}
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" JCB PARTS PURCHASE INVOICES (NOT SHOWING ON DOCUMENTS DRAFT REPORTS", "Madan Kushwaha <madan_kushwah@yahoo.co.in>", "to:", "srujan.dbms@jcb.com", "09/23/2013 05:18 PM", "Cc:", "CNF Raipur, kd", "Hide Details", "From: Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: CNF Raipur <cnf.parts@dynamicjcb.com>, kd <kd.khan@dynamicjcb.com>", "", "", "", "", "", "", "", "Please respond to Madan Kushwaha <madan_kushwah@yahoo.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "PLEASE FIND BELOW MENTIONED THE PURCHASE INVOICES WHICH ARE NOT SHOWING ON DOCUMENT DRAFT REPORTS.", "INVOICE NO. WAREHOUSE", "2021209452 RAIGARH", "", "", "Regards,", "Madan Kushwaha | Admin-Parts | Dynamic JCB | ) 8889911931 | *: madan_kushwah@yahoo.co.in"}
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{" 142027 CRM call no. not coming", ""JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "to:", "srujan.dbms", "09/23/2013 06:12 PM", "Cc:", "Manoj.RAWAT, jcbdms, helpdesk, jcbjprser", "Hide Details", "From: "JCB JPR Ser" <jcbjprser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Manoj.RAWAT@jcb.com>, <jcbdms@external.groups.hp.com>, <helpdesk@rajeshmotors.com>, <jcbjprser@rajeshmotors.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1C5.jpg", "142027 CRM call no. not coming.JPG", "", " Dear Sir,", "", "Please see screen shot SAP call id no. 142027 are CRM call no. not coming and call pending for fixed states.", "", "So. Please check & urgently resolve this call. ASAP", "", "", "", " Thanks & Regards,", "", " Vijay Jangid", " Calls Coordinator SAP ( Service )", "
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" FSI Call & CRM number - Reg", ""A Y U B" <ayub.asian@gmail.com>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 09:37", "Cc:", "mridul.kalra", "Hide Details", "From: "A Y U B" <ayub.asian@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "14306.jpg", "", "Dear Helpdesk Team,", "", "Kindly review the Service Call No. 14306,", "This is FSI Call & its FSI number is IN/11/056.", "", "", "", "This call CRM Call Number not yet generated & CRM Contract Info is None, kindly generate & rectify this issue as early as possible.", "", "", "", "With Regards,", "A Y U B", "I T Administrator", "ASIAN EARTHMOVERS", "BELLARY, KARNATAKA", "", "Mb : 91-9686685565"}
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "09/24/2013 09:48 AM", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.i
{" Fwd: Fw: Cab FSI list ( Call no. 23928 CRM Contract info shows "None" but it should be FSI", "jcb rohtak <servicejcb@mohanindia.co.in>", "to:", "Srujan.DBMS", "24-09-2013 09:48", "Hide Details", "From: jcb rohtak <servicejcb@mohanindia.co.in>", "", "To: "Srujan.DBMS" <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "mc pop.xlsx", "", "Dear Sir,", "", "As per attached Cabin FSI list, Machine no. 1840456 ready for cabin FSI against call no. 23928.", "", "Call no. 23928 showing "None" CRM contract info but it should FSI.", "", "So, Request you to please do the needful at the earliest.", "", "With Regards,", "", "Manoj kaushik", "", "", "", "", "---------- Forwarded message ----------", "From: <Murtaza.MASOODI@jcb.com>", "Date: Mon, Jul 1, 2013 at 3:31 PM", "Subject: Fw: Cab FSI list", "To: smalik@mohanindia.co.in,
{" FW:Sub call type changed during call updation- Alliance", ""Shardendu Pandey" <warranty@alliance.ind.in>", "to:", "srujan.dbms", "24-09-2013 10:59", "Cc:", "arvind.rathore", "Hide Details", "From: "Shardendu Pandey" <warranty@alliance.ind.in>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <arvind.rathore@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.png", "", "Kindly ignore previous mail.", "", "", "", "From: Shardendu Pandey [mailto:warranty@alliance.ind.in]", "Sent: Tuesday, September 24, 2013 10:57 AM", "To: 'srujan.dbms@jcb.com'", "Cc: 'arvind.rathore@jcb.com'", "Subject:", "", "", "", "Dear Sir,", "", "Sub call type changed during call updation, kindly change sub call type 1st service instead of failure.", "", "", "", "", "", "", "", "", "", "With Regards,", "", "", "", "Shardendu Pandey"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{" Dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:24", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "", "", "1 Attachment", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed.docx", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22916- call is fixed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaini
{" dbms problem issues 24.09.2013", "EDP Madurai <edpmadurai@jayarajgroup.com>", "to:", "srujan.dbms", "24-09-2013 11:30", "Hide Details", "From: EDP Madurai <edpmadurai@jayarajgroup.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "Security:", "", "To ensure privacy, images from remote sites were prevented from downloading. Show Images", "", "", "", "", "", "Sir,", " Thanks for your valuable support, In Jayaraj DB some of the calls is problem.", "", "call id:22535- call is closed", "", "Warranty indent is closed because alternatively we arrange the indent parts so that the indent was closed .we dont want the indent parts. pls create sts sheet for the remaining warranty parts which mentioned the warranty invoice.", "", "", "", "", "Awaiting for your favorable reply.", "", "", "", "", "--", "", "With W
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{" FW: leo earthmovers narela branch sap problem", ""Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "to:", "srujan.dbms", "09/24/2013 11:48 AM", "Hide Details", "From: "Bhartmeet Singh \(Leo\)" <bharatmeet@leoearthmovers.com>", "", "To: <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Srujan,", "", "", "", "Pl help urgently in Narela contact no. is 01127783715", "", "", "", "Regards", "", "", "", "Bharatmeet Singh", "", "Director", "", "Leo Earthmovers(P)ltd", "", "", "--------------------------------------------------------------------------------", "", "From: LEO Narela [mailto:leonarela@yahoo.in]", "Sent: Monday, September 23, 2013 6:13 PM", "To: Bharatmeet", "Subject: Fw: leo earthmovers narela branch sap problem", "", "", "", "", "", "----- Forwarded Message -----", "From: LEO Narela <leonarela@yahoo.in>", "To: "srujan.
{" uploads the machine in CEC DBMS", "shivendra verma <shivendra_verma141@yahoo.com>", "to:", "srujan.dbms@jcb.com", "24-09-2013 12:07", "Cc:", "anoop sharma, sdubey", "Hide Details", "From: shivendra verma <shivendra_verma141@yahoo.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: anoop sharma <anoop_12354@yahoo.co.in>, sdubey <sdubey@bhopalmotors.com>", "", "", "", "", "", "", "", "Please respond to shivendra verma <shivendra_verma141@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", " Dear Sir,", "Please uploads the machine in CEC DBMS in BMPL data base", "", "M/c-1032070", "Customer Name-KOYA & COMPANY PVT LTD.", "Customer Code-103205121.", "Please do the needful", "", "Thanks & Regards", "S.K.Verma", "Bhopal Motors Pvt. Ltd. Indore", "099265-61714"}
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{" Printing issue in SAP B1", ""Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 12:17", "Hide Details", "From: "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <srujan.dbms@jcb.com>", "", "", "", "", "", "", "", "", "", "Please respond to "Kailash Gadhwal" <helpdesk@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Printing Issue.jpg", "", "R/Sir", "", "", "In SAP B1 when we print any invoice printer not shown. We log off SAP B1 & on citrix Screen click on Add Printer it will not show any printer name.", "", "Screen shot attached for your reference.", "", "", "Thanks & Regards,", "Kailash Gadhwal | System Manager | IT Rajesh Motors (Raj.) Pvt. Ltd. |(: 9414061739 | *:helpdesk@rajeshmotors.com |"}
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{" ERROR SERVICE TRANSACTIOON SHEET", ""Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "to:", "Srujan.DBMS, jcbdms", "24-09-2013 12:53", "Cc:", ""'Karnal-Service'"", "Hide Details", "From: "Krishna Automobiles" <jcbparts.knl@krishnaauto.co.in>", "", "To: <Srujan.DBMS@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "'Karnal-Service'" <jcbservice.knl@krishnaauto.co.in>", "", "", "", "", "", "", "", "Please respond to <jcbparts.knl@krishnaauto.co.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.gif", "image002.jpg", "NOT CREATE TRANSACTION SHEET.bmp", "", "", "", "", "", "", "", "Dear Sir,", "", " Please find attached ERROR SERVICE TRANSACTIOON SHEET", "", "For any further clarification please do revert back to the undersigned.", "", "", "", "With Best Regards", "", "Puneet Saini", "", "--------------------------------", "", "Krishna A
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{" CT Number 39500 has been problem", "servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "to:", "srujan dbms, helpdisk-dbms", "09/24/2013 01:01 PM", "Hide Details", "From: servicejcb1 chd <servicejcb1.chd@krishnaauto.co.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, helpdisk-dbms <jcbdms@external.groups.hp.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Screen Shot.JPG", "", "Dear Sir,", "", "CT Number 39500 has been problem. Pls attached Screen Shot.", "", "This CT Status is Fix But part Requesation make the problem.", "", "Pls Solve the matter.", "", "Regards", "", "Varinder Singh", "", "Krishna Automobiles", "125 Industrial Area", "Phase 1,Chandigarh", "Tel.0172-5041030 Mob. 9779364228", "Fax: 0172-5041034 Service mobile 09814338037"}
{" Machine Not Active on Customer Name", ""Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "to:", "srujan.dbms, JCBDBMS", "09/24/2013 01:06 PM", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Accounts)" <jcbaccounts@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, "JCBDBMS" <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbaccounts@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir", "", "M/c is terminated in sap in customer a/c and activated on the name of Rajesh motors kindly active this machine to customer code 100125300.", "", "", "M/c No - 1850367", "Customer 100125300", "", "", "", "Regards!", "Vinay Khandelwal"}
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" AP INVOICE NOT DROP IN SYSTEM B1", ""Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "to:", "srujan.dbms", "24-09-2013 13:33", "Cc:", ""sudipkar.gupta"", "Hide Details", "From: "Oja Earthmovers.Parts" <ojaearthmovers.parts@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: "sudipkar.gupta" <sudipkar.gupta@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir", " This is too infrom you that following invoice no are not drop in system b1", "", "", " INVOICE NO- 2041156184", " INVOICE DATE-10/09/2013", "", "", "Kindly dropping the invoice", "", "", "Thanks & Regards", "Abhijit Mahanta", "", "", "", "--", "Parts Support", "Oja Earthmovers", "(A Unit of Oja Automobiles Pvt. Ltd)", "Dealer for JCB INDIA LTD", "NH-37, Basistha Chariali, Guwahati-29", "Tele Phone #0361-2307374,03612307375"}
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" DROP THE INVOICE DOC DRAFT", "jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "to:", "srujan, HELP PARTS", "24-09-2013 14:17", "Cc:", "vishal verma", "Hide Details", "From: jcbstore nairangarh <jcbstore.nrg@krishnaauto.co.in>", "", "To: srujan <srujan.dbms@jcb.com>, HELP PARTS <helpdesk-parts@jcb.com>", "", "Cc: vishal verma <vishal.verma@krishnaauto.co.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " Please note that this Invoices are not in DBMS doc. draft the detail are given under here:-", "Sr. no Invoice no Bill. Doc No. Date", "1. 9208030636 2081010805 20.09.13", "", "--", "", "", "", "", " Thanks & Re
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" SERVICE CALL IS NOT ASSIGNED IN CRM", ""Vapi Service Yapl" <vapi.service@yantraman.com>", "to:", "Srujan.DBMS", "24-09-2013 14:57", "Cc:", ""'service.admin'", "Yantraman CRM Baroda"", "Hide Details", "From: "Vapi Service Yapl" <vapi.service@yantraman.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'service.admin'" <service.admin@yantraman.com>, "Yantraman CRM Baroda" <crm@yantraman.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "service call not updated.JPG", "", "", "", "", "", "", "", "", "", "Dear Sir,", "", " Pls find the attached file of m/c no 1839438 and call id no is 28552. and when I am fixing the call at the bottom of the part showing that service call is not assigned in crm which I have marked in red colour so pls do the needful help.", "", "", "", "Thanks & Regards", "", "Rohan", "", "YAPL VAPI"}
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{" CRM Call No. not received", "CRM <crm@alliance.ind.in>", "to:", "Srujan DBMS", "24-09-2013 15:49", "Cc:", "Mridul KALRA, "arvind.rathore", Warranty", "Hide Details", "From: CRM <crm@alliance.ind.in>", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <Mridul.KALRA@jcb.com>, "arvind.rathore" <Arvind.RATHORE@jcb.com>, Warranty <warranty@alliance.ind.in>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD,", "Kindly provide us crm call no. given below call id.", "", "", "", "", "CRM Call Id. CRM Call No. Problem", "", "41653 NIL CRM Call No. not received till date.", "", "41695 NIL CRM Call No. not received till date.", "", "41682 NIL CRM Call No. not received till date.", "", "", "", "", "With regards", "Sandeep Singh", "", "05226569999", "", "Alliance Industrial Ma
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" Document draft update -Advaith jcb", ""chethankumar.k.j" <chethankumar@advaithjcb.com>", "to:", "srujandbms", "24-09-2013 16:40", "Sent by:", "chethankumar@advaithjcb.com", "Cc:", ""jcbnagesh40 "", "Hide Details", "From: "chethankumar.k.j" <chethankumar@advaithjcb.com>", "", "To: "srujandbms " <srujan.dbms@jcb.com>", "", "Cc: "jcbnagesh40 " <jcbnagesh40@gmail.com>", "", "", "", "", "", "Sent by: chethankumar@advaithjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", " I have herewith attached the purchase entry pending details, In DBMS some purchase entry not showing in Document drafts,please update these entries in DBMS.", "", "", "", "Bill docket no : 2021209500", "Invoice no :9250028990", "", "", "", "", "", "", "", "", "", "", "", "Thanking you Regards,", "Chethan kumar.k.j", "Advaith jcb", "9845354939"}
{" FW: CRM No. Not Received", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:48", "Cc:", "sach.pt123", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <sach.pt123@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: sachin patan [mailto:sach.pt123@gmail.com]", "Sent: Tuesday, September 24, 2013 4:16 PM", "To: bhagwan.prasad@gadres.com", "Subject: CRM No. Not Received", "", "", "", " Following Service Call id 33755 & 33731 in which the CRM No. still not received . Kindly do the needful.", "", "", "", "Regard's", "", "Sachin"}
{" Stop Working During Some Reports", ""ravindra soni" <ravindra.soni@dynamicjcb.com>", "to:", "Srujan.DBMS@jcb.com", "24-09-2013 16:52", "Sent by:", "ravindra.soni@dynamicjcb.com", "Cc:", ""amitpandey "", "Hide Details", "From: "ravindra soni" <ravindra.soni@dynamicjcb.com>", "", "To: "Srujan.DBMS@jcb.com" <Srujan.DBMS@jcb.com>", "", "Cc: "amitpandey " <amit.pandey@dynamicjcb.com>", "", "", "", "", "", "Sent by: ravindra.soni@dynamicjcb.com", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Stop_Working.png", "", "Dear Team DBMS", "", "My SAP ID is dyn-30 (Ravindra Soni). I m facing a problem during generate some reports, SAP is shown stop working massage and out from the SAP. Currently the problem during SALES TAX REGISTER report.", "", "", "For, Dynamic (CG) Equipments Pvt. Ltd.", "", "Ravindra Soni", "", "8966902051"}
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{"Dear Dheeraj/Ajeet", "", "Please look into the issue. Ariff is unable to approve", "", "", "Best Regards,", "", "Mridul Kalra | Senior Manager | Product Support | ( 0129 - 4299520 ) +91 9711149220 | *: mridul.kalra@jcb.com", "JCB INDIA LIMITED", "23/7, MATHURA ROAD", "BALLABHGARH", "HARYANA (INDIA)", "", "", "", "From: Ariff MOHAMMED/DEL/IND/JCB", "To: "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", "Cc: "Mridul.KALRA@jcb.com" <Mridul.KALRA@jcb.com>, "Singh, Rahul" <rahul.singh7@hp.com>", "Date: 09/23/2013 05:12 PM", "Subject: RE: please reset my password id 87680 (Ariff Mohammed)", "", "", "", "Thanks Dheeraj,", "", "Refer our tele talk post resetting the password. I am not getting option for "Approval "OR to" Reject " under edit option. Kindly check and revert ASAP.", "", "PASSWORD CHANGED ------ "jcb@6137"", "", "Regards,", "Ariff", "", "09949809367", "", " "Singh, Dheeraj Kumar" <dheeraj-kumar.singh@hp.com>", " 09/23/2013 04:21 PM To", " "Ariff.MOHAMMED@jcb.com" <Ariff.MOHAMMED@jcb.com>"
{" Fw: Unsettled warranty parts claims", ""Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "to:", "SrujanDBMS", "09/23/2013 05:52 PM", "Sent by:", "soujit.chakraborty@geepl.co.in", "Hide Details", "From: "Soujit Chakraborty" <soujit.chakraborty@geepl.co.in>", "", "To: "SrujanDBMS " <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "Sent by: soujit.chakraborty@geepl.co.in", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Warranty_failed_parts_not_yet_settled.xlsx", "", "Dear DBMS Team", "Please go through the attached file. The warranty claim numbers are missing with the call IDs which has been closed long back. please provide us the Claim Numbers so that these will be settled.", "To Mr. K D Nair", "As discussed", "", "", "Thanks & regards", "Soujit Chakraborty", "GEEPL JCB Jamshedpur", "", "", "From: "Soujit Chakraborty"soujit.chakraborty@geepl.co.in", "Sent:
{" FW: INCORRECT PART RECIVED..9250028193", ""sumit mudholkar" <sumit.mudholkar@gadres.com>", "to:", "HELPDESK-PARTS, Srujan.DBMS, ppc.quality", "09/23/2013 06:08 PM", "Cc:", "arindam.bhattacharya, "'ges gondia'", "'Dattaraj Butle'", Dattaraj.BUTLE", "Hide Details", "From: "sumit mudholkar" <sumit.mudholkar@gadres.com>", "", "To: <HELPDESK-PARTS@jcb.com>, <Srujan.DBMS@jcb.com>, <ppc.quality@jcb.com>", "", "Cc: <arindam.bhattacharya@gadres.com>, "'ges gondia'" <ges.gondia@gadres.com>, "'Dattaraj Butle'" <butle1dattaraj@gmail.com>, <Dattaraj.BUTLE@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "3 Attachments", "", "image001.jpg", "9250028193.jpg", "gati .jpg", "", "", "", "", "DEAR SIR,", "", " GAPL Gondia branch has received below JCBI invoice against", "", "INVOICE NO:-9250028193.", "", "BILL DOC NO:-202108716", "", "DATE:-13.09.2013", "", "R
{"Sameer M Tikekar", "Regional Product Manager", "Tel : +91 712 2221450 ; 2243066", "Fax : +91 712 2221280", "Mob : +91 9881151947", "Mail : sameer.tikekar@jcb.com", "----- Forwarded by Sameer TIKEKAR/DEL/IND/JCB on 09/23/2013 06:20 PM -----", "", "From: "amit pandey" <amit.pandey@dynamicjcb.com>", "To: "srujandbms " <srujan.dbms@jcb.com>", "Cc: "dynamicpithora " <dynamic.pithora@gmail.com>, "bilaspur " <bilaspur@dynamicjcb.com>, "korba " <korba@dynamicjcb.com>, "raigarh " <raigarh@dynamicjcb.com>, "parts " <parts@dynamicjcb.com>, "rshrinu " <r.shrinu@dynamicjcb.com>, "Ravindra soni " <ravindra.soni@dynamicjcb.com>, "anant " <anant@dynamicjcb.com>, "mithleshsingh_1986 " <mithleshsingh_1986@yahoo.com>, "dyengg_service " <dyengg_service@yahoo.com>, "shashidynjcb " <shashidynjcb@yahoo.co.in>, "Sanjay.AGARWAL@jcb.com" <Sanjay.AGARWAL@jcb.com>, "Harpreet.SINGH@jcb.com" <Harpreet.SINGH@jcb.com>, "Sameer.TIKEKAR@jcb.com" <Sameer.TIKEKAR@jcb.com>", "Date: 09/23/2013 05:55 PM", "Subject: Again problem is comming.",
{" FSI -New Call Not open in DBMS", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "09/23/2013 06:37 PM", "Cc:", ""Manoj Saxena ji", "RMPL UDR Helpdesk", "SAP HELP DESK-UDR"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "R/Sir,", "below FSI machines are parts Claim done but repair claim not generate in same call ID or call closed otherwise new Call open for repair claim but
{" SAP CONNECTION PROBLEM - Reg", "LEXLS DBMS <lexlsdbms@gmail.com>", "to:", "Srujan.dbms", "24-09-2013 09:37", "Cc:", "JCBDMS, JCB CARELINK, "N.NANDAKUMAR", nandakumar jcb, mridul.kalra, kd nair, Atul.GUPTA, lexls sales, lexls service, balasubramaniam kuppuswamy", "Hide Details", "From: LEXLS DBMS <lexlsdbms@gmail.com> Sort List...", "", "To: "Srujan.dbms" <Srujan.DBMS@jcb.com>", "", "Cc: JCBDMS <jcbdms@external.groups.hp.com>, JCB CARELINK <jcbcarelink@ibs.co.in>, "N.NANDAKUMAR" <n.nandakumar@jcb.com>, nandakumar jcb <nandakumarjcb@gmail.com>, mridul.kalra@jcb.com, kd nair <kd.nair@jcb.com>, Atul.GUPTA@jcb.com, lexls sales <lexlssales1@gmail.com>, lexls service <lexls.service@gmail.com>, balasubramaniam kuppuswamy <lexlsservicemanager@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear Sir,", "", "", "Herewith we are inform that the SAP connectivity proble
{" REQUEST TO HELP IN CREATING A CALL", "E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "to:", "Srujan.DBMS@jcb.com", "09/23/2013 06:48 PM", "Cc:", "Mridul KALRA, ls_das, "kalyan.debnath"", "Hide Details", "From: E NIBEDITA DEVI <nibedita.jcb@gmail.com>", "", "To: "Srujan.DBMS@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: Mridul KALRA <mridul.kalra@jcb.com>, ls_das <ls_das@rediffmail.com>, "kalyan.debnath" <kalyan.debnath@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear HD Team,", "", "", "We are facing a new problem,while creating a call with these three machine numbers B! gets logged off automatically :", "", "1) 1486620", "", "", "2) 1258522", "", "3) 1376947", "", "", "So pl check & resolve the problem...", "", "", "", "", "--", "REGARDS", "", "E. NIBEDITA DEVI", "PODDER & PODDER (E&P) PVT.LTD.", "RAMNAGAR ,SILCHAR -3", "PH:03842-268097", "MOBILE:9957575637", "
{" N.LAKSHMI SHIFTMENT - REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, TRR Automotive, tiruthani, gold fields, Siva Rao.B", "09/23/2013 06:53 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, TRR Automotive <trrautomotive@gmail.com>, tiruthani@trrautomotive.com, gold fields <goldfieldstpt@gmail.com>, "Siva Rao.B" <sivaraogfjcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "N.LAKSHMI SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", "N.LAKSHMI machine is working in TURUTTANI. So, Please transfer machine from GOLDFIELDS TO TRR AUTOMOTIVE. All DBMS calls are closed. Please find enclosed the attached file.", "", "", "", "", "This is for your information,", "", "", "Thanks & Regards,", "", "", "B.Thushitha."}
{" V.VENKATASUBBAIAH SHIFTMENT -REG.,", "gfnlr service <gfnlrservice@gmail.com>", "to:", "srujan.dbms@jcb.com, crm mgb, MGB WARRANTY, gold fields, GOLD FIELDS Kishore", "09/23/2013 06:56 PM", "Hide Details", "From: gfnlr service <gfnlrservice@gmail.com> Sort List...", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, crm mgb <crm.mgb@gmail.com>, MGB WARRANTY <mgbwarranty@gmail.com>, gold fields <goldfieldstpt@gmail.com>, GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "V.VENKATASUBBAIAH SHIFTMENT LETTER.docx", "", "Dear Sir,", "", "", " V.VENKATA SUBBAIAH Machine is shifted to MGB MOTORS", "", "", "Please transfer the machine FROM GOLDFIELDS TO MGB MOTORS.", "", "", "V.VENKATA SUBBAIAH machine working in MAHABOOB NAGAR", "", "", "Please find enclosed the attachment file.", "", "",
{" STF not create sap call no.-136907", ""Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "24-09-2013 09:37", "To:", "srujan.dbms, jcbdms", "Cc:", ""Helpdesk, Rajesh Motors Group"", "Hide Details", "From: "Rajesh Motors (JCB Service) Kota" <jcbkotaser@rajeshmotors.com>", "", "To: <srujan.dbms@jcb.com>, <jcbdms@external.groups.hp.com>", "", "Cc: "Helpdesk, Rajesh Motors Group" <helpdesk@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to jcbkotaser@rajeshmotors.com", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear sir,", "", "", " Please find attached sap call screen short regarding STF not create sap call no.-136907.", "", "", "", "", "", "", "? Thanks with Regards", "", "Shambhu Dayal Malav", "Rajesh Motors (Raj.) Pvt. Ltd.", "JCB Service", "B-259, IPIA, Road No. 6,", "Kota (Raj.) - 324007", "Phone : 0744 - 3008244", "Mail : jcbkotaser@rajeshm"}
{" Re:Repair Claims Issue", "GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "to:", "srujan.dbms", "24-09-2013 10:46", "Cc:", "RK GANHES, gangadharan.purushothaman", "Hide Details", "From: GOLD FIELDS Kishore <goldsoftsupport@gmail.com>", "", "To: "srujan.dbms" <srujan.dbms@jcb.com>", "", "Cc: RK GANHES <rk.ganesh@jcb.com>, gangadharan.purushothaman@jcb.com", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Repair Claims.xlsx", "", "Sir,", "", "", "As per the discussion had with Mr Sagar Sir regarding Repair Claim problem.", "", "", "We have generated the Repair claims through DBMS and found most of the claims rejected due to Invalid No in rejections reasons column. But i am received the credit notes for the same item no for repairs.", "", "", "Can you please update the reason why the claims rejected.", "", "", "For your reference here with i
{" For CRM no. updation", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan", "24-09-2013 11:46", "Cc:", ""mridul.kalra@jcb.com", "Shashikant V. Ghate", mitlesh, dilip, Anurag Dixit, anurag dixit, surendra singh", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>", "", "Cc: "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>, "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>, anurag dixit <anuragdixit007@gmail.com>, surendra singh <singhs20042000@yahoo.co.in>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DBMS team,", "", "", "Plz update CRM call ID no. for Call ID.44253.", "", "", "Best regards,", "", "", "An
{"Dear Mr. Vinod,", "", "Please refer the below mail of DLR and get it resolved accordingly on high priority basis", "", "", "", "", "", "Regards", "Sanjeev Gupta", " Parts Helpdesk (08:00 A.M to 08:00 P.M)", " JCB India Limited, India Parts Centre, Plot No. 74, Sector 25, Faridabad - 121004, Haryana.", " Tel - (0129) 4065121, 4066124, 4299973, 4299953 & Mobile no. - 9717377744. Email: Helpdesk-parts@jcb.com", "Parts Stock & Price Enquiry thru SMS at 8527522522", "In SMS screen of your mobile type PART(space) Part number and send it to 8527522522. For e.g. to know Price and Stock of Part no 001/00557, SMS Part 001/00557 to 8527522522. Please note the facility available for registered mobile nos. routed through Regional Managers.", "", "", "----- Forwarded by HELPDESK-PARTS/DEL/IND/JCB on 09/24/2013 12:09 PM -----", "", "From: HELPDESK-PARTS/DEL/IND/JCB", "To: "rinkoo.ghosh@krishnaauto.co.in" <rinkoo.ghosh@krishnaauto.co.in>", "Cc: iqbal.singh@krishnaauto.co.in, jcbdms@external.gr
{" Provide the CRM Contract Info under Care plus-21979", "Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "to:", "srujan dbms, srujandbms@jcb.com", "24-09-2013 12:33", "Cc:", ""Sourav.", "bipulchatterjee@ymail.com"", "Hide Details", "From: Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "To: srujan dbms <srujan.dbms@jcb.com>, "srujandbms@jcb.com" <srujandbms@jcb.com>", "", "Cc: "Sourav." <LAHIRI@jcb.com>, "bipulchatterjee@ymail.com" <bipulchatterjee@ymail.com>", "", "", "", "", "", "", "", "Please respond to Jayshree-Customer Care <cc.jayshreeautomobiles@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Sir,", "Pls proved the CRM Contract info under care Plus against this call ID-21979", "", "Regds", "Rakhi Prasad", "", "CRM - Jayshree", "", " )+91 94347 88 354 | 333 | 555", "*: cc.jayshreeautomobiles@yahoo.in", "", "Jayshree Automobiles India Private Limited
{" Pending Calls issues.", ""DADA JCB-CRM" <info@dadaearthmovers.com>", "to:", "Srujan.DBMS", "24-09-2013 12:34", "Cc:", "akhil, Aashish.SAXENA, Service, vishal", "Hide Details", "From: "DADA JCB-CRM" <info@dadaearthmovers.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <akhil@dadaearthmovers.com>, <Aashish.SAXENA@jcb.com>, <Service@dadaearthmovers.com>, <vishal@dadaearthmovers.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "6 Attachments", "", "image001.jpg", "image002.png", "image003.jpg", "image004.jpg", "image005.jpg", "image006.jpg", "", "Dear sir,", "", "", "", "Call status not fixed in CRM", "", "7068", "", "7076", "", "", "", "Call status not assigned in CRM", "", "7073", "", "", "", "Thanks & Regards", "", "Amit Kalia", "", " AGM", "", "", "", "Dada Earthmovers", "", "Dada Estate, Anand Nagar", "", "G.T Road", "", "Jalandhar -144008", "", "Dire
{"Dear sir ,", "", "", "Please resolved the problem user so many time facing the same problem", "", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 24, 2013 11:28 AM", "To: surjan dbms; SAP 2", "Cc: B M SIR; rpm.jcbservice; YOGESH JAGTAP SIR; rpm.jcbcrm; JAYESH SIR", "Subject: FW: Enter Parameter Value", "", "Respected Sir,", "", "Please find the attachment & resolve the problem as early as possible", "", "", "Amol", "", "From: rpm.jcbworkshop [mailto:rpm.jcbworkshop@ratnaprabha.com]", "Sent: Tuesday, September 10, 2013 5:01 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Enter Parameter Value", "", "Dear sir,", "", "Issue has not resolve please do the needful", "", "", "Amol Wagh", "", "From: Srujan.DBMS@jcb.com [mailto:Srujan.DBMS@jcb.com]", "Sent: Tuesday, September 10, 2013 2:24 PM", "To: Srujan.DBMS@jcb.com", "Cc: rpm.jcbworkshop; SAP 2; rpm.jcbcrm; rpm.jcbservice", "Subject: Re: ENTER PARAMETER VALUE#IM53
{"Dear Wasim", "Basis Your advise The sale has been reversed & M/c Retaken to stock, for rebilling basis fresh Cl:", "SR.NO CUSTOMER NAME M/C NO Ar CM W/hse", "1 SATISH SINGH 1844291 Akl13-131420301 Akola", "2 SANJAY SONEKAR 1845123 Akl13-131420302 Akola", "3 IRFANNUDDIN SHEIKH 1845161 Akl13-131420303 Akola", "", "Plz verify & confirm", "", "cc Srujan HD: plz assign & close IM", "", "Regards,", "J.S.RAWAT | DGM | Sales Administration-JCB India Headquarters | ( +91 (0) 129 4299053 (Extn:4053) | ) 91 9810048650 | Fax: + 91 (0) 0129 2309046 | *: jitender.rawat@jcb.com", "", "", " "waseem sheikh" <ges.accounts@gadres.com>", " 09/24/2013 12:12 PM To", " <Jitender.RAWAT@jcb.com>", " cc", " <Anant.SINGH@jcb.com>, <Vikas.AGGARWAL@jcb.com>, "'suhas gadre'" <suhas.gadre@gadres.com>, "'suhas gadre'" <suhas_gadre@yahoo.co.in>, "'malvika gadre'" <ms.gadre@gadres.com>, "'sachin kolhatkar'" <sachin.kolhatkar@gadres.com>", " Subject", " MACHINE INVOICE CANCEL IN DBMS", " P Please consider the environment
{" Fw: MACHINE TRANSFER TO YOUR TERRITORY 3DX 1838863, RAFIQ AHMED .", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "\gmservice@frontierjcb.com\, frontier, dms srujan, \mridul.kalra@jcb.com\", "09/24/2013 01:18 PM", "Cc:", ""Shashikant V. Ghate", mitlesh, dilip, jcbcarelink jcbcarelink, dhanbad office, help desk, Dynamic CRM, Anurag Dixit", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: "\"gmservice@frontierjcb.com\"" <gmservice@frontierjcb.com>, frontier <jcbservice@frontierjcb.com>, dms srujan <srujan.dbms@jcb.com>, "\"mridul.kalra@jcb.com\"" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, mitlesh <mithleshsingh_1986@yahoo.com>, dilip <dilipyadav26@yahoo.com>, jcbcarelink jcbcarelink <jcbcarelink@ibs.co.in>, dhanbad office <helpdesk_geepl@gmail.com>, help desk <HELPDESK-PARTS@jcb.com>, Dynamic CRM <dynengg_service@yahoo.com>, Anurag Dixit <Anurag.Dixit@jcb.com>", "", "", "", "", "", "", "", "Please respond to dynami
{" Reg : SAP ids unable to fix due to call created with wrong customer code", "crm mgb <crm.mgb@gmail.com>", "to:", "srujan.dbms@jcb.com", "09/24/2013 01:18 PM", "Cc:", ""Narayana Prasad K.V.J"", "Hide Details", "From: crm mgb <crm.mgb@gmail.com>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>", "", "Cc: "Narayana Prasad K.V.J" <narayanaprasad.mgb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "Dear sir,", "", "", "Plz the following SAP ids 56252 / 50343 are unable to fix as the customer code assigned related to this machine are wrong so plz find the correct customer BP CODE and assign the transfer the same in the customer name (now the they are showing in the name of ANUCAMP which do not exists)", "", "", "", "", "SAP ID 56252", "NAME CH.JANGA REDDY", "BP CODE 100206127", "MACHINE 130440", "LOCATION LB NAGAR", "MODE
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
{" M/C TRANSFER to Aishwarya Earthmovers - 1840035", ""Mahendra Patil" <mbpatil@saepl.net>", "to:", "Srujan.DBMS", "24-09-2013 13:19", "Cc:", "Amol.PUJARI, aemjcb, "Somashekar chawan, Aishwarya Earthmovers", "'Sachin Kashid'", "SAE KOLHAPUR"", "Hide Details", "From: "Mahendra Patil" <mbpatil@saepl.net> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Amol.PUJARI@jcb.com>, <aemjcb@yahoo.co.in>, "Somashekar chawan, Aishwarya Earthmovers" <aishbgm@gmail.com>, "'Sachin Kashid'" <sachin@saepl.net>, "SAE KOLHAPUR" <kol@saepl.net>", "", "", "", "", "", "", "", "Please respond to <mbpatil@saepl.net>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Transfer Letter- NAMDEV J JADHAV.doc", "", "Dear Sir,", "", "", "", "Kindly shift the machine to Aishwarya Earthmovers in DBMS.", "", "", "", "Regards,", "", "", "", "Mahendra Patil", "", "", "", "Siddharth Auto Engineers Pvt. Ltd
{" change the Customer BP code to 100700104 for Machine No.: 43766", "Abhijit <abhijit@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 14:15", "Cc:", "HP Ajeet Giri, Ajit Sawant, JCBDMS, Shakil Khan, Vikram, Vishal BANDHU", "Hide Details", "From: Abhijit <abhijit@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <Srujan.DBMS@jcb.com>", "", "Cc: HP Ajeet Giri <ajeetgiri46@indiatimes.com>, Ajit Sawant <jcbcare@navnitmotors.com>, JCBDMS <jcbdms@external.groups.hp.com>, Shakil Khan <shakil.khan@navnitmotors.com>, Vikram <vikram.panchamiya@navnitmotors.com>, Vishal BANDHU <vishal.bandhu@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "Dear Team,", "", "Please change the Customer BP code for Machine No.43766", "", "New BP Code : 100700104", "", "New Customer Name : Saket Infraproject Ltd.", "", "Please do the needful", "", "Regards", "", "--", "Abhijit D
{" Fw: Transfer letter M/c No. 1850207 Bansal Const. Co.", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 14:37", "Cc:", "B R Sehgal, ROHTAK, Mohd Haroon", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>, Mohd Haroon <rasheed.leojcb@yahoo.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bansal Construction Co.- 1850207,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "-----
{" CRM Contract info show - None, SAP Call No. 142609", ""RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 14:44", "Cc:", ""SAP HELP DESK-UDR", "RMPL UDR Helpdesk", "Manoj Saxena ji"", "Hide Details", "From: "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "SAP HELP DESK-UDR" <helpdesk@rajeshmotors.com>, "RMPL UDR Helpdesk" <udihelpdesk@gmail.com>, "Manoj Saxena ji" <manoj.saxena@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL HL SERVICE" <jcbhlservice@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "untitled.JPG", "", "Dear Sir,", "Plz check the SAP call no. 142609 CRM contract info show- none & m/c running is under warranty so please CRM contract info sho
{" Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:51", "Cc:", "Krishnakant.PANCHAL, dheeraj-kumar.singh, kaushik.patra, Pankaj.BOLIA, richard.ruben, Mridul.KALRA, "'MAYANK HARSH VARDHAN'", alok_k_singh75", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, <dheeraj-kumar.singh@hp.com>, <kaushik.patra@jcb.com>, <Pankaj.BOLIA@jcb.com>, <richard.ruben@jcb.com>, <Mridul.KALRA@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Unable to fix warranty calls due to DBMS error Ac JODHPUR - 24.09.2013.xls", "", " Dear Sir,",
{" SERVICE CALLS NOT FIX IN CRM - 24.09.2013", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 14:56", "Cc:", "Krishnakant.PANCHAL, "'MAYANK HARSH VARDHAN'", alok_k_singh75, Mridul.KALRA", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <Krishnakant.PANCHAL@jcb.com>, "'MAYANK HARSH VARDHAN'" <mayankjcb.harshvardhan@gmail.com>, <alok_k_singh75@yahoo.com>, <Mridul.KALRA@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "image001.gif", "Service Call Not Fix In Crm - 24.09.2013.xls", "", "Dear sir ,", "", "", "", "In this following excel attachment calls are not fix in crm due to we unable to closed all calls.", "", "Please do needful ASAP.", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur
{" Fw: Transfer Letter M/c No. 1849766", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 15:15", "Cc:", "B R Sehgal, ROHTAK", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>, ROHTAK <servicejcb@mohanindia.co.in>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "Bhupender- 1849766,, ROHTAK.doc", "", "Dear Sir,", "", "", "Pls. transfer attached Machine to concern dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: ROHTAK
{" RE: B/w M/c not Available in DBMS", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:15", "Cc:", ""'Mayank Nagour'"", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: "'Mayank Nagour'" <jcbnagour@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Following two machine are not available in mayank equipments system.", "", "", "", "M/c No", " Customer Name", " Type", "", "1368043", " Petron Civil Enginnering Company", " B/W", "", "1812831", " Hanuman ram s/o jivan ram", " B/W", "", "", "", "", "", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "",
{" M/C to be added in sap", ""Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 15:22", "Hide Details", "From: "Deepak JCB" <mayankjcb.deepaksharma@gmail.com>", "", "To: <Srujan.DBMS@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "1 Attachment", "", "image001.gif", "", "Dear sir,", "", "", "", "Please update b/w machine in mayank equipments system.", "", "m/c no :- 1041309.", "", "", "", "Thanks & Regards,", "", "DEEPAK SHARMA | DBMS | Mayank Equipments | Jodhpur |", "( +91 (0)291 2745230 | +91 (0)291 2745221 | +91 98292 23648 | *: mayankjcb.deepaksharma@gmail.com", "", "", "", "", "", "", "", "From: mayankjcb pali [mailto:mayankjcb.pali@gmail.com]", "Sent: 18 September, 2013 4:40 PM", "To: DEEPAK SHARMA", "Subject: M/C to be added in sap", "", "", "", "", "", "", "sir", "", "plz add the machine whose details are provide
{" CRM No. Not apparing call no.140368", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 15:24", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 140368 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{" FOR CUSTOMER NAME CHANGE", "dynamic engineers <dynengg_service@yahoo.com>", "to:", "dms srujan, mridul.kalra@jcb.com", "24-09-2013 15:29", "Cc:", ""Shashikant V. Ghate", Anurag Dixit, dilip, mitlesh, anand tamboli", "Hide Details", "From: dynamic engineers <dynengg_service@yahoo.com> Sort List...", "", "To: dms srujan <srujan.dbms@jcb.com>, "mridul.kalra@jcb.com" <mridul.kalra@jcb.com>", "", "Cc: "Shashikant V. Ghate" <shashidynjcb@yahoo.co.in>, Anurag Dixit <Anurag.Dixit@jcb.com>, dilip <dilipyadav26@yahoo.com>, mitlesh <mithleshsingh_1986@yahoo.com>, anand tamboli <anandtamboli_2007@rediffmail.com>", "", "", "", "", "", "", "", "Please respond to dynamic engineers <dynengg_service@yahoo.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear DMS Team,", "", " pls. change the customer name in sap & solve the problem.", "1413095 DYNAMIC ENGINEERS DD0002", "ACTUAL NAME & CODE GOKUL PATEL 104
{" File transfer to Patliputra. ( Machine no.1856058,1832329)", "Gaurav Earthmoving <service.jsr@gmail.com>", "to:", "Srujan, jcbdms", "24-09-2013 15:56", "Cc:", "Nirmal Singh, "Partha.MUKHERJEE", "Mridul.KALRA", PATLIPUTRA SERVICE, Shashi Pandey, Patliputra Equipments, Ramesh Singh", "Hide Details", "From: Gaurav Earthmoving <service.jsr@gmail.com> Sort List...", "", "To: Srujan <srujan.dbms@jcb.com>, jcbdms <jcbdms@external.groups.hp.com>", "", "Cc: Nirmal Singh <nirmalsingh.jcb@gmail.com>, "Partha.MUKHERJEE" <Partha.MUKHERJEE@jcb.com>, "Mridul.KALRA" <Mridul.KALRA@jcb.com>, PATLIPUTRA SERVICE <patliputra.service@gmail.com>, Shashi Pandey <ssbpandey.jcb@gmail.com>, Patliputra Equipments <patliputra_equip@rediffmail.com>, Ramesh Singh <rksingh.jcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "(1201) peepl Kamruddin Ansari 18560
{" Fw: Transfer Letter letter M/c No. 1850316", "Leo Transfers <leotransfers@yahoo.in>", "to:", "srujan.dbms@jcb.com, jcb dbms external", "24-09-2013 16:03", "Cc:", "B R Sehgal", "Hide Details", "From: Leo Transfers <leotransfers@yahoo.in>", "", "To: "srujan.dbms@jcb.com" <srujan.dbms@jcb.com>, jcb dbms external <jcbdms@external.groups.hp.com>", "", "Cc: B R Sehgal <BR.SEHGAL@jcb.com>", "", "", "", "", "", "", "", "Please respond to Leo Transfers <leotransfers@yahoo.in>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "1 Attachment", "", "B.K POWER- 1850316 ALLIANCE IND. MKT-ALLAHABAD.doc", "", "Dear Sir,", "", "", "Pls. transfer attached machine to concern Dealer's Account in DBMS.", "", "Thanks With Regards,", "Nadeem Khan", "For Leo Earthmovers (P) Ltd.", "Ph. 0129-4199999", "", "", "----- Forwarded Message -----", "From: Leo Transfers <leotransfers@yahoo.in>", "To: "crm@alliance.ind.in" <crm
{" Uploading of Machine to NJCB system", "Vikram <vikram.panchamiya@navnitmotors.com>", "to:", "Srujan DBMS", "24-09-2013 16:15", "Cc:", "Rohan Gaikwad, Ajit Sawant, lokeshkumar, Abhijit, Raju Navnit, ktrajan, Mridul KALRA", "Hide Details", "From: Vikram <vikram.panchamiya@navnitmotors.com> Sort List...", "", "To: Srujan DBMS <srujan.dbms@jcb.com>", "", "Cc: Rohan Gaikwad <rohan.gaikwad@navnitmotors.com>, Ajit Sawant <jcbcare@navnitmotors.com>, lokeshkumar <lokeshkumar@navnitmotors.com>, Abhijit <abhijit@navnitmotors.com>, Raju Navnit <rajiv@navnitmotors.com>, ktrajan <ktrajan@navnitmotors.com>, Mridul KALRA <mridul.kalra@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "JCB-logo.gif", "jcblogo2.gif", "", "Dear DMS Team,", "", "", "", "With reference to subject, we have sold following machines to our customers which", "are not yet ref
{" FW :DBMS ERROR SERVICE CALL-RNS JCB", ""HarishGowda" <harishgowda@rnsjcb.com>", "to:", "srujan.dbms", "24-09-2013 16:17", "Cc:", "Rama.SUBRAMANIAN, "'KD NAIR'", gaurav.bhasin", "Hide Details", "From: "HarishGowda" <harishgowda@rnsjcb.com>", "", "To: <srujan.dbms@jcb.com>", "", "Cc: <Rama.SUBRAMANIAN@jcb.com>, "'KD NAIR'" <KD.NAIR@JCB.COM>, <gaurav.bhasin@jcb.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1831166-JCB care+ invoice.pdf", "1814862-JCB care+ invoice.pdf", "", "Dear Sir,", "", "", "", "Please find attached SAP error service calls", "", "", " DBMS ERROR SEVICE CALL", "", "", "", "SL NO", " SAP CALL", " CRM CONTACT INFO", " PROBLEM", "", "1", " 43439(1831166) & 43434(1814862)", " none", " M/C under JCB care+, enclosed JCB care+ invoice", "", "", "", "", "Please do the needful action", "", "", "", "With regards", "", " HARI
{" FW: CRM NUMBER NOT SHOW", ""Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "to:", "Srujan.DBMS, 'DBMS'", "24-09-2013 16:18", "Cc:", "ges.nanded", "Hide Details", "From: "Bhagwan Prasad" <bhagwan.prasad@gadres.com>", "", "To: <Srujan.DBMS@jcb.com>, "'DBMS'" <jcbdms@external.groups.hp.com>", "", "Cc: <ges.nanded@gadres.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "", "", "2 Attachments", "", "1847848 ERROR.JPG", "34145 ERROR.JPG", "", "Dear Sir,", "", "fyi", "", "", "Thanks & Regards", "B.N.Prasad", "Gadre Autocon Pvt. Ltd. Nagpur", "", "", "", "", "", "From: Gadre [mailto:ges.nanded@gadres.com]", "Sent: Monday, September 23, 2013 5:56 PM", "To: 'Bhagwan Prasad'", "Subject: CRM NUMBER NOT SHOW", "", "", "", "Dear Sir,", "", "", "", "Please find here attached screenshot of error in call id.", "", "", "", "Details are below", "", "", "", "Cust name", " M/C No.", "
{" Service call not assigned in crm", ""Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com>", "to:", "Srujan.DBMS", "24-09-2013 16:36", "Cc:", "mridul.kalra, Sourav.LAHIRI, "'sainiearthmoverskolkata'", suranjansengupta.1969, "'abdul daiyan'", "'Amit Rong'", "'Pabitra Manna'", "'CRE TEAM SAINIJCB'"", "Hide Details", "From: "Anup Kumar Mondal" <anup.mondalsainijcb@gmail.com> Sort List...", "", "To: <Srujan.DBMS@jcb.com>", "", "Cc: <mridul.kalra@jcb.com>, <Sourav.LAHIRI@jcb.com>, "'sainiearthmoverskolkata'" <sainiearthmoverskolkata@yahoo.co.in>, <suranjansengupta.1969@rediffmail.com>, "'abdul daiyan'" <abdul.daiyan21@gmail.com>, "'Amit Rong'" <amitrong@ymail.com>, "'Pabitra Manna'" <pabitramanna@yahoo.com>, "'CRE TEAM SAINIJCB'" <creteam.sainijcb@gmail.com>", "", "", "", "", "", "", "", "", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "3 Attachments", "", "image001.png", "image004.png", "image003.png", "", "D
{" CRM No. Not apparing call no.142036", ""RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "to:", "SAP HELP DESK - 1, SAP HELP DESK - 2", "24-09-2013 16:58", "Cc:", ""RMPL Service & Parts Udaipur"", "Hide Details", "From: "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "To: "SAP HELP DESK - 1" <jcbdms@external.groups.hp.com>, "SAP HELP DESK - 2" <Srujan.DBMS@jcb.com>", "", "Cc: "RMPL Service & Parts Udaipur" <jcbudiser@rajeshmotors.com>", "", "", "", "", "", "", "", "Please respond to "RMPL UDR SERVICE" <jcbudiser@rajeshmotors.com>", "", "", "", "", "This message has been sent externally from outside of JCB.com.", "P Please consider the environment before printing this email.", "", "", "Dear sir,", " We have created call no. 142036 CRM no. Not appearing.", "", " Kindly resolve problem", "", "With Regards,", "", "CHANDAN DAVE", "----------------------------", "Rajesh Motors (Raj.) Pvt. Limited", "A-83, Road No. 1, Mewar Industrial Area,", "Madri, Udaipur - 313003 Rajasthan", "Tel. N
{"Dealer Column1 Column2 Column3 Column4 Column5 Column6", "50000305 Sep 23 2013 12:00AM 43433 1830970 -2 -3 8001160687", "50000404 Sep 23 2013 12:00AM 22636 1813147 1 -2 8001161797", "50000665 Sep 23 2013 12:00AM 4704 1835860 1 -2 8001161924", "50000706 Sep 23 2013 12:00AM 5501 1835655 1 -2 8001162596", "50000733 Sep 23 2013 12:00AM 35415 1836272 1 -2 8001161298", "50000757 Sep 23 2013 12:00AM 142521 1846888 1 -2 8001161705", "50000757 Sep 23 2013 12:00AM 142504 1846126 1 -2 8001161448", "50000757 Sep 23 2013 12:00AM 142514 1811141 1 -2 8001161644", "50000757 Sep 23 2013 12:00AM 142552 1842678 -2 -3 8001161889", "50000757 Sep 23 2013 12:00AM 142664 1833836 1 -2 8001162676", "50000757 Sep 23 2013 12:00AM 142463 1843015 1 -2 8001161174", "50000783 Sep 23 2013 12:00AM 45696 1782448 1 -2 8001162581", "50000785 Sep 23 2013 12:00AM 21979 1291004 -2 -3 8001163065", "50000810 Sep 23 2013 12:00AM 14949 1799149 1 -2 8001161855", "50000810 Sep 23 2013 12:00AM 14948 1799280 1 -2 8001161835", "50000810 Sep 23 2013 12:00A
S.no. Insertion Date Issue
1 11-Apr-13 KM for end user
2 9-May-13 KM whitepapaer
3 13-Jun-13 Alignment/Consolidation of KBs
4 18-Jul-13 Applications name of tickets
logged
5 18-Jul-13 Calculations in BIZ_L1 tickets
resolved slide
6 18-Jul-13 Incidents tickets resolved in
Grenoble
7 18-Jul-13 Review of MTTA and MTTR for
CAD_L1
8 18-Jul-13 KM open point to be closed
9 18-Jul-13 Distribution list of reports and SMS
10 18-Jul-13 Escalation matrix for B2B
Minutes of Meeting
C:\Users\monicay\
Desktop\ICT
Service Desk
Operational
Review -
July'13.pdf
Comments Status Target Date
KM for end user to be started with pilot batch after discussion
with SDM.
WIP
KM whitepaper to be prepared by Sudha/Ankit. WIP
Ankit to work on CLS, LES, BI and Logistics domain. WIP
Sonal to give applications name of requests in tickets logged, to
Sumit.
Closed
Year on year and month on month calculations to be showcased
in BIZ_L1 monthly tickets resolved slide.
Closed
Rajiv to review the incidents tickets resolved in Grenoble as the
FLR for Grenoble is around 20% only
Open
MTTA and MTTR both in hours and SLA have to be checked by
Rajiv
Closed
A meeting to be scheduled for closing KM points Closed
Distribution list of reports and SMS to be validated and ST
Ericsson people to be removed from the reports to be sent after
3rd Aug 2013. Sonal to discuss with Sumit
WIP
Escalation matrix to be clearly defined for B2B and need to
check if L2 can be initiated
Open
Responsible Accountable
Sumit Sundeep
Sumit Sundeep
Ankit Lovenit
Sonal Roni
Dushyant Roni
Rajiv Roni
Rajiv Roni
Ankit Roni
Sumit Sundeep
Dushyant Roni
Comments
Ankit has submitted the same to Sumit for his review.
Submitted White paper for review. Sumit needs to present the same to Sundeep for
next quarter newsletter.
Ankit is working on it. Will submit the draft version to Sumit by Week 25.
Calcualtions shown in the slides.
Calculations will be from next month.
Rajiv has discussed the same with Sumit.
Rajiv to set up a meeting on 22nd July'13 with Roni and Lovenit
Meeting done with Sumit.
Ankit to set up a meeting on 19th July 2013 with Sumit and Roni
Final confirmation report to be shared by Sumit before any action from Sonal.
Agenda 26/Sept/2013
Meeting Details
Called by: Manoj Deb Leader:
Location: JCB Location, Ballabgarh Date:
Materials:
Logistics:
Agenda Items
Roll Call
(Status: P = present; A = Apology;
Name Work Group/Job Title Status
Manoj Deb ADM P
Padam Singh Wintel L2 *
Sunil Dwivedi Wintel L1 P
Next Meeting : 27
th
Sept`13
To be discuss about operational challenges and best-
practice implementation.
No Agenda Item
Sl.
No
1 4-Sep-13
2 13-Sep-13 FC LUN
path
redundancy
is not
available in
all the
servers.
DMZ
Landscape
servers are
not getting
backed-up
via HP DP
Software as
required
network
ports are
not open.
Date Raised
Description
Action Register
3 18-Sep-13 TAM/TOM
needs to be
revised
4 18-Sep-13 Onsite
Team-
members
should be in
sync with
each-other.
5 18-Sep-13 Joint MIS
for
Apps\ITO
7 18-Sep-13 NTP needs
to be
configure on
Unix
servers.
8 18-Sep-13 Firmware
upgrade
activity on
Unix
Chassis
having OA
IP
(172.20.71.
240).
6 18-Sep-13 EP Cluster
Maintenanc
e activity.
9 25-Sep-13 File systems
need to be
extended on
DELCRM01
and
DELPI01
UNIX UAT
servers for
system copy
(BI, PI and
CRM
Quality
landscape).
10 25-Sep-13 Unused
EVA4400
storage
space
needs to be
re-claim
from
DELPI03-04
servers.
Data has
already
been
migrated on
NetApp
storage.
11 25-Sep-13 File systems
need to be
extend on
DELBI03 (BI
Production)
server.
12 26-Sep-13 KPI needs
to be shared
on daily
Basis.
13 26-Sep-13 Daily
reporting
and
documentati
on
ownership
should be
taken by all
team
members.
CLOSED ACTION ITEM
Sl.
No
Guideline Actions are to be recorded and numbered consecutively. Each action is marked as Open until complete. When an action is complete the line relating to that action is to be shaded out (Format - Borders & Shading) and status updated to Closed. The closed item is maintained for the next two meetings in the Agenda & minutes then it is deleted from the action register
[2]
Status is either Open, Closed or On Hold
Date Raised
Description
Manoj Deb Recorde
r:
Rajiv
Kumar
26
th
Sept. 2013
Start
Time:
15:00 Hrs
End
Time
15:30 Hrs
Timing
(minutes)
Name
Work
Group/Job
Title Status
Rajiv
Kumar DCS P
Narender
Kumar Unix L2 P
Nazim
Ansari
Backup &
Storage L1 P
Leader
* = Absent )
Onsite-Team 30
Agenda Item Item Presenter
Highlighted to
the client.
Waiting for
inputs. Follow-
up needs to be
done on weekly
basis.
Nazim
Ansari
(Backup
&
Storage)
5-Oct-13 N/A Open
Status[1]
Requirement
has been
shared with the
client over E-
mail few
months back.
Meeting has
been
scheduled for
10
th
Sept. With
client. Client
has to revert
back with
updates.
Nazim
Ansari
(Backup
&
Storage) 18-Sep-13 N/A On Hold
Progress
Report
Person(s
)
Respons
ible By When
Actual
Comp
Date
Consolidated
TAM/Tom
needs to be
update by
onsite team
and get the
same approved
by their
respective
Domain Leads.
The same
needs to be
share with
client for Sign-
off. Unix &
Wintel TAM
shared with
RDLs for sign-
off.
All Onsite
Team-
Members
30-Sep-13 N/A Open
All onsite team-
members
should discuss
with each-other
about
operational
activities on
daily basis.
All Onsite
Team-
Members
N/A N/A Open
E-mail needs to
be sent to
Application
team to get the
application MIS
report by end
of every month.
Rajiv
/Gaurav
Last date
of Every
Month
N/A Open
Downtime
require from
apps team for
below
activities.
1. Disks need
to restructure
according to
old-allocation.
2. AV client
upgrade.
3. MS-Patch
deployment.
4. MS-Cluster
fine-tuning.
POA shared
with apps team
against point
01. Waiting for
downtime
confirmation.
Testing
complete. POA
needs to be
prepare &
downtime
needs to be
arrange. The
activity needs
to be plan on
6
th
Oct-13.
Narender
Kumar
(Unix )
13-Oct-13 N/A Open
H/W analysis
has been done.
Downtime
needs to be
arrange post
month-end.
Narender
Kumar/S
unil
(Unix/Wi
ntel)
13-Oct-13 N/A Open
Open Onsite
Wintel\St
orage
Team
(Sunil
Dwivedi\
Nazim
Ansari)
5-Oct-13 N/A
Scheduled 26
th
Sept 13 1100-
1700 HRS.
RFC: 21947.
We are
working on
same.
Narender
Kumar/N
azim
Ansari
(Unix/Bac
kup and
Storage)
27-Sep-13 N/A Open
Activity
scheduled on
27
th
Sept 13
1200-1500
HRS. RFC:
21944
Narender
Kumar/N
azim
Ansari
(Unix/Bac
kup and
Storage)
27-Sep-13 N/A Open
Approved from
client side and
waiting for
downtime
window.
Narender
Kumar
(UNIX)
13-Oct-13 N/A Open
E-mail needs to
be sent to
service desk to
get it publish
on daily basis.
Rajiv Every Day N/A Open
All team
members are
ready to take
ownership.
Rajiv/Nar
ender/Su
nil/Nazim
On going N/A Open
Guideline Actions are to be recorded and numbered consecutively. Each action is marked as Open until complete. When an action is complete the line relating to that action is to be shaded out (Format - Borders & Shading) and status updated to Closed. The closed item is maintained for the next two meetings in the Agenda & minutes then it is deleted from the action register
Progress
Report
Person(s)
Responsi
ble By When
Actual
Comp Date
Status[2]
Guideline Actions are to be recorded and numbered consecutively. Each action is marked as Open until complete. When an action is complete the line relating to that action is to be shaded out (Format - Borders & Shading) and status updated to Closed. The closed item is maintained for the next two meetings in the Agenda & minutes then it is deleted from the action register
Guideline Actions are to be recorded and numbered consecutively. Each action is marked as Open until complete. When an action is complete the line relating to that action is to be shaded out (Format - Borders & Shading) and status updated to Closed. The closed item is maintained for the next two meetings in the Agenda & minutes then it is deleted from the action register
Master Inventory
Sl No. Primary IP Address Host Name Operating System
1 10.20.64.70 DELPCIT01 Windows
2 10.20.64.71 DELPCIT02 Windows
3 10.20.64.72 DELPCIT03 Windows
4 10.20.64.73 DELPCIT04 Windows
5 10.20.64.74 DELPCIT05 Windows
6 10.20.64.79 DELPCIT06 Windows
7 10.20.64.81 DELPCIT07 Windows
8 10.20.64.82 DELPCIT08 Windows
9 10.20.64.83 DELPCIT09 Windows
10 10.20.64.78 DELDMSDC01 Windows
11 10.20.64.77 DELDMSDC02 Windows
12 10.20.64.75 SERVER6 Windows
13 172.20.71.149 DELEP03 Windows
14 172.20.71.150 DELEP04 Windows
15 172.20.71.159 DELBKUP03 Windows
16 172.20.71.179 DELB101 Windows
17 172.20.71.181 DELEP01 Windows
18 172.20.71.136 DELB123 Windows
19 172.20.71.137 DELB124 Windows
20 172.20.71.146 DELPI03 HP-UX
21 172.20.71.147 DELPI04 HP-UX
22 172.20.71.183 DELPI01 HP-UX
23 172.20.71.148 DELBI03 HP-UX
24 172.20.71.182 DELCRM01 HP-UX
25 172.20.71.129 DELCRM04 HP-UX
26 172.20.71.130 DELCRM05 HP-UX
Inventory Changes
Sl No. HP RFC Date Status
1 20118 6-Jun-13 DECOMMISSIONED
2 IM53887 11-Sep-13 Delpcit09 Remote IP changed.
IM54372 16-Sep-13 Serial number updated of delep01 server
SAN Storage Inventory
S.No. Asset Name Make Model
1 JCBDMS HP EVA 4400
2 Delfiler04 NetApp V-3240
S.No. Asset Name Make Model
1 Delmsl HP Msl 8096
S.No. SAN Switch Make Serial No
1 SAN_TOP Brocade USB101V0Z3
Storage Details
Backup Library Details
SAN Switch Details
2 SAN_BOT Brocade USB101V0ZK
3 SAN_DMS_LEFT Brocade CN8003B067
4 SAN_DMS_RIGHT Brocade CN8003B06D
Support Details
Netapp Support Detail
Country Region Primary Numbers Alternate Numbers Mail
India 000-800-100-3053 1-916-576-7759 support@netapp.com
HP Support Detail Primary Numbers Alternate Numbers Mail
Country Region 1800-11-22-67 30304499 nightdesk.bangalore@hp.com
India
Applicatio
n Group
Data
Center
Code
Installed
Location
Location Address Status
Business
Group
Primary Downtime Contact
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
CITRIX Xenapp 6.0/SapB-one JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
AD/DNS JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
AD/DNS JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
Web Dispatcher JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manufacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manifacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manifacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manifacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manifacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manifacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manifacturing neelesh.srivastava@jcb.com
SAP JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live Manifacturing neelesh.srivastava@jcb.com
Remarks
Primary
IP
Address
Host
Name
Applicatio
n Group
Data
Center
Code
Installed
Location
Location Address
Server has
been
handed-
over to
172.20.71.145DELCRM03 JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live
Delpcit09 Remote IP changed. 10.20.64.83DELPCIT09 JCB_BHDJCB Datacenter 23/7, Mathura Road, Ballabgarh Live
Serial number updated of delep01 server 172.20.71.181DELEP01 JCB_BHDJCB Datacenter 23/7 , Mathura Road, Ballabgarh Live
AMC AMC Start date
Serial No
Total Raw
Capacity
Total Usable
Capacity
Storage
Allocation
Details
Node
Details
SGA93400KH 6700GB
6561
GB
Allocated:
3640 GB
Available:
2921 GB
Delpi01,D
elcrm01
24*7 01-Oct-12
######## 35993.6 GB
20787.2
GB
Allocated:
19692 GB
Available:
7741 GB

Delcrm01,
Delcrm02,
delcrm03,
delcrm04,
4 CTR 01-Oct-11
AMC AMC Start date
Serial No Slot/Drive
Tape
Support
Capacity
Host
Interface
Backup
Node
DEC02702PP 96/3 153.6 TB
4 Gb
Fibre
Channel

Delcrm01,
Delcrm02,
delcrm03,
delcrm04,
6 CTR 01-Oct-12
AMC Start date
IP Address Model No. of Ports
6 CTR 01-Oct-12
172.20.71.55 510 40
6 CTR 01-Oct-12
Storage Details
Backup Library Details
SAN Switch Details
172.20.71.54 510 40
6 CTR 01-Oct-12
172.20.71.237 8/24c 24
6 CTR 01-Oct-12
172.20.71.238 8/24c 24
6 CTR 01-Oct-12
support@netapp.com
nightdesk.bangalore@hp.com
Secondary Downtime Contact
Primary IP
Subnet Mask
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.224
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Vedprakash.SINGH@jcb.com 255.255.255.192
Status Business Group
Primary
Downtime
Contact
Secondar
y
Downtime
Contact
Primary
IP Subnet
Mask
Primary
IP Default
Gateway
DomainN
ame
Manifacturing SAPneelesh.srivastava@jcb.com Vedprakash.SINGH@jcb.com 255.255.255.192 172.20.71.190 delcrm03.india.jcb.local
Manifacturing CITRIX neelesh.srivastava@jcb.com Vedprakash.SINGH@jcb.com 255.255.255.224 10.20.64.91 delpcit09.indiaconnect.jcb.com
UAT neelesh.srivastava@jcb.com Vedprakash.SINGH@jcb.com 255.255.255.192 172.20.71.190 delep01.india.jab.local
AMC end date
30-Sep-13
30-Sep-14
AMC end date
30-Sep-13
AMC end date
30-Sep-13
30-Sep-13
30-Sep-13
30-Sep-13
30-Sep-13
DNS IP
APA
Yes/No
NIC
Teaming
Lan
Speed
Duplex
Mode
Autonego
tion
Backup
Configure
d
Yes/No
Backup
LAN IP
Backup
LAN IP
Subnet
Mask
172.20.64.66 No N/A 1000 Mbps full;full On Yes 172.20.71.159 255.255.255.192
10.20.64.78 Yes 1000 Mbps full;full NO
172.20.64.66 Yes 1000 Mbps full;full Yes 172.20.71.159 255.255.255.192
Backup
LAN
Gateway
Backup
Cell
Server
Remote
Console
Yes/No
Remote
Console
Type
Remote
Console
IP
OA IP
Operating
System
Operating
System
Version
Service
Pack/Ker
nel Level
172.20.71.190delbbkup03 Yes MP Console172.20.71.207 HP-UX HP-UX B.11.31 N/A
ILO console 172.20.71.212 172.20.71.229W2K8 R2 Enterprise SP 1
172.20.71.190delbbkup03 Yes MP Console172.20.71.213 172.20.71.229 W2K8 Standerd SP 2
CPU
Count
CPU Type
CPU
Speed
Physical
Memory
Memory
Type
Cluster
Node
Yes/No
Cluster
Node
Type
Clustered
With
Cluster
Virtual IP
1 (2 logical 2 per socket) Intel(R) Itanium 2 9100 1.42 GHz 16 GB RAM No N/A N/A N/A
2 (4 Logical) Intel(R) Xeon(R) 2.00 GHz 64 GB RAM No N/A N/A N/A
1 (4 logical) Intel(R) Xeon(R) 2.00GHz 24 GB RAM NO
AssetTag Serial No
Hardware
Type
Hardware
Make
Model
Machine
Type
HW AMC
Yes/No
HW AMC
Vendor
HW AMC
Start Date
Yet to get SGH003XTLY Server HPia64 hp server BL860c Server Yes HP 01-Oct-12
SGH005X9RV Server HPProLiant BL460c G6 Server Yes HP 01-Oct-12
SGH005X9RS Server HPProLiant BL460c G6 Server Yes HP 01-Oct-12
HW AMC
End Date
Base
Storage
External
Storage
Yes/No
External
Storage
Make
External
Storage
Model
External
Storage
Serial
Number
DB
Instance
Yes/No
DB Type
DB
Version
30-Sep-13HP EVA 4400 Yes HP HP EVA 4400 SGA93400KH No Yes Oracle
30-Sep-13
30-Sep-13
Applicatio
n Ver
Comment
s
SAP NW7.0 Ehp1/CRM7.0

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