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1.

who introduced 5 management


functions of planning, organization,
command, coordination, and control
A. management organizations (Fayol)
B. activities of management (Gulick)
C. participative management
D. Scientific management
2. The Kurt Lewin change theory model
provides a high-level approach to
change. It gives a manager or other
change agent a framework to implement
a change effort, which is always very
sensitive and must be made as
seamless as possible. The 3-step
process are as follows, EXCEPT:
A. Unfreezing
B. Movement
C. Refreezing
D. Refreshing
3. The expanded 7 management functions
of planning, organizing, staffing,
directing, coordinating, reporting, and
budgeting (POSDCORB); this theory is
the basis for the management process
which is considered by Gulick as:
A. activities of management
B. participative management
C. Hawthorne effect
D. Organizational performance
4. Management theory wherein the people
respond to the fact that they are being
studied, attempting to increase the
behavior that warrants attention.
Productivity increases when
management is paying special attention
to workers regardless of the working
conditions.
A. participative management
B. activities of management
C. Hawthorne effect
D. Organizational performance
5. A process by which the guiding
members of the organization envision
their future and develop the necessary
and appropriate procedures and
operations to actualize the future
A. Strategic planning
B. Goal
C. Objective
D. Vision
6. The following are focus of strategic
planning, EXCEPT:
A. Designed to encompass the
organization's emphasis on mission
statements
B. Strategic action plans
C. Assessment of environment change
D. Change in policies and procedures
E. Environmental factors affecting the
organization
F. The development and execution of
new services
7. The following are elements of strategic
planning, EXCEPT:
A. Proactive
B. Progressive
C. Vision directed
D. Action oriented
E. Creative
F. Innovative
G. Oriented toward positive change
8. A vivid, guiding image and the ultimate
picture of the organization in strategic
planning process is written in the:
A. Vision statement
B. Mission statement
C. Goal
D. Objective
9. Provides direction for the agency or a
department within it; usually specifies
organizational beliefs regarding the
rights of individuals, health and nursing,
expectations of practitioners, and
commitment of the organization to
professionalism, education, evaluation,
and research.
A. Statement of philosophy
B. Vision statement
C. Mission statement
D. Goal-objective
10. Management theory which describes
that if workers could be taught the one
best way to accomplish a task,
productivity would be increased
A. Scientific Management (Taylor)
B. Bureaucratic Functions Weber)
C. Participative Management (Follett)
D. Hawthorne Effect (Mayo)
11. During controlling and evaluating phase,
the following are quality improvement
methods utilized by institutions. Which
one refers to a review process used by
healthcare organization to assure that
the hospital may provide care to clients?
A. Credentialing and licensing
B. Standards of care
C. Clinical pathways
D. Benchmarking
12. Management theory which describes
that more rules, regulations, and
structure within an organization
increases efficiency
A. Scientific Management (Taylor)
B. Bureaucratic Functions Weber)
C. Participative Management (Follett)
D. Hawthorne Effect (Mayo)
13. It involves issuing assignments and
instructions that allow workers to clearly
understand what is expected and to
additionally coach workers to achieve
planned goals
A. Designating
B. Directing
C. Planning
D. Organizing
14. How jobs and tasks are formally divided
and coordinated between individuals
and groups within a company is _
A. Organizational structure
B. Organizational chart
C. Job description
D. Organizational design
15. It is a drawing that represents every job
in the organization and the formal
reporting relationships between those
jobs.
A. Organizational structure
B. Organizational chart
C. Job description
D. Organizational design
16. It is the process of creating, selecting, or
changing the structure of an
organization.
A. Organizational structure
B. Organizational chart
C. Job description
D. Organizational design
17. Groups patients according to specific
criteria and care requirements and thus
helps quantify the amount of nursing
care needed.
A. Patient classification system
B. Staffing
C. Scheduling
D. Total patient care
18. Total nursing hours worked by nursing
staff in a 24 hour period divided by the
patient census at the end of that 24 hour
period.
A. Nursing hours per patient per day
B. Total patient care
C. Patient classification system
D. Scheduling
19. Ensuring that adequate number and mix
of health care team members are
available to provide safe, quality care
A. Staffing
B. Team building
C. Scheduling
D. Collaboration
20. It is the oldest method of organizing
patient care. It also states that nurses
are responsible for planning, organizing,
and performing all care, including
personal hygiene, medications,
treatments, emotional support, and
education for their assigned patients
during a shift.
A. Total patient care
B. Patient classification system
C. Functional nursing
D. Team nursing
21. Registered Nurses functions as team
leader of small group to provide care to
a small group of patients
A. Total patient care
B. Patient classification system
C. Functional nursing
D. Team nursing
22. The RN assumes 24 hour responsibility
for planning, directing, and evaluating
the patient's care from admission to
discharge. While off duty, an associate
nurse goes by the main nurses plan of
care and notifies her if any changes
occur.
A. Primary nursing
B. Team nursing
C. Functional nursing
D. Case management
23. It is a dynamic and systematic
collaborative approach to provide and
coordinate health care services to a
defined population. It is essential to
work with the patients to identify and
facilitate options and services, providing
and coordinating comprehensive care to
meet patient-client needs, with the goal
of decreasing fragmentation and
duplication of care, and enhancing
quality cost-effective clinical outcomes.
A. Primary nursing
B. Team nursing
C. Functional nursing
D. Case management
24. A leadership skill in nursing wherein
clinical expertise and nursing knowledge
is being given priority in selection
process.
A. Technical skills
B. Human skill
C. Conceptual skill
D. Leadership skill
25. A leadership skill in nursing wherein the
ability and judgement to work with
people in an effective leadership role is
being performed.
A. Technical skills
B. Human skills
C. Conceptual skill
D. Leadership skill
26. It is the ability of the leader to
understand the complexities of the
overall organization and to recognize
how and where one's own area of
management fits into the overall
organization. What type of leadership
skill is being described here?
A. Technical skills
B. Human skills
C. Conceptual skills
D. Leadership skills

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