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Apple Mail is a licensed product of Apple, Inc.

Apptix makes no claims, nor warranties as to the use of the Apple Mail software product.
This document provides instruction for configuring Apple Mail to communicate with your Apptix hosted email account.







































Apple Mail Exchange
Configuration
Microsoft Exchange 2007 and Mac OS
X 10.6 Snow Leopard
Apptix Live Support: 866-428-0128
Apple Mail Configuration / Introduction | Page 2 of 18

Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

AppleMailConfigurationInstructions

TheseinstructionsshowhowtoconfigureAppleMailonMacintoshcomputerswithOSXversion10.6or
higher.BeforeproceedingwithAppleMailconfiguration,itshouldbenotedthatMicrosoftEntouragefor
MacisnolongerneededtoworkwithApptixsMicrosoftExchangebasedserversthecombinationof
AppleMail,iCal,andAddressBookprovidesimilarfunctionalityastheEntouragesoftware.

AppleMailcanbeconfiguredtoworkwithApptixthroughtheExchangeservicethisisselectedwhen
youfirstbeginconfiguringAppleMail.WithpreviousversionsofMac,athirdpartyapplication(i.e.,
Entourage)wasrequiredtoconnecttoExchangebasedsystems.Now,withMacOSX10.6SnowLeopardor
higherOS,supportforallofthefeaturesandfunctionalityofExchangeServer2007inbuiltin.

BeforeconfiguringAppleMail,ensurethatyouhavealreadycreatedtheusermailbox/emailaddresswithin
theApptixOnDemandwebbasedaccountcontrolpanel.TheAppleMailclientutilizesExchangeWeb
Services(EWS),whichispartoftheOutlookWebAccess(OWA)feature.TheOWAaccessmustbeenabled
whencreatingthemailbox(seescreenbelowshowingOWAandActiveSyncenabledforthisexample
mailbox)).


Apple Mail Configuration / ConfigurationExchange Autodiscover | Page 3 of 18

Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

ConfigureAppleMailwithExchangeAutodiscover
IfyouhavenotpreviouslyrunAppleMailorconfiguredanemailaccount:
1. YouwillbepromptedwiththeWelcometoMailwindowbelowwhenyoufirstrunAppleMail.This
wizardwillguideyouthroughsettingupyourfirstemailaccountafteryouclicktheContinuebutton.

IfyoudonotseethewizardaboveorhavepreviouslyusedAppleMail:
RunAppleMailandgotothePreferencesmenuandthenclicktheAccountsiconasshowninthepicture
below.Thenclickthe+symbol/buttononthebottomleftofthewindow.

Apple Mail Configuration / ConfigurationExchange Autodiscover | Page 4 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

2. YoushouldnowbeattheNewAccountwindowasshownbelow.Enteryourfullname,emailaddress
andpasswordofyourApptixExchangeaccount.ClicktheContinuebutton.

3. ExchangeAutodiscoverwillgatherthenecessaryinformationfromtheserverandfinishthe
configuration.Note,inorderforAutodiscovertofunctionproperly,yourNetworkAdministratorshould
haveconfiguredanautodiscover.yourdomainname.comentryintoyourDNSservicepleasecontact
youradministratorformoreinformation.

4. IftheExchangeAutodiscoverservicedoesnotautomaticallyconfiguretheclientsettings,youwillhave
tocompletethestepsbelowtocompletetheclientsetup.

Apple Mail Configuration / Manual Configuration of Exchange | Page 5 of 18

Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

ConfigureAppleMailManually
IfyouhavenotpreviouslyrunAppleMailorconfiguredanemailaccount:
1. YouwillbepromptedwiththeWelcometoMailwindowbelowwhenyoufirstrunAppleMail.This
wizardwillguideyouthroughsettingupyourfirstemailaccountafteryouclicktheContinuebutton.

IfyoudonotseethewizardaboveorhavepreviouslyusedAppleMail:
RunAppleMailandgotothePreferencesmenuandthenclicktheAccountsiconasshowninthepicture
below.Thenclickthe+symbol/buttononthebottomleftofthewindow.

Apple Mail Configuration / Manual Configuration of Exchange | Page 6 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

2. Fromthepulldownmenu,chooseExchange2007.

3. Enteradescriptionfortheaccount(forexample,WorkorExchange).

4. EnterthefullyqualifieddomainnamefortheorganizationsExchangeClientAccessServer(CAS).The
defaultforApptixusersismail.hostaccount.comasshownbelow.NotethattheCASdoesntnecessarily
sharethesameaddressastheOutlookWebAccess(OWA)Serveralthoughtheyoftendo.HTTP
prefixesarenotrequired.
Apple Mail Configuration / Manual Configuration of Exchange | Page 7 of 18

Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

5. EntertheExchangeusernameandpassword.Theusernameisthefullemailaddress.

6. MakesuretheAddressBookandiCalcheckboxesareselectedtoautomaticallysetupthose
applications.Ifthesearenotselected,youcanmanuallyconfiguretheseapplicationslater.

Apple Mail Configuration / Manual Configuration of Exchange | Page 8 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

7. Asummaryofthesettings,seebelow,willappear.

8. Onceyoucompletetheaccountconfigurationandoptionallyanyimportoflegacydata,themain
windowforAppleMailshoulddisplay(asshownbelow).AnyemailcontainedinyourApptixaccount
willbesynchronizedintoyourInbox(orotherfolders).

Apple Mail Configuration / Additional Apple Mail Settings | Page 9 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

ConfigureAdditionalAppleMailSettings
AdditionalsettingsfortheAppleMailclientcanalsobeconfigured.FromtheAccountsPane,number1
above,youcanmodifytheaccountinformation(emailaddress,password,etc.):

YoucanalsomodifythefollowingsettingswithintheMailboxBehaviorsandAdvancedscreensofthe
AccountsPane:


Apple Mail Configuration / Configure iCal Manually | Page 10 of 18

Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

ConfigureiCalManually
Normally,iCalwillbeautomaticallyconfiguredtoutilizeExchangeifyoufirstconfiguredAppleMailas
describedabove.IfyouneedorwishtoconfigureiCalmanually,followthesesteps:

1. FromtheAccountsPaneintheiCalapplicationenteradescriptionforthecalendar.

2. EntertheExchangeusernameandpassword.Theusernameisthefullemailaddress.

Apple Mail Configuration / Configure iCal Manually | Page 11 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

3. Usethepulldownmenutochoosethecalendarrefreshrate.

4. FromtheServerSettingstab,enterthefullyqualifieddomainnamefortheorganizationsExchange
ClientAccessServer(CAS).(Forexample,exchange01.example.com,notexchange01)Notethatthe
CASdoesntnecessarilysharethesameaddressastheOutlookWebAccess(OWA)Serveralthough
theyoftendo.HTTPprefixesarenotrequired.

Apple Mail Configuration / Configure iCal Manually | Page 12 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

5. TheServerpathshouldbe/EWS/Exchange.asmx

6. CheckUseSSL,ifthisisnotalreadyselected.

Apple Mail Configuration / Configure iCal Manually | Page 13 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

7. UsetheDelegationtabtograntotherusersaccesstoyourcalendar.

8. Yourdefaultcalendarwillappearandresemblethecalendarbelow,dependingonyourview.

Apple Mail Configuration / Configure Address Book Manually | Page 14 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

ConfigureAddressBookManually
Normally,AddressBookwillbeautomaticallyconfiguredtoutilizeExchangeifyoufirstconfiguredApple
Mailasdescribedabove.IfyouneedorwishtoconfigureAddressBookmanually,followthesesteps:

1. FromtheAccountsPaneintheAddressBookapplicationenteradescriptionforthecontacts.

2. EntertheExchangeusernameandpassword.Theusernameisthefullemailaddress.

Apple Mail Configuration / Configure Address Book Manually | Page 15 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

3. Usethepulldownmenutochoosethecontactsrefreshrate.

4. FromtheServerSettingstab,enterthefullyqualifieddomainnamefortheorganizationsExchange
ClientAccessServer(CAS).(Forexample,exchange01.example.com,notexchange01)Notethatthe
CASdoesntnecessarilysharethesameaddressastheOutlookWebAccess(OWA)Serveralthough
theyoftendo.HTTPprefixesarenotrequired.

Apple Mail Configuration / Configure Address Book Manually | Page 16 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

5. TheServerpathshouldbe/EWS/Exchange.asmx

6. CheckUseSSL,ifthisisnotalreadyselected.

Apple Mail Configuration / Configure Address Book Manually | Page 17 of 18



Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

7. YourdefaultAddressBookwillappearandresembletheAddressBookbelow,dependingonyourview.


Apple Mail Configuration / Supported Exchange Features | Page 18 of 18

Apptix Live Support: 866-428-0128 Configuring Mac OS X 10.6 Snow Leopard for Microsoft Exchange 2007

SupportedExchangeFeatures:

Mail
SendandreceiveExchangemessagesineitherplaintextorHTML.
OrganizemessageswithExchangemailfolders.
Manageeventinvitationsfromtheinbox.
AutocompleteaddressesfromtheGlobalAddressList(GAL),contactfolders,anddistributionlists.
FindmessagesinstantlyusingSpotlightsearch.
PreviewdocumentandfileattachmentstousingQuickLook.
Setmessagepriorities.
Managequotalimits.
Accessmailoffline.

Calendars
ViewandeditExchangecalendarevents.
Organizeyoureventsonmultiplecalendars.
Sendandreceiveeventinvitations.
Schedulemeetingsusingfree/busyavailabilityinformation.
FindtheearliesttimeavailableforattendeesusingAutoPick.
Delegateyourcalendartocolleagues.
Bookroomsandresources.
Addalarmstoevents.
Attachfilestoevents.
AutocompleteeventattendeesandresourcesfromtheGlobalAddressList(GAL),contactfolders,and
distributionlists.
AccessExchangecalendars,events,andtasksoffline.

Contacts
ViewandeditExchangecontacts.
OrganizecontactsintoExchangecontactfolders.
SearchtheGlobalAddressList(GAL).
CopyGALcontactstocontactfolders.
FindcontactsinstantlyusingSpotlightsearch.
Accesscontactphotos.
DragcontactstoiCaltocreatemeetings.
Accesscontactsoffline.

Notesandtasks
ViewandeditExchangetasks.
Assignaduedatetoatask.
Assignaprioritytotask.
Assignanalarmtoatask.
Markataskcompleted
ViewandeditExchangenotes.
ViewExchangenotesininbox.

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