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COMPETITORS ANALYSIS FOR IL&FS SKILLS IN SKILL

DEVELOPEMENT SECTOR


A SUMMER PROJECT STUDY SUBMITTED IN PARTIAL
FULFILLMENT FOR THE REQUIREMENT OF THE TWO YEAR POST
GRADUATE DIPLOMA IN MANAGEMENT (2013-15)


BY
Name- Nitin Singhal
Roll No- 127








LAL BAHADUR SHASTRI INSTITUTE OF MANAGEMENT,
DELHI
JUNE, 2014
ACKNOWLEDGEMENT

The conclusion of any project is not complete without thanking the people behind the venture and this
project is no exception. Racing against time as well as fast approaching deadlines, the fact that the project
was successfully completed in time would not have been possible without the help and support of many
people. Their constant guidance and encouragement coupled with the efforts and their commitments acted
as the cornerstones for the successful completion of the project. It gives me immense pleasure to
acknowledge the persons whose help gave me the required confidence, enthusiasm, and perseverance in
order to successfully culminate this project.

I express my sincerest gratitude to Mr. Vivek Pandit (Vice President-Operations and Marketing
IL&FS Skills) and Ms. Deepti Singh (Manager-Operations IL&FS Skills) for providing invaluable
guidance, suggestions, as well as constant encouragement as my mentor for this project.

I also express my sincerest thanks to my faculty mentor, Ms. SMITA SHARMA (Prof. LBSIM) for her
guidance and encouragement during the various stages of the project. Lastly, I would like to thank
IL&FS Skills, for giving me a chance to pursue an internship in the domain of my choice and for giving
me the vital support and freedom to carry out my project.


Nitin Singhal
PGDM General (2013-15)
LBSIM, New Delhi
CERTIFICATE


It is certified that the Project Report entitled Competitors Analysis of IL&FS Skills in Skill
development sector submitted by Mr. Nitin Singhal, PGDM, Lal Bahadur Shastri Institute of
Management, New Delhi, has been successfully completed under my guidance as a part of his Summer
Internship Project at IL&FS Skill development Corporation. All the report and data submission has been
done in the respective departments.



We wish him all the best for his future






Signature of Mentor
Date:
Mr. Vivek Pandit
Vice President- Operations and Marketing
IL&FS Education and Technology services
NTBCL Building, Noida flyway
Noida Sector 15A, Noida, U.P.












TABLE OF CONTENTS

Chapter Title Page Number
1 Introduction

1
1.1 Group Companies of IL&FS

5
1.2 Introduction to IETS

13
1.3 Overview of ISDC 20

1.4 About STAR Scheme 22

2 Primary and Secondary Research 23

2.1 Research Objective- Main and Sub Objective 23

2.2 Sub Objective-1 24

2.3 Sub Objective-2 27

2.4 Sub Objective-3 46

3 Recommendations 50

4 References 51











LIST OF TABLES

S.No

Description Page Number
Table 1.1

Shareholding Pattern of IL&FS 3
Table 1.2

Financial Results of IL&FS 4
Table 1.3

IL&FS ETS Business Practice 14 &15
Table 1.4

Large NSDC Training partner 24
Table 1.5

Medium-Small NSDC Training partner 25
Table 1.6

Regional NSDC Training Partner 26


LIST OF FIGURES

S.No

Description Page Number
Figure 1.1

About IL&FS 2
Figure 1.2

Corporate Engagement for CSR commitments 16
Figure 1.3

Foot Prints of IETS 19
Figure 1.4

Methodology of IL&FS Skills 21
Figure 1.5

Comparison- Number of centers 46
Figure 1.6

Comparison- Number of Students trained 47
Figure 1.7

Comparison- Students per centre 47
Figure 1.8

Comparison- Placement Ratio 48

1






CHAPTER-1
INTRODUCTION



About IL&FS
IL&FS and its subsidiary companies
Introduction to IL&FS education and Technology services
Overview of IL&FS skill Development Corporation
About STAR scheme














2

1. About IL&FS

Infrastructure Leasing & Financial Services Limited (IL&FS) is one of India's leading infrastructure development
and finance companies. IL&FS was promoted by the Central Bank of India (CBI), Housing Development Finance
Corporation Limited (HDFC) and Unit Trust of India (UTI). Over the years, IL&FS has broad-based its
shareholding and inducted Institutional shareholders including State Bank of India, Life Insurance Corporation of
India, ORIX Corporation - Japan and Abu Dhabi Investment authority

IL&FS has a distinct mandate - catalyzing the development of infrastructure in the country. The organization has
focused on the commercialization and development of infrastructure projects and creation of value added financial
services. From concept to execution, IL&FS houses the expertise to provide the complete array of services
necessary for successful project completion: visioning, documentation, development, finance, management,
technology and execution.
Infrastructure Leasing & Financial Services Ltd (IL&FS) was incorporated in 1987 with the twin business
mandates of commercializing infrastructure projects and setting up value added financial services. The initial joint
venture format included Central Bank of India, Unit Trust of India and The Housing Development Finance
Corporation. IL&FS commenced operations in 1988. Over time additional institutional shareholders came on
board to facilitate IL&FS with the capital base essential for delivery on the business mandates.

The organization has quickly grown to be recognized as a professional institution with a skilled cadre of personnel
and distinctive businesses. The IL&FS Group has developed a pool of institutionalized resources and functional
expertise in areas such as project management, project engineering, finance, risk management and environmental-
social management, which are strategic to the Infrastructure development activity.




(Figure- 1.1)

3

I. Public Private Partnership-
IL&FS is widely recognized as the pioneer of Public Private Partnership in India. Today IL&FS has evolved into
a prominent institution that harnesses the power of Public Private Partnership, to develop and finance
infrastructure projects across a variety of sectors. Almost uniquely, IL&FS has succeeded in turning infrastructure
capacity creation into a commercially viable proposition.

Our infrastructure projects are developed in conjunction with Governments, financing agencies, private sector
partners and communities. This unique Public Private Partnership helps to leverage limited public funds, reduce
life cycle cost, develop and execute more projects on a sustainable basis.

IL&FS is committed to providing projects with financial investment, managerial expertise and inputs that ensure
efficiency in service delivery. We offer a full range of financial, project development and management services.
These services include investment banking, project financing, project development, management and
implementation, asset management, merchant banking, corporate advisory services and back office services.
Successful infrastructure projects require the close involvement of an array of stakeholders. IL&FS has sponsored
various projects in the infrastructure space in association with a range of partners that encompass both State
Governments as well as Private Sector Partners, including communities. IL&FS identifies need-driven projects
(e.g. roads, bridges, power, ports, water supply, area development etc.) which can be commercially viable. IL&FS
then uses innovative structural / financial techniques to enhance project viability and has already successfully
pioneered several such projects.Over the years, building on experience gained in the infrastructure space, IL&FS
has widened its business scope from mere development of infrastructure projects to encompass a full range of
related activities.
Shareholding Pattern- IL&FS is a Finance Company, promoted by the Central Bank of India (CBI), Housing
Development Finance Corporation Limited (HDFC) and Unit Trust of India (UTI). Over the years, IL&FS has
broad-based its shareholding and inducted Institutional shareholders including Life Insurance Corporation of
India, State Bank of India, ORIX Corporation Japan, and Abu Dhabi Investment Authority.

Sr. No Shareholders Name Percentage
1 Life Insurance Corporation of India 25.34
2 ORIX Corporation, Japan 23.04
3 Abu Dhabi Investment Authority 11.09
4 Housing Development Finance Corporation Limited 9.81
5 Central Bank of India 8.34
6 State Bank of India 6.98
7 UTI-Unit Linked Insurance Plan UTI Asset
Management Co Pvt Ltd
0.80
8 India Discovery Fund Limited 0.68
9 Bay Capital Investment Managers Private Limited -
A/c PMS Client Account
0.27
10 IL&FS Employees' Welfare Trust & Others 13.65
Total 100.00

(Table- 1.1)
4

Financial Results
The summarised, audited financial results of the Company for three years are provided below:
(Rs MN)

Year Ended March 31 2011 2012 2013


Total Income 11,495.28 10,874.55 13,777.74


Gross Profit 5,914.28 3,916.05 5,186.13


Operating Income 5,795.48 3,792.92 5,061.76


Profit Before Tax 2,683.30 4,296.05 4,422.91


Equity Capital 1,141.07 1,154.70 1,168.33


Net Worth 21,672.16 24,535.06 27,433.63


Total Assets 81,626.48 94,218.41 104,836.72


Dividend (%) 65 75 80

(Table 1.2)












5

1.1 Group Companies of IL&FS

1) IL&FS Infrastructure Development Corporation Limited

IL&FS Infrastructure Development Corporation Limited (IIDC) is the advisory and project development wing of
IL&FS. It provides integrated and comprehensive professional services towards development of infrastructure
projects and related components from project conceptualization to project implementation, with a focus on sectors
like:
Municipal/ Urban Infrastructure covering Water Supply and Sanitation, Transportation (Bus Terminals,
Parking Areas), Commercial District Development, Environmental and Social Assessments, Financial
Strengthening and Municipal Bonds
Transportation: Roads and Bridges, Airports, Ports
Industrial Parks and Area Development Projects
Tourism
Power
E-Governance and ITES
Health
Agriculture-related infrastructure such as Integrated Modern Markets
Capacity Building & Training
It is a high-powered cell delivering on projects right across the above-mentioned spectrum. Some of the
significant contributions have been Delhi-Noida Toll Bridge and Visakhapatnam Industrial Water Supply
Program

2) IL&FS Transportation Networks Limited

In November 2000, IL&FS incorporated IL&FS Transportation Networks Limited (ITNL) in order to pursue
various new project initiatives in the area of Surface Transport. IL&FS has domiciled its transport sector
investments and resources in this company and now represents itself in this sector through ITNL. The focus of
ITNL is to develop and build a pan-India Surface Transport business. ITNL has accomplished this by leveraging
various investment opportunities and also acquiring and managing projects

ITNL has been involved in the development and implementation of projects related to Highways, Flyovers,
Bridges and Roads across the country. These projects, both at cash generation stage and/or at construction stage,
have been benchmarked to meet international standards in terms of technology and facilities. ITNL has over the
years acquired a position of leadership in the roads sector and has expanded its scope of activities to Ports,
Railways and other Urban Transport Sectors.

3) IL&FS Education and Technology Services Limited

IL&FS Education and Technology Services (IL&FS ETS), also known as IETS, is the education infrastructure
development initiative of IL&FS. The objective of IETS is to make learning an experience-led, interactive,
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insight-based and stimulating journey. Our wide range of products for children and adults is carefully crafted to
provide learners with a rich, multi-sensorial experience in learning.

These products, many of which are widely recognized as the SCHOOLNET range of teaching-learning tools,
include a scientific and creative mix of innovative hardware, technology-based instructional materials, workshops,
teacher training, printed content and material that incorporates video, audio and multimedia technology.

4) IL&FS Environmental Infrastructure & Services Limited

IL&FS Environmental Infrastructure & Services Ltd. (IEISL), promoted by IL&FS, focuses on environmental
sector initiatives. IEISL provides consulting services to project developers, belonging to public and private sectors
as well as financial institutions, in India and abroad.

IEISL operates on a proactive philosophy that ecological thinking is critical to bring in both sustainability and
competitiveness in any economic development. Complementing the Companys areas of expertise is its distinctive
ability to develop and customize geo-spatial information.

IEISL promotes environmental initiatives in the framework of Public Private Partnership. Here IEISL operates as
Programme Manager to conceive, steer and manage projects that have a complex interface between government,
business and communities.

Programmes such as Ecocity and Environmental Information Centre, with the Ministry of Environment and
Forests, Government of India or Greenhouse Gas Reduction in Textile Cluster at Tirupur, with US Agency for
International Development are illustrations of projects where IEISL operates as a Programme Manager

5) IL&FS Engineering and Construction Company Limited

IL&FS Engineering and Construction Company Limited (IL&FS Engineering Services) is one of the leading
Multi-National Infrastructure Development, Construction and Project Management companies with nearly three
decades of rich and varied experience in executing landmark projects. The Company has demonstrated its
capabilities in sectors such as Roads/Expressways/Highways, Railways & Metros, Buildings and Industrial
Structures, Irrigation Canals, Tunnels and Dams, Thermal and Hydel Power Projects, Ports, and Oil & Gas on
EPC/Item Rate basis.

The Companys area of operations and interests are spread across the following segments:

Transportation
Roads, Highways & Expressways
Urban Transportation, Railways & Metros
Ports & Airports

Buildings & Structures
Residential Buildings
Commercial Buildings
Industrial Structures
7

Institutional Buildings

Water
Dams, Barrages & Canals
Tunnels
Water Treatment, Storage & Transportation

Energy
Oil and Gas (EPC for Process Plants, Tank age & Terminals, Pipelines)
Hydel Power
Thermal Power (Civil Works)
Power Transmission & Distribution


IL&FS Engineering Services follows a unique creative process approach that specifically addresses the technical
and financial issues within the project design and implementation cycle ensuring integrated service delivery
within a given schedule and budget target.

With a fleet of state-of-the-art equipments and supported by a Central Workshop for maintenance of the
equipment fleet and mobile workshops for earth moving equipments, the Company is strategically positioned to
execute projects with least hindrances arising out of terrains and location

IL&FS Engineering Services has been awarded IMS Certificates (ISO 9001:2008 Quality Management System,
ISO 14001:2004 Environmental Management System, and OHSAS 18001:2007 Occupational, Health and Safety
Management System) by Germany based TUV Nord and is committed to the highest standards of quality, safety,
health, and environment.

The Company bagged the Fastest Growing Construction Company in India large size category award in 2008
for the third consecutive year that was instituted by Construction World and National Institute of Construction
Management & Research (NICMAR). It had bagged these three awards in 2006 for small size category, in 2007
for medium size category, and in 2008 for large size category.

6) IL&FS Maritime Infrastructure Company Limited

To tap the huge potential in the Maritime sector while replicating the successful framework of Infrastructure
project development & execution in Maritime sector and to capitalize on the maritime & logistics sector
opportunities, IL&FS incorporated IL&FS Maritime Infrastructure Company Ltd. (IMICL) in 2006 with an
objective "To build a valuable maritime business platform built on a diversified asset portfolio, services and
strategic alliances leveraging on existing group strengths".

IMICLs target investment portfolio includes:
Maritime Infrastructure: Development of green field /Brownfield port & terminal projects, and shipyards
/ship repairs
8

Ancillary Business: Port based SEZs, Free Trade Warehousing Zones, Oil tank farms, Logistics Hubs/
Inland Terminals/Container Freight Stations
Services: Coastal Shipping, Marine Transport, Project Cargo

Projects in the above sub-sectors are executed on a Public Private Partnership (PPP) basis, through bidding or on
the basis of bilateral negotiation with Central /State Governments.

Core Competencies in the Maritime Sector:
Project identification & conceptualization
Project development & management
Project structuring
Project implementation

IMICL identifies, evaluates and selects maritime and related sector projects based on a holistic approach of
sustainable development including hinterland development, connectivity, logistics infrastructure
IMICL is currently developing Greenfield Ports (Multi-User & Captive), Fertilizer & Multipurpose Terminal,
Port-based Tank Terminal, Shipyard and a Multi-Product (Marine & Energy) Special Economic Zone
In addition to the foregoing, IMICL provides project development and advisory services to a number of Maritime
Authorities across the country.


7) IL&FS Water Limited

IL&FS Water Limited (IWL) is a wholly owned subsidiary of Infrastructure Leasing & Financial Services
Limited (IL&FS) focused on the commercialization and development of infrastructure projects in the water and
waste water sector providing end to end solutions in developing and implementing projects, from concept to
execution.

IWL houses the expertise to provide the complete array of services necessary for successful project completion in
the following sectors:
Bulk water supply
Urban Drinking Water Distribution
Industrial Water Reuse and Effluent Treatment
Urban Sewage Management
Desalination

Projects in the above sectors can be executed on Build Own Operate Transfer Basis (BOOT) through joint
development on a Public Private Partnership (PPP) basis, or on the basis of management contracts

The IL&FS Water business group consists of the following entities:

Tamilnadu Water Investment Company (TWIC) Joint venture of IL&FS and Government of Tamilnadu (GoTN)
to develop projects in the water sector in Tamilnadu.
9


New Tirupur Area Development Corporation Limited (NTADCL) A Special Purpose Vehicle (SPV) formed to
develop the Tirupur Water Supply and Sewerage Project.
IL&FS Paradip Refinery Water Limited A Special Purpose Vehicle (SPV) formed to develop the Paradip
Refinery Water Supply Project for Indian Oil Corporation Limited.

8) IL&FS Energy Development Company Limited

IL&FS started its energy business in 2008 through its subsidiary IL&FS Energy Development Company Limited
(IEDCL). The objective was to develop, own and operate power generation and power transmission assets in
India and abroad. In a span of five years IEDCL has successfully secured a number of power generation projects
having diverse fuel linkages, such as gas, coal, hydro and biogases
IEDCL has built considerable in-house expertise in various facets of project development and management such
as technical, legal, regulatory, environment and financial
The advisory services in project development and implementation are provided to State Governments, large
Public Sector companies as well as Private Sector clients. This has helped in establishing brand equity, providing
priority access to state/central government and regulatory bodies and playing a very active role in formulation of
various power sector policies
The brief details of the generation capacities in various stages are as follows:
Presently around 1000 MW power generation capacities of IEDCL are in operation, 3,000 MW capacities are in
various phases of implementation and around 10,000 MW capacities are in project development phase. On the
transmission side, around 250 Kms 400 KV D/C power transmission line is in operation, 410 Kms is under
implementation and 145 Kms connecting Nepal and India is in the development phase. IEDCL expects to achieve
a gross generation capacity of 14,000 MW by FY2019.

9) IL&FS Securities Services Limited

IL&FS Securities Services Ltd., (ISSL) is a 100% subsidiary of IL&FS. ISSL evolved as a captive service
provider for IL&FS for its activities in 1995 and functioned as a division of IL&FS. It harnessed the operations
synergies through consolidation of all back office operations of IL&FS under one roof.

Back office process knowledge accumulation led to the development of independent service lines, which were
offered to external clients on a commercial basis. In addition to these licenses for offering custodial services,
depository services and clearing services were also offered to retail and corporate clients.

The volume achieved critical mass in 2006, enabling hiving off of the operations into a separate entity, IL&FS
Securities Services Ltd., (ISSL). ISSL was incorporated in July 2006 as a 100% Subsidiary of IL&FS and has
been able to build requisite capabilities for undertaking all the services offered by it. It holds leadership positions
in F&O Clearing and new products such as Broking Back Office, Brokers Broker and ESOP Funding. In terms of
a centralized operations center, it has over 35,000 square feet of captive space for housing the back office and
service units for all the business operations. This also includes around 10000 sq ft. of industry standard storage
10

space for document safe custody. Fall back infrastructure arrangement in the form of captive space available
within the IL&FS Group to accommodate further growth. Requisite Disaster Recover infrastructure is in the
process of being created and data replication for critical operations like Depository and Clearing operations
already implemented.

ISSL has developed strong in-house capabilities to develop systems for all its Activities. It has a 38-member team
well qualified and experienced, both in software and in capital markets, to undertake this. In addition to
developing systems, the in house team is also able to provide round the clock 24/7 support. All steps are being
implemented for the disaster recovery site, and a mini server farm at Bangalore, proposed to be used for this
purpose.

10) IL&FS Investment Managers Limited

IL&FS Investment Managers Limited (IIML) is one of India's largest domestic private equity fund management
companies with over US$ 3.2 billion under management on behalf of leading Indian and International Institutions.
IIML has been an active investor in the Indian market since 1997 with aggregate investment experience spanning
over a decade and access across industry sectors. IIML's experience covers the entire Private Equity lifecycle
right from raising funds, making and planning investments to restructuring and exits. IIML manages a number of
Funds, which are invested across a variety of sectors including Infrastructure, Technology, Media, Retail,
Consumer Services, Manufacturing and Real Estate. The IIML business model and investment processes have
been structured in line with global standards and it has an established financial track record.
IIML's principal objective is to deliver 'market superior' returns. IIML's investment thesis and planned approach is
essentially built upon the following key elements:
Invest in demonstrated and sustainable competitive advantage
Back management teams with a track record or those that exhibit abilities to successfully lead and build
dominant companies
Structuring to minimize risk and maximize returns
Continuously evaluate and re-examine exit strategies
Leverage proprietary deal flow
IIML is an active investor, seeking significant ownership positions and involvement. IIML works with the
management of portfolio companies to supplement operational and strategic planning.
IIML has developed an extensive proprietary network that provides a substantial source of deal flow and informed
insights into the Indian investment environment.

11) IL&FS Trust Company Limited

IL&FS Trust Company Limited (ITCL), a subsidiary of IL&FS, is one of the leading fiduciary service providers
in India

ITCL provides various trusteeship and allied services as an Independent Fiduciary Service Provider for:
11

debt issuances and loans
securitized paper
mutual funds, private equity, venture capital funds
social trusts, not for profit trusts and other special purpose vehicles

Our personalized and multidisciplinary approach encourages our Customers to choose the structure best suited to
their requirements.

Delivery Bandwidth

ITCL delivers services in the value chain beginning with the appraisal of loans to disbursement till full closure of
the loan, NPA recoveries, safeguarding and others

ITCL's strength is backed by
its empowered team of finance and legal professionals,
its ability to thoroughly understand financial markets structured instruments, project finance,
infrastructure finance,
technology driven systems and processes to best take care of systemic requirements of the transaction
ISO 9001:2000 certified processes
a strategic arrangement with Bank of New York (BNY) to provide fiduciary and trust services

BNY, rank 1 trustee for all U.S. and International public and private debt, is one of the world's largest trust
banks, servicing over 90,000 issues, representing over $1 trillion in outstanding debt

Suite of Products

At ITCL, we provide tailor-made fiduciary services that meet the evolving demands of the financial services
sector. We believe that a sound transaction structure leads to identification and management of risks in the
process of delivery. The ability to identify mitigation measures between borrowers and lenders ensures ease of
resolution. The transaction documentation executed by us incorporates these principles. Our well-structured
monitoring framework reinforces them through review of fiduciary roles and responsibilities

Debenture / Bond Trusteeship
Trusteeship for vanilla / structured debt offerings, be it private placement or public issuances for corporates,
public sector enterprises and institutions

Security Trustee
Holding Borrowers assets including interest in underlying security on behalf of multiple Lenders and includes
other services in the value chain supplementing complex structures of the transactions, such as, Facility Agent,
Escrow Agent, Trust and Retention Account Agent, Monitoring Agent, Inter-creditor Agent etc

Trusteeship and Investor Representative for Securitised Paper
Host of services are provided starting from setting up of the Trust, ensuring receipt of cash flows, servicing of
PTCs, compliance with rating conditions, Investor servicing payout computations and timely deliveries,
complying with waterfall mechanisms, back-office support, pool performance reviews etc

Fiduciary Services for Funds
Trusteeship for Private Equity and Venture Capital Funds, Mutual Funds, Employee Welfare Trusts,
comprehensive back office and compliance activities for the same
12


Asset Preserve
An alternate approach to complete succession / wealth planning for High Net Worth Individuals through a
combination of trust structures, wills and consequent executorships arrangements

Debt Recovery and Receivership
Facilitating Banks, FIs and Corporations recover their dues / enforce their securities, expeditiously, through the
Debt Recovery Tribunal, SARFAESI or otherwise. ITCL is the sole empanelled DRT Receiver in Mumbai

e-Access Storage
Providing a secure document management solution with an anywhere anytime electronic access facility for
critical client documents.

12) IL&FS Financial Services Limited

IL&FS Financial Services Ltd (IFIN) is a 100% subsidiary of IL&FS, with a combination of Investment Banking
skill sets comprising of Debt Syndication, Corporate advisory and lending capabilities. The mandate to IFIN is to
provide value added Investment banking services to a select group of customers

The Financial Services business comprises four principal components:

Investment banking business : is the fundamental driver of corporate relationships and is an amalgam of high
yielding debt portfolio

Project Debt syndication business : is the principal wholesale debt distribution platform which has been
instrumental in financial closure of large projects across a number of sectors.

Corporate Advisory services business : mobilizes private equity and provides other advisory services to customers

Project Finance Advisory : works closely with the other business to develop and execute mandates in
infrastructure sector and support new initiatives of the IL&FS Group.

There is a high level of synergistic value of all these businesses inter-se, and for the Group in the current
environment, which has multiple opportunities for other business verticals of the IL&FS Group in the
infrastructure space.







13

1.2 Introduction to IL&FS Education and Technology Services (IETS)

Started in 1997 as Schoolnet, IL&FS Education and Technology Services Limited (IL&FS Education) is the
Social Infrastructure arm of IL&FS group with its specialised services in Education, Skills Development,
Health and Cluster Development. IL&FS Education works with a number of clients Central and State
Governments and several PSUs, Corporate and other private sector companies to deliver a holistic
development model in a Public Private Partnership (PPP) mode. Over the years, IL&FS Education has evolved
the expertise to provide the full array of services from Concept to Commissioning for social infrastructure
programs with a strong sense of commercial sustainability.

Presence of IL&FS Education: IL&FS Education with its registered office at Mumbai and Headquarters in New
Delhi is present in 540 districts (out of 641 districts) in 25 states. Through our regional offices, skill training
institutes and centres, schools, health centre we engage in many types of social infrastructure projects. Our
geographical presence is complimented by our network of 1000 plus partners, making us one of the largest social
infrastructure companies in India.

Structure of IL&FS Education: IL&FS Education operates in a matrix structure with several practices and
support groups working with our regional offices in 25 states. With Public, Private, Partnership (PPP) as the base
for all initiatives, the group is also supported by two specialised subsidiaries - IL&FS Skill Development
Corporation (IL&FS Skills) and IL&FS Cluster Development Initiative (ICDI).

We are committed to enhancing the quality of minds across the learning spectrum by providing integrated
solutions blended with Technology which Educate and provide skills for employment thus empowering various
learner segments.

Our Work

Leveraging our corporate strength in managing large scale programmes in a Public Private Partnership (PPP)
mode, we work in three key focus areas of Education, Skill Development and Cluster Development. Through our
work we are not only stimulating the education and skilling market but also working with small and medium
enterprises to create jobs at the local level. We follow a holistic development approach to ensure that the impact
our work creates is long term and sustainable. The vastness of our project experience allows us to offer services
across the community development spectrum ranging from development of physical to human infrastructure.

Think of the education-to-employment system as a highway, where three driver educators, employers, and young
peopleall want to get to the same destination
There are three critical intersections:
a) When young people enrol in post secondary education,
b) When they build skills, and
c) When they seek work

As IL&FS Education we are working with several stakeholders especially the Government of India (GOI) in
building the Education to Employment highway, which allows us to move people from one intersection to the
other. Each of our business practice has evolved capacities in form of products and services that help us achieve
this goal.


14

THEME IL&FS BUSINESS PRACTICE
EDUCATION 1. Education Solutions Group:

IL&FS Education offers comprehensive learning solutions for a wide
spectrum of audiences ranging from children in schools and informal setting,
to teachers, adults and corporate.

Main areas of intervention:
School Infrastructure development
ICT @ Schools
Multimedia Content
Technology Enabled learning through K Yan
Teacher Training
Policy advocacy with government
Skills Schools

We impact approx 1 million students, teachers and parents through our
comprehensive education services, primarily targeting the school system. The
services include technology enabled solutions, multi-media content, teacher
training, e-learning solutions etc. We are present in over 25,000 schools in
India.

For more information visit: www.ilfseducation.com





EMPLOYABILITY 2. Skill Development Initiative:

IL&FS Skills has been at the helm in strengthening community from all
sections of the society including women, minority youth, and unprivileged
rural youth. We work with both government and private partners for
delivering large scale skills mandates. IL&FS Skills follows a sectoral
approach towards skilling, by linking training to employment

Main areas of intervention:
Placement Linked Skills Development
Skills Development Centres
Training of Trainers
Up-skilling for in-service staff

We have skill training programmes across 15 sectors with more than 45
industry trades running in 350 IL&FS Skill Schools (spokes) and 35
IL&FS Institute of Skills (Hub) across India.

In pursuance of the Prime Ministers National Mission to skill 500 million
people by 2022, IL&FS EDUCATION has also formed a Joint Venture (JV)
company with National Skill Development Corporation (NSDC) by the
name IL&FS Skills Development Corporation (ISDC). The objective of
15

ISDC is to establish and manage 100 IL&FS Institute of Skills (IIS) across
India.

With a focus on making students Job- ready, Employability is a critical
aspect of our training programmes. We impart employability skills,
through short term programmes, to approx 100,000 socially/economically
disadvantaged youth, annually and place them in employment intensive
sectors like textiles, leather, engineering/construction, hospitality, IT etc.

For more information visit: www.ilfsskills.com
Our skills methodology and list of key projects is mentioned in Annexure
A
EMPLOYMENT 3. Cluster Development Initiative:

IL&FS Clusters service framework focuses on providing array of services to
cluster enterprises with emphasis on infrastructure creation/ up gradation,
local/ regional economic development, skill development and policy advisory
services.

Main areas of work:
Cluster Development
Project Management and Advisory
Livelihood Promotion
Policy Advocacy

IL&FS Clusters also provides commercially sustainable integrated solutions
for development of Micro, Small and Medium Enterprises (MSMEs), through
a cluster based Public Private Partnership (PPP) approach that would enable
them to become globally competitive. IL&FS Clusters has developed a high
degree of expertise in the development, implementation, financing and
management of cluster development initiatives across a wide range of sectors
especially those involving diverse and multiple stakeholders.

For more information visit: www.ilfsclusters.com

Table-1.3


4. Health Initiatives

IL&FS Education is also working towards offering a complete rural development solution through our HEALTH
Initiatives. The board objective of our health initiative is to strengthen the existing system through interventions
based on:

Program Management for Health
Technology as a bridge for Health Care
Skill Development for field based and support staff
16

5. Corporate Engagement for CSR commitments:
IL&FS Education has been one of the early players when it comes to working with companies for delivering their
Corporate Social Responsibility programs. Given our experience in several segments within Education sector, we
offer our CSR partners a holistic approach towards CSR. Basing our work and interventions on the principles of
Creating Shared Value (CSV) we are currently working several companies to implement a wide variety programs.
As a group, IL&FS EDUCATION works with its CSR partners to deliver programs focused on overall
community development. The interventions are mainly in the broad areas of:
Area Development program
Cluster Development
Social Infrastructure
Micro Finance Linkages
Local Market linkages
Livelihood Promotion
Policy Advisory
Education
School Infrastructure development
ICT @ Schools
Multimedia Content
Technology Enabled learning
through K Yan
Teacher Training
Policy advocacy with government
Skills Schools
Health
Tele-medicine initiatives for rural
areas
Capacity building of community
health workers
Health Smart Cards
HIV/AIDS awareness
TB eradication programs
Skills Development
Placement Linked Skills
Development
Skills Development
Centres
Training of Trainers
Sector specific skills
training programs
Figure-1.2
6. International Collaboration:

Over the years, IL&FS Education has continually invested in rendering advisory solutions to address the needs of
UN organisations and international governments enabling project owners and related stakeholders achieve success
in their projects, by integrating industry experience, risk-based approach and technical and financial
competencies, along with a skilled team of professionals. We offer concept to commissioning services with clear
vision, careful planning, and meticulous execution.

17

(A) IL&FS Education has partnered with UNICEF for Life Skills Programme for school girls. Under this
initiative schools girls are given knowledge on health, physical education and life skills.

(B) IL&FS Education has partnered with ILO to impart Life Skills programme to Master Trainers of NCLP
(National Child Labour Project) schools. Under initiative Trainers from NCLP schools are trained on a
curriculum that has been developed in partnership with NCERT and is specially designed for children
who have been rescued from child labour.

(C) IL&FS Clusters joins hands with UNDP for pappadum cluster to promote women empowerment. The
project has been established to empower women through an integrated approach that enhances the
incomes of women and helps them contribute effectively to decision making in the domestic and public
spheres

(D) IL&FS Clusters is working with GTZ on preparation of country strategy. CDI undertook country study
for identification of competitive sub-sectors/clusters and recommendations on interventions as to enhance
competitiveness/performance of enterprises in Sri Lanka for GTZ.

(E) IL&FS Clusters is also the project consultant for Agribusiness Infrastructure Development Investment
Program (AIDIP) of Asian Development Bank. AIDIP is the flagship initiative of ADB for Agribusiness
Infrastructure in India. As part of this assignment, IL&FS Clusters has prepared blue-prints for setting up
integrated value chain projects for perishables, largely cold chain facilities, in the states of Bihar and
Maharashtra

(F) Borno State, Africa: IL&FS EDUCATION ventured into Africa with its tie up with the state of Borno
for Implementation of K-Class in the state. We are providing K-Class education solution to 500 schools
of Borno State. This includes customization of K-Content and teacher training programmes.










18

Awards and Recognitions
As one of Indias largest social infrastructure company, IL&FS Education has been transforming the lives of
millions through our initiatives cutting across important development indicators. The quality of our engagement
has been recognized by all stakeholders. Some of the recognitions which have highlighted the efforts by IL&FS
Skills in skill development are as follows:

We are the single largest partner of Ministry of Rural Development having trained over 2, 50,000
rural BPL youth on pan India basis under SGSY-SP scheme.
IL&FS has been recognized by NSDC as Best Performing Corporate Partner.
IL&FS also received the FICCI UKIBC Best Skills provider Bottom of Pyramid Award in 2011
IL&FS operating model has been recently featured in both The Economist and the McKinsey Global
Study on Education to Employment as one of the two global successes. Our case study is now part of the
report which was released; during the World Economic Forum (WEF) 2012 in Davos

McKinsey featured IL&FS Skills as a Global Best Practice in Skills

Millions of young people around the world are unable to find a job while employers struggle to find qualified
candidates. To highlight these dual challenges in bridging the employment gap, McKinsey conducted a survey
of 4500 young people, 2700 employers and 900 education providers for their Education to Employment (E2E)
Report.

IL&FS Skills was profiled in the E2E Report for significant contribution in the skills development sector
(http://mckinseyonsociety.com/e2e_casestudy/ilfs-india). In order to review the IL&FS Skills processes and
methodologies, McKinsey made field visits at the IL&FS Institutes at Phulbani in Odisha and Coimbatore in
Tamil Nadu and conducted in-depth interviews with IL&FS Skills trainees, their parents, industry partners,
officials from the government of India, Managing Director of NSDC and top management from IL&FS. The
IL&FS Skills methodologies have been documented into a video, which was screened at the World
Economic Forum in Davos, Switzerland.


http://www.mckinsey.com/features/education_to_employment











19

Footprint of IETS
IL&FS Education with its registered office at Mumbai and Head Quartered in New Delhi has several regional
offices, skill training institutes and centres, schools, health centre touch points present in 540 districts out of total
641 districts in 25 states of India.
Figure- 1.3


20

1.3 Overview of IL&FS Skill Development Corporation (ISDC)
IL&FS Skills Development Corporation Limited (IL&FS Skills) is part of Infrastructure Leasing and
Financial Services Limited (IL&FS) group. The company is promoted by the IL&FS group as part of its large
scale social infrastructure initiative under the realm of IL&FS Education and Technology Services Limited
(IETS) in partnership with National Skill Development Corporation (NSDC). IL&FS Skills is one of the
largest Public Private Partnership model set up in the Skill Training and Vocational Education arena of India.
IL&FS Skills is establishing 100 IL&FS Institute of Skills offering training in multiple trades across India. These
Institutes are established at Industrial Clusters (Skilled Labor Demand Areas), and Labor Supply Areas. The
trades in which training is offered is categorized into specialized industry trades that would be specific to the
industry cluster where the Institute of Skills is based, General Engineering and Service trades.
Our core competencies include the following:
Strong linkages with job market
Industry simulated training environment and infrastructure
Short term placement linked programmes
Innovative training delivery mechanism
Qualified and experienced trainers
Curriculum mapped with NSDC norms
Continuous endeavors to improve the course design
Direct and meaningful interaction between the trainers and participants

Promoters
IL&FS Education and Technology Services Limited (IETS), our promoter has trained more than 8 lakh
individuals including government officials, corporate employees and unemployed youth across various trades. It
has been the lead programme implementing agency for both central and state government ministries of the
country. Under the Government of India mandate alone, it has trained more than 2 lakh people in the past five
years.
Website- www.ilfsets.com

National Skill Development Corporation (NSDC) is a first-of-its-kind Public Private Partnership (PPP) in India
set up to facilitate the development and upgrading of the skills of the growing Indian workforce through skill
training programs. It has been created by the Government of India as part of the National Skill Development
Mission (NSDM) to carry out skilling of 150 million Indians by 2022. A large part of the organizations efforts
are directed at the private sector and towards developing the skills in the unorganized sector in India.




21

Methodology


Figure-1.4



22

1.4 STAR SCHEME
1. Objectives
The objective of this Scheme is to encourage skill development for youth by providing monetary rewards for
successful completion of approved training programs. Specifically, the Scheme aims to:
encourage standardization in the certification process and initiate a process of creating a registry of skills;
and
Increase productivity of the existing workforce and align the training and certification to the needs of the
country.
provide Monetary Awards for Skill Certification to boost employability and productivity of youth by
incentivizing them for skill trainings
Reward candidates undergoing skill training by authorized institutions at an average monetary reward of
Rs.10, 000 (Rupees Ten Thousand) per candidate.
Benefit 10 lakh youth at an approximate total cost of Rs. 1,000 Crores.
2. Background
The Finance Minister in his Budget Speech of 2013 proposed a scheme to encourage skill development for youth
by providing monetary rewards for successful completion of approved training programs.
3. Key Features
This Scheme shall be implemented through Public-Private and Public-Public partnerships.
NSDC will be the implementing agency for this Scheme and NSDF shall monitor the implementation of
the Scheme, using mutually agreed criteria with NSDC.
The Scheme will provide monetary incentives for successful completion of, market-driven skill training to
approximately ten lakh youth in a span of one year from the date of implementation of the scheme.
All trainings will be specifically oriented for developing skills in specific growth sectors.
Assessment and training bodies for all purposes of the Scheme will be separate and no overlap of roles
will be allowed to maintain transparency and objectivity.
The monetary reward will be wholly funded by the Ministry of Finance, Government of India, and will be
affected through direct bank transfer to the beneficiaries accounts.
Appropriate consideration will be provided to the economically backward sections.






23

CHAPTER-2 PRIMARY AND SECONDARY RESEARCH

2.1 Research Objective
IL&FS skill is one of the leading organizations in the field of skill development. Skill development is a sector
which is growing at a very rapid rate of 14%. So there are many organizations which have entered into the field of
skill development. IL&FS skills being the market leader is now facing more competition from other
organizations. The enrolments and the turnover are below expectations for IL&FS skills. So there is a need to find
out the movement of other organizations in this sector.

Main Objective of the Project- To conduct a competitors analysis for IL&FS Skills.

Sub-Objective of the Project-
To map Large Training partners, Medium-Small Training Partners and Regional Training partners of
NSDC with respect to the number of centers and the trades in which they are present.
To conduct a competitors analysis to find out the actual movement of the organizations within
Delhi/NCR region.
To carry out a comparison between the IL&FS Skills and other organizations for the parameters that have
been carried out.












24

2.2 Objective-1 Mapping of the competitors of IL&FS Skills
With the help of secondary research, the competitors have been mapped out into the different categories with
respect to the number of centers and the number of trades they are present in.
Large NSDC partners(Table-1.4)
Organization Name Number of
centers
Sectors Covered
EVERONN 215 Tourism, hospitality, healthcare, retail, media, entertainment,
IT, textile, construction and automotives
IIJT 120 IT,retail,BFSI,healthcare,hospitality,manufacturing,construction

LAURUS
EDUTECH
300 Automotive, construction, textile, electronics, IT software and
hardware and teaching

GLOBSYN
SKILLS
225 IT, ITes, Electronics, IT hardware and retail

EMPOWER
PRAGATI

70 IT, ITes, BPO, tourism, hospitality, travel, organised retail,
informal sector
CENTUM
LEARNING

120 Automobile, organised retail, telecom, healthcare, building,
construction, engineering

BASIX 65+500(micro) construction, tourism, banking, rural farming, hospitality, food
processing

GRAS ACADEMY

40

retail, healthcare, building and construction, automobile, auto
component, tourism, hospitality, travel trade, electronics, IT,
Banking, insurance, spoken English

AISECT 1200 Finance, Gem, Jewellery, Automotive, retail, IT, ITes, telecom
ICA INFOTECH 200 Agriculture, Gem, Jewellery, Retail, IT, ITes, Automotive,
Construction
IACM 100 Finance, Gem, Jewellery, Automotive, retail, IT, ITes, telecom
25

Medium-Small NSDC partners

Based on the number of Training centers and the numbers of sectors they are present in, we can also divide
training partners into medium-small category. This category has comparatively lesser number of centers and they
are present in lesser number of trades as compared to the large NSDC Partners.
Table-1.5
Organization Name Number of
centers
Sectors Covered
BRITTI
PROSHIKSHAN
PVT LTD.

108 IT/ITes, Hospitality, BFSI

DON BOSCO
TECHNICAL
SOCIETY
130 IT,retail,BFSI,healthcare,hospitality,manufacturing,construction

ORION EDUTECH
PVT LTD.
85 Construction, Health, Telecom, Retail

ROOMAN
TECHNOLOGIES

22 Telecom, Retail, IT/ITes, BFSI, Automotive

ASMACS 8 Telecom, Retail, Plumbing, Automotive

EDUBRIDGE

12 Media, Gem, Jewellery, Retail, IT/ITes, Construction, BFSI

ANTS
CONSULTING
25 BFSI, Retail, IT/ITes, Security

ACHARIYA
TECHNOLOGIES

15

Agriculture, Retail, Automotive
AIM 30 Retail, automotive, security


26

Regional NSDC Partners

Regional NSDC partners are those partners while are present only in few states. These companies are present in
maximum 2-4 states. They also have lesser number of centers and trades as compared to the large NSDC Partners.
Table-1.6
Organization
Name
Number Of
Centers Sectors Covered
AIS SKILLS 5

Agriculture, Retail, IT, ITes, Automotive, Construction,
Plumbing
CARE
EDUCATIONAL &
WELFARE SOCIETY 5 Media, Gem, Jewellery, Retail, IT/ITes, Construction
JOBS
ACADEMY(EDUJOBS) 5

Agriculture, Gem, Jewellery, Retail, IT, ITes, Automotive,
Construction
TALENT SPRINT 7

IT/ITes, Telecom, Software
AUTOMOBILE
SOCIETY OF INDIA 4 Telecom, Automotive, retail
DRISHTEE 1

BFSI, agriculture, construction
HELIOS MATHESON
IT(BANGALORE)
LTD. 6 Electronics, Retail, IT/ITes, telecom
LAQSH

8 Retail, IT/ITes, Telecom, Gem Jewellery, BFSI
LOK BHARTI
SKILLING SOLUTION 4

Construction, retail, automotive
27

2.3 SubObjective-2 To conduct a competitors analysis to find out the actual movement of the organizations
within Delhi/NCR region.


To conduct this analysis there was a step to step process which was followed.

Preparation of Questionnaire so that standard results could be reached
Approval of Questionnaire from Vice President Of Operations
Taking Appointments with respective competitors
Meeting respective competitors and trying to gather the information which is designed in questionnaire.


Companies for which analysis is done in Delhi/NCR
IL&FS Skills- Large NSDC Partner
B-ABLE- Large NSDC Partner
Empower Pragati- Large NSDC Partner
GRAS academy- Large NSDC Partner
Globsyn Skills- Large NSDC Partner
AISECT- Large NSDC Partner
Don Bosco Tech Society- Medium-Small NSDC Partner
Rooman Technologies- Medium-Small NSDC Partner
Care Educational & Welfare Society- Regional NSDC Partner
Lok Bharti Skilling Solutions- Regional NSDC Partner

28

IL&FS SKILL DEVELOPEMENT CORPORATION (ISDC)
ISDC has completed 17 years of its operations. The Parent company is IL&FS ETS i.e. IL&FS Education and
Technology services. It has 37 own centers named IIS (IL&FS Institute of Skills) covering almost all the states
(25 states) of India along with more than 350 franchisee centers. IL&FS is the market leader in the skill
development sector since around 10 years according to the number of students trained, the number of trades in
which they are present and the number of states (25 states) in which they are present.
ISDC has trained around 1, 00,000 students during the last year which is the highest of NSDC which
makes it a market leader.
ISDC also provides placement services to its students with an average placement ratio of 80% which is
one of the highest out of all the other organizations. So out of 1Lakh students trained around 80000 have
been placed and for the rest, the placement process is under process.
Courses provided- ISDC Provides more than 45 courses in BFSI, Education, Healthcare, Hospitality,
IT/ITes, Retail, Engineering, Manufacturing, Construction, English, Computer etc. ISDC has covered
almost all the courses which are provided by all other organizations put together. The main courses which
are areas of strength of ISDC are Retail, Welding, Sales associate, and Mason etc.
Sources of Funding- ISDC runs all the types of courses like Central/State Govt. Schemes, CSR funded
programmes, Corporate sponsored programmes and the student Paid Programmes.
Work Structure- There is a very efficient work structure which is followed for training the students
which ensures complete reliability and full efficiency.
1. Placement Linkages- Before the courses are started, placement linkages are made with the
corporate for the final placements which ensures a higher placement ratio and according to the
requirement in the industry, respective courses are started.
2. Student Mobilization- Mobilization drive of ISDC is very efficient and is present in all the states
of India covering all the major districts and villages.
3. Counselling- After mobilization, counselling is done to make sure that a student joins a right
course which suits his/her capability and area of interest.
4. Entry Gate Assessment- To match the requirement of the course and the capability of the student,
an entry test is conducted which helps to map the capability of student.
5. Admission- After the test is conducted; final admissions are made according to the results.
6. Training- Training is done with the best trainers in the industry
7. Assessment- Regular assessments are conducted to ensure the quality of training and a final
assessment is conducted after the courses gets over. This assessment is conducted by the
respective sector skill council.
8. Certification- After a student clears the assessment, he/she is given a certificate by NSDC
9. Placement- After certification, Placement process start which tries to place the student at a good
salary package.
29

The total employee strength of IETS (IL&FS Education and technology services) is around 4000.
Target Segment- The target segment is underdeveloped areas and the unskilled youth in both the urban
and rural parts of India in the age group of 18-35 years.
Marketing means used by ISDC is the mobilization drive and the local language promotions through
various events. The reach of ISDC mobilization drive is in all the states of India covering all the major
urban and rural areas.
Positioning- EDUCATION EMPLOYABILITY EMPLOYMENT
ISDC has also participated in the franchisee model with around 350 franchisee centers. The main
problems that ISDC faces are the Quality control and monitoring issues with these centers. Because
according to the rules and regulations of the organization, it is necessary for all the franchisee partners to
maintain a certain standard with a proper set of rules.
ISDC uses the best of the best technology to train students. Projectors, Video conferencing, Skype are all
used. Besides this they also use a K-YAN which is the flagship product of ISDC. K-Yan is an innovative
tool for integrating ICT in Education. K-YAN is a single wire computer with internet connectivity,
projector, multimedia device which converts any wall in a school into an interactive classroom supports
multiple peripherals and enables interactive learning in English as well as in various regional languages
including Urdu, Hindi, Marathi, Telegu, Tamil, and Kannada. Developed in partnership with IIT,
Bombay, K-Yan empowers the teacher to focus on improving the learning outcomes by using content
which is modern, engaging and involves the student at every step.

Hostel and travel facilities are provided at few remote locations
The key parameters which creates an edge for ISDC are
1. The Brand IL&FS
2. The Training Pedagogy
3. Vast Range of Training programmes
The main problems that ISDC faces are that the paid candidates are very few. Since most of the students
are poor hence they demand discounts. So funding is a challenge for ISDC.






30

B-ABLE
This company has recently completed 6 years of its operations. The parent company is BASIX India with around
65 self owned centres and over 500 micro training centres. This company has its presence felt in around 17 states
of India. B-ABLE is growing with a rapid growth as far as its reach and the number of students trained is
concerned. This company falls under the category of Large NSDC Training partner.
It has trained above 16000 students during last year which is the fourth largest of NSDC.

B-ABLE also provides placement services to the students and the placement percentage is around 60% of
the trained students which is considered to be very good. It also has a subsidiary called Domesteq
which helps B-Able in the placement of students in the field of household and domestic works.

Courses Provided- Agriculture, Horticulture, House assistance, Industrial Trade, hospitality, travel,
construction, automobile, retail, rural trades, IT, accounts, Soft skills, Electronics hardware and software,
customer service, beauty, cosmetics.

So they have their presence in almost all major sectors

The major areas of strength are Domestic house assistance, retail, IT, ECE and soft skills. Domestic house
assistance is a special course run by the organization which is generally not present in any of the large
training partners of NSDC in which they have their upper hand with maximum placement percentage.

Sources of Funding- Four major sources of funding are Govt. /State govt. programmes, CSR sponsored
programmes, Student paid programmes and funding by NGO. They do not any corporate sponsored
programme.

Work Structure

1. Mobilize- There mobilization programme has their presence in over 26000 villages in around 17
states of India
2. Training- Training is provided by experts to give key skills to the student
3. Certify- certification is done after the assessment by the respective sector skill council
4. Employ- After the certification is done, the company helps the students in there placements.
5. Retrain- After employment, they also run several courses for skill up gradation which helps a
student to grow more.

They have total employee strength of around 8000 with 80% of them present in villages and around 400
in corporate offices.

The target segment is Slum areas, villages, school dropouts, BPL Card holders. They have less focus on
unemployed people in urban areas.
31

The marketing technique they use is the mobilization which is present in over 26000 villages in 17 states
of India.

Positioning- They position themselves are the best growing organization with an incredible reach in over
17 states, higher no of students trained and the sectors covered by them.

This company also participates in the franchisee model but they are not very happy with it. There are
many problems faced by them in the franchisee model like Management of Data, Management of funds
transfer, Regular inspection of Franchisee centres etc.

They use technology based methodology to train students like video conferencing, projector method,
Video classes etc.

They do not provide hostel facilities to students but they provide travel services to students in some
remote areas.

Challenges Faced

1. The main challenge for the organization is that since they deal with rural population and lower
class segment so they face difficulty in training and placing them because of their attitude.
2. Higher dropout rates
3. Since rural students speak a different local language different from Hindi and English, so they
also face some language issues.












32

EMPOWER PRAGATI
This company has completed 5 years of its operations. The company is rapidly growing with around 500 centres
all over in India with a reach in about 19 states. This company falls under the category of large NSDC Training
partner.
This company has trained around 30000 students during the last year.

It also provides placement services to the students for all the other Programmes except for STAR scheme.
For star scheme they do not provide placement services but for other programmes there placement
percentage is 100%. It means all the students got placed after joining any of the courses except for STAR
scheme.

Courses offered- Retail, supply chain management, Hospitality, Life skills, Computer courses, English
courses.
So they have their presence in limited sectors but they are considered to be very good in these particular
sectors.
Sources of Funding- The major sources of funding are the Govt. /State sponsored Programmes and the
Student paid Programmes only. They do not engage in CSR Programmes and corporate sponsored
programmes.

Work Structure-

1. Mobilization- there presence is in around 20 states of India
2. Counselling- After mobilization, they counsel the student as to which course he/she should join
according to the capabilities and qualifications
3. Enrolment followed by Training with academic experts.
4. Assessment by the respective SSC followed by certification(in STAR scheme)
5. Placement

The overall employee strength in the corporate offices is 120 mostly under Delhi/NCR

Target Segment- There target segment is rural people between the age is 18-35 years, Poor candidates
and BPL card holders. They also have less focus on poor and unemployed people in the urban cities of
India.

They use door to door mapping to reach their target segment and counselling them about the courses and
the schemes. They also distribute pamphlets and broachers in the villages in their local languages.

Positioning- They position themselves as the company with best quality of training. They consider their
Quality of teaching as unique and at par with all the other major organizations in this sector.

33

This company also uses a franchisee model but they also face some problems like maintenance of
Standards and the rules given by NSDC. But overall they consider themselves as profitable after investing
in franchisee model

They use special technology while teaching like VC, Skype classes, telephonic and video interviews, Live
Projects etc.

They do not provide any hostel or travel facility to the students.

Challenges faced- The Problems that the company faces is that rural students are not willing to study and
their concentration power is very low. So its difficult to train them. Also according to them, candidates
are not willing to relocate after their placement, so it creates some problems.



















34

GRAS ACADEMY
Gras academy is a subsidiary of Gras Education and Services Pvt. Ltd. This company has completed 7 years of its
operations. The company is rapidly growing with around 250 centres all over in India with a reach in about 13
states. This company also falls under the category of large NSDC Training partner.
This company has trained around 20000 during the last year.

It also provides placement services to the students for the entire Programmes .For star scheme they have
placed around 4368 students during last year out of 10500. While for all other programmes, the placement
percentage is around 80%. It means most the students got placed after joining any of the courses except
for STAR scheme. Overall Placement ratio is around 65%

Courses offered- Accounts, BFSI, Retail, Hospitality, Mobile Repairing, Computer hardware and
software, Construction, Telecom, soft skills.
So they have their presence in most of the important sectors and they are also planning to launch
several new courses in several other sectors.

Sources of Funding- The major sources of funding are the Govt. /State sponsored Programmes, CSR
sponsored programmes and the Student paid Programmes. They do not engage in corporate sponsored
programmes.

Work Structure-
1. Mobilization- there presence is in around 13 states of India covering around 15000 villages
2. Counselling- After mobilization, they counsel the student as to which course he/she should join
according to the capabilities and qualifications
3. Entry Gate Assessment- An entry test is taken to find out whether the student has the prior
knowledge in that particular field or not.
4. Enrolment followed by Training with academic experts.
5. Assessment by the respective SSC followed by certification(in STAR scheme)
6. Placement

The overall employee strength in the corporate offices is 250

Target Segment- There target segment is Poor candidates and BPL card holders and school dropouts and
backward classes. They also focus on poor and unemployed people in the urban cities of India.

They use door to door mapping to reach their target segment and counselling them about the courses and
the schemes. They also distribute pamphlets and broachers in the villages in their local languages. They
also use mobile bulk messaging technique to reach maximum amount of customers.

35

Positioning- They position themselves as the company with best quality of training in lesser cost. They
consider that there return on investment is very high as compared to other organizations in skill
development sector.

This company also uses a franchisee model but they also face some problems like maintenance of
Standards and the rules given by NSDC. They also have to make a regular surprise check on the franchise
centres to ensure maintenance of standards. But overall they consider themselves as profitable after
investing in franchisee model

They use special technology while teaching like VC, Skype classes, telephonic and video interviews,
conferences, super specialized labs etc.

They do not provide any hostel or travel facility to the students for students in STAR scheme. But for
some other govt. schemes in Rajasthan and Orissa they provide both hostel and travel facility for
free/very lower cost.

Challenges faced- The Problems that the company faces is that since most of their students are from
backward areas so it is very difficult to attract them. Also in rural areas students are not focused and much
distracted in other things. So dropout rates in some areas are higher. They also face problems in
placement of candidates as students are very less able to adapt to the new culture and location.














36

GLOBSYN SKILLS
Globsyn skill is a subsidiary of Globsyn Ltd. This company has completed 7 years of its operations. The company
is rapidly growing with around 230 centres all over in India with a reach in about 15 states. This company also
falls under the category of large NSDC Training partner. Globsyn skills have also its 27% stakes with NSDC.
This company has trained around 30000 students during the last year.

It also provides placement services to the students for all the other Programmes except for STAR scheme.
For star scheme they do not provide placement services but for other programmes there placement
percentage is 80%. It means most of the students got placed after joining any of the courses except for
STAR scheme.

Courses offered- IT/ITes, Electronic hardware and software, retail, mobile repairing, engineering,
plumbing, construction.
So they have their presence in limited sectors but they focus on these sectors to a good extent and
currently for next 2-3 years they have very less chances of diversifying their courses.

Sources of Funding- The major sources of funding are the Govt. /State sponsored Programmes, company
sponsored programmes and Student paid Programmes only. They also engage in CSR Programmes but
the percentage is very less for CSR programmes.

Work Structure- They do not have any entry gate assessment test.
1. Mobilization- there presence is in around 15 states of India covering around 10000 villages
2. Counselling- After mobilization, they counsel the student as to which course he/she should join
according to the capabilities and qualifications
3. Enrolment followed by Training with academic experts.
4. Assessment by the respective SSC followed by certification(in STAR scheme)
5. Placement

The overall employee strength in the corporate offices is 250 all over in India.

Target Segment- Around 50% of their students is BPL card holders from rural areas. They mainly focus
only on rural areas dropouts. So they have very little focus on urban areas.

They use door to door mapping to reach their target segment and counselling them about the courses and
the schemes. They also conduct several campaigns like Mini-vans etc to inform people about their
schemes.
Positioning- They position themselves as organization with lower input and higher output. The fee is
comparatively less with respect to other organizations. There is a difference of around 10% in fees if
similar organizations are considered.

Globsyn has not engaged into franchisee model till yet and for coming few years they are not planning
for it because they consider their business as good growing.
37

They use special technology while teaching like VC, Skype classes, telephonic etc.

They do not provide any hostel or travel facility to the students for the STAR scheme but they provide
these facilities for other programmes.

Challenges faced- The Problems that the company faces is that rural students are not willing to study
because of their economic problems. Also according to them, candidates are not willing to relocate after
their placement, so it creates some problems.






















38

AISECT
This company has recently completed 29 years of its operations. It has around 3500 centres (1200 for STAR
scheme) all over in India. This company has its presence felt in maximum 23 states of India. This company was
once growing at a rapid growth but now it has reached a point where it is difficult for them to grow more. This
company falls under the category of Medium NSDC Training partner because of the less number of trades they
are into.
It has trained above 15000 students during last year which is the fifth largest of NSDC.

They do not provide placement services for the students of govt. schemes but for self sponsored schemes
they provide placement with a placement percentage of around 40% which is low as compared to other
organizations.

Courses Provided- IT/ITes, retail, agriculture, gems and Jewellery, Capital Goods
Since their presence is in very few sectors so they are willing to open new courses in the due course of
time.

Sources of Funding- The major sources of funding are Govt. /State govt. programmes, CSR sponsored
programmes and Student paid programmes. They do not any corporate sponsored programme.

Work Structure

1. Mobilize- There mobilization programme has their presence in over 33000 villages in around 23
states of India
2. Counselling- After mobilization, they counsel the student as to which course he/she should join
according to the capabilities and qualifications
3. Enrolment Test followed by Training with academic experts.
4. Assessment by the respective SSC followed by certification(in STAR scheme)
5. Certification

They have total employee strength of around 450 in corporate offices.

The target segment is poor people in rural and semi urban areas and also BPL card holders in rural areas.
They also have very less focus on people from urban areas.

The marketing technique they use is the mobilization which is present in over 33000 villages in 23 states
of India. Also they use door to door mapping technique and Van decoration is rural areas to attract more
people.


39

Positioning- They position themselves as low cost quality product organization with it presence in almost
all states of India.

This company also participates in the franchisee model. Opportunities are that they have a chance to
expand their business. But the problem of maintenance check and quality check is met through surprise
checks at the centres.

They use technology based methodology to train students like video conferencing, online classes, e-
content etc.

They have semi residential facilities for students and also they provide travel stipend to students in some
remote areas

Challenges Faced-

1. The students are not willing to pay the fees completely. Either discount is demanded or they pay
the fees in many instalments.
2. Students are not willing to relocate after their placements.
3. Due to several distractions in villages it is difficult to hold the student during training.















40

DON BOSCO TECHNICAL SOCIETY
It is a subsidiary company of Don Bosco Tech. group. This company has completed 6 years of its operations. It
has around 125 centres all over in India. This company has its presence felt in around 8 states of India majorly
northern and eastern states. This company falls under the category of Large Regional NSDC Training partner
because of the areas it is present in. It is not present in western and southern part of India.

It has trained above 20000 students during last year which includes students from both STAR scheme
and other projects.

They Provide placement assistance to students for which the placement percentage is around 40% i.e.
around 8000 of 20000 students have been placed till now.

Courses Provided- Retail, hospitality, engineering, mechanical, healthcare, construction, apparel,
automobile, beautician, electrical, hospitality-cookery, hotel management, housekeeping, ISMO, ITes,
office management, Sales and marketing, Spa services, tourism, welding and fabrication.
So they have made their presence felt in almost all sectors. The courses which are different from other
organizations are apparel, beautician, cookery, housekeeping, ISMO, sales and marketing, Spa services,
tourism. So they are mainly focusing on these courses only to grow more and more.

Sources of Funding- The major sources of funding are Govt. /State govt. programmes, CSR sponsored
programmes and Student paid programmes. They do not any corporate sponsored programme.

They have a presence in around 8-10 states with around 10-13 centres in each states. So they are covering
a very less portion of India but the number of students trained is comparable to the other organizations. In
the coming 5 years they are planning to start around 30-50 centres in the western and southern portion of
India to get a national presence.

They have total employee strength of more than 500 in corporate offices.

The target segment is poor people in rural and urban areas and also BPL card holders in rural and urban
areas. Unlike other organizations who focus mostly on rural areas, DB tech society also focuses on poor
and BPL card holders in urban areas like Delhi.

The marketing technique they use is the door to door mapping technique, events in rural areas,
Sponsorship events etc. They also have connections with several NGOs in rural and urban areas which
helps DB tech group in increasing their reach.

Positioning- They position themselves as low cost quality product organization with there presence in
almost all trades.

41

DB tech society does not participate in the franchisee model. They believe that participating in the
franchisee models can create problems with respect to quality that they give.

They conduct several trips, projects etc so that students can learn the habit if working in teams. They also
use projector techniques, video conferencing techniques to train students.

They provide hostel and travel facilities to students in rural and remote areas almost free of cost.

Challenges Faced-

1. According to them, the number of students they have trained is below their expectations and so
they are trying hard with their marketing techniques to attract more students.
2. They face problem while placing students in organizations because of the attitude of the students.


















42

ROOMAN TECHNLOGIES
This company has completed around 14 years of its operations. It has around 50 centres all over in India. This
company has its presence felt in around 3-4 states of India majorly southern states like Karnataka, Tamilnadu,
Kerala. It also has one centre in Delhi which is the only centre in north India. This company falls under the
category of Medium NSDC Training partner because of the areas it is present in.
It has trained around 6000 students during last year.

They Provide placement assistance to students only for self paid courses. No placement assistance is
provided for STAR scheme students. The placement percentage for self paid courses in around 70%.

Courses Provided- Telecom(3), IT/ITes(3), BFSI(2), Retail(4), Electronics(1)

They run courses which are more technical in nature and so they have special equipped Labs which
provide hands on experience to students.

Sources of Funding- The major sources of funding are Govt. /State govt. programmes and student paid
Programmes. They do not any corporate sponsored programme and CSR funded programmes.

They have a presence in around 3-5 states with around 10-13 centres in each states. So they are covering a
very less portion of India. In the coming 5 years they are planning to start few centres in the northern
portion of India to get more presence.

They have total employee strength of more than 250 in corporate offices.

The target segment is poor people, school dropouts, unemployed people and BPL card holders in rural
areas. Like most of other organizations, it also focuses more on rural areas only. Less focus in given on
students of urban areas.

The marketing technique they use is the door to door mapping technique, events in rural areas. They also
use Van campaign method in which a decorated VAN runs in several villages which attracts rural
students.

Positioning- They position themselves as low cost quality product organization

They participate in the franchise model but face few problems of standard management. But overall they
consider this model as fruitful and profitable.

They do not use any special technology to train students. Only projector technique is used.

They face problems in attracting and training students because of the undisciplined nature of rural
students.
43

CARE EDUCATIONAL AND WELFARE SOCIETY

This company has completed around 15 years of its operations. It has around 5 centres all over in India. This
company has its presence felt in around 1-2 states of India in Delhi and Uttar Pradesh only. This company falls
under the category of Medium-Small NSDC Training partner because of the areas it is present in and the number
of courses it runs.
It has trained around 1000 students during last year.

They do not provide placement services to students neither for the STAR scheme nor for the students of
any other programmes.

Courses Provided- Media, Entertainment, Gems and Jewellery, Retail, IT/ITes, Construction, cooking,
housekeeping,
Housekeeping, cooking and Retail are their major areas of strength.

Sources of Funding- The major sources of funding are Govt. /State govt. programmes and CSR funded
Programmes. They do not any corporate sponsored programme and self paid programmes.

They have total employee strength of around 50 in their corporate offices.

The target segment is poor people, school dropouts, unemployed people and BPL card holders in urban
areas. Unlike most of other organizations, it focuses more on urban areas only. Less focus in given on
students of rural areas.

The marketing technique they use is the door to door mapping technique, events in rural areas.

Positioning- They position themselves as social partners and nonprofit organizations who are working for
the welfare of the people.

They do not participate in franchise model and also they do not use any special technology to train
students.

They face problems in attracting and motivating students. They also face some problems with the
financing of the courses because of their lower budget structure.



44

LOK BHARTI SKILLING SOLUTIONS
This company has completed around 4 years of its operations. It has 4 centres in Delhi, Rajasthan, UP and MP.
They are soon going to start up new centres in Jammu and Kashmir, Bihar, Jharkhand, Orissa and Meghalaya.
This company falls under the category of Small Regional NSDC Training partner because of the areas it is present
in.
It has trained around 3000 students during last year.

They Provide placement assistance to students in all the programmes including star scheme. The
placement percentage is around 73%. Around 2200 of 3000 students trained during last year have been
successfully placed till now.

Courses Provided- Housekeeping, Front office executive, Food Production, Retail, Healthcare,
Construction, Electrical, Mobile repairing, garment making, Communication, Computer knowledge.

So majorly they run several courses in almost all sectors.

Sources of Funding- They run all the types of programme i.e. Govt. Schemes, CSR funded Programmes,
corporate sponsored programmes and student paid programmes.

Projects Completed- SJSRY in Alwar, Bhopal, Gwalior, Bareilly and Lucknow.
Ongoing Projects- MSDP in UP, UPSDM in UP, DPIP in MP, SSA in Rajasthan and STAR scheme in
Pan India
They have total employee strength of around 120 in corporate offices.

The target segment is poor people, school dropouts, unemployed people and BPL card holders in rural
areas. Like most of other organizations, it also focuses more on rural areas only. Less focus in given on
students of urban areas.

The marketing technique they use is the door to door mapping technique. They also conduct several
nukkad nataks in several villages.

Positioning- Making People Employable

They do not participate in the franchise model and in the coming few years they are also not planning for
it.

They do not use any special technology to train students. Only projector technique is used.

No hostel or travel facility is provided to students.
45


They are trying hard to increase their placement ratio to above 90% and they are also trying to make a
national presence.

They face problems in attracting students. Also dropout rates are higher according to them.
























46

2.4 Sub-Objective-3 To carry out a comparison between the IL&FS Skills and other organizations for the
parameters that have been carried out.

1) Number Of centers


Figure-1.5
Here we can see from the above chart that AISECT is the organization having the largest number of Centers in
India. B-Able follows AISECT followed by Empower Pragati. ISDC has 390 centers all over India.

2) Number Of Students Trained

So from the Chart shown below we can see that ISDC has trained the maximum number of students during the
last year. It has taken most of the pie of the students trained. Here we can also see that out of all the organizations
in Delhi/NCR, ISDC has trained almost 44% of the students followed by Globsyn skills and Don Bosco tech
Society. So this makes ISDC the market leader in the skill development sector.

390
565
500
250 230
1200
125
50 5 4
0
200
400
600
800
1000
1200
1400
Number of centers
Number of centers
47


Figure-1.6

3) Ratio of Students trained to the number of Centers i.e. Students trained per centre.
Figure-1.7

100000
16000
15000
20000
30000
15000
20000
6000
1000
3000
No. Of students Trained
ISDC
B-ABLE
Empower Pragati
Gras Academy
Globsyn Skills
AISECT
Don Bosco tech Society
0
100
200
300
400
500
600
700
800
Students per center
Students per center
48


So from the above chart we can see that Lok Bharti Skilling solution which is a Regional NSDC Training partner
has the highest number of students trained per center which is followed by ISDC. Organizations like AISECT and
BABLE has the least number of students per center which shows there inefficiency. A new center costs too much
so there is a need to improve the number of students per centre. ISDC should also try to work on increasing the
number of students per center to reduce cost and achieve maximum output out of a perticular centre.

4) Placement Percentage


Figure-1.8
Here we can see from the above chart that ISDC has the highest placement percentage which is around 80%
followed by Lok Bharti 73% and Gras Academy 65%. Though ISDC has highest ratio but there is still a scope for
ISDC to improve its placement percentage to 90-100% to create an edge above those organizations. Other
organizations are quiet new and hence they are improving there placement percentage year over year. So ISDC
should work on improving placement percentage to maintain the highest standard.



80%
60%
40%
65%
40%
30%
40%
50%
0%
73%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Placement Ratio
Placement Ratio
49

5) Courses Run by the Organizations

Specialized Courses- BFSI, IT/ITes, Sales Associates, Banking, Insurance
General Courses- Retail, Manufacturing, Construction, Plumbing, Welding, Retail, Travel, Hospitality, Tourism,
Basic English, Computer courses
Special Courses- House Keeping, Mobile repairing, Automobiles, BPO
Most of the organizations are running all the general courses. ISDC also runs all the major general and specialized
courses. But ISDC is still lacking in some special courses like housekeeping and mobile repairing which are
growing at a very faster pace now a days. Mobile repairing is a very vast course which has lot of potential for a
student. So ISDC should start focusing on special courses more to expand their range.

6) Work Structure

Work structure followed by ISDC is the best adopted and hence there is no need to change it. All which is needed
is the proper implementation of all the steps in the structure. Other organizations do not follow this structure and
hence they face some problems somewhere or the other.

7) Target Segment

Majorly, all the organizations are focusing only on unemployed and poor people in rural areas. But in urban areas
also, there is a huge chunk of population which is unemployed and unskilled. Many of them falls in the category
of poor people and BPL card holders. So ISDC should also focus more on BPL holders and unemployed people in
urban areas which can improve their turnover.















50

CHATPER-3 RECOMMENDATIONS

1) ISDC should focus on improving its number of students per centre which will improve the overall efficiency
and revenues of the organizations.

2) ISDC should work to improve its placement percentage. The current placement percentage is around 80%.
Many organizations in this sector are increasing their placement percentage and are moving towards 80%. So to
create an edge over those organizations more placement linkages should be made.

3) ISDC should start some specialized courses like house-keeping, Mobile Repairing etc which are strength for
some other organizations. ISDC should focus on these courses also to keep an upper hand over other
organizations in all trades.

4) Focus should also be given on the unemployed and poor people in Urban areas because most of the
organizations are focusing mainly only on rural areas. Urban areas are also having a huge potential which needs to
be utilized.

5) Still there are many areas in which people are not aware about these skill development courses. So Marketing
should be increased in those areas to make the people aware about the courses and the STAR scheme. The main
marketing techniques which can be used are Nukkad Nataks, Van Decoration, Small events in local schools,
organizing camps in villages and cities, more local language promotions etc.

6) Franchisee centers should maintain a proper standard of education according to the rules and regulations. So
regular surprise checks should be done to ensure maintenance of standards.

7) Hostel and Travel facility can be provided to students at a cheaper cost to attract more students. Some
organizations are using these services to attract more students.











51

References


Retrieved On 26
th
May 2014 at www.isdc.in

Retrieved On 24
th
May 2014 at www.ilfsskills.com

Retrieved On 26
th
April 2014 at www.ilfsindia.com

http://www.nscsindia.org/NSCSTrainingPartners.aspx

http://www.nscsindia.org/NSCSAssessmentAgency.aspx

Retrieved On 16
th
May 2014 at http://www.lokbharti.com/initiatives-outreach.html

Accessed on 15
th
April 2014 at www.nscs.org/documents :Scheme Document of National Skill
Certification and Monetary Reward

Accessed on 29
th
April at www.nscs.org.listofcenters :List of NSDC centers across country.pdf

Retrieved On 26
th
May 2014 at www.ficciskillforum.org

Annual report of IL&FS 2013-14 at www.ilfsindia.com accessed on 29
th
May 2014.

Skill development sector profile by FICCI report at www.ficciskillforum.org