David R. Lewis, III 443-454-2360 | drlewisus@yahoo.

com | Annapolis, MD 21409

Business Manager with proficiency in Information Technology Security Management
Business Management | Cybersecurity| Employee Training/Supervision | P&L Oversight | Business Operations

Entrepreneurially-minded business manager who understands the critical relationship between business
operations, IT infrastructure, cyber security, network infrastructure, and the customer experience.
Security Clearance Process underway pending adjudication will possess TS/SCI Poly from DoD. Passed
polygraph examination in June 2014.

TECHNICAL OVERVIEW
Network Security Protocols: Working understanding of TCP/IP and 801.x, Ability to demonstrate key concepts of
information security including threat protection, risk mitigation, network solutions, and disruptive technologies.
Network Infrastructure: Enterprise IT Environments hardware, software, network services
Applications: QuickBooks Pro, QuickBooks POS, ACT!, MS Office: Word, Excel, PowerPoint

EDUCATION & TRAINING, 2012-present

Master of Science (M.S.) Cybersecurity Technology University of Maryland University College, 2014
Foundations of Cybersecurity Certificate
Cybersecurity Technology Certificate
GIAC Information Security SANS Institute, 2013-2014
GISF Certification Introduction to Information Security
GSLC Certification Security Leadership Essentials for Managers, satisfies DoD Directive 8570
B.S. Finance and Marketing | University of Maryland, Robert H. Smith School of Business, 2001
A.S. Business Management | Anne Arundel Community College, 1999

PROFESSIONAL EXPERTISE & EXPERIENCE

Solutions Management / Communication Ability to manage multiple competing projects and
personnel, maintain project schedules/budgets, and serve as a liaison by managing customer
expectations and communicating technical needs to an IT solutions team.
Business Management20+ years of retail business management experience including business
ownership, employee supervision, customer service, training, and business operations.
General Supervisory Created business plans, operational procedures, and policies. Trained and
managed employees. Oversaw P&L and daily business operations.
Marketing Developed multi-faceted marketing plans to increase market penetration and community
awareness. Incorporated a balance between multi-media marketing, social media campaigns,
community sponsored events, in-kind donations, press releases, and traditional advertising.
Sales & Business Development Expanded operations to include online sales and created a regional
sales team. Outlined performance plans, managed vendor and manufacturer relationships, created and
participated at trade shows.
Management Training Facilitated management training at a designated training store for a major
national retail chain. Created training procedures, utilized planograms, and oversaw department.

Security Escort | Eagle Environmental Services, 2013-present
Hired in April of 2013 as a provisional, part-time, contractual employee.
Contingent upon obtaining a TS/SCI clearance with polygraph. Will provide part-time, contractual,
security escort services for DoD clients.
Continued with educational and professional training from UMUC and SANS Institute while waiting on
clearance.

David R. Lewis, III 443-454-2360 | drlewisus@yahoo.com | Annapolis, MD 21409

Business Owner | Healthy Steps Shoes, Inc. 2002-2012
Business Management | P&L Management | B2C Sales | Operations Management | Customer Service
Vendor Relations |Personnel Management | Contract Negotiations
Independently owned, single storefront, retail shoe store. Managed all day-to-day operations with sole
responsibility over P&L, marketing, sales, employee management, inventory, and customer service.
OPERATING BUDGET: Exceeded $200K
SUPERVISORY: Recruited, trained, and managed 4 part-time employees and 1 full-time employee

Accomplishments
Expanded operations to include online sales and manufacturing of custom orthotics/footwear
accounting for additional 15% in annual income.
Established referral relationships with area physicians positioned business and trained employees to
serve as a resource to patients with chronic foot ailments. Carried specialty products to help manage
chronic conditions.
Leveraged vendor incentive sales programs/promotions resulting in loyal customers with high
percentage of repeat business.
Emphasized product education by attending regional and national trade shows, coordinating in-service
training programs for employees resulting in increased customer confidence and sales.
Created profitable structure within three years by maintaining low overhead and controlling expenses.
Paid off a $100K business loan within five years
Negotiated lease terms
Managed own maintenance and cleaning needs
Utilized multiple marketing outlets including word of mouth, traditional advertising, social media,
and community partnerships/in-kind donations to increase awareness.
Supervised all accounting and financing processes contracted outside provider to process payroll
and ensure financial compliance.

Business Owner | New Millennium Sales Group, 2006-2009
B2B Sales & Marketing | Salesforce.com | Territory Management | Vendor Relationship Management |
Customer Service | Budget Management | Sales Team Management | Product Knowledge | Training
Accomplishments
Created regional sales strategy to expand product distribution base as a manufacturers representative
through B2B partnerships while managing full-time operations at Healthy Steps Shoes, Inc.
Developed regional sales team and multiple vendor relationships. Promoted products at trade shows
and established performance-based marketing and sales plansthat generated sustainable revenue.
Leveraged free and low-cost resources to conduct independent market research, identify prospects,
generate leads, promote products, and develop sales territories throughout PA, MD, DC, VA, and WV.

Store Manager / Part-time Associate | Sole Comfort, 1997-2001
Independently owned, single storefront retail shoe store. Worked part-time from 1997-2000. Upon
completion of Bachelors degree, assumed full-time store management responsibilities.
Managed and trained eight employees. Oversaw scheduling, training, inventory management/ordering,
daily business operations, customer service, and maintained operating expenses.

Department Manager / Trainer | Office Depot, 1991-1997
Oversaw management training program, sales, stock, and daily inventory for a commissioned sales force
with quarterly/annual performance quotas.
Developed manager and employee training procedures and product education.