Objectives: To obtain a position that will facilitate my career utilizing my

skills and expanding my experience in data processing

Name : Sulochana a/p Ruthiran
I/C Number : 840730 - 04 - 5174
Permanent Address : 1020B, Jalan TBK 4-2/4, Taman Bukit Kepayang,
70300 Seremban, Negeri Sembilan.
Telephone No : 016 636 9784
Date of Birth : 30 July 1984
Age : 29
Gender : Female
Race : Indian
Region : Malaysia
E-mail Address : suloch_30@yahoo.com.sg
Height And Weight : 144 cm / 41 kg
Marital Status : Married

May 2002- March 2008
Bachelor of Business Administration (Hons) Management with Multimedia
Multimedia University, Cyberjaya
Apr 2002
Pre-University Foundation Studies in Management
Multimedia University, Melaka
Jan 1997- Dec 2001
Sijil Pelajaran Malaysia

1. Administrative Executive - Sivadhass Enterprise Maintenance Services
Date: June 2011 July 2012
Job Description:
Provide administrative support and maintain updated records
Attend to enquires via phone call / email from users
Provide polite and courteous service to users
Follow up
Diligently follow up on pending requests with support teams / users until completion
Invoice checking, confirmation and documentation

PERSONAL BACKGROUND






EXPERIENCE

EDUCATION


Create Purchase Order for vendor
Prepare Quotation
Making sure the information within the request and the request item(s) are accurate,
complete, applicable, manage-able and execute-able


2. Assistant Manager - Multimedia University Cyberjaya
Date: June 2010- January 2011
Job Description:
Person in charge of the administrative of the department (supervising 3 clerks)
Reply enquiries on the Postgraduates programs via email and phone
Maintain and update the Postgraduates website
Involve in promotional activities such as exhibitions, road shows and publish
advertisement in newspapers
Check the format of thesis submitted by postgraduate students
Process the postgraduate applications within 15 working days
Ensure accurate statistics report submitted to relevant department every end of month
Works closely with vendors to meet agreed service levels. Ensure vendors adhere to key
deliverables and specification of products
Plan and monitor the use of their own time to ensure that assigned activities are managed
within agreed targets.
Invoice checking, confirmation and documentation
Maintain updated administrative records as required.


3.Global Request Management Analyst (Logistics) HP Enterprise Services Cyberjaya
Date : Aug 2008 - May 2010
Job Description:
Overall person in charge of the administrative of the department (supervising 2 analyst)
Provides administrative support for the tracking and delivery of CD's, smartcards and
tokens to fulfill customers' orders
Maintain updated administrative records as required.
Manages the outflow and return of Technical Library CDs.
Update, scrap and housekeep Technical Library CDs.
Compile and update Technical library usage history
Extract information from the ticketing system into an Excel Spreadsheet on daily basis
Provide data to vendors for dispatch of CDs and tokens
Pack and send smartcards according to customers' orders
Ensure timely update and processing of customers' requests to meet service level
Compile ticket and shipping information for all services related to Logistics in the
ticketing system daily
Works closely with vendors to meet agreed service levels. Ensure vendors adhere to key
deliverables and specification of products
Plan and monitor the use of their own time to ensure that assigned activities are managed
within agreed targets.
Invoice checking, confirmation and documentation.
Handling custom clearance and procedures.
Create Purchase Order for Vendors.













1. Microsoft Office (Power Point, Excel, Word)
2. Oracle ERP
3. IQS
4. AS400
5. Active Directory

Team Player
Minimum supervision
Willing to travel and work at outstation
Able to interact with any level of management
Self-disciplined
Initiative
Willing to learn new knowledge

Expected Salary: RM 3000
Availability: Immediate

References:

Name : Apayamah Applaidu
Telephone
Email
:
:
016 6400334
ranidhass@hotmail.com
Position : Director, Sivadhass Enterprise Maintenance Services


Name : Narendran Palani
Telephone No. : 012 6576906
Email : narendran.palani@hp.com
Position : Regional Manager, HP Enterprise Services, Cyberjaya



Name : Prabu Balakrisnan
Telephone No. : 012 6144931
Email : prabu.balakrisnan@hp.com
Position : Situation Manager, HP Enterprise Services, Cyberjaya

LANGUAGES ORAL WRITING
BAHASA MALAYSIA EXCELLENT EXCELLENT
ENGLISH EXCELLENT EXCELLENT
TAMIL EXCELLENT EXCELLENT

Personal Traits

COMPUTER SKILLS

COMMUNICATION SKILLS