SEMESTER II

PGDIPSY:201: Industrial Relations and Trade unions

Unit I Industrial Relations and Disputes
Definition, Evolution of Industrial Relations- Tripartite System- Industrial Disputes- nature and
causes- strikes and lockout- methods of settling disputes- conciliation, arbitration and adjudication-
machinery for settlement- collective bargaining: importance, factors involved and methods.

UNIT - II Legislation Concerning Industrial Disputes
Industrial Disputes Act, 1947 definitions, major provisions and recent amendments. Provision of
strike, lock out, layoff, retrenchment and closure.
Unfair labour practices, authorities and awards. Labour courts, Industrial Tribunal and National
Tribunal. Industrial Employment Act, 1946 - definitions, major provisions and recent amendments.

Unit III Trade Unionism
Definition and Origin- Trade Union Movement in India- types, structure and functioning- Registration
and Recognition of Trade Unions- Trade Union Act, 1926.

Unit IV Labour Management Cooperation
Different degrees and forms of labour- management co-operation- workers participation in
management - major hurdles to workers participation in management .

Unit - V Emerging issues in labour relations
Issues relating diverse and cross cultural workforce, knowledge workers, BPO workers, workers in
service sector, effect of globalization on working class. Need for a new outlook on industrial
relations. Sexual harassment at workplace.
References

1. Sinha & Sinha, Shekar (2006). Industrial Relations, Trade Unions and Labour Legislations. 1
st

Edition. New Delhi. Pearson Publishers.
2. Mamoria(1999). Personnel Management. New Delhi. Himalayan Publishing House.
3. Rao, Subba(1997). Essentials of HRM and Industrial Relations. New Delhi. Himalayan
Publishing House.
4. Srivastava (2000). Industrial Relations and Labour Laws. New Delhi. Vikas Publishing House.
5. Cascio(1986). Mnaging Human Resources. Productivity, Quality of Worklife, Profits

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PGDIPSY:202: Workplace Counselling
Unit I Introduction to Counselling
Introduction; Definitions - aims and goals of workplace counseling; importance and significance of
workplace counseling; Counseling skills; desirable qualities needed to be a counselor; techniques of
counseling; role playing; problems at workplace stress, illness, absenteeism, and burn out; ethical
issues and guidelines.

Unit II Psychological Assessment
Personal interview- schedules-rating scales-measurement of attitudes-interests-aptitude-personality
assessment.

Unit III Approaches to Counseling
Didactic approach; experiential approach; individual counseling; group counseling; process of
counseling; two models of counseling; cognitive behaviour therapy gestalt theory applications to
work groups.

Unit IV Educating the Organization to Receive Counseling
Introduction; stage l. Preparation for counseling in an organization. Stage 2. Assessing an
organization for counseling. stage 3. Contracting for counseling in an organization. Stage 4.
Introducing counseling into an organization. Stage 5. Evaluating counseling in an organization. Stage
6. Terminating counseling in an organization.

Unit V Counseling as a form of organizational change
Balancing responsibilities four key facets of workplace counsellors role-change and the workplace
counselor communicating the key messages coping with reactions to the material communicated
the politics and ethics of organizational counselling.


References
Cartwright, S & Cooper, C.L. Managing workplace stress. ND; sage publications, 1997. Carrol,
M&Walton, M (eds). Handbook of counseling in organization. ND; sage publications 1997.
Carrol, M. Workplace counseling. ND. Sage publications 1997.
Jenny Summerfield and Lyn Van Oudtshoorn counseling in the workplace
John McLeod An introduction to counseling third edition. Rawat publications, Jaipur.
Indudave (1984) Basic Essentials Of Counselling
Hussey, David (1996) Trainer's guide: coaching and counselling skills,
Burnard, Philip (1999). Counselling skills training : A sourcebook of activities for trainers.
PGDIPSY:203: Personality Development in the Workplace
Unit- I Introduction
Definition, determinants biological, psychological and sociocultural factors, misconceptions and
clarifications, need for personality development.

Unit - II Self-awareness and self-motivation
Self analysis through SWOT and Johari Window
Techniques and strategies for self motivation

Unit - III Power of positive thinking
Positive thinking; meaning and nature
Techniques of positive thinking
Positive thinking; decision making and problem solving

Unit - IV Social skills and conflict management skills
Component of social skills, effective ways of dealing with people
Types of conflict (interpersonal, intra group and inter group conflicts)
Conflict stimulation and conflict resolution techniques for effective conflict management.

Unit - V Time management
Time wasters procrastination
Time management personality profile
Time management tips and strategies
References
1. Wallace HR & Masters L A (2006) Personality development. South Wester Cenage
learning, New Delhi.
2. Kumar P (2005). All about self motivation, Good will publishing ltd, New Delhi.
3. Hurlock E B (2006). Personality development. Tata Mcgraw Hill. New Delhi.
4. Swaminathan V D & Kaliappan K V (2001). Psychology for effective living, Madras
Psychology Society, Chennai.
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PGDIPSY :204: Labour Legislation
Unit I Labour Administration
Concept and Scope of Labour Administration- Administration Machinery of the Central Government,
State Governments- Role of ILO in Labour Administration.
Unit II Labour Legislation I
Industrial Disputes Act 1947 Industrial Employment (Standing orders) Act, 1946 Factories
Act,1948 - Shops and Establishments Acts of various States.

Unit III Labour Legislation II
Workmens Compensation Act, 1923- Employees State Insurance Act, 1948- Employees Provident
Funds and Miscellaneous Act, 1952- New Pension Scheme, 1995- Payment of Gratuity Act, 1972-
Payment of Bonus Act, 1965.

Unit IV Social Security Legislation I
Definitions, major provisions and recent amendments of Workmans Compensations Act, 1923-
Employee State Insurance Act, 1948- Employees Provident Fund and Miscellaneous Act, 1952.

Unit V Social Security Legislation II
New pension scheme 1995- Maternity Benefit Act, 1961- Payment of Gratuity Act, 1972- Payment of
Bonus Act, 1965.
References
1. Sinha & Sinha, Shekar (2006). Industrial Relations, Trade Unions and Labour
Legislations. 1
st
Edition. New Delhi. Pearson Publishers.
2. Mamoria(1999). Personnel Management. New Delhi. Himalayan Publishing House.
3. Rao, Subba(1997). Essentials of HRM and Industrial Relations. New Delhi. Himalayan
Publishing House.
4. Srivastava (2000). Industrial Relations and Labour Laws. New Delhi. Vikas Publishing
House.
5. Cascio(1986). Mnaging Human Resources. Productivity, Quality of Worklife, Profits.
Singapore. Mc Graw Hill.
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