DSAM Product Family Series

Wavetek Series Field Meter

Quick-Start Guide
DSAM Product Family Series
Wavetek Series Field Meter
Quick-Start Guide
DSAM Product Family Quick-Start Guide Rev. 001 i
Notice Every effort was made to ensure that the information in this
document was accurate at the time of printing. However,
information is subject to change without notice, and JDSU
reserves the right to provide an addendum to this docu-
ment with information not available at the time that this
document was created.
Copyright Copyright 2010 JDS Uniphase Corporation. All rights
reserved. JDSU, Enabling Broadband and Optical Innova-
tion, JDSU, Test and Measurement Solutions, and the
JDSU logos are trademarks of JDS Uniphase Corporation
(JDS Uniphase). All other trademarks and registered
trademarks are the property of their respective owners. No
part of this guide may be reproduced or transmitted elec-
tronically or otherwise without written permission of the
publisher.
Trademarks JDS Uniphase, JDSU, and DSAM are trademarks or regis-
tered trademarks of JDS Uniphase Corporation in the
United States and/or other countries.
Specifications, terms, and conditions are subject to
change without notice. DOCSIS is a registered trade-
mark of Cable Television Laboratories, Inc. All other
product or service names are the property of their respec-
tive owners.
Ordering
information
This guide is a product of JDSU's Technical Information
Development Department, issued as part of the DSAM
Product Family Series meter. To order additional copies,
request document 21143128-001.
EMC Directive
Compliance
This product was tested and conforms to the EMC Direc-
tive, 89/336/EEC as amended by 92/31/EEC and 93/68/
EEC for electromagnetic compatibility.
ii DSAM Product Family Quick-Start Guide Rev. 001
WEEE
Directive
Compliance
JDSU has established processes in compliance with the
Waste Electrical and Electronic Equipment (WEEE) Direc-
tive, 2002/96/EC.
This product should not be disposed of as unsorted munic-
ipal waste and should be collected separately and
disposed of according to your national regulations. In the
European Union, all equipment purchased from JDSU
after 2005-08-13 can be returned for disposal at the end of
its useful life. JDSU will ensure that all waste equipment
returned is reused, recycled, or disposed of in an environ-
mentally friendly manner, and in compliance with all appli-
cable national and international waste legislation.
It is the responsibility of the equipment owner to return the
equipment to JDSU for appropriate disposal. If the equip-
ment was imported by a reseller whose name or logo is
marked on the equipment, then the owner should return
the equipment directly to the reseller.
Instructions for returning waste equipment to JDSU can be
found in the Environmental section of JDSUs web site at
www.jdsu.com. If you have questions concerning disposal
of your equipment, contact JDSUs WEEE Program
Management team at WEEE.EMEA@jdsu.com.
DSAM Product Family Quick-Start Guide Rev. 001 iii
Table of Contents
About This Guide
Purpose and Scope ................................................ viii
Assumptions .......................................................... viii
Technical Assistance............................................... viii
Conventions............................................................. ix
Chapter 1 Safety Instructions
Important Safety Instructions ......................................2
Meter Safety...........................................................2
Battery Safety.........................................................3
Battery Power Supply Module Safety ........................5
Chapter 2 DSAM Meter Operation
Product Overview......................................................8
Using This Quick-Start Guide ...................................8
Initial Set-Up ............................................................9
Installing the Battery................................................9
Removing the Battery............................................10
Battery to External Power
Connection........................................................... 11
Table of Contents
iv DSAM Product Family Quick-Start Guide Rev. 001
Connecting the RF Cable.......................................12
Making Additional Connections...............................12
Powering the Meter..................................................13
Selecting a Power Option ......................................13
Battery Care.........................................................13
Charging the Battery .............................................14
Interpreting the Battery LEDs.................................14
Charging Temperature Range ................................16
Using the Keypad ....................................................16
Using the mode keys.............................................18
Using the Display Softkeys.....................................19
Using Shift Key Shortcuts ......................................19
Custom Shortcuts .................................................21
Using the Help System.............................................23
Configuring the Meter ..............................................23
Selecting a Configuration Mode..............................23
General Configuration.........................................25
Language Selection and Local Preferences...........25
Measurement Configuration ................................26
Channel Plan Configuration.................................26
Access Configuration..........................................28
Using Measure Mode...............................................29
Basic Menu ..........................................................29
Service Menu.....................................................30
Spectrum Menu..................................................31
Sweep Menu......................................................31
Performing Signal level Measurements ...................32
Performing MiniScan Measurements.......................33
Performing Spectrum Measurements ......................34
Performing DOCSIS Measurements ....................35
Performing DQI Measurements ..............................39
Using AutoTests Mode .............................................40
Menu...................................................................40
Using Combo Autotest...........................................42
Using Video Channels AutoTest..............................43
Using Home Certification Autotest ..........................44
Using Proof of Performance ...................................45
Using Cable Modem Autotest .................................46
Using Access Mode.................................................47
Table of Contents
DSAM Product Family Quick-Start Guide Rev. 001 v
Displaying the Access Files Menu...........................47
Managing Files and Folders ................................48
Synchronizing Your Data.....................................48
Displaying the Access Browser Menu......................48
DSAM Firmware Upgrade Instructions .......................49
Cloning DSAM Meters..............................................52
Replacing the Lens..................................................53
Appendix A Specifications
DSAM Product Family Specifications .........................56
Power Component Specifications ..............................64
Appendix B Customer Services
About Our Services..................................................66
Customer Care........................................................66
Equipment Return Instructions ...............................67
Warranty information .............................................67
Table of Contents
vi DSAM Product Family Quick-Start Guide Rev. 001
DSAM Product Family Quick-Start Guide Rev. 001 vii
About This Guide
This chapter describes how to use this guide. Topics
discussed in this chapter include the following:
Purpose and Scope on page viii
Assumptions on page viii
Technical Assistance on page viii
Conventions on page ix
About This Guide
Purpose and Scope
viii DSAM Product Family Quick-Start Guide Rev. 001
Purpose and Scope
The purpose of this guide is to help you successfully use
the DSAM meter features and capabilities.
This guide includes task-based instructions that describe
how to use and obtain support for the DSAM meter. Addi-
tionally, this guide provides a description of JDSUs
warranty.
Assumptions
This guide is intended for novice, intermediate, and expe-
rienced users who want to use the DSAM meter effectively
and efficiently. We are assuming that you have basic
computer and mouse/track ball experience and are
familiar with basic telecommunication concepts and termi-
nology.
Technical Assistance
If you need assistance or have questions related to the
use of this product, call or e-mail JDSUs Cable Technical
Assistance Center for customer support.
Table 1 Technical Assistance Centers
Region Phone Number
Americas +1 866 228 3762
(America)
+1 301 353 1550
(World Wide)
tac@jdsu.com
Cable TV/
Multimedia
Products
+1 800 428 4424 Ext. 8350
(America)
+1 317 788 9351 Ext. 8350
(World Wide)
catv.support@jdsu.com
About This Guide
Conventions
DSAM Product Family Quick-Start Guide Rev. 001 ix
During off-hours, you can request assistance by doing one
of the following: leave a voice mail message at the Tech-
nical Assistance number in your region; e-mail North
American Technical Assistance Center, tac@jdsu.com, or
European Technical Assistance Center,
support.uk@jdsu.com; or submit your question using our
online Technical Assistance Request form at
www.jdsu.com.
Conventions
This guide uses naming conventions and symbols, as
described in the following tables.
Europe,
Africa, and
Mid-East
+49 (0) 7121 86 1345
(Europe)
hotline.europe@jdsu.com
+800 882 85822
(European Freephone)
support.uk@jdsu.com
+49 (0) 6172 59 11 00
(JDSU Germany)
hotline.germany@jdsu.com
+33 (0) 1 39 30 24 24
(JDSU France)
hotline.germany@jdsu.com
Asia Pacific +852 2892 0990
(Hong Kong)
+86 10 6655 5988
(Beijing-China)
All others +1 866 228 3762 tac@jdsu.com
Table 1 Technical Assistance Centers (Continued)
Region Phone Number
About This Guide
Conventions
x DSAM Product Family Quick-Start Guide Rev. 001
Table 2 Typographical Conventions
Description Example
User interface actions appear in
this typeface.
On the Status bar, click Start.
Buttons or switches that you press
on a unit appear in this Typeface.
Press the On switch.
Code and output messages appear
in this typeface.
All results okay
Text you must type exactly as
shown appears in this typeface.
Type: a:\set.exe in the dialog
box
Variables appear in this typeface. Type the new hostname.
Book references appear in this
typeface.
Refer to Newtons Telecom Dic-
tionary
A vertical bar | means or: only one
option can appear in a single com-
mand.
platform [a|b|e]
Square brackets [ ] indicate an
optional argument.
login [platform name]
Slanted brackets < > group
required arguments.
<password>
Table 3 Keyboard and Menu Conventions
Description Example
A plus sign + indicates simultane-
ous keystrokes.
Press Ctrl+s
A comma indicates consecutive
key strokes.
Press Alt+f,s
A slanted bracket indicates choos-
ing a submenu from menu.
On the menu bar, click
Start > Program Files.
About This Guide
Conventions
DSAM Product Family Quick-Start Guide Rev. 001 xi
Table 4 Symbol Conventions
Table 5 Safety Definitions
This symbol represents a general hazard.
This symbol represents a risk of electrical shock.
NOTE
This symbol represents a Note indicating related infor-
mation or tip.
WARNING
Indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION
Indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
About This Guide
Conventions
xii DSAM Product Family Quick-Start Guide Rev. 001
1
DSAM Product Family Quick-Start Guide Rev. 001 1
Chapter 1 Safety Instructions
This chapter describes DSAM meter Safety Instructions.
The topics discussed in this chapter are as follows:
Important Safety Instructions on page 2
Chapter 1 Safety Instructions
Important Safety Instructions
2 DSAM Product Family Quick-Start Guide Rev. 001
Important Safety Instructions
Follow these safety precautions to reduce the risk of fire,
shock, or personal injury and to avoid damage to the
DSAM meter and its power components.
1 Read all instructions in this section regarding the
meter, battery and universal power supply.
2 Keep these instructions for future reference.
3 Pay attention to all warnings and safety precautions.
Meter Safety Follow these safety precautions to reduce the risk of fire,
shock, or personal injury and to avoid damage to the
DSAM meter:
1 Use the meter and its power components only as
directed by the instructions in this guide or as directed
by other resources provided by JDSU.
2 When powering the meter, maintain the secure
connection of each power component.
3 Use only JDSU-specified components to power and
conduct measurements with this meter.
4 Keep the meter cavity that holds the battery and its
battery contacts clean.
5 Use only a dry cloth to clean the meter.
6 Avoid using the meter or its power components during
an electrical storm.
WARNING
If the equipment is used in a manner not specified by
the manufacturer, the protection provided by the equip-
ment may be impaired.
Chapter 1 Safety Instructions
Important Safety Instructions
DSAM Product Family Quick-Start Guide Rev. 001 3
Battery Safety Follow these safety precautions to reduce the risk of fire,
shock, or personal injury and to avoid damage to the
DSAM battery:
These safety precautions apply to the use of the Li-Ion
battery supporting the DSAM meter.
1 Power the meter only with battery types approved for
use by JDSU.
2 Do not disassemble or attempt to service the battery.
3 Do not place the battery on a conductive surface.
4 Do not allow metal objects to touch the battery
contacts.
5 Charge the battery only with the specified charger.
6 Keep the battery away from heat sources near or
above 60 C (140 F).
WARNING
Do not disassemble the meter.
Do not attempt to service this product yourself. There
are no user-serviceable parts inside. Contact the appro-
priate JDSU representative for meter repair or calibra-
tion.
Chapter 1 Safety Instructions
Important Safety Instructions
4 DSAM Product Family Quick-Start Guide Rev. 001
7 Operate and store the battery only within the following
ranges:
Li-Ion
Charging
0 to +45 C
(+32 to +113 F)
Discharge
-20 to +60 C
(-4 to +140 F)
Short term storage (30 days or less)
-20 to +60 C
(-4 to +140 F)
Long term storage (90 days or less)
-20 to +45 C
(-4 to +113 F)
Long term storage (1 year +)
-20 to +20 C
(-4 to +68 F)
WARNING
Do not crush, penetrate, mutilate, or dismember the
battery in any way.
WARNING
Handle damaged or leaking batteries with extreme cau-
tion. Avoid contact with the electrolyte.
WARNING
Do not dispose of the battery in fire or in water. Follow
all local restrictions regarding the proper disposal or
recycling of the battery.
Chapter 1 Safety Instructions
Important Safety Instructions
DSAM Product Family Quick-Start Guide Rev. 001 5
Battery Power
Supply Module
Safety
Follow these safety precautions to reduce the risk of fire,
shock, or personal injury and to avoid damage to the
DSAM power supply module:
1 When powering the meter, maintain the secure
connection of each power component.
2 Use only JDSU-specified components to power and
conduct measurements with this meter.
3 Do not damage the power cords.
4 Avoid using the meter or its power components during
an electrical storm.
5 Follow all basic safety practices associated with the
use of electrical equipment.
WARNING
Do not use this product in the vicinity of a gas leak or in
any other explosive environment.
Chapter 1 Safety Instructions
Important Safety Instructions
6 DSAM Product Family Quick-Start Guide Rev. 001
2
DSAM Product Family Quick-Start Guide Rev. 001 7
Chapter 2 DSAM Meter Operation
This chapter describes the functionality of the DSAM
meter. Topics discussed in this chapter are as follows:
Product Overview on page 8
Initial Set-Up on page 9
Powering the Meter on page 13
Using the Keypad on page 16
Custom Shortcuts on page 21
Configuring the Meter on page 23
Using Measure Mode on page 29
Using AutoTests Mode on page 40
Using Access Mode on page 47
DSAM Firmware Upgrade Instructions on page 49
Cloning DSAM Meters on page 52
Replacing the Lens on page 53
Chapter 2 DSAM Meter Operation
Product Overview
8 DSAM Product Family Quick-Start Guide Rev. 001
Product Overview
The DSAM Product Family provides a combination of
DOCSIS/EuroDOCSIS cable modem installation
meters for the on-site installation and service of high-
speed data and video services.
Using exclusive digital signal processing and integrated
DOCSIS/EuroDOCSIS chipset technology, the meter
communicates with the network CMTS to verify suitable
conditions for cable modem installation from the
subscribers location. The DSAM meter is also equipped
with signal level meter capabilities, including spectrum
scanning for ingress assessment and mini-scan analysis
of up to twelve analog and/or digital channels. The meters
AutoTest capability makes installations easier and more
reliable than ever before.
JDSU has incorporated exclusive DSP, DOCSIS, and
analog technology to enhance your DSAM meters
usability and provide significant flexibility as additional
features become available. Upgrading the meter can be as
simple as downloading a file from the Internet and
installing it onto the device using optional TPP and FDM
utility software.
Using This
Quick-Start
Guide
We know you want to get the most out of your DSAM
meter as soon as possible, so weve designed this Quick-
Start Guide to provide the essential facts you need to know
to use your DSAM meter effectively.
We encourage you to read this guide completely and to
take advantage of the extensive Help system on your
DSAM meter (see Custom Shortcuts on page 21).
This guide provides safety information, initial set-up
instructions, and important facts about powering, config-
uring, and executing the functions of the meter. The guide
also provides information about cloning DSAM meters,
Chapter 2 DSAM Meter Operation
Initial Set-Up
DSAM Product Family Quick-Start Guide Rev. 001 9
sources for additional technical assistance, the product
warranty, equipment return instructions, and specifications
for the meter and its power components.
Initial Set-Up
Typically your DSAM meter is shipped with the following
accessories:
One (1) Hi-Capacity Li-Ion rechargeable battery
One (1) 12 volt DC universal power supply module
One (1) power cord
One (1) 12-volt DC in-vehicle power cable
One (1) protective soft case
One (1) shoulder strap
One (1) installed replaceable lens
One (1) quick-start guide
Many optional accessories are available to extend your
DSAM meters functionality, versatility, and ease of use.
Learn more about optional DSAM accessories at this
Internet address: www.jdsu.com/products/cable/
index.html.
Installing the
Battery
To install the battery
1 Hold the meter securely with the display screen facing
away from you and the keypad in the palm of your
hand.
2 Holding the battery in your other hand with its label
facing away from you, rest the lower (contact) edge of
the battery against the raised edge at the bottom of
the meter.
3 Gently lower the battery into the cavity of the meter
until the top edge of the battery latches into place.
Chapter 2 DSAM Meter Operation
Initial Set-Up
10 DSAM Product Family Quick-Start Guide Rev. 001
Removing the
Battery
To remove the battery
1 Ensure the power is off.
2 Hold the meter securely with the display screen facing
away from you and the keypad in the palm of your
hand.
3 Press the release button (Figure 1) located directly
above the battery in the center of the back of the
meter.
4 When released, gently pull the battery out of the
cavity in the back of the meter
CAUTION INSTRUMENT DAMAGE
Failure to turn the power off before removing the batter-
ies from the DSAM meter could damage internal com-
ponents and/or corrupt the software. Always power
down the unit before removing the batteries.
Figure 1 Back of DSAM Meter
Battery
Battery Release
Button
Chapter 2 DSAM Meter Operation
Initial Set-Up
DSAM Product Family Quick-Start Guide Rev. 001 11
Battery to
External Power
Connection
Connect the external power components to the DSAM
battery as follows: (Figure 2 on page 12)
1 Align the 12 volt DC universal power supply module
connector (or DC connector) with the DC connection
port in the battery.
2 Insert the connector into the connection port.
3 Align the female connector of the power cord with the
12 volt DC universal power supply connection port.
4 Insert the connector into the connection port.
5 Connect the male connection of the power cord to an
AC power source when you are ready to power the
meter or charge the battery.
IMPORTANT
Read all safety instructions in the front of this guide
before attempting to power the meter or charge the bat-
tery (see Important Safety Instructions on page 2).
WARNING ELECTRICAL SHOCK
Electrical shock may result in serious injury or death.
Be sure the AC cord is connected to the correct voltage
mains. Do not use outdoors or in wet locations. Use
only the universal power supply supplied with the test
set.
NOTE
If you are using the DC connector, connect it to an
appropriate 12-volt DC power source.
Chapter 2 DSAM Meter Operation
Initial Set-Up
12 DSAM Product Family Quick-Start Guide Rev. 001
Connecting
the RF Cable
To conduct measurements with your DSAM meter,
connect the RF cable of the system you are servicing to
the RF connection port on the back panel of the meter.
Making
Additional
Connections
Use the Ethernet port located on the top of the meter to
clone settings with other DSAM meters (see Cloning
DSAM Meters on page 52) or to synchronize your data
with optional FDM utility software (see Using Access
Mode on page 47).
(The headphone jack and USB ports located on the top of
the meter will be used in future DSAM meter applications.)
Figure 2 External Power Components
Chapter 2 DSAM Meter Operation
Powering the Meter
DSAM Product Family Quick-Start Guide Rev. 001 13
Powering the Meter
Selecting a
Power Option
There are three ways to provide power to your DSAM
meter. Choose the method that best suits your working
conditions:
DC power from the universal power supply connected
to an AC power source,
DC power from the battery alone, or
DC power using the 12-volt DC in-vehicle cable
connected to 12-volt DC power source.
Battery Care Battery life and instrument runtime will be maximized if
best practices are followed.
1 Charge your new DSAM battery for a minimum of 12
hours prior to first use. The charge indicator on the
DSAM charger will change from a steady red light to a
steady green light.
2 Fully charge your DSAM battery every evening. A
normal full charge cycle typically takes 12 hours.
Removal of the battery from the instrument is not
required, but is suggested periodically to allow the
natural wiping action of the unit contact pins to clean
the battery contacts.
3 In-vehicle charging as the primary method of charging
the battery is NOT recommended. A typical in-vehicle
charging scenario will have multiple power cycles as
you turn on and off the vehicle or go to multiple
service calls which does not allow the battery to fully
charge.
IMPORTANT
Read all safety instructions in the front of this guide
before attempting to power the meter or charge the bat-
tery (see Important Safety Instructions on page 2).
Chapter 2 DSAM Meter Operation
Powering the Meter
14 DSAM Product Family Quick-Start Guide Rev. 001
Charging the
Battery
With the power components properly connected (see
External Power Components on page 12) the DSAM
battery can be charged when outside of the meter or when
installed in the meter.
1 For typical battery charging (fast charge or maximum
capacity) and normal operational values, refer to
Table 5.
2 For battery charge LED indications refer to Table 6 on
page 15.
The charging time will be the same whether the power
is on or off.
When you power the meter directly with an AC or a DC
power source, this source automatically charges the
battery while providing power on a separate path with no
degradation to the meters direct power. When the battery
is fully charged, the charger module provides a mainte-
nance charge from the power source.
Interpreting
the Battery
LEDs
There are two LED indicator lights located on the bottom
of your DSAM battery (refer to Figure 3 on page 15) the
red CHARGE LED and the green OK LED.
NOTE
You can power the DSAM meter and recharge the bat-
teries at the same time.
Table 5 Battery Charge and Operation Values
Item Charge Time
Battery 11 AH (Amp Hour)
Fast Charge Period > 7.0 Hours
Normal Operation 5.0-8.0 Hours typical
Complete Charge Approximately 10 to 12 Hours
Chapter 2 DSAM Meter Operation
Powering the Meter
DSAM Product Family Quick-Start Guide Rev. 001 15
The green OK LED illuminates to indicate that the battery
is completely charged.
The red CHARGE LED illuminates to indicate the
present charge condition. Under normal charging condi-
tions, this LED should remain on constantly. A flashing
LED is indicative of a fault condition. To interpret the
CHARGE LED indications, review Table 6.
For information about the charger modules specifications,
see Table 9 on page 64.
Figure 3 DSAM Battery
Table 6 Charge LED indications
LED color State
Battery and charge
condition
Red
(CHARGE)
Steady Charging
Flashing Charge fault check:
Temp too high/low or,
DC too high/low or,
Internal fault
Green (OK) Steady Charge Complete
Charge
Indicator
LEDS
12 Volt
DC Port
Chapter 2 DSAM Meter Operation
Using the Keypad
16 DSAM Product Family Quick-Start Guide Rev. 001
Charging
Temperature
Range
Your DSAM charger module will not allow the charge
mode to begin if the battery temperature is not within a
safe range for charging. To begin and maintain the charge
mode, the battery temperature should be approximately
between 0 C (32 F) and 50 C (122 F). The charge
mode automatically resumes when the battery tempera-
ture returns within this range.
Using the Keypad
Below the display screen on the front panel of your DSAM
meter (Figure 4 on page 17) is a keypad used to perform
all functions of the meter.
Chapter 2 DSAM Meter Operation
Using the Keypad
DSAM Product Family Quick-Start Guide Rev. 001 17
The keypad is comprised of:
Four Display Softkeys (directly below the display
screen) used to select screen-specific options or to
select pop-up menus associated with each key
Four directional Arrow Keys (located directly below
the two center softkeys) used to navigate up, down,
right, and left among the displayed menus and
measurement features
Figure 4 DSAM Meter Front Panel
Display
Screen
Display
Softkeys
Enter key
Mode
keys
Shift key
Power key
Alphanumeric
keys
Exit key
Arrow
keys
Chapter 2 DSAM Meter Operation
Using the Keypad
18 DSAM Product Family Quick-Start Guide Rev. 001
An Enter key used to select highlighted menu items
and input alphanumeric data
An Exit key used to depart from the currently viewed
screen to a previously viewed option
Four Mode keys (Figure 5) used to access the
meters four primary functional modes
Twelve Alphanumeric keys used for data entry and
for shortcut access to specific features (as a shift key
function)
A Shift key used in conjunction with the alpha-
numeric keys or the display softkeys for shortcut
access to specific features
A Power key used to turn the meter on and off.
Using the
mode keys
Use the mode keys (Figure 5) to directly access the top
level menu of features associated with each mode.
Press the AutoTest mode key to display the AutoTest
mode menu (see Figure 29 on page 42).
Press the Measure mode key to display the Measure
mode menu (see Figure 15 on page 30).
Press the Access mode key to display the Access mode
menu (see Figure 35 on page 48).
Press the Configure mode key to display the Configure
mode menu (see Figure 11 on page 24).
Figure 5 DSAM Meter Mode Keys
Chapter 2 DSAM Meter Operation
Using the Keypad
DSAM Product Family Quick-Start Guide Rev. 001 19
Using the
Display
Softkeys
Display Softkeys (directly below the display screen) are
used to select screen-specific options or to select pop-up
menus associated with each key.
In Figure 6, the softkey below Limits was pressed to
access the Limits pop-up menu in Level Mode.
In Figure 7, the softkey below Select may be pressed to
select the highlighted option; the softkey below Exit may
be pressed to exit to the previously viewed screen.
Using Shift
Key Shortcuts
Use the Shift key (Figure 4 on page 17) in conjunction
with the alphanumeric keys or display softkeys for shortcut
access to specific features. Shortcut functions are indi-
cated by symbols at the bottom-right of each shortcut key.
Figure 6 Limits Softkey Selected
Figure 7 Select and Exit Softkey Options
Chapter 2 DSAM Meter Operation
Using the Keypad
20 DSAM Product Family Quick-Start Guide Rev. 001
For example, press the Shift key and then press the
number 5 key to access the ? shortcut which takes you
directly to the Help system (? means Help). The Help
system has more information about each shortcut feature.
Also refer to Table 7 on page 20.
A quick way to access the Level, Mini Scan, Spectrum,
and DOCSIS is to press the Shift key to display the
options above each softkey and press the softkey directly
under the option of your choice. Refer to Figure 8.
Figure 8 Shift Key - Softkey Options
Table 7 Shift Key Shortcuts
Key Sequence Icon Description
Shift, 3 Displays Configure Adjust Sounds
screen.
Shift, 4 Displays Configure Test Point Com-
pensation screen.
Shift, 5 Displays topic related help text.
Chapter 2 DSAM Meter Operation
Using the Keypad
DSAM Product Family Quick-Start Guide Rev. 001 21
Custom
Shortcuts
To increase efficiency between commonly accessed
modes, shortcut links can be customized to point to any
measurement mode in the instrument.
Shift, 6 Displays Meter Info screen.
Shift,7 Displays Configure Adjust Contrast
screen.
Shift,8 Pause (used in some measurement
modes).
Shift,9 Automatically adjust the analog meter
to the best reference setting. Use the
arrow keys to adjust the setting by one
(1) dB per key.
Shift, . Not Currently Used.
Shift, 0 Allows you to enter a + (positive) or -
(negative) numeric value.
Shift, CLEAR Not Currently Used.
Shift, Shift Power the display backlight on or off.
Table 7 Shift Key Shortcuts
Key Sequence Icon Description
Chapter 2 DSAM Meter Operation
Using the Keypad
22 DSAM Product Family Quick-Start Guide Rev. 001
Figure 9 Custom Shortcut Configuration
Figure 10 Custom Shortcuts Displayed After
Pressing Shift Key
Chapter 2 DSAM Meter Operation
Using the Help System
DSAM Product Family Quick-Start Guide Rev. 001 23
Using the Help System
Your DSAM meter is equipped with an on-board Help
system designed to answer many of the questions you
may have about the proper configuration of the meter and
the purpose and use of its measurement functions. You
can access Help texts as questions occur or easily review
all of the texts associated with a particular function as a
short tutorial before attempting a particular task.
Access the Help system by pressing Shift, ? (#5) on the
alphanumeric keypad.
The different types of Help menus direct you to dozens of
available Help text screens.
Configuring the Meter
Accurate and complete configuration of your DSAM meter
assures reliable measurement performance and
enhanced ease of use. To take full advantage of the many
features your DSAM meter offers, be sure to properly
configure the meter to respond effectively to your working
conditions and to meet your data management needs.
It is recommended to use the JDSU TechComplete Test
Productivity Pack (TPP) software or the FDM-100 soft-
ware to configure the DSAM meter.
Selecting a
Configuration
Mode
To view the Configure General menu (see Figure 11 on
page 24), press the Configure mode key (Figure 5 on
page 18), then press the General softkey.
Chapter 2 DSAM Meter Operation
Configuring the Meter
24 DSAM Product Family Quick-Start Guide Rev. 001
Configure modes are indicated by softkey tabs at the
bottom of the display screen General, Measure,
Channel Plan, and Access. Each configuration mode has
a menu of configurable items specific to that mode.
To access a Configure Mode menu, press the softkey
directly below the mode you wish to view. The Configure
General menu is displayed when you press the Configure
mode key for the first time. After that, the meter will display
the most recently displayed Configure Mode each time
you return to the configuration menus by pressing the
Configure mode key.
When you have displayed the mode menu you prefer, use
the arrow keys to highlight the item you intend to configure
and press Enter.
Figure 11 Configure Mode General Menu
Chapter 2 DSAM Meter Operation
Configuring the Meter
DSAM Product Family Quick-Start Guide Rev. 001 25
General
Configuration
To view the Configure General menu, press the General
softkey when in Configure mode.
Use general configuration to:
adjust sounds
optimize battery life
enter your personal information
set date and time
configure printer
configure network
configure ports
set local preferences
administer security
choose a utility
clone settings with other DSAM meters
choose a diagnostic
configure custom shortcuts
Language
Selection and
Local
Preferences
Select Regional Preferences on the Configure General
menu to specify the type of language, date format, signal
level units, temperature units, and digital performance
units you prefer.
Press Enter to open the LANGUAGE edit box and use the
arrow keys to highlight the selection you prefer. Then
press Enter to complete the edit.
Each edit box may be edited individually. To save time, you
can edit fewer boxes by first editing the PRESET TO edit
box (which automatically selects default settings for date
format, signal level units, temperature units, and digital
performance units based upon the locale you choose).
Chapter 2 DSAM Meter Operation
Configuring the Meter
26 DSAM Product Family Quick-Start Guide Rev. 001
Measurement
Configuration
To view the Configure Measure menu (Figure 12 on
page 26), press the Configure mode key (Figure 5 on
page 18), then press the Measure softkey.
Use measure configuration to specify:
sweep settings
limit sets
DOCSIS throughput
FDR settings
other (measurement) settings, such as the roving
MAC address for cable modem tests
VoIPCheck
test point compensation
loopback reference
Channel Plan
Configuration
A CATV system is comprised of channels representing the
channel plan for that system. Each channel is identified by
its carrier type, frequency, and other parameters. The
Figure 12 Configure Mode Measure Menu
Chapter 2 DSAM Meter Operation
Configuring the Meter
DSAM Product Family Quick-Start Guide Rev. 001 27
parameters (characteristics) of individual channels can be
edited within a plan to meet a variety of measurement
objectives.
To view the Configure Channel menu (Figure 13), press
the Configure mode key (Figure 5 on page 18), then
press the Channel Plan softkey.
Your DSAM meter has a default (NCTA) channel plan. You
can build, clone, or synchronize customized plans.
Use channel plan configuration to:
select a plan
edit a plan
enable/disable channels
configure Miniscan channels
configure AutoTests
build a new plan
edit location settings
Figure 13 Configure Mode Channel Plan Menu
Chapter 2 DSAM Meter Operation
Configuring the Meter
28 DSAM Product Family Quick-Start Guide Rev. 001
Access
Configuration
To view the Configure Access menu (Figure 14), press the
Configure mode key (Figure 5 on page 18), then press
the Access softkey.
Use pc connection to select your preferred PC connection
(Ethernet or RF) to TPP or FDM and to define its IP
address.
Use WFA browser settings to enter the preferred ethernet
or RF connection, home URL, proxy server parameters
(optional) and CM diagnostic web page information.
The pc connection is a critical setting for connecting to the
TPP or FDM-100 for meter configuration.
Refer to DSAM Firmware Upgrade Instructions on
page 49.
Figure 14 Configure Mode Access Menu
Chapter 2 DSAM Meter Operation
Using Measure Mode
DSAM Product Family Quick-Start Guide Rev. 001 29
Using Measure Mode
Measurement modes are indicated by softkey tabs at the
bottom of the display screen Basic, Service, Spectrum
and Sweep. Each measurement mode has a menu of
measurement items specific to that mode.
To access a Measure Mode menu, press the softkey
directly below the mode you wish to view. The Measure
Basic menu is displayed when you press the Measure
mode key for the first time. After that, the meter will display
the most recently displayed Measure mode each time you
return to the Measure menus by pressing the Measure
mode key.
When you have displayed the mode menu you prefer, use
the arrow keys to highlight the item you intend to configure
and press Enter.
You are ready to perform tests in Measure mode only
when:
The meter is receiving power
The RF cable is connected to the meter (on the back
panel)
Your DSAM meter has been configured to conduct
measurements (see Configuring the Meter on
page 23)
Basic Menu To view the Measure Basic menu (Figure 15 on page 30),
press the Measure mode key (Figure 5 on page 18), then
press the Basic softkey. Use the arrow keys to highlight
the type of measurement you wish to perform and press
Enter to access that option.
Chapter 2 DSAM Meter Operation
Using Measure Mode
30 DSAM Product Family Quick-Start Guide Rev. 001
Service Menu To view the Measure Service menu (Figure 16 on
page 30), press the Measure mode key (Figure 5 on
page 18), then press the Service softkey. Use the arrow
keys to highlight the type of measurement you wish to
perform and press Enter to access that option.
Figure 15 Measure Mode Basic Menu
Figure 16 Measure Mode Service Menu
Chapter 2 DSAM Meter Operation
Using Measure Mode
DSAM Product Family Quick-Start Guide Rev. 001 31
Spectrum Menu To view the Measure Spectrum menu (Figure 17), press
the Measure mode key (Figure 5 on page 18), then press
the Spectrum softkey. Use the arrow keys to highlight the
type of measurement you wish to perform and press Enter
to access that option.
Sweep Menu To view the Measure Sweep menu (Figure 18 on
page 32), press the Measure mode key (Figure 5 on
page 18), then press the Sweep softkey. Use the arrow
keys to highlight the type of measurement you wish to
perform and press Enter to access that option.
Figure 17 Measure Mode Spectrum Menu
Chapter 2 DSAM Meter Operation
Using Measure Mode
32 DSAM Product Family Quick-Start Guide Rev. 001
Performing
Signal level
Measurements
Level measurement mode views and analyzes the signal
level of each carrier within a channel (as defined by the
active channel plan).
To access Level mode, use the arrow keys to highlight the
Level option on the Measure mode menu (Figure 15 on
page 30), and press Enter. (Or, press the Shift key and
the Level softkey.) The first Level mode screen you see
will look similar to Figure 19 on page 33.
Figure 18 Measure Mode Sweep Menu
Chapter 2 DSAM Meter Operation
Using Measure Mode
DSAM Product Family Quick-Start Guide Rev. 001 33
To configure the Level measurement feature, select the
channel plan to be tested and the tuning mode you prefer.
If desired, you can select a set of measurement limits and
the parameters of those limit sets.
Performing
MiniScan
Measurements
Miniscan Mode views and analyzes the carrier levels of up
to twelve channels and displays the results on a single
screen.
To access Miniscan Mode, use the arrow keys to highlight
the Miniscan option on the Measure mode menu
(Figure 15 on page 30), and press Enter. Or, press the
Shift key and the MiniScan softkey.) The first Miniscan
Mode screen you see will look similar to Figure 20 on
page 34.
Figure 19 Level Mode Screen
Chapter 2 DSAM Meter Operation
Using Measure Mode
34 DSAM Product Family Quick-Start Guide Rev. 001
To configure the Miniscan measurement feature, select:
the channel plan to be tested, up to twelve channels for
Miniscan measurement, a set of measurement limits
(based on test location), the parameters of those limit sets,
and the resolution of the Miniscan graph for the best
viewing.
Use the up and down arrow keys to adjust the reference
setting of the graph by one (1) dB per key press. Use the
right and left arrow keys to move the vertical marker to the
next or previous channel.
Performing
Spectrum
Measurements
Upstream Spectrum Mode views and analyzes ingress
and distortion on the upstream (return) path. Initial
measurements typically occur at the ground block with the
home disconnected from the network.
To access Upstream Spectrum Mode, use the arrow keys
to highlight the Upstream Spectrum option on the Measure
mode menu (Figure 17 on page 31), and press Enter. (Or,
press the Shift key and the Spectrum softkey.) The first
Upstream Spectrum mode screen you see will look similar
to Figure 21 on page 35.
Figure 20 Miniscan Mode Screen
Chapter 2 DSAM Meter Operation
Using Measure Mode
DSAM Product Family Quick-Start Guide Rev. 001 35
To configure Upstream Spectrum Mode, select the
measurement limit option (or turn it off), and (if it is on) set
an appropriate pass/fail limit value for your installation.
Position the marker at each frequency to display the level
value.
Use the up and down arrow keys to adjust the reference
setting of the graph by one (1) dB per key press. Use the
right and left arrow keys to move the vertical marker to the
next or previous measurement data point.
Prior to an installation, use upstream spectrum measure-
ments to verify that the system does not exceed the
maximum acceptable level for ingress. After an installa-
tion, check the level again to compare the previous
reading and confirm that install procedures or components
did not create new sources of ingress.
Performing
DOCSIS
Measurements
DOCSIS Mode analyzes the digital performance of user-
selected DOCSIS channels to verify downstream/
upstream connectivity. Only primary DOCSIS channels
defined in the downstream (forward path) channel plan are
available for DOCSIS measurement testing. Non-
Figure 21 Upstream Spectrum Mode Screen
Chapter 2 DSAM Meter Operation
Using Measure Mode
36 DSAM Product Family Quick-Start Guide Rev. 001
primary DOCSIS channels should be configured in the
channel plan, but they will not show up in the list of
DOCSIS channels.
To access DOCSIS Mode, use the arrow keys to high-
light the DOCSIS option on the Measure mode menu
(Figure 16 on page 30), and press Enter. (Or, press the
Shift key and the DOCSIS softkey.) The first DOCSIS
mode screen you see will look similar to Figure 22.
To configure DOCSIS Mode:
Confirm that you are testing the correct channel plan
(plan label is in upper right corner),
Confirm that you are testing the correct DOCSIS
channel in that plan,
Confirm (if required by the system administrator) that
the roving MAC address on this meter is recognized
by the CMTS,
Select a set of measurement limits (based on test
location), and
Figure 22 DOCSIS Mode Screen
Chapter 2 DSAM Meter Operation
Using Measure Mode
DSAM Product Family Quick-Start Guide Rev. 001 37
If necessary, edit the parameters of the limit set you
have selected.
Figure 23 Select DOCSIS Version that the
Meter Should Emulate
Figure 24 Select DOCSIS Test Parameters
Chapter 2 DSAM Meter Operation
Using Measure Mode
38 DSAM Product Family Quick-Start Guide Rev. 001
Figure 25 Test in Progress
Figure 26 DOCSIS 3.0 Summary Results
Chapter 2 DSAM Meter Operation
Using Measure Mode
DSAM Product Family Quick-Start Guide Rev. 001 39

Performing
DQI
Measurements
The measurement Digital Quality Index (DQI) is a real-
time measurement that immediately detects intermittent
issues and some sustained issues within a downstream
QAM stream. In comparison, the typical measurement
used to check for these issues on a digital QAM carrier is
the pre and post forward error correction (FEC) bit error
rate (BER). The BER measurement relies on actual errors
and is slow to detect many issues. The DQI measurement
uses error magnitude information from the output of the
demodulator, including error magnitudes that do not result
in errors. Measurement response is considerably faster
than BER or MER and more sensitive to transient and
intermittent issues that affect the stream.
To access DQI measurement mode, use the arrow keys to
highlight the DQI feature on the Measure mode menu.
(Figure 15 on page 30), and press Enter. Or, while in the
Level mode, press View softkey and select DQI from the
list of options. The DQI mode screen will look similar to
Figure 28 on page 40.
Figure 27 DOCSIS 3.0 Throughput
Chapter 2 DSAM Meter Operation
Using AutoTests Mode
40 DSAM Product Family Quick-Start Guide Rev. 001
The DQI display shows three minutes of data. Figure 28
displays a point where over a minute passed before DQI
dropped to a point where BER might capture the issue.
Using AutoTests Mode
One AutoTest measurement mode is indicated by the
softkey tab at the bottom of the display screen
Autotests. The AutoTests measurement mode has a
menu of measurement items specific to that mode.
Menu To view the Autotests menu (Figure 29 on page 42), press
the Autotest key. Use the arrow keys to highlight the type
of AutoTests measurement you wish to perform and press
Enter to access that option.
The AutoTests tests are automated test sequences. The
following types of user-configurable AutoTest Install tests
are available on this meter:
Combo AutoTest - a user-configured sequential
combination of Video Channels AutoTest and Cable
Modem AutoTest.
Figure 28 DQI Mode Screen
Chapter 2 DSAM Meter Operation
Using AutoTests Mode
DSAM Product Family Quick-Start Guide Rev. 001 41
Video Channels AutoTest - user-configured level
measurements of a series of analog and/or digital
video channels,
Home Certification - (optional purchase required) is
a user configured combination of tests. The tests can
be any combination of testing on video channels and
DOCSIS tests such as ranging, registration,
throughput, packet loss, and VoIPCheck.
The configuration of the tests for the certification
option are established in the JDSU Test Productivity
Pack (TPP) client along with the appropriate limit
plans.
The closeout test option also provides an automated
sequence of steps that guides the technician through
the entire process.
This is different also in that it combines the sync
process with the test.
Proof of Performance - a user configured scheduled
test sequence designed to assess the signal perfor-
mance of a user-configured series of analog and/or
digital video channels.
Cable Modem AutoTest - an automated test
sequence that assesses the performance and verifies
the DOCSIS compliance of user-configured digital
channels in the upstream and downstream plant.
Chapter 2 DSAM Meter Operation
Using AutoTests Mode
42 DSAM Product Family Quick-Start Guide Rev. 001
You are ready to perform tests in AutoTest mode only
when:
The meter is receiving power
The RF cable is connected to the meter (on the back
panel)
Your DSAM meter has been configured to conduct
AutoTest measurements (see Configuring the Meter
on page 23)
Using Combo
Autotest
To access the Combo Autotest mode, use the arrow keys
to highlight the Combo Test option on the AutoTests mode
menu (Figure 29), and press Enter. The first Combo Test
screen you see will look similar to Figure 30 on page 43.
Figure 29 AutoTests Menu
Chapter 2 DSAM Meter Operation
Using AutoTests Mode
DSAM Product Family Quick-Start Guide Rev. 001 43
Each Combo AutoTest is based on two types of configura-
tion:
The parameters or the selected channel plan
The parameters of the selected limit plan
After a channel plan and a limit set has been selected,
press the Start softkey and Combo AutoTest measures
the signal performance of all assigned channels in the
Combo Test configuration.
Using Video
Channels
AutoTest
To access the Video Autotest mode, use the arrow keys to
highlight the Video Channels option on the AutoTests
mode menu (Figure 29 on page 42), and press Enter. The
first Video Channels screen you see will look similar to
Figure 31 on page 44.
Figure 30 Combo Autotest Mode Screen
Chapter 2 DSAM Meter Operation
Using AutoTests Mode
44 DSAM Product Family Quick-Start Guide Rev. 001
Each Video AutoTest is based on two types of configura-
tion:
The parameters or the selected channel plan
The parameters of the selected limit plan
After a channel plan and a limit set has been selected,
press the Start softkey (Figure 31) and the AutoTest
sequentially measures the signal performance of all
assigned channels in the Video Channels AutoTest config-
uration.
Using Home
Certification
Autotest
To access the Home Certification Autotest mode, use the
arrow keys to highlight the Home Certification option on
the AutoTests mode menu (Figure 29 on page 42), and
press Enter. The first Home Certification test screen you
see will look similar to Figure 30 on page 43.
Figure 31 Video Autotest Mode Screen
Chapter 2 DSAM Meter Operation
Using AutoTests Mode
DSAM Product Family Quick-Start Guide Rev. 001 45
Each Home Certification AutoTest is based on three types
of configuration:
The parameters or the selected channel plan
The parameters of the selected limit plan
The parameters of the selected data plan
After a channel plan and a limit set has been selected,
press the Start softkey and Home Certification Autotest
measures the signal performance of all assigned channels
in the Home Certification Autotest configuration.
Using Proof of
Performance
To access Proof of Performance, use the arrow keys to
highlight the Proof of Performance option on the AutoTests
mode menu (Figure 29 on page 42), and press Enter. The
first Proof of Performance AutoTest mode screen you see
will look similar to the Combo AutoTest screen shown in
Figure 33 on page 46.
Figure 32 Home Certification Autotest Mode
Screen
Chapter 2 DSAM Meter Operation
Using AutoTests Mode
46 DSAM Product Family Quick-Start Guide Rev. 001
Each Proof of Performance AutoTest is based on four
types of configuration:
The selection of channels to be tested
The parameters of your limit sets
Your selection of a set measurement limits based on
test location information (Location Type, Amp ID,
Area, etc.)
As an option the selection of a configured schedule
Press the Immediate softkey to begin a test that does not
require a specified time period. Press the Scheduled
softkey to schedule a test for a specified time period.
(Figure 33).
Using Cable
Modem
Autotest
To access the Cable Modem Autotest mode, use the arrow
keys to highlight the Cable Modem option on the
AutoTests mode menu (Figure 29 on page 42), and press
Enter. The first Combo Test screen you see will look
similar to Figure 34 on page 47.
Figure 33 Proof of Performance Autotest Mode
Screen
Chapter 2 DSAM Meter Operation
Using Access Mode
DSAM Product Family Quick-Start Guide Rev. 001 47
Each Cable Modem AutoTest is based on two types of
configuration:
The parameters or the selected channel plan
The parameters of the selected limit plan
After a channel plan and a limit set has been selected,
press the Start softkey and Cable Modem AutoTest
measures the signal performance of all assigned channels
in the Cable Modem Test configuration.
Using Access Mode
Use Access mode to efficiently manage your measure-
ment files and folders. You can also use Access to
synchronize your data with optional FDM utility software.
The Help system offers additional instruction about these
tasks.
Displaying the
Access Files
Menu
To display the Access Files menu (Figure 35 on page 48),
press the Access mode key (Figure 5 on page 18), then
press the Files softkey. Use the arrow keys to highlight the
task you wish to perform and press Enter.
Figure 34 Cable Modem Autotest Mode Screen
Chapter 2 DSAM Meter Operation
Using Access Mode
48 DSAM Product Family Quick-Start Guide Rev. 001
Managing Files
and Folders
Use the Work Folders feature to create a new folder for
your measurement files, rename or examine the proper-
ties of an existing folder, delete a folder that you no longer
need, or delete (purge) all folders that have been synchro-
nized with optional TPP and FDM utility software.
Synchronizing
Your Data
Use optional FDM utility software to receive, transfer,
manage, and archive the measurement data of this (and
other) DSAM meters. You can also use synchronization
with the software to receive firmware upgrades. Synchro-
nize using the Ethernet port on the top of the meter. If only
measurement files or channel plans are being synchro-
nized you may also synchronize over RF.
Displaying the
Access
Browser Menu
To display the Access Browser menu (Figure 36 on
page 49), press the Access mode key (Figure 5 on
page 18), then press the Browser softkey. Use the arrow
keys to highlight the task you wish to perform and press
Enter.
Figure 35 Access Files Menu
Chapter 2 DSAM Meter Operation
DSAM Firmware Upgrade Instructions
DSAM Product Family Quick-Start Guide Rev. 001 49
Use Access Browser menu to select:
WFA Browser - used to save, send, and receive
various applications and system information
Local Browser - used to open a saved Browser page
Web Access Test - The Web Access Test connects to
an JDSU test page on the internet to ensure internet
connectivity. It accesses a single screen for view only.
DSAM Firmware Upgrade Instructions
DSAM users and Test Productivity Pack (TPP) administra-
tors: You must use TPP 4.1 or later and FDM-100 4.1 or
later to upgrade your DSAM with this firmware release.
If you are using the Test Productivity Pack please visit the
TechComplete Test Productivity Pack (TPP) Software
Upgrade Website or contact your sales representative or
the Technical Assistance Center (TAC) for upgrade infor-
mation.
Figure 36 Access Browser Menu
Chapter 2 DSAM Meter Operation
DSAM Firmware Upgrade Instructions
50 DSAM Product Family Quick-Start Guide Rev. 001
If you are using FDM-100, visit the FDM-100 Upgrade
page here.
To maximize upgrade reliability, please upgrade your
DSAM on networks that have reliable connections,
minimal network congestion, and no restricting firewalls. In
the case where you feel you may have such IP or RF
networks or have experienced upgrade failures, we
recommend that a direct laptop connection or Ethernet
connection be used.
Connect your DSAM to the charger to provide a consistent
power supply during the upgrade.
Synchronize each DSAM to be upgraded to the FDM-100
or Test Productivity Pack via the Ethernet port to verify
proper configuration and communications. Firmware
upgrades require the DSAM to be connected through the
Ethernet port.
Avoid upgrading more than 10 meters at a time per FDM/
TPP server. If your server is connected via a connection
less than 10 Mbps, for example to a cable modem with a
384k upstream, you should limit your DSAM upgrades/
synchronizations to 4 at a time.
Download these 2 necessary files. Save these files by
right clicking on them and Select "Save Target as..." or
"Save Link as..."
Example:
Firmware file: v3_5.zip
License file: v3_5.xml
Ensure that both the upgrade firmware .zip file and the
upgrade .xml file are in the same folder (directory) on the
FDM or TPP server.
Launch the FDM or TPP client and go to "manage meter
assets" page.
Chapter 2 DSAM Meter Operation
DSAM Firmware Upgrade Instructions
DSAM Product Family Quick-Start Guide Rev. 001 51
Ensure that the DSAM(s) you are upgrading appear in the
Meter Assets list, specified by serial number. If they are
not on the list, you must add the DSAM(s) and synchronize
them before you proceed to the next step.
In the "meter management tasks" sidebar on the left of the
manage meter assets page, click on "upgrade meters".
On the upgrade meters page, click "browse" in step one
and select the downloaded .xml file from the location you
saved it to, in step 5 of this list. Then click "open".
The list of meter(s) that can be upgraded should now be
displayed on this page. If there is no list, please review the
previous steps or contact Technical Assistance Center
(TAC) at the number below for further assistance. Ensure
that only the meter(s) that you wish to upgrade are
checked. De-select those meters you do not wish to
upgrade.
Click the "done" button in the bottom right corner.
Synchronize the DSAM(s) with FDM or TPP.
After the meter has rebooted, verify the upgrade is
successful. Check the "manage meter assets" page, sync
"Status" column, and ensure the most recent sync is OK,
and check the "FW Version" to see that it matches the
latest version you deployed (eg. v3.5).
If the meter reboots to a screen that says Upgrade was
not completed, press soft key 1 to retry the upgrade you
should repeat steps 9 and 10 and re-deploy the upgrade
BEFORE pressing the key to re-synchronize.
Congratulations! The latest DSAM firmware has now been
installed!
Chapter 2 DSAM Meter Operation
Cloning DSAM Meters
52 DSAM Product Family Quick-Start Guide Rev. 001
If you have any issues after re-trying to synchronize,
please contact TAC at the number below.
1-866-228-3762- United States
+1 317-614-8051 - Worldwide
E-mail CATV TAC at catvsupport@jdsu.com
Cloning DSAM Meters
Use the Clone feature to transfer DSAM settings from or to
this meter.
The Help system offers additional instruction about these
tasks.
To access the Clone configuration screen (Figure 37 on
page 53),
1 Press the Configure mode key.
2 To display the Configure General mode menu
(Figure 11 on page 24), press General softkey.
3 Use the arrow keys to highlight Clone.
4 Press Enter.
Chapter 2 DSAM Meter Operation
Replacing the Lens
DSAM Product Family Quick-Start Guide Rev. 001 53
Use an Ethernet crossover cable or a standard Ethernet
cable with a crossover adapter to connect the DSAM
meters. The Ethernet port is on the top of the meter.
Replacing the Lens
Your DSAM meter is shipped with one replaceable lens
(optional lens can be purchased) covering the display
screen. Replace the lens as it becomes damaged,
smudged, or soiled.
Figure 37 Configure General Clone Screen
Chapter 2 DSAM Meter Operation
Replacing the Lens
54 DSAM Product Family Quick-Start Guide Rev. 001
To replace a lens
1 Gently insert your fingernail or a small coin into the
thin rectangular notch centered directly below the
display screen and push forward (not down) until the
installed lens begins to bend at the sides in the shape
of a small arc.
2 With the other hand, gently grab the sides of the lens
and pull the lens tabs out of the holes in the meter
3 Insert the tabs of the replacement lens into the holes
at the top of the display screen and gently bend the
lens to insert the tabs at the bottom of the lens into the
holes at the bottom of the screen.
CAUTION
To avoid display screen damage, do not use sharp
objects (such as hand tools or writing implements) to
perform this step.
A
DSAM Product Family Quick-Start Guide Rev. 001 55
Appendix A Specifications
This appendix describes the DSAM meter requirements.
Topics discussed in this appendix are as follows:
DSAM Product Family Specifications on page 56
Power Component Specifications on page 64
Appendix A Specifications
DSAM Product Family Specifications
56 DSAM Product Family Quick-Start Guide Rev. 001
DSAM Product Family Specifications
Table 8 Product Specifications
Item Description
Frequency
Range 4 to 1,000 MHz
Accuracy 10 ppm at 25 C (77 F)
Tuning Resolution Analog 10 kHz
Digital 50 kHz
Channel Bandwidth Supports 6 or 8 MHz depending on
channel type
Analog Level Measurement
Signal Types CW, video and audio
(NTSC, PAL, and SECAM)
Range
a
-40 to +60 dBmV (typical)
Resolution 0.1 dB
Resolution Bandwidth 280 kHz
Accuracy
b
1.5 dB typical at 25 C (77 F)
Carrier-to-Noise 30 to 45 dB 2 dB
45 to 48 dB 3 dB
Input @ >0 dBmV (up to 750MHz)
Input @ >6 dBmV (750 - 1000MHz)
Hum For up to 5% hum:+/- 0.8%
Above 5% (up to 10%) +/- 1.0%
Appendix A Specifications
DSAM Product Family Specifications
DSAM Product Family Quick-Start Guide Rev. 001 57
Digital Level Measurement
Modulation Types QPR, QPSK, QAM (DVB/ACTS)
Range
a
-40 to +50 dBmV (typical)
Resolution 0.1 dB
Accuracy
b
2.0 dB typical at 25 C (77 F)
Two-way Ranging Test
DOCSIS Based DOCSIS 1.0, 1.1, 2.0, and 3.0
Upstream Transmit Range and
Diplexer Crossover (DOCSIS
modes only)
5 to 42 MHz 42/88 MHz (min. down-
stream DOCSIS center freq. 91 MHz)
5 to 65 MHz 65/96 MHz (min. down-
stream DOCSIS center freq. 100
MHz)
5 to 85 MHz 85/111 MHz (min. down-
stream DOCSIS center freq. 111
MHz)
Upstream Modulation QPSK, 16 QAM, 32 QAM, and 64 QAM
as instructed by CMTS
Transmitter Output At 25 C (77 F) maximum, +52 dBmV
with 64 QAM, +55 dBmV with 16 QAM,
and +58 dBmV with QPSK (typical for a
single transmit channel)
Table 8 Product Specifications (Continued)
Item Description
Appendix A Specifications
DSAM Product Family Specifications
58 DSAM Product Family Quick-Start Guide Rev. 001
Downstream QAM Demodulation
Modulation Type 64, 128
c
, and 256 QAM, ITU-T J.83
Annex A, B, or C (selectable)
Input Range (Lock Range)
d
-15 to +50 dBmV total integrated power
from:
57-1000 MHz (42 MHz Diplexer 6 MHz
Channel spacing)
83-1000 MHz (65 MHz Diplexer 6 MHz
Channel spacing)
108-1000 MHz (85 MHz Diplexer
6 MHz Channel spacing)
58-1000 MHz (42 MHz Diplexer 8 MHz
Channel spacing)
84-1000 MHz (65 MHz Diplexer 8 MHz
Channel spacing)
109-1000 MHz (85 MHz Diplexer
8 MHz Channel spacing)
BER (Bit Error Rate)
e
Pre and Post FEC: 10
-4
to 10
-9
MER (Modulation Error Ratio)
h
Range 64 QAM: 21 to 45 dB
i
Accuracy: 2 dB (Up to 40 dB typical)
h
Range 128 QAM: 25 to 45 dB
i
Accuracy: 2 dB (Up to 40 dB typical)
h
Range 256 QAM: 28 to 45 dB
i
Accuracy: 2 dB (Up to 40 dB typical)
h
Table 8 Product Specifications (Continued)
Item Description
Appendix A Specifications
DSAM Product Family Specifications
DSAM Product Family Quick-Start Guide Rev. 001 59
EVM (Error Vector
Magnitude)
Range 64 QAM: 0.4% to 5.8%
magnitude
Accuracy: 0.5% (0.9% to 2.0%)
1.0% (2.1% to 4.0%)
1.4% (4.1% to 5.8%)
Range 128/256 QAM: 0.4% to 2.4%
Accuracy: 0.6%
Symbol Rate Annex A, 5.057 to 6.952 MSPS for 64,
128, and 256 QAM
Annex B, 5.057 MSPS for 64 QAM and
5.361 MSPS for 256 QAM
Annex C, 5.274 MSPS for 64 QAM, and
5.361 MSPS for 256 QAM
Upstream Spectrum (Ingress Scan)
Spans 4 to 42 MHz, 4 to 65 MHz, 4 to 85 MHz
Sweep Rate Less than 2 seconds
Display Scaling and Range 1, 2, 5 and 10 dB/division;
6 vertical divisions
Resolution Bandwidth 280 kHz
Sensitivity
a
-45 to +60 dBmV (typical)
Table 8 Product Specifications (Continued)
Item Description
Appendix A Specifications
DSAM Product Family Specifications
60 DSAM Product Family Quick-Start Guide Rev. 001
Downstream Spectrum (forward scan) (optional)
Frequency range 4 to 1000 MHz
Sweep rate Less than 2.5 seconds (display)
Display scaling and range 1, 2, 5 and 10 dB/division; 6 vertical
divisions
Resolution bandwidth 30 or 280 kHz
Span 10 MHz or 50 MHz
Sensitivity
a
-35 to 60 dBmV (typical)
Constellation (optional)
Modulation type 64, 128, and 256 QAM
Constellation points 2000, 4000, 8000, 16000, 32000, or
64000
Zoom up to 4 levels
Cable Modem Diagnostic Page
IP address
f
192.168.100.1
Return QAM Generator
Signal Modulations CW, 16 QAM, 64 QAM
Symbol Rates (MSPS) 1.28, 2.56, 5.12
Frequency Range 5-42 MHz, 5-65 MHz, 5-85 MHz
Supported Levels 8.0 - 58.0 dBmV
Table 8 Product Specifications (Continued)
Item Description
Appendix A Specifications
DSAM Product Family Specifications
DSAM Product Family Quick-Start Guide Rev. 001 61
DSAM Sweep Specifications (optional)
Forward Sweep Requires SDA-5500
(SDA compatible mode)
Reverse Sweep and Reverse
Alignment
Requires SDA-5500 (Single Reverse)
or SDA-5510 (Multiple Reverse)
(SDA compatible mode)
Sweep Modes
Frequency Range 5 to 1000 MHz Forward
5 to 65 MHz Reverse
Display Span User definable
Display Scale/Range 6 vertical divisions
1, 2, 5, or 10 dB/division
Sweep Pulse Occupied
Bandwidth
30 kHz
Stability 0.5 dB, normalized (dependent on
stability of referenced carriers)
Sweep Rate ~1 second (78 channels, including
scrambled and digital signal types)
Channel Plan Templates (user
editable on SDA Head-end
gear)
China-1; China-2; France; HDTP-NL;
Ireland; Japan; Jerold; Jerold-HRC;
Jerold-IRC; NCTA; NCTA-HRC;
NCTA-SUB; NCTA-IRC; NTSC-
Broadcast; OIRT-D/K; PL-B/G; PAL-
UK
Return Loopback
Frequency Range 5-55 MHz (Annex B),
5-65 MHz (Annex A)
Transmit Level 8-58 dBmV
Table 8 Product Specifications (Continued)
Item Description
Appendix A Specifications
DSAM Product Family Specifications
62 DSAM Product Family Quick-Start Guide Rev. 001
Interfaces
RF 75 ohm, F81 or BNC option
Maximum Sustained Volt-
age
100V AC and 140V DC
RS232 via optional direct cable
Ethernet RJ45, 10/100/1000 base T, TCP/IP,
and UDP supported
USB v1.1 host mode, 150 mA maximum
slave
Standards Compliance
Shock and vibration 5Gs at 2Hz to 5KHz
Transportation Packaging I.S.T.A. - Procedures 1C and 1G
Drop IEC 61010
Handle Stress IEC 61010
Water Resistance MIL-STD-810F
Safety - emissions EN 55022, CE, FCC
Safety - immunity EN 61000, CE, FCC
General
Display 320 x 240 pixels, TFT color display
Language Support
(User interface and Help Sys-
tem)
English in all models. No-charge sec-
ond language option of Chinese,
French, German, Hungarian, Japa-
nese, Korean, Polish, or Spanish.
Table 8 Product Specifications (Continued)
Item Description
Appendix A Specifications
DSAM Product Family Specifications
DSAM Product Family Quick-Start Guide Rev. 001 63
Dimensions (without QAM
Ingress option)
12 cm (W) 25 cm (H) 10.8 cm (D)
4.75" (W) 9.75" (H) 4.25" (D) (with
battery)
Dimensions (with QAM Ingress
option)
12 cm (W) 25 cm (H) 12.1 cm (D)
4.75" (W) 9.75" (H) 4.75" (D) (with
battery)
Weight (without QAM Ingress
option)
2 pounds, 10 ounces (1.2kg) (without
battery)
Weight (with QAM Ingress
option)
3 pounds, 0 ounces (1.4kg) (without
battery)
Battery Weight 1 pound, 6 ounces (0.6 kg)
Storage and Operating Tem-
perature Range
-20 to +50C (-4 to +122F)
a. Total integrated power, detectable range.
b. Accuracy for analog levels between -20 to +55 dBmV.
Accuracy for digital levels between -20 to +50 dBmV.
Additional uncertainty of 1.0 dB from 4 MHz to 15 MHz.
Additional uncertainty of 0.5 dB across -20C to +50C.
c. 128 QAM not defined for Annex B ITU-T J83.
d. Total integrated power, At 64 QAM.
e. DSAM can support up to (I,J) = (128,5)
interleave for ITU-T J.83.
f. IP address is specified in the DOCSIS 1.1, 2.0 and 3.0 operations support
system interface (OSSI) specifications.
h. MER Typical defined as identical QAM carriers at +5 dBmV with no adjacent
analog carrier.
i. MER Range declines as input levels decrease. Expected MER Range at MIN
LOCK Level of -15 dBmV is >30 dB MER.

Table 8 Product Specifications (Continued)
Item Description
Appendix A Specifications
Power Component Specifications
64 DSAM Product Family Quick-Start Guide Rev. 001
Power Component Specifications
Table 9 Power Component Specifications
Item Description
Environmental
Operational temperature range -20 to +50 C (-4 to +122 F)
Storage temperature range
Short Term (30 days or less)
-20 to +60 C (-4 to +140 F)
High fast-charge inhibit range 55 C ( 5 C) (140 F)
Low fast charge inhibit range 0 C ( 5 C) (+32 F)
Humidity range 0 to 95% RH (non-condensing)
Output - Li-Ion Battery
Battery life 5-8 Hours typical*
* actual life may vary with usage
Fast charge rate 1250mA 10% > or = 7.0 hours
Maximum charge time 10 to 12 hours
Power Supply Module
Input
AC Input Voltage Range 90 - 264 VAC
AC Input Frequency 47 - 63 Hz
Output
Output Power 36 Watt
Output Voltage +12VDC
Maximum Load Current 3.0A
NOTE
These specifications also apply to other models.
B
DSAM Product Family Quick-Start Guide Rev. 001 65
Appendix B Customer Services
This chapter describes the customer services available
through JDSU. Topics discussed in this chapter include
the following:
About Our Services on page 66
Customer Care on page 66
Appendix B Customer Services
About Our Services
66 DSAM Product Family Quick-Start Guide Rev. 001
About Our Services
JDSU offers an unmatched portfolio of services to deploy,
support and innovate purchased equipment through its
Customer Care and Global Services and Solutions organi-
zations. Customer Care is standard with every product
sale and consists of business hour technical assistance,
in-warranty repair, calibration, and upgrade services.
Global Services and Solutions provides professional
services to optimize product capabilities and maximize
efficiencies, including field engineering and deployment,
technical training, product support, consulting and custom
software development. Together these organizations
supply the services necessary successfully utilize
purchased equipment.
Customer Care
Customer Care is accompanied with the sale of every
JDSU product. Customer Care services include:
Needs Analysis on Products and Services
Comprehensive Product and Service Literature
Pre-Sales Consulting
Technical Assistance (Business Hour)
Instrument Repair (Under Warranty Repair and Cali-
bration Services)
Immediate Return Authorizations
Contact a Customer Care representative through your
local distributor or by accessing www.jdsu.com for infor-
mation on upgrades, calibration, warranty policies or any
of Global Services and Solutions offerings. Representa-
tives also provide assistance with product repairs and
returns.
Appendix B Customer Services
Customer Care
DSAM Product Family Quick-Start Guide Rev. 001 67
Equipment
Return
Instructions
Please contact your local Customer Care location via tele-
phone or web site for Return or Reference Authorization to
accompany your equipment. For each piece of equipment
returned for repair, attach a tag that includes the following
information:
Owners name, address, and telephone number
The serial number, product type, and model
Warranty status (If you are unsure of the warranty
status of your instrument, contact JDSU Customer
Care.)
A detailed description of the problem or service
requested
The name and telephone number of the person to
contact regarding questions about the repair
The return authorization (RA) number (US
customers), or reference number (European
Customers)
If possible, return the equipment using the original ship-
ping container and material. If the original container is not
available, the unit should be carefully packed so that it will
not be damaged in transit; when needed, appropriate
packing materials can be obtained by contacting JDSU
Customer Care. JDSU is not liable for any damage that
may occur during shipping. The customer should clearly
mark the JDSU-issued RA or reference number on the
outside of the package and ship it prepaid and insured to
JDSU.
Warranty
information
Limited Product Warranty. Notwithstanding any provi-
sion to the contrary (but subject to the operation of any law
to the extent it cannot be excluded), JDSU's sole and
exclusive obligations to Customer for any Product made
by JDSU and sold here under are solely as described in
this Section and the next Section below. For any Product
which has been returned to JDSU under the RMA proce-
dure (as defined herein) and which in the reasonable
opinion of JDSU is determined to be defective in workman-
Appendix B Customer Services
Customer Care
68 DSAM Product Family Quick-Start Guide Rev. 001
ship, material or not in compliance with the JDSU specifi-
cation applicable to the Product and has in fact failed
under normal use on or before: (i) for Software, ninety (90)
days from the Delivery Date of the Software; and (ii) for all
other Products one (1) year from the Delivery Date of the
Product, unless otherwise stated in writing by JDSU. All
third party products (including Software or Firmware)
provided by JDSU carry only the original manufacturer's
warranty applicable to Customer. JDSU will only accept for
repair, replacement or credit under warranty Products
made by third parties if expressly authorized to do so by
the relevant third party. Any Product repaired or replaced
under warranty is only warranted for the period of time
remaining in the original warranty for the Product.
Customer shall have no warranty claims, unless JDSU
receives from Customer, before the end of the warranty
period and within thirty (30) days of the date on which
Customer first came to know, or should have known, about
the warranty claim, (A) a written notice describing the
warranty breach in reasonable detail (a "Warranty Claim");
and (B) information in sufficient detail to enable JDSU to
reproduce and analyze the failure.
Excluded Causes. Customer has no warranty rights with
respect to defects or non-conformities caused by (i) use of
the Product with hardware or software that was not
expressly specified in writing by JDSU as suited for use
with the Product; (ii) Customer's failure to follow JDSU's
operating instructions; (iii) failure to implement updates;
(iv) changes to the Customer environment in which
Product was installed; (v) acts or omissions of persons
other than JDSU or its authorized representatives; (vi)
installation or maintenance of Product by someone other
than JDSU or persons certified by JDSU; (vii) being acci-
dentally damaged, disassembled, modified, misused,
repaired or reworked (by any party other than JDSU or its
authorized agents), improperly stored or handled, used in
conjunction with another product that is incompatible or of
an inferior quality, or used in applications which exceed
the Product's specifications or ratings, neglected, improp-
Appendix B Customer Services
Customer Care
DSAM Product Family Quick-Start Guide Rev. 001 69
erly installed or otherwise abused or is used in hazardous
activities; or (viii) acts of God or other Force Majeure
conditions.
Excluded Product and Components. Customer has no
warranty rights with regard to any (i) consumable Product
or parts thereof (e.g., parts with an expected useful life of
less than ninety (90) days, such as certain batteries); (ii)
Product that has been modified by someone other than
JDSU, unless such modifications were directed or
approved by JDSU in writing and made in conformance
with all specifications and instructions provided in such
writing; (iii) prototypes, experimental, alpha, beta, field trial
or unqualified Product; (iv) any patches, updates, or revi-
sions that JDSU makes, at its sole discretion, available on
its website or otherwise (for the avoidance of doubt, JDSU
is not obligated to make any patches, updates, or revisions
available outside the scope of specific maintenance
agreements); (v) build to print Product and any other
Product that JDSU provides in accordance with
Customer's request, specifications, or instructions, unless
JDSU agrees in a duly signed writing that the provided
Product shall be covered by this limited warranty; and (vi)
Product not returned in accordance with JDSU's RMA
procedure.
Refurbished Parts and Prior Testing. Product may incorpo-
rate reconditioned or refurbished parts or subassemblies
and may have been used in testing prior to sale.
Exclusive Remedies. If any Product materially fails to
conform to the limited warranty set forth in this Section
(Limited Warranty) and actually fails during the applicable
warranty period and under normal use, JDSU shall, at its
sole discretion (i) repair or replace the non-conforming
Product to remedy the non-conformity identified by
Customer in accordance with this Section (Limited Product
Warranty); or (ii) issue a credit to Customer for the
amounts paid for the Product in exchange for return of the
non-conforming Product, in which case Customer's
Appendix B Customer Services
Customer Care
70 DSAM Product Family Quick-Start Guide Rev. 001
licenses to any Firmware shall be automatically revoked.
Customer hereby transfers to JDSU title and ownership of
any parts that JDSU replaces.
Disclaimer. THE REMEDIES EXPRESSLY PROVIDED
IN THIS SECTION WILL BE CUSTOMER'S SOLE AND
EXCLUSIVE REMEDIES AND SHALL BE IN LIEU OF
ANY OTHER RIGHTS OR REMEDIES CUSTOMER MAY
HAVE AGAINST JDSU WITH RESPECT TO ANY NON-
CONFORMANCE OF PRODUCTS. EXCEPT AS SPECI-
FIED IN THIS LIMITED PRODUCT WARRANTY, JDSU
MAKES NO EXPRESS REPRESENTATIONS OR
WARRANTIES WITH REGARD TO ANY PRODUCT.
JDSU DISCLAIMS ALL IMPLIED WARRANTIES, CONDI-
TIONS, AND REPRESENTATIONS INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTIES OR CONDI-
TIONS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE,
AND NON-INFRINGEMENT, REGARDLESS OF THE
LEGAL THEORY ON WHICH SUCH IMPLIED
WARRANTY MAY BE BASED, INCLUDING, WITHOUT
LIMITATION, CONTRACT, COURSE OF DEALING,
USAGE, OR TRADE PRACTICE.
Test and Measurement Regional Sales
North America
Toll Free: 1 800 638 2049
Tel: +1 240 404 2999
Fax:+1 240 404 2195
Latin America
Tel: +55 11 5503 3800
Fax:+55 11 5505 1598
Asia Pacific
Tel: +852 2892 0990
Fax:+852 2892 0770
EMEA
Tel: +49 7121 86 2222
Fax:+49 7121 86 1222
www.jdsu.com
21143128-001 Rev. 001
February - 2010
English