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Ryan C.

Sapp

7206-C Olmstead Drive
Burlington, NC 27215

Phone: (336) 209-6327
Email: ryancsapp@gmail.com
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Profile

Dedicated and highly motivated sales professional with demonstrated success in retail management and customer
service. Proven ability to assess client needs; establish rapport, present product, and close deals. Maintains high
standards for all employees and provides support in order to meet and exceed sales objectives and challenging
goals.

Professional
Experience





N Touch Wireless (Sprint/Nextel Indirect Dealer) December 2010- August 2014
Preferred Sprint and Nextel dealer for cellular sales and repair

Store Manager, 05/13- 08/14
Successfully oversaw client relations, new account development, service and repair, and Business
to Business sales
Utilized management tools to monitor store inventory, merchandising, and other Sprint audit
elements to maximize productivity and profitability
Coordinated innovative marketing strategies to exceed store sales quotas
Conducted relevant staff development and personal growth plans in order to build staff morale
and ensure consistency, product knowledge, and store efficiency
Effectively and properly diffused customer escalations promptly and with the utmost
professionalism

Wireless Consultant, 12/10- 05/13
Maintained an extensive knowledge of Sprint products and services
Ranked excellent on performance evaluations, exceeding goals for sales and customer reviews
Displayed leadership potential and professionalismat all times through creative demonstrations in
order to motivate sales staff to meet and exceed store/company sales objectives

AC Bailey (Sprint/Nextel Indirect Dealer) February 2006- J uly 2009
Authorized Sprint and Nextel dealer for cellular sales and repair

Wireless Consultant
Competitive commission position requiring exceptional social skills
Remained current regarding all Sprint products, services, and repair standards
Achieved highest sales quota for majority of months employed

R&L Sports (Paintball Central) August 2002- November 2005
The Southeasts largest chain of retail paintball stores and playing facilities

Retail Store Representative/Assistant Manager
Responsible for daily sales, repairs, inventory, and transfers
Assisted in hiring and training of new employees as well as weekly scheduling
Relocated to various locations to assist in opening of new retail stores
Maintained website product inventory and new product additions

Professional
Achievements


Education
Ranked top performing store within N Touch Wireless, J uly and August 2014
Ranked 14
th
nationwide among Sprint independent retailers, J uly 2014
Exceeded first quintile standards, set by Sprint, May-August 2014

A.A.S. in General Education , Guilford Technical Community College, NC, 2012
Specialization: General Education/Liberal Arts

Grimsley Senior High School, 2004
High School Diploma

Educational
Achievements

National Honor Roll, 2002-2003
GTCC Presidents List, Spring & Summer 2010
GTCC Deans List, Fall 2010