Google is an American multinational corporation specializing in Internet-related services and
products. These include online advertising technologies, search, cloud computing, and software. Most of its profits are derived from AdWords. Google was founded by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. Together they own about 14 percent of its shares but control 56 of the stockholder voting power through super voting stock. They incorporated Google as a privately held company on September 4, 1998. An initial public offering followed on August 19, 2004. Its mission statement from the outset was "to organize the world's information and make it universally accessible and useful," and its unofficial slogan was "Don't be evil." In 2004, Google moved to headquarters in Mountain View, California, nicknamed the Googleplex. Rapid growth since incorporation has triggered a chain of products, acquisitions and partnerships beyond Google's core search engine. It offers online productivity software including email (Gmail), a cloud storage service (Google Drive), an office suite (Google Docs) and a social networking service (Google+). Desktop products include applications for web browsing, organizing and editing photos, and instant messaging. The company leads the development of the Android mobile operating system and the browser- only Chrome OS for a netbook known as a Chromebook. Google has moved increasingly into communications hardware: it partners with major electronics manufacturers in the production of its "high-quality low-cost" Nexus devices and acquired Motorola Mobility in May 2012. In 2012, a fiber-optic infrastructure was installed in Kansas City to facilitate a Google Fiber broadband service. The corporation has been estimated to run more than one million servers in data centres around the world (as of 2007) and to process over one billion search requests and about 24 petabytes of user-generated data each day (as of 2009).
In December 2013 Alexa listed google.com as the most visited website in the world. Numerous Google sites in other languages figure in the top one hundred, as do several other Google-owned sites such as YouTube and Blogger. Its market dominance has led to prominent media coverage, including criticism of the company over issues such as copyright, censorship, and privacy.
HRM PRACTICES
Best companies develop their own unique culturesin which employees are able to say "I trust the people I work for, have pride in what I do, and enjoy the people I work with."Along with that statement, Googles employee gave a statement as followed: "Google is a great company and I am very proud to be a part of it. The perks are extra ordinary and this is the most unique working environment I have ever been in.The products, ideas, creative minds that we have continue to amaze and inspire me." What has Google done so that one takes pride when one works at Googles company? Googles company is deeply concerned or managing all its employees; firstly, the managing process starts with a principle of respecting any diversity. Diversity of its workforces can be seen through the number of communities formed by Google employees, such as: Black Googlers Network (BGN), woman@Google, VetNet: Googles Veterans Network, Gayglers: Googles LGBT Network, the Capability Council, Hispanic Googler Network (HGN) (Google.com 2013). The second step is that Google company acts as a service provider for the employees, and treat employees as its customer base treat the employees the same way you would like them to treat their customer, and the whole paradigm of customer satisfaction and delivery becomes easy to adopt and adapt. Kuntzhe and The 2013 IBEA, International Conference on Business, Economics, and Accounting 20 23 March 2013, Bangkok Thailand Matulich (2009) stated Google provides its employees a wide range of benefits to make sure that employees are satisfied and are loyal to the company. These benefits include: 1. Free Food (Gourmet Cafeterias & Snack Rooms). Google offers free gourmet meals to all its employees at any of the company's 11 gourmet cafeterias, at its Mountain View and New York campuses as well as satellite offices. The rule at Google is that no staff member should ever be further away than 100 feet from a source of food, so various snacks, fresh fruit and drinks are a stones throw away. 2. On-site Childcare Facilities. Google offers child care service in its Mountain View campus and also back-up child care to help California parents when their regularly scheduled childcare falls through. 3. Healthcare Services. Google provides 100% health care coverage for its employees and their family. In addition on-site physicians and dentists are available at Mountain View and Seattle campuses. 4. Transportation Services. Google operates free, Wi-Fi-enabled shuttle services to several San Francisco, East Bay, and South Bay locations. 5. Laundry & Dry Cleaning Services. Employees can do laundry for free in company washer sand dryers and also drop off dry cleaning in the Mountain View campus. 6. Sport Facilities. Google Mountain View campus contains a swimming pool, beach volleyball court, a climbing wall, running trails. Employees can work out in the gym, attend subsidized exercise classes, and get a professional massage. 7. Pets Allowed. Google is very unique in its policy that allows employees to bring their pets to work on condition that pets are reasonably well behaved and house trained. However, the pet will have to be taken home upon the first complaint. 8. 20% Creative Time Program. Google encourages all of its engineers to spend 20% of their work time on projects that interest them. This program not only makes engineers enjoy what they do and keeps them challenged, but also provides some good business opportunities for the company. Gmail, Google News, Orkut, and AdSense are Google services that were all started as individual projects. The 2013 IBEA, International Conference on Business, Economics, and Accounting 20 23 March 2013, Bangkok - Thailand 9. Environmentalism. Google is very enthusiastic about environmental conservation and makes every effort to be as energy efficient as possible. Google subsidizes employees who buy hybrid or electric cars and who install solar panels in their homes. 10. Numerous Holidays and Leave Days. Googles employees can get 25 leave days and 12 holiday days a year. New mothers get 18 weeks of paid maternity leave and new dads get 7 weeks of paternity leave. 11. Other Services. Google Mountain View campus also includes services such as hair dressing car wash, and oil change. The company also offers its employees personal development opportunities like foreign language classes.
CONCLUSION
The way taken by Google to facilitate all its employees has made Google the number one company in the Fortunes list of 100 best companies to work for. The Google employees hold their pride in saying they work for the best company in the world; they say proudly that they are working" to organize the world's information and make it universally accessible and useful" (Murari, 2008). By changing the working environment into a place like a college and designing a very comforting workplace, Google has managed to spoil all its employees. Additionally, the way Google designs dynamic changes in working environment has increased the quality of life from its employees. What Google has done may sound ordinary; however, there is not much of effort to be put in enhancing the employees' pride. But it does a huge impact when it comes to the talk of the company among aspiring employees. Google employees has high job satisfaction; this can been from low turnover ratio (4.3%), knowledge retention, and low absenteeism (Google HR Policies 2013).
COMPANY PROFILE
Barclays plc is a major global multinational financial services provider engaged in retail and commercial banking. Barclays has two geographical concentrations in the financial industry: - global retail banking and corporate investment banking & wealth management with operations in more than fifty countries with an extensive international presence in Europe, the Americas, Africa and Asia. Barclays has got approximately fifteen thousand six hundreds colleagues internationally and it moves, lends, invests and protects money for over forty-eight million customers and clients. Barclays plc has a global network of more than one hundred and fifty-five thousand people working across a range of businesses thus makes the HR team of Barclays face a unique challenges. In such a diverse and internationally spread company, HR experts work with every business unit to help Barclays stay ahead of the competition by attracting and retaining the best people available and make sure that they are all in the right jobs and do the best work that will create sustainable benefits for the works, customers and shareholders, all over the world. But its not all about new recruit that the HR management team of Barclays focuses on. It is also committed to nurturing its established colleague and the HR team play a vital role in monitoring performances and monitoring a host of training programmes. The HRM of Barclays Group is divided into different professional Job titles that deal with the Human resource related issues and plays an important part in every business unit of company.
HRM FUNCTIONS
The purpose or importance of SHRM in Barclays cannot be over emphasized, the success and failure of any organization depends solely on its HR management. The Primary purpose associated with human resource management in Barclays includes Job analysis and staffing (recruitment), organization and utilization of workforce, measurement and appraisal of workforce performance, implementation of reward systems for employees, professional development of workers and maintenance of workforce.
I. Job analysis and recruitment: The HRM in Barclays has the responsibility of recruiting people for various employment positions in the company; they determine the skills, and experience necessary to adequately perform in a position, identification of job and industry trends and anticipation of future employments. They provide valid information about jobs that is used to hire and promote people, determine wages, determine training needs, and manage the flow of personnel into and out of Barclays.
II. Organization, maintenance and utilization: The HRM department of Barclays maintains the workforce of the company. The duty here involves designing an organizational framework that makes maximum use of an enterprises human resources and establishing systems of communication that helps the organization to operate in a unified manner. Other responsibilities in this area include health and safety and worker management relations. Maintenance task related to worker-management relations primarily entails: working with labour union; handling grievances related to misconduct, such as theft or sexual harassment; and devising communication systems to foster cooperation and shared sense of mission among the employees.
III. Performance appraisal: The HRM of Barclays assesses employees job performance and provides feedbacks to the employees on both their positive and negative performance. The performance appraisal is important because it is used to determine the salary increase and promotions and in the case of a negative performance, dismissal might follow.
IV. Reward systems: This system is managed by the HRM in Barclays. This aspect of management is important because it provides the mechanism by which company provide their worker with a reward for past achievements and incentives for high performance in the future. They also use this system to address a problem within the work force through institution of disciplinary measures.
V. Employee development and training: The HR is responsible for identifying the training needs of Barclays employee and initiates and evaluates developments programmes designed to address those needs. These training programs ranges from orientation programmes, which are designed to acclimate new hire of the company, to ambitious education programmes indented to familiarize workers with a new software systems.
THE PLAN
Resourcing Manager: - The resourcing managers partners with each of the business unit of Barclays in order to help them attract and retain the best people for every job. They produce a schedule that deals the recruitment programme for the various types and levels of services. HR Operations Advisor: - The HR operation advisor of Barclays supports the internal and external clients to ensure that the logistic affecting new starters, movers within the business and people leaving the company are dealt with smoothly and efficiently. Benefits Administrator/ Pension Administrator: - The duty of the people here is to assist a pension administration Team Leader, the Benefits Administrator reconcile pension calculations, answer members queries and help with correspondence. HR Business Partner: - HR Business Partners work alongside business leaders in a specific area of the Group to improve performance, advertising on recruitment, retention and development issues for that sector. Compensation and Benefits Analyst: - Compensation and Benefits Analyst will set salaries for job roles to ensure that proposed compensation and reward packages are benchmarked and competitive.
CONTRIBUTIONS OF SHRM TO ACHIEVEMENTS OF BARCLAYS OBJECTIVES
Meaningful contributions to the business processes of Barclays processes are increasingly recognized as within the purview of active human resource management practices. The HRM of Barclays disseminates guideline for and monitoring employees behaviours and ensuring that the company is obeying worker-related regulatory guidelines. The HRM professional are aware of the fundamentals of learning and motivations and carefully design and monitor training and development programmes that has helped in achieving the aim and objectives of the company by increasing the quality of products and services delivered and increased growth and profit that benefits the whole organization. The HRM of Barclays has been deeply involved in reshaping of the companys structure under increased external and internal complexity and in managing other aspect of strategic change in Barclays Group. The role and importance of SHRM in Barclays cannot be over emphasized, the success and failure of the company depends solely on its HRM and they can only succeed when the right strategy is applied. Having the companys mission in mind at all time has been a driving force to the achievements of HR team of Barclays Group and technological changes with the help of SAP (enterprise resource planning tool) helps Barclays to succeed in todays tough business climate.
THE PURPOSE OF HUMAN RESOURCE POLICIES IN BARCLAYS
The Human Resource Policy is simply a set of documents that describes an organizations policies for operation and the procedures necessary to fulfil the practices for its managerial, supervisory staff, and all employees. This documents sets out the policy for all the human resource related issues in the company including some policies from the government that relates to the company business activities. The purpose of this policy is to help the organization to maximize return on investment in the organizations human capital and maximize financial risk. The policy sets the standards of operations compliance, effective internal management control systems compliant with regulation standards and processes of all the business unit of Barclays. The HR policy provides a clear guidance to the employees as to what their responsibilities and obligations are, and their behaviour that last beyond the residency of a particular business unit or executive. An HR policy also helps Barclays to avoid liability for their employees actions and helps protect against legal claims. HR policies promote consistency approach to meet their needs as they develop continuity with regards to flexible working and general understanding of the management strategy within the Barclays business environment. An HR policy also helps Barclays to keep up with competitors: e.g. policies are may be review in order to attract or retain employee. Policies are set in line with the companys strategy and planned to suit the culture, circumstances and size of the company. HR policies need to be reviewed with changes to the environment and growth with the company. So without these policies there will be no sense of direction within the company and it will be difficult for such an organization to achieve it aims and objectives.