The world's third largest company by revenue, ExxonMobil is also the second largest publicly traded

company by market capitalization. The company was ranked No. 5 globally in Forbes Global 2000 list
in 2013. ExxonMobil's reserves were 72 billion BOE (barrels of oil equivalent) at the end of 2007 and,
at then (2007) rates of production, were expected to last more than 14 years With 37 oil refineries in
21 countries constituting a combined daily refining capacity of 6.3 million barrels (1,000,000 m
3
),
ExxonMobil is the largest refiner in the world, a title that was also associated with Standard Oil since
its incorporation in 1870.

Mission statement. It explains that the high quality of the company managers and employees
guarantee the best service for everybody. It states a stakeholders model, because the statement
assures that everybody is going to be benefited from the Exxon operations. Furthermore the Exxon
company have a high standard ethic values that all the workers and directives have to follow in order
to accomplish the company goal, distribute good quality service to everybody. It is interesting to
mention that in the web page of Exxon, they not only explain their compromise with all the
stakeholders, but also they imply a sustainability model of corporation. They guarantee a continuity
in the business for a lot years. Exxon actions today will bring us a better future. Important point,
having in mind that Exxon is an oil company. (APPENDIX A)
Model of social corporate responsibility
The company clearly states a Stakeholder model of social responsibility. In his values, they not only
mention their shareholders, but also the customers and employees. They are proposing the same
benefits for all of them. They apply high ethical values, in all of their decision to correspond with the
best choice to all the stakeholders. The first impression could seem that an oil company cannot
apply a Sustainability model (because they are using the earth limited resources), however the
investments and new business models guarantee their survival for a long time. (APPENDIX A)
3 and 4
I agree with mostly all the values and statements mentioned. For sure this is only on paper, and the
true inside the company is absolutely different. However there is no possible way to know it, but for
the news. However I would like to mention, especially the ethical policy. They state that the
company and all their employees will follow the law (moral minimum), but also they will follow a
high integrity standards, to respect the culture and all the possible consumers (stakeholders model).
Another point, is when they explain the community values, they are mention that not only they are
going to benefit them but also, they will do responsible environmental operations. It seems, that
Exxon is applying a principle based company culture. They have some (nice) principles and they are
going to defend it. However, according to recent news, the Exxon oil spill on the Alaska coast, have
been the worst human disaster in the recent years. The Exxon boat spilled the oil accidentally,
however the reaction time from the company was slow, causing more related problems. It seems to
me that, the company wants to show a nice face to the public, thy want to show a stakeholder
model of corporation responsibility based on principle theory. Nevertheless the true is that they are
relativists. They change the way they act or what they say according to the situation. Like all the oil
companies Exxon doesnt really follow a stakeholder model but the economic model. Their only goal
is to earn economic profits, and they dont care about the environment or the consumers.
APPENDIX A
Mission Statement
The high quality of the directors, officers, and employees of Exxon Mobil Corporation is the
Corporations greatest strength. The resourcefulness, professionalism, and dedication of those
directors, officers, and employees make the Corporation competitive in the short term and well
positioned for ongoing success in the long term. The Corporations directors, officers, and employees
are responsible for developing, approving, and implementing plans and actions designed to achieve
corporate objectives. The methods we employ to attain results are as important as the results
themselves. The Corporations directors, officers, and employees are expected to observe the
highest standards of integrity in the conduct of the Corporations business. The Board of Directors of
the Corporation has adopted and oversees the administration of the Corporations Standards of
Business Conduct. The policies in the Standards of Business Conduct are the foundation policies of
the Corporation. Wholly-owned and majority-owned subsidiaries of Exxon Mobil Corporation
generally adopt policies similar to the Corporations foundation policies. Thus, the Corporations
foundation policies collectively express the Corporations expectations and defi ne the basis for the
worldwide conduct of the businesses of the Corporation and its majority-owned subsidiaries. The
directors, officers, and employees of Exxon Mobil Corporation are expected to review these
foundation policies periodically and apply them to all of their work. The Corporation publishes from
time to time guidelines with respect to selected policies. Those guidelines are interpretive and
administrative and are not part of the Standards of Business Conduct. Any employee who has
questions concerning any aspect of these policies should not hesitate to seek answers from
management or the other sources indicated in the section below called Procedures and Open Door
Communication. No one in the ExxonMobil organization has the authority to make exceptions or
grant waivers with respect to the foundation policies. Regardless of how much difficulty we
encounter or pressure we face in performing our jobs, no situation can justify the willful violation of
these policies. Our reputation as a corporate citizen depends on our understanding of and
compliance with these policies.
Rex W. Tillerson Chairman November 2011


Values
Exxon Mobil Corporation is committed to being the worlds premier petroleum and petrochemical
company. To that end, we must continuously achieve superior financial and operating results while
simultaneously adhering to high ethical standards.
The following principles guide our relationships with our shareholders, customers, employees, and
communities:
Shareholders - We are committed to enhancing the long-term value of the investment dollars
entrusted to us by our shareholders. By running the business profitably and responsibly, we expect
our shareholders to be rewarded with superior returns. This commitment drives the management of
our corporation.
Customers - Success depends on our ability to consistently satisfy ever changing customer
preferences. We commit to be innovative and responsive, while offering high quality products and
services at competitive prices.
Employees - The exceptional quality of our workforce provides a valuable competitive edge. To build
on this advantage, we will strive to hire and retain the most qualified people available and to
maximize their opportunities for success through training and development. We are committed to
maintaining a safe work environment enriched by diversity and characterized by open
communication, trust, and fair treatment.
Communities - We commit to be a good corporate citizen in all the places we operate worldwide.
We will maintain high ethical standards, obey all applicable laws, rules, and regulations, and respect
local and national cultures. Above all other objectives, we are dedicated to running safe and
environmentally responsible operations.
Ethical Policy
The policy of Exxon Mobil Corporation is to comply with all governmental laws, rules, and
regulations applicable to its business. The Corporations Ethics policy does not stop there. Even
where the law is permissive, the Corporation chooses the course of highest integrity. Local customs,
traditions, and mores differ from place to place, and this must be recognized. But honesty is not
subject to criticism in any culture. Shades of dishonesty simply invite demoralizing and reprehensible
judgments. A well-founded reputation for scrupulous dealing is itself a priceless corporate asset. The
Corporation cares how results are obtained, not just that they are obtained. Directors, officers, and
employees should deal fairly with each other and with the Corporations suppliers, customers,
competitors, and other third parties. The Corporation expects compliance with its standard of
integrity throughout the organization and will not tolerate employees who achieve results at the
cost of violation of law or who deal unscrupulously. The Corporations directors and officers support,
and expect the Corporations employees to support, any employee who passes up an opportunity or
advantage that would sacrifice ethical standards. It is the Corporations policy that all transactions
will be accurately reflected in its books and records. This, of course, means that falsification of books
and records and the creation or maintenance of any off-the-record bank accounts are strictly
prohibited. Employees are expected to record all transactions accurately in the Corporations books
and records, and to be honest and forthcoming with the Corporations internal and independent
auditors. The Corporation expects candor from employees at all levels and adherence to its policies
and internal controls. One harm which results when employees conceal information from higher
management or the auditors is that other employees think they are being given a signal that the
Corporations policies and internal controls can be ignored when they are inconvenient. That can
result in corruption and demoralization of an organization. The Corporations system of
management will not work without honesty, including honest bookkeeping, honest budget
proposals, and honest economic evaluation of projects. It is the Corporations policy to make full,
fair, accurate, timely, and understandable disclosure in reports and documents that the Corporation
fi les with the United States Securities and Exchange Commission, and in other public
communications. All employees are responsible for reporting material information known to them to
higher management so that the information will be available to senior executives responsible for
making disclosure decisions.