Thomas Grant- 773-919-8200 - Page 1

T HOMAS M. GRANT
Chi cago, I l l i noi s 60640
( 773) 919-8200 Emai l : t. g. home@gmai l . com



SALES & MARKETING PROFESSIONAL
Director of Sales Regional Sales Manager Strategic Accounts Manager

Oversee sales and business development functions while personally selling large and complex accounts. Created strategic
sales plans, staffing plans, forecasts, and budgets. Dynamic, accomplished sales management professional with a 15 plus
year record of achievement and demonstrated success constructing multimillion dollar sales initiatives. Adept at
maximizing the impact of sales programs, forming mutually beneficial partnerships, and resolving complex customer
issues. Expert at identifying, recruiting, developing and retaining stellar salespeople. Effective team builder and
leader who understands how to lead home-based and office-based sales and service representatives.

CORE COMPETENCIES

Selling & Closing Strategic Planning Financial Analysis
P&L Management Budgeting & Forecasting Customer Relationships
Recruiting & Training Sales Trend Analysis Printing Solutions



PROFESSIONAL EXPERIENCE

ARAMARK CLEANROOM SERVICES 2011 PRESENT
Diversified supplier of contract services to pharmaceutical, biotechnology, microelectronics and aerospace industries.
North American Director of Sales
Developed and executed sales strategy for the US, Canada, and Puerto Rico. Hired, trained, and directly managed the
activities of home-based sales force. Accomplishments include:
FY13 Cleanroom Sales Director of the Year (156% of plan)
Exceeded Direct Sales Plan for FY12, FY13, and FY14 (achieved plan for FY14 in Q3)
Developed & executed national sales strategy for new products that exceeded sales targets by 22%
Led effort to create first product catalog for customers
Developed territory plans with each sales representative to drive results and employee retention
Conceived and rolled-out effective sales contests to drive revenue and internal collaboration
Researched and implemented new sales approaches in target market
Revised sales compensation plan to increase focus on new business and new products

FOLLETT EDUCATIONAL SERVICES 2011
Distributor of educational materials and services to school districts, and school sites, across the US
Director of Field Sales
Developed sales strategies to exceed $38 million budget. Hired, coached and led the activities of ten field salespeople
and developed strategies to promote books, e-books, curriculum services, and supplies. Accomplishments include:
Increased year-over-year sales by 11.2% in FY11
Focused sales strategy on vertical markets and territories resulting in improved sales
Reviewed and revised compensation and performance plans to incent salespeople to achieve
Guided the sale of complex contracts to two of the five largest school districts in the US
Developed comprehensive training plans to upgrade team skills and introduce new services
Implemented strategic selling techniques and practices to support new services and products
Reduced sales costs by 19.5% by managing territories, vendors, and sales plans
Thomas Grant- 773-919-8200 - Page 2



TPH GLOBAL SOLUTIONS, Chicago, Illinois 2008-2010
Manufacturer, designer, distributor of specialty packaging and displays.
Director of Sales
Managed national sales team (remote and in-office), developed sales strategy, hired and trained employees, managed
expenses, while personally closing new business. Accomplishments include:
Increased new accounts by 22% in 2009 while retaining all key accounts
Focused sales strategy on vertical markets and territories resulting in improved sales
Reduced selling expenses by 14% through improved territory planning and use of technology
Initiated and implemented highly-successful e-mail marketing campaign
Developed territory plans with each sales representative to drive results and employee retention

RR DONNELLEY, Chicago, Illinois 2006-2007
Provider of printing, logistics, direct mail, e-commerce, and business process outsourcing services
Regional Sales Manager
Managed a budget of $25 million, developed sales strategies, hired and fired employees, and managed expenses.
Managed region budget for salaries, office space, equipment, entertainment, travel, rebates, etc.
Awarded three-year contract worth $9 million ($3 million/year) by national health insurer
Grew year-over-year baseline sales by $1.25 million (15.3%)
Negotiated supplier agreements with M/W/B/E vendors to achieve customer objectives

STAPLES PRINT SOLUTIONS (Formerly Corporate Express) Woodridge, Illinois 2002-2006
Provider of print, direct mail, packaging, and supplies to consumer products, banking, insurance, and transportation firms
Director, Strategic Account Management (2004-2006)
Sales Manager Great Lakes (2002-2004)
Managed a $15 million sales budget, and the strategic sales activities of a home and office-based team.
Increased department sales by 117% in 2005 from 2004
Increased Gross Margin by 122% in 2005 from 2004
Increased Q1 2006 sales by $1 million over Q1 2005
Personally sold, and oversaw the management of $23 million in contract sales
Recruited, hired, coached, managed, and separated all sales staff in Great Lakes District
Received 99.2% satisfaction rating from largest customer through a survey of users

RR DONNELLEY, SAN FRANCISCO, San Francisco & Chicago 1992-2001
Provider of printing, logistics, direct mail, e-commerce, and business process outsourcing services
Senior Sales Representative Financial Division (1997-2001)
Sales Representative Financial Division (1996-1997)
Human Resources Generalist Business Services Division (1992-1996)
Worked in Sales and Human Resources for Financial Printing and outsourcing Business Services divisions.
Improved sales on existing accounts by 350% in first year
Expanded new business accounts by 143% in second year
Increased sales and met or exceeded quota every year (2000 sales were $4,120,384.)
Exceeded "value-added" objectives for 1997, 1998, 1999 and 2000
Reduced non-billable expenses by $332,000 resulting in Vendor of The Year nomination
Sold and implemented $1 million CRM program to the largest independent brokerage firm
Aligned HR strategy with overall business plan (results commended by President)
Trained managers on supervisory skills and employees on techniques

EDUCATION

Bachelor of Arts Communication & Business - DePaul University, Chicago, Illinois