Chicago, IL. 60608 rvmeadow@gmail.com (312) 623-5279, Cell Phone Summary of Qualifications Results-oriented manager/coach of people and sales. Successful track record within the field of sales and management. Proven ability to achieve company and distribution network goals. Extensive background in sales, project management, product training and sales management. Excellent skills handling clients and resolving their concerns. Work Experience Kimball Office Regional Manager, North Central Region of the United States (2010-2014) Manage Sales & Distribution for Kimball Office within the North Central Region. Manage and coached the North Central sales team with a strategic plan to success. FY14 increased the North Central Region market share from (1.6% to 1.9%) compared to FY13. 20% Growth over FY13 FY14 book over ($18.5M) within the North Central Region FY13 booked over ($15.6M) within the North Central Region FY13 Ranked (#1) Region throughout the U.S. in terms of shipments, bookings and % of growth FY12 booked over ($12.3M) within the North Central Region
Market Sales Manager, Kansas City, KS (2009-2010) Qualified and closed end user opportunities while in conjunction with dealers, industry and market influencers; resulting in sales revenue quota attainment. Created positive sales revenue growth by 20% from the previous year. Contributed to improve Kimball Office market share by 5% of its market potential. Steelcase I nc Companies (Coalesse, Metro) National Accounts Manager, United States (2007-2009) Coalesse Provided front line major account project sales management focused on existing top 25 customers across Brayton, Metro, and Vecta (Steelcase Design Partnership Companies) Lead Sales strategies on specific identified accounts. Managed existing top customer relationships and advocated product solutions that fit the current company portfolio. Accountable for profitable product solutions, meeting targeted budgets and key implementation measures for customers. Assisted in growing the market and mind share of the Steelcase Design Partnership companies within the A&D and end user communities. Communicate solutions to Steelcase Design Partnership Applications Group and Steelcase sales management. Present final solutions to sales team on solutions selling concepts focusing on selling holistic project solutions, not object based. Managed internal processes to maximize the customer experience for the top accounts and projects identified.
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Regional Area Sales Manager, Central Region, Chicago, IL (2006-2007) Coalesse Achieved and Surpassed Year 2006 Goal by 30%. Developed and implemented strategic sales plans to achieve and grow beyond a $14 Million quota within the Central Region, (Illinois and Wisconsin market). Developed business relationships within the region to enhance sales opportunities to win for The Design Partnership Company sales team in the Midwest. Managed sales team sales forecast which supports The Design Partnership Companies manufacturing locations. Developed and implement strategic plans to negotiate terms in winning new business opportunities. Director of Sales, Western Region, Oakland, CA (2002-2006) Metro Developed and implemented strategic sales plan to achieve sales quota of $12 Million within the western region of the United States. Managed sales consultants, regional and area sales coordinators, Steelcase Design Partnership reps and Independent reps as assigned within the western region. Worked with furniture dealers, architectural and design firms, Metro and Steelcase team members in order to achieve sales goals. Participated on Metros Executive Leadership Team and contributed in setting and implementing strategic direction for the company. Knoll, I nc. Global & Corporate Accounts Manager, San Jose, CA (1989-2002) Increased annual sales volume from $2.6 Million to $8.5 Million yearly average. Provided sales strategies and account planning for potential new customers. Planned promotional activities and presentations to gain recognition and customer acceptance of products and services. Assisted dealers in identifying new accounts, team selling and servicing of new and existing accounts. Negotiated and closed orders for Knoll products and services at optimum margin with terms and conditions favorable to the company. Westinghouse Furniture Systems Product Marketing, Grand Rapids, MI (1988-1990) Researched and initiated product market quality improvement programs. Developed pricing strategies to establish and maintain price list. Managed programs for strategic product staging and life cycle growth. Conducted competitive research and analysis of position, strategy and product offering. Analyzed product margin contribution, direct positioning and cost improvement. Field Service, Irvine, CA (1986-1988) Provided on-site management of warranty and installation projects. Developed and implemented innovative programs to provide customers with post installation services including audits, maintenance, surveys and asset management. Responsible for qualification and selection of subcontractors performing work within respective areas. Responsible for the coordination of all field service training, mock-ups and tools within training budget.
3 Ford Motor Company Customer Service Representative, Jacksonville, FL (1986) Provided weekly customer service satisfaction reports for zone management. Trained new employees and supervised regional customer service representatives. Solved client complaints via written and telephone communications. Westinghouse Furniture Systems Sales Representative, Miami, FL (1983-1986) Prepared and presented quotations, bids and proposals. Coordinated dealer related activities with dealer personnel. Assisted in sales presentations, promotions and new product applications. Developed and implemented a territory plan, which included exceeding quarterly and annual sales objectives by 10-15%. Managed expense allowances to baton greatest return on investment. Assisted in expediting delivery of orders, as required. Education Alabama State University College of Business Administration (COBA) Montgomery, AL 36104 Accredited by the Association of Collegiate Business Schools and Programs (ACBSP) 1993 ACBSP Accreditation reaffirmed 2003 for 10 years Bachelor of Science-Marketing and Management, 1983 Accomplishments and Activities 20% sales growth from FY13 to FY14 #1 Region throughout Kimball Office for FY13 Management Leadership Training Proficient in Sales Force.com REACH Selling Process Training Achieved and Surpassed Year 2006 Goal (130%) The Design Partnership, Steelcase Inc 2000, Number 1 (Exceptional Sales Producer) Northern California Ranked in the Top 20 (North America) 1999, Number 3 (Exceptional Sales Producer) Northern California, Ranked in the Top 20 (North America) Due to Exceptional Sales in North America - Pictured in 1998 Knoll, Inc. Annual Report 1998-1992 Ranked in the Top 20 (Exceptional Sales Producer) North America 1994, Number 2 (Exceptional Sales Producer) West Coast Division 1993, Number 1 (Exceptional Sales Producer) West Coast Division Business Development Sales Training, Ary Group, Inc. Sandler Sales Training Strategic Selling, Miller Heiman Training Seminar Strategies for Successful Presentation, Learning International Xerox Sales Training, Xerox Experienced in Microsoft Word/Excel/Publisher, PowerPoint, Internet Explorer Business Financial Accruement Training Business and Sales Negotiation Training Interests Golfer, Boating, Motorcycling, Cycling, Traveling, Strategic Planning and Selling, Current Events, and Spending Time with Family and Friends