To: Department Directors From: Mayor Jim Tipple Date: October 2, 2014 Re: Performance Standards _____________________________________________________________________________ As we discussed at our September 23, 2014 staff meeting, I have updated your performance standards to include additional expectations, in addition to those already listed on your appraisal form, as follows:
1) Proactively identify and develop tracking and reporting systems for time sensitive matters and key services within your span of control to include tracking assignments and tasking made by Council Committee and the Mayors Office. This standard includes managing people and systems within your Department to take action as appropriate and providing monthly status reports to me as your supervisor;
2) Attending Common Council meetings and Committee meetings within your area of responsibility. Working with Common Council Committees to identify expectations for supporting Committee work and implementing departmental procedures for complying. Informing your supervisor, in advance, when it is not possible to meet deadlines or to perform consistent with Committee expectations.
3) Anticipating needs of the Common Council and preparing clear and concise staff analyses when submitting action items to Common Council for decision(s) or action. Lead Department staff to anticipate policymaker needs and prepare tools to facilitate informed decision-making. (One sample format is attached, although any effective format is acceptable)
From the date of this memo, your continued successful job performance will be based, in part, upon your ability to comply with and guide staff to these standards.
Also as we discussed, I have provided the Common Council with your performance standards and have invited them to provide me with timely feedback. To ensure proper communication flow and follow through, please direct your staff to refer Council Members to you as Department 2 Performance Standards
Director. This direction with the staff should include media contacts as well. As we discussed, you will be responsible for following up on requests and keeping me apprised of same.
Thank you in advance for your cooperation. This is a great team and our collaborative effort will increase our effectiveness.
Cc: Common Council
Encl: Sample staffing analyses format 3 Performance Standards
Memorandum From: Department Director To: Council Committee Chair Date: Date Re: Staff analysis of (insert the subject of the decision paper) _____________________________________________________________________________
Purpose: To obtain your approval, work direction, etc. or provide you information for (insert descriptive information)
Facts OR Considerations:
1. Background (Provide a brief overview of the issue or problem to be resolved) 2. Discussion. Identify factors that to be considered related to the proposed course of action. 3. History. Provide any background information 4. Rationale: Explain why this is the recommended course of action from staff. Does it save money? Time? Is it mandated by statute? Governed by Code of Federal Regulations? An industry best practice? Follow-up on a prior commitment made?
Options: Describe options researched to solve the problem.
Recommendation: Your approval is requested for:
1. What is the recommended course of action? 2. When more than one option exists, explain the reasons (if any exist) one is more desirable than the others.
Impact:
1. Resources will it cost money? Use staff time? 2. Will a goal be accomplished if implemented? If so, state. 3. Will a system, process or commitment fail if action isnt taken? If so, state.
Coordination: Did you work with others to factor this solution? If so, list and describe.