Appraisee Number :

Project SWON :
Appraisal Type :
Role :
Evaluation-Goal Sheet
Goal Perspective
Customer
Customer
Customer
Customer
Customer
Learning and Growth
Learning and Growth
Internal
Internal
Internal
Finance
Learning and Growth
Internal
Evaluation-Attribute Sheet
Attribute
Negotiation Skill
Team Skill
Analytical Ability
Business Acumen
Communication
Initiative / Proactiveness
Customer Orientation
Organizational Awareness
Result-Orientation
Solution Architect
Goal Measure
NPS & SLA ASK IT
Customer complaints
Number of multi-techno solutions accepted/recognized by client
Percentage accuracy in mapping business problems & Number of offerings built
Number of customer issues resolved
Number of competency gaps identified and closed for self in ICALMS
Number of certifications obtained
On-Time delivery of deliverables with desired quality
Number of offerings built
Number of integrated solutions / trouble shooting provided
Contribution towards business building - no. of initiatives, proposals, solutions accepted by customer
No. of assets created white paper
% compliance to internal processes such as Timesheet Entry , RCA, Status reporting
Definition
Achieves win-win outcomes by identifying common interests, clarifying the same and achieving consensus or
compromise. Is able to articulate organizational point of view in a situation for which the organization seeks a
gain.
It is the ability of an individual to create an environment of trust and cooperation through an open exchange of
ideas towards achieving team goals.
Ability to make systematic and rational judgments based on relevant information.
Ability to demonstrate an understanding of industry trends, business concepts, opportunities, threats &
constraints in the environment in which the organization operates.
Capability of an individual to convey the right information and influence others towards desired action either
verbally or by written means
Takes action to meet work-related objectives without being asked or required to do so. Seeks out and willingly
undertakes new challenges, responsibilities / assignments.
Focuses on discovering customer's needs and finding out how to best meet them. Works to create customer
focused services and solutions.
Understands the role and culture of the organization to be better able to serve clients, to anticipate changes and
stay both versatile & committed. Knows organizational structure, function, realities that allow her / him to
develop solutions that fit wit
Achieves quality results within defined parameters
Appraisee Name :
Project Name :
Year :
Target/Units Goal Weightage Difficulty Level Aligned To Supervisor Goal
4 5 2 Yes
0 5 2 Yes
4 4 2 Yes
100% 4 1 Yes
100% 4 2 Yes
100% 5 1 Yes
1 4 2 Yes
100% 5 1 Yes
1 3 2 Yes
2 3 2 Yes
3 3 2 Yes
2 4 2 Yes
100% 4 1 Yes
Weightage Appraisee Comments Appraisee Rating
4
5
5
4
5
5
5
4
5
Appraisee Comments Appraisee Rating