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Tensions develop between board members and the chief executive for many
governance and management and grab onto and try to exercise authority.
Chief executives who are unclear about the board's roles and responsibilities
When board members have no established way to give feedback to the chief
protocols, chief executives are likely to feel that they report to 12, 20, or 33
Board members also may behave in ways that make collaboration difficult.
They can be bullying, frequently critical, require hand holding, and demand
comes down to the chief executive and one or more board members being
To avoid or resolve tension, board members and chief executives should try
the following:
1. Clarify roles. Just as good fences make for good neighbors, agreement
as they arise about where the chief executive's authority ends, where the
board's authority picks up, and what falls in the grey area between the two.
2. Strengthen the partnership between the board chair and the chief
executive. This relationship often sets the tone for all interaction between
each board member. The chief executive should know each of the board
members well enough to know who to go to for help in a specific area, and
making time to discuss vision, strategy, and policy. Many effective boards
cite the importance of regular strategic planning as a way to create time for
these discussions.
needs. The board and the chief executive should talk about how the
organization's future needs shape the work of the chief executive. Achieving
competencies. If so, part of the discussion should focus on how she will get
process is based on annual goals that have been agreed upon by both the
share the concerns with the chief executive, asking for her point of view.
Together, the board chair and chief executive then can develop a game plan
process assesses the board's governance practices and helps to focus the
Consultants and funders can play pivotal roles in helping to resolve conflicts.
The United States Department of Agriculture, the University of Wyoming, and Weston
County Extension cooperate.