MODULE 1.

INTRODUCTION: RESULTADOS
Pregunta 1 : Vocabulary: Practice phrasal verbs related to hotels
Match the vocabulary and phrasal verb to its definition in the context of a hotel.

Listado de elementos Correspondencias con
Set up
To take care of, attend to. / To take care of,
attend to.
Put away
To store objects that have been used / To
store objects that have been used
Look up
To search for the answer to a question from a
sources of information, such as online. / To
search for the answer to a question from a
sources of information, such as online.
Look after
To take care of, attend to. / To take care of,
attend to.
Take up
To carry something to someone's room. / To
carry something to someone's room.
Turn on
To activate something, such as a light, the hot
water, the radio etc. / To activate something,
such as a light, the hot water, the radio etc.
Pull up Bring onto the screen / Bring onto the screen
Puntuacin : 14/14


Pregunta 2 : Grammar: Practice prepositions "for" and "since"
Decide if you need FOR or SINCE with the following time expressions.
Respuesta
1. [SINCE / SINCE] last weekend
2. [FOR / FOR] a long time
3. [SINCE / SINCE] the Christmas period
4. [FOR / FOR] The last month
5. [SINCE / SINCE] I started this job
6. [SINCE / SINCE] the 90s
7. [FOR / FOR] 15 years
8. [SINCE / SINCE] the meeting
9. [SINCE / SINCE] then
10.[FOR / FOR] a decade

Puntuacin : 20/20


Pregunta 3 : Grammar: Practice particles "just", "still", "already", "yet"
Fill in the gaps with the following particles mainly use with Present Perfect tense. You can
use more than once if you need them.

just still already yet
Respuesta
1. The busy summer period hasn't begun [yet / yet].
2. We can't have any more complaining customers! We've [already / already] had three here
so far this week.
3. I've [just / just] spoken to the guest and she's assured me that everything's fine.
4. You [still / still] haven't set the breakfast tables! It's 8 o clock; hurry up!
5. Is our room ready [yet / yet]?


Puntuacin : 25/25


Pregunta 4 : Grammar: Present Perfect Simple or Past Simple?
Fill in the gaps and complete the following sentences with the correct verb tense, either the
Present Perfect Simple or Past Simple:

(Note: Please, do not use contractions in this activity)
Respuesta
Sentences:

1.Mark [went / went](go)to Liverpool for his hotel training.
2.I [knew / knew](know) a woman once who had worked in twenty different hotels!
3. The manager [has held / has held](hold) four different meetings about it so far.
4.Helen felt hungry. Then she [remembered / remembered] (remember) that it was time for
her morning break!
5.I'll introduce you to Dr. Thomas, or [have you met / have you met](meet) before?
6.I [talked / talked](talk) to her yesterday about making the beds properly.
7.They still stay in the same hotel that they [stayed / stayed](stay) in for the first time 15
years ago.
8.You [have not explained / have not explained](not explain)clearly yet what you want me
to do.
9.We [have visited / have visited](visit) Edinburgh twice now and like it a lot.
10. I still [have not made / have not made](make) a decision.

Puntuacin : 16/16


Pregunta 5 : Vocabulary: Relationships
Lets review some vocabulary related to relationships. Read the definitions and match them
with the correct word.
Listado de elementos Correspondencias con
Manager over other employees colleague is
the ...
boss / boss
When a lady is engaged, she is somebodys... fiance / fiance
The person living in the next house is my... neighbour / neighbour
You share a flat with another person, he is
your...
flatmate / flatmate
If you are about to marry you are... engaged / engaged
If you do not have a girlfriend/boyfriend you
are still...
single / single
Somebody's partner has died he is a widow / widow
You work together so he is your... colleague / colleague
They are two identical brothers, they are... twins / twins
She is a very good friend, actually she is
my...
best friend / best friend
Puntuacin : 19/19


Pregunta 6 : Grammar: Practice modals
Choose the correct modal or expression to show politeness in order to complete the
following sentences:

Respuesta
1. Manager: Lisa! [Would you mind / Would you mind] attending to this guest?
a)May b)Could c)Would you mind

2. Lisa: I'm just dealing with this customer's complaint. [Can / Can] you ask Nigel instead?
He's just started his shift.
a)May b) Can c) Would you mind

3. Nigel: Of course I'll help out. [could / Could] I ask you some questions after that?
a) would b) would you mind c) could

4. Manager: I'm a little busy I'm afraid [would you mind / Would you mind] asking Lisa?
a) would b) would you mind c) can

4. Lisa: Yes, I can answer your questions. [Can / Can] you serve this customer now, please?
a) Would b) Would you mind c) Can
Puntuacin : 6/6


Su puntuacin total es 100/100