Curriculum Vitae

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PERSONAL INFORMATION Fbio Daniel Correia Silva

Rua do Casal, n29,5 C, 2735-354 Cacm (Portugal)

fabio.d.c.silva@gmail.com

Sex Male | Date of birth 28 March 1985 | Nationality Portuguese


PREFERRED JOB Telecommunications engineering technician


WORK EXPERIENCE
10 September 2006 22 July
2007
Call center operator
Portugal Telecom

Client help desk, sale of services (MEO - Cable tv)

Business or sector Telecommunications

01 May 2008 01 September
2009
Computer programmer
ItBase

Developing applications/websites with C#.net, handling and optimize databases (MS Access, SQL
Server), deploying websites

Business or sector Software

10 September 2009 10 June
2012
Telecommunications engineering technician
Nokia Siemens Networks

Monitoring mobile networks (GSM and UMTS)
FAULT ISOLATION (supervise the monitoring team, handle critical tickets)
Team Leader of a monitoring team of GSM Siemens
Technical Support (troubleshooting, remote fault resolution and support to the field technicians
(Siemens,Nokia, Huawei))

Business or sector Telecommunications


11 June 2012 Present Telecommunications engineering technician
Vodafone, Lisboa (Portugal)

Network Operations Center Shift Leader in the Vodafone Spain Project.
Control the workflow of the shift
Troubleshooting and escalation of major problems
Manage the trouble tickets with other operators
Troubleshooting in different technologies (GSM,UMTS,LTE,SDH,PDH,RTN,PTN,Traffic Nodes,Mini
Link,Flexi Packets) and vendors (Ericsson,Huawei,Siemens)
Report of the network state twice a shift
Support to the field technicians (Siemens,Ericsson, Huawei)
Business or sector Telecommunications

EDUCATION AND TRAINING

17 September 2005 21 July Technical administration and systems developer ISCED 3
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Curriculum Vitae Fbio Daniel Correia Silva



2008
Escola Profissional Gustave Eiffel

Computer Architecture, Operative Systems, Computer Networks, Programming Systems


16 September 2008 Degree in Computers Engineering ISCED 5
Instituto Superior de Cincias do Trabalho e da Empresa - Instituto Universitrio de Lisboa

Computers Architecture I and II, Introduction to Programming, Object-oriented Programming,
Operative Systems, Databases I and II, Computing Theory, Algorithms and Data Structures, Digital
Networks I


PERSONAL SKILLS
Mother tongue(s)
Portuguese

Other language(s) UNDERSTANDING SPEAKING WRITING


Listening Reading Spoken interaction Spoken production

English C2 C2 C2 C2 C2
Spanish C2 C2 C2 C2 C1
French B2 B2 A2 A2 A2
Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user
Common European Framework of Reference for Languages


Communication skills Team spirit
Ability to adapt to multicultural environments
Good communication skills gained through my experience as an call center operator


Organisational / managerial skills Sense of organization
Ability to work in projects


Job-related skills VB, VBA, C#, Javascript, Java, C, .Net, ASP, HTML, Assembly, Shellscript, UML, SQL, XML, Nokia,
Ericsson, Huawei, Traffic Nodes, PDH, SDH, RTN


Computer skills Office (Word, Excel e PowerPoint);
Microsoft Visual Studio .NET;
Eclipse;
Netbeans;
Microsoft SQL Server;
Radio Commander;
Clarify;
M2000;
U2000;
NetViewer;
TNMS;



Driving licence B
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Curriculum Vitae Fbio Daniel Correia Silva



ADDITIONAL INFORMATION




Diplome in BSC6900&MBTS Data Config based on CME at Huawei University, Madrid
Diplome in Second Line Maintenance & Troubleshooting RTN 910, 950 and 980 at Huawei University,
Madrid
Diplome in Troubleshooting Repeaters Andrew and Aimos at NSN Academy, Lisbon