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Transformative
Counseling
A Course in Empathy, Finding Wisdom: Verbalizing Your Inner
Dialogue, Creative Solution Development, Counseling
Assessment Self-Healing Life Story Questionnaire, Your
Spirituality Score, Counseling for Depression
ISBN-13: 978-1503292567
ISBN-10: 1503292568
Dedicated to
my loving wife and daughter
Table of Contents
A Course in Empathy: The New Revolution
of the Heart
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A Course in Empathy
The New Revolution of the Heart
How do you think society might be affected if empathy was
taught in the home, the workplace, and in schools? Imagine a
world in which everyone, children and adults, knew how to care
about how others feel and what they need, want, and think.
While each individual has a unique capacity for empathy, some
more than others, the author believes empathy may be assisted
and encouraged for those who possess some aptitude.
Empathic development requires an awareness of one's own
emotions, addressed in the first exercise on page 12, in order
to begin to recognize and feel connected with the emotions of
others.
Now for the first time, we have a set of tools to actually learn
empathy so that it becomes part of one's way of relating to
others.
On completion of assignments* for A Course in Empathy, with
no more than a two-page report for each chapter including your
responses to questions found at the end of each one, the
Certificate of Empathy Development is awarded by the
College of Mental Health Counseling.
In this concise volume, the author describes ten practical
exercises to enable the development of empathy and thereby
aid the transformation of the self and the community.
The way to peace with everyone is empathy for everyone,
including and especially your opponent in any matter. Empathy
for self and others is the key to inner peace and world peace.
For connecting with a social media group about empathy go to
https://www.facebook.com/groups/empathicskills/
*Assignments and inquiries should be directed to Daniel Keeran, MSW, at
the College of Mental Health Counseling collegemhc@gmail.com
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Introduction: What Is Empathy?
Lesson Objectives:
1. To understand empathy.
2. To acquire an increased sense of empathy for the emotions
and circumstances of others.
Empathy Definition: To sincerely and accurately feel and
reflect the specific emotion(s) of another person. Empathy
also means to value others emotions.
Why teach and learn empathy? The important reason to
teach and learn empathy is that if individuals are able to
learn empathy skills, they will be most likely to apply the
skills in their current life with peers and future adult
relationships.
The ability to have empathy is important as a foundation for
caring and compassion between and among people and
contributes to positive relationships in all areas of life.
Empathy builds a sense of community and reduces the
tendency to discriminate or exclude others. Someone who
bullies or excludes others can benefit from being aware of the
emotions of a potential victim and to value those emotions.
While some people may have difficulty feeling or
communicating sincere empathy more than others, everyone
will derive some benefit from the exercises in this lesson.
Select those exercises that correspond to the overall capacity
of the age group and modify exercise descriptions for the
comprehension level of the group.
Group Discussion:
1. What is empathy? How are empathy and sympathy
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Exercises For Empathy Training
Exercise One: Building Your Emotion Vocabulary
Description: The leader introduces the exercise by saying that
having a vocabulary of words for different emotions, is helpful
for making sentences that communicate empathy. Many
feeling or emotion lists can be found on the internet.
Emotions can be separated into categories of pleasant and
painful feelings. For example, pleasant emotions are: happy,
excited, peaceful, relaxed, calm, hopeful.
Examples of painful emotions are: fear, anger, guilt, sad,
empty, low self-worth, and despair.
An acronym can be used to help remember a list of words. For
example, the acronym FAGSELD is a way to remember the
painful emotions listed above.
More information: Painful feelings can be divided into
hard and soft emotions. Examples of hard painful feelings
are anger, frustration, irritation, and annoyed, while
examples of soft painful feelings are fear, sadness, guilt,
emptiness, low self-worth, and despair.
Invite group members (in group or as an assignment) to make
a list of emotions or feelings they have about different
experiences during the day. Examples: waking up, getting
dressed, smelling breakfast, getting on the bus, hearing
people arguing, hearing people laughing, entering the room,
sitting at the desk, listening to the teacher, going to recess,
taking a test, having lunch, doing homework, seeing parents,
playing with friends, sitting down to dinner, going to bed.
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Post-Exercise Discussion:
1. What do you realize about emotions and experiences?
2. Why is it important to be aware of your emotions as you
feel them in the moment?
3. How does being aware of your own emotions affect the way
you understand other people and things that happen in their
lives?
Assignment: Make a list of your experiences between the end
of group today and the next group meeting and then write the
emotions related to each experience.
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Exercise Two: Distinguishing Emotions and Thoughts
Description: In this exercise, group members are asked to
make three sentences beginning with I feel followed by a
feeling word such as happy, sad, frustrated, or other
emotion.
Examples: I feel happy when its time to play.
I feel excited when I get to do math.
I feel sad when my friends have to go home
after visiting.
More information: Remember that a thought, instead of
an emotion, is expressed if I feel is followed by the
word that rather than a feeling word. The phrase I
feel that...., really means I think or I believe.
If you begin a sentence with I think followed by an idea
such as I think this subject is interesting or I think this
group is fun, you are communicating a thought instead of
an emotion.
Post-Exercise Discussion:
What is the difference between a thought and a feeling? A
thought is an idea. A feeling is an emotion.
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Exercise Three: Making Sentences for Empathy
Description: Practice making sentences that communicate
empathy using this form and words from the feeling list. Fill in
the blanks, followed by checking to see if you are accurate:
You feel____________ because ___________. Is that
accurate?
Scenario examples: Here are examples of two scenarios
followed by examples of sentences that show empathy and
checking for accuracy.
1. Jill has a frown on her face and says her best friend just
moved away.
Empathic reflection: Jill, you feel sad because you best
friend just moved away. Is that what you feel?
2. Dad is very quiet when he comes home from work and says
he just lost his job.
Empathic reflection: Dad, you feel worried because you lost
your job. Is that what you feel?
Practice Scenarios: After each scenario below, write a
sentence that shows empathy followed by checking to see if
you are accurate.
1. Your brother comes home crying and then says he was
called hurtful names at school.
2. The boy at school that others just called hurtful names, is
sitting quietly and looking down.
3. Your friend says he does not want to go home because he
received low scores on his report card.
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4. Your friend says she cant invite you over because her Mom
doesnt feel well.
5. A person at school is sitting alone at lunch time and not
eating his lunch.
Post-Exercise Discussion:
1. What questions do you have about writing a sentence that
shows empathy?
2. Why is it important to check to see if you are accurate?
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Exercise Four: Role Reversal
Description: In the Role Reversal exercise, empathy skills are
increased when individuals are asked to imagine he or she is
someone else who will be interviewed in pairs. The group is
divided into pairs, and each person takes turns telling the
other person basic personal information in answer to a brief
set of questions. Then each person imagines he or she is the
other person and speaks to the group in the first person as if
he or she is the other person. Mary interviews Rosie and then
presents herself as if she is Rosie by saying, My name is
Rosie. I am 12 years old, etc. Then Rosie does the same by
saying, My name is Mary. I am 12 years old, etc.
Accuracy is important for building empathy skills in this
exercise.
The following is a list of basic questions for collecting basic
personal information:
1.
2.
3.
4.
5.
6.
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Exercise Five: Doubling
Description: In the Doubling exercise, similar to the Role
Reversal exercise, the individuals build empathy skills by
becoming a double or alter ego for another person. This is
done by inviting students to walk around the room in pairs (or
to sit in chairs in parallel position) while one speaks as the
other doubles.
The speaker talks about a happy memory or expected future
event. As the speaker is talking, the Double also talks in the
first person as if he or she is also the speaker and reads
between the lines by inserting feeling words.
Example:
Speaker: I am going to visit my grandparents next week.
Double: And I feel happy.
Speaker: My grandma makes the best cookies.
Double: I am excited to eat the cookies.
The speaker can let the Double know if she or he is accurate
or not by saying what the accurate feeling is.
Demonstrate to the group:
Now I need a volunteer to show you what Doubling looks like.
Come here and sit with me (chairs in parallel position facing
the group). Talk about a happy memory or something you look
forward to in the future.
As the volunteer talks, the leader speaks in the first person as
if she or he is the student and fills in feelings or emotions not
spoken by the volunteer.
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After a brief while, the leader turns to the group and says,
What questions do you have about what I am asking you to
do?
Instructions for the group exercise:
Divide the group into pairs, and as they are engaged in the
exercise, let them know when to switch roles with one as the
speaker and the other as the Double.
Post-Exercise Discussion:
After each person has had an opportunity to experience both
roles (speaker and Double):
1. What was it like being the speaker and hearing the Double
speaking as yourself?
2. What was it like being the Double? What was the hardest
part?
3. How did the exercise of Doubling help you understand the
other person?
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Exercise Six: Listening with Empathy
Description: Practice listening to another person talk about
something that is personally important, and make sentences
for empathy that reflect his or her emotions. Remember that
empathy means to set aside your own thoughts and feelings
and to pay attention to what the other person thinks and
feels.
Demonstrate to the group:
Now I need a volunteer so that I can show the group what a
sentence for empathy sounds like. Think of something you can
say about what is important to you or something that
happened or you hope will happen in the future. Who would
like to volunteer?
After a brief demonstration, thank the volunteer and ask the
group, What questions do you have about what you will be
doing?
Instructions for the group exercise:
Now we will practice making sentences for empathy. I want
you divide into pairs. One of you will speak for a little while
and the other will listen. The speaker can talk about
something that happened last night or today or something in
the future. The listener will make a sentence for empathy and
check to see if it is accurate. Then I will tell you when to
switch, with the speaker becoming the listener, and the
listener becoming the speaker. Remember that empathy
means to set aside your own thoughts and feelings and to pay
attention to what the other person thinks and feels.
After giving instructions, ask the group, What questions do
you have about what you will be doing?
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Post-Exercise Discussion:
1. What was it like being the speaker and hearing the listener
make sentences for empathy (reflections)?
2. What was it like being the listener? What was the hardest
part about it?
More information: In making an empathic reflection, an
overstatement of the other persons thoughts and feelings
can give added support when the reflection is accurate and
sincere. This involves seeing implications of what the
speaker says and including these implications in the sincere
reflection while being careful to check for accuracy. If the
empathic reflection is an understatement and leaves out
accurate basic information given by the speaker, the
speaker will feel a lack of empathy and support.
Additional exercises can be created to assist group members
to recognize and reflect empathy for different specific
emotions such as fear, anger, guilt, sadness, celebration,
humiliation, and others. See an exercise for empathizing
with anger below.
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Exercise Seven: Becoming Another Character
Description: In this exercise, members are asked to break
into groups of three to do the following:
1. Write the dialogue for and then enact a scenario for three
people: a victim, a bully, and an observer.
2. Each group enacts the scenario three times. Each time the
scenario is enacted, each person rotates to take on the role of
a different character.
3. After all scenarios are enacted with each person rotating to
each role, each person then discusses what it was like to take
on the role of each character, what emotions were felt, and
what thoughts came up in each role.
Post-Exercise Discussion:
1. What emotions did you feel as the bully?
2. What emotions did you feel as the victim?
3. What emotions did you feel as the observer?
4. What decisions have you made after doing this exercise?
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Exercise Eight: Understanding the Story
Description: This exercise is about understanding the story of
another person. An enemy is someone whose story you have
not heard.
1. Ask members of the group to think (and write) about
someone they are afraid of or someone with whom they do
not want to be friends and to give a reason.
2. Ask group members to imagine they found out reasons why
the person behaves in a negative way and to write the reasons
down.
3. Ask group members to share how they feel about the
person after realizing there may be a story that explains the
negative behavior of the person.
Example: (corresponding to the three points above)
1. I do not want to be friends with Rosie because she never
talks to me.
2. I found out that Rosie is unhappy and lonely at home, and
she is afraid her Mom may not be able to pay the rent.
3. Now that I know this may be true, I want to be friends with
Rosie because her not talking is not about me but about her
feelings about what is happening at home.
Post-Exercise Discussion:
1. How has this exercise changed the way you think about
people you are afraid of or with whom you do not want to be
friends?
2. Imagine how understanding the story of the other person
could affect the way people feel and think about their
perceived enemies, nations in conflict, and groups of people
that you or perhaps others dislike.
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Exercise Nine: Imagine the Emotions of a
Historical Character
Description: This exercise is about understanding the
emotions of a historical character. The leader asks group
members to make a list of five people from history and
circumstances. Then write emotions that each person may
have felt about what was happening in history or in the life of
the person when they were experiencing the emotions.
Alternatively, the leader can make a list of historical people,
describe their circumstances, and then invite group members
to list emotions the person might have had.
Example: Abraham Lincoln sees slaves being sold in the town
square, and in that moment he feels sad that they have no
families of their own, angry that men would treat other men
as property, and hopeless that he could do nothing about it.
Post-Exercise Discussion:
1. Who would like to share your list of historical people and
circumstances with the group?
2. What emotions did you come up with and what are the
emotions about?
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Exercise Ten: Having Empathy for Anger
Description: This exercise assists the development of ways to
cope with the anger of another person by using empathic
reflection. Empathy for anger can sometimes have the effect
of reducing the anger of a person.
A scenario is demonstrated by the leader who makes a
reflective empathic statement when someone is very angry.
After observing this, group members are asked to form pairs
and to practice making a reflective empathic statement to
the other person who makes an angry statement.
Example: (demonstrated)
Angry Person: You never do what youre told, and so now I
have to do it for you.
Empathic Listener: You feel angry because I didnt do my
work, and that makes more work for you. Is that what you are
feeling?
Following this demonstration, ask group members to enact the
same scenario in pairs with each person taking turns being the
angry person, then the empathic listener. Use the statements
provided in the above example and repeated them to help you
feel more of the emotion and what it is like to say and hear
the words.
Post-Exercise Discussion:
1. What was it like making the angry statement?
2. What was it like making the empathic reflective statement?
3. What was it like as the angry person hearing the empathic
reflective statement of the listener?
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Finding Wisdom
Verbalizing Your Inner Dialogue
New generation psychological technology can improve
conditions in persons with normal or average cognitive
functioning. The cognitive mental functions give humans a
particular advantage in terms of creative solution development.
Humans are constantly engaging in a process of internal
dialogue across a variety of subject areas. Mental distress may
be at least partly remedied by verbalizing, understanding, and
perhaps modifying the internal dialogue.
For persons suffering from chronic dependency as well as
anxiety, depression, and relationship issues, the following
technique may be useful:
1. Invite the client to talk about what they know will improve
their situation and what could worsen their situation.
2. Identify the parts of the self as the knowing confident self and
the unknowing negative self.
3. Ask the client to verbalize each part of the self in response to
the other (like Golum in Lord of the Rings).
4. Discuss ways to strengthen the knowing confident part of the
self. This is also the observer will part of the self that is able to
evaluate and modify the dialogue and draw a conclusion that
works best.
The above technique can be easily learned, recorded through
journaling, and repeated as a core process in therapy in order
to make the inner dialogue most conscious and useful to the
client. This psychological technology can improve conditions in
persons with normal or average cognitive functioning.
The therapeutic use of inner dialogue can focus on a specific
issue or area of mental distress and invite the client to have a
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Counseling Assessment
Self-Healing Life Story Questionnaire
Instructions: Only say as much as you want to. Skip questions that
are too uncomfortable, but think about why they are. Simply
completing this questionnaire can be a healing experience in itself.
To understand the deeper meaning of the questions and your
answers, consider this important resource Effective Counseling Skills.
Introduce Yourself
1. What is your first name?
2. What is your age and gender?
3. What is your marital status? Single, married, separated,
or divorced? How long? Explain the reasons for
separation(s) or divorce(s). What happened?
4. What is your race, ethnic, or cultural background?
Caucasian, Chinese, East Indian, Aboriginal, Other?
5. What are your children's genders and ages? If they are
adults, give their occupations and marital situation.
6. Do you live alone or with someone? How long?
What Happened?
7. What problems and concerns do you have now?
8. What emotions have you been having and what is each
one about? Fear, anger, frustration, guilt, sadness, low
self-worth, despair, other feelings?
9. How long have you been feeling this way? (for each
feeling or problem)
10. What happened at the time you began feeling this way?
11. When have you felt like this in the past and what
happened?
12. Any health problems? E.g. epilepsy, diabetes, etc.
13. Any counseling or hospitalized for emotional reasons?
How old were you? Please give the reasons.
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54. How old were you with your first sexual experience? And
first intercourse?
55. How many sexual partners have you had over time? And
what is your sexual preference or orientation?
(heterosexual, homosexual, bisexual)
56. Describe your partners personality and your
relationship. Aggressive, passive, abusive, caring,
other? And describe previous meaningful relationships,
their personalities, and why they ended.
Your Mood
60. Have you ever had suicidal thoughts at any time in your
life? How old were you? What happened?
61. What is your mood right now on a scale of zero (0) to 10,
with zero meaning life is not worth living and 10
meaning you are very optimistic and life is wonderful?
What number do you give your mood?
62. Any thought of wanting to harm yourself or anyone else?
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64. Having looked at your life from early days until now,
what do you think may have contributed most to your
present difficulties?
65. Of all the questions above, what has been most difficult
for you to face?
66. If you were to continue on a path of change and growth
what would you hope to achieve or what would be your
goals in counselling?
67. What has it been like completing your Life Story
Questionnaire?
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Reaching Agreement
Steps To Peace Through Creative Solution Development*
The process can involve a single individual, a couple, two or
more parties having issues, or a large group, and moves
beyond control to mutual agreement or majority decision.
Explain that the process depends upon acceptance of the
following guidelines by all participants:
1. Do not judge, criticize, or evaluate any ideas as you engage
in the solution development process.
2. Do not use attempts to exercise power or control of any kind:
such as anger, yelling, name-calling, put-downs, threats or
intimidation or manipulation.
Step One: Identifying Issues
1. The facilitator invites participants to say what issues and
challenges need to be addressed.
2. The facilitator writes these issues in a numbered list on a
chalk board or flip chart.
(As the issues are being stated, the facilitator uses reflective
listening as needed in order to clarify meaning. In the event a
strong emotion is expressed or a participant becomes too
verbal, the facilitator uses reflective statements, checks if the
person feels understood, then directs the participants back to
the issue.)
3. The facilitator then asks members to say the number of one
of the listed issues that he thinks needs to be addressed first.
4. The facilitator makes a tick by the number of each listed
issue selected by participants, then circles the one with the
most ticks; this becomes the first issue for solution
development.
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35. How can you prove to anyone else that you are aware of
yourself, your own consciousness?
36. Describe a healthy relationship.
37. How important is your spirituality to your life? And do you
want your spirituality to increase or decrease?
38. If we are made in the image of God, what qualities do we
share with God?
39. Read Isaiah, chapter 53, written in 700 BC. Who is being
described? See other amazing examples of future-telling here
or http://goo.gl/uM1e7p
40. Do you now belong to or have you thought of joining a
spiritual community to strengthen your values and beliefs for
making healthy choices, to acquire a foundation of hope and
meaning for direction and optimism, and to receive support and
encouragement to face major life difficulties?
41. How has this questionnaire affected your awareness of your
belief in non-material things?
Final instructions: Count the number of questions for which
you struggled to give a sincere answer, and then subtract the
number from the number 41. The answer is your Spirituality
Score.
How to use this assessment: Whatever your score may be,
give further consideration to questions you are unsure about or
for which you have difficulty giving a response.
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abandonment and self-abuse. The ultimate self-abuse and selfabandonment is self-harm and suicidal thinking. Conversely,
hope, optimism, self-worth, and self-confidence form the basis
of a stable mood and sense of security, safety, confidence,
well-being, inner peace, personal power, and happiness.
Step 7. Now you must be for yourself all the things that
you needed your parents to be for you: encouraging,
nurturing, loving, caring, supportive, and reassuring.
This means you need to say to yourself and be for yourself all
the positive things you needed from healthy parents. If no one
else can give you the caring that you need, who does that
leave? Ultimately, you are the one who must care for you. So
this means you must choose healthy people to be in your life,
and you must be supportive of yourself and of that other
healthy caring person you have chosen to be in your life. In this
way you will be caring of yourself. Another important piece is to
stand up for yourself and support yourself when you are treated
badly by others.
Step 8. You must be assertive.
Stand up for yourself by saying things like: I don't like your
tone, I deserve more respect than that, I deserve a raise in
salary, I feel annoyed when...., etc. Take care of that little boy
or girl who was abused and mistreated. That little boy or girl is
still inside you and needs your protection. Be for yourself now
what you needed then as a child. Will you stand up for him or
her? When will you start?
The Angel View
When depressed some years ago because of a painful loss, I
was sinking and stuck in despair. Then I thought that the angels
are watching, looking down from above, and able to see my life
from beginning to end. They can see the valleys and mountains
of my life, and they are wondering how I will face the present
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