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2

Contents
BEFORE USE 11

Identifying parts 11
List of icons on the screen 14
Display panel 20

Using the shoulder strap 23
Attaching the eyepiece cup 23
Adjusting the viewfinder (diopter-adjustment) 24
About the [In-Camera Guide] 24
CONFIRMING THE OPERATION METHOD 25

Using the control wheel 25

Using MENU items 25
Using the Fn (Function) button 26
Using the Quick Navi 27
SHOOTING 29
SHOOTING STILL IMAGES/MOVIES
Shooting still images 29
Shooting movies 30
SELECTING A SHOOTING MODE
List of mode dial functions 31
Intelligent Auto 32
SuperiorAuto 33
About Scene Recognition 34
The advantages of automatic shooting 34
Program Auto 35
Sweep Panorama 35
Scene Selection 37
Shutter Priority 40
Aperture Priority 40
Manual Exposure 41
BULB 42
Memory recall 42
Movie 43

3

USING SHOOTING FUNCTIONS 44

USING THE ZOOM
Zoom 44
The zoom features available with this product 44
Zoom Setting 45
About zoom scale 46
Smart Telecon. 46
Zoom Func. on Ring 46
USING THE FLASH
Using flash 47
Flash Mode 47
Flash Comp. 48
SELECTING A SCREEN DISPLAY MODE
Switching the screen display (Shooting) 49
DISP Button (Finder) 51
DISP Button (Monitor) 51
SELECTING STILL IMAGE SIZE/IMAGE QUALITY
Image Size (still image) 52
Aspect Ratio (still image) 53
Quality (still image) 53
Panorama: Size 54
Panorama: Direction 54
ADJUSTING THE FOCUS
Changing the focus method using the focus mode dial 55
Focus Area 56
Focus-lock 56
Manual Focus 57
Direct manual focus (DMF) 57
MF Assist (still image) 58
Focus Magnifier 58
Focus Magnif. Time 59
Peaking Level 59
Peaking Color 60
Lock-on AF 60
Lock-on AF (On) 60
Pre-AF (still image) 61
AF/MF control 61
AF Illuminator (still image) 62
Eye AF 63
Measuring the exact distance to the subject 63
ADJUSTING THE EXPOSURE
Exposure compensation dial 64
Metering Mode 64
AE lock 65
AEL w/ shutter (still image) 66
4

Exp.comp.set 67
Zebra 67
Exposure Set. Guide 68
SELECTING A DRIVE MODE (CONTINUOUS SHOOTING/SELF-TIMER)
Drive Mode 68
Cont. Shooting 69
Spd Priority Cont. 69
Self-timer 70
Self-timer(Cont) 70
Cont. Bracket 71
Single Bracket 72
WB bracket 73
DRO Bracket 73
Bracket order 74
SELECTING THE ISO SENSITIVITY
ISO 74
Multi Frame NR 75
CORRECTING THE BRIGHTNESS OR CONTRAST
D-Range Opt. (DRO) 76
Auto HDR 76
ADJUSTING COLOR TONES
White Balance 77
Capturing a basic white color in [Custom Setup] mode 79
SELECTING AN EFFECT MODE
Picture Effect 79
Creative Style 82
RECORDING MOVIES
File Format (movie) 84
Record Setting (movie) 84
SteadyShot (movie) 86
Audio Recording 87
Audio Level Display 87
Audio Rec Level 88
Audio Out Timing 88
Wind Noise Reduct. 89
Auto Slow Shut. (movie) 89
MOVIE Button 90
CUSTOMIZING THE SHOOTING FUNCTIONS FOR CONVENIENT USE
Memory 90
Function Menu Set. 91
Custom Key Settings 91
Function of the control wheel 90
Function of the AEL button 91
Function of the C button 92
Function of the centre button 92
5

Function of the left button 92

Function of the right button 92
Function of the down button 93
SETTING THE OTHER FUNCTIONS OF THIS PRODUCT
Smile/Face Detect. 93
Soft Skin Effect (still image) 94
Face Registration (New Registration) 95
Face Registration (Order Exchanging) 95
Face Registration (Delete) 95
Red Eye Reduction 96
Auto Obj. Framing (still image) 97
SteadyShot (still image) 97
Long Exposure NR (still image) 97
High ISO NR (still image) 98
Write Date (still image) 98
Color Space (still image) 99
Grid Line 99
Auto Review 99
Live View Display 100
FINDER/MONITOR 101
Dial / Wheel Lock 102
Deactivate Monitor 102
ND Filter 102
VIEWING 104
VIEWING STILL IMAGES
Playing back images 104
Playback zoom 104
Image Index 104
Switching the screen display (during playback) 105
DELETING IMAGES
Deleting a displayed image 105
Deleting multiple selected images 105
Playing back movies 106
Viewing panoramic images 107
Printing 107
USING VIEWING FUNCTIONS
View Mode 108
Display Rotation 109
Slide Show 109
Rotate 110
Protect 110
4K Still Image PB 111
Viewing images on an HD TV 111
Viewing images on a BRAVIA Sync-compatible TV 112
6

CHANGING SETTINGS 114

SETUP MENU
Monitor Brightness 114
Viewfinder Bright. 114
Finder Color Temp. 115
Volume Settings 115
Audio signals 115
Upload Settings(Eye-Fi) 115
Tile Menu 117
Mode Dial Guide 117
Delete confirm. 117
Display Quality 118
Pwr Save Start Time 118
PAL/NTSC Selector 119
Demo Mode 119
HDMI Resolution 120
CTRL FOR HDMI 120
HDMI Info. Display 121
USB Connection 121
USB LUN Setting 122
Language 122
Date/Time Setup 122
Area Setting 123
Format 123
File Number 123
Select REC Folder 123
New Folder 124
Folder Name 124
Recover Image DB 125
Display Media Info. 125
Version 125
Setting Reset
USING WI-FI FUNCTIONS 126
CONNECTING THIS PRODUCT AND A SMARTPHONE
PlayMemories Mobile 126
Connecting an Android smartphone to this product 126
Connecting the product to an iPhone or iPad 127
CONTROLLING THIS PRODUCT USING A SMARTPHONE
Ctrl w/ Smartphone 128
One-touch connection with an NFC-enabled Android smartphone
(NFC One-touch remote) 129
TRANSFERRING IMAGES TO A SMARTPHONE
Send to Smartphone 130
Sending images to an Android smartphone (NFC One-touch Sharing) 131

7

TRANSFERRING IMAGES TO A COMPUTER

Send to Computer 132
TRANSFERRING IMAGES TO A TV
View on TV 133
CHANGING THE SETTINGS OF WI-FI FUNCTIONS
Airplane Mode 134
WPS Push 134
Access Point Set. 135
Edit Device Name 137
Disp MAC Address 137
SSID/PW Reset 137
Reset Network Set. 138
VIEWING ON COMPUTERS 139
RECOMMENDED COMPUTER ENVIRONMENT
Recommended computer environment 139
USING THE SOFTWARE
PlayMemories Home 140
Installing PlayMemories Home 141
Software for Mac computers 141
Image Data Converter 142
Installing Image Data Converter 142
Accessing Image Data Converter Guide 142
CONNECTING THIS PRODUCT AND A COMPUTER
Connecting the product to a computer 143
Importing images to the computer 143
Disconnecting the product from the computer 144
CREATING A MOVIE DISC
Disc type 144
Selecting the disc creation method 145
Creating a disc with a device other than a computer 146
Creating Blu-ray Discs 146
PRECAUTIONS/THIS PRODUCT 148
PRECAUTIONS
Precautions 148
On the internal rechargeable battery 150
Notes on the battery pack 151
Charging the battery pack 152
Memory card 153
CLEANING THIS PRODUCT
On cleaning 155
8

NUMBER OF RECORDABLE STILL IMAGES AND RECORDABLE TIME OF MOVIES

Number of still images 156
Recordable time of movies 158
USING THIS PRODUCT ABROAD
Plug adaptor 161
On TV color systems 161
OTHER INFORMATION
Carl Zeiss lens 162
AVCHD format 162
License 162
TRADEMARKS
Trademarks 163

9

Troubleshooting
IF YOU HAVE PROBLEMS 165
Troubleshooting
BATTERY PACK AND POWER
You cannot insert the battery pack into the product. 165
You cannot turn on the product. 165
The power turns off suddenly. 165
The remaining battery level indicator shows an incorrect level. 165
The charge lamp on the product flashes when charging battery pack. 166
The battery pack has not been charged even if the charge lamp on the
product has turned off. 166
The battery pack is not charged. 166
SHOOTING STILL IMAGES/MOVIES
You cannot record images. 166
Recording takes a long time. 166
The image is out of focus. 166
Zoom does not work. 167
The flash does not work. 167
Fuzzy white circular spots appear on images shot using the flash. 167
The close-up shoot function (Macro) does not work. 167
The recording date and time are not displayed on the screen. 167
The date and time are recorded incorrectly. 167
The aperture value and/or shutter speed and/or metering indicator
flashes. 168
The image colors are not correct. 168
Noise appears in the image when you view the screen in a dark place. 168
Dark shadow appears on the image. 168
The eyes of the subject come out red. 168
Dots appear and remain on the screen. 168
You cannot shoot images continuously. 168
The image is not clear in the viewfinder. 168
The image is whitish (Flare)./Blurring of light appears on the
image (Ghosting). 168
The image is blurred. 169
The LCD screen darkens after a short period of time passed. 169
The flash takes too long to recharge. 169
VIEWING IMAGES
Images cannot be played back. 169
The date and time are not displayed. 169
The image cannot be deleted. 169
The image was deleted by mistake. 169
A DPOF mark cannot be put. 169
WI-FI
You cannot find the wireless access point to be connected. 170
[WPS Push] does not work. 170
10

[Send to Computer] is canceled halfway. 170

You cannot send movies to a smartphone. 170
[Ctrl w/ Smartphone] or [Send to Smartphone] is canceled halfway. 170
The shooting screen for [Ctrl w/ Smartphone] is not displayed
smoothly./The connection between this product and the
smartphone is disconnected. 170
You cannot use One-Touch connection (NFC). 170
COMPUTERS
The computer does not recognize this product. 171
You cannot import images. 171
The image and sound are interrupted by noise when viewing a
movie on a computer. 171
Images exported from a computer cannot be viewed on this product. 171
MEMORY CARDS
Formatted the memory card by mistake. 171
PRINTING
You cannot print images. 171
The color of the image is strange. 171
Images are printed with both edges cut off. 172
You cannot print images with the date. 172
OTHERS
The lens gets fogged. 172
The product stops with the lens portion extended./The product
turns off with the lens portion extended. 172
The product becomes warm when you use it for a long time. 172
The Clock Set screen appears when you turn on the product. 172
The number of recordable images does not decrease, or decreases
two images at a time. 173
The product does not work properly. 173
MESSAGES 174
MESSAGES
Self-diagnosis display 174
Warning messages 174
SITUATIONS THIS PRODUCT HAS DIFFICULTY HANDLING 176
Situations this product has difficulty handling 176

Ident
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26
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38
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and apertu
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e DISP bu
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49
be visible
ct is outsi
, the lowe
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y (Shooti
ents on th
button.
utton, the
fo. No
splay
due to th
de the m
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ting infor
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nformatio
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r the prod
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s to green
r)
reen disp
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are a
51
g panora
cannot b
for both t
et the dis
play mode
y Setting)
[DISP
available.
rmation. G

on.
nformatio
tribution
duct is lev
n the pro
n.
play mode
etting) in
[DISP
available.
ma shoot
be display
the viewf
splay sett
es that ca
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graphica
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Imag
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hic Display
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speed an
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(
item de
e size whe
M 54723
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y:
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t show rec
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informati
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still imag
image siz
ed on larg
an be rec
(Camera
etails
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3648 pixe
2592 pixe
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ting infor
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Aspect Ra
els
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xels
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els
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52
rmation. G

on.
nformatio
tribution
duct is lev
n the pro
n.
d for shoo
i mage q
ore detai
t paper. T
[
atio] is 3:
atio] is 16
atio] is 4:
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ly shows
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reproduce
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ed when t
age size,
esired set
ter
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RAW i

Aspec
Sets t
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3:2 (d
4:3:
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Qualit
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RAW:
File fo
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to pro
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display
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item de
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ty (still im
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ect ratio.
high-defin
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n format o
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rds using
t perform
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to the ma
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rds using
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2 image
53
AW] or [R

ges.
[
s.

nition TV.
n as a me
of still im
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the RAW
ed on thi
r for prof
aximum s
the RAW
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edium for
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and a RAW
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ction] is [

n the cam
54
JPEG form
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t the imag
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er) registr
ng panora
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setting

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55
[Pano
the right.
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ocus for th
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cally on a
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56
mage may
a soft clot
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n halfway
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57
n halfway
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lect MF.
ve sharp f
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of the co
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58
g, the foc
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focus.
magnify i

when sho
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139

Viewing on computers
Recommended computer environment
The following computer environment is recommended when using the
software PlayMemories Home and Image Data Converter.
WINDOWS
OS (pre-installed):
Windows Vista SP2*/Windows 7 SP1/Windows 8
PlayMemories Home
CPU:
Intel Pentium III 800 MHz or faster
(For playing/editing the High Definition movies: Intel Core Duo 1.66 GHz
or faster/Intel Core 2 Duo 1.66 GHz or faster, Intel Core 2 Duo 2.26 GHz
or faster (AVC HD (FX/FH)), Intel Core 2 Duo 2.40 GHz or faster (AVC HD
PS))
Memory:
At least 1 GB of memory
Hard Disk (Disk space required for installation):
Approximately 600 MB
Display:
At least 1024 768 dots
Image Data Converter
CPU:
Pentium 4 or faster
Memory:
At least 1 GB of memory
Display:
At least 1024 768 dots
* Starter (Edition) is not supported.
MAC
OS (pre-installed):
Mac OS X v10.6 v10.8
140

CPU:
Intel processor, such as Intel Core Solo, Core Duo and Core 2 Duo
PlayMemories Home
Hard Disk (Disk space required for installation):
100 MB
Display:
At least 1024 768 dots
Image Data Converter
Memory:
At least 1 GB of memory is recommended.
Display:
At least 1024 768 dots
NOTE
Operation is not assured in an environment based on an upgrade of the
operating systems described above or in a multi-boot environment.
If you connect two or more USB devices to one computer at the same time, this
product may not operate, depending on the types of USB devices you are using.
When your computer resumes activity from suspend or sleep mode,
communication between the product and your computer may not recover at the
same time.

Using the software

PlayMemories Home

With PlayMemories Home, you can do the following:

You can import images shot with this product to your computer.
You can play back the images imported to your computer.
You can share your images using PlayMemories Online.
Also for Windows, you can do the following:
You can organize images on the computer on a calendar by shooting date
to view them.
You can edit and correct images, such as by trimming and resizing.
You can create a Blu-ray Disc, AVCHD disc or DVD-Video disc from AVCHD
movies imported to a computer.
You can upload images to a network service. (An internet connection is
required.)
For other details, please refer to the Help of PlayMemories Home.

Instal
1. Using t
[Instal
www.s
If PMB
before
overwr
differ f
2. Follow
For det
HINT
When y
PlayM
your co
once.
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NOTE
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DirectX

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http://
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the Intern
l] [Run
sony.net/p
B (Picture
2011 has
ritten by
from those
the instru
tails on P
you conne
Memories H
omputer,

the USB
the multi
n as Admin
y be neces
ge appear
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ware for M
etails on s
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ayMemor
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we recom
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software f
ny.co.jp/
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ries Home
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but plea
the scree
ries Home,
oduct to a
PlayMem
mend that

he compu
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start your
the comp
depending
puters
for Mac c
imsoft/Ma
141
e
computer
upplied w
lled on the
e. Some
se use Pl
n to comp
, refer to
computer
ories Hom
t you conn
uter
r computer
uter follow
on your c
computers
ac/
r, go to the
ith a prod
e compute
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ayMemori
plete the in
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r, some fu
me has alr
nect this p
r. When th
wing the in
computers
s, access
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er, PMB w
ories Hom
es Home.
nstallation
PlayMemo
unctions m
ready been
product an
he restart
nstructions
s system e
the follow
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was purcha
will be
me functio

n.
ries Home
may be add
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d your com
confirmat
s on the sc
environme
wing URL
en click
ased
ons
e.
ded to
d on
mputer
ion
creen.
ent.
L:
142

Wireless Auto Import is required if you are using a Mac computer and
want to import images to the computer using Wi-Fi function. Download
Wireless Auto Import from the URL above, and install it on your Mac
computer. For details, see Help for Wireless Auto Import.
NOTE
The software that can be used varies depending on the region.

Image Data Converter

With Image Data Converter, you can do the following:
You can edit images recorded in RAW format with various corrections,
such as tone curve and sharpness.
You can adjust images with white balance, exposure, and [Creative
Style], etc.
You can save the still images displayed and edited on a computer.
You can either save the still image as RAW format or save it in the
general file format.
You can display and compare the RAW images and JPEG images recorded
by this product.
You can rank images in five grades.
You can apply color labels.

Installing Image Data Converter

Download and install the software by accessing the following URL (English
only). http://www.sony.co.jp/ids-se/

NOTE
Log on as Administrator.

Accessing Image Data Converter Guide

Windows:
[Start] [All Programs] [Image Data Converter] [Help] [Image
Data Converter Ver.4].
For Windows 8, start [Image Data Converter Ver.4], and select [Help] from the
menu bar [Image Data Converter Guide].
Mac: Finder [Applications] [Image Data Converter] [Image Data
Converter Ver.4], and select [Help] from the menu bar [Image Data
Converter Guide].

For det
suppor

Conn

Conne
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your Mac
desktop
n drag an
143
so refer to
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144
VCHD mov
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p 28M(PS)
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discs that
time. To re
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146
ther than
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147

NOTE
To play back a Blu-ray Disc that was created using movies recorded in [60p
28M(PS)]/[50p 28M(PS)], you must use a device that is compliant with AVCHD
format Ver. 2.0.

148

Precautions/This product
Precautions
BACKING UP MEMORY CARDS
Data may be corrupted in the following cases. Be sure to back up the data
for protection.
When the memory card is removed or the product is turned off during a read or
write operation.
When the memory card is used in locations subject to static electricity or
electrical noise.
CREATING AN IMAGE DATABASE FILE
If you insert a memory card that does not contain an image database file
into the product and turn on the power, the product automatically creates
an image database file using some of the memory cards capacity. The
process may take a long time and you cannot operate the product until
the process is completed.
If a database file error occurs, export all images to your computer using
PlayMemories Home, and then format the memory card using this
product.
DO NOT USE/STORE THE PRODUCT IN THE FOLLOWING PLACES
In an extremely hot, cold or humid place
In places such as in a car parked in the sun, the camera body may become
deformed and this may cause a malfunction.
Storing under direct sunlight or near a heater
The camera body may become discolored or deformed, and this may cause a
malfunction.
In a location subject to rocking vibration
Near strong magnetic place
In sandy or dusty places
Be careful not to let sand or dust get into the product. This may cause the
product to malfunction, and in some cases this malfunction cannot be repaired.
ON OPERATING TEMPERATURES
Your product is designed for use under the temperatures between 0C
and 40 C (32 F and 104 F). Shooting in extremely cold or hot places
that exceed this range is not recommended.
149

ON MOISTURE CONDENSATION
If the product is brought directly from a cold to a warm location, moisture may
condense inside or outside the product. This moisture condensation may cause a
malfunction of the product.
If moisture condensation occurs, turn off the product and wait about an hour for
the moisture to evaporate. Note that if you attempt to shoot with moisture
remaining inside the lens, you will be unable to record clear images.
ON THE FUNCTIONS AVAILABLE WITH THE PRODUCT
This manual describes the functions of 1080 60i-compatible devices and
1080 50i-compatible devices. To check whether this product is a 1080
60i-compatible device or 1080 50i-compatible device, look for the
following marks on the bottom of the product.
1080 60i-compatible device: 60i
1080 50i-compatible device: 50i
NOTES FOR WHEN ON BOARD AN AIRPLANE
In an airplane, set [Airplane Mode] to [On].
ON IMAGE DATA COMPATIBILITY
This product conforms with DCF (Design rule for Camera File system)
universal standard established by JEITA (Japan Electronics and
Information Technology Industries Association).
Playback of images recorded with your product on other equipment and playback
of images recorded or edited with other equipment on your product are not
guaranteed.
NOTES ON PLAYING MOVIES ON OTHER DEVICES
This product uses MPEG-4 AVC/H.264 High Profile for AVCHD format recording.
For this reason, movies recorded in AVCHD format with this product cannot be
played by the following devices.
o Other devices compatible with AVCHD format that does not support High Profile
o Devices incompatible with the AVCHD format
This product also uses MPEG-4 AVC/H.264 Main Profile for MP4 format
recording. For this reason, play back movies recorded in MP4 format with
this product on MPEG-4 AVC/H.264 supported devices.
Discs recorded with HD (high definition) image quality can be played back only
on AVCHD format-compatible devices.
DVD-based players or recorders cannot play back HD image quality discs, as
they are incompatible with the AVCHD format. Also, DVD-based players or
recorders may fail to eject HD image quality discs that are recorded using the
AVCHD format.
150

ON THE MONITOR AND LENS

The monitor is manufactured using extremely high-precision technology so over
99.99 % of the pixels are operational for effective use. However, there may be
some tiny black points and/or bright points (white, red, blue or green in color)
that constantly appear on the monitor. These points are normal in the
manufacturing process and do not affect the images in any way.
Exposing the monitor or lens to direct sunlight for long periods may cause a
malfunction. Exercise caution when placing the product near a window or
outdoors.
Do not press against the monitor. The monitor may be discolored and that may
cause a malfunction.
Images may trail across on the monitor in a cold location. This is not a
malfunction.
If the monitor has drops of water or other liquids on it, wipe it with a soft cloth.
If the monitor stays wet, the surface of the monitor may change or deteriorate.
This may cause a malfunction.
When the battery pack is discharged, the product may shut off while the lens is
still extended. Insert a charged battery pack, then turn the product on again.
Make sure not to bump the lens or subject it to force.
NOTES ON THE FLASH
Do not cover the flash with your fingers.
Do not carry the product by the flash unit, or use excessive strength on it.
If water, dust or sand get into the open flash unit, it may cause a malfunction.
NOTES ON DISCARDING OR TRANSFERRING THIS PRODUCT TO OTHERS
Perform [Setting Reset] to reset all the settings.

On the internal rechargeable battery

This camera has an internal rechargeable battery for maintaining
the date and time and other settings regardless of whether the
power is on or off, or whether the battery pack is charged or
discharged. This rechargeable battery is continually charged as long
as you are using the product. However, if you use the product for
only short periods, it gradually discharges. If you do not use the
product at all for about 1 month(s) it becomes completely
discharged. In this case, be sure to charge this rechargeable battery
before using the product. However, even if this rechargeable
battery is not charged, you can still use the product as long as you
do not record the date and time.
CHARGING METHOD OF THE INTERNAL RECHARGEABLE BATTERY
Insert a charged battery pack into the product, or connect the
product to a wall outlet (wall socket) using the AC Adaptor
(supplied), and leave the product for 24 hours or more with the
power off.

151

Notes on the battery pack

CHARGING THE BATTERY PACK
Charge the battery pack (supplied) before using the product for the first time.
The charged battery pack will discharge little by little even if you do not use it.
Charge the battery pack each time before you use the product so that you do
not miss any opportunities to shoot images.
You can charge the battery pack even if it is not completely discharged. You can
use a partially charged battery pack.
If the Charge lamp flashes and charging is canceled halfway, remove the battery
pack once then reinsert it.
We recommend charging the battery pack in an ambient temperature of between
10 C and 30 C (50 F and 86 F). The battery pack may not be effectively
charged in temperatures outside this range.
When you connect this product and a laptop computer that is not connected to a
power source, the laptops battery charge may decrease. Do not charge this
product using the laptop computer for too long.
Do not turn on/restart a computer, wake a computer from sleep mode, or turn
off a computer while this product is connected to the computer via USB cable.
Doing so may cause a malfunction of this product. Disconnect the product and
the computer before performing the above operations.
We do not guarantee charging if you are using a self-built or modified computer.
CHARGING TIME (FULL CHARGE)
The charging time is approximately 310 minutes using the AC adaptor
(supplied). The above charging time applies when charging a fully depleted
battery pack at a temperature of 25C (77F). Charging may take longer
depending on conditions of use and circumstances.
EFFECTIVE USE OF THE BATTERY PACK
Battery performance decreases in low temperature environments. So in cold
places, the operational time of the battery pack is shorter. To ensure longer
battery pack use, we recommend putting the battery pack in your pocket close
to your body to warm it up, and insert it in the product immediately before you
start shooting. If there are any metal objects such as keys in your pocket, be
careful of causing a short-circuit.
The battery pack will run down quickly if you use the flash or zoom frequently.
We recommend preparing spare battery packs and taking trial shots before
taking the actual shots.
Do not expose the battery pack to water. The battery pack is not water-
resistant.
Do not leave the battery pack in extremely hot places, such as in a car or under
direct sunlight.
If the battery terminal is dirty, you may not be able to turn on the product or the
battery pack may not be properly charged. In that case, clean the battery by
lightly wiping off any dust using a soft cloth or a cotton swab.
REMAINING BATTERY INDICATOR
The remaining battery indicator appears on the screen.

A: Bat
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152
orrect rem
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154

Note
When you use a memory card with this product for the first time, it is
recommended that you format the card using the product for stable performance
of the memory card before shooting.
Note that formatting permanently erases all data on the memory card, and is
unrecoverable. Save precious data on a computer, etc.
If you repeatedly shoot and delete images for a long time, fragmentation of data
in a file in the memory card may occur, and movie recording may be interrupted
in the middle of shooting. If this happens, save your images to a computer or
other storage location, then execute [Format].
Memory card formatted with a computer is not guaranteed to operate with the
product.
Data read/write speeds differ depending on the combination of the memory card
and the equipment used.
We recommend backing up important data, such as to a hard disk of a
computer.
Do not attach a label on the memory card itself nor on a memory card adaptor.
Do not touch the terminal section of the memory card with your hand or a metal
object.
Do not strike, bend or drop the memory card.
Do not disassemble or modify the memory card.
Do not expose the memory card to water.
Do not leave the memory card within the reach of small children. They might
accidentally swallow it.
The memory card may be hot just after it has been used for a long time. Be
careful when you handle it.
Do not insert a memory card that does not fit the memory card slot. Doing so
will cause a malfunction.
Do not use or store the memory card under the following conditions:
o High temperature locations such as in a car parked under the sun
o Locations exposed to direct sunlight
o Humid locations or locations with corrosive substances present
Images recorded on Memory Stick XC-HG Duo media, SDXC memory cards
and micro SDXC memory cards cannot be imported to or played on computers or
AV devices that are not compatible with exFAT when connected using a micro
USB cable. Make sure that the device is compatible with exFAT before
connecting it to the product. If you connect your product to an incompatible
device, you may be prompted to format the card. Never format the card in
response to this prompt, as doing so will erase all data on the card. (exFAT is
the file system used on Memory Stick XC-HG Duo media, SDXC memory cards
and micro SDXC memory cards.)
NOTES ON USING THE MEMORY CARD ADAPTOR (SOLD SEPARATELY)
When inserting a memory card into a memory card adaptor, be sure that the
memory card is inserted in the correct direction and then insert it as far as it will
go. If the card is not inserted properly, it may result in a malfunction.
When you use Memory Stick Micro media or a microSD memory card with this
product, be sure to insert it into a dedicated memory card adaptor first.
155

MEMORY STICK MEDIA

The types of Memory Stick media that can be used with the product are
as follows. However, proper operation cannot be guaranteed for all
Memory Stick media functions.
Memory Stick PRO Duo media: *1*2*3
Memory Stick PRO-HG Duo media: *1*2
Memory Stick XC-HG Duo media: *1*2
Memory Stick Micro (M2) media: *1
Memory Stick Micro (Mark2) media: *1
*1
This Memory Stick is equipped with MagicGate function. MagicGate is
copyright protection technology that uses encryption technology. Data
recording/playback that requires MagicGate functions cannot be
performed with this product.
*2
High-speed data transfer using a parallel interface is supported.
*3
When recording movies, only media marked with Mark2 can be used.
NOTES ON USING MEMORY STICK MICRO MEDIA (SOLD
SEPARATELY)
This product is compatible with Memory Stick Micro media (M2). M2 is an
abbreviation for Memory Stick Micro media.
To use a Memory Stick Micro media with this product, be sure to insert the
Memory Stick Micro media into an M2 Adaptor as large as Duo size. If you
insert a Memory Stick Micro media into the product without an M2 Adaptor as
large as Duo size, you might not be able to remove it from the product.
Do not leave the Memory Stick Micro media within the reach of small children.
They might accidentally swallow it.

Cleaning this product

On cleaning
CLEANING THE LENS AND FLASH
Wipe the lens and flash with a soft cloth to remove fingerprints, dust, etc.
CLEANING THE LENS
Do not use a cleaning solution containing organic solvents, such as thinner, or
benzine.
When cleaning the lens surface, remove dust with a commercially available
blower. In case of dust that sticks to the surface, wipe it off with a soft cloth or
tissue paper slightly moistened with lens cleaning solution. Wipe in a spiral

pattern
directly
CLEAN
Clean
cause
surfac
CLEAN
Clean
then w
casing
Do not
alcoho
Do not
Do not
CLEAN
If oil fr
coating
possib
If you
scratch
If the m
from th

Num
movi

Numb
The nu
condit
[
When
Stand
2GB:
4GB:
8GB:
n from the
y onto the
NING THE
the flash
dirt on th
ce with a
NING THE
the prod
wipe the s
g:
t expose th
l, disposab
t touch the
t leave the
NING THE
rom your h
g may bec
le.
wipe the m
hed.
monitor be
he surface
mber of r
ies
ber of stil
umber of
tions and
Image Si
[ As
dard
295 imag
590 imag
1200 ima
e center to
e lens surfa
E FLASH
surface
he flash s
soft cloth
E PRODU
uct surfac
surface w
he produc
ble cloths,
e product
e product i
E MONITO
hand or ha
come easil
monitor fir
ecomes di
e, and then
recorda
ll images
still imag
the mem
ze]: [L: 2
pect Ratio
ges
ges
ages
o the outsi
ace.
before us
surface to
h to remov
CT SURFA
ce with a
with a dry
t to chem
, insect re
with any o
in contact
OR
and cream
y removab
rmly using
rty with fi
n clean th
able stil
s
ges may v
mory card
20M]
o] is set t
156
ide. Do no
se. The he
o start sm
ve dirt or
ACE
soft cloth
cloth. To
ical produ
pellent, su
of the abo
with rubb
m, etc., rem
ble. Wipe
g tissue pa
ngerprints
e monitor
ll image
vary depe
.
to [3:2]*
ot spray le
eat of the
moking or
r dust, etc
h slightly
o prevent
cts such a
unscreen o
ve on you
ber or viny
main on th
oil or hand
aper, etc.,
s or dust,
using soft
es and
ending on

ns cleanin
e flash em
burning.
c.
moistene
damage
as thinner,
or insectici
r hand.
yl for a lon
he monitor
d cream o
the coatin
gently rem
t cloth, etc
recorda
n the shoo
ng solution
mission m
Wipe the
ed with w
to the fin
, benzine,
ide.
ng time.
r, the orig
off as soon
ng may be
move the d
c.
able tim
oting
n
ay
e flash
water,
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inal
n as
e
dust
me of
157

16GB: 2400 images

32GB: 4850 images
64GB: 9600 images
Fine
2GB: 170 images
4GB: 345 images
8GB: 700 images
16GB: 1400 images
32GB: 2800 images
64GB: 5600 images
Extra fine
2GB: 125 images
4GB: 255 images
8GB: 520 images
16GB: 1000 images
32GB: 2050 images
64GB: 4150 images
RAW & JPEG
2GB: 58 images
4GB: 115 images
8GB: 235 images
16GB: 475 images
32GB: 950 images
64GB: 1900 images

RAW
2GB: 8
4GB:
8GB:
16GB:
32GB:
64GB:
*
When
more
[RAW]
NOTE
Even if
9999
When
image

Recor
The ta
can be
These
The re
the m
(h (ho
60i 24
50i 24
2GB:
4GB:
8GB: 4
16GB:
32GB:
64GB:
88 image
175 imag
355 imag
: 710 ima
: 1400 im
: 2850 im
n the [
pictures t
].)
f the numb
indicator
an image
may not a
rdable tim
able below
e recorde
numbers
ecordable
emory ca
our), m (m
4M(FX)
4M(FX)
10 m
20 m
40 m
: 1 h 30 m
: 3 h
: 6 h
es
ges
ges
ages
mages
mages
Aspect
than show
ber of rem
r appears.
shot with
appear in
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s are the
e time ma
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minute))


m
Ratio] is
wn above
maining sho

other prod
the actual
ovies
the appro
memory
total time
y vary de
158
set to ot
e. (Except
ootable im
ducts is pl
l image siz
oximate m
card that
es of all m
epending
ther than
t when [
mages is g
layed back
ze.
maximum
t is forma
movie file
on the sh
[3:2], yo
Quali
reater tha
k on this p
recordin
atted with
es on the
hooting co
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ity] is set
an 9,999, t
product, th
g times w
h this prod
memory
onditions
cord
t to
the
he
which
duct.
card.
s and
159

60i 17M(FH)
50i 17M(FH)
2GB: 10 m
4GB: 30 m
8GB: 1 h
16GB: 2 h
32GB: 4 h 5 m
64GB: 8 h 15 m
60p 28M(PS)
50p 28M(PS)
2GB: 9 m
4GB: 15 m
8GB: 35 m
16GB: 1 h 15 m
32GB: 2 h 30 m
64GB: 5 h 5 m
24p 24M(FX)
25p 24M(FX)
2GB: 10 m
4GB: 20 m
8GB: 40 m
16GB: 1 h 30 m
32GB: 3 h
64GB: 6 h
24p 17M(FH)
25p 17M(FH)
160

2GB: 10 m
4GB: 30 m
8GB: 1 h
16GB: 2 h
32GB: 4 h 5 m
64GB: 8 h 15 m
14401080 12M
2GB: 15 m
4GB: 40 m
8GB: 1 h 20 m
16GB: 2 h 45 m
32GB: 5 h 30 m
64GB: 11 h 5 m
VGA 3M
2GB: 1 h 10 m
4GB: 2 h 25 m
8GB: 4 h 55 m
16GB: 9 h 55 m
32GB: 20 h
64GB: 40 h 10 m
Continuous shooting is possible for approximately 29 minutes for each
shooting (limited by product specifications). For [MP4 12M] size movies,
continuous shooting is possible for approximately 15 minutes (limited by
2 GB file size).
NOTE
The recordable time of movies varies because the product is equipped with VBR
(Variable Bit Rate), which automatically adjusts image quality depending on the
161

shooting scene.
When you record a fast-moving subject, the image is clearer but the recordable
time is shorter because more memory is required for recording.
The recordable time also varies depending on the shooting conditions, the
subject or the image quality/size settings.

Using this product abroad

Plug adaptor
You can use the AC Adaptor (supplied) in any country or region where the
power supply is within 100 V to 240 V AC, 50 Hz/60 Hz.
NOTE
Do not use an electronic voltage transformer as doing so may cause a
malfunction.

On TV color systems
To view movies shot using this product on a television, the product and
television must use the same color television system. Check the TV color
system for the country or region where you are using the product.
NTSC system:
Bahama Islands, Bolivia, Canada, Central America, Chile, Colombia,
Ecuador, Jamaica, Japan, Korea, Mexico, Peru, Surinam, Taiwan, the
Philippines, the U.S.A., Venezuela, etc.
PAL system:
Australia, Austria, Belgium, China, Croatia, Czech Republic, Denmark,
Finland, Germany, Holland, Hong Kong, Hungary, Indonesia, Italy,
Kuwait, Malaysia, New Zealand, Norway, Poland, Portugal, Rumania,
Singapore, Slovak Republic, Spain, Sweden, Switzerland, Thailand,
Turkey, United Kingdom, Viet Nam, etc.
PAL-M system:
Brazil
PAL-N system:
Argentina, Paraguay, Uruguay
SECAM system:
Bulgaria, France, Greece, Guiana, Iran, Iraq, Monaco, Russia, Ukraine,
etc.

162

Other information

Carl Zeiss lens
The camera is equipped with a Carl Zeiss lens which is capable of reproducing
sharp images with excellent contrast. The lens for the camera has been
produced under a quality assurance system certified by Carl Zeiss in accordance
with the quality standards of Carl Zeiss in Germany.
AVCHD format
The AVCHD format was developed for high-definition digital video
cameras when recording an HD (High-Definition) signal using high-
efficiency compression coding technology. The MPEG-4 AVC/H.264 format
is used to compress video data, and the Dolby Digital or Linear PCM
system is used to compress audio data.
The MPEG-4 AVC/H.264 format is capable of compressing images at
higher efficiency than that of the conventional image compressing format.
As the AVCHD format uses compression coding technology, the picture
may be unstable in scenes where the screen, angle of view, or brightness,
etc. change drastically, but this is not a malfunction.

License
NOTES ON THE LICENSE
This product comes with software that are used based on licensing
agreements with the owners of that software. Based on requests by the
owners of copyright of these software applications, we have an obligation
to inform you of the following. Please read the following sections. Licenses
(in English) are recorded in the internal memory of your product.
Establish a Mass Storage connection between the product and a computer
to read licenses in the PMHOME - LICENSE folder.
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO
LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN
WHICH IT DOES NOT RECEIVE REMUNERATION TO
(i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (AVC
VIDEO)
AND/OR
(ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED
IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO.

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164

Microsoft, Windows, DirectX and Windows Vista are either registered

trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
Mac and Mac OS are registered trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco Systems Inc.
iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and
other countries.
Intel, Pentium and Intel Core are trademarks or registered trademarks of
Intel Corporation.
SDXC logo is a trademark of SD-3C, LLC.
Android and Google Play are trademarks or registered trademarks of
Google Inc.
Wi-Fi, the Wi-Fi logo, Wi-Fi PROTECTED SET-UP are trademarks or
registered trademarks of the Wi-Fi Alliance.
The N Mark is a trademark or registered trademark of NFC Forum, Inc. in
the United States and in other countries.
DLNA and DLNA CERTIFIED are trademarks of Digital Living Network
Alliance.
PlayStation is a registered trademark of Sony Computer Entertainment
Inc.
Eye-Fi is a trademark of Eye-Fi Inc.
In addition, system and product names used in this manual are, in
general, trademarks or registered trademarks of their respective
developers or manufacturers. However, the or marks are not used in
all cases in this manual.

165

Troubleshooting
If you have problems
If you experience trouble with the product, try the following solutions.
1. Check the items under Troubleshooting, then check the product.
If a message such as C/E:: appears on the screen, refer to the self-
diagnosis display.
2. Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3. Initialize the settings.
4. Consult your dealer or local authorized service facility. Additional information on
this product and answers to frequently asked questions can be found at our
Customer Support Website. http://www.sony.net/

Battery pack and power

You cannot insert the battery pack into the product.
Make sure the direction of the battery pack is correct, and insert it until
the lock lever is locked.

You cannot turn on the product.
After inserting the battery pack into the product, it may take a few
moments for the product to power up.
Make sure that the battery pack is inserted correctly.
The battery pack will discharge by itself even if you do not use it. Charge
the battery pack before use.
Make sure that the battery is NP-FW50.

The power turns off suddenly.

Depending on the product and battery pack temperature, the product
may turn off automatically to protect itself. In this case, a message is
displayed on the product screen before the product turns off.
If you do not operate the product for a certain period of time, it turns off
automatically to prevent wearing down the battery pack. Turn on the
product again.

The remaining battery level indicator shows an incorrect level.

This phenomenon occurs when you use the product in an extremely hot or
cold location.
166

Battery capacity decreases over time and through repeated use. If

decreased usage time between charges becomes significant, it is probably
time to replace it with a new one.

The charge lamp on the product flashes when charging battery pack.
Make sure that the battery is NP-FW50.
When you charge a battery pack that has not been used for a long time,
the charge lamp on the product may flash in rare cases. If this happens,
remove the battery pack and re-insert it.

The battery pack has not been charged even if the charge lamp on the
product has turned off.
This phenomenon occurs when you charge the battery pack in an extremely hot
or cold location. The optimum temperature for charging the battery pack is
between 10 C and 30 C (50 F and 86 F).
The battery pack is not charged.
When the battery pack is not charged (the charge lamp does not light) even if
you follow the proper charging procedure, remove the battery pack and re-insert
the same battery pack securely, or disconnect and reconnect the USB cable.

Shooting still images/ movies

You cannot record images.
You are using a memory card with a write-protect switch, and the switch
is set to the LOCK position. Set the switch to the record position.
Check the free capacity of the memory card.
You cannot record images while charging the flash.

Recording takes a long time.

The noise reduction function is processing an image. This is not a
malfunction.
You are shooting in RAW mode. Since RAW data files are large, RAW
mode shooting may take time.
The [Auto HDR] function is processing an image.
The product is compiling images.

The image is out of focus.

The subject is too close. Shoot from the shortest shooting distance (W
side: Approx. 3 cm (1.2 inches), T side: Approx. 30 cm (0.99 ft (from the
lens)).

Press
Ambie
The su
[Flexib

Zoom
You ca
You ca
o When
o [

The fl
Raise
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o [Anti M
Select
o During
o During

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the im
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during
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ent light is
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m does no
annot use
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using Sm
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lash does
the flash
annot use
Motion Bl
tion is sel
g Sweep
g movie r
y white ci
es (dust, p
age. This
loseup s
roduct au
n halfway
ng a clos
ose-up sh
scape] or
ecording
shooting,
playback.
date and t
t the corre
e area sele
ual area.
ter button
s insuffici
u are sho
mode or
t work.
e zoom fu
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s not wor
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ur], [Nigh
ected.
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recording
ircular sp
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is not a m
shoot fun
utomatica
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hoot func
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g date and
the date a
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time are
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ected using
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ooting is n
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ter functio
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recorded
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g [Area Se

167
y down, th
not suitab
focus mo
during Sw
m in the f
on.
[RAW &
owing sit
] or [Han
g.
ear on im
air reflecte
n.
Macro) do
ts the foc
ustment m
s not wor
Scene Se
re not dis
are not dis
d incorre
etting] diff
hen shoot
ble for au
de.
weep Pano
following
JPEG].
tuations:
d-held Tw
mages sho
ed the flas
oes not w
cus. Press
may take
k when [S
election is
splayed o
splayed. Th
ectly.
fers from
t images.
to-focusin
orama sho
situation

wilight] in
ot using t
h light and
work.
s and hold
some tim
Sports Ac
s selected
on the scr
hey are dis
the actual

ng. Shoot
ooting.
ns:
n Scene
the flash
d appeare
d the shut
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ction],
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reen.
splayed on
l area. Sel
t in
.
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168

The aperture value and/or shutter speed and/or metering indicator

flashes.
The subject is too bright or too dark to shoot using the current aperture value
and/or shutter speed settings. Readjust the settings.

The image colors are not correct.

Adjust [White Balance].
[Picture Effect] is set. Set [Picture Effect] to [Off].
To reset settings to default, perform [Setting Reset].

Noise appears in the image when you view the screen in a dark place.
The product is attempting to increase the visibility of the screen by
temporarily brightening the monitor under conditions of low illumination.
There is no effect on the recorded image.

Dark shadow appears on the image.
Depending on the brightness of the subject, you may see a dark shadow
when you change the aperture. This is not a malfunction.

The eyes of the subject come out red.
Set [Red Eye Reduction] to [On].
Shoot the subject at a distance closer than the flash range using the flash.
Light the room and shoot the subject.

Dots appear and remain on the screen.

This is not a malfunction. These dots are not recorded.
You cannot shoot images continuously.
The memory card is full. Delete unnecessary images.
The battery level is low. Insert a charged battery pack.

The image is not clear in the viewfinder.

Adjust the diopter scale properly using the diopter-adjustment dial.

The image is whitish (Flare)./Blurring of light appears on the image
(Ghosting).
The picture was taken under backlit conditions, and excessive light has
entered the lens. Attach a lens hood.

169

The image is blurred.

Activate the SteadyShot function by pressing the shutter button halfway
down and then shoot images.
The picture was taken in a dark location without the flash, resulting in
product-shake. The use of a tripod or the flash is recommended. [Hand-held
Twilight] and [Anti Motion Blur] in [Scene Selection] are also effective in
reducing blur.

The LCD screen darkens after a short period of time passed.

If you do not operate the product for a certain period of time, the product
switches to the power-save mode. The product exits power-save mode when
you perform operations such as pressing the shutter button halfway.

The flash takes too long to recharge.
The flash has been fired in succession in a short period. When the flash has
been fired in succession, the recharging process may take longer than usual
to avoid overheating of the camera.

Viewing images

Images cannot be played back.
Make sure that the memory card is fully inserted into the product.
The folder/file name has been changed on your computer.
When an image file has been processed by a computer or when the image file
was recorded using a model other than this product, playback on this product
is not guaranteed.
The product is in USB mode. Disconnecting the product from the computer.
Use PlayMemories Home to play back on this product images that are
stored on your computer.

The date and time are not displayed.

The screen display is set to display images only. Press DISP (Display Setting)
on the control wheel to display the information.

The image cannot be deleted.
Cancel the protection.

The image was deleted by mistake.
Once you have deleted an image, you cannot restore it. We recommend that
you protect images that you do not want to delete.

A DPOF mark cannot be put.
You cannot place DPOF marks on RAW images.

Wi- F

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artphone] m
hooting s
thly./The
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k dependi
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170
ccess poin
be display
oser to the
be display
he instruct
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ess access
d halfway
el is low, [
k and try
martphon
to a smar
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fway. Char
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ween this
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roduct clo
nection (
martphon
ssible. If th
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t [Airplane
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of the sma
other than
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nt to be c
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wireless a
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tion manu
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point, an
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tphone] i
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s produc
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ser to the
(NFC).
e and the
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rtphone.
n a smartp
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access poi
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attery pack
s not disp
t and the
smartphon
smartpho
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response,
one away
h them tog
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r smartph
phone near
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due to sign
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171

If another NFC-based application is running on your smartphone, terminate

that application.

Computers
The computer does not recognize this product.
Set [USB Connection] to [Mass Storage].
Use the micro USB cable (supplied) to connect the devices.
Disconnect the USB cable, and connect it again firmly.
Disconnect all equipment other than this product, the keyboard and the
mouse from the USB terminals of your computer.
Connect this product directly to your computer without passing through a
USB hub or other device.

You cannot import images.

Connect this product and your computer correctly making a USB connection.
When you shoot images with a memory card formatted by a computer, you
may not be able to import the images to a computer. Shoot using a memory
card formatted by this product.

The image and sound are interrupted by noise when viewing a movie
on a computer.
You are playing back the movie directly from the memory card. Import the
movie to your computer using PlayMemories Home and play it back.

Images exported from a computer cannot be viewed on this product.
Use PlayMemories Home to copy images that are stored on a computer
onto a memory card inserted into this product and view them on this product.

Memory cards
Formatted the memory card by mistake.
All the data on the memory card is deleted by formatting. You cannot restore
the data.

Printing
You cannot print images.
RAW images cannot be printed. To print RAW images, first convert them to
JPEG images using Image Data Converter.

The color of the image is strange.
When you print the images recorded in Adobe RGB mode using sRGB printers
that are not compatible with Adobe RGB (DCF2.0/Exif2.21), the images are
printed at a lower saturation.

Image
Dep
ima
Asp
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sett
prin
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ima

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Prin
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soft
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es are pri
pending on
age may b
pect Ratio]
en printin
tings of th
nter provid
en you pr
ages witho
annot pr
you set [
te that you
you want t
nting].
u can print
tware can
ormation,
ng PlayM
ording the
en you pr
k them to d
ers
ens gets f
isture cond
out an hou
product st
th the len
not attem
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product b
s is not a
lock Set
t the date
e internal r
ttery, and
inted wit
n your prin
be cut off.
] set to [1
g images
he printer.
des these
int images
out cutting
rint imag
Write
u cannot d
o print im
t images w
recognize
consult th
emories H
e date.
int images
do so.
fogged.
densation
ur before u
tops with
ns portio
mpt to force
rged batte
becomes w
malfunctio
screen ap
and time
rechargea
set aside
th both e
nter, the l
Especially
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using you
Consult t
functions
s at a shop
g off both e
es with t
Date] to [
delete the
ages with
with the da
e Exif infor
e manufac
Home, you
s at a shop
has occur
using it.
h the lens
on extend
e lens tha
ry pack, th
warm wh
on. Turn o
ppears w
again.
ble backu
for 24 hou

172
edges cut
eft, right,
y when you
lateral end
r printer,
he printer
or not.
p, ask the
edges.
the date.
[On], you
date from
the date,
ate superi
rmation. F
cturer of t
u can prin
p, images
rred. Turn
s portion
ded.
t has stop
hen turn t
hen you u
off the prod
when you
p battery
urs or mor
off.
top, and b
u print an
d of the im
cancel the
r manufact
shop whe
can print s
m the imag
use [Print
mposed if
For compat
the printer
t images w
can be pr
off the pr
n extende
pped movin
he produc
use it for
duct and d
u turn on
has discha
re with the
bottom ed
image sho
mage may
e trimming
turer as to
ether they
still image
e on the c
t Setting]
the printe
tibility with
r or the so
with the d
rinted with
roduct and
ed./The p
ng.
ct on again
a long ti
do not use
the prod
arged. Ins
e power le
dges of the
ot with [
be cut off
g or borde
o whether
can print
es with the
camera.
under [Sp
er or the
h Exif
oftware.
ate withou
h the date
d leave it f
product t
n.
ime.
e it for a w
duct.
sert a char
eft off.
e
f.
rless
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the
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pecify
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for
turns
while.
rged
173

The number of recordable images does not decrease, or decreases two

images at a time.
This is because the compression rate and the image size after compression
change depending on the image when you shoot a JPEG image.

The product does not work properly.
Turn off the product. Remove the battery pack and insert it again. If the
product is hot, remove the battery pack, and allow it to cool down before
trying this corrective procedure.
If an AC-PW20 AC Adaptor (sold separately) is used, disconnect the power
cord. Connect the power cord and turn on the product again. If the product
repeats the same error often or still does not work after trying these
solutions, consult your Sony dealer or local authorized Sony service facility.

174

Messages
Messages
Selfdiagnosis display
If a code starting with a letter of the alphabet appears, the self-diagnosis
function on this product is working. The last two digits (indicated by ) will
differ depending on the state of this product.
If you cannot solve the problem even after trying the following corrective
actions a few times, this product may need repair. Contact your Sony dealer
or local authorized Sony service facility.
C:32:
There is trouble with the products hardware. Turn the power off and on
again.
C:13:
This product cannot read or write data on the memory card. Try turning off
and on this product again, or taking out and inserting the memory card
several times.
An unformatted memory card is inserted. Format the memory card.
The inserted memory card cannot be used with this product, or the data is
damaged. Insert a new memory card.
E:61:
E:62:
E:91:
A product malfunction has occurred. Initialize this product, then turn the
power on again.
E:94:
There is a malfunction when writing or deleting data. Repair is required.
Contact your Sony dealer or local authorized Sony service facility. Be
prepared to give all numbers in the error code beginning from the E.

Warning messages
Set Area/Date/Time.
Set the area, date and time. If you have not used the product for a long time,
charge the internal rechargeable backup battery.
Unable to use memory card. Format?
The memory card was formatted on a computer and the file format was
modified. Select [Enter], and then format the memory card. You can use the
memory card again, however, all previous data in the memory card is erased.
It may take some time to complete the format. If the message still appears,
change the memory card.
Memory Card Error
An incompatible memory card is inserted.
Formatting has failed. Format the memory card again.
Unable to read memory card. Reinsert memory card.
An incompatible memory card is inserted.
The memory card is damaged.
The terminal section of the memory card is dirty.
This memory card may not be capable of recording and playing normally.

An
Pro
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able to reg
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age Data
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move the b
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rded with
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of images
by the pr
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ory card is
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able in th
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exceeds t
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ory card.
e error
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other prod

175
inserted.
noise red
as long as
during this
ducts or im
with a DPO
to cool.
cause you
duct and w
s for a long
s until the
his movie
.
that for wh
ossible.
se file. Im
e Image Da
en on.
hen re-ins
ealer or loc
ducts may

uction or
s the shutt
s reduction
mages mod
OF mark.
have bee
wait until t
g time, the
product c
e format.
hich date
port all th
atabase Fi
ert it. If th
cal author
y not be en
high ISO n
ter remain
n process.
dified with
n shooting
the produc
e product
cools.

managem
e images
le. Select
he messag
ized Sony
nlarged or
noise redu
s open. Yo

h a compu
g continuo
ct is ready
temperatu
ment in a
to a comp
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ge appears
service fa
rotated.
uction,
ou
ter
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y to
ure
puter

s
acility.
176

Situations this product has difficulty

handling
The product cannot take full advantage of some features under certain
circumstances. When shooting under the following conditions, either
recompose the shot or change the shooting mode, then shoot the images
again.
Low light conditions
Sweep Panorama
Lock-on AF
Overly bright conditions
Lock-on AF
Varying levels of brightness
Lock-on AF
Flickering lights
Sweep Panorama
Subjects too close to the product
Sweep Panorama
Large moving subjects or subjects that move too quickly
Superior Auto
Lock-on AF
Sweep Panorama
Auto HDR
Subjects too small or too large
Lock-on AF
Sweep Panorama
Scenes with little contrast, such as the sky or a sandy beach
Sweep Panorama
Superior Auto
177

Scenes changing constantly, such as a waterfall

Sweep Panorama
Superior Auto