Amit Kumar Pandey

Contact: +91-9350383543; +91-9910132629; E-mail: kumaramitpandey@yahoo.com

Present Address: Flat No-405, Himgiri Appartment, Kaushambi, U.P.
Date of Birth: October 6, 1974

PROFESSIONAL SUMMARY:
I am having 9 years( include 4 years in CITRIX ) of experience in the field of information
technology that includes Administration,Installation & Support of CITRIX server,
Microsoft Windows Server, Novell Netware Server. I have a good knowledge in
Administration & Installation of Microsoft Business Solution Navision, Axapta, SAP R/3,
SAP Business One, Godrej’s Enccompass.
My experience also includes lead a project for contacting the clients, giving them sufficient
technical support and assisting the project and Product Manager in various projects for the
Internet and networking Security as well as developing client relationship while providing highly
professional services.

SKILL SET in Administrator & Installation :

Microsoft Technologies Navision and Axapta Administration.

SAP Technologies SAP R/3 and SAP Business One Administration.
LAN/Networking TCP/IP, Cisco Router , VPN , Routing and VLAN
Operating System Windows NT,2000,2003, NOVELL NETWARE
CITRIX Installation, Administration & Support

PROFILE & STRENGTHS:

 Enterprise Resource Planning.

1. Microsoft Dynamics Business Solution Navision
a) Installation, Connectivity, Tuning of Microsoft Business Solution
Navision.
b) Assigning Role/Permission and other security in MBS Navision.
2. SAP Business One
a) Installation, Connectivity, tuning of SAP Business One.
b) Assigning Role/permission and other security in SAP Business One.
 Operating Systems.
a. Microsoft Windows NT, 2000, 2003 & Novell Netware based O.S.
b. Troubleshooting, Configuration, and Trust relationship.
c. Group policy, Active Directory(Microsoft server based O.S)
 TCP/IP Networking.
a. Installation and configuration of Cisco router (2522).
b. Creating VPN, Routing and VLAN.
WORK EXPERIENCE:
ORGANIZATION: G TECH SPLICING PVT LTD, NEW DELHI.
TENURE: APR” 2008 TO TILL DATE
ROLE: CITRIX / SYSTEM ADMIN.

DESCRIPTION:
I have being working with G Tech Splicing Pvt Ltd. As CITRIX Administrator. My
responsibilities are Support to remote location users, System/Network Administration
and Onsite Support. I am responsible for giving the technical support to the remote
users & LAN users, onsite support for the implementation, installation, configuration
and maintenance of various applications, including GODREJ’s ERP ENCCOMPASS Also
.

Job Profile

Administration

 Management and development of server 2003

 Daily Citrix farm administration
 Automated application installation services
 ICA desktop and web client updates
 Configuration performance improvements and fixes
 Terminal Services compatible printer driver updates
 Standard business application upgrades (MS Office, Utilities, etc.)
 Taking backup of all important data daily

Proactive Maintenance

 Monthly and quarterly maintenance

 Citrix MetaFrame feature release updates
 Change management and maintenance procedures
 Server updates with tested service packs and hot fixes

Documentation

 Maintenance logs
 Server maintenance, utilization and outage reports
 Application usage auditing reports
 Custom application reporting

Advanced Services

 Disaster recovery procedures

 On call technical support to remote users
 ORGANIZATION: HEADSTARTCONSULTING PVT LTD, NEW DELHI.
TENURE: DEC” 2005 TO APR” 2008
ROLE: CITRIX / SYSTEM ADMIN.

DESCRIPTION:
I have being working with Headstart Process Consulting Pvt Ltd. As CITRIX / SYSTEM
Admin Consultant. My responsibilities are Customer Support, System/Network
Administrator and Onsite Support. I am responsible for giving the technical support to
the client through E-mail, telephone and onsite support for the implementation,
installation, configuration and maintenance of various applications, including
Microsoft Business Solution Navision. Also co-coordinating project implementation
and updates with the projects and product Manager.

Job Profile:
 Installation, Connectivity, Tuning, Assigning Role/Permission and other
security in Microsoft Business Solution Navision & Sap Business One(SAP).
 Responsible for managing entire network and ensuring trouble free operation
on Microsoft Business Solution Navision & SAP Business One.
 Maintaining LAN/WAN, based on windows 2000 & 2003 (Around 50 nodes).
 Engage, Equip and lead all sales channels (including distribution pasterns)
with appropriates training, tools, and strategies development for the company
services.

Projects Worked On:

Team Size:-2
Role: - TEAM LEADER.
Configure Microsoft Navision Business Solution Server at Saffron Marketing Pvt ltd.
New Delhi..
Details: They are in Marketing .They have many branches in all over India. They use
Navision as their main software for finance and ASP for sale process. We develop A
SQL replication scenario to connect all branches to H.O Database.

Team Size:-1
NETWORK ADMINISTRATION.
All SQL DBA work with Network and Client/Server Architecture for MBS NAVISION over
LAN and WAN using windows Terminal & CITRIX at following client.
(1) Shyam Telecom Gurgaon/New Delhi. (2) McDonald’s, New Delhi. (3) Essel Shyam ,
Noida. (4) Net 4 Barter, New Delhi. (5)Net 4 India, New Delhi (6) Modi Industries, Modi
Nagar,U.P (7) Menarini Rounaq Pharma.
(8) JMD Oil (9)TDPL (10) Maharaja White Line(SAP). (11) Ritika Book House (12)
Bharat Rassayan (13) Saffron Mkt (14) Satyapoul (15) Jayshree Rasayan.
ORGANIZATION: LIVE WIRE SOFTWARE LTD, SURAT (GUJARAT)
TENURE: FEB” 1999 TO DEC” 2005
ROLE: SYSTEM/NETWORK ADMIN

Job Profile
 Administrating Ms Windows NT 3.51, Windows NT 4.0 & Novell Netware .
 Maintaining networking sites based on Novell Netware, NT & 95[around 120 nodes]
 Installation & Configuration of various software’s (Oracle, SQL, VB.)
 Troubleshooting Hardware and Software problem.
 Connectivity between various Client-Server applications.

TRAINING & CERTIFICATIONS:

 Training in Microsoft Business Solution Navision(ERP) for troubleshooting, tuning,

security and connectivity especially wit SQL server database.
 Advance diploma in computer hardware & Network engg.
 Novell Certified Professional.
 MCSE

EDUCATIONAL QUALIFICATIONS:

Matriculation 1989
I.Sc 1991
B.SC (physics) 1994
Diploma in Computer Management From IICS 1995
Surat,Gujarat.

LANGUAGES:

English : Read, Write and Speak.

Hindi : Read, Write and Speak.

REFERENCES:
1. Sanjay Upadhyay ( CNBC Aawaz ) 09811395676
2. Amita Pandey ( Mind Genies Pvt Ltd ) 09312131710