GALILEO FARES & TICKETING

CLUE CARD

FOR AMERICAN SAMOA AGENTS ONLY

For further Galileo product support, register or log on
to Ask Travelport.
http://www.ask-travelport.com

Galileo Service Centre
+61 2 93914501

FARE DISPLAYS.H/FD
FD23JULAPWAKL Basic Display
FD23JULPPGHNL/HA HA fares only
FD23JULPPGHNL:NUC Display in NUC's
FD:LOC Converts NUC's to
local Currency
FD-RT Return Fares
FD23JULCDGLHR@Y Fares for specific
class
FD*CNN Converts display to
child fares
FN*3/ALL Display all notes
(rules) line 3
FZS2 Convert line two of
fare display from local
currency to USD
FR*1 Display fare routing
line 1
FDC*1 Fare conditions line 1

FARE DISPLAYS NORTH AMERICAN FARE DISPLAY
FDV23JULPPGHNL Validated seasonality,
prohibited dates/days of week

CURRENCY TABLES.H/FBT
FBT* Display all currency tables
FBT*AS Display by country code

FARE QUOTES.H/FQ

FQ Quote all pax as adults
FQP2*C5 Quote passenger 2, child age
5, age MUST be 2 digits
FQ*C5/ACC Quote child psgr (5 yrs) to gain
fare guarantee if child in
separate bkg file to adults
Note: Child name using format below will auto-quote as child
passenger type code: N.1JONES/ALICEMISS*P-C7
FQ@VE14NR Quote by fare basis
FQBB Quote at Best Buy price
FQ@VE14NR Quote by fare basis
FQBB Quote at Best Buy price
FQBA Quote Best Buy regardless of
Availability
FQBBP1.2.3*C7 Quote Best Buy pax 1.2 adults
Pax 3 child / plate to QF
FQBBK Auto re-book to applicable
class/fare (valid only after
FQBB entry)
*FF1 Display filed fare 1
FX1 Cancel filed fare 1
FXALL Cancel all filed fares
FF1@R Restore fare 1
FF1P2@R Restore fare1 for pax 2

FOLLOW UP ENTRIES.H/FQL
FQL Display fare quote ladder
F*Q Display linear format
FI Ignore fare quote
FQN Display fare components
FARE QUOTE PLANNER.H/FQP
FQPSYDLONSYD Quote SYD-LON-SYD
FQP*3 Display quote 3 linear format
FQL4 Display quote 4 ladder format
FQP* Return to main quote display
FQPBNE:APLON With global indicator
FQPBNEPER+QF*CNN With carrier and child disc.
FQPNCYX-FRAMUC+LH With connection indicator
MANUAL FARES.H/FBC
FBCCHA Fare build create, carrier HA
FBCP1/CHA Fare build passenger 1
FBCP3*C07/CHA Fare build passenger 3 as a
child of 7 yrs
FBCP2/S1-4/CHA Fare build passenger 2,
Segments 1 to 4
FBUFB/YPX Update fare basis
FBUNVB/15JAN Update not valid before
FBUBG/2PC Update Baggage to 2 PC
FBUFARE/USD2000.00 Update Fare with currency
code
FBUTAX1/19.US Update tax 1
FBUROE/1.2345 Update ROE
FBUPFC/JFK3 Update, add PFC info (JFK3) to
FC line
FBUTB1/ZPLAX3.50SFO3.50
Update add tax breakdown info
(LAX3.50, SFO3.50) to FC line
FBUFC/PPG HA HNL.. Update FC, use ARC
standards
FBUTTL/ Update Fare/Tax total
FBF File fare build
FBFALL File fare all passengers

TICKET MODIFIERS.H/TMU
Note: F-FOP, Z-Commission, ET- Electronic Ticket Issue,
mandatory fields. (Validating Carrier added at time of FQ)

TMU1FS/Z7/ET Store modifiers FOP cash,
Comm 7%, ET issue for Filed
Fare 1
TMU2FS/Z9/EBNON REFUNDABLE
Store modifiers FOP cash,
Commission 9%,endorsement
NON-REF for Filed Fare 2
TMU1ET Store modifier ET for Filed Fare
1
TMU2EB@VALID HA Change endorsement modifier
for Filed Fare 2
TMU1F@ Delete FOP for Filed Fare1

TICKET ISSUE.H/TKP
TKP Issue all tickets, and itinerary
TKPDTD Issue tickets only
TKP3DTD Issue ticket for Filed Fare 3
TKP1P2/ET Issue E-Ticket for Filed Fare 1,

passenger 2. Other modifiers
already stored.
TKPET/FAX37600000000028*D1002*A1234/Z5
Issue E-Ticket, incl. modifiers
TRV/912345678921 Void ticket - must include
Carrier code & check digit
TKV/ 912345678921 Record stock number as void
on the TINS report (Paper Tkt
only)

EXCHANGE TICKETS.H/TKEX
1. Retrieve original booking
2. Amend itinerary as applicable, Save PNR.
3. Build or Quote new fare
4. End transaction and re-retrieve then:
TMU1Z5/ET Update Filed fare with commission and
ET as ticket type.

TKP1FEX0161234567890/EP$150.00
Exchange ET for Filed Fare # 1 collect
$150.00 airline penalty.

TKP2FEX0161234567890/EP$150.00/EC5
Exchange ET for Filed Fare # 2 collect
$150.00 penalty and 5 percent
commission on airline penalty.

TKP1FEX01621234677890
Exchange ET for Filed Fare # 1. NO
Airline Penalty to be charged.

EXCHANGE TICKET MASK.H/TKEX
Data of ET being exchanged will be populated as follows
(tab to and update fields only if required):

EQUIV Used for foreign currency
transactions only

EXCH TKT NO Number of exchange ticket
use P for check digit if it is
unknown
THRU If more than two tickets in
conjunction use X
TKT NO Last ticket in conjunction
series
NO. OF CPNS Number of coupons of each
ticket being exchanged, ie 02
for two coupons
COUPONS TKT1 Coupon numbers of first
ticket, ie 1234
PD TAXES Taxes and code paid on
original ticket. IF XT tax exists
this must be updated with
Original information eg
1.XA 90.00 YQ
TTL VALUE Currency code and value of
ticket being exchanged
including any taxes.
BSR For foreign currency
ORG FOP Original FOP, i.e. S or CC
ORG ISSUE TKT NO Original issue if ticket being
exchanged is not the original
issue
ORG/DES Origin/Destination cities of
original ticket.
CITY City code of the original place
of issue
DATE Date of original issue
IATA IATA/ARC code of original issue
*EX Re-displays exchange mask

If a refund or additional collection applies, a second mask
will display requesting the FOP for collection or refund.
Only 1 FOP may be used.
N
REFUNDS
TRNE44440003448676/03NOV10
Electronic Ticket Refund displays fill in format mask.
Include Ticket number check digit and date of issue.

ADVISE MANUAL TICKET NUMBERS
H/OSI or H/SSR
GC*2/5 GIS page reference to
determine if carrier requires
OSI or SSR format.
SI.BA*TKNM1251234567893
Advise ticket number OSI
format
SI.S1-2P1/TKNM*811234567893
Advise ticket number SSR
format

INTERLINE AGREEMENT.H/ARR
H/AAR Airline Interline agreement
DT/AAR/DIS-XX Display Interline Agreement
(where airline = XX)
DT/IAT/DISXX Display Interline Electronic
Ticketing Table
FLOWN MILEAGE.H/FL
FLRIOLOSNBOJEDSAH Flown mileage
FLSYDLON//LAXSYD Flown mileage with surface
sector

CREDIT CARD AUTHORISATION..H/JV
JV37284567841225/V1 Verify Card Only
JV37284567841225/T215./D12/MBA
Request credit card approval
when airline vendor is to be the
merchant.
TINS AND STOCK TABLES
HMPR Display today's TINS
HMPR/25APR Display different date TINS
HMPR/XXXX2 Print TINS report to printer
HMTN/D Display all ticket numbers
held in tins table
HMSD Display stock records
TRV/91234567892 Void ticket - must include
carrier code & check digit

PASSPORT DETAILS
SI.P1S1/DOCS*P/AU/PL2354/AU/12MAR75/M/23OCT9/
PATTERSON/ANDREW/JAMES
or
SI.P1S1/DOCS*////12JUL66/M//DAVISON/JAMES/ARTHU
R
SSR DOCS Passport Data

SI.P1S1/DOCO*/R/12345123///USA
SSR DOCO- Visa Data
With Redress number
TICKET PRINTING PROBLEMS.H/HMOM
1) HMLD How's My Line Doing?
2) HQSXXXX3 Re-send/re-start printer
repeat several times
3) HQCXXXX3 Count number of items
waiting to be printed

If there are tickets on buffer...
4) HMOMXXXX3-D Take printer down
5) HQSXXXX3 Quick start again

6) HMOMXXXX3-U Bring printer up.
Tickets should print.

If the above procedures do not rectify ticket printing,
please contact the Service Centre.

Galileo says ticket issued but nothing has printed
1. Is printer switched on and does it have sufficient
paper?
2. Is the printer on line?
3. Is the ticket printer showing 'UP' in the host?
4. Is the ticket print showing on the print queue?

If the answer to all these questions is yes, then seek
expert advice from the Galileo Help Desk.

VIRGIN BLUE
Payment made by SSR Guarantee No ticket issued
through Galileo or reported to ARC. (Entered at time of
reservation must be DJ flight number)

Please refer to GC*DJ for more information and formats.

211 TRAVELPORT. ALL RIGHTS RESERVED.
This version March 2011
All Travelport logos and marks as well as all other propriety materials
depicted herein are the property of Travelport and/or its subsidiaries.
Authored by Travelport Learning & Development, Australia


AGE.H/FL