GA 1-2

1. What skills and capabilities will students need to compete in the business world of the
21
st
century?

The 21
st
century has a more complex and complicated trends especially in the business
world. There are skills to develop so that students can prepare for the challenges of
work and life for 21
st
century. First, the Learning and Innovation Skills. This skill pertains
to the creativity, critical thinking and communication skills of a student. This is basically
needed because businesses nowadays are more competitive thats why innovation and
communication skills are indispensable. Next is the Information, Media and Technology
Skills. In the realm of business, information technology is mostly and highly used due to
the usefulness it gives to a firm. Literacy of using and managing technology is an
advantage to students since technology plays a vital role in business. Lastly, the Life and
Career Skills. This skill is composed of the flexibility, adaptability, self-direction,
teamwork accountability and leadership. This skill is most important because it pertains
to the character or attitude of student which is the key for a successful management
and objective attainment of a business.

2. How can the principle of total quality management be applied to reinventing business
education?
Total quality Management means a management focusing on the internal processes of a
business. In education, the customers are those who pay for classes. They want to get
their moneys worth, such that students gain knowledge. The principle of TQM can be
linked to business education in the sense that there must be a continuous improvement
on the quality of education. Internal processes of education must be improved such as
enhancing the school heads managerial and instructional skills through continuous
training, providing support services through strengthening functional ancillary services,
acquiring adequate facilities thereby producing quality graduates and implementing
ethical rules to be used in the business world. There must also be an improvement on
the efficiency and efficacy of schools management and organizational branch.
Benchmarking can also be used in adapting best practices and for adapting it to needs,
condition and capabilities of the students.






Norman Joye Ecija Ariel Cabacungan
Christopher Diola Arielle Jay Costales
Wilson Sales
GA 1-1

1. Did Cruz act in an ethical manner? Explain fully.

Tom Cruz did not act in an ethical manner since he violated some standards of ethical
conduct. Since he distorted some information on the companys record, he violated the
integrity, objectivity and competence standard of ethical conduct. First, he distorted
information which leads to irrelevance and unreliability of the companys records which
is very fundamental to companys state or condition. Secondly, even though theres a
consent coming from the management, ethically speaking, altering information for the
advantage of the company is unethical and illegal (based on the standard). Lastly, he
violated the principle of objectivity, wherein, information should the communicated
fairly and objectively. This means that, in every transaction held by the company, it must
be empirical in the sense that all transaction is in the basis of authenticity. Everything
must be done genuinely so that business may come up to an economic decision to be
used by the company.

2. If the new product fails to yield substantial profits and the company becomes insolvent,
can Cruzs actions be justified by the fact that he was following orders from a superior?
Explain.

Tom Cruzs actions are justifiable because orders from his superiors, especially from the
president are none of his power to refuse except if there are remedies that the
controller know to solve the problem. Even if he is the controller, the consent of the
president and others members of senior management is enough to say that Cruz cant
be blamed and his actions are justifiable. The resolve of the superiors is behaving
unethically is the only way to get ahead, but that didnt happen. With that resolve,
through Tom Cruz, the insolvency of the company is not because of Cruzs action but it
should be blamed to the superiors. Though, as a controller, Cruzs break some ethical
codes, this is due to outside factors that made him agree to that unethical act decided
by the management and other superiors.