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Unit 25: Unit code: QCF level: Credit value: Menu Planning and Product Development Y/601/1762 5 15
AIM: This unit will enable learners to understand menu planning and related product development as strategic business processes, and acquire skills in effective implementation of new products and services.
UNIT ABSTRACT: This unit introduces learners to the principles and objectives of professional menu planning and meal management within the framework of a new product development approach. The unit will utilise a range of hospitality scenarios to explore the development process from a broad consumer perspective, which will include cultural, physiological, psychological, socio-economic and other dimensions. Also the unit will provide an appreciation and application of market research to the process. This will include competitor analysis as well as design and promotional strategies all of which contribute to the success of the overall process. Learners will apply newly acquired management skills to the development of new menu products and services. They will also conduct research and evaluate current trends, and innovatory products and services. In doing so, the unit provides opportunities for investigation, development and analysis of menus and related products and services, as well as enabling learners to demonstrate a creative and innovative approach to this important management process.
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Unit content LO1 Understand factors that influence menu planning decisions
1. Understand factors that influence menu planning decisions Menu development and policy overview: principles of menu planning; types of menu; menu balance; creativity; consumer expectations; religious, cultural, ethnic and social influences; fads and trends; fashions; themes Menu compilation: factors eg taste, colour, texture, portion size, temperature, appearance, commodity planning, seasonal factors Recipe development: creativity; cookery styles; nutritional composition; consistency of product; methods eg fresh commodities, prepared foods, combination of fresh and prepared foods, cook-chill/freeze, batch cookery; call order; timing Food service systems: variations to standard service methods eg silver, table, buffet, tray, counter; food presentation; addressing consumer needs and expectations; timing
LO2 Understand menu product development planning processes
2. Understand menu product development planning processes Idea generation: SWOT analysis (Strengths, Weaknesses, Opportunities and Threats); market and consumer trends; focus groups; employees; user patterns and habits; brainstorming of new menu, service or restaurant concept Idea screening and concept testing: elimination of unsound concepts prior to devoting resources; developing and marketing; feasibility; cost; production issues Business analysis: estimated selling price; sales volume; profitability; breakeven point; market testing; technical implementation; launch; advertising and other promotions New product pricing: impact of new product; value analysis (internal & external); differing value segments; products costs (fixed & variable); forecast of unit volumes; revenue and profit
LO3 Be able to apply design principles within a food service environment
3. Be able to apply design principles within a food service environment Menu presentation: language; terminology; design styles; colour; pictures; size; white space; theme reflection Ambience: creativity; theme relationships; the meal experience; service staff uniforms or dress code; selection of furniture; decoration; lighting; music; background sound; use of glass, mirrors, wood, contemporary materials
LO4 Be able to develop specific and actionable recommendations for a new food service concept
4. Be able to develop specific and actionable recommendations for a new food service concept Project management: the critical nature of making the right decision and the relationship with business strategy; the management of quality and risk; delivering on time and within budget; the need for back-up planning and the measurement of performance
Learning outcomes and assessment criteria
Learning outcomes Understand factors that influence menu planning decisions Understand menu product development planning processes Be able to apply design principles within a food service environment Be able to develop specific and actionable recommendations for a new food service concept.
On successful completion of this unit a learner will: Assessment criteria for pass The learner can: LO1 Understand factors that influence menu planning decisions 1.1 discuss the principles of recipe development 1.2 assess factors that influence menu planning decisions 1.3 discuss factors that influence service methods LO2 Understand menu product development planning processes 2.1 discuss the stages of menu product development planning 2.2 evaluate influences on the development process
LO3 Be able to apply design principles within a food service environment 3.1 justify a menu design to reflect the menu compilation and recipe development 3.2 justify the development of the food service environment to support the menu, recipe and service style
LO4 Be able to develop specific and actionable recommendations for a new food service concept 4.1 research customer requirements for a new food concept 4.2 justify choice of new food concept 4.3 justify recommendations on launch/implementation of new food concept 4.4 review own performance in relation to developing and implementing new food concept, suggesting improvements
LO4 Be able to develop specific and actionable recommendations for a new food service concept
Guidance:
Links This unit can be linked with the following units within the qualification:
Unit 5: Food and Beverage Operations Management Unit 8: Marketing in Hospitality Unit 10: Work-based Experience Unit 27: Contemporary Gastronomy Unit 28: World Food Unit 29: Creative Patisserie Unit 30: New Product Development in Food Unit 31: Food Safety Management Unit 32: Nutrition and Diet.
This unit also links to the following Management NVQ units: A2: Manage your own resources and professional development B1: Develop and implement operational plans for your area of responsibility B2: Map the environment in which your organisation operates B8: Ensure compliance with legal, regulatory, ethical and social requirements B11: Promote diversity in your area of responsibility B12: Promote diversity in your organisation C1: Encourage innovation in your team C2: Encourage innovation in your area of responsibility C3: Encourage innovation in your organization E1: Manage a budget E2: Manage finance for your area of responsibility E5: Ensure your own action reduce risks to health and safety E6: Ensure health and safety requirements are met in your area of responsibility E7: Ensure an effective organisational approach to health and safety F1: Manage projects F2: Manage a programme of complementary projects F4: Develop and review a framework for marketing F8: Work with others to improve customer service
F9: Build your organisations understanding of its market and customers F10: Develop a customer focused organisation F12: Improve organisational performance.
Essential requirements
Tutors must have technical qualifications and experience of working in food preparation and service operations. Experience of industrial developmental techniques through some form of work experience and/or research will be advantageous to learners. Access to industrial- standard food preparation and service environments are essential. Tutors must integrate practical laboratory work to support recipe development.
Employer engagement and vocational contexts
It is recommended that a wide range of perspectives is adopted for the delivery of this unit. For example, large-scale hospitality operations such as restaurant chains, school meals and other such providers, can be effectively utilised to address the learning requirements. Access to commercial environments is desirable in order to support the experiential aspects of delivery. They also provide a range of investigative and research opportunities, such as contact with consumers when investigating consumer awareness and expectations. A range of appropriate case-study materials and development materials from commercial organisations will be useful. Learners will benefit from access to a professional desk-top publishing resource and ICT systems. Viewing episodes of the TV series, Raymond Blancs The Restaurant or similar, where concept development is an explicit theme will be valuable.
BH027242 Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Hospitality Management Issue 2 May 2011 Edexcel Limited 2011
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