1!11!1" T#e cell is s$fferin% from &$alit' (ro)lems *$e to interference Are more t#an +,-+./ of calls o$t of )an* 10 C#eck on t#e interference le1els in t#e cell Are &$alit' an*2or interference #an*o1ers *ominant0 C#eck t#e #an*o1er ca$ses an* i*entif' t#e main tri%%ers for #an*o1er Is 3F an* 3F Ol* t#e main com(onent0 C#eck Dro( 4reak*own re(ort an* i*entif' main com(onent of *ro(s 1 5 6 Once interference so$rce #as )een i*entifie* t#en a ret$ne an*2or reconfi%$ration can sol1e t#e (ro)lem No 7es No 7es 7es No TC8 Dro(o$t Tro$)le 9#ootin% Process :etrica Cell Dail' Dro(o$ts 4reak*own :etrica 8an*o1er Anal'sis P% ; P% + :etrica 3aw Interference NOKIA CONFIDENTIAL 5 (11) Wireless Network Performance 1!11!1" Are le1el an* &$alit' #an*o1ers *ominant0 C#eck on t#e location of t#e site an* s$rro$n*in% sites an* note t#e terrain2en1ioronment to *etermine co1era%e e<tent of cell an* s$rro$n*in% cells C#eck t#e alarms for #ar*ware fa$llts an*2or 1is$all' c#eck t#e site for antenna misali%nment an* or (ro)lems wit# fee*ers= connectors or o)str$ctions Is t#ere a fa$lt wit# t#e site ca$sin% (oor si%nal0 3e-ali%n2mo1e antennas= re(lace fa$lt' fee*ers2connectors etc! so t#e site can (erform to *esi%ne* le1els :ore in1esti%ation nee*e*> 5 1 A new site or reconfi%$ration of e<istin% sites ma' #el( si%nal le1el an* &$alit' (ro)lems associate* wit# (oor co1era%e Is )a* co1era%e a (ossi)ilit' for call (ro)lems0 C#eck on t#e a1era%e *ownlink si%nal stren%t# 1s t#e a1era%e timin% a*1ance for e1i*ence of co1era%e (ro)lems 7es No No 7es 7es No P% . Cell )o$n*ar' Plot :etrica Weekl' 3<&$al 9$mmar' C#eck on location of s$)scri)ers e%! In 4$il*in% ma' nee* I4C site an* also site *esi%n e%! 8?3s ma' #a1e #i%#er *ro(s *$e to co1era%e N:95 Alarm men$ for site P% + 7es NOKIA CONFIDENTIAL 6 (11) Wireless Network Performance 1!11!1" C#eck on t#e a1era%e &$alit' le1els of calls in eac# T3@ of t#e (ro)lematic cell Are t#ere &$alit' (ro)lems in one or more T3@s0 T#e cell is s$fferin% &$alit' (ro)lems *$e to *ownlink interference in one or more T3@s 6 :ore in1esti%ation is nee*e* Once interference so$rce #as )een i*entifie* t#en a ret$ne an*2or reconfi%$ration can sol1e t#e (ro)lem No 7es P% . Cell Docter Cell Anal'ser C#eck on t#e #ar*ware lookin% for com)iner or T3@ fa$lts-ma' nee* a c#an%eo$t NOKIA CONFIDENTIAL " (11) Wireless Network Performance 1!11!1" C#eck on t#e ot#er com(onents of t#e *ro( call rate es(eciall' 3F Ol*= an* Aint Ol* to see if t#ese contri)$te to t#e *ro( o$t rate Do 3F Ol* an*2or Aint Ol* contri)$te to t#e *ro( o$t rate0 Are n$m)er of #an*o1er fail$res si%nificant0 C#eck on t#e #an*o1er fail$re rate for eac# of :9C= 49C controlle* incomin% an* o$t%oin% an* intracell #an*o1ers I*entif' a*Aacenc' (air2(airs contri)$tin% most to #an*o1er fail$re rate= c#eck on n$m)er of #an*o1er attem(ts to t#ese com(are* to ot#er a*Aacencies Are t#e calls )ein% #an*le* )' e<(ecte* a*Aacencies0 C#eck on t#e location of t#ese cells notin% t#e co1era%e of eac# cell an* i*entif' terrain2co1era%e (ro)lems an* e<(ecte* #an*o1ers Is a co1era%e (ro)lem ca$sin% #an*o1er fail$res0 A new site= reconfi%$ration or (arameter c#an%e ma' #el( 1 11 " 1 :ore in1esti%ation is nee*e* , :ore in1esti%ation nee*e* P% . P% 1. P% 1, 7es 7es 7es 7es No No No No :etrica Cell Dail' Dro(o$t )reak*own :etrica 8O 9$ccess rate :etrica Kin%fis#er Interro%ate 8O Ta)le *irectl' 4o$n*ar' Plot C#eck on 82W fa$lts B (erformance of tar%et cell No No NOKIA CONFIDENTIAL , (11) Wireless Network Performance 1!11!1" Look at t#e tar%et cells for #an*o1er an* i*entif' reason for fail$re of #an*o1er e%! )lockin%= interference etc! Is t#ere a (ro)lem wit# t#e a*Aacent cell0 I*entif' t#e (ro)lem e%! interference= )lockin% an* (ro(ose a sol$tion e%! e<(ansion= ret$ne t#en monitor C#eck all t#e (arameter settin%s for t#ese a*Aacencies lookin% for *iscre(encies Is t#ere a (ro)lems wit# t#e (arameters0 Correct (arameters an* monitor , :ore in1esti%ation nee*e* P% 1 :etrica Cell Dail' Dro(o$t 4reak*own Dail' 4lockin% 9$mmar' N:95 A*Aacenc' *efinitions C#eck if a**itional a*Aacencies are nee*e* 7es 7es No No NOKIA CONFIDENTIAL C (11) Wireless Network Performance 1!11!1" Are transco*er fails a com(onent of *ro( o$ts0 C#eck on t#e &$alit' of calls an* note an' interference Does t#e cell s$ffer from intereference0 T#e #i%# le1el of interference is s#owin% $( as transco*er fail$res " . C 3et$ne or reconfi%$re to re*$ce t#e interference an* n$m)er of transco*er fail$res P% 1 P% 1" P% 16 :etrica 3aw Interference 7es 7es No No NOKIA CONFIDENTIAL . (11) Wireless Network Performance 1!11!1" C#eck on t#e alarms for t#e site an* i*entif' an' alarms t#at ma' )e ca$sin% t#e transco*e fail$re alarms An' alarms linke* wit# t#e TC fail$re0 C#eck t#e alarm men$ for instr$ctions on #ow to re(air fa$lt :ore in1esti%ation nee*e* C
P% 15 N:95 Alarm men$ for site No 7es C#eck t#e #ar*ware NOKIA CONFIDENTIAL ; (11) Wireless Network Performance 1!11!1" Are t#ere an' La(* fail$res0 C#eck t#e alarms for t#e cell an* t#e #istor' of occ$rence of t#is alarm lookin% at t#e re%$larit' Follow t#e instr$ctions in t#e alarm men$ for a fi< of t#e fa$lt Are 4C9D resets a ca$se of *ro(o$t0 C#eck t#e alarms for t#e cell an* t#e #istor' of occ$rence of t#is alarm lookin% at t#e re%$larit' Follow t#e instr$ctions in t#e alarm men$ for a fi< of t#e fa$lt . ; N:95 Alarm men$ for site 7es 7es No P% 15 N:95 Alarm men$ for site No P% 1, NOKIA CONFIDENTIAL + (11) Wireless Network Performance 1!11!1" Are A)is fails a com(onent of t#e *ro(o$t rate0 C#eck on t#e alarms an* also for an' ot#er cells affecte* Are t#ere an' alarms or ot#er cells on t#e same link affecte*0 Follow t#e instr$ctions in t#e alarm man$al to reme*' t#e fa$lt Are t#ere an' #an*o1er fail$res 0 1 ; + F$rt#er in1esti%ation is nee*e* No No 7es 7es P% 1" P% 1 P% 1C N:95 Alarm men$ for site No 7es T#e tri%%ers for t#is co$nter are eit#er e&$i(ment or ra*io I2F fail$re! An o)ser1ation ma' #el( i*entif' 3F (ro)lem! NOKIA CONFIDENTIAL 1 (11) Wireless Network Performance 1!11!1" C#eck on t#e stat$s of t#e T3@s of t#e cell an* see w#et#er still )locke* Is Dser Acti1ate* a com(onent of *ro(o$t0 Determine w#' te T3@s were )locke* an* t#en w#et#er an' reme*ial action nee*s to )e taken A1oi* t#ese *ro(s )' #an*in% o$t calls )efore )lockin% T3@s + 15 No 7es P% 1, P% 1. N:95 ::L EE3O comman* NOKIA CONFIDENTIAL 11 (11) Wireless Network Performance 1!11!1" Are A-If Call or A-ifOl* com(onents of *ro(o$t0 Is Network acti1ate* com(onent of *ro(o$t0 C#eck on t#e alarms to *etermine w#' t#e network )locke* a T3@ res$ltin% in a *ro((e* call Follow instr$ctions in alarm men$ for re(air of fa$lt 15 :ore intense anal'sis is re&$ire* (ossi)l' a *ri1e test= trace= o)ser1ation an*2or a)is trace 11 P% 1C P% 1 No 7es 7es No N:95 Alarm men$ for site