KEVIN P.

DOWD
Churchville, NY 14428 / (585) 703-2718
Email: kdowd1968@yahoo.com
http://www.linkedin.com/in/kevinpdowd/

PROFESSIONAL SALES EXECUTIVE: DELIVERING SALES LEADERSHIP, TRAINING AND SKILL DEVELOPMENT TO MAXIMIZE
REVENUE GROWTH AND NEW BUSINESS OPPORTUNITIES

PROFESSIONAL PROFILE
ACCOMPLISHED SALES EXECUTIVE / SALES TRAINER/ SALES MANAGER- delivering superior revenues
through strategizing, planning, coaching, new client acquisition, profitability, market share, and customer retention.
Core Competencies:
Product Strategy Execution
Performance Management
Consultative Selling
Impactful Presentations

Training Sales Teams to Exceed Goals

Customer Experience Optimization
Campaign Management
New Business Development

Retention Strategies
Reporting/Forecasting
Inspire & Motivate
Innovative & Creative

EXPERIENCE
2012 Present
Client Services Regional Director / Divisional Branch Manager
Full operational oversight for this $24M divisional branch-Lead a team of 13, including 1 manager, sales
executives, and support staff. Additionally manage the office budget of $1.7M.

THE BERRY COMPANY, LLC, Corporate Woods, Rochester, NY

Ranked as top manager in High Point Region in 2014 delivering $246K in Digital growth
5 of 11 Sales Reps ranked in Top 20 companywide vs. peer group of 96 reps
Met 2013/14 net operating income by re-negotiating lease agreement to more favorable terms
Surpassed 2013 print and digital quotas by nearly $50K in annual net increase
Exceeded 2012 performance targets on an ambitious $3.4 campaign with a $40K annual increase
Envisioned and deployed a new client-centric sensibility that has improved customer retention rates

Senior Manager of Training-North East

by 11%
2010 2012

Reporting to the Executive Committee of this recognized industry leader, had full responsibility for the development,
implementation, and execution of Consultative Selling initiatives and sales processes to drive revenue growth and
market share. Successfully re-positioned digital products to improve industry perception.

Coached and trained process to ensure all personnel were Certified and executing to a Gold Standard level
Analyzed, and tracked results; reported improvements to RVP and Executive Committee
Division improved $1.2 million with nearly 4% growth from previous first quarter campaign
Improved Client Net Promoter scores by 15% (Client Satisfaction Survey)

Client Services District Manager

2003 2010

Drove print and digital sales growth with full oversight for the training, mentoring and field support of sales
executives. Assisted the team in building technology (SEO, SEM, video, websites, print)

Coached 8 reps to achieve Presidents Club and Executive Club success

Won 2010 Presidents Club: $10.8 million dollar revenue base with $525K annual growth
Won 2009 Presidents Club: $9 million dollar revenue base with $44K annual increase
Won 2007 Presidents Club: $8.7 million dollar revenue base with $171K annual growth

Outside Sales Executive

1998 2003
Sold print and Internet directory advertising solutions to small and medium-sized businesses in various New York
and Pennsylvania markets. Provided consultative, customer-focused sales recommendations. Following outstanding
success in sales, achieved promotions into progressively responsible managerial and training positions.

Maintained and increased existing revenue for a $1.5 million annual portfolio consisting of 400+ accounts
2003: Finished at 176% of annual objective
2000: Named Executive Club Winner for finishing at 122% of overall sales objective
1998: Named Canvas Leader for finishing at 137% of sales objective for Rochester Southern market

Inside Sales Executive

1993 1998

Sold print and Internet advertising solutions via telephone.

1998: Achieved 187% of annual objective

Earned a promotion to outside sales following superior performance and recognition of sales/leadership potential

LECHMERE, Rochester, NY

1990 1993

Retail Sales Representative

Additional:
NYS NAVIGATION OFFICER

SYNOPSIS OF AWARDS AND CERTIFICATIONS

Three-Time Winner of Presidents Club for Sales Management Performance (2007, 2009, and 2010)
DDI Behavior Based and Targeted Selection Interviewing Certified
Authorized Reseller of Google AdWords
Two-Time Berry Image Survey Awards for Producing Superior Customer Satisfaction Results (2005-2006)
Certified MasterStream Facilitator
Ken Blanchard Situational Leadership Certified
BellSouth Fundamentals of Employee Relations, Employee Development, and Sales Operations Training
SkillSoft Learning Seminars/Workplace Simulations Certified
Proficient in SalesForce

EDUCATIONAL BACKGROUND
STATE UNIVERSITY OF NEW YORK AT OSWEGO, Bachelor of Arts in Communications Studies