HELP

GC*606/32 Automated Ticket Refund

 Automated Refund of an Electronic Ticket)

TRNE176990037142133/06NOV06

Refund Screen 1

>*TRN1 PAGE 1 OF 4
DATE OF REFUND: 06NOV06 ORIGINAL COMM RATE 5.00 CURRENCY YER
ISSUE DATE OF REFUNDED DOC 06NOV06 AIRLINE EK DOM/INT I
PASSENGER NAME GALILEO/TESTMR
DOCUMENT NUMBER 17699003714213 THRU DOC
UNUSED COUPONS FOR DOC1: 12 DOC2: DOC3:
UNUSED COUPONS FOR DOC4: DOC5: DOC6:
CASH AMT EX TAX PAID 140698 CASH AMOUNT USED ·........
CREDIT AMT EX TAX PAID CREDIT AMOUNT USED ·........
TOTAL TAX AMOUNT PAID 7777 CANCELLATION CHARGE ·........
UNUSED TAXES TO BE REFUNDED Y/N ·.

Above is the first of four refund screens .Certain fields of the fill-in format are already completed.
Remaining fields should be completed as necessary.

1) CASH AMOUNT USDE

Complete when form of payment was other than credit card (cash, cheque, and invoice)
-For full refund ,enter 0
-For partial refund, put the amount of the journey actually traveled.

2) CREDIT AMOUNT USDE

Complete when form of payment was credit card.
-For full refund, enter 0
-For partial refund, put the amount of the journey actually traveled.

3) CANCELLATION CHARGE
-When a cancellation charge is to be applied to the transaction, tab to this field and enter the
appropriate amount converted into YER .
- If no cancellation charges are applied, leave blank.

1
4) UNUSED TAXES TO BE REFUNDED
Enter Y if any or all taxes are to be refunded.

>*TRN1 PAGE 1 OF 4
DATE OF REFUND: 06NOV06 ORIGINAL COMM RATE 5.00 CURRENCY YER
ISSUE DATE OF REFUNDED DOC 06NOV06 AIRLINE EK DOM/INT I
PASSENGER NAME GALILEO/TESTMR
DOCUMENT NUMBER 17699003714213 THRU DOC
UNUSED COUPONS FOR DOC1: 12 DOC2: DOC3:
UNUSED COUPONS FOR DOC4: DOC5: DOC6:
CASH AMT EX TAX PAID 140698 CASH AMOUNT USED ·0.......
CREDIT AMT EX TAX PAID CREDIT AMOUNT USED ·........
TOTAL TAX AMOUNT PAID 7777 CANCELLATION CHARGE ·1980....
UNUSED TAXES TO BE REFUNDED Y/N ·Y

If the first screen is completed correctly, the tax screen is displayed, if you selected Y for unused
taxes to be refunded, otherwise second refund screen is displayed.

Refund Tax Screen:

>*TRNTAX
TX1 ·.......·.. TX2 ·.......·.. TX3 ·.......·.. TX4 ·.......·..
TX5 ·.......·.. TX6 ·.......·.. TX7 ·.......·.. TX8 ·.......·..
TX9 ·.......·.. TX10·.......·.. TX11·.......·.. TX12·.......·.. *TRNTAX
TX13·.......·.. TX14·.......·.. TX15·.......·.. TX16·.......·.. Redisplay the
TX17·.......·.. TX18·.......·.. TX19·.......·.. TX20·.......·.. tax screen
BT01 ·... ·....... BT02 ·... ·....... BT03 ·... ·.......
BT04 ·... ·....... BT05 ·... ·....... BT06 ·... ·.......
BT07 ·... ·....... BT08 ·... ·....... BT09 ·... ·.......
BT10 ·... ·....... BT11 ·... ·....... BT12 ·... ·.......
BT13 ·... ·....... BT14 ·... ·....... BT15 ·... ·.......
BT16 ·... ·....... BT17 ·... ·....... BT18 ·... ·.......
BT19 ·... ·....... BT20 ·... ·.......

>*TRNTAX
TX1 ·3000.....·VD TX2 ·10....·CQ TX3 ·260....·WR TX4 ·1500...·YE
TX5 ·.......·.. TX6 ·.......·.. TX7 ·.......·.. TX8 ·.......·..
TX9 ·.......·.. TX10·.......·.. TX11·.......·.. TX12·.......·..
TX13·.......·.. TX14·.......·.. TX15·.......·.. TX16·.......·..
TX17·.......·.. TX18·.......·.. TX19·.......·.. TX20·.......·..
BT01 ·... ·....... BT02 ·... ·....... BT03 ·... ·.......
BT04 ·... ·....... BT05 ·... ·....... BT06 ·... ·.......
BT07 ·... ·....... BT08 ·... ·....... BT09 ·... ·.......
BT10 ·... ·....... BT11 ·... ·....... BT12 ·... ·.......
BT13 ·... ·....... BT14 ·... ·....... BT15 ·... ·.......
BT16 ·... ·....... BT17 ·... ·....... BT18 ·... ·.......
BT19 ·... ·....... BT20 ·... ·.......
1) Enter amount of tax as applicable e.g. 3000

2
 2) Enter the two letter tax code e.g. VD

If previous screen is completed correctly, the second refund screen will be displayed:

Refund Screen 2

>*TRN2 A/L AUTHORITY ·................... PAGE 2 OF 4

REFUNDED PFC AIRPORT CODE AND CHARGE INDICATOR
PFC1·... ·..... PFC2·... ·..... PFC3·... ·..... PFC4·... ·.....
CREDIT CARD CODE CARD NUMBER
EXPIRY DATE REFUND AMOUNT ·........
CREDIT FOP CODE NUMBER
EXPIRY DATE REFUND AMOUNT ·........
COMM PERCENT/AMOUNT ON CANCELLATION CHARGE ·...../ ·........
TOUR CODE NET Y/N ·N NET FARE AMT
TOTAL CREDIT REFUND DUE 0
TOTAL CASH REFUND DUE 141387 THIRD SCREEN Y/N ·.

1) Airline authority code if such has been obtained. Maximum 15 characters.

2) If applicable, complete with PFC airport code e.g. JFK
3) PFC amount e.g. 3
4) Enter REFUND AMOUNT without currency code for first credit card used
5) If payment was by 2 credit cards, details of the second card will automatically be filled in these
fields.
6) Complete with Refund Amount for 2nd credit card is used.

Third Screen: Only used when more than two credit card was used for payment.
Usually you will enter "N" in this field.

>*TRN2 A/L AUTHORITY ·................... PAGE 2 OF 4

REFUNDED PFC AIRPORT CODE AND CHARGE INDICATOR
PFC1·... ·..... PFC2·... ·..... PFC3·... ·..... PFC4·... ·.....
CREDIT CARD CODE CARD NUMBER
EXPIRY DATE REFUND AMOUNT ·........
CREDIT FOP CODE NUMBER
EXPIRY DATE REFUND AMOUNT ·........
COMM PERCENT/AMOUNT ON CANCELLATION CHARGE ·...../ ·........
TOUR CODE NET Y/N ·N NET FARE AMT
TOTAL CREDIT REFUND DUE 0
TOTAL CASH REFUND DUE 141387 THIRD SCREEN Y/N ·N

Response:

AUTOMATED REFUND NOTICE ISSUED

CASH REFUND AMOUNT 141387

3
 Sales Report (HMPR)

HMPR/06NOV–06NOV/REF

NDC SANAA TINS REPORT 06 NOV 06

CURRENCY CODE YER IATA NUMBER 99999992

A/L TKT/STOCK NBR PASSENGER NAME FARE TAX COMM FOP

176E9900371421 GALILEO/TESTMR 140698 7777 5.00 FS
176 9900371421 GALILEO/TESTMR 138733 2654 5.00 FS
RFND-
176E9900371422 GALILEO/TESTMR VOID 06NOV
176E9900371423 GALILEO/MMR 173007 8585 5.00 FS
176E9900371424 GALILEO/MMR 25659A 2000 5.00 FS
SUBTOTAL – CASH 339364 18362
SUBTOTAL – CHECK 0 0
SUBTOTAL – NONREF 0 0
SUBTOTAL – MISC 0 0
SUBTOTAL – INV 0 0
TOTAL CASH SALES 357726
TOTAL CASH REFUNDS ( 141387)
TOTAL CREDIT SALES 0
GRAND TOTAL 357726
TOTAL COMMISSION 16968
LESS CREDIT SALES 0
NETT AMOUNT PAYABLE
340758

Refunded Electronic Ticket Record *

If the electronic ticket record is displayed after the refund request was finalized, all coupons will be
.marked as RFND (refunded) in the USE column

TSDR1769900371421/06NOV Reprint Refund notice. Specify the airline code, ticket

.number and date of issue