enterprise europe

Annual Conference
Torino, 16 - 17 October 2014

PROGRAMME

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Confere nce
at a gla

Thursday 16 October
8.00 - 9.30

Registration - Meet & Greet - Welcome Coffee

9.30 - 10.30

Opening Plenary Session

EINAUDI FOYER
ARENA

Introduction: Susan Carroll, Executive Agency for Small and Medium-sized Enterprises;
Nicoletta Marchiandi, Torino Chamber of Commerce
Welcome speech: Antonello Lapalorcia, Director, Italian Ministry of Economic Development
Opening remarks: Joanna Drake, Director, European Commission, DG Enterprise & Industry
Keynote speech: Jane N Dhulchaointigh, inventor and CEO of sugru

10.45 - 11.15 Coffee break

EINAUDI FOYER

Network & Connect: Speakers Corner at Caff Italia

11.30 - 12.30 Parallel conference sessions

How to KAM: helping beneficiaries
of the SME Instrument succeed

Managing Change: the Enterprise

Europe Network 2015 - 2020

MICHELANGELO ROOM

SME Globetrotters - top tips to

internationalise your client's business

LEONARDO ROOM

12.30 - 14.00 Lunch break

MARCO POLO ROOM

CAVOUR LUNCH AREA

Network & Connect: Team-building activity

Network & Connect: Matchmaking

SPINELLI TERRACE

EINAUDI FOYER

12.30

15.3 13.00

16.30 13.30

14.00 - 14.30 Best Practice Awards ceremony

ARENA

Moderated by: Jitka Ryav, Centre for Regional Development of the Czech Republic, Enterprise Europe Network Czech Republic
Ruben van der Horst, Stichting Syntens, Enterprise Europe Network The Netherlands

15.00 - 17.30 Net Lab

Roundtable Lab

Partnership Lab

Demostration Lab

DANTE ROOM

LEVI MONTALCINI ROOM

GALILEO ROOM

Network & Connect: Matchmaking

SPINELLI TERRACE

15.00 15.30 16.00 16.30 17.00

20.00
2

Networking Gala Dinner

REGGIA DI VENARIA

Conference
at a glance

Friday 17 October
8.30

Welcome coffee

9.15 - 10.15

Parallel conference sessions

Matching SMEs and investors the added value of the Network

EINAUDI FOYER

Regional integration: enhancing the

quality of SME support

MICHELANGELO ROOM

LEONARDO ROOM

Help SMEs turn environmental challenges

into business opportunities
MARCO POLO ROOM

10.30 - 11.00 Coffee break

EINAUDI FOYER

Network & Connect: Speakers Corner at Caff Italia

11.00 - 12.30 Net Lab

Roundtable Lab

Partnership Lab

Demostration Lab

DANTE ROOM

LEVI MONTALCINI ROOM

GALILEO ROOM

Network & Connect: Matchmaking

SPINELLI TERRACE

11.00

12.30 - 14.00 Lunch break

Network & Connect: Team-building activity

CAVOUR LUNCH AREA

EINAUDI FOYER

15.30 11.30

15.30 12.00

Network & Connect: Matchmaking

SPINELLI TERRACE

12.30

15.30 13.00

15.30 13.30

14.00 - 17.00 Closing Plenary Session

ARENA

Moderator: Peter Wragg, European Commission, DG Enterprise and Industry

Interactive panel Out of the past, into the future, featuring Jos Puigpelat and Marco Malacarne, Executive Agency for Small and Medium-sized Enterprises
Outstanding achievement awards ceremony
Closing remarks: Patrick Lambert, Director, Executive Agency for Small and Medium-sized Enterprises
Closing ceremony

18.00

Farewell networking cocktail

EINAUDI FOYER

y
Thursdaber
16 Octo

Opening Plenary Session

ARENA

9.30 - 10.30
The opening plenary will set the scene for the conference and provide participants with a taster of what is to come.
High-level representatives from the Italian Presidency of the EU and the European Commission's Directorate-General for Enterprise &
Industry will present political perspectives on the challenges and opportunities facing SMEs and the Network.
Keynote speaker Jane N Dhulchaointigh is an entrepreneur and innovator who has driven forward her highly acclaimed product sugru - with passion and determination.
Introduction:
Susan Carroll, Executive Agency for Small and Medium-sized Enterprises
Nicoletta Marchiandi, Torino Chamber of Commerce, Enterprise Europe Network Italy
Welcome address:
Representative of Local Organising Committee
Antonello Lapalorcia, Director, Italian Ministry of Economic Development
Opening remarks:
Joanna Drake, Director, European Commission, DG Enterprise & Industry
Keynote Speech:
Jane N Dhulchaointigh, Inventor and CEO, sugru
4

Thursday
16 October

Keynote Speech

ARENA

Jane N Dhulchaointigh, Inventor and CEO, sugru

Jane N Dhulchaointigh is the Irish inventor of sugru (inspired by the Irish word for play),
an innovative product that was named alongside the iPad by TIME magazine as one
of the top 50 inventions of 2010.
Jane came up with her business idea in 2003 while studying product design at the Royal
College of Art in London. She wanted to create a problem-solving product that would
be an easy and fun way for people to repair and modify every-day objects.
After six years of R&D and lots of determination, she came up with sugru, a brand new
silicone product that can be formed into any shape before hardening into a tough, flexible, colourful silicone rubber. Used in this
way, it can make all kinds of products more comfortable, safer or simply better.
The idea caught on and since its launch, more than 500,000 people in 157 countries have discovered sugru and are sharing
the creative solutions it has helped them to find.
Jane's story of building and launching a successful SME is an inspiration to budding inventors and entrepreneurs everywhere
and her passion and determination have clearly been key factors to her success. My advice to someone who has an idea or wants to
invent a new product is if they are passionate about it, go for it, she says. Find out more at www.sugru.com

y
Thursdaber
16 Octo

Parallel Session 1

MICHELANGELO ROOM

11.30 - 12.30
How to KAM: helping beneficiaries of the SME Instrument succeed
The first beneficiaries of the SME Instrument have been selected and Network partners are required to provide them with Key Account
Management services designed to help them succeed in their project. Are you ready?
This interactive session aims to demystify the tools, competences and approaches needed for effective Key Account Management.
Network partners who have already piloted these services will be ready to answer your questions on how best to prepare this
new service.
Speakers:
Pierre Roubaud, Executive Agency for Small and Medium-sized Enterprises
Caroline Gray-Stephens, Scottish Enterprise, Enterprise Europe Network United Kingdom
Andreas Wolf, Innovayt A/S
Christoph Meier, Platinn
Roberto d'Erme, European IPR Helpdesk
Moderator:
Gunnar Matthiesen, Executive Agency for Small and Medium-sized Enterprises

Thursday
16 October

Parallel Session 2

LEONARDO ROOM

11.30 - 12.30
Managing Change: the Enterprise Europe Network 2015 - 2020
Are you ready for the change? From 2015 the new Network will face organisational and procedural changes that will impact its staff,
structures and services. To embrace change successfully requires preparation, patience and perseverance. Fortunately, our team of
experts are here to help.
This interactive session will bring together experts to share their experiences and provide advice to Network members on managing
change from an organisational, operational and people-management perspective.
Speakers:
Erik Kuipers, Agentschap NL, Enterprise Europe Network The Netherlands
Frauke Muth, INNOVASJON NORGE, Enterprise Europe Network Norway
Nic Morris, European Commission, DG Enterprise & Industry
Moderator:
Hlne Barbier, Executive Agency for Small and Medium-sized Enterprises

y
Thursdaber
16 Octo

Parallel Session 3

MARCO POLO ROOM

11.30 - 12.30
SME Globetrotters - top tips to internationalise your client's business
Everyone talks about globalisation but did you know that despite the vast opportunities of the global markets only 13%
of European SMEs who go international actually export beyond the EU?
This session showcases real examples of companies who have successfully internationalised and gives practical advice on how
to overcome the common obstacles that expanding SMEs face.
Speakers:
Valerio Valla, Studio Valla
Antonella Marras, Si.Camera, Enterprise Europe Network Italy
Roger Ashby, sugru
Brita Hemme, European Commission, DG Enterprise & Industry
Moderator:
Micaela Cappellini, Il Sole 24 Ore

Thursday
16 October

Best Practice Awards ceremony

ARENA

14.00 - 14.30
The prestigious Enterprise Europe Network Best Practice Awards celebrate excellence across the Network. Discover the trailblazers
who are raising the bar when it comes to providing the very best services for SMEs. This year, a gold, silver and bronze medal will be
awarded to the three good practices receiving the highest number of votes from the whole Network.
Moderators:
Ruben van der Horst, Stichting Syntens, Enterprise Europe Network The Netherlands
Jitka Ryav, Centre for Regional Development of the Czech Republic, Enterprise Europe Network Czech Republic
Partner category:
BIC-Innovation (WEIBSS), United Kingdom
Aster S.Cons.P.A. (SIMPLER), Italy
National Documentation Centre - EKT/NHRF (CIP-Hellas), Greece
Oxford Innovation Services (SEEb2e), United Kingdom
ACCI-Catalan Agency for Business Competitiveness (CATCIM), Spain
Sector Group category:
AgroFood: A buddy for newcomers
ICT: Sector Group Guide
Materials: GreenLab 2013
9

y
Thursdaber
16 Octo

NetLab
15.00 - 17.30
The Netlab is the Network's space to learn, exchange and do business. Roundtable Labs offer Network members a forum for
discussion and exchange on pertinent issues. Partnership Labs are organised around specific themes, providing opportunities
to build links and partnerships in areas of common interest. Demonstration Labs are learning sessions, presenting
Network members with something new that can be useful to their business.
Roundtable Lab

Partnership Lab

Demostration Lab

The role of the Enterprise Europe Network in communicating European

Commission's policies on Internal Market, Industry, Entrepreneurship and SMEs
Alessandro Buttic, European Commission, DG Enterprise & Industry
Communication, Governance & Training: meet the team
Team members, EASME

ICT Solutions
for traditional business
Coordinator:
Carolina Fernandes, Greater
London Enterprise, Enterprise

SMEs and standardisation

Ingrid Soetaert, CEN-CENELEC

16.00

Discussions on the future of SAG

Nic Morris, European Commission, DG Enterprise & Industry
Lutgart Spaepen, Agentschap Ondernemen,
Enterprise Europe Network Belgium
Simon Poulsen, Agro Business Park, Enterprise Europe Network Denmark

Packaging
Coordinator:
Can Kartoglu,
Sabanci University,

Missions for Growth: results and way forward

Filippo Pasquet, European Commission, DG Enterprise & Industry

16.30

How to better record partners' outcomes?

Erwan Le Guen, EASME
Herbert Rath, Zenit Zentrum Fr Innovation,
Enterprise Europe Network Germany

15.00
15.30

17.00

10

Network Capacity Building and tools for innovation support:

Advanced Innovation Services
Gunnar Matthiesen, EASME

DANTE ROOM

Europe Network United Kingdom

Enterprise Europe
Network Turkey

Merlin Champions
informal meeting
Coordinator:
Erwan Le Guen, EASME
LEVI MONTALCINI ROOM

Enhance your services with Your Europe Business

Valentina Pierantozzi, EASME
Dorota Przyludzka, European Commission, DG Enterprise & Industry

Why Enterprise Europe Network and macro regions are

a good match?
Karyn Ryden, Tillvxtverket, Enterprise Europe Network Sweden
Ulf Savbck, Tillvxtverket
No excuses!
Simon Poulsen, Agro Business Park, Enterprise Europe Network
Denmark
Hanne Bregendahl Pihl, Aalborg Municipality / North Denmark
EU-Office, Enterprise Europe Network Denmark
GALILEO ROOM

Thursday
16 October

A Black & White Gala Dinner

REGGIA DI VENARIA

La Venaria Reale
La Venaria Reale is a grand estate just outside Torino. It comprises 80,000 square
metres of floor surface and 60 hectares of gardens, adjacent to the 17th
century ancient village of Venaria and the 3,000 fenced hectares of the
Park of La Mandria. A natural and architectural masterpiece, it was
declared a World Heritage site by UNESCO in 1997.
The monumental palace of Reggia boasts some of the finest
examples of universal Baroque: the elegant Hall of Diana designed by
Amedeo di Castellamonte, the solemn Great Gallery and the Church of St. Hubert,
the imposing complex of the Juvarra Stables designed by Filippo Juvarra
in the 18th century, the sumptuous decorations and the spectacular Fountain of the Stag in the Court of Honour.

Dress code: Cocktail dress / smart attire in black & white - to match the signature colours of the Great Gallery.
IMPORTANT NOTE: Special shuttle buses will be organised to transport conference participants from the city centre to the Reggia di
Venaria. See more information on page 23.

11

Friday r
be
17 Octo

Parallel Session 1

MICHELANGELO ROOM

9.15 - 10.15
Matching SMEs and Investors - the added value of the Network
Access to financial support is the life blood of budding entrepreneurs, start-ups and growing SMEs and an area where Network
support can be absolutely crucial. Providing the best support means understanding the reality on the ground as well as knowing the
institutions and instruments.
The session will provide revealing insights into the supply and the demand sides of access to finance through the real-life experiences
of an entrepreneur and an investor. Taking this on board, it will also explore how Network members can enhance their role as an
intermediary to help more SMEs achieve successful results.
Keynote and moderator:
Marco Malacarne, Head of Department A, Executive Agency for Small and Medium-sized Enterprises
Speakers:
William Stevens, Europe Unlimited
Nino Lo Iacono, WIB
Martine Diss, European Commission, DG Enterprise & Industry

12

Friday
17 October

Parallel Session 2

LEONARDO ROOM

9.15 - 10.15
Regional integration: enhancing the quality of SME support
Network members make an important contribution to SME support at a regional level. Yet the wide range and scale of
available support can be challenging to understand and as a result, opportunities to take a coordinated approach are
sometimes missed.
The session aims to bring clarity to this complex landscape and drawing from the experience of Network members
and the European Commission's Directorate-General for Regional Policy (DG REGIO) examine how the Network can
contribute to the strategic development of better SME support at regional level.
Speakers:
Monica Vrbkova, South Moravian Innovation Centre, Enterprise Europe Network Poland
Karin Ryden, Tillvxtverket, Enterprise Europe Network Sweden
Diassina di Maggio, Agenzia per la Promozione della Ricerca Europea, Enterprise Europe Network Italy
Sven Schade, European Commission, DG Enterprise & Industry
Moderator:
Argyro Karachaliou, European Commission, DG Enterprise & Industry

13

Friday r
be
17 Octo

Parallel Session 3

MARCO POLO ROOM

9.15 - 10.15
Help SMEs turn environmental challenges into business opportunities
Did you know that improving your resource and energy efficiency can not only save you money, but also make you money?
The session will explain how the European Commission's Green Action Plan for SMEs can help SMEs increase productivity,
enhance their competitiveness and find new prospects for profitable activities.
Showcasing real experiences, it will also explore how the Enterprise Europe Network can help SMEs become more resource efficient.
Speakers:
Patrick De Smedt, European Commission, DG Enterprise & Industry
Cliona Howie Del Rio, Cmara Oficial de Comercio e Industria de Cantabria, Enterprise Europe Network Spain
Victor Vazquez Calvo, Andalusian Institute of Technology CESEAND, Enterprise Europe Network Spain
Moderator:
Silvi Serreqi, Executive Agency for Small and Medium-sized Enterprises

14

Friday
17 October

NetLab
11.00 - 12.30
The NetLab is the Network's space to learn, exchange and do business. Roundtable Labs offer Network members forums
for discussion and exchange on pertinent issues. Partnership Labs are organised around specific themes, providing
opportunities to build links and partnerships in areas of common interest. Demonstration Labs are learning sessions, presenting
Network members with something new that can be useful to their business.
Roundtable Lab

11.00

11.30

12.00

How to write meaningful, easy-to-read, simple profiles

Jenny Lawson, City of Bradford Metropolitan District Council, Enterprise
Europe Network United Kingdom
Tim Benzie, University of Greenwich, Enterprise Europe Network United
Kingdom

Partnership Lab

Demostration Lab

Active and healthy ageing

Coordinator:
Eva Skultti, Chamber of Commerce
and Industry of Hajd-Bihar County,
Enterprise Europe Network
Hungary

Building up advisory services for Chemicals Management

- SMEs in all sectors need your support for REACH
Virginia Mercouri, European Chemicals Agency
Temenuzhka Popova, European Commission, DG Enterprise &
Industry
Lucia Gigante, InnovHub SSI, Camera di Commercio di Milano,
Enterprise Europe Network Italy
Cliona Howie del Rio, Camara Oficial De Comercio Industria De
Cantabria, Enterprise Europe Network Spain

How to improve expertise for a higher-quality service with the

European IPR Helpdesk support
Roberto d'Erme, European IPR Helpdesk
Connecting the Network to EU Campaigns
Roger Andrew, Kingston University London, Enterprise Europe Network
United Kingdom
Daniela Ilcheva, Yambol Chamber of Commerce and Industry,
Enterprise Europe Network Bulgaria

DANTE ROOM

EU trade policy: opening markets and enforcing trade

agreements, DG Trade
Martin Pilser, European Commission, DG Trade

Digital innovation policy

Coordinator:
Eoghan O'Neill,
European Commission DG
Communications Networks,
Content and Technology
LEVI MONTALCINI ROOM

Special Advisory Services: How do we translate our

ASOs into genuine achievements?
Lutgart Spaepen, Agentschap Ondernemen, Enterprise Europe
Network Belgium
Tiphaine Rocton, Regional Chamber of Commerce and Industry
of Lorraine, Enterprise Europe Network France
Frauke Muth, Innovasjon Norge, Enterprise Europe Network
Norway
GALILEO ROOM

15

Friday r
be
17 Octo

Closing Plenary Session

ARENA

14.00 - 17.00
The closing plenary will be an opportunity for Network members to reflect on the past seven years of work and plan for the future.
The interactive session allows members to vote for the best ideas for the future of the Network and set the priorities for the coming
five years. Outstanding contributions from Network members over the years will be recognised with special awards before closing
on a musical note and a spectacular Olympic-style closing ceremony.
Moderator:
Peter Wragg, European Commission, DG Enterprise & Industry
Interactive Panel Out of the past, into the future
Jos Puigpelat, Head of Unit COSME, Executive Agency for Small and Medium-sized Enterprises
Marco Malacarne, Head of Department A, Executive Agency for Small and Medium-sized Enterprises
Iraklis Agiovlasitis, National Documentation Centre / National Hellenic Research Foundation (EKT/NHRF), Enterprise Europe Network Greece
Lorna Maclean, Scottish Enterprise, Enterprise Europe Network United Kingdom

16

Friday
17 October

Closing Plenary Session

ARENA

Celebrating outstanding contributions from Network members

An awards ceremony will recognise the hard work and excellence of partners since 2008.
- Category 1: Outstanding contribution to communication
- Category 2: Outstanding contribution to profile validation (for technology & research and business)
- Category 3: Network Super Hero
Closing remarks:
Patrick Lambert, Director, Executive Agency for Small and Medium-sized Enterprises
Closing ceremony: Lets cheer the Olympic spirit!
In 2006, Torino hosted the Winter Olympics: an amazing experience for the city and its people that transformed Torino into a smart,
international city. Pala Alpitour was one of the iconic Olympic venues. Inspired by these special moments, an Olympic-style Closing
Ceremony will bring delegates together to celebrate the achievements of the Network and the end of a successful Annual Conference.
A time to revel in friendships made, borders crossed and team results - in a real Olympic spirit.
Engage, share, enjoy and be inspired!

17

Networkct
& Conne
The conference provides a number of networking activities to suit every partner's needs.
Bilateral meetings on the Spinelli Terrace
The Spinelli Terrace is the ideal location for bilateral meetings. Come
along to network, share information, company profiles and ideas, as well
as make useful contacts to help provide a better service to your clients.
Our online system allows you to contact partners and set up meetings in
advance as well as keep in touch:
http://eenconf2014.converve.com//p_login.php
Match your proposals and share your ideas with other Network partners!
Caff Italia & Speakers Corner: Informal networking
In Italy, cafs are much more than just meeting places: Torinos discreet
and elegant cafs have been an integral part of the city's customs and
culture since the 19th century. Where better to debate, exchange and
share news and ideas, than over a coffee? Caff Italia, an informal
networking area, is dedicated to these moments.

Inside Caff Italia, delegates also have the opportunity to present,

discuss and listen to Network partners news and ideas at the Speakers
Corner - a special space for those who want to speak out and share their
Network achievements. Speak up! A coffee and an audience will be
waiting.
Team building activities in Europa Field
Don't miss the team-building events which are designed to help
break down barriers between delegates, encourage communication
and enable us to work more closely together as a team to solve
problems and achieve common goals. Inspired by the Olympic
venue we will be building multi-national teams and awarding prizes
for the best efforts. Each activity lasts just a few minutes, so its easy
to pass by and take part, just pick up your team building bracelet
when you register and youll be fully equipped for action.

SPEAKERS CORNER
16 October
10.45-11.15

17 October
10.30-11.00
18

NETWORK PARTNER
Francesca Marchi
Gursel Kizilaslan
Guido Dominoni
Giovanni Pischedda

ORGANISATION
AREA Ricerche
GOSGEB Samsun Service Centre
Finlombarda
Torino Chamber of Commerce

TITLE
Proof of Concept Network
Good Practice Entreprenearship support services of Turkey
Matchmaking events at EXPO 2015
World Chamber Congress 2015

Triin Udris
Max Maupoix
Laura Bertella

Oxford Innovation Services Limited

Swerea IVF
Unioncamere Emilia Romagna

GROWTHmapper
IMT 2015 - 2016: an opportunity to manage your consortium
EVBN Project (Europe- Vietnam Business Project)

Venues
Torino's Pala Alpitour
The location of this year's Annual Conference
is the Pala Alpitour, a former Olympic venue
which now hosts concerts and other events.
In true Olympic spirit we will celebrate
the achievements of the Network
in an Olympic-style closing ceremony
that will bring delegates together to celebrate
seven years of work and a successful Annual Conference.

City of Torino
With its almost one million inhabitants, Torino is one of the largest
cities in Italy. Traditionally known as a manufacturing town, Torino
has been undergoing a transformation in recent years, resulting
in a much more varied economic and employment base.
While the flagship of the local economy is the automobile
component and design industry, Torino and the surrounding area has
more than 231,000 business (mostly SMEs) with over 921,000
employees, making it the fourth largest business concentration in Italy.

chocolates, precious truffles and prestigious wines

such as Barolo and Barbaresco.

The region also boasts an excellent system of higher education,

being home to four universities. Wine and food are part of Torino's
cultural tradition, and include traditional Gianduiotto

The city regularly hosts major international events, including

the "Salone Internazionale del Libro", the gastronomic event
Salone del Gusto, the prestigious Torino Film Festival, the
contemporary art fair Artissima and the music festival MITO.
19

Pala
Alpitour

Venue Map
1 ARENA
2 MICHELANGELO ROOM

CAVOUR
LUNCH
AREA

WC

WC

3 LEONARDO ROOM
4 MARCO POLO ROOM
5 DANTE ROOM
3

6 LEVI MONTALCINI ROOM

7 GALILEO ROOM
8 PRESS ROOM

9 VIP ROOM
10 SPEAKERS CORNER
11 EASME STAND
12 INTERNET POINT
WC

20

TOILETS

CAVOUR
LUNCH
AREA

WC

WC

WC

TEAM BUILDING AREA

EUROPA FIELD

CLOAKROOM

WC

12
EINAUDI
FOYER
10
2
CAFF
ITALIA

1
4

REGISTRATION
AND
WELCOME
INFODESK

ENTRANCE

11

WC

WC

CLOAKROOM

EINAUDI
FOYER

SPINELLI TERRACE (1 floor)

21

l
Practicaion
t
informa
Conference venue: Pala Alpitour - Corso Sebastopoli 123 - Torino - Italy
Registration: Registration will be open in the Einaudi Foyer on Thursday, 16 October 2014 from 8.00
Conference badges: Delegates are advised to wear their conference badge at all times during the Conference and social events
including the Gala Dinner
PC stations: A free Internet Point will be available during the Conference close to the Team Building Area (Europa Field) in the Einaudi Foyer
WiFi: Free wifi is provided to all delegates within the Conference Venue - Name: Pala Alpitour Guest - Password: EEN.torino2014
Tourist information brochures: Tourist information guides for Torino will be available during the Conference at the Turismo Torino
booth next to the Registration Area
Networking coffee breaks: Coffee will be served in the Einaudi Foyer
Lunch breaks: Lunch will be served in the Cavour Lunch Area
Farewell cocktail: A farewell cocktail will be offered to conference participants in the Einaudi Foyer on Friday,
17 October 2014 from 18.00
Annual Conference App: Participants can download the AC 2014 App containing practical information: EENAC2014
Facebook page: Share info and pictures of the Annual Conference 2014 on the dedicated facebook page: EEN Annual Conference
22

Practical
information
Emergency information and useful information on Torino

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om

Getting around
The following public bus/tram are available from the city
centre to the Pala Alpitour Venue:
From Porta Nuova train station: tram 4
(stop "C.so Sebastopoli")
From Porta Susa train station: tram 10
(stop "C.so Sebastopoli")
From Torino Lingotto train station: bus 14 / 63
(stop "C.so Unione Sovietica")

After the Gala Dinner, the shuttle buses will be leaving from Venaria
to the city centre between 22.45 and 23.30. All the buses will stop
both in Piazza Castello and in front of Porta Nuova Station (see map).
Pia
z

za

Via
R

City code in Italy: In order to make a long

distance call within the country, dial +39 or 0039,
the city code and the number you wish to reach.

Via
A

lfie

Pia
z

za

Pia
z

za

Pia
z

za

Ca
ste
llo

ri

Taxis: +39 011 5730; +39 011 5737

C.L

San

Car
l

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om

Police: 113

Special shuttle buses will be organised on 16 October

to transport conference participants from the city centre
to the Reggia di Venaria.
The buses will leave between 19.00 and 19.15 from the following
two stops in the city centre:
Piazza Carlo Felice (in front of Porta Nuova Station)
Piazza Castello (in front of Teatro Regio)

Via
R

Emergency number: 112

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Via
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eenconf2014.converve.com

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