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Brain Games 202: Power of Persuasion

NATIONAL

(#63382-02 / RT: 50:00 / DOM CTC)

GEOGRAPHIC

Producer: R. Goldberg

TELEVISION&FILM

USE THIS PAGE FOR NOTESUSE THIS PAGE FOR NOTESUSE THIS PAGE FOR NOTES
Standards & Practices Notes: APPROVED BY S&P 11/12/2014
Rating: TV- PG
Slates or Disclaimers:
Other Notes:

BG202-Power of Persuasion-SMLS-#63382-02
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Brain Games 202: Power of Persuasion

NATIONAL

(#63382-02 / RT: 50:00 / DOM CTC)

GEOGRAPHIC

Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO

USE THIS PAGE FOR NOTESUSE THIS PAGE FOR NOTESUSE THIS PAGE FOR NOTES
TRANSCRIBERs NOTE: Every post transcript is carefully proofed. However, NG Research should conduct a final
review to verify overall content and make corrections as necessary. Particular attention should be paid to all spellings,
technical references, jargon, character identification, dialogue, capitalizations and formatting needs in keeping with NG
style. Specific flags, if any, are noted below. For questions, feel free to contact keystrokegurus@verizon.net Thank you,
Robin
BELOW IS A LIST OF NAMES AND REFERENCES AS THEY APPEAR IN THIS POST TRANSCRIPT:

Jason Silva, Host / Jay Painter / Ducks and Rabbits / Josh Ackerman MIT Persuasion Specialist / Priming /
Expert Fallacy / Apollo Robbins Deception Specialist / Box Trick / Expert Fallacy / National Geographic News
Experiment / Bulgarian Perception Specialist Alex Todorov of Princeton University / Trustworthy Photo
Experiment / Stephanie and Stacy (twins) Interview / Nobel Prize Winning Economist Daniel Kahneman /
Rico / Fred / Kevin / Dan / Primacy Effect / Milk Experiment

FYI: This PT was transcribed from a CTC file named BG 202 Power of Persuasion INTL SMLS CTC wBITC.mov.

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Brain Games 202: Power of Persuasion

NATIONAL

(#63382-02 / RT: 50:00 / DOM CTC)

GEOGRAPHIC

Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO

VO:
01:00:00:23

Animated picture of clouds, trees and

Stop. Pay attention. Watch the image on your screen you

sign that says Shoot 10 ducks Win a

have five seconds to count the number of ducks you see.

prize

VO:
Gun shooting ducks

Ready? Go!

VO:
01:00:15:21

Score drops down and counts to 10

If you counted ten ducks, youve got a sharp eye!

Brain freeze sound, blurred out screen

But did you see the 10 rabbits?

VO:
Scene falls away one piece at a time

We just persuaded you to miss them, and if you stick around,


youll see how we did it.

VO:
01:00:29:04

Busy street activities, spinning model of

This is a show about your brain and persuasion. In the next

human, brain network, moving fast

half hour, were going to mess with your mind. Were gonna

through tunnel, breaking crates

twist you

Jason:
Brain model and brain network

What were you thinking?

VO:
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Brain Games 202: Power of Persuasion

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(#63382-02 / RT: 50:00 / DOM CTC)

GEOGRAPHIC

Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO
Surprise you

Participant:
Thats amazing.

VO:
Two photos being held up, two women

Convince you of things that just arent true

by x-ray board

Jay painter:
The first human clone.

Participant:
Female puts hands to her head

I cannot believe this!

VO:
Elevator doors open and twin females

Get ready to be persuaded on Brain Games.

walk out

Rubiks cube mobile

(Music up)

TITLE:
BRAIN GAMES

VO:
01:01:05:12

CU eye, CU lips in fast motion, CU ear,

Persuasion is one of the most powerful tools your brain uses to

talking with hands, male and female on

get what you want.

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Brain Games 202: Power of Persuasion

NATIONAL

(#63382-02 / RT: 50:00 / DOM CTC)

GEOGRAPHIC

Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO
beach

Bathing suit model, female looking

But its also a tool used by advertisers, marketers and

through magazine, man watching TV,

politicians every day to persuade you to do what they want.

chocolate syrup being poured over


marshmallows, female dancing, male at
podium

Jason:
01:01:23:16

Jason sitting in front of MJ

Theres a method to all this madness.

advertisement

For the next half hour, were gonna show you the science
behind the power of persuasion.

LOWER THIRD:
JASON SILVA
HOST

Jason:
01:01:31:12

Jason in front of Converse store

Your brain makes literally thousands of decisions per minute.

Woman:
Woman in mall compliments Jason

Nice pants dude.

Jason:
Jason walking and talking
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Many beneath your conscious thought. Persuasion through


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Brain Games 202: Power of Persuasion

NATIONAL

(#63382-02 / RT: 50:00 / DOM CTC)

GEOGRAPHIC

Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO
marketing in media is a 500 billion dollar a year industry.
Scientists and marketers know that if they can tap into your
unconscious channels, they have a much better chance of
selling you their product. So in a sense, theyre not really
marketing to you, theyre marketing to your brain. If you dont
believe me, I bet we can persuade you otherwise.

LOWER THIRD:
PAY ATTENTION
GAME #1

VO:
01:01:59:04

Animated picture with trees and clouds

Remember when we asked you to count ducks? Lets try this

and hills

one again, only this time, youre counting rabbits.

VO:
Gun shooting rabbits

Ready? Go.

VO:
01:02:14:22

Did you count all 10 rabbits this time? Or did you still see
ducks?

VO:
In fact, each animal could be seen as either one.

VO:
We just used one of the simplest persuasion techniques around.
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Brain Games 202: Power of Persuasion

NATIONAL

(#63382-02 / RT: 50:00 / DOM CTC)

GEOGRAPHIC

Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO

Here to explain is MIT Persuasion Specialist Josh Ackerman.

LOWER THIRD:
JOSHUA ACKERMAN
MIT

Ackerman:
01:02:33:14

Josh on-screen with Rubiks cubes in

We were able to get you to see what we wanted you to see

background

through a phenomenon called priming. Think of primes as


subtle cues that influence your attitudes, your responses, often

Priming

without you even noticing.

VO:
01:02:44:29

Hey You book cuts to brain network

Priming is a way to bypass your brains conscious decision


making process to work directly on your subconscious.

Ackerman:
Brain model

In other words, we say duck, you see duck.

LOWER THIRD:
PAY ATTENTION
GAME #2

VO:
01:02:57:20

Image of face in mask

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Take a look at this image; lets prime you one more time.

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Brain Games 202: Power of Persuasion

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Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO
Outline of mans features

Do you see the mans face in the mask? If you still dont see
it, here it is.

Okay, lets take another look this is the exact same image as
before, but this time do you see the kissing couple?

(longish pause)

Single face becomes two kissing faces

If you do, we just successfully primed you. By telling you that


there are two kissing faces here, we made your brain see this
instead of the single face.

Side-by-side images of face(s) in mask

First we told you to look for a face and you saw a face.

Then we told you about the kissing couple and one face
became two.

Thats Priming.

VO:
01:03:39:06

Rubiks cube floats across screen, Click

Priming is such a powerful, persuasive tool because your brain

in, red keyboard, various

is always looking for shortcuts

advertisements

Jason:
Jason on camera

Deciding quickly means your brain can conserve energy for


important things like looking out for the next decision to

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make.

VO:
01:03:51:26

Brain model spinning around

Heres how these shortcuts works on your brain.

Highlighted section of brain model,

This region, called your prefrontal cortex- is responsible for

Prefrontal Cortex, brain network

much of your conscious thinking.

Priming reduces activity in this area, and instead, targets the


regions of your brain that are responsible for your
subconscious decision making.

Female smelling perfume, cows in field

And suddenly, youre being herded by someone elses ideas

mooing

Ackerman:
01:04:16:18

Ackerman on camera, Rubiks cubes in

In a way, your brain is giving up conscious control over the

background, various sunglasses on

decisions that you make. Advertisers and marketers know this.

display, hand counting cash in cash


register

VO:
01:04:25:09

Woman looking at shoes, Clearance sign,

Marketers know that every detail of their message impacts

various advertisements

your brain-

Person carrying shopping bags onto

They know the color red can drive you to act and make you

escalator, Featured Special sign, food

hungry,

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in grocery store

That rhyming words and bold fonts increase the chances youll
believe a simple statement.

Shoppers in fast forward

And that just by writing something like limit 8 per customer


they raise the probability youll buy more of their product.

Everything they do is steering you toward the decision they


want you to makeso even when you think youre in
control

Youre not.

Scenes inside Rubiks cube

VO:
01:04:57:06

Crates sitting in floor

So how much control do you have over your decisions?

In this next experiment, Deception Specialist Apollo Robbins


has put that question to the test.

LOWER THIRD:
APOLLO ROBBINS
DECEPTION SPECIALIST

LOWER THIRD:
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Brain Games 202: Power of Persuasion

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Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO
PAY ATTENTION
GAME #3

Apollo:
01:05:07:29

Apollo on camera

Lets play a game.

Crates in circle around Apollo

In one of these boxes, weve hidden Jason Silva, the host of


Brain Games.

And your job is to find him.

Apollo:
Jason inside crate, Apollo on camera

Its a simple game, really. All you have to do is pick your lucky
number- anywhere from three to twelve.

But dont tell me- got it?

Apollo:
01:05:28:16

Star on crate, arrow showing direction,

Start with this first box over here. I want you to move that

numbers on boxes 112

many times. So for example, if your lucky number was six,


youd move six times clockwise into the circle. For example,
one, two, three, four, five, six and so on. Try that now.

Apollo:
01:05:53:27

Got it? Good. So you should be on one box. And thats good
because I want to show you what happens to the boxes that you
didnt choose.

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Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO

In this case, were going to eliminate three of them.

Gentlemen

Men breaking crates with sledge

Take out these three.

hammers

Apollo:
01:06:15:15

Apollo on camera, arrow showing

Right now, you should be on a box that you chose with your

direction

lucky number. I want you to go backwards the other direction


the exact same number of times. For example, if your number
was seven- you would move seven times backwards the other
way.

Do that now.

Apollo:
Man breaks crate 11

Got it? If youre on a box, I want you to stay there. And I


promise, I dont have any cameras in your house but I bet that
youre not on this box.

Apollo:
01:06:51:01

And neither is Jason.

Breaking crate 6

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And I also bet- youre not in this box.

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Brain Games 202: Power of Persuasion

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TELEVISION&FILM

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AUDIO
Apollo:

01:06:59:15

Arrows pointing clockwise and

I am going to give you one more choice and the responsibility

counterclockwise

is all on you. I want you to move four more times in either


direction. Either clockwise or counter clockwise. For example,
if you picked this boxI want you to move one, two, three,
four and skip over the smashed boxes.

Apollo:
Now thats your final decision. Stay there

Smashing box 4

And I dont think youre in this box

Apollo:
01:07:31:04

Boxes being smashed

Or this one. Or this one. Or this one.

Apollo:
Box 3, 8 and 1 get smashed

I believe we can also let this box go and this oneand this
one.

Apollo:
01:07:52:24

Box 12 and 5 left

Youve done a great job so far. And hopefully youre still in the
game. Theres only two left. But we have to eliminate one
more.

Apollo:
01:07:59:05

Box 12 gets smashed

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And I think thats going to bethats going to be this one.

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Producer: R. Goldberg

TELEVISION&FILM

VIDEO

AUDIO
Apollo:

01:08:11:10

Apollo knocks on box

Jason, you in there?

Jason:
Yes!

Apollo:
Good job.

Jason:
Jason comes out of box

Tell me again why I signed up for this?

Apollo:
Jason and Apollo shake hands

Awesome job man.

Jason:
Oh my God, that was terrifying.

Apollo:
Its alright.

Jason:
01:08:27:18

You did a good job.

Apollo:
No, it wasnt me. It was them. They made all the choices.
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Jason:
Thank you!

Apollo:
But I had a feeling youd make the right ones.

(Music up)

VO:
01:08:41:28

Aerial view of smashed boxes

Amazing, right?

So how did you choose the box I was in?

VO:
Turns out, it was just the illusion of choice

Jason:
01:08:50:10

Jason on camera, Apollo at blackboard in

Apollo used a mathematical formula so no matter which

background

number you picked, you always landed exactly where he


wanted, even though you thought you were in the drivers seat.

As for the exact formula? Well come on, you know a


magician never reveals his secrets.

Rubiks cube floats across screen

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VO:

01:09:06:04

Fast forwarding through grocery aisles

Marketers use formulas and techniques like this to manipulate


your brains most basic biology, persuading you to make
decisions about their product or message beneath your
conscious awareness-

VO:
01:09:18:01

Apollo in top frame with boxes, mask

These decisions happen so quickly your brain often doesnt

with face in bottom half, duck and rabbit

stop to ask: is that duck really a duck?

in animated picture

**** BREAK ONE ****


Fast forwarding through mall, people
walking on street, man directing traffic,

Your mind isnt just taking shortcuts when it comes to

wine being poured into glass, cars on

advertising- its constantly analyzing visual cues to help you

road

make quick choices about where to eat, the best route to take
home, and who to trust.

Woman kisses mans neck, Crime scene


tape, man with tie standing by computer,

And when it comes to trust your brain takes a surprising

two women in medical clothes

amount of shortcuts, sometimes based only on what someones


wearing.

Expert Fallacy

VO:
01:09:49:00

Man pointing to whiteboard

Its called the Expert Fallacy and we all fall victim to it


every day.

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AUDIO
Dont think you get manipulated that way?

Rubiks cube floats across screen

LOWER THIRD:
JAY PAINTER
COMEDIAN

VO:
01:09:58:11

Jay putting on tie, man with camera, cut

Were about to put the expert fallacy to the test. Comedian Jay

to feet walking in mall

Painter is posing as a reportercomplete with suit,


microphone and camera.

People on escalator

We want to see if those cues are powerful enough to make


folks believe some absurd news stories that hes made up.

Think you wouldnt fall for it? Lets watch.

Jay:
01:10:17:09

Jay and cameraman stop shopper

Excuse me, sir?

Man:
Yes.

Jay:
Jay and man shake hands

Hi, Im Jay Painter, National Geographic News Network. I


was just wondering if I could ask you a quick question.

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Man:
Absolutely.

Jay:
Sir, as Im sure youve heard this morning, Texas has
announced that they are seceding from the United States.

Man:
Is that correct?

Jay:
Yes.

Jay:
Uh, can I just get your reaction on this?

Man:
Im very disappointed.

Jay:
Yes, yeah, youre very disappointed.

Man:
Yes, I am.

Jay:
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Tell me more about that. Why is that?

Man:
Well, first of all, I mean, how long have they been part of the
United States?

Jay:
Yeah, right. I believe that they are, in fact, one of the 13
original colonies.

Man:
Okay.

Jay:
Yes.

Jay:
01:10:54:07

News questions continue

This morning Texas announced that they are seceding from the
United States.

Man:
It seems troubling. It doesnt seem like this is the time to be
doing something like that. So

Jay:
Very good point, sir.

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Jay:
I just wanted to get your reaction on this breaking news.

Woman:
Im okay with it.

Jay:
01:11:11:07

News questions continued

I believe Alaska has already announced that they might


possibly be doing it as well.

Man:
Right.

Jay:
Obviously.

Man:
Its starting a domino effect.

Jay:
Very good point sir.

Man:
01:11:19:24

Actually as a Texan myself, Im kind offirst thing is Im


kinda calling family about that. Most of my family lives there.

Jay:
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Perhaps why you havent heard anything about it is the first
thing the U.S. government did was cut off all communication
with people in Texas, which is probably why no one has
contacted you. You havent talked to any family today?

Man:
No, I havent.

Jay:
Would you mind calling right now to see if you can get
through?

Man:
Sure.

VO:
01:11:47:03

Lets see if we can push this a little further. Will people


believe anything?

Jay:
01:11:51:12

News questions continued

Scientists in Sweden today announced the first human clone.


What do you feel about the moral implications of this sir?

Man #2:
Uh. Um, I did not know that. Uh.

Jay:
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01:12:03:11

Congress is now allowed to double the amount of bribes they


take each year from $5,000 to $10,000.

Man:
Against it.

Jay:
01:12:11:23

Jay asks woman question

Excuse me? Are you aware of the bill making its way through
congress that will limit the number of children that people
under a certain income may have?

Woman #1:
Oh wow.

Jay:
Exactly.

Woman #1:
This is a real law?

Jay:
Yes.

Woman #1:
Woman puts hands on head in disbelief

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I cannot believe this!

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Jay:
No...its a real law.

Woman:
Wow.

Jay:
01:12:28:19

One more news story about something that also might not be a
good use of your tax dollars. Zombie research has just been
announced.

Man:
When did this come about?

Jay:
Down in Florida the guy was eating the peoples faces.

Man:
Yes, yes.

Jay:
More and more of these are happening. So the government is
actually funding zombie research.

Man:
I really feel that were going in the wrong direction. To
continue on this path
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Jay:
Well, actually, sir, in the last two weeks, there has been three or
four so-called zombie attacks, two right here in New Jersey.

Man:
Is that correct?

Jay:
Yes.

Man:
I guess the government has to pursue their interest.

VO:
01:13:05:14

Fast forward through each scenario,

Sure its funny but whats going on here?

B&W

Your default setting is trust.

Man directing traffic, crowd walking,

You go along with the person in authority

people clapping

You go along with what everyone else is doing


Because thats the way evolution has conditioned us for
generations.

Going along with the tribe often upped your odds of survival.

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Brain model, brain network

And so your brain takes yet another shortcut deciding to trust


someone with very little evidence about who they really are, or
what they actually do.

Jay:
01:13:33:11

Well sir, one more thing.

Man #1:
Yes.

Jay:
Im not actually a real news reporter. This is the TV show
Brain Games.

Jay:
01:13:40:20

Jay talking with man

We just made up those news stories right now to test if people


will believe anything anybody in a suit with a camera tells you.

Jay:
How do you feel about that?

Woman #2:
01:13:49:00

Woman laughing

Yeah, that was good.

Jay:
Did you believe me?

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Woman #2:
A little bitactually, I kinda did.

Jay:
Man covers his face with hand

Yeah.

Man #1:
01:13:55:18

Jay and man shake hands

I had my doubts but then again because he wore a suit and a


tie, and the cameras and so forthI did believe him.

Woman #2:
01:14:02:08

I think if he would have come up dressed up in a t-shirt, I dont


think I would have believed him as much. But someone in a
suit seems like theyd be more persuasive.

Man #2:
Cameraman and Jay do high five

He looked pretty serious with the camera and the suit and the
microphone- he was pretty persuasive.

Rubiks cube on screen

VO:
01:14:14:03

Montage of people in business attire

When you fall for the expert fallacy, its not because youre
dumb or nave.

Brain network, brain model, cameraman

Before you even start to consider how wacky the information

and Jay, fast forward traffic on highway

is. Your brain has already taken a shortcut trying to

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blending with buildings and lights

streamline its workload once again. But its not just a


microphone and camera that can persuade your brain to take a
shortcut - and buy into a persons message.

CU eyes, CU face

Theres even such a thing as a persuasive face

Wanna see what we mean?

Jason:
01:14:40:20

Jason on camera

In this next experiment, were going to show you the faces of


different candidates from various local elections. Weve paired
up some of the winners with some of the losers. Something
tells me somehow youre gonna be able to pick the winner, just
by looking at them.

LOWER THIRD:
PAY ATTENTION
GAME #4

VO:
01:14:54:02

Two photos on screen, male and female

Ready? See if you can tell which of these candidates won their
elections.

VO:
01:15:01:00

Green check mark on mans photo

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Got it? Now heres the real result.

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VO:
Two photos on screen, male and female

Now, how about these two?

VO:
Check mark on females photo

Heres the winner

VO:
01:15:14:20

Two photos of men on screen

What about these two?

VO:
Check mark on mans photo on right

And the winner is.

VO:
01:15:21:17

Three photos on screen, two males and a

So how did you do? Did you pick most of the winners?

female
The majority of the people we surveyed did.

Jason:
Jason on camera, zooming in on photos

So how did you pick those winners? How could you know
based on nothing more than seeing their faces for just a few
seconds?

Jason:
01:15:34:14

Todorov holding up two photos

Bulgarian Perception Specialist Alex Todorov of Princeton


University found the answer in a groundbreaking 2007
experiment.

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LOWER THIRD:
ALEX TODOROV
PRINCETON UNIVERSITY

Todorov:
01:15:43:10

Alex on camera, Rubiks cubes in

A very rapid glance is sufficient to predict about 70% of the

background

election outcomes.

VO:
70%

70 percent of the time, we can predict the winners of elections,


based on their faces alone.

Flipping through photos

Pretty incredible but what is it about these winners that


persuaded your brain to vote for them? Its not just the clothes,
the background or even the smile. The answer has to do with
two specific qualities you saw in their facial structure.

Todorov:
01:16:11:20

Alex on camera, Rubiks cubes in

In our studies we found that candidates who look more

background, CU Alex face

competent and more trustworthy were more likely to be elected


in office.

VO:
01:16:19:08

Peoples faces side-by-side, CU eye

Competence and trustworthiness. You may find it hard to


believe your brain can make such complex social assessments

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based on a face alone. But it can. Give it a shot.

Face 1, 2 and 3

Which one of these faces looks the most trustworthy?

This one? Or this one? What about this one?

Made your choice?

Face 1

If you chose face one, youre with 85% of the people we


surveyed.

VO:
01:16:48001

CU faces, flipping through faces, Jason

Although our judgments of someone elses character arent

06

on camera

necessarily accurate, they happen in the blink of an eye.


Todorovs study revealed your brain can literally decide if it
trusts someone within a tenth of a second of seeing his or her
face.

Todorov:
Feminine face changing to more

As the face becomes more feminine, it becomes more

masculine face

trustworthy. It also becomes looking much happier. As it


becomes more masculine, it becomes less trustworthy.

VO:
01:17:14:29

CU eyes, mouth, Jason walking with

Wanna see how your brains snap judgments about

photos in mall

trustworthiness play out in the real world?

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Im taking a few more of these photos to a New Jersey mall to
see if volunteers can call elections based only on some photos.

Jason:
Jason holds up two photos

Who do you think looks more trustworthy?

VO:
01:17:32:06

Two photos side-by-side

Which ones your choice? Lets see what some of these folks
say.

Guy:
Green check on photo

I would have to go with this guy.

Participant:
Im going to go with him.

Jason:
Vote for me, vote for me.

Participant:
I have to go with the one on the right.

Woman:
Im just going by my gut.

Participant:
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Hes got a nicer face.

Participant:
He looks more comfortable. He looks approachable.

Jason:
As it turns out, he beat this guy in a local election.

Participant:
First impressions.

Jason:
01:17:57:17

Jason talking with participants

Your impression was the same as the majority voter. You


didnt know anything about their policies, you didnt know
what they were running on and yet you basically knew who the
winner was.

Participant:
Thats really interesting.

Jason:
Right?

VO:
01:18:07:23

Amazingly, time and again these people chose the actual


winners based just on their looks.

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Jason:
We like to think we make informed decisions when it comes to
politics.

But at a subtle level, were all being persuaded by first


impressionswhether or not we even realize it

Rubiks cube floats across screen,


animated picture with rabbit and gun

VO:
01:18:25:08

Man shopping, crate being smashed,

As you've seen, it doesn't take much to influence your brain

females photo with green check mark

the smallest, subtle factors will nudge it in one direction or the


other

Jason:
Jason on camera, hand on keyboard, man

Wouldnt it be great to take control of the powers of persuasion

dialing phone, stapler

and use them to your advantage? Were gonna show you how
to use a little secret that advertisers have been using on you for
decades.

VO:
01:18:44:18

Stacy shakes hands with interviewer

And it might just help you get your next job.

Stacy:
Im Stacy.

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Interviewer 1:
Thanks for coming in Stacy. Have a seat.

VO:
01:18:51:25

Smashing crates, faces, photos, animated

So far weve seen what happens when your brain is on the

picture rabbit and duck

receiving end of persuasion techniques.

CU womans face

But wouldnt it be great if you could take control and do the


persuading yourself?

VO:
Jason on camera

For instance, wouldnt you like to know how to be more


persuasive, lets say at getting a date or applying for a job?
Well were about to recreate an experiment described by Nobel
Prize Winning Economist Daniel Kahneman in his fascinating
book Thinking Fast and Slow.

VO:
01:19:17:02

Men sitting at desk moving papers

Weve asked a few volunteers to play boss for the day and

around

interview two candidates for the same job.

Play along with our boss and decide which candidate you
would hire.

VO:
01:19:27:07

Hand writing on notebook

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Listen carefully; the interviews will go by quickly. Here comes


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candidate number one.

LOWER THIRD:
PAY ATTENTION
GAME #6

Rico:
01:19:34:06

Stephanie shakes hands with Rico

Hi.

Stephanie:
Hello, Im Stephanie.

Rico:
Stephanie sits

Stephanie. Rico, pleasure to meet you. Have a seat. Great.

Rico:
So how did you hear about the company?

Stephanie:
Through my school.

Rico:
Okay.

Rico:
So tell me a little bit about yourself.

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Stephanie:
Im serious, hardworking and creative. Im also moody, nitpicky and brutally honest.

VO:
01:19:57:01

Stephanie walks out of office

Okay, thats candidate number onewhat do you think? Okay,


now get ready for candidate number two.

Candidate #2:
01:20:06:19

Stacy and Rico shake hands

Hi.

Rico:
Hi.

Candidate #2:
Im Stacy.

VO:
01:20:11:00

Twins walking out of elevator

So heres the key to the experiment:

Were using identical twins--with identical resumes-- which


eliminates all the variables except the candidates own words.

VO:
Listen closely to candidate #2 youre gonna have to decide
soon which one to hire.

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Rico:

01:20:28:11

Tell me a little bit about yourself

Stephanie:
Im brutally honest, nit-picky and moody but Im also creative,
hardworking and serious.

VO:
Fast forward through interviews

Got it? Lets listen to the most important information one more
time so you can make your decision.

One:
1, 2 side-by-side of both interviewees

Im serious, hardworking and creative. Im also moody, nitpicky and brutally honest.

Two:
1, 2 side-by-side of both interviewees

Im brutally honest, nit-picky and moody but Im also creative,


hardworking and serious.

VO:
01:21:05:28

Interviewees B&W, each becomes color,

So which one would you hire? One or two?

Made your decision?

Lets see who the interviewer picks

Rico:
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Rico sitting at desk

I would be more prone to go with the first candidate.

Rico:
The first one, my brainit lit up.

Rico:
The second one had more like a negative vibe.

VO:
01:21:26:12

1, 2 side-by-side of both interviewees

So, was number one your choice?

Number one highlighted, bell dings,

In fact, 80 percent of the people we ran this experiment on

montage of males at desk

hired applicant #1.

Interviewer:
Various interviewers talking about

I think I would go with Stephanie, which would be the first girl

decision

that I saw.

Fred:
The first candidate.

Kevin:
The first candidate.

Dan:
Id pick the first one.

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Fred:
She seemed to have a more positive outlook.

VO:
01:21:47:19

And theres a reason why.

LOWER THIRD:
JOSH ACKERMAN
MIT

Ackerman:
01:21:49:18

Ackerman on camera, Primacy Effect

In this case, the first information you hear stands out and your
brain uses that to color all later information. This is known as
the Primacy Effect.

VO:
1, 2 side-by-side of both interviewees

You probably noticedthe girls are using the exact same


words. Only the order is different.

One:
Serious, hardworking, creative, moody, nit-picky, brutally
honest.

Two:
Brutally honest, nit-picky, moody, creative, hardworking,
serious.

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VO:

01:22:12:15

And that order makes all the difference

VO:
01:22:15:15

Twins walking in side-by-side shot

Everybody knows you want to start with your best foot


forward

But whats amazing is why

SERIOUS

BRUTALLY HONEST

HARDWORKING

NITPICKY

CREATIVE

MOODY

MOODY

CREATIVE

NITPICKY

HARDWORKING

BRUTALLY HONEST

SERIOUS

SERIOUS

BRUTALLY HONEST

HARDWORKING

NITPICKY

CREATIVE

MOODY

MOODY

CREATIVE

NITPICKY

HARDWORKING

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BRUTALLY HONEST

SERIOUS

In situations like these, your brain actually starts to shut down


after the first word or two in an effort to take a shortcut, it
quickly decides yes or no, and doesnt pay much attention to
the rest of the information.

VO:
01:22:33:24

Interview scenarios

In test after test, the vast majority of people chose the applicant
who started with positive words.

Dan:
Dan sitting behind desk, twins walk out

Thats amazing that if you just change the order of adjectives,

of elevator

it can completely change the impression that person makes on


you.

VO:
01:22:46:15

Jay and cameraman, duck and rabbit

From Primacy to the Expert Fallacy To Priming, salesmen,

animated picture, montage of various

advertisers, and politicians have been refining their techniques

sales techniques

of persuasion for decades.

Rubiks cube, cut to Apollo

LOWER THIRD:
APOLLO ROBBINS
DECEPTION SPECIALIST
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Apollo:
01:22:57:00

Apollo on camera

Now that youve learned how some of the techniques of


persuasion work, you might be better at spotting the methods.
For example, try to finish my sentence.

Apollo:
Im thirsty, Id like a nice cold glass of _____

PAY ATTENTION
GAME #7

Three glasses, juice, milk and water

So what beverage comes most quickly to mind juice, milk,


or water?

VO:
01:23:19:16

Glass of milk

If milk was your answer.

Theres a reason

Apollo:
Apollo holding glass of milk, Apollo in

------ it might be because we hid milk throughout the episode.

rewind, blackboard

VO:
01:23:28:18

Rewinding through scenarios

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If you were thinking milk

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Milk sign, twins rewinding into

It may be because we put the thought therefor you

elevator, Milk Drink it Up sign

Glass of milk on desk, Milk Jeans ad

Again and again

Milk picture on wall, cows rewinding

Just a little bit of very powerful persuasion.

in field

Apollo:
01:23:49:20

Apollo pours glass of milk into hat

So is this your choice

Apollo spins hat and puts hat on his head

Or is it just an illusion?

VO:
01:24:00:09

Jay approaches with news questions, Jay

Oh, and if you were wondering if people took Jay Painters

is wearing t-shirt

news stories seriously without the suit, camera and


microphone, check this out.

Jay Painter:
01:24:08:00

Jay asking various shoppers news

Can I ask you a question real quick?

questions, Jay is wearing t-shirt

Man:
Okay.

Jay Painter:
Today Texas announced that they are breaking away from the
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United States, seceding from the United States. I just wanted
to hear what your feelings were about that?

Man:
First time I heard about it just now.

Jay:
Yeah, really. Its been all over the news. You havent heard it?

Man:
Youre lying, right?

Jay:
No, its all over the news. Havent you heard this?

Man:
01:24:29:14

Questioning continues with shoppers

Havent heard about that.

Jay:
Yeah. Look at the news.

Man:
Really?

Jay:
Yes.
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Man:
I watch the news every night man and I havent heard that.

Female:
01:24:35:08

I really dont have time for this.

Man:
Well, who are you anyway?

Female:
This is a joke.

Man:
Thats not ever going to happen. Man, Im sorry, man.

01:24:44:09

CREDITS

01:24:59:15

TO BLACK

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