Wilmington, MA 01887

(978)658-1551 Home
(978)239-2931 Mobile
stephenbosco@comcast.net
www.linkedin.com/in/stephenbosco/

Stephen M. Bosco
______________________________________________________________________
Summary:

Proven solution sales leader with a concentration in software and technology. A dynamic leader with a
track record of team building, sales enablement, process definition, forecasting and sales
positioning/negotiation and execution leading to team over performance. Over 20 years of successfully
selling enterprise solutions to major banking and financial institutions, as well as the insurance, telecom
and cable, healthcare, industrial, utility, and transportation industries.

Experience:
Regional Sales Vice President / Director of Sales- NICE Systems Inc.
Prior positions:

2003 to Present

Regional Sales Vice President EIS Northeast, 2006- 2011

Director of Sales Eastern Region EIS, 2005-2006
Director of Sales Northeast EIS, 2003-2005

Responsible for North America Security Software Sales. Previously led the Eastern Region and Northeast in
Enterprise Software Sales.
Duties include direct and indirect sales, business plan development, sales strategy, account management and
review, prospecting development, legal contracts, channel management, sales force dot com forecasting and
account management execution. Lead, manage, train and develop teams of Regional Sales Managers. Manage
sales through implementation and customer satisfaction.
Solutions include Contact Center Software, Back Office, Compliance Recording, QA, Work Force Management,
Performance Management, Interaction Analytics, Real Time Cross Channel Analytics, and Speech Analytics.
Video Management Software, Situation Management Software (PSIM) and Inform Incident Recreation Software.
Premise Based Solutions as well as Cloud based /Hosted Software as a Service (SaaS) model.
- Consistent President Club Award winner with an average annual revenue goal of almost $20M
- Integral contributor growing the company from $120 million in revenue in 2003 to just
over $1 Billion dollars in revenue during the last 11 years.

Regional Sales Director, Northeast - Witness Systems, Inc.

2001 to 2003

Responsible for directing 8 District Managers, Account Executives and Sales Engineers covering the Northeast
and Eastern Canada.
Business strategy planning, forecasting, account review sessions, fostering business development with channel
sales organizations.
Sales of integrated suite of contact center optimization software. Wins: JP Morgan Chase, MetLife, Comcast,
Adelphia, Royal Bank of Canada, Minacs, Bell Canada, Toronto Hydro, Fleet Bank, Starwood Hotels, Digital
Federal Credit Union and others.
- Achieved 131% of 2001 annual quota
- Number One Sales Director Worldwide 2001
- Presidents Club 2001/Presidents Club 2002
- Achieved 100% 2002 year end goal in November

Regional Manager Worldwide Software Sales, ICSG - Cisco Systems, Inc.

2000 to 2001

Direct Internet Communications Software Group of 7 Sales Representative and 5 Sales Engineers in the New
England and Tri-State territory.
Duties include: Sales, Regional Business plan development, weekly forecasting, monthly budgeting, monthly
account reviews, channel development, regional meetings and presentations, training and education of existing
enterprise sales organization.
Responsible for all contact center software products including IP contact center.
Overlay a region of 18 Regional Managers and 250 sales people within the territories supporting enterprise,
commercial and service provider lines of business.
Responsible for new and existing accounts such as: Fidelity Investments, Putnam, All America Financial, Citizens
Bank, Travelers Insurance, EMC, Staples, ADP, Prudential Insurance, UPS, CSFB/DLJ, Commonwealth
Financial
- Responsible for annual sales approaching $15M
- Highest percentage of goal for ICSG in the Northeast year to date

New System Sales Manager, Eastern Region - Aspect Telecommunications

1996 2000

Responsible for leading a New System Sales team of 8 in prospecting, presenting, strategy, and closing of entire
hardware and software telecommunications offering in Northeast.
Products include ACD, IVR, CTI, Web Agent software, application development, reporting and consulting
services.
Business Development and Sales to key accounts in RBOC, ISP, Cable, CLEC and Fortune 500 companies such
as Bell Atlantic, Cablevision, Aetna, National Discount Brokers, Empire Blue Cross, New York Times, Bank
Boston, Bayer and others.
- Achieved 180% of number in Q4 1998
- Achieved 260% of number in Q1 1999
- Achieved 180% of number in Q2 1999 and achieved yearly quota of $17 million.
- Presidents Club 1999
National Sales Manager
- Achieved 130% or $6.5 million vs. yearly quota of $5 million in 5 months.
- Presidents Club 1998
Director of Sales - Voicetek Corporation (Acquired by Aspect in April 1998)

Establish major accounts by working with switch manufacturers, computer companies, systems integrators,
software houses and specific vertical markets.
Northeast Account Manager- Voicetek Corporation
Development of financial, healthcare and telecommunications markets in the N.E.
- Presidents Club achiever 1996-1997
- Closed the largest single sale in Voicetek history $ 2.9 million
- Achieved 140% of quota for year ending 1997
- Number One Sales Executive World Wide 1996
- Achieved 420% of quota for year ending 1996

Prior Experience:

1995 1996
1993 1995
1990 1993
1987 1990
1984 1987

Periphonics Corporation Sr. Sales Representative

Bell Atlantic Business Systems Services Sr. Sales Representative
Wyle Laboratories, EMG - Systems Sales Representative
Avnet Computer - Computer Account Executive
Wang Laboratories - Technology Specialist

Education:

1980-1984 Salem State College, Salem, MA

B.S., Business Administration / Management Information Systems
Minor in Computer Sciences

Addl Training:

Covey 7 Habits Executive Conversations, Value Selling, Strategic Selling, Holden Sales
Training, Professional Selling Skills, Power Base Selling, Selecting Winners, Managing Though
Change, and The Complex Sale.