Quiz 1

11/5/2014
https://hib.ximb.ac.in/Hibiscus/Quizzes/stuQuizRes.php?qzid=730
Quiz: Quiz-I (OM-I)

# Correct Answers: 20 # Incorrect Answers: 10 # Blank Answers:0 Points Awarded: 10
QNo Question
1
The term order qualifier refers to the characteristic of a product that wins orders in the market place.
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True
False
Correct Answer: 2 Your Answer: 2 Points Awarded: 0.5
When competing on speed, decision making is pushed down the organization structure. True
True
False
An example of the operating decisions that a service firm may make includes
Location of the service facility
Work force policies
Capacity of Service System
Forecasting
All of the above

Which of the following statements are true about time-series forecasting?
Time series analysis is based on the idea that the history of occurrences over time
Time series analysis tries to understand the system underlying and surrounding
Under time -series methods, demand is divided into the time -based components
Time series methods are useful for long-range forecasts when the demand pattern
A, B, and C
If fluctuation in demand are primarily due to randomness, then
Small alpha is chosen
Large alpha is chosen

In cellular layout, similar machines might be grouped together, as in process focused systems, but flow of the family
of parts or products would be arranged in line fashion.
True
False
Correct Answer: 1 Your Answer: 2 Points Awarded: -0
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What is the reaction of moving average to a down (negative) trend?
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1 If negative trend continues, the forecast average will always be below the actual values.
2 If negative trend continues, the forecast average will always be above the actual values.
3 If negative trend continues, the forecast average will be equal to the actual values.
4 The same result as with an up (positive) trend.
8
Generally speaking, layout by process will have a lower fixed cost for facilities and equipment than flow-line layout
(layout by product).
True
False
During the growth phase of a products life cycle, the operations manager is likely to have issues that focus on

1 Elimination of a defects in design, frequent product changes, product design, and development criteria.
2 Comparative product improvements, increasing capacity, and enhanced distribution.
3 Standardization, determining optimum capacity and longer production runs.
4 Reduced product differentiation, cost minimization, and over capacity in the industry.
10
Adaptive forecasting methods are based on the idea that if demand changes sharply,
The weights given to past data should be adjusted.
The parameter, alpha, should be reset periodically.
The parameter, alpha, should be reset based on a continuous tracking of errors.
All of the above.
All of the above.

11
For annual seasonal cycle, the seasonal indexes for each of the 12 months must add up to .
Average demand
12
Annual demand
12
Subjective forecasting method include
Adaptive forecasting
Tracking signal
Delphi
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Double exponential smoothing

13
The Mean Absolute Deviation (MAD) is useful because
It is a measure of the average forecast error
It can be used in selecting the smoothing constant
It provides a substitute for the standard deviation
All of the above.

14
In a supermarket layout, the customary objective is to maximize profit per square foot of space or per linear foot of
aisle.
True
False
15
In an exponential smoothing model
All previous demand data is weighted
Only the most recent demand is weighted
A moving average of previous demand is taken
Only the previous base is weighted
All of the above.

16
The radical change paradigm, introduced by Michael Hammer and major consulting firms, is referred to as:
Total quality management
Synchronous manufacturing
Electronic enterprise
Manufacturing strategy paradigm
Business process reengineering

17
A company that can offer on-site repair in only 1 or 2 hours is an example of a company that is competing on
competitive dimension
Flexibility
Process quality
Coping with changes in demand
Delivery reliability
Delivery speed
18
Which of the following characteristics is not usually associated with batch production?
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products made to customer order
low volume
Stable, predictable demand
general purpose equipment

19
The type of processing structure that is used to produce gasoline, chemicals, and steel is:
Job Shop
Batch
Assembly Line
Project
Continuous Flow
20
The type of processing structure that is used for producing discrete products at higher volume is:
Job Shop
Batch
Assembly Line
Project
Continuous flow
21
The most important performance dimension for a product development project that is using concurrent engineering
is:
Time-to-market
Productivity
Quality
Product flexibility
Product reliability
A, B, and C
22
Which of the following statements regarding mass customization is TRUE?

1 Services may not be produced using a mass customization strategy.
2 Quality is a more important organizational attribute than flexibility if a firm adopts a mass customization
approach.
3 Costs of inventory and transportation often determine the extent that a manufacturer uses mass
customization.
4 A key to being a successful mass customizer is being able to anticipate consumer demands and starting
production as early as possible.
23
A flowchart traces the flow of:
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information through a process.
customers through a process
equipment through a process
All of these can be traced through a process using a flow chart.

24
Which one of the following groups of activities is likely to be shown on a process chart?
Operation, inspection, delay
Operation, capital intensity, flow strategy
Transportation, material flow, physical layout
Storage, delay, personnel involved

25
Standardization refers to
using modules to create unique finished products
interchangeability of parts among products
reducing the number of parts in a product
converting product designs into workable instructions for product manufacture

26
Which of the following is not a use of a process flowchart?
to highlight non-productive activities
to suggest improvements in the process
to describe how an item is to be fabricated
to analyze the efficiency of a series of processes

27
Which of the following processes would be best suited for building a dam?
Project
Continuous
Batch
mass
28
A job process should be preferred when:
workforce and equipment are specialized.
products are made to stock type.
customization is high and volume is low.
customization is low and volume is high.

29
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The product-process matrix used to analyze manufacturing operations brings together the elements of:
volume,process, and intensity.
process, intensity, and product design.
intensity, volume and process
product design, volume, and process.

30
Which one of the following factors is likely to be a reason for MORE vertical integration?
Processes not part of a firm's core competencies
Highly reliable sources of raw materials
High volumes
The need to have more resource flexibility

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11/5/2014

Quiz: Quiz-I (OM-I)

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Location of the service facility

Work force policies

Capacity of Service System

All of the above

Which of the following statements are true about time-series forecasting?

I do not want to answer this Question

If fluctuation in demand are primarily due to randomness, then

I do not want to answer this Question

Small alpha is chosen

Large alpha is chosen

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What is the reaction of moving average to a down (negative) trend?

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I do not want to answer this Question

0 I do not want to answer this Question

I do not want to answer this Question

The weights given to past data should be adjusted.

The parameter, alpha, should be reset periodically.

The parameter, alpha, should be reset based on a continuous tracking of errors.

All of the above.

All of the above.

I do not want to answer this Question

Subjective forecasting method include

I do not want to answer this Question

Double exponential smoothing

The Mean Absolute Deviation (MAD) is useful because

I do not want to answer this Question

It is a measure of the average forecast error

It can be used in selecting the smoothing constant

It provides a substitute for the standard deviation

All of the above.

I do not want to answer this Question

In an exponential smoothing model

I do not want to answer this Question

All previous demand data is weighted

Only the most recent demand is weighted

A moving average of previous demand is taken

Only the previous base is weighted

All of the above.

I do not want to answer this Question

Total quality management

Manufacturing strategy paradigm

Business process reengineering

I do not want to answer this Question

Coping with changes in demand

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products made to customer order

Stable, predictable demand

general purpose equipment

I do not want to answer this Question

I do not want to answer this Question

I do not want to answer this Question

Which of the following statements regarding mass customization is TRUE?

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A flowchart traces the flow of:

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information through a process.

customers through a process