1721 Springhill Dr. Burlington, NC 27217 757.274.

6130
PatrickTDempsey@gmail.com

Professional Summary

Talented administrative professional with background in member relations and network

security. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.
Skills

60 WPM typing speed

Excellent communication skills
Database management
Accurate and detailed
Excellent planner and coordinator

Proficient in Microsoft (Word, Excel,

etc.)
Filing and data archiving
Multi-line phone proficiency
Works well under pressure

Work Experience

2014
Aeterna Gaming
Operation Officer
Planned and coordinated logistics and materials for board meetings, committee meetings
and staff events.
Directed guests and Members of Mass Multi-player Community.
Screened applicant resumes and coordinated both phone and internet interviews.
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices around the office.
Organized all new hire, security and temporary paperwork.
Assisted with event planning, including sponsored tournaments and private community
events.

Completed data entry, tracked resumes and maintained the applicant tracking system.
Assisted senior recruiting staff with recruiting events.
Assessed urgency and priorities before accepting or declining appointments and meetings
with the CEO.
Coordinated board and committee meetings, including schedules and information
preparation and distribution.

2011 - 2013
Juleanns, Chesapeake, VA
Sous Chef
Prepared food items consistently and in compliance with recipes, portioning, cooking and
waste control guidelines.
Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning,
scheduling, supervising, evaluating and enforcing discipline when necessary.
Verified proper portion sizes and consistently attained high food quality standards.
Maintained a skilled kitchen staff by properly coaching, counseling and disciplining
employees.
Developed menus, pricing and special food offerings to increase revenue and customer
satisfaction.
Instructed new staff in proper food preparation, food storage, use of kitchen equipment and
utensils, sanitation and safety issues.
Actively involved in cost control, sanitation, menu development, training, recruitment,
private dining and catering.
Led shifts while personally preparing food items and executing requests based on required
specifications.
Regularly interacted with guests to obtain feedback on product quality and service levels.
Inspected kitchens to observe food preparation quality and service, food appearance and
cleanliness of production and service areas.
Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry,
dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
Positively engaged with customers, offering menu information, providing suggestions and
showing genuine appreciation for their business.
Promptly reported any maintenance and repair issues to Executive Chef.
2009-2011
Jersey Mikes Subs, Chesapeake, Norfolk, Virginia Beach, VA
Store Manager
Prepared food items consistently and in compliance with recipes, portioning, cooking and
waste control guidelines.
Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning,
scheduling, supervising, evaluating and enforcing discipline when necessary.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Developed and rolled out new policies.
Interacted positively with customers while promoting other store locations and services.
Organized special events in the restaurant, including receptions, promotions and corporate
luncheons.
Correctly calculated inventory and ordered appropriate supplies.
Led and directed team members on effective methods, operations and procedures.
Effectively managed payroll and timekeeping, including completion of the proper paperwork
for new hires and terminations.

Met, greeted and encouraged feedback from customers and used feedback to implement
positive changes within the restaurant.

Education

Tidewater Community College - Chesapeake, VA

Associate of Science, 2013 - In progress
Great Bridge High School - Chesapeake, VA
High School Diploma, 2007