KIOSK

Summary

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Company Profile
Creative Arts has made a long-term commitment to achieve excellence in the

ICT, education and services. In respect, Creative Arts Computers Ltd has

worked hard over the last several years to become the country's number one ICT

conglomerate and simultaneously prime education provider of the country.

Creative Arts will represent the image of the country and will carry the national

flag all over the world. Creative Arts will make revolution in the ICT sector and

this is the commitment to the nation. Creative Arts has been working to provide

Total ICT Solution. Another great innovation of Creative Arts Computers Ltd.

is Kiosk. With the mission to deliver great ICT services and results through our

people- to achieve leadership in the ICT markets through the constant pursuit, in

association with the clients and partners, of superior levels of service, efficiency

and quality, Creative Arts Computers Ltd is going to introduce the Kiosk idea in

Bangladesh.

In today’s busy world, kiosk machines and mall kiosks are growing increasingly

popular. Kiosk concept is new in Bangladesh. Recently some of our corporate

and financial sector started Kiosk to provide customer services. But they are

focusing only their own products and services. Our Kiosk will be petty different

from that. Kiosk will include so many feature where people can able to find all

about product information, searching a jobs, looking a daily newspapers, self-

ordering in restaurants, healthcare screening statistics, and much more across a

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variety of segments including retail, business, travel/tourism, communications,

financial, government, transportation, entertainment, Medicare and other

sectors. It will be a portable and an independent stand from which merchandise

is sold, often placed in the common area of a shopping mall, railway station, bus

stand, bazaar, or any crowded areas. It can be placed in any suitable urban or

remotest rural areas where net facility is available. We are designing our Kiosk

model in such way where a person can open his or her own retail store or

business by using a kiosk and avoid paying large amounts of overhead or high

rental fees.

Creative Arts Computers Limited has decided to establish Kiosk center in all

districts, towns and even in the remotest parts of the country where people can

get access their necessary services with a less payment or without any payment.

In Kiosk center people can get information to make their life easy and batter.

People from all professions can be benefited by Kiosk center. Community

people can get their necessary services from Kiosk twelve to sixteen hours a

day, seven days a week.

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What is Kiosk

is IT & ICT, educational service based system,

equipped with modern computers and Internet facilities which provide IT &

ICT enabled services to the urban & rural community people to bring them into

the mainstream of development.

Kiosk is designed in such way where a person can start his/her own business in

any places avoiding paying large amount of overhead or high rental fees.

Mission

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The programs and activities of Kiosk aimed to create a long-term, dynamic and

multifunctional based relationship between the end-users and the service

providers through online largest portal (infobangla.net and kiosk.com.bd).

Vision

With a vision to deliver great ICT service to the community people to achieve

leadership in ICT markets through the constant pursuit, in association with the

clients and partners, of superior levels of service. Digital divide

Goals

1. To make ICT globalization of Bangladesh.

2. Within short time Kiosks concept will reach to the rural community people.

3. To make a communication link between ICT and the rural people.

4. Community people to start using technology to improve their learning, ICT

skills & others.

5. To make the information, services and internet available and affordable to the

rural and urban areas.

6. To make advantages to the investor, sponsor and assistance how best to reach

their products to the community people.

7. To make fixed user a day, who pay small fee to access internet and use other

services.

8. ICT awareness to the community and make it as reliable tools of daily life.

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9. Bridging the gap between rural and city areas with ICT sector.

10. To enhance education facilities in urban and rural areas.

11. To develop ICT ready society who can contribute to build up the nation.

12. To make benefited to the local administration as-well-as the millions of

community people living in the remote villages.

Social Impact by Kiosk

1. Kiosk will increase employment opportunity.

2. To benefits ICT services of poor communities where the technological

infrastructure is inadequate and costs affective.

3. To support community and social development - reducing isolation, bridging

the digital divide, promoting health issues, creating economic opportunities,

reaching out to youths.

4. The community people can access to communication and information via

Kiosk and help more people to access cyberspace.

5. Will provide ICT-enabled services to the community people to bring them

into the mainstream of development.

6. Kiosk will make possible to the rural and urban people to keeping them

outside the ICT network.

7. To help the people for poverty reduction.

8. Kiosk will enhance social, economic, and political development by providing

comprehensive information and communication services.

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9. It will help community people how best to enhance the social acceptability

and reach of the business and to realize their long-term social and economic

sustainability and development goals.

PRODUCT & SERVICE

KIOSK is an outlet for providing mainly IT and related service to its valued

customers within the vicinity of their home and work place. The services to be

provided are:

1. Internet facilities

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Every Kiosk should have the internet connectivity. Our Kiosk will be at

rural area so internet is a step far from your hand. Kiosk associate

company Grameen Phone will provide this internet connection.

2. Scanning and Printing

Every Kiosk has two Desktop PCs and a color printer & Scanner. So that

you can scan any hard documents (Such as: certificates, photos, etc.) and

also can take a color print.

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3. IT Magazine

4. Photocopy

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5. Composing any documentation

6. Video conferencing

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7. Telecom Service:

Mobile phone

Make a call to any operator at home or abroad.

 SIM Card

Grameen Phone mobile sim card is available here on company rate.

 Pre-paid Card

Grameen Phone mobile pre-paid card is available here on company rate.

 Flexi-load

Grameen Phone user can easily Flexy-load any amount of money from

Kisok.

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8. Multimedia Service

a) CD Burning

b) Blank CD

c) Software CD

d) Multimedia CD

9. Your office Corner

Branding pen

Your own company branding pens are available here.

 Branding notebook

Your university and office note book are available in the kiosks.

 Gift Corner

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Your social events participation gift like gift bag and gift boxes are

available.

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10. Your Advertisements.

a) Newspaper.

b) Websites.

11. Customized Business Service

a) Visiting Card

b) Invitation Card

c) Business Poster, PAD

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12. Food Corner

 Biscuites

Different kinds of olympic and pran biscuits are available on Kiosk.

 Coffee

Coffee is available only for 6 tk. and 12 tk. This is provided by

Bancoffee.

 Chips

Different kinds of olympic and pran chips are available on Kiosk.

 Chocolates

Different kinds of olympic and pran chocolates are available on Kiosk.

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The cost to the consumer for service from KIOSK will be less than around 10-

15% from other places such as cyber café and other small shops.

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DISTRIBUTION OF PRODUCT & SERVICE

We divided three classes’ our products for distribution through dealer (channel)

from associate company.

Class “A”

1. Kiosk

2. Electronics products

3. Job consultancy

4. Imported products

5. Billing

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6. Educational services

7. Medicine

8. Banking Service

Class “B”

1. Consumer products

2. Stationary products

3. Advertisement Service

4. News paper and magazines

5. Exclusive and souvenir products

6. Multimedia products

7. Telecom services

8. Food Products

9. Ticketing

Class “C”

1. Technology Support

2. Telemedicine

3. Online education

4. ISP services

5. Development services

6. Any new product

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KIOSK OPTIONS

Option “A”

SL Item Description Qty

1 KIOSK Frame/Structure 1

2 Computer (Pentium4) 2

3 UPS 2

4 Printer 1

5 Scanner 1

6 Head Phone 1

7 Web Cam 1

8 EDGE Modem 2

9 Mobile Sim for Internet 2

10 Two Mobile set, public phone sim and flexi-load (Package) 1

Total Price: 1, 55,000 TK

Option “B”

SL Item Description Qty

1 KIOSK Frame 1

2 Computer (Pentium4) 2

3 UPS 2

4 Printer 1

5 Scanner 1

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6 Head Phone 1

7 Web Cam 1

8 EDGE Modem 2

9 Mobile Sim for Internet 2

10 Two Mobile set, public phone sim and flexi-load (Package) 1

11 Digital Studio Item 1

12 PRAN Products (Package) 1

13 Olympic Products (Package) 1

14 Stationary Products (Package) 1

Total Price: 1, 95,000 TK

Option “C”

SL Item Description Qty

1 KIOSK Frame 1

2 Computer (Pentium4) 2

3 UPS 2

4 Printer 1

5 Scanner 1

6 Head Phone 1

7 Web Cam 1

8 EDGE Modem 2

9 Mobile Sim for Internet 2

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10 Two Mobile set, public phone sim and flexi-load (Package) 1

11 Digital Studio Item 1

12 PRAN Products (Package) 1

13 Olympic Products (Package) 1

14 Stationary Products (Package) 1

15 Automatic Vending Machine 1

Total Price: 2, 25,000 TK

Option “D”

SL Item Description Qty

1 KIOSK Frame 1

2 Computer (Pentium4) 2

3 UPS 2

4 Printer 1

5 Scanner 1

6 Head Phone 1

7 Web Cam 1

8 EDGE Modem 2

9 Mobile Sim for Internet 2

10 Two Mobile set, public phone sim and flexi-load (Package) 1

11 Digital Studio Item 1

12 PRAN Products (Package) 1

13 Olympic Products (Package) 1

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14 Stationary Products (Package) 1

15 Automatic Vending Machine 1

16 Photocopy Machine 1

Total Price: 2, 65,000 TK

VALUE PROPOSITION

Customer will be able to find lot of products /services of their needs in one

place at ease and convenience and at a reasonable and discounted price. The

KIOSK is first of its kind to provide such services to the consumers.

Besides doing business KIOSK is also committed to serve our by introducing an

opportunity for developing entrepreneurs and employment in Bangladesh. The

success of KIOSK can only bring positive results for the society. A Model if

replicated by others will contribute to the economy of Bangladesh.

DEVELOPMENT PLAN

Introduction of KIOSK in the capital – Dhaka city and by Quarter 2008; the

number of initial KIOSK will be 200 all over Dhaka city.

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The complete roll out Kiosks all over the country will done in various phases as

described below between 2008 - 2010

PHASE-1

1. Select and distribute dealership (zone wise) all over the country.

2. Initiate marketing efforts as per plan.

3. During the Initial stage our target is to setup at least 50 kiosks within city

areas.

PHASE-2

1. Select and distribute dealership (area wise) all over the country.

2. Long term promotional plan over the district areas will be carried out as per

marketing plan.

3. During this phase our target will be to set up at least another 250 kiosks over

the country.

PHASE-3

1. During this phase our target will be operation simultaneously between district

and sub-district.

2. Enhance new technology based services to ensure business promotion.

3. Increase marketing promotion into the city areas.

4. During this phase will target to increase at least 300 kiosks setup over the

country.

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PHASE-4

1. During this phase will reduce kiosks setup for repair and error correction.

2. Promotional activities over the each district’s city.

PHASE-5

1. Enhance promotional operation into the unprivileged remote areas.

2. In the village areas will take initiate appropriate operation.

3. Marketing promotion will be redacting over the city areas.

4. During this phase will target to increase at least 100 kiosks setup over the

country.

PHASE-6

1. During this phase will take more promotional activities where will coverage

city and village areas.

2. Kiosks will provide more services.

3. In this phase will get priority to setup kiosks educated and developed areas.

4. During this phase will target to increase at least 450 kiosks setup over the

country.

PHASE-7

1. During this phase will target operation for repair infected area and error.

2. Operation for cover the country.

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3. Preparation for next operation target plan.

4. Make more positive and depend on kiosks our regular kiosks customer.

The placement/location/site of selection of KIOSK will be such that one KIOSK

will not hamper the business of the other KIOSK.

OPERATING PLAN

KIOSK is going to carry exclusively all IT related product from Creative Arts

Computers Limited. Therefore, the stocks will be readily available for supply.

The manufacturing of product will be adjusted by the Creative Arts group

accordingly to ensure smooth and uninterrupted supply.

Also other necessary products will be available from Kiosks as referred earlier

in the service offerings.

With increase in number of KIOSKS more and more products will be made

available to ensure business support.

MARKETING PLAN

KIOSKS are going to ensure the reach of IT services mainly at the door step of

the people. Without further efforts people will be able to get services at different

important places such as markets, shopping malls, railway stations, bus stations,

theme park, children amusement parks, Hospitals, colleges and universities

apartment complexes (such Japan Garden City).

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Dealers will be appointed in gradual phase all over the country to ensure smooth

and uninterrupted supply of products to be carried in KIOSKS.

Technical support will be provided from the Creative Arts Computers Limited

initially free to educate the owners of KIOSKS.

Media Advertisement

1. At the beginning of kiosks market operation will be announced by press

conference. Then will advertise in newspaper concern of kiosks benefits,

activities & sales. These advertise will be continuous process. And others

advertise like billboard, banner, and leaflet will be our strong operation over the

country. But these are operation will jointly with associate company’s

participation which will organize joint marketing team.

Campaign

1. Campaign will bring long term and strong marketing advertising including

success plan and positive awareness. All types of universities, college under

district and sub-district will be various campaigning like quiz competition,

seminar and social cultural program.

2. The campaign will carry to present the products Joint marketing team

individually of associate companies.

3. All campaign program will plan and direction by kiosk (Main Company).

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Program Sponsor

1. Participate in various social cultural program and sports by sponsor. But this

sponsor will organize and finance jointly with our associate’s joint marketing

team.

Souvenir Activities

1. Various souvenir activities like mug, pen, diary, note book, cap, t-shirt etc.

will be organized by joint marketing team.

Kiosks in Market

Currently Located at:

1. Creative Arts Ltd.

HeadOffice

Keari Plaza, Dhanmondi, Dhaka-1205

Creative Arts Ltd.

Prince Plaza, Mirpur Road, Dhanmondi, Dhaka

Work in progress

1. IDB Bhaban

Creative Arts, Shop no# 82 BCS Computer City, Dhaka

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MANAGEMENT TEAM

Board of Directors

Designation Name Background:

Chairman Md. Sabur Khan The Chairman of Creative Arts Group and

Managing Director of Creative Arts Computers Ltd. The Creative Arts

Computers Ltd. is a public limited company.

Director Md. Alauddin AGM of Network Division of Creative Arts Computers

ltd.

Director S M Altaf Hossain CEO of Creative Arts Online Ltd.

Director ABM Mahabubur Rahaman Head, HR & Support, Creative Arts

Group.
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Management

Managing Director: Md. Sabur Khan

The Chairman of Creative Arts Group and Managing Director of Creative Arts

Computers Ltd. The Creative Arts Computers Ltd. is a public limited company.

Executive Director Md: Billal Hossain

Md. Billal Hossian is coordinating from the beginning of Kiosk project. He has

also been its development since its inception. He obtained his Bachelor of

Degree from National University in 2002 and the Diploma and Engineering in

Computer from Institute of Technology Bangalore in India in 2002-2005. Billal

joined Creative Arts computers Ltd. in the Jan, 2006 start his career with kiosk

its research & development.

Technology

Developer Shah Md. Shamsul Alam (Jewel):

Shah Md. Shamsul Alam has been currently working as a Programmer at Kiosk

since August 2007. Key responsibility includes supporting kiosk technical

system, developing and designing kiosk system software. He had served as a

System Admin in Sonali Information Technology Ltd. from November 2006 to

July 2007. He had also worked for University of New Castle (USA), Affiliated

Center Bangladesh where he had held a teaching position as a lecturer in the

department of CSE since November 2006. He has received the B. Sc. Engg.

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Degree in Computer Science and Engineering from the Department of

Computer Science and Engineering (CSE) under Creative Arts in August 2006.

Developer Md. Falgu Karim Md. Falgu Karim working as a developer at Kiosk

from June 2007. His responsibility is to design the Kiosk software system. He

completed his B. Sc. Eng. In CSE from Creative Arts International University in

December 2006.

Conclusion:
 

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