STATE BANK LEARNING CENTRE, PURNEA

NAME OF THE PROGRAMME : PROGRAMME ON FINANCING AGRI GOLD LOAN.

DURATION
: 09.08.2011
COURSE CO-ORDINATOR

: Shri Pramod Kumar Choudhary, Chief Manager (Training)

OBJECTIVE

: Bringing awareness about Agri Gold Loan among employees handling gold loan,
Clarifiacation of doubts Regarding Agri Gold Loan and developeing skill to book

VISION

MISSION
* We will be prompt, polite and proactive with our
customer. * We will speak the languages of young
India. * We will create products and services that
help our customers achieve their goals. * We will go
beyond the call of duty to make our customers feel
valued. * We will be of service even in the remotest
part of our country. * We will offer excellence in
services to those abroad as much as we do to those
in India. * We will imbibe state of the art technology
to drive excellence.

# My SBI
# My Customer first.
# My SBI: First in Customer Satisfaction.

VALUES

TRAINING PHILOSOPHY

1. We will always be honest, transparent and ethical.2.

We will respect our customer and fellow associates.3.
We will be knowledge driven.4. We will learn and we
will share our learning.

Training in the State Bank is proactive, planned and

continuous process as an integral part of organization
development. It seeks to impart knowledge, improve
skills and re-orient attitude for individual growth and
organizational effectiveness.

5. We will never take the easy way out.

6. We will do every thing we can to contribute to the
community we work in.
7. We will nurture pride in India.
SESSION TIMINGS

DAILY BREAKS

: 10.00 A.M. to 11.30 A.M.

Tea

II

: 11.45 A.M. to 01.15 P.M.

Lunch : 01.15 P.M. to 02.15 P.M.

III : 02.15 P.M. to 03.45 P.M.

Coffee : 03.45 P.M. to 04.00 P.M.

: 11.30 A.M. to 11.45 A.M.

IV : 04.00 P.M. to 05.30 P.M.

more

and more business.

N.B. - Participants are advised to be in their respective class rooms sharp at 10.00 A.M.

FACILITIES AVAILABLE
LIBRARY : During tea break, requisition for Library
Books may be submitted in the Office and the same

READING ROOM

: with Magazines/Newspapers

may be obtained between 01.15 p.m. to 02.15 p.m.

INDOOR GAMES

: Carom

OUTDOOR GAMES : Badminton

S.
N.
1

FACULTIES
Shri Pramod Kumar
Choudhary

INITIAL
LETTERS

PHONE NO.

Chief Manager
(Trg.)

PKC

9431814448

pramod.choudhary@sbi.co.in

DESIGNATION

E-mail address

Shri Sanjay Kumar Bhagat

Manager (Trg.)

SKB

9534400417

sanjay.bhagat@sbi.co.in

Smt. Asha Kumari Choudhary

Manager (Trg.)

AKC

9431814447

asha.kumari@sbi.co.in

Shri Bharat Mallik

Manager (Trg.)

BM

9431814426

bharat.mallik@sbi.co.in

Shri Pronob Kumar Sarkar

Manager (Trg.)

PKS

9431814449

pronob.sarkar@sbi.co.in

DATE

SESSION
S

09.08.1
1(DayI)

II

TOPIC DESCRIPTION
Registration, Inauguration, (9.30 AM TO 10.00 AM)
Introduction and Experience sharing, Misconceptions about Agri gold
loan, Way ahead and importance of Agri Gold Loan in Bank.
Agri Gold Loan PSS to A/c closure.

FACULTIES

PKC / BM

AKC

L U N C H

III

All about Agri Gold loan (practical, like verification, Testing (purity),
Weighing of Gold),

PKC/ BM

Important formalities to be completed through role play method.

IV

Open sessions, doubt clearance on Agri Gold Loan,

Quiz.
Feedback and future action plan of each participants
(to be jotted down on white bord in the class)

Chief Manager

BM /SKB