REQUEST FOR PROPOSAL

3G Mobile Telecommunication Network

PART A
INSTRUCTION TO BIDDERS
(ITB)

Ha Noi Jul 2014

Request for proposal

3G Network

Table of Contents
1.

BACKGROUND ..................................................................................................................... 3

2.

RFP DOCUMENT STRUCTURE .......................................................................................... 3

3.

POTENTIAL CONTRACTS .................................................................................................. 4

4.

GENERAL REQUIREMENTS OF THE 3G NETWORK ..................................................... 4

5.

PHASES AND TIME SCHEDULE ........................................................................................ 7

6.

TRAFFIC REQUIREMENTS ................................................................................................. 7

7.

UMTS SPECTRUM ................................................................................................................ 8

8.

ACCEPTANCE ....................................................................................................................... 8

9.

WARRANTY .......................................................................................................................... 8

10.

FINANCING, PRICING AND COMMERCIAL TERMS ................................................. 9

11.

PRECEDENCE .................................................................................................................. 10

12.

FORMAT AND SIGNING OF THE RFP RESPONSE .................................................... 10

13.

STRUCTURE OF RFP RESPONSE ................................................................................. 11

14.

PURCHASER ADDRESS ................................................................................................. 13

15.

DEADLINE FOR RFP RESPONSE SUBMISSION ........................................................ 13

16.

VALIDITY OF THE RFP RESPONSE ............................................................................ 14

17.

CUSTOMERS RIGHT TO THE RFP RESPONSE ......................................................... 14

18.

CONTACTING PURCHASER ......................................................................................... 15

19.

RFP CLARIFICATION ..................................................................................................... 15

20.

AMENDMENT TO THE RFP DOCUMENT ................................................................... 16

21.

COMPLIANCE STATEMENT ......................................................................................... 16

22.

PURCHASERS RESPONSIBILITY AS A PART OF THE WORKS ............................ 17

23.

COMPANY INFORMATION........................................................................................... 18

24.

OTHER TERMS AND CONDITIONS ............................................................................. 19

25.

INTERPRETION ............................................................................................................... 20

26.

GLOSSARY ...................................................................................................................... 21

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1. BACKGROUND
1.1

Gtel Mobile Joint Stock Company, a company duly incorporated under the Laws of
Vietnam, and having its registered office at 280B Lac Long Quan Strest, Buoi Ward, Tay
Ho District, Hanoi,Vietnam (hereinafter referred to as Gtel Mobile)

1.2

Gtel Mobile is owning GSM Mobile Communication Network and is currently providing
service to 50/63 provinces under brand Gmobile

1.3

Saigon Posts and Telecommunications Service Joint-Stock Corporation, a company

duly incorporated under the Laws of Vietnam, and having its registered office at No 45
Le Duan street, Ben Nghe ward, District No1, Ho Chi Minh City, Vietnam (hereinafter
referred to as SPT)

1.4

SPT is owning 3G license on spectrum 850 MHz granted by MIC effective from Mar
2012, include uplink 824 835 MHz, downlink 869 880 MHz.

1.5

SPT and Gtel Mobile have signed a Memorandum of Understanding (MoU) dated date
month year, in which, defines the corporation between SPT and Gtel Mobile to form
Legal Entity to provide Mobile Communication services nationwide in Viet Nam.

1.6

SPT and Gtel Mobile have defined a joint team force (3G Working Team) to develop
the plan and perform preparation works for 3G Network establishment

1.7

3G Working Team (hereinafter referred to as Purchaser) invites Bidders to submit

competitive offer to provide equipment conform to the 3G UMTS standards and related
services in accordance with the requirements of this RFP document set attached hereto.

1.8

Bidders shall address its response with the reference to 3G Mobile Telecommunication
Network Project

2. RFP DOCUMENT STRUCTURE

The RFP document set contains the following documents:
o Part A: Instruction to Bidder
o Part B: Technical requirements

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Section B1 - General Requirement

Section B2 Radio Network

Section B3 Core Network

Section B4 - HLR

Section B5 - Existing Network Information

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Section B6 Acceptance

Section B7 Responsibility Matrix

Section B8 Documentation

Section B9 Warranty services

o Part C: Technical Support Agreement

o Part D: Terms and Conditions
o Part E: License Commitment and Penalty
o Part F: Statement of Compliance
o Part G: Price Schedule

3. POTENTIAL CONTRACTS

Purchaser intends to enter into the following contracts with the successful Bidder and its affiliate
simultaneously where applicable:
3.1

Supply equipment and relevant services for UTRAN Network, hereinafter referred as
UTRAN Contract. Purchaser might, at his own discretion, decide to geographically
split UTRAN network into two areas, which each area having equipment from each
contractor. In this case, there shall be two UTRAN contracts for two contractors

3.2

Supply equipment and relevant service for Core Network, except HLR, here in after
referred as Core Contract. Ericsson shall propose both options, other Bidder shall
propose only option 2, detailed in section B3. Purchaser, as his own discretion, decides
which option to come into contract with successful contractor.

3.3

Supply equipment and relevant service for HLR System, here in after referred as HLR
Contract. Huawei shall propose both options, other Bidder shall propose only option 2,
detailed in section B4. Purchaser, as his own discretion, decides which option to come
into contract with successful contractor.

3.4

Detail scope for each contract and option defined in Part B Technical Requirements of
this RFP Document.

4. GENERAL REQUIREMENTS OF THE 3G NETWORK

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4.1

Purchaser intends to establish 3G network from existing Gmobile 2G network, Bidders

are requested to study existing network information provided in Section B5 Existing
Network Information

4.2

Bidders shall provide solution comply with 3GPP Release 10 specification.

4.3

Bidder shall propose solution so that to allow smooth handover between 2G and 3G
network for both active mode of voice connection/data connection and idle mode.

4.4

Bidders shall provide solution so that Purchaser may allow some or all of his 2G
subscribers using 3G Radio Network for 2G services (voice call, 2G value added
services) without changing subscription to 3G, SIM card, mobile number.

4.5

Proposed solutions shall allow national roaming and international roaming for both 2G
and 3G services, for both prepaid and postpaid subscribers.

4.6

Bidder shall provide the spare parts to meet the warranty requirements. The spare parts
shall be owned by Purchaser in Purchasers warehouse. For the avoidance of doubt, the
spare parts shall not be provided as spare part service under which Purchaser does not
own the spare parts. Bidder shall provide the calculation details, supported with MTBF,
MTTR and alike, in the RFP Response on how the quantity of the said spare parts is
derived.

4.7

Radio Network (UMTS-850 MHz)

4.7.1 UTRAN Contract shall cover equipment supply, RNC installation and integration service,
Radio Optimization service and Training.
4.7.2 UTRAN shall be overlay on existing GSM1800 network, sharing existing site
infrastructure
4.7.3 Proposed solution should provide smooth handover between 2G (GSM1800) and 3G
(UMTS850) networks in active mode (voice and data services) and idle mode.
4.7.4 All Bidders shall propose option 1, completely new UTRAN for 3G network include
NodeB, RNC, OMCR.
4.7.5 Huawei and Alcatel Lucent, as their own decision, may propose option 2 which
maximize the use of existing 2G radio network by upgrading existing BTS (Single RAN)
where possible.
4.7.6 All NodeB shall be HSPA capable with peak data rate at 42 Mbps for uplink and 5.7
Mbps for downlink.
4.7.7 Bidder shall provide Dual-band UMTS850/GSM1800, cross-pole antenna for 100%
NodeB.
4.7.8 NodeB shall support both transmission interface include TDM (nxE1) and FE. This is for
NodeB to be able to use existing Gmobile Transmission Network, and IP transmission
network with higher capacity when Gtel Mobile completed its IP transmission network

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4.7.9 Bidders shall propose solution for NodeB (indoor/outdoor) following detail technical
requirement and quantity defined in Part B section B2
4.7.10 Bidders shall propose solution for RNC (local/remote,...) to accomodate given quantity of
NodeB, subscriber forcast, with defined customer profile mentioned and further detail
technical requirement stated in Part B, section B2. Bidders shall explain in detail the
proposed solution will be the optimal option taking into account TCO for purchaser.
4.7.11 RNC shall support both transmission interface include STM and GE to connect NodeB
through Transmission network.
4.7.12 Bidder shall observer detail scope of work for UTRAN network in Part B, Section B7.
4.7.13 Bidder shall observer further technical requirement for UTRAN network in Part B,
Section B2.

4.8

Core Network

4.8.1 Core Contract shall be full turnkey type, which include equipment supply, installation
service, commissioning service, integration service and training.
4.8.2 All Bidders shall propose option 1 for Core Contract, which include all new equipments
and all relevant services for a complete new core network accommodates 2G and 3G
subscribers. To avoid any doubt, for this option, Ericsson shall propose most up to date
hardware and software solution, and might only utilize existing license from 2G Core
Network where possible.
4.8.3 Ericsson shall also propose option 2, include reuse/swap hardware, upgrade/new software
to accommodate both 2G and 3G subscribers.
4.8.4 Bidder shall observer detail scope of work for Core network in Part B, Section B7.
4.8.5 Bidder shall observer further technical requirement for Core network in Part B, Section
B3.

4.9

HLR

4.9.1 HLR Contract shall be full turnkey type, which include equipment supply, installation
service, commissioning service, integration service and training.
4.9.2 All vendor shall propose option 1 for HLR Contract, which include all new equipment
and all relevant services for a completely new core network accommodates 2G and 3G
subscribers. To avoid any doubt, for this option, Huawei shall propose most up to date
hardware and software solution, and might only utilize existing license from Existing
Huaweis ngHLR.
4.10

Huawei shall also propose option 2, include reuse/swap hardware, upgrade/new software
to accommodate both 2G and 3G subscribers.

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4.11

Service Platform: Not included in this RFP

5. PHASES AND TIME SCHEDULE

5.1

Purchaser plan the following phases for 3G network establishment

# Description
1 Completion time
2 Description
No. of province
covered
4 Total network NodeB
5 2G Subsribers
6 3G Subscribers

Phase 1
Jul - 2015

Phase 2
Phase 3
Jul - 2016
Aug - 2017
Capacity + Coverage Capacity + Coverage
expansion
expansion

Coverage

21

50

63

2,000
1,500,000
1,500,000

3,600
1,200,000
3,500,000

5,077
1,000,000
5,000,000

5.2

Potential Contracts with Bidder shall include a minimum order for phase 1

5.3

In order to meet deadline for phase 1, Bidder shall comply with detail time schedule for
each relevant contract define in Part B Technical Requirements.

5.4

The time for completion of Phase 2, 3 is subject to the market response to 3G services.
Bidder shall acknowledge that Purchaser may at its sole discretion place orders for part or
all of Phase 1B, 2, 3 any time. Bidder shall commit to offer not exceeded unit price,
after all discount, despite of any changes in the order quantity of phase 2, 3.

6.
6.1

TRAFFIC REQUIREMENTS
Bidders shall use the below main traffic indicators for system dimensioning of proposed
systems.

2G Sub split between North/Central/South

(%)
mErl per sub - 2G Subscribers
mErl per sub - 3G Subscribers
Busy Hour Call Attempts, BHCA, 2G
subscribers

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Phase 1

Phase 2

Phase 3

20/10/70

20/10/70

20/10/70

20
15

20
15

20
15

2.4

2.4

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Busy Hour Call Attempts, BHCA, 3G

subscribers
Busy Hour Data Usage per sub (MB)
6.2

Phase 1

Phase 2

Phase 3

2.0

2.0

2.0

10.9

10.9

10.9

Bidders shall observed further detail input for traffic and capacity requirement in Part B
Technical Requirements.

7. UMTS SPECTRUM
7.1

Bidders shall provide 3G network to support 11 MHz paired spectrum as the followings:
o Up Link:

824 MHz 835 MHz

o Down Link:

869 MHz 880 MHz

7.2

Bidders shall acknowledge proposed equipment and solutions are free from potential
interference come from other sources include existing operators (such as GSM900,
EGSM900), and collocated GSM1800 BTS from Gmobile.

7.3

Bidder shall provide the 3G Network to allow Purchaser to use any of the 5 MHz pair
carrier frequency for launch, and other carrier for capacity upgrade.

8. ACCEPTANCE
8.1

As general requirement for acceptance, Bidder shall demonstrate

8.1.1 All equipment are brand new

8.1.2 All equipment, functions, features and services have been delivered to Purchaser and
meet performance requirements defined in Acceptance Procedure, part B of this RFP
document.
8.2

Bidder shall observer the Acceptance Procedure in Part B, Section B6

9. WARRANTY

9.1

Bidder shall include 12 months of warranty from Final Acceptance Certificate (FAC)

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9.2

The warranty shall include all equipment and services supplied by Bidder. To avoid any
double, this includes equipment from Bidders 3rd party suppliers and alike.

9.3

Bidder shall provide adequate Repair and Return (R&R) service to ensure that the spare
parts and the SLA are sufficient to meet the warranty requirements as detailed in Part D
and Part B

10. FINANCING, PRICING AND COMMERCIAL TERMS

10.1

Purchaser shall apply the below general payment terms:

-

Down payment: 10% of total contract value, upon contract signing

Equipment delivery: 35% of total contracts value upon equipment delivery to

Purchasers warehouse

PAC: 35% of total contracts value

FAC: 20% (remaining) of total contract value

10.2

Purchaser does not anticipate the need to call for any re-submission of price after the
deadline for the RFP Response. Bidder shall submit the best and final price in its
submission.

10.3

Bidder shall provide a compliant statement to the key terms and conditions as stated in
Part D of this RFP document.

10.4

Detail pricing requirements provided in Part G Price schedule

10.5

Bidder shall observe that the price shall be DDU for equipment and DDP for services
with details in Part G Price Schedule. Bidder shall also provide the price for equipment
with delivery terms based on CIP to Vietnam port of entry.

10.6

Bidder shall acknowledge that Purchase has the right to award contract to any of the
options, or certain part of each option, and other rights as described in paragraph 17 of
this document.

10.7

Bidder shall undertake that the proposed solution will meet functional, capacity, data rate,
SLA and KPI requirements for phase 1. Bidder will be responsible for any shortfall of
elements of associated services to meet such requirements and shall bear the costs of such
parts. If the Bidder completes the works without some of the parts in the BoQ, the lump
sum price shall be adjusted so that non-delivered parts are not payable by Purchaser.

10.8

For each Software Release, all features shall be deemed as included in the supply of the
awarded contracts, unless Bidder has stated what features are not included explicitly and

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such exclusion will not affect Bidders obligations to meet Purchasers requirements as
set out in this RFP Document.

11. PRECEDENCE
Purchaser has attempted to make the contents consistent in all parts of this RFP Dossier. In the
event of any inconsistency, the following order of precedence shall be applied:
o Part A
o Part D
o Part I
o Part B section 1
o Part B section 8
o

Other sections of part B

12. FORMAT AND SIGNING OF THE RFP RESPONSE

12.1

Bidder is required to prepare and submit to Customer one (1) original version and two (2)
copies of the complete RFP Response, clearly marking each "ORIGINAL" and "COPY"
as appropriate. The original and each of the copies shall include paper hard copy and
software on CD ROM, containing a complete soft copy of the response in Microsoft
Office format AND a complete Adobe PDF format document.

12.2

In the event of any discrepancy between them, the original shall govern the two (2)
copies of entire response.

12.3

The original and copies of the RFP Response shall be typed or written in indelible ink
and each shall be signed by the Bidders legal representative or his duly authorized
person(s). All pages of the RFP Response must be initially signed by person or persons
signing the RFP Response.

12.4

The RFP Response shall contain no erasers or overwriting except as necessary to correct
errors made by the Bidder. In this case, such correction shall be initially signed by the
person or persons signing the RFP Response.

12.5

The RFP Response shall be signed by the person(s) duly authorized by the Bidder and the
Bidder shall provide a list of all their names and contact information including emails and
mobile phone numbers of the relevant authorized individuals that Customer may wish to
issue questions on the RFP Response

12.6

All RFP Response and any material submitted with the RFP Response shall become the
property of Customer and will not be returned. Customer will not pay any remuneration

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or cover any of the costs incurred in relation to the preparation of the RFP Response,
presentations, or any subsequent activities unless otherwise provided for in the formal
agreement entered into between Customer and the successful Bidder.
12.7

The RFP Response as well as all correspondence and documents shall be written in
English. However, Purchaser may request Bidders to translate its submitted RFP
Response into Vietnamese at the Bidders own expenses.

13. STRUCTURE OF RFP RESPONSE

13.1

The Bidder shall prepare RFP Response as below structure each folder (in hard copies)
and each file (in soft copy) shall be named logically:
Volume 1

Executive summary
Bidders information

Volume 2

RFP compliance Statement (Part A to H)

Bidders Technical Proposal
Bidders Project Plan
Others

13.2

Volume 3

Price Schedule (base on Section 1 to 8 templates)

Volume 4

Response to Key Terms (Part D to F)

Volume 1 shall contain the following information:

13.2.1 Volume 1A: Executive Summary is to outline the key elements of Bidders response,
highlighting any major features, functions, or areas of support that differentiate Bidders
solution from competitors, as well as the major reasons why the Bidder, together with
others who shall participate (including, but not limited to, joint venture parties, major
subcontractors, lending institutions, etc.), is qualified to supply the solution. The
summary should not exceed 5 pages. The Bidder shall note that any pricing mentioned in
the summary shall be reflected in Volume 4, including any volume or exceptional
discounts. Bidders Executive Summary will highlight total price for each phase.
13.2.2 Volume 1B: Bidders information (e.g. Company Information, experience, etc.)
13.3

Volume 2

13.3.1 Volume 2A: Shall include the detail Statement of Compliance (SoC) for each section or
sub-section in Part A to H of this RFP Document.

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13.3.2 Volume 2B shall include separate Bidders proposed solutions to Purchasers

requirements. Bidder shall explain the advantage of proposed solution to meet optimum
TCO for 3 phases. Bidders shall demonstrate proposed implementation plan having
minimum impact to existing 2G operation and services.
13.3.3 Volume 2C Bidder Project Plan shall include at least the following milestones where
applicable

Frame Supply Agreement and first PO signing (Contract signing)

Delivery schedule and equipment arrival dates to Vietnam ports

Completion of Custom clearance

Equipment delivery to Sites

Equipment installation plan

Commissioning Plan

Integration Plan

PAC

FAC

13.3.4 Volume 2D shall contain all generic product documentation of each element proposed by
Bidder. The information shall include:

Operational Architecture and description

Product Description/Manual

Interface Requirements

Generic Hardware Descriptions

Software features detailed description for each Software release

Dimensioning principles of each platform / system

Other Services offered by Bidder

13.3.5 Volume 2E shall contain the description of all software features, especially for the
features that are not included in the supply of the 3G network
13.3.6 Volume 2F: Shall contain product roadmap
13.4

Volume 3

13.4.1 It shall contain all price information for the supply of the 3G Network in accordance with
the requirement in Part I of the RFP Document.
13.4.2 Bidder shall submit the competitive offers for all phases defined in paragraph 5.1.

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13.4.3 Bidder shall provide a shopping list all software features that are not included in the
price. For those features that are excluded from the supply of the 3G Network, Bidder
shall explain the reason why those features are not required
13.5

Volume 4

13.5.1 It shall contain Bidders response and Statement of Compliance to the key terms and
conditions as stipulated in Parts D to F.
13.5.2 Customer reserves the right to change the requirements in Parts D to F during the contract
negotiation.

14. PURCHASER ADDRESS

The RFP Response shall be delivered in a sealed and stamped envelope with the written address
to Purchaser as following:
Nguyen Thi Mai Phuong
Chief Operation Office, Gtel Mobile JSC.
280B Lac Long Quan, Tay Ho, Ha Noi, Viet Nam
Tel:

+84 (0) 99 666-1888

Email: Phuong.nm@gmobile.vn
And copy to
Nguyen Dac Lam
3G Network Project, Gtel Mobile JSC.
280B Lac Long Quan, Tay Ho, Ha Noi, Viet Nam
Tel:

+84 (0) 99 699-5555

Email: Lam.nd@gmobile.vn

15. DEADLINE FOR RFP RESPONSE SUBMISSION

15.1

The deadline for the RFP Response submission is at 5:00 pm, on 14th November 2014
Vietnam time.

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15.2

Customer may call upon Bidder to give its presentation on its RFP Response, to explain
its capability to undertake the work contemplated by this RFP Document and to respond
to any questions from Purchaser.

15.3

Purchaser anticipates that a series of RFP clarification meetings will be carried out for a
period of about two to three weeks immediately after the deadline of submission above.
Bidder shall prepare the resources and expertise for responding to the clarification.

15.4

Purchaser may ask Bidder for clarification of its RFP Response, including breakdowns of
unit rates. The request for clarification and the response shall be in writing and no change
in the price or substance of the RFP Response shall be sought, offered or permitted.

16. VALIDITY OF THE RFP RESPONSE

16.1

Bidders RFP Response shall remain valid for a period of one hundred eighty (180) days
from the deadline of submission.

16.2

Purchaser may solicit Bidders consent to an extension of the validity period of submitted
RFP Response

17. CUSTOMERS RIGHT TO THE RFP RESPONSE

17.1

Purchaser reserves the right to accept or to reject any RFP Response and reject all RFP
Responses at any time, without incurring any liability whatsoever to the affected
Bidder(s) or any obligation whatsoever to inform the affected Bidder(s) the ground(s) for
Purchaser's action. Purchaser will have no responsibility to provide any explanation or
reason for its decision.

17.2

When it is entered into the contract(s), Customer reserves the right to vary the quantity of
the Goods, change type of equipment, add up phases, and change the work contents in the
options. Bidder shall not change the unit price or other terms and conditions in its RFP
Response.

17.3

The issuance of the RFP Document and its delivery to Bidder does not bind Purchaser to
enter into any discussion, negotiation or agreement with any Bidder. Purchaser makes no
representation or warranty as to the accuracy or completeness of any information in the
RFP Document and has no liability whatsoever related to any such information if it is
used outside the 3G Mobile Telecommunication Network Project.

17.4

After being submitted, the RFP Response shall not be exchanged, changed or cancelled
except for special circumstances and subject to Purchasers prior written consent.
Customer will not return the RFP Response to Bidder.

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18. CONTACTING PURCHASER

18.1

Bidder shall not contact Purchaser on any matter relating to its RFP Response from the
time of its submission unless there is a request from Purchaser.

18.2

Any effort by a Bidder to influence Purchasers decisions on the RFP Response

evaluation or RFP Response comparison may result in the rejection of such Bidders RFP
Response

19. RFP CLARIFICATION

19.1

Purchaser has attempted to make this RFP Dossier clear and self-explanatory to Bidder.
However, if any Bidder believes that clarification is necessary, it may request for
clarification no later than one (1) week from the RFP Response submission date. All
requests for clarification regarding this RFP must be faxed and emailed to the address
specified in paragraph 14 above. Purchaser shall make reasonable efforts to respond to
those requests within two (2) working days after receiving the Bidders request for
clarifications. Bidder shall use the template in Annex 1 of this document for clarification

19.2

Purchaser may also request that Bidder attends a conference of Bidders with question and
clarifications relating to this RFP Document

19.3

Written copies of Purchaser's response to requests for clarification (including an

explanation of the query but without identifying the source of inquiry) shall be provided
to all Bidders.

19.4

Purchaser shall not be bound by, and the Bidders must not rely on, any oral interpretation
or clarifications of this RFP Document by any person, regardless of whether or not such
person is an authorized representative of Purchaser, as the case may be.

19.5

Purchaser might call upon Bidder to give presentation on his RFP Response to explain his
capability to undertake the work stated on this RFP document and respond to any
question from Purchaser

19.6

Bidder shall not contact Purchaser on any matter relating to its RFP Response from the
time of its submission unless there is a request from Purchaser.

19.7

Purchaser anticipates that a series of RFP clarification meeting will be carried out for
period of about two or three weeks immediate after the deadline of submission. Bidder
shall need to prepare the resources and expertise for responding to the clarification.

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20. AMENDMENT TO THE RFP DOCUMENT

20.1

At least three (3) working days prior to the deadline for submission of the RFP Response,
Purchaser may, for any reason, whether at its own initiative or in response to a
clarification requested by a Bidder, modify/alter any terms and conditions of this RFP.

20.2

Any amendments thus issued shall be part of this RFP, and shall be notified in writing to
all Bidders. These amendments shall accordingly be binding on them. Bidders who
received the Amendments by fax, telex, email must treat such amendments as an integral
part of this RFP and shall acknowledge its Receipt of each amendment in writing to
Purchaser.

20.3

In order to give Bidder reasonable time to take the amendments into account in preparing
their RFP Response, Purchaser may, at its discretion, extend the deadline for submission
of the RFP Response.

21. COMPLIANCE STATEMENT

21.1

Bidder shall comply with all the instructions contained in this ITB when preparing its
RFP response. A point-by-point compliance statement for this ITB is to be submitted

The Bidders Statement of Compliance (SoC) in respect of each section and/or subsection
of this RFP Document (from Part A to I) shall state (in MS Word every heading, letter
and number) of this RFP, whether the Bidder:
21.2.1 meets the requirements of that section and/or subsection in full, in which case, the Bidder
shall respond to that section and/or subsection with Fully Comply for full Compliance
(provided that any qualifying statement or references given in connection with such a
response shall be disregarded for contractual purposes and shall not intonate, in any
manner, partial or non-compliance of that section and/or subsection); or
21.2.2 partially complies or meets with the requirements that section and/or subsection, in which
case the Bidder shall respond to that section and/or subsection with Partially Comply
and state clearly as to what aspects of such requirements are NOT or partially complied
with (provided that all other aspects of the said requirements in respect of which the
Bidder has not stated partial compliance or non-compliance shall be deemed to be fully
compliant with); or
21.2.3 cannot fully meet the requirements of that section and/or subsection, in which case the
Bidder shall respond to that section and/or subsection with Not Comply,
21.2

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21.2.4 provided further that, in the case of 21.2.2 and 21.2.3 above, the Bidder shall also state
the reason for the partial compliance and/or non-compliance and whether and to what
extent this such partial compliance and/or non-compliance would have an effect on the
requirements of other sections and/or subsection
21.3
21.4

21.5

21.6

21.7

21.8

Bidder shall use the original documents issued by Customer to make the SoCs and their
response shall retain the original formatting and file type as this RFP.
Bidder shall further mark up using MS Word track changes to reflect the change they
propose. The Bidder shall not insert any empty brackets without figures (e.g. <> for
payment terms or LDs) nor insert comments rather than a mark up.
If any section and/or subsection in the RFP requests the Bidder submits information or an
explanation of a requirement then the Bidder shall respond with Fully Comply to
indicate full compliance and submit the relevant information and/or explanation. If the
explanation is in a separate document, a pointer which clearly links to the paragraph,
page and the document name shall be given in the point by point compliance statement.
Should the Bidder be fully compliant in respect of a complete section without comments,
then the Bidder need not break down the SOCs per subsection unless further information
is either requested or required to substantiate the compliance.
It is of great importance to Customer that the Bidders compliance list is exhaustive and
without contradictions in terms. Any sections and/or subsection in respect of which no
response is made or is responded with Noted or any other similar shall be deemed to
have been responded to with a Fully Comply response and full compliance with the
same shall accordingly be deemed.
Bidder shall also fill in the compliance summary table templates in Part H Compliance
Summary Table.

22. PURCHASERS RESPONSIBILITY AS A PART OF THE WORKS

22.1

Purchasers responsibilities are stated in Part B Responsibility Matrix. If there are any
responsibilities or obligations not mentioned in the RM, the Bidder shall state explicitly
all of the responsibilities or obligations required from Purchaser in the delivery and
fulfilment of the Works.

22.2

Bidder shall include a detailed requirement of all equipment, services, facilities and other
activities that the Bidder requires Purchaser to provide in order to fulfil its scope of
supply, bearing in mind the requirements of this RFP. The Bidder shall respond to the
RM in their response. Any line item not explicitly mentioned as Purchasers
responsibility shall be deemed to be part of the Works responsibility of the Contractor

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23. COMPANY INFORMATION

The Bidder shall submit the following information on its local company and parent company:
23.1

Legal information

23.1.1 Parent company legal name and domicile, when applicable

23.1.2 Legal name and domicile of the relevant company, history of the company, and a proof of
license to carry out business in the jurisdiction of Vietnam
23.2

Financing information

23.2.1 Financial highlights of the relevant company and parent company for the past 3 fiscal
years (2011 to 2013):

total gross revenue worldwide and local, if there is a local representative

R & D spending for the solution worldwide and local, if there is local R &
D

audited financial statement for the global company (Forms 10-K or

equivalent)

audited financial statement for the local/regional representative (Forms 10K or equivalent)

Credit rating (S&P or Moodys)

23.2.2 Number of current full-time personnel of the relevant company and parent company:

23.3

Total

Involved in the solution offering R&D

Involved in the solution offering execution (not including sales)

Involved in the solution offering execution in Asia Pacific

Involved in the solution offering execution in Vietnam

Other information

23.3.1 Bidder shall state the interoperability of its equipment with other vendors equipment,
especially with Ericssons Core and Huawei GSM BSS, Alcatel Lucent GSM BSS
equipment
23.3.2 A written statement on the end of life / end of support of the hardware and software
technology employed. The hardware and software technology should at least be
supported for the next 10 years starting from commercial use of the solution.

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23.3.3 The Bidder shall state what quality standards, especially for equipment installation,
commissioning, optimization, and subcontractor management, they have deployed in
their local and international organizations and how this is audited.
23.3.4 List of other companies that the Bidder has cooperated with to produce UTRAN network
equipment. The Bidder shall specify which part of products belonging to such
cooperation being supplied for Purchasers Project.
23.3.5 Major historical milestones (date founded, date of solution released, etc.) of the relevant
company and parent company
23.3.6 Bidder should indicate whether any party to be involved in the solution is currently being
investigated by any governmental agency in any jurisdiction that Bidder or the partners
operate
23.3.7 Bidder should also indicate whether Bidder, any of its relevant local company or parent
company or its partners is currently in litigation with regard to fulfilment of contractual
obligations, performance, or copyright and patent infringement
23.3.8 Bidder should details the nature of relationship between the Bidder and each partner
involved in the solution
23.3.9 Any additional information the Bidder deems useful for the evaluation of their
qualifications
23.3.10Information about other manufacturer(s) whose equipment is offered to this Project.
Notary certified true copies of business registration of the manufacturer(s), in case the
Bidder offers to supply the Goods under the Contract, which are not manufactured /
produced by him.

24. OTHER TERMS AND CONDITIONS

24.1

This RFP Document contains confidential commercial and technical information of

Purchaser. Upon Bidders Receipt of this RFP Document, Bidder undertakes not to
disclose or use any information contained in this RFP Document for any purposes other
than for responding to this RFP Document. The non-disclosure requirement applies
between Purchaser and the Bidder and its partners, associates and related companies.

24.2

Bidder shall keep confidential all the information it have received in relation to this RFP
Document. Bidder must not make any advertisement, announcement, circular, press
release, statement or other publicity to any media regarding their participation in this RFP
process, including the submission of their RFP Response, without prior written consent of
Purchaser.

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24.3

Bidder shall acknowledge that Purchaser may disclose to its affiliates and business
partners related to this Project the information or documentation submitted by Bidder in
response to this RFP Document.

24.4

All documents issued to Bidder by Purchaser (including this RFP Document and any
further communication from Purchaser related to this RFP Document) and the Intellectual
Property Rights contained therein shall remain the property of Purchaser. They are
furnished to the Bidder solely for the purpose of facilitating the preparation and
submission by the Bidder of a response.

24.5

Bidder must not make any advertisement, announcement, circular, press release,
statement or other publicity to any media regarding their participation in this RFP
Document, including the submission of its RFP Response, without prior written approval
of Purchaser.

24.6

Purchaser may evaluate the RFP Responses of the Bidders for selection of one or more
Bidders, who then shall supply the equipment, accessories and services of UTRAN
Network.

24.7

The Bidder shall bear all costs associated with the preparation and submission of its RFP
Response, and Purchaser shall, in no case, be responsible or liable for those costs,
regardless of the conduct or outcome of the RFP process.

24.8

Until definitive contracts are entered into with the winning Bidder(s), Purchaser has no
obligation to purchase from any Bidder.

24.9

Purchaser reserves the right to accept or reject any part of any Proposal or all Proposals at
any time prior to entering into a definitive contract with the winning Bidder(s), without
any liability whatsoever to any party or any obligation whatsoever to inform the affected
Bidder(s) the ground(s) for Purchasers action or decision

25. INTERPRETION
25.1

Where reference is made to Bidder this applies to the respondent entities of this RFP.
Where a reference applies to a Contractor this shall be construed as the obligations of
the successful Bidder that has entered into a contract with Purchaser.

25.2

Unless explicitly stipulated, any requirement whereby it is stipulated includes this shall
be interpreted as includes but not limited to.

25.3

Unless otherwise stipulated, for a requirement stated as an option, the Bidder shall
mandatory respond to this requirement and price this separately as an option whereby
Purchaser may, at their discretion, then include the item in the overall scope. Discounts
related to this Option should also be clearly indicated.

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25.4

For requests made by Purchaser in this documentation (unless explicitly requested as an

option) or solutions offered by the Bidder in their response, the terms capable of,
capacity, support with reference to a capacity of an element subsystem, system or a
feature or functionality shall mean that the solution offered already includes the
aforementioned capacity, capability or functionality and has been included in the price of
the associated current hardware and / or current software.

25.5

Should the Bidder observe any conflicting or obviously missing requirements in this
RFP, the Bidder shall explicitly request for clarification according to the process as set
out in this RFP. A Bidder shall not have the right to use conflicting requirements as an
argument to defend inability to meet his overall obligations or to justify a price increase.

25.6

By responding to the RFP, the Bidder represents that all responses, documents and
information given in response to or in connection with this RFP are true and not
misleading and acknowledges that
o they are representations on which Purchaser will rely for the purpose of deciding
whether to enter into the Contract with the Bidder and, in the event that Purchaser
does enter into the Contract with the Bidder, will have induced Purchaser into
doing so, and
o Purchaser has provided sufficient information for the Bidder to respond. Bidder
shall not argue for any price increase because of missing or insufficient
information provided by Purchaser.

26. GLOSSARY
2G

2nd Generation

3G

3rd Generation

BSS

Base Station Subsystem

FAC

Final Acceptance Certificate

FE

Fast Ethernet, Ethernet standards that carry traffic at the nominal rate of
100Mbit/s

GE

Gigabit Ethernet, sometimes referred as GbE or 1GigE, protocol allow

transmitting Ethernet frame at rate of a gigabit per second

GGSN

Gateway GPRS support node

GSN

GPRS support nodes

GSM

Global System for Mobile Communications

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HLR

Home Location Register

ITB

Instruction To Bidders

KPI

Key Performance Indicator

MTBF

Mean Time between Failures

Node B

Term used in UMTS equivalent to the BTS (base transceiver station) description
used in GSM

RAN

Radio Access Network (sometimes referred as Radio Network)

PAC

Preliminary Acceptance Certificate

SGSN

Serving GPRS support node

SLA

Service Level Agreement

STM

Synchronous Transport Module

TDM

Time-Division Multiplexing

UTRAN

UMTS Terrestrial Radio Access Network, sometimes referred as URAN, it is the

Radio Network of UMTS network system

UMTS

Universal Mobile Telecommunications System, it is a third generation mobile

cellular system for networks based on the GSM standard, developed and
maintained by the 3GPP

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ANNEX 1 RFP CLARIFICATION REQUEST TEMPLATE

RFP CLARIFICATION REQUEST

Date:
Name of Bidder:
Contact person:
Email:
Mobile No.
Subject 1:
Document part:
Section number:
Page number:
Question 1:
Question 2:

Subject 2:
Document part:
Section number:
Page number:
Question 1:
Question 2:

Subject 3:

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