Developing

Health &
Independence
Annual Review
2013-14

www.dhi-online.org.uk | @dhi_online

DHI Annual Review 2014

About DHI

Welcome

Our Vision

Our values

Meeting the needs of the individual.

Making a difference in the community.

Mission Statement
DHI challenges social exclusion
by supporting people to achieve
their potential and contribute to
the richness and wellbeing of their
community. DHI is flexible, creative
and person-centred in its approach,
valuing each individual and their
circumstances as unique.

Self-direction to encourage
independent thought,
action and self-respect.
Stimulation to offer a stimulating
environment allowing innovation
and creativity to flourish in
individuals.
Zest for life insofar as it is not
damaging to self, others, or the
environment, to enable individuals
to pursue goals that further their
happiness and joy for life.
Flexibility underpinning all our
efforts is the need to be open,
flexible and responsive to change.

Where to find us
A46

Yate

M5

A38

DHI South
Gloucestershire
M4

M32

Warmley
Bristol

Swindon

DHI Swindon
& Wiltshire

DHI Bath &

NE Somerset

Bath

DHI
Bristol

A419

DHI Bath & NE Somerset

The Beehive, BA1 5BD
Project 28, BA1 1TP
DHI Midsomer Norton, BA3 2DP
DHI Bristol
Brunswick Square, BS2 8PE
DHI South Gloucestershire
DHI Kingswood, BS15 8BD
DHI Warmley, BS30 8XN
DHI Yate, BS37 7PA

A37

DHI Somerset
DHI Yeovil TA2 6HB

Midsomer Norton

A36

DHI Somerset
A303

DHI Wiltshire
DHI Swindon, SN1 1QH
Community 4, SN13 0HH

Head Office
Developing Health
and Independence
15-16 Milsom Street,
Bath BA1 1DE
T 01225 478 730
F 01225 589 411
info@dhibath.org.uk
www.dhi-online.org.uk

Message from the Chair

of Board of Trustees
Sarah Talbot-Williams

Contents

Welcome to DHIs 2013-14 Annual

Review, which celebrates the
achievements of staff, volunteers,
peer supporters and service users
across the organisation.

DHI Client Achievement Awards 5

During the 2013-14 financial year

DHIs services continued to grow
despite the challenges that face the
social care sector, including on-going
cuts and increasing need. In terms
of service delivery, this means that
DHI is able to support an increasing
number of people each year,
including their families and carers,

CEO Report, Message from Chair 3

Financial Activities

to be more independent and lead

happier, more fulfilling lives. This
report highlights some of the areas
where we have made a difference.

DHI in the community

Housing Support

Supported Housing

Drugs and Alcohol

10

Families & Carers

12

Personalisation

14

Volunteers

15

Thanks

16

CEO report
Rosie Phillips, CEO
To achieve maximum impact DHI
believes it is essential to take a
whole person approach, addressing
everything from housing and financial
concerns to health problems, or
damaging life experiences.

and achieve their own goals using

newfound skills and strength.

But against a backdrop of reduced

funding and growing demand to meet
the needs of an ageing population there
is increasing pressure on social care
services to deliver more for less.

DHI has always believed in

developing strong partnerships with
local community groups, charities,
businesses and statutory services. This
year saw us forge a number of notable,
new relationships with, for example, the
APEX consortia in B&NES (p8), The
Care Forum in Bristol (p11), and Peters
House in Yeovil (p9).

So I am proud to say that over the past

year DHI rose to the challenge with
creativity and innovation, helping
over 4000 people to turn their lives
around and build a better future. This
is due to the efforts of our amazing
team of staff, and volunteers, who have
tirelessly supported clients to develop
their confidence, overcome barriers,

As this review demonstrates, DHI

continues to excel in supporting
people to support themselves. So a
big thank you to every one of our
staff, peer supporters, volunteers,
partners, and friends, whose hard
work empowers others to take back
control of their lives and positively
re-engage with society.

DHI Annual Review 2012/13 / www.dhi-online.org.uk

DHI rose to the challenge

with creativity and innovation,
helping over 4000 people to
turn their lives around

DHI Annual Review 2014

DHI Annual Review 2014

Summary of Financial Activities

Client Achievement Awards, 2013

For the year ended 31st March 2014

Where the money comes from

In November 2013 DHI staff, trustees, and

friends, including local councillors and
commissioners, gathered at the Bath Royal
Literary and Scientific Institution to celebrate
the achievements of DHI clients and their
positive contributions to the community.

Fees & Charges: 1.5%

Fundraising & Investments
& Other Income: 1.5%
Housing Rental Income: 2%
Grants & Donations: 5%
Contracts & SLAs: 90%

The Impact Award was given to one

of DHIs most active peer supporters,
Steven Wiltshire, for his tremendous
efforts in convincing other service
users to engage with treatment
services. Steve regularly offers
encouragement and support at DHIs
alcohol detox drop-in and with the
ALS scheme at the RUH (see p10).

How the money is spent

Governance: 1.3%
Family Services: 3.6%
Social Enterprises: 4.6%
Brokerage and Direct
Payment Services: 4.7%
Young Persons Treatment
Services: 5.5%
Housing and Housing
Support Services: 31.1%
Drug & Alcohol Treatment
Services: 49.18%

DHI Annual Review 2012/13 / www.dhi-online.org

DHI Annual Review 2012/13 / www.dhi-online.org.uk

The DHI Team Award went to Off The

Wall (OTW), a quarterly magazine
written and produced by DHI clients
and volunteers. Now on its 28th issue,
its been a great year for the OTW team
who continue to focus on the subjects
that matter most to DHIs clients. We
would like to take this opportunity to
thank all OTW contributors for their
dedication and hard work.

It was an absolute pleasure to

present the awards to people
who have overcome extremely
difficult obstacles and made
positive changes in their lives
Dr Phil Hammond Annual Event host

The Dave Miel Award was presented

to Kurt Knight. Kurt was recognised for
his hard work in assisting other clients
and sharing the knowledge and skills he
gained in his own recovery. Prior to his
time with DHI Kurt had an extensive
history of cocaine and alcohol use and
was a prolific offender in Bristol. This
culminated in a violent drug-related
incident that led him to DHIs Criminal
Justice Team and forced him to
reconsider his lifestyle. By engaging with
our Reducing Substance and Violence
Programme (RSVP) Kurt became
abstinent and completely turned his life
around. He has now been a highly active
peer mentor for over a year and recently
completed a plumbing apprenticeship.

DHI Annual Review 2014

DHI Annual Review 2014

DHI in the Community

Out of the Shadows

30 & 31 May 2014

In 2013-14 DHI continued to raise its profile;

fostering and building local relationships to play
as big a role as possible in creating a fairer,
more inclusive community for all.

A thought-provoking
and entertaining
project
Emma Firman

Sainsburys Local
Charity Of The Year

Bath Half
Marathon

Community
Champion Nomination

DHI were delighted to be selected

as charity of the year by Sainsburys
Local in Bath (Monmouth Street) and
awarded a Community Grant of 500;
particularly as the nomination came
from former DHI client Sean Forster,
who is now employed at the store as
Team Leader.

In March 2014 seven of DHIs fittest

clients, staff, and friends kindly raised
funds for the charity by joining over
eleven thousand others for the Bath
Half Marathon 2014.

DHI Reach teams Annie Farrow was

nominated for Community Champion
Of The Year in The Bath Chronicle Pride
Of Bath Awards for her dedication in
engaging with rough sleepers as part of
DHIs assertive outreach programme.

DHIs Promenade Theatre Event

As part of the 2014 Bath Fringe Festival DHI collaborated with the internationally acclaimed Natural
Theatre Company to produce Out Of The Shadows. This hugely successful promenade theatre
event offered an entertaining and thought-provoking look at societys approach to poverty through
the ages; whilst raising awareness of issues DHI clients still face today.
Tourists and locals followed costumed guides through the city streets as a cast of DHI clients
and Natural Theatre Company players performed scenes devised by DHIs creative writing group
from Roman, medieval, Georgian, Victorian and 1960s periods. The event finished at our Beehive
treatment centre, where the public could see how DHI supports individuals to overcome social
exclusion. See pictures and comments from the public (right).
6

DHI Annual Review 2012/13 / www.dhi-online.org

An excellent,
multi-layered
performance.
Humbling and
motivating.
Richard White

DHI Annual Review 2012/13 / www.dhi-online.org.uk

DHI Annual Review 2014

DHI Annual Review 2014

Housing Support

Supported Housing

Having a suitable place to live is crucial to achieving a

healthy, independent, positive and fulfilling life. DHI is
committed to supporting people in finding safe,
secure accommodation. Some of our developments
in this area include...

DHI Supported Housing

provides a safe supportive
environment for clients who
are now committed to achieving
an abstinent lifestyle

Reach Floating Support

Home Turf Lettings

In 2013 the Bath Reach team moved to our head office on

Milsom Street. In partnership with Curo and Stonham they
continue to offer vital advice and support to those individuals
who are homeless or vulnerably housed.

It was an exciting year for Home Turf Lettings

(HTL); DHIs social enterprise designed to increase
private rental sector (PRS) housing available to
those on housing benefit and low incomes.

508 Reach clients supported towards

independent living in 2013-14
APEX partnership
In April 2013 DHIs Reach team joined nine other B&NES
advice agencies, including CAB and Swan, to form the
Advice Partnership for Excellence (APEX) to provide
accessible, joined up advice and support for those on the
margins of society.

P4A in Mendip and

South Somerset
In May 2013 DHI and Stonham jointly launched the new
housing support service, Pathways For Adults (P4A) in
Mendip and South Somerset. The service has already helped
over 260 individuals to live independently and develop
valuable life skills.

HTL was shortlisted for the prestigious Landlord

and Lettings Awards under the Not-For-Profit
category and commended by the judges as an
inspiring example of working with landlords to
the benefit of both parties.
A few of HTLs other 2013-14
highlights include:
E xpansion into Bristol, one of only two PRS
organisations approved to work with Bristol
City Council
Opened

our second move on property in
Lambridge Place, Bath
Secured

funding to expand our Empty
Homes Scheme
R
 eached an impressive tenancy
sustainment rate of 96%
Successfully

placed our 55th tenant!

This year I received the keys to my own

home in Bath. I now have the platform to
rebuild my life to become a valuable and
respected citizen, father, and son.

New DHI Detox Room

SDAS Housing

In January 2014 DHI announced its merger

with Peters House in Yeovil, adding to our
portfolio of supported housing in the south
west region. After extensive refurbishment
Peters House reopened in October 2014 as
a four bedroom shared property for those
with drug or alcohol issues. Bob Betts,
Chairman of Friends of Peters House, said,
Clients will now be able to access a range
of activities so they can build life skills such
as gardening, budgeting, carpentry and
house management.

In response to an increased need DHI

added a second detox room to its
Burlington Street supported house. At
just one-tenth the cost of traditional
residential rehab or hospital units, this
community-based detox suite offers
tremendous value for money, and
reduces hospital overnight stays to help
ease overcrowding.

Earlier this year DHI began a specialist

housing related support service as part
of Somersets new drug and alcohol
treatment service (SDAS). SDAS clients
can access DHIs twelve units of abstinence
supported housing and six units of scripted
accommodation in Frome, Yeovil and Wells.
DHI also provides housing advice clinics
across the county to assist SDAS clients on
their road to recovery and independence.

Case Study
Carls Story

In the six months prior to

entering DHIs supported
housing Carl, 33, was admitted
to hospital over twenty times due
to alcohol and heroin use. He
slept rough, struggled with manic
depressive moods, and had
begun to self-harm.
Carl initially struggled to trust staff
and other residents, but eventually
completed a three week alcohol

Stonham

home
group
DHI Annual Review 2012/13 / www.dhi-online.org

Clients on exit from Champneys House,

Frome, who were accessing education,
training, employment or volunteer
opportunities 100%

Peters House Merger

Sam Home Turf Lettings tenant

Abstinent clients who successfully moved

on from Barton Buildings, Bath 88%

DHI Annual Review 2012/13 / www.dhi-online.org.uk

and opiate detox at Burlington

Street. Whilst still residing there
he began to access groups, 1:1
counselling and worked hard to
rebuild family relationships. As his
confidence increased Carl offered
mentor support to new residents
and became house representative.
He has reduced his reliance on
support and is now looking to
return to his teacher training so he
can build a better future.

DHI Annual Review 2014

DHI Annual Review 2014

Drugs & Alcohol

Drugs & Alcohol

During 2013-14 DHIs Drug and Alcohol Recovery

Services in B&NES and South Gloucestershire
assisted over 1,300 adults in their efforts to overcome
substance misuse and lead active, fulfilling lives.
This included innovative partnerships, programmes
and a new office in the centre of Bristol.

85% of Project 28 youth

service clients reduced or
ceased substance misuse.
103% increase in successful
client exits in South Glos.

RSVP Programme Expands

Recovery Caf

After a successful pilot in B&NES, DHIs Reducing

Substance and Violence Programme (RSVP) has now been
commissioned by South Gloucestershires Police and Crime
Commissioner. The service delivers specialist interventions
to reduce offenders propensity for domestic violence, helping
to turn their lives around. Domestic violence agency Survive
works with DHI to provide all partners of RSVP clients with
a womens safety worker. Read more about one of RSVPs
success stories on page five.

DHI launched a new Recovery Caf at the S.Glos treatment

centre in Tower Road North, Warmley. Funded by South
Gloucestershire Council, The caf provides a safe space dropin with tea, coffee, and internet that encourages people to
access formal and informal support to aid their recovery.

RUH Alcohol Liaison Service

154 bed days saved in first nine months of service
29,000 saved by the RUH in the first quarter of 2014
Baths Royal United Hospital has seen
a year on year rise of 12% in alcoholrelated readmissions. In response
to this worrying trend DHI now
has two full-time Hospital Liaison
Support Workers at the RUH as part
of an innovative Alcohol Liaison
Service (ALS). The service aims to

Dhi Bristol
In November 2013 DHI opened a new
office in the heart of Bristol as part of the
Recovery Orientated Alcohol and Drugs
Service (ROADS).

Survive wholly supports an effective perpetrator

programme (RSVP) in South Gloucestershire.
There is a gap in provision for this valuable
service which aims to tackle domestic abuse
at its cause. We feel there would be many
benefits to the whole community.

The new service has been commissioned

by Bristol City Council to provide a
more effective and joined-up range
of treatment and support for those
struggling with substance issues.

Anna Smith Chief Executive, Survive

Case Study
Jamies Story

In April 2014 Jamie Floyd set off on a

600 mile sponsored bike ride from
Warmley to Lands End, raising over
350 for DHI. For most people this
would represent a huge challenge,
but for Jamie it represented the
culmination of so much more.
An alcoholic at the age of twelve,
Jamie had grown up in the care
system and battled depression all
his life. Just one year before his
epic ride Jamie was a chronic, longterm dependent on amphetamines
and living in his dealers shed.
Then his Housing Support Officer

10

introduced him to DHI.

Working alongside ARA, St Mungos,

BDP, and BSDAS, DHI delivers
Peer Support training and
placements for those already in
recovery
Advocacy for those accessing
ROADS treatment (delivered
through The Care Forum).
Families & Carers Support Service
for those affected by a loved ones
substance misuse
Tackling discrimination in the
community.

Peer Support
DHIs innovative Peer Support
programme offers comprehensive
training and support for those who
are in recovery and now want to give
something back. Once trained, our Peer
Supporters volunteer across ROADS
treatment services and in the wider
community; sharing their invaluable
experience and encouraging others to
make positive changes in their lives.
Between November 2013 and April 2014
DHI Bristol trained 38 Peer Supporters
and found placements for 24.

It is going brilliantly with P

and C [peer supporters]. They
are great and making such a
positive impact on the patients
they are seeing.

Jamie committed to recovery and

stayed clean from the day he arrived
at DHI. He attended the Recovery
Caf on an almost daily basis;
accessing acupuncture, art therapy
and a cycle maintenance group.
He eventually began providing
peer support to other service users
in Warmley and promoting DHIs
services throughout S.Glos. After
returning from his journey Jamie
now has his own flat thanks to DHIs
Access Scheme and has ambitions to
open his own bike business.

DHI Annual Review 2012/13 / www.dhi-online.org

reduce costly emergency visits and

readmissions, minimise bed days, and
increase engagement with community
treatment services once discharged.
The ALS is a great example of joint
working between DHI, the RUH,
and the Specialist Drug and Alcohol
Service provided by AWP.

Sally Cownie, Clinical Nurse Specialist

Drug Team, BRI Bristol

DHI Annual Review 2012/13 / www.dhi-online.org.uk

11

DHI Annual Review 2014

DHI Annual Review 2014

Families & Carers

DHI Reach Out Festival

for Families & Carers

It is estimated that for every person

experiencing a drug or alcohol issue
five others are negatively affected.
These can include wives, husbands,
parents, children, grandparents,
siblings and friends.

DHIs day-long Reach Out event in Bristol now in

its seventh year offered a unique opportunity for
families and loved ones from across the south west to
share their experiences with peers and professionals,
and raise public awareness of this hidden issue that
touches so many lives.

They need emotional and practical

support in their own right, and this can
also contribute significantly towards
their loved ones own recovery. We offer
a range of services including groups,
1:1 and signposting.

The day was a big success and included

moving stories from family members,
practical workshops with health and
social care professionals, and a keynote
speech from Duran Duran bassist and
long-time friend of DHI, John Taylor, on
his own personal experience of addiction
as both user and concerned other.

342 families are currently

supported by DHI across B&NES,
South Gloucestershire, and now
Bristol, as they struggle with a loved
ones substance misuse.
500 people accessed DHI Bristols
Families & Carers service in its first
five months

Case Study
A Fathers Story

Family Champion
Throughout the year DHIs Family Champion
volunteer, Jenny Millward, courageously shared her
own personal story on radio, TV, at conferences,
and in groups, in a bid to raise awareness of DHIs
support service and how it can help the thousands of
people affected by someone elses substance misuse.
DHI would like to take this opportunity to thank
Jenny for all her time and effort.

When your sons a drug addict

the world can be a very lonely
place. It is not news that you want
to share. It feels like as a parent
its your fault. Days at the office
were hard; lack of concentration,
visits to the lavatory to cry in
private. I had a very blessed life,
but now there was a black cloud
hanging over me.
But DHI helped me understand

12

I hadnt been a cause of his

addiction. They helped in my
behaviours and how to react to my
son under various scenarios. DHI
also helped me understand the
cycle of addiction and recovery.
There were some tough lessons
to learn. But my son now tells me
that these behaviours have been
instrumental to his recovery. I am
grateful for the support that DHI
provided to me and my wife.

DHI Annual Review 2012/13 / www.dhi-online.org

Events such as these are vital to both the families

and support communities dealing daily with issues
of addiction. So often they feel isolated, unclear of
how to proceed and silenced by the stigma they
perceive to be attached to this widespread and
indiscriminate disease. John Taylor

One of the key aims of the event was to

gain first-hand insight from families and
carers on how to improve services. With
a wide range of professionals from across
the south west present, Reach Out was
an opportunity to give loved ones a voice
where it mattered and play an active role
in shaping services for others.

FREE

ONE DAY
FAMILIES & CARERS
EVENT

AllwitTh specogialetguehest rJo2hn Ta0ylor14

Connecting with
people that have
the same problems
as you, I think that
is number one,
thats a priorit y.

John Taylor

BASS PLAYER AND CO-FOUND ER

OF DURAN DURAN

Reach Out Family Festival

Saturday 14 June 2014, 10am 3.30p
m
The Station, Silver Street, Bristol BS1
2AQ
FREE one day Families & Carers
event
Tackling stigma and isolation for
those affected
by a loved ones substan ce misuse.
For more informat ion and / or to
join the mailing list
please email events@dhibath.org.uk
or call 01225 329411 or 01225 478730
Supporte d by:

Final lineup subject to last minute

change
DHI Registered Charity No. 1078154
Company No. 3830311

DHI Annual Review 2012/13 / www.dhi-online.org.uk

13

DHI Annual Review 2014

DHI Annual Review 2014

Personalisation Services

Dhi Volunteers

DHIs personalisation services work primarily

with individuals with disabilities or health
problems to put them in charge of the care
and support they receive.

34% reduction in GP visits by High

Attenders, saving a GP surgery an
estimated 19,000 a year

Wellbeing Project (Social Prescribing)

In 2013/14 DHI undertook an in-depth evaluation of
its Wellbeing Project in South Gloucestershire, which
since 2009 has worked to address underlying social and
practical issues that may be impacting on a clients health
and wellbeing. The evaluation findings were impressive:
as well as ongoing improvements in clients health and
wellbeing, the service saw a reduction in the number of
clients making repeat use of GP, A&E and hospital services,
thereby generating significant cost savings for the NHS.

20% reduction in Emergency

admissions by Wellbeing clients

This year DHI significantly

increased its pool of dedicated
volunteers by 39%, providing
a fantastic 179 hours per week
of added value and support
to clients and staff across all
our services.

Whether it was running social activities at our

Project 28 youth service, manning the Needle
Exchange, befriending the old and vulnerable,
assisting with groups at the Beehive treatment
centre, or providing vital admin support to our
central services team, we would like to offer our
heartfelt thanks to all those who generously
gave up their time and energy to make a
difference over the past year.

Swindon Brokerage & Direct Payments

November 2013 saw the launch of DHIs new Brokerage &
Direct Payment Support Service in Swindon. The service
promotes our core values of self-direction and flexibility
by supporting people eligible for funding from adult social
care to live more independently, and equips them with the
skills and tools to do so.
Connecting Communities (South Gloucestershire)
In 2013-14 DHIs South Gloucestershire Personalisation
Services team developed new, more effective ways of
working that enabled them to exceed their contract target
of 180 by supporting 279 clients towards their goal of
achieving greater independence and self-direction.

Wellbeing Project
Case Study
Mrs Ks Story

Mrs Ks GP referred her to DHI due

to depression and heavy use of
anti-depressants. Our Wellbeing
Practitioner identified that Mrs Ks
husband had recently abandoned
her, leaving her with sizeable debts
and three children to raise alone This
had sent Mrs K into a depression. She
had begun to self-harm, and talked
about handing her children over to
social services.
DHI supported Mrs K in accessing
Bristol Debt Advice, who set up a
manageable debt repayment plan.
DHI also referred her to counselling
and a befriending service for

14

emotional support. This simple form

of support clearly represents good
value for money compared to the
costly alternatives of; taking children
into care, emergency housing for
homeless family, numerous GP visits,
and hospitalisation due to self-harm or
suicide attempts.

I risked losing everything. If I hadnt

had the support from my wellbeing
worker, we would have been homeless
and I would have had a breakdown.
I cannot put into words how grateful I
am. My children are happy because
Im happier. I am paying off my debts
and my housing is safe. Mrs K

DHI Annual Review 2012/13 / www.dhi-online.org

Get Involved

Donate

We are keen to build on this success and are

always looking for more compassionate individuals
to volunteer some of their time in supporting DHI
clients on their road to independence.

Alternatively you can make a charitable

donation to DHI through:

If you feel youd like to get involved you can learn

more about our current volunteering roles and
download an application form at:

www.dhi-online.org.uk/volunteering
Or you can contact us directly at:

volunteers@dhi-online.org.uk

www.justgiving.com/dhi
Make a cash donation at any of our sites or send
a cheque made payable to DHI to:

15-16 Milsom Street, Bath, BA1 1DE

Thanks
DHI relies on many individuals and organisations who are generous with their
support over the year. Thanks to all of you, we are grateful for all that you do...
Stakeholders
Avon and Somerset Probation Trust
Avon and Somerset Police & Crime
Commissioner
Bath and North East Somerset Council
Bristol City Council
District Council Local Government
(Empty Homes Fund)
Mendip District Council
Sedgemoor District Council
Somerset County Council
South Gloucestershire Clinical
Commissioning Group
South Gloucestershire Council
Swindon Borough Council
Wiltshire Council
Benefactors
Sainsbury Community Grant
Bath Abbey with St James
Parish of St Mary the Virgin
Charities Trust (Payroll Giving)
Colston Collegiate School
Malmesbury Abbey Guild
Mr Scurr
Mrs H El-Filali
Ms SA Davies
Mr & Mrs Veale
Mrs JA Dillamore

Company No: 3830311 Charity No: 1078154

Patrons
Ken Loach
Midge Ure (Patron of Off the Wall)
Board of Directors
Sarah Talbot-Williams, Chair
Sarah Davis, Vice Chair
Ken Littlewood, Treasurer
Irene MacDonald
Brenda Moore (resigned October 2013)
Peter Miles (resigned October 2014)
Philip Milner
Alex McNeil (Resigned July 2013)
Martin Sandbrook
Will Rolt
Bob Betts (Resigned July 2014)
Anna Reutt
Mark Lake
Company Secretary
Dawn Saxon
Staff
A heartfelt thanks goes to all our staff
and volunteers for their hard work
and commitment to DHI over the past
year. Your enthusiasm and willingness
to go the extra mile for clients is much
appreciated.

Auditors
Monahans Chartered Accountants
Clarks Mill, Stallard Street
Trowbridge, Wilts BA14 8HH
Bankers
Unity Trust Bank plc
Nine Brindleyplace, Birmingham B1 2HB
NatWest Bank (Investments)
379 Milsom Street, Bath BA1 1DS
Solicitors
Thring Townsend Lee & Pembertons
Midland Bridge, Bath BA1 2HQ
Bath Half Marathon Runners
Thank you to all of you who took part
in the Bath Half Marathon to raise
funds for DHI.
Partners
We would like to thank all of our
partners who work with us including;
ARA, BDP, CRI, Turning Point, AWP,
The Care Forum, Knightstone Housing
Association, Clean Slate, all our private
landlords, Bristol Credit Union,
Orchard Medical Centre, members of
the Community4 Partnership; Alabar
Christian Care and Support, Green
Square Group and Splitz Support Services
and also our REACH partners, Stonham
and Curo Housing Association.