CRM

Mkt

Sales

Service

Applications:
CIC
Web UI: web User interace...
Web channels
Mobile
Satyam

------>>>

Nestle

End user (EP)

Web ui has been introduced by sap from 6.0

web ui functionality will be controlled using Business Role...

Satyam

----->>>

Mkt

Nestle

Sales

Service

employees who ever working this dept will be get assigned with the relevant..
Department
Marketing dept end user

Business Role(sap standard bus role)

MarketingPro

Sales dept end user

Salespro

Service dept end user

Servicepro

Call center

Business Role:

IC_Agent

Marketingpro
Salespro
Servicepro

Busieness Role: packaging the functionality as per job function.

Business Role
NavigationBar Profile
Layoutprofile
Technical Profile
Role Configuration Key profile
PFCG Role

Nestle
Mkt

Sales

Mkt Employees(business Role)

Sales Employee(bus role)

Mkt Managers(Bus role)

Sales Mgr(Bus Role)

Mkt VP(Bus role)

Service

Sales VP(Bus Role)

Mkt Directors
Customize your own Business Role.
Path: IMG -> CRM -> UI Framework ->Busienss Role -> Define Business Roles.
Nestle Mkt Manager
Nestle Mkt Employee
Assign Business Role to Employee/Position.
Goto Org structure select Position where ever you wanted to assign..
Select postion GOTO Menu ->Detailed Object -> Enhanced Object description
Select Business role in Active tab pageand click on create InfotypeBusiness
Role: ZNESMKTMGR

Save it..
Tcode: su3

Profile:
Navigation bar Profile:
Navigation Bar Profile
Work Centers(Home,calendar,Marketing,Report)
Work center Link Groups
Logical Links
Direct Links
2. Customize our own Navigation bar profile.
path: iMG -> CRM -> UI Framework -> Technical Role definition -> Define Navigation
bar profile.
Stanadard navigation bar profile.
MKT-PRO
SLS-PRO
SRV-PRO
When ever you wanted you create your own Navigation bar profile will select
Standard one and click on copy as rename as per client requreimeent..
Select MKT-PRO and click on copy as rename as ZMKTEMP Nest mkt employee save
it..
Create a new Work center to our Navigation Bar profile
Create: doble click on Define workcenter folder
SRV-MD-ALL(Master data relevant work center) this we wanted to
assign to our role..
Select SRV-MD-ALL click on copy as rename as ZNESTMD save it

Select MD-ALL click on copy as rename as NestleMasterdata save it..

Assignment:
Double click on Define Profile folderselect your profile..ZNESMKT double click on
Assign work centers folder.. click on new entries
ZNESTMDALL
ZNESTMDDATA

a. Create our own Logical Link

Corporate Account Create(MD-ACC-CR)
Employee Creation(MD-EMPl-CR)
You need to identifiy standard link then you can copy and rename

Employee creation..

Crteate our own Workcenter Link group.

Findout standard WC link group

MD-BP-CR

Select MD-BP-CR click on copy as rename as ZNESTMDWLINKGRP

If you wanted to add above created Logical Links..

Assign Navigation Bar profle to our Busness Role.