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About Air Charter Service (ACS)

Experts in Cargo Aircraft Charters
Your Personal Account Manager
Global Coverage
Time-Critical Cargo Charters
Technical Expertise
A Full Range of Cargo Aircraft
Industry Requirements and ACS Solutions
Heavy and Outsized Cargo
Dangerous Goods
Urgent Go Now
Remote and Hostile Locations
Humanitarian Aid
AOG Solutions
Why Air Charter Service?
Contacts

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Copyright 2012 Air Charter Service. All rights reserved.

Founded in 1990, Air Charter Service (ACS) has grown steadily

to become one of the worlds leading providers in cargo aircraft
charters. Today, we employ more than 250 aviation experts
worldwide, co-ordinating over 6,000 full charters a year, and
earn an annual revenue in excess of $400 million.
Operating fully staffed offices across North America, South
America, Europe, Africa, CIS, the Middle East and Asia, we
are fluent in more than 40 languages. We are committed
to providing a level of personal service which exceeds your
highest expectations, so that you can enjoy total peace of
mind, entrusting us with your cargo.

EXPERTS IN
CARGO AIRCRAFT
CHARTERS

Our experience and technical expertise in cargo chartering are

what set us apart from many of our competitors. Every account
manager spends time on the tarmac, learning exactly what it
takes to run a successful cargo flight from start to finish.
We have access to over 50,000 aircraft worldwide and, with our
global network of offices, will always be able to find the right
aircraft for your cargo needs.

YOUR PERSONAL
ACCOUNT MANAGER
The key to our success is our approach. Your personal account
manager will start with the enquiry and manage the entire process
through to the end, providing you with a single point of contact, along
with progress reports, to ensure that you have all of the information
which you require. Our experienced team is available 24/7, with
members undertaking six months intensive training, before they can
manage an account. Our trainees are also required to rep charter
flights, watching ground movements and cargo being loaded.

GLOBAL
COVERAGE

ACSs global reach and long-standing relationships with a multitude

of airlines ensure that we have the ability to access over 50,000
aircraft worldwide. Our global network of offices works together
to source the most competitive rates and contributes to our longlasting and ongoing success.

TIME-CRITICAL
CARGO CHARTERS

We have extensive experience in providing aircraft

tive
An urgent part is required for this automo
factory but has to come from overseas.

Your personal account manager will liaise with

our global network of offices

charters in time-critical scenarios, creating rapid and

to find the most suitable
aircraft for your cargo

The part arrives in time losing no down time

in production.

The order is fulfilled.

effective solutions in go-now situations. We can have a

flight airborne within an hour of confirmation, using our
strong and far-reaching industry connections to source
suitable aircraft quickly.

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TECHNICAL
EXPERTISE

Our experienced cargo team has a wealth of technical

expertise. With so many varying loads, it is vital that
we understand the dimensions and capabilities of each
and every aircraft, ensuring that the right solutions are
created for your cargo.

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A FULL RANGE OF CARGO AIRCRAFT

Aircraft Type

Maximum Payload (kg)

Main Hold Size (LxWxH) (cm)

Main Door Size (WxH) (cm)

Load Volume (m3)

600

386 x 103 x 130

65 x 113

4.3

B 727-200F

24,042

2,712 x 351 x 213

340 x 218

186

1,000

368 x 127 x 120

160 x 109

4.5

B 757-200F

36,000

3,327 x 353 x 213

340 x 218

238

401 x 121 x 111

91 x 99

5.6

A310-300F

40,500

3,300 x 477 x 240

318 x 244

270

B 707

40,000

3,500 x 310 x 220

340 x 231

162

DC 8 62F

42,000

3,300 x 322 x 218

355 x 215

220

Piper PA-31
Kingair 90
Lear 25

1,360

Cessna 406

1,400

340 x 129 x 130

120 x 120

Bandeirante

1,500

590 x 133 x 144

180 x 143

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Metro II

1,250

Maximum Payload (kg)

Main Hold Size (LxWxH) (cm)

Main Door Size (WxH) (cm)

Load Volume (m3)

A300 B4F

44,500

3,550 x 477 x 245

318 x 244

300

Metro III

2,000

918 x 115 x 105

135 x 130

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DC 8 71/73

45,000

3,900 x 313 x 210

350 x 216

302

Falcon 20

2,041

609 x 152 x 140

187 x 140

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IL-76

48,000

1,850 x 345 x 325

345 x 325

900 x 110 x 127

135 x 130

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180

SD 360

3,200

840 x 176 x 180

141 x 166

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B 767-300F

54,000

3,890 x 450 x 250

340 x 250

450

DC-3

3,500

1,000 x 200 x 216

216 x 174

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DC 10-30

65,000

3,725 x 558 x 234

356 x 259

484

85,000

3,850

1,110 x 162 x 175

135 x 130

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MD 11

4,400 x 488 x 244

350 x 259

AN 26

5,500

1,110 x 220 x 160

230 x 167

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IL 96-400T

88,000

4,440 x 571 x 286

485 x 287

580

ATR 42

5,700

1,385 x 226 x 175

130 x 150

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B 747-200F

111,583

4,800 x 486 x 304

SD 340 x 312
ND 356 x 249

759

640 x 440

Saab 340

575

HS 748

6,000

1,055 x 180 x 180

267 x 172

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AN 124

120,000

3,650 x 640 x 440

ATR 72

8,200

1,796 x 226 x 175

127 x 153

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B 747-400F

120,200

4,800 x 486 x 304

SD 340 x 312
ND 356 x 249

735

BAe ATP

8,200

1,550 x 200 x 180

163 x 172

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AN 225

250,000

4,535 x 640 x 440

640 x 440

1100

10,000

1,050 x 215 x 220

240 x 227

AN 74

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Aircraft Type

750

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DC 9-15F

10,400

2,340 x 274 x 205

346 x 206

91

Mil 8

4,000

534 x 230 x 180

234 x 182

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AN 12

18,000

1,355 x 280 x 240

280 x 240

85

AS 332

4,000

681 x 180 x 147

130 x 135

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B 737-400F

19,237

2,440 x 319 x 214

340 x 210

154

Ka 35

5,000

452 x 130 x 132

120 x 120

L-100-30

21,000

1,609 x 301 x 260

340 x 274

140

Mil 26

20,000

1,200 x 320 x 310

290 x 320

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INDUSTRY REQUIREMENTS
AND ACS SOLUTIONS

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We receive a wide range of requests daily, from AOG and

hazardous goods to go-now and outsized loads. In order
to provide the successful solutions in the examples which
follow, we rely on our industry experience and knowledge.

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HEAVY AND
OUTSIZED CARGO
Requirements:

Solution: TECHNICAL EXPERTISE

CARGO: Control unit

It was by applying many years experience and discussions with various

WEIGHT: 36 tons

operators that ACS was able to determine whether this was, in fact,

Our organisation was hugely impressed with the professional and get-it-done attitude

AIRCRAFT: IIyushin-76

loadable at all. ACS ensured that the operation would be successful by

of your team; as you can see, they went way beyond the call of duty in this operation.

ROUTE: Vatry International, France Port Harcourt, Nigeria

making sure that loadmasters went to the site, measuring and checking
everything, before a contract was agreed on. The cargo fitted, with only

We did not expect you to get involved in such a way, but, on reflection, without your
assistance, the operation would have been a much tougher assignment.

An experienced logistics organisation urgently required an aircraft to

millimetres to spare, and arrived safely in Port Harcourt.

transport an extremely awkward load. The cargo could not be dismantled,

Branch manager of a logistics organisation

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so transporting the item in one piece was the biggest hurdle.

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DANGEROUS GOODS

Requirements:

Solution: INDUSTRY KNOWLEDGE

CARGO: Oil refinery components

ACS located an Embraer 110 aircraft, available for immediate charter.

AIRCRAFT: Embraer 110

Owing to the size of the oil refinery components, the cargo was able to

ROUTE: Cape Town, SA Pemba, Mozambique Dar es Salaam, Tanzania

fit easily in one aircraft, provided that it was properly segregated in flight.
Once confirmation had been received, the aircraft was positioned for

To provide a charter for two different pieces of dangerous cargo: class 1

loading first thing the next morning. An all-night shift ensured that the

explosives and class 7 radioactive materials.

flight and landing permissions were organised for the transportation of

Your great communications flow and accessibility were amazing, and I appreciate everything you did
for us. Our alignment with you and Air Charter Service has produced very many smiles on the faces
of our client and this was what it was all about. We look forward to working with you in the future.

dangerous goods.

A freight forwarder

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URGENT GO NOW

Good customer service, efficiency and speed are essential elements we expect from
all our suppliers and ACS provides that for us. We would not hesitate in recommending
them as trustworthy and reliable suppliers who offer a value added service.
A freight forwarder specialising in time critical cargo

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Requirements:

Solution: RAPID RESPONSE

CARGO: Automotive spare parts

In order to respond to the urgent request, the original built-up wooden pallets

AIRCRAFT: 2x Learjet 35

were separated, enabling them to be loaded onto smaller jets. The cargo was then

ROUTE: Zurich, Switzerland Gander, Canada Chicago, USA

flown to the USA, via Canada, where it was transhipped to its final destination.

Subsequent to the reopening of European airspace, following the air

By mobilising two separate, smaller aircraft and transhipping the cargo between

travel restrictions caused by the volcanic ash cloud in 2010, ACS received

them in Canada, ACS was able to save time by avoiding lengthy delays caused by

an urgent request to charter a small amount of automotive spares for a

traffic rights applications and positioning flights. In offering a Canadian-accredited

production line.

aircraft, ACS was also able to obtain Canadian permits much faster than flying the
cargo directly from Europe to the USA, saving the client vital time.

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REMOTE AND HOSTILE LOCATIONS

Requirements:

Solution: GLOBAL COVERAGE AND LOCALISED KNOWLEDGE

CARGO: Construction equipment

One programme, in particular, ran for eight months, whereby ACS

AIRCRAFT: Ilyushin-76

organised a series of 65 charters, carrying essential construction

ROUTE: Fujairah International Airport, UAE Camp Bastian Airport,

equipment.

Afghanistan
Local knowledge of the region ensured that this project ran smoothly,
Owing to the impending danger of travelling along the roads connecting

selecting the most effective aircraft for the mission. The ability to land

Kandahar and Camp Bastian, ACS had been asked to conduct many

on shorter runways, take off on a higher gradient and perform spiral

charters into the region up to 30 per month, at times.

landings (a technique commonly used when flying in war zones) made

it the right selection.

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ACS has supplied chartered aircraft to us in support of transporting cargo to hostile locations. We have found
them to provide a reliable and cost-effective service and would describe them as a dependable supplier.

Captain of a military department

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HUMANITARIAN AID

The industrys role in the aid & recovery operation further underlines its importance in the world as by far the quickest
means of bringing survivors home and transporting vital equipment and expertise to the disaster scene. I am grateful
for your swift response and would like to send my sincere thanks to all of those involved in the relief effort.

Requirements:

Solution: RAPID RESPONSE

CARGO: 5,000 tons of emergency aid and equipment

Owing to the weather conditions in the UK, flights were restricted;

PASSENGERS: 400

however, with the aid of Gatwick Airport, the runway was cleared of snow,

CHARTERS: 100+

enabling the first plane for Haiti, carrying the search & rescue team, to

AIRCRAFT: 20 aircraft types

In January 2010, an earthquake measuring 7.0 on the Richter scale hit
Port-au-Prince, the capital of Haiti, killing and injuring tens of thousands of

depart ahead of commercial traffic. In the months which followed, ACS

chartered more than 100 aircraft and carried 5,000 tons of emergency aid
into the region.

people, devastating the capital and surrounding areas.

A senior government official

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AOG SOLUTIONS

Requirements:

Solution: AIRCRAFT AND GLOBAL KNOWLEDGE

CARGO: Aircraft engine

The engine manufacturer was based in the UK, so the only choice was to

WEIGHT: 15 tons

charter an aircraft to fly the engine from the UK to the United States.

AIRCRAFT: Antonov AN-124

Owing to the part being over 4 metres in height, the selected aircraft

ROUTE: Stansted, London Boston, USA

was an Antonov AN-124. The engine promptly arrived at the airport, where
ACS was on hand to help to co-ordinate loading the engine onto the aircraft.

ACS received the request from a major British airline which had an AOG in

The charter was a success, and the airline was able to regain its schedule

Boston urgently requiring a new engine.

and keep its fleet flying.

This is what sets you apart from the others: your attention to detail and concise communication.
I have really enjoyed working with you on this shipment. Thank you very much for your good work.
A freight forwarder.

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WHY AIR CHARTER SERVICE?

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International network of offices, with staff fluent in more than 40 local languages

Trusted supplier to a wide and diverse range of industries

Global buying power, arranging over 6,000 charters annually

In-house compliance and legal department, ensuring that aircraft are

Expert knowledge in all aspects of cargo aircraft-chartering

Personalised service from your dedicated account manager, 24/7

Financially secure

Award-winning training programme, with more than 20 years experience

Carbon neutral for five years, offsetting all operational emissions

24-hour operations, providing an immediate response in time-critical situations

Corporate responsibility policy which includes donating to a variety of

Technical expertise

worldwide projects, from the construction of hydroelectric power plants to

Access to over 50,000 aircraft worldwide

aiding orphans in deprived regions

regulated by local CAA authorities

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USA

SPAIN

RUSSIA

CHINA

New York: +1 516 432 5900

Madrid: +34 91 418 3222

Moscow: +7 495 775 4271

+86 10 5651 0388

Los Angeles: +1 310 873 5821

Barcelona: +34 93 707 9318

St Petersburg: +7 812 611 0948

4001 208853 (toll free in China)

Florida: +1 386 255 8810

Bilbao: +34 94 667 0516

cargo@aircharter.ru

cargo@acs-charter.cn

cargo@usa-aircharter.com

cargo@aircharterservice.es

CANADA

FRANCE

UAE

SINGAPORE

+1 416 628 9422

+33 1 40 09 42 02

+971 4 214 9333

+65 63299767

cargo@aircharterservice.ca

cargo@aircharter.fr

cargo@acs.ae

cargo@aircharter.sg

BRAZIL

GERMANY

INDIA

JAPAN

+55 11 3586 0500

+49 69 509 528 530

+91 (22) 6619 7077

+81 3 3238 5313

cargo@aircharter.com.br

cargo@aircharterservice.de

cargo@aircharterservice.in

cargo@aircharter.jp

UNITED KINGDOM

SOUTH AFRICA

HONG KONG

AUSTRALIA

+44 20 8339 8555

+27 10 590 1099

+852 2167 1818

1 800 238 741 (toll free in Aus)

cargo@aircharter.co.uk

cargo@aircharter.co.za

cargo@aircharter.com.hk

cargo@aircharterservice.com.au