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LECTURER
INSTRUCTIONS TO CANDIDATES
This paper consists of one (1) section only:
Section A - 5 questions (structured essay questions)
Answer only four (4) questions in Section A.
FOB/PMS2253/DEC11
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QUESTION 2 (25 MARKS)
a. Briefly define each of the following terms:
i. Job design
(3 marks)
ii. Job enrichment
(3 marks)
iii. Job enlargement
(3 marks)
iv. Job rotation
(3 marks)
v. Reengeneering
(3 marks)
b. Selection is a process of choosing from a group of applicants the individual best suited
for a particular position and the organization. Although a standardized selection
process should be followed consistently, there are several factors which require some
exceptions.
Briefly discuss FIVE (5) environmental factors affecting the selection process of an
organization.
(10 marks)
Identify and explain in detail FIVE (5) training and development process which you
need to plan out prior to implementing your training program.
(20 marks)
b. List FIVE (5) training methods you can use in your training program.
(5 marks)
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FOB/PMS2253/DEC11
QUESTION 4 (25 MARKS)
a. The human resource management roles have changed dramatically over time. Identify
and describe in detail FOUR (4) changes which have taken place at human resource
department.
(20 marks)
b. There are many factors affecting the dynamics of human resource management
functions. Factors outside an organizations boundaries that affect a firms human
resources make up the external environment.
List out FIVE (5) external environment factors which affects human resources
functions.
(5 marks)
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