HH Issue 167

November 27 - December 10 2014 Edition (Issue 167)
MICA (P) 025/10/2014 Classified Jobs: 6334 4771 Free Copy / Next Issue 11 December 2014
LEADERSHIP IN A CRISIS
HOW TO BE A LEADER
PAGE 14
FEATURED JOBS
Scientific Medical
Manager
Page 03
Credit Manager (APAC)

Page 04
Head of Admissions
(International School)
Page 07
Business Development
Executive
Page 08
Utilities Lead Engineer

Page 09
POSTGRADUATE COURSES IN SINGAPORE
POSTGRADUATE
GUIDEBOOK
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SESSIONS
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in Singapore.
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Australia, Europe and USA that are based in Singapore
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every requirement
Compare course information, rankings, fees, duration, application procedures & curriculum
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LATEST NEWS
EXECUTIVE
JOBS
POST GRADUATE
A N
E D U C A T I O N
G U I D E
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Stations,
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P.02
FX APPLICATION SUPPORT
SAFEGUARD FRONT OFFICE APPLICATIONS
Run the bank support. Permanent Singapore based. Multiple roles.
With an excellent track record, this prominent bank has a strategic expansion plan in place to build its capabilities and operations
across South East Asia.
Reporting to the Regional eTrading Application Lead, your mandate will be to work with global teams to drive and manage the smooth
functioning of their varied front office eTrading application and systems. You will work closely with business heads and users and
establish long distant relationships across cultural borders. You will have a strong track record of being highly front office user focused.
You must have solid experience as a second line support in FX/xed income/credit/rates business as a support specialist for traders.
You must have good
a understanding of front-to-back trade ow (pricing, trade capture, execution, order management, risk /PNL
a good
reporting and settlement) of front-office products, their nancial background and the general workows in a global IB environment.
You should have a very vibrant personality to build strong relationships with internal and external customers alongside strong
technical skills in UNIX, SQL and Windows.
Contact Sonia Hota (Reg ID No. R1109250) at sonia.hota@hays.com.sg or +65 6303 0154.
hays.com.sg
Hays Specialist Recruitment Pte Ltd EA Licence Number: 07C3924
AUDITORS/SENIOR AUDITORS - GLOBAL MARKETS/OPERATIONS

INFLUENCE CONTROL-IMPACT
Top tier global bank. Newly created position. Regional and cross functional experience.
One of the worlds largest and most iconic global brands requires a senior auditor to join its established global audit team in Singapore.
You must be a senior auditor and qualied accountant with at least ve years of relevant audit experience in a banking environment,
with a proven track record in Banking. Your area of coverage will extend across the global markets business or global markets
operations.
Your role will include identifying control trends and implementing a risk based audit strategy. You will drive control-impact through
regional analysis and business partnering with key stakeholders at a regional and global level.
This is an enormous opportunity to grow your career with a reputed bank while enjoying the perks of working within a top class
organisation.
Contact Brylee Neyland (Reg ID No. R1216523) at brylee.neyland@hays.com.sg or +65 6678 0541.
hays.com.sg
Contents
PostGrad Online
Hays Specialist Recruitment
GSI
Kelly Services
Capita
Hays Specialist Recruitment Pte Ltd EA Licence Number: 07C3924
Jobs
Article
- Page 01
- Page 02 & 03
- Page 04
- Page 05
- Page 06
Michael Page
Drake
The Singapore Public Service
Career Expert
National Institute of Education
- Page 07 & 08
- Page 09
- Page 10 & 11
- Page 12
- Page 12
East Asia Institute of Management - Page 12

IPS Search
- Page 13
Keep Singapore Working
- Page 13
A View from the Top
- Page 14
The Wall Street Journal
- Page 14
Chris Consulting
Volt
- Page 15
- Page 16
Supporter
Platinum Partners
Publisher & Media:
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editor or writers may be held liable for errors and/or omissions however caused.
PRIVATE BANKING AUDIT MANAGER

IMPLEMENT EFFECTIVE AUDIT
METHODOLOGY
Banking Employer of Choice.
Excellent product exposure.
Good remuneration package.
A new internal audit role exists with a renowned bank in Singapore. This is an excellent
role for an Auditor at AVP/VP level and provides exposure to private banking products.
You will be part of the regional internal audit team assessing the effectiveness of
controls in place relating to private banking. You will present key ndings to senior
management and internal stakeholders in the business, and recommend the best course
of action for specic assignments.
To do this you will need to develop an in-depth understanding of your clients business and
respond to expectations and continue to develop technical expertise relevant to Private
Banking. The travel required for this role is approximately 20-30 per cent around APAC.
You will ideally come from an audit background and have a strong understanding and
knowledge of the private banking sector. Professional qualications such as CPA, CIA,
CA, will be highly preferred. A track record of internal stakeholder management (front
office, middle office, operations, risk and compliance) is essential as you will frequently
have to communicate with stakeholders.
Contact Shalynn Ler (Reg ID No. R1220502) at
shalynn.ler@hays.com.sg or +65 6424 0154.
HR DIRECTOR
LEAD A HR STRATEGY FOR SINGAPORE
Market leading brand.
Head up the country and regional hub.
$200k - $230k + bonus.
A globally recognised multinational with an impressive track record, this organisation
has recently created a new and exciting opportunity for an HR Director to join the
Singapore office.
This is a strategic role where you will champion the human resource function and
provide leadership in developing and driving HR strategies in line with business goals to
meet the companys future plans.
In this demanding role you will report directly to the Country Managing Director. With
particular emphasis on talent management and employee engagement you and your
team will be responsible for the entire spectrum of HR services across the organisation.
You will also provide direct line leadership to your internal HR team.
You will be an experienced HR professional with some experience in a management
position and have a strong track record in establishing HR strategies in a large
organisation, whilst retaining the willingness to be more hands-on as required.
You also have a proven ability to build, foster and maintain relationships at senior levels
in order to make clear the strategic value that best of breed Human Resources policies,
practices and procedures are able to deliver an organisation.
Contact Ash Russell (Reg ID No. R1109296) at
ash.russell@hays.com.sg or +65 6303 0721.
Hays Specialist Recruitment Pte Ltd

EA Licence Number: 07C3924

hays.com.sg
hays.com.sg
SCIENTIFIC MEDICAL MANAGER

APPLY YOUR CLINICAL EXPERTISE
TO DRIVE SALES
ENTERPRISE ARCHITECT
OWN REGIONAL ARCHITECTURE
& STRATEGY
Top 5 pharmaceutical.
Centre of Excellence.
Innovative therapeutic area.
Senior role, permanent.

Singapore based.
Competitive package.
This organisation ranks as one of the top establishments in the global pharmaceutical
industry. It has a vast, industry leading respiratory product portfolio and is looking
for a scientically inclined Medical Manager to be the go to expert for cutting edge
therapeutic area advice for the medical community.
This organisation is a world leader in delivering risk and insurance services and solutions.
Reporting to the Global CTO, you will own regional architecture and strategy for the region.
Put your scientic knowledge to good use and be a liaison to KOLs and health
authorities. You will be the backbone of the companys strategy and product line up by
providing strong medical input and scientic information. You will also develop training
materials and train the eld force to ensure scientic understanding of the products,
and be heavily involved in scientic symposia and product campaigns facilitating the
delivery of key messages.
Working closely with the regional CIO and technology leads, you will ensure successful
delivery of projects, understand the business strategy to dene IT systems architecture
to support that strategy and create IT Roadmaps by aligning the business goals and the
long term IT architecture that supports them.
You will display exemplary communication and scientic skills. You will be a medical
Affairs Advisor, Senior Medical Science Liaison or Medical Affairs Executive who is
looking to step up. You will ideally need an MBBS, Bpharm or BSc with at least three
years of relevant pharmaceutical experience.
Ideally you will have knowledge in a wide range of technologies coupled with relevant
regional/ global experience stemming from solutions/technical architecture and
more recently enterprise architecture, including resource management. This will
include proven leadership experience in strategic technology planning, execution and
policy development, as well as experience with the practical application of enterprise
architecture methodologies (including formal frameworks such as Zackman and TOGAF
(v9 preferred)). You will also need knowledge of technology environments including
telecommunications, networks, programming, media, and desktops.
Contact Chengxi Tang (Reg ID No. R1333116) at

chengxi.tang@hays.com.sg or +65 6303 0157.
Contact Kevin Immerman (Reg ID No. R1109283) at

kevin.immerman@hays.com.sg or +65 6303 0154.


hays.com.sg
hays.com.sg
P.03
P.04
We take the lead in recognising leaders of high growth

potential. As one of Asia Pacifics leading search firms,
we provide effective executive search solutions for
our reputable clients both locally and regionally.
Our vast national and global reach of consultants always
result in an accurate match, helping our clients find
executive talent who possess both superior qualities
and abilities as well as the right attitude. With our
proven expertise, we nurture the growth not only of
the company, but the leaders themselves.
SENIOR MANAGER (ORG.

DEVELOPMENT) (REF: 1001)
MANAGER (QUALITY/
AEROSPACE MNC) (REF: 1003)
Responsibilities:
v Design people & organisational development
strategy that enable development &
implementation of Business Services
Planning's (BSP) strategic & operational plans
v Design & facilitate in-house events for BSP
(alignment on strategic goals)
v Develop & implement culture &
performance system as well as behavioural
competency framework that will guide staff
selection, people development, team
building & training
v Ensure effective communication &
consultation processes & build branding in
new care model & secure staff engagement
v Provide other information & support
(organisational development & behaviour)
Responsibilities:
v Establish independent quality system to
monitor compliance with Regulatory
Authorities (RA) requirements & maintain
close liaison with the RA on all matters
affecting airworthiness & approval
v Prepare standard practices & procedures
for use within organisation (derived from
approved sources) & keep them up-to-date
v Ensure all maintenance is correctly
certified & records carried out are retained
safely & securely for statutory period
v Defect analysis in respect of component
undergoing maintenance so any adverse
trends are identified & responded to
promptly
v
v
Requirements
Degree in HR, Business/ related field with
min. 10 years relevant exp. in lead &
management role for new start-up
Proven track record in design, development &
implementation of organisational
development & talent management initiatives
Proven expertise in change management
Ability to influence senior management,
establish & maintain collaborative
partnership & provide thought leadership
For more details, please contact Ms. Jeslyn Xie

(R1104590) at (65) 6690 1510 x 258
or jeslyn.xie@gsiconsultants.com.
CREDIT MANAGER (APAC)

(REF: 1002)
Responsibilities:
v Responsible for credit & collections
management in APAC
v Manage a range of activities including
credit evaluation, customer account
management, A/R reporting, performance
management, & department audits
Requirements
v Degree (BS/ BA) or equivalent
v 5 years credit analysis exp. in financial
services/ vendor credit environment
v Presentation experience (including
preparation & delivery)
For more details, please contact Mr. Ho J-Jeo
(R1441001) at (65) 6690 1510 x 234
or jeo.ho@gsiconsultants.com.
1 Raffles Place #13-01, One Raffles Place Tower 1, Singapore 048616
Requirements
v Min. 5 years related exp. in aerospace
quality
v Knowledge of Part 145 and ISO 9001/
AS9110 trained
For more details, please contact Ms. Ho Ying Jie
(R1435650) at (65) 6690 1510 x 260
or yingjie.ho@gsiconsultants.com.
SALES MANAGER (LOGISTICS

INDUSTRY) (REF: 1004)
Responsibilities:
v Develop business plan & sales strategies
v Initiate & coordinate development of action
plans to penetrate new markets
v Assist in development & implementation of
marketing plans
v Prepare action plans by individuals/ team
for effective search of sales leads &
prospects
v Create & conduct proposal presentations
Requirements
v Degree/ Diploma in Business
Administration/ Sales & Marketing
v Min. 5 years sales exp. of which 3 years are
in sales management in a freight
forwarding environment (preferably in Oil &
Gas)
For more details, please contact Mr. Macgyver
Ng (R1113526) at (65) 6690 1510 x 259 or
macgyver.ng@gsiconsultants.com.
EMPOWERING YOUR CAREER

AVP/VP Corporate Banking RMs
Finance Manager (USA MNC)
QGreat working environment

QMNC Bank with global footprint
QAttractive remuneration
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their corporate banking coverage teams across the mid-tier corporates well as the
large corporates (TTLCs & MNCs) segment.
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cultivating potential customers, and developing business with new clients. You will
manage and drive wallet share, and work with internal product partners to maximise
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austen_ho@kellyservices.com.sg9GTGITGVVJCVQPN[UJQTVNKUVGFECPFKFCVGUYKNN
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maggie_ong@kellyservices.com.sg. Your interest will be treated in the strictest
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Maintenance Manager (Chemical Manufacturing Plant)

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maintenance activities and turnaround schedules. You will evaluate current planning
and scheduling practices, determine future plan requirements, perform turnaround
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You will liaise with operations to coordinate scheduled maintenance activities and
negotiate maintenance contracts. You will lead the engineering team and evaluate
performance. You will also be responsible in developing and managing maintenance
budget, researching, evaluating and procuring replacement.
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plant operation and labour laws.
lynn_tang@kellyservices.com.sg.
Business Analyst Manager

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Our client is a leading provider for insurance products and investment services.
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You are required to cover complex business requirements, assist team/business
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solutions to resolve issues. You are required to provide direction to user acceptance
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BA function.
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proven leadership skills in managing high performance team.
evelyn_goh@kellyservices.com.sg.
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P.05
P.06
Head of Department
Compensation Manager
R&D background in microbiology
C&B consultancy experience
You will lead the microbiology research team, conduct

needs analysis and plan for the growth direction. You will
work closely with stakeholders to ensure research output is
disseminated publicly to relevant organisations and seek to
establish partnerships to enhance the public health system.
We are seeking for postgraduate degree holders with at
least 10 years of research experience in infectious diseases.
You have the ability to integrate and operationalise domain
knowledge relevant to vector borne diseases and various
disciplines.
You shall develop and implement key compensation

guidelines and plans including pay mix analysis and job
grading specifics. You will also develop and manage
relocation policies and programmes and ensure its
compliance with international tax and local laws. Key
attributes relevant to this role will include at least 5 years
of compensation and benefits consultancy experience,
familiarity with financial terminology as well as strong
analytical and numerical skills to develop remuneration
strategies and policies.
Please contact us at +65 6632 0048

or email your CV to headhunt@capitagrp.com

Legal Counsel
Head of Procurement
Audit Manager
Regional legal exposure
Track record in shipping industry
Regional collaboration
You will provide legal support for special projects such as

IPOs, M&As, JVs, as well as operational and contractual
matters with suppliers, clients and employees. You will also
interface with external legal partners for special projects
and ensure the continuing protection of corporate assets
and intellectual property. A minimum 6 years PQE along
with regional legal work experience in Asia will be required.
Language skills in English and another Asian language is
preferred to facilitate communication between key clients
and partners. Frequent ravelling will be expected.
You will lead, direct, drive and manage the global supply
chain strategy and translate business needs and priorities
into cost-effective logistics strategies and programs. You will
seek to strategize global partnerships through consolidation
and optimization and lead supplier negotiations. You will
also manage complex projects and proactively identify
risks and mitigation plans. The incumbent should have
strong SCM experience in developing and implementing
strategic and cost savings initiatives. Knowledge in SAP will
be preferred.
You shall direct, manage and supervise multiple audit

assignments to ensure that a comprehensive audit plan is
executed in accordance with acceptable audit standards
and audit findings and recommendations are articulated to
relevant process owners. You will also look into improving
effectiveness and efficiency of the audit assignments
through researching of audit methodologies. With more
than 7 years of audit experience, you are able to take charge
of multiple assignments effectively, lead with clarity and
cultivate positive team dynamics.



Head, Enterprise Business

System
Director, IT Audit
Sales Program Manager, Utilities
Risk-based audit experience
Experience in Test & Measurement fields
BPM expert
You will conduct IT application, network security, process

and system development project reviews, perform audit
risk assessment and design appropriate test procedures to
achieve specified audit objectives. You will project-manage
and provide quality assurance on audit fieldwork and deliver
high-quality internal audit reports and executive summaries
to stakeholders. Candidates should possess CISA, CISSP
and/or CIA certifications along with 10 years of IT auditing
experience within large organisations. SAP and network
security knowledge will be an advantage.
You will implement effective and pro-active approaches to

achieve thorough coverage, penetration, development and
consolidation of customers to the fullest potential possible.
You will conduct market intelligence, monitor competitor
strategies and manage all sales and marketing activities
to ensure continued growth in your vertical. Armed with
a degree in engineering or business disciplines, you have
5 years experience in the Test & Measurement fields,
preferably within the utilities segment. Frequent travelling
within SEA is to be expected for this role.


You will lead, develop and direct business process reengineering

and improvements throughout the entire business process value
chain to achieve improved efficiency, effectiveness, consistency
and process maturity. You will train key business staff in applying
established BPM methodology and advise stakeholders on
business issues and opportunities. At least 8 to 10 years of
business process mapping and reengineering experience in real
estate MNCs will be required, along with SAP knowledge and the
ability to manage and present complex data.
Head of Department,
Real Estate
Background in logistics industry
Leading a team of officers to plan, develop and market
industrial parks and facilities to support the logistics industry,
you will oversee the management of logistics parks and foster
partnerships with government agencies, trade associations
and key industry players to understand their evolving
needs, so as to conceptualise and develop suitable futureready infrastructure solutions. Candidates must have solid
knowledge of the logistics sector and eco-system, as well as
industry regulatory frameworks.
P.07
POSITIVE OUTLOOK FOR CUSTOMER SERVICE HIRING

Singapore is a costly market and we are seeing an emerging trend of hiring
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post-sales functions in key industries, however we are seeing an increase in demand
for talent in industries such as education and FMCG/luxury. E-commerce and
professional services are also new exciting options for bright and aspiring customer
service professionals.
Customer service includes a variety of roles, from pre- and post-sales to quality
management and process improvement. There is a growing need for companies to
be specialised in their customer experience and journey, which is forcing customer
service in companies to be more quality driven, work more closely with internal
departments, drive performance and standards, and improve cost structure. This
makes Singapore a more specialised market with fewer call centre roles and more
niche roles. Industries such as education, telecommunications, consumer/ FMCG,
logistics, supply chain and manufacturing, aviation and oil and gas, and insurance/
OBODJBMTFSWJDFTBSFBDUJWFMZIJSJOHGPSUIFTFTQFDJBMJTUSPMFT8IJMFBMBSHFOVNCFS
of roles are open to professionals from different industries, this could be a potential
challenge to professionals looking to change industries. There is a lack of focus on
this market, and Page Personnel works as an exclusive employment partner with
both jobseekers and clients.
The hiring outlook for customer service professionals over the next 12 months is
QPTJUJWF XJUIDMJFOUTQVUUJOHNPSFGPDVTPODVTUPNFSTFSWJDFBOEIJSJOHRVBMJFE
professionals with solid experience. As a result, companies can take longer to hire
the right professional and spend a longer duration in assessing their soft skills.
5IF TQFDJD TLJMMT UIBU XJMM CF JO EFNBOE PWFS UIF OFYU NPOUIT BSF TBMFT
administration, performance and sales improvement, quality improvement and
management, call centre operations and relationship management. The majority of
roles are available for professionals with between three to 10 years experience.
4BMBSZMFWFMTBSFCFDPNJOHNPSFFYJCMFBTFNQMPZFSTBSFXJMMJOHUPFYQBOEUIFJS
CVEHFUTGPSUIFSJHIURVBMJFEQSPGFTTJPOBM4BMBSJFTTIPVMESFNBJOTUBCMFPWFSUIF
next 12 months, however there may be an increase for highly niche and specialised
roles. In terms of other remuneration strategies, employers are likely to focus more
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function of the customer service industry. Jobseekers are frequently requesting nonOBODJBM SFXBSET XIJDI JT QSPNQUJOH FNQMPZFST UP PGGFS UIFTF CFOFUT BT BO
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to potential new hirers, including people management and management of
standards and processes.
By Anchit Malhotra, Manager,

Page Personnel Customer Service
PAGE PERSONNEL
Senior Customer Service Specialist
Head of Admissions International School
Leading MNC with good benefits

Opportunity to rotate internally
European MNC leader in their industry

Regional Opportunity APAC including ANZ
Global leader in education

Excellent long term growth
Our client is an established player in the market and is

constantly innovating to improve their products and
services. They are now looking for IT savvy customer care
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DVTUPNFST:PVXJMMMFBSOIPXUPNBOBHFEJGDVMUDVTUPNFST
and provide step-by-step support. Candidates who are
passionate about technology can expect growth in the
team. If you are not passionate about technology yet still
have a passion for customer service, please feel free to
apply. You will be given training by your leaders as well as
the learning and development team.
Our client is an established player in the medical /

pharmaceutical industry. As part of their growth in the Asia
1BDJDSFHJPO BOFXTVQQMZDIBJOBOEXBSFIPVTFIVCJT
being created. You will be closely managing order
management, service levels, documentation and technical
support and returns order management. Reporting to the
hub director, in supporting the region you will also be
working very closely with a 3PL provider and ensuring
excellent customer service and follow up. You must have
excellent customer service experience in a consumer,
FMCG or pharmaceutical business and have the personality
to work closely with key stakeholders in the region.
Our client is a well established and ambitious education

company. With a global presence, they are now focusing on
Asia as a high-growth market and are looking for an
education professional to head their admissions team. You
will drive all admissions and curriculum working closely
with the Head of School and the senior leadership. You
should be able to think commercially to drive the objectives
for the school and ensure the school is creating content to
differentiate itself from other international schools. You
should have 5-8 years of education experience. You will
have an advantage if you come from sales and understand
the expat community in Singapore. This role has the
potential to grow very quickly in the next 3-5 years.
Please contact Anchit Malhotra (Reg. no: R1108368)

quoting ref: H2530660 or visit our website

quoting ref: H2514120 or visit our website.

quoting ref: H2531660 or visit our website
To apply for any of the above positions, please go to www.pagepersonnel.com.sg

quoting the reference number, or contact the relevant consultant on +65 6416 9800
GPSBDPOEFOUJBMEJTDVTTJPO
Customer Service
Get Connected. Stay Ahead.
www.pagepersonnel.com.sg
#15293
Customer Care Consultants Telecom
Licence No.: 98C5473 Business Registration No: 199804751N
SPECIALISTS IN CUSTOMER SERVICE RECRUITMENT
MICHAEL PAGE
WORLDWIDE LEADERS IN SPECIALIST RECRUITMENT
Product Regulatory Senior Associate
SVP Senior Banker
Recruitment Consultant
Excellent opportunity to learn from an industry leader

Join the Global Product Stewardship team
Telecommunications, Media and Technology (TMT)

Very attractive On-target Earnings
Are you looking for a career change?

Are you looking for a career to unleash your potential?
Our clients Global Product Stewardship (GPS) team

provides regulatory and technical HSE support throughout
the product life cycle, helping to ensure that products are
handled safely, evaluating and managing the health &
environmental risks associated with marketed products
and raw materials. The business is looking for an ambitious
and committed individual to join their GPS team as a
Senior Associate who will bring their knowledge in
regulations and the desire to learn and grow to the role.
You should be able to deliver under tight deadlines and
communicate effectively with internal and external
stakeholders of the business.
Our client is a large scale Investment Bank with a focus on

increased growth through out Asia. They provide a wide
range of Investment Banking services and are currently
looking to hire a Senior Vice President for their prominent
TMT Team. You will be responsible for origination of
corporate & investment banking business across TMT
Customers in Asia with a focus on South east Asia and
North Asia. You must have a minimum of 10 years of
relevant experience in corporate & investment banking and
hold a Masters Degree in Finance, Economics or related
discipline. Good knowledge and experience in TMT with a
focus on technology, telecoms and media sector covering
South East Asia and North Asian markets is desirable.
At Michael Page you are given the opportunity to own and

develop your own business, using your initiative and
ambition to make it a success. You will have personal
ownership over a particular market segment, with the
challenge of strengthening existing relationships and
winning new business for yourself and your team. With the
support of a capable team and experienced leaders, you
will have the opportunity to gain exposure to various
organisations, and build your reputation as a provider of
expert advice and exceptional client service.
Please contact Sean Evans (Reg. no. R1329254)

Please contact Katherine Munsey (Reg. no:

R1442018) quoting ref: H2427180or
orvisit
visitour
our
website.
Please contact Diana Low (Reg. no: R1106207)

Page Personnel
Page Executive
LEADERS IN RECRUITMENT FOR PROFESSIONAL SUPPORT STAFF
Business Development Executive
Java System Analyst
Business Developer Asia, Indonesia
Worldwide leader in the financial services sector

Exposure to regional clients and projects (APAC)
Stable organisation with sizable development team

New and exciting regional projects
Pilot business expansion across Asia

Be a part of Global MNC leadership team
Our client is a global market leader within the fund and

asset management industry with a well established
QSFTFODFJO"TJB1BDJDBOEBIJHIQSPMFDMJFOUFMFBDSPTT
both institutional and retail markets. You will be
responsible for executing business development
initiatives and client development efforts with a strong
focus on CRM management, lead generation, pitch
preparations, proposals writing and sales presentations.
)BWJOHBHPPEVOEFSTUBOEJOHPGUIFTUSVDUVSFPGOBODJBM
markets and its players is crucial as you will position your
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FYFDVUJWFTXJUIJOUIFSNBOEBDSPTTUIFJOEVTUSZ
Our client is a very stable insurance organization with a

development team of 100 people. As their business and
operations have expanded in the last 5 years, they are
looking for high potential Java developers to expand their
JOIPVTF *5 DBQBCJMJUJFT :PV XJMM CF JO DIBSHF PG UIF
software development lifecycle including development,
testing, support and user requirements gathering. You will
have a chance to build the systems from scratch and you
will get excellent exposure in a client facing role. To be
successful, you should have a Bachelor Degree in IT or
Computer Science from a recognized university and have
at least 2 years of experience in Java development.
Our client is a global leading manufacturer of concrete

products for construction and civil projects. As part of
the leadership team, you will pilot the business
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plant cooling systems across Asia. You are MBA
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business development in the engineering manufacturing
JOEVTUSZ4JHOJDBOUUFDIOJDBMLOPXMFEHFJOUIFQPXFS
sector and a strong commercial acumen is necessary.
"EEJUJPOBMMZ ZPV XJMM CF TFMG ESJWFO SFTVMUTPSJFOUFE
and possess excellent communication skills. You are
willing to travel extensively in Asia and are bilingual in
English and either Mandarin, Japanese or Korean.
Please contact Nellie Wartoft (Reg. no: R1434826)

Please contact Aria Zhang (Reg. no: R1327843)

Please contact Franck Johnson (Reg. no:

R1324656) quoting ref: H2513780 or visit our
website.
To apply for any of the above positions, please visit the website quoting the reference number or contact the relevant consultant for a
DPOEFOUJBMEJTDVTTJPO
Michael Page:XXXNJDIBFMQBHFDPNTH]$POUBDU/P
Page Personnel:XXXQBHFQFSTPOOFMDPNTH]$POUBDU/P
Page Executive:XXXQBHFFYFDVUJWFDPN]$POUBDU/P
Get Connected. Stay Ahead.
Licence No.: 98C5473 Business Registration No: 199804751N
Others Search. We Find.
#15286
P.08
Dean, School of Education (Malaysia Based)
Lead Preschool Teacher
My client is Malaysias most successful and reputable private higher education institution provider.
One of their schools of discipline is currently looking for a Dean. The Dean will be the executive
head of the School of Education. As the Academic and Research Leader, you will be responsible
for the implementation of the schools strategic positioning and pursuit to tactical objectives as
derived from the Universitys Mission, the Teaching and Learning Framework, Graduate Capabilities
Framework and the Schools Business Plan. As the Dean you have to actively engage yourself in
the strategic planning process to come out with a direction and projects to achieve the universitys
mission, thus, ensures that the direction is effectively communicated and the execution should be
within the timeframe. This Dean should be both an academic person and a leader.
Australias popular multiple award-winning childrens program launched in the late 1980s, a wellknown childrens musical group globally with a reach of an estimated 1M audiences across Europe,
North America and Asia. They have been consistently been one of the top three most successful
pre-school television shows worldwide and as a part of their Asian-centric expansion plan, they
are setting up their very first Enrichment School in Kuala Lumpur, Malaysia and is looking for a
competitive and dynamic Lead Preschool Teacher.
A Doctoral qualification in a relevant discipline is one of the minimum requirements to be

considered for this role. We are essentially looking for a well respected academician who has an
extensive experience in education and research with a track record of excellence in leadership and
management. You should have a significant familiarity in managing educational programs as well
as initiating and managing change, strategic planning and overseeing the implementation of plans
through to positive outcomes.
Ticking all the requirements and qualifications? If yes, and you are interested thus, ready to move
and for this challenging role, do send your most updated profiles to Roxanne Binas (R1217867)
at rbinas@sg.drakeintl.com and lets have a discussion about you and this job. If not, you can
still send your profile for future opportunities. There will always be something out there for you!
This role requires a proficient knowledge in child development and early education theories and
practices with at least 5 years of brilliant experience as a Teacher that has the willingness to
participate in companys initiatives and project assignments which involves travelling. We need
someone who can:
Effectively communicate in English both orally and in writing using proper grammar
Demonstrate ability to use computers for word processing and data management
Exhibit excellent leadership and organizational skill
Motivate people
Qualification wise, we need someone who has at least completed a Bachelors Degree in Early
Childhood Education. This role will be based in Kuala Lumpur Malaysia and we need this person to
join us no later than December of this calendar year.
Qualified and interested candidates may register their interest by sending their profile to Roxanne
Binas (R1217867) at rbinas@sg.drakeintl.com stating their date of availability and interest to
be stationed outside Singapore.
Application Technician/Engineer
Marketing Manager
Our client is one of the major leaders in the speciality chemicals industry, with a strong emphasis
placed on application and innovation.
Our client is a newly formed commercial division of a globally established organisation, that is
designed to serve the worldwide energy services industry. This new company will unify the energy
mineral portfolio and global offering under a single energy solutions brand. This company integrates
local expertise and global capabilities to create a world class oilfield minerals company. They are
a leading supplier of minerals and sands required in the Drilling & Completions process in the
Americas, and aim to replicate this success throughout the world, particularly in Asia Pacific.
They are currently working closely with Drake International to anchor an Application Technician/
Engineer who will be overall responsible to plan and coordinate assigned project raw materials
and appropriate equipment for the execution of projects. The individual will be responsible for
conducting pilot plant trials of new products. Reporting directly to the manager, s/he will be highly
involved in ensuring proper documentation on processes and upkeeping of projects. A team player
with strong technical execution and ability to provide input and guidance to others is particularly
important in order to work to his/her fullest capability for the organization. This is an exciting career
opportunity that would suit an individual looking for a challenging career and has a strong interest
in application technology.
The successful individual must have at least a diploma in Mechanical, Material or Plastic Technology
or equivalent and a minimum of two years relevant working experience or Master degree in Polymer
Science in handling of polymers, colorant or additives. The right candidate should also be able to
assume responsibilities and want to take on challenges.
Right now, they urgently require the expertise of a Marketing Manager to lead their Marketing
efforts across Asia Pacific which will be founded on a Minerals Strategy for SE Asia. The Marketing
Manager will have a clear focus of the traditional and corporate sense of marketing and apply this
to the Energy arena. An extremely strong analytical person who has a good customer presence will
be a favoured candidate, as well as someone who can convert data into actionable information.
Interpreting what this means to the organisation, is the key trait which my client seeks. Aligning the
offering and delivery of the business with the anticipated needs and demands of the client, is the
leading deliverable of this role, along with absorbing and extracting key information from clients
through well designed market research and gathering.
To register your interest, kindly send your resume to Louisa Sarah Ayne Chang (R1435114) at
lchang@sg.drakeintl.com or you can call +65 6645 4546 to understand more about this opportunity!
To be considered for this one of a kind opportunity with such a fast growing and successful
organisation, please apply to myself; Adam Carabetta, directly at acarabetta@sg.drakeintl.com
and for more info call +65 6645 4549.
Utilities Lead Engineer
Consultant Energy
This organisation is one of the worlds leading companies in the life science market and has extended
their presence in Asia. They are looking for Utilities Lead Engineer to be based in Singapore.
With presence around the world, my client is a global leading provider of consulting services, news
and data reporting, specifically in the energy space. As part of their growing research team, they are
looking to hire a Consultant to further enhance their research capabilities.
The incumbent will be responsible for overseeing the day to day operations of the Utility systems.
This role entails looking after the preventative & repair maintenance of production/utility systems,
periodic inspections of utility systems to ensure proper operation, and daily checks/repairs
in compliance with company and departmental Standard Operating Procedures (SOPs). This
incumbent will also maintain records to comply with GMP requirements.
The ideal candidate should have a Degree/ Diploma with at least 4 years of experience in moderate
to complex equipment maintenance activities in a manufacturing environment, 2 years of experience
in operation & maintenance of utility system or related field. Lastly, the candidate must be a certified
boiler operator/steam engineer/LEW.
To register your interest in the position, please submit a copy of your updated CV in Word format to
Hayden Tan Han Chong (R1104796) at htan@sg.drakeintl.com
This candidate will take on a leading role in the team for market analysis and forecasting, and work
towards becoming a country specialist in Oil and Gas for Asia Pacific. S/he will be involved in number
crunching, data analysis, research and preparing reports for clients. On top of that, this candidate will
also be given the opportunity to interact with clients, present information and work closely with them
to better grow their business.
With strong academic achievements and excellent communication skills, this candidate should come with
a bachelors degree in Engineering, Economics or Business Administration. S/he should have about 5
years experience in Oil and Gas consulting or management consulting. This candidate must be able to
work within tight deadlines in a fast-paced environment and produce quality work in a short period of time.
If you would like to work in a well-reputed company that is growing rapidly, do send your CV to dnah@
sg.drakeintl.com or call Deirdre Nah (R1435113) at +65 6645 4557.
P.09
P.10
gee Ann Polytechnic alumna Eileen Ng doesnt

have a degree, but that hasnt held her back in any
way. Drawing from her rich experiences in both
the public and private sectors, Eileen put her knowledge
and skills to action and rose through the ranks to her
current appointment as Assistant Director of the Marketing
Communications Division at Contact Singapore. She
shares why she enjoys working in the Public Service and
gives her view on what it takes to achieve professional
Z\JJLZZÔH[L]LY`V\YX\HSPJH[PVUZ
Tell us what you do at Contact Singapore.
Contact Singapore is an alliance of the Singapore Economic
Development Board (EDB) and the Ministry of Manpower. Our
agency works to engage overseas Singaporeans and global
talent to work, invest and live in Singapore. We also actively link
Singapore-based employers with professionals to support the
growth of Singapores key industries. As Assistant Director of
Marketing Communications, I oversee collateral development
and production, as well as manage communications initiatives
[VYLHJOV\[[V[OVZLÔVHYLPU[LYLZ[LK[VUKV\[TVYLHIV\[
job opportunities in Singapore.
What other agencies have you served with before your
current position?
0^HZWHY[VM[OL,+)[LHTMYVT [V4`YZ[WVZ[
was as an Executive marketing the China-Singapore Suzhou
and Vietnam Singapore Industrial Parks. I switched portfolios
in 1999 and joined the Corporate Communications Division
where I handled corporate events as well as supported the
marketing of various industries including Biomedical Sciences,
Chemicals and Precision Engineering. In 2008, I made the
decision to step out of my comfort zone and left EDB to join a
local bank. Two years later, however, I returned to join Contact
Singapore as an Associate. I worked on marketing and public
relations for the South Korean and Indian markets for two years
before I was appointed Assistant Director.
What made you leave the Public Service, and why did you
decide to return?
,+)^HZUV[VUS`T`YZ[LTWSV`LYP[^HZT`ZLJVUKOVTL
It wasnt an easy decision to make but I really wanted to
experience working in the private sector. My two years in
banking were a good experience. I acquired new skills and
knowledge, and my colleagues were great too. However, I
began to question whether my work could be more meaningful
PUWLYZVUHS[LYTZ0^HU[LKT`LVY[Z[VOLSWI\PSK:PUNHWVYL
Eventually, this desire to make a real contribution pushed me
to rejoin the Public Service, and I am happy with my decision.
0KLUP[LS`MLLSHNYLH[ZLUZLVMM\SSTLU[
EILEEN NG
Assistant Director, Marketing Communications Division
Contact Singapore
What makes EDB a good place to work?
I really appreciate that EDB gives us equal opportunities to
M\SSV\YWV[LU[PHS(ZVULZJHYLLYWYVNYLZZLZ0[OPURP[PZ
personal drive, work performance and experience that matter
TVYL[OHUV\YX\HSPJH[PVUZ;HRLT`ZLSMMVYL_HTWSL0T
not a degree holder but that has never held me back in any
way. When I shared with my supervisor that I did not intend
to get a degree anytime soon, she assured me that I would
be assessed according to my work performance rather than
T`JLY[PJH[PVUZ;Y\LLUV\NO0^HZWYVTV[LK[V(ZZPZ[HU[
Director within two years based on my performance.
I really appreciate that EDB gives us equal

VWWVY[\UP[PLZ[VM\SSV\YWV[LU[PHS(ZVULZ
career progresses, I think it is personal drive,
work performance and experience that matter
TVYL[OHUV\YX\HSPJH[PVUZ
Whats your advice to those interested in joining the
Public Service?
+VU[TLHZ\YL`V\Y^VY[OIHZLKVU`V\YX\HSPJH[PVUZHZ
this will limit your development. At the end of the day, whats
most important is having a good work attitude. Put your best
PU[VÔH[L]LY`V\KVHUK`V\^PSSUKZ\JJLZZ
To learn more about a career in the Singapore Public Service, visit:

www.careers.gov.sg
www.facebook.com/careersgov
www.linkedin.com/company/careersgov
P.11
P.12
CAREER EXPERT
Dear Chris,
I want to start in a new job early next year. When is the best time to start applying, now or then?
Regards,
Abdullah
Dear Abdullah,
If you want to start a new job early next year
it would be a good idea to start applying
for jobs right now as the recruitment
process can take two to three months to
complete. By making job applications now
you can line up interviews in December,
and hopefully receive a job offer before
companies take time off over Christmas
and the New Year. That way you can enjoy
the holidays too and start fresh in January.
If you decide to apply for jobs in January
you could be waiting until March or
April before you start your new role as

companies sometimes dont fully return
to work until February. So, unless youre
planning on staying in your existing job
for longer, or want to take an extended
break yourself over the festive season, we
suggest updating you resume and drafting
some cover letters today!
Candidates can feel more confident in
2015 improving economic conditions in
Singapore are making companies more
confident about their hiring plans, so its
a good time to take stock of your career.
A recruiting expert can help develop a

game plan for finding your next job by
matching the best one for you and your
career aspirations in the short, medium
and long-term.
Regards,
Chris Mead
Regional Director,
Hays in Singapore and Malaysia
About Hays
Hays is the worlds leading recruiting experts in qualified, professional and skilled people. It operates across the private and public sectors, dealing in
permanent positions, contract roles and temporary assignments. As at 30 June 2013, Hays employed 7,840 staff operating from 239 offices in 33 countries
across 20 specialisms. Hays places around 53,000 candidates into permanent jobs and around 182,000 people into temporary assignments every year.
For recruiting or career expertise, please visit www.hays.com.sg
www.hays.com.sg. Hays in Singapore can be contacted on +65 6223 4535 or chris.mead@hays.com.sg
chris.mead@hays.com.sg.
Send your questions to marketing@headhunt.com.sg
www.nie.edu.sg
Learning Differently
Leading Change
Todays world needs thought

leaders, disciplinary experts and
skillful researchers. Learn from our
experienced and research-active
faculty from diverse disciplines
and take flight with us.
Higher Degree
Programmes OPEN TO
August 2015 Intake
ALL
Includes the new Master of Arts in Professional Education

(Training and Development) programme
Visit www.nie.edu.sg/aug2015
or scan the QR code for
more information.
www.facebook.com/NIEGPL
OFFICE OF GRADUATE STUDIES & PROFESSIONAL LEARNING

Learning Differently, Leading Change
P.13
IPS SEARCH PTE LTD

EA License No. 09C4940
Insurance, Reinsurance and Life & Pensions appointments at various levels across Asia from a trusted specialist recruitment and
headhunting consultancy. From our ofces in the US, Europe & Asia we have developed a proven track record of providing independent
& condential employment and career advice to our clients and candidates for over 40 years.
Sales Manager International Brokers
Salary Dependent on Experience
Head of Risk Underwriting

Singapore
Trade Credit Broker

Singapore
Singapore
Leading insurer requires a Sales Manager to be responsible for the

international broker. You will retain and develop existing accounts as
well as develop new broker and client relationships, which will include
conducting regular broker training and client presentations. Previous
experience of selling life insurance and investment products would be
very beneficial.
Contact: Richard.Burfitt@ipsgroupasia.com
Ref: HH487496RB
A global insurance group is looking for an experienced Trade Credit

Underwriter to lead their team of risk underwriters in ASEAN. You will be
responsible for managing client relationships at the C-Suite level and
have experience interpreting and conveying detailed financial analysis, as
well as mentoring more junior underwriters. Financial analysis experience
in South East Asia is desirable as is experience managing a team.
Contact: Guy.Turton@ipsgroupasia.com
Ref: HH489115GT
Leading international insurance broker, specialising in providing

bespoke solutions to businesses, trade associations and private
individuals requires a Broker with experience of the Trade Credit
Insurance industry. They are seeking an ambitious individual with the
ability to manage and develop existing accounts as well as network and
introduce new clients.
Ref: HH488841RB
Finance Director
HR Operations Assistant Manager
Sales & Marketing Director
Singapore
Up to SGD6,500 per month
Singapore
Singapore
An international insurance company is looking for a Finance Director to

be based in Singapore. Working closely with the leaders of the business
units in the APAC region, you will be responsible for finance forecasting,
analysis, budgeting and strategic planning to support business growth.
You will also be involved in developing investment initiatives and
business strategies. Ideally, you will have prior work experience in
financial budgeting and strategic planning in the General insurance
space with excellent communication and problem solving skills.
Contact: Joan.Lim@ipsgroupasia.com
Ref: HH489094JLM
An established insurance group is looking for a HR Operations

Assistant Manager responsible for their Life distribution channels. You
will be involved in performing due diligence check for the on and
off-boarding processes ensuring adherence to regulatory requirements
as well as all remuneration matters. Excellent communication and
interpersonal skills are required as you will be working closely with both
internal and external business partner. Prior experience in HR
operations in the Life insurance industry will be an added advantage.
Ref: HH489137JLM
Through research, lead generation, direct marketing and event

networking you will be responsible for developing new sales
opportunities for the corporate and commercial business teams. You
will engage with regional sales and marketing teams as well as the
wider specialty, client service and broking teams in order to manage
projects such as responses to tenders and presentations. Strong
communication skills, creative thinking and experience of the general
insurance industry will be required.
Ref: HH489140RB
Claims Assistant
Trade Credit & Political Risk Underwriter
Broker
SGD5,000 - 6,000 per month
Up to SGD2,900 per month
Singapore
International insurance group is looking for a Claims Assistant for their

expanding team in Singapore. You will be responsible for the
administration and processing of claims, assist in follow-up procedures
(managing interactions with suppliers) and providing support to Claims
Assessors. Ideally, you will have claims management support or
administrative experience in the General insurance industry.
Ref: HH488971JLM
Singapore
A Trade Credit and Political Risk Underwriter with a background in risk

underwriting and strong financial analysis skills, across a wide variety of
trade sectors, is required to join a leading reinsurer. You will need to
demonstrate a good understanding of the trade credit industry and regional
political environment as well as experience of using financial scoring tools
and models and an excellent knowledge and grasp of policy wordings.
Contact: Guy.Turton@ipsgroupasia.com
Ref: HH488956GT
Richard Burfitt (EA Personnel Reg. no. R1108882)
Joan Lim (EA Personnel Reg. no. R1105910)
Singapore
An international insurance and reinsurance broking house is looking for

a Broker to join their team in Singapore. You will have a sound
understanding of the broking process and local regulatory requirements
along with the confidence to enhance and develop new and existing
clients, in Singapore and overseas. Experience in the property, energy
and utilities markets is desirable but not essential.
Ref: HH488877RB
Guy Turton (EA Personnel Reg. no. R1435644)
www.ipsgroupasia.com
Singapore
Tel: +65 6223 1023
Hong Kong
Tel: +852 3189 7635
Shanghai
Tel: +86 21 6182 6820
London
Tel: +44 20 7481 8111
HOME HOSPICE NURSE
MEDICAL OFFICERS / REGISTRARS
HCA Hospice Care
HCA Hospice Care
You will be the key person who will make the most difference as
you make home visits to provide medical and recommend psychosocial support to our terminally ill patients and their families.
You will be part of the most dedicated, compassionate and caring
teams comprising of doctors, nurses and medical social workers
providing an all-in-one professional care to patients at home at all
hours, seven days a week.
Our Medical officers and Registrars will be responsible for the

clinical assessment and management of our patients. You will play
a key role in patient and family education and counselling to help
get them through what can be the toughest days of their lives.
Armed with a State Registered Nurse and a valid Practicing

Certificate issued by Singapore Nursing Board (SNB) with at least 5
years of working experience. Experience in Oncology or Palliative
Care will be an advantage. Nurses with paediatric experience
are also welcome to apply. Multi-tasker who is passionate about
providing holistic care for patients in their home environment.
You will be part of the on-call team, taking turns with your
colleagues to be there for patients as and when they need you.
The job will also include some administrative and management
responsibilities; a medical degree registered or registrable with the
Singapore Medical Council and relevant post-graduate training
and/or previous experience in palliative care is an advantage.
Chicago
Tel: +(1) 312 214 4983
ADMIN AND
ACCOUNT EXECUTIVE
GoGORILLA
You need to coordinate event management with internal and
external contacts. Assisting with pre event conceptualization
requirement, planning, on site execution, operations and post
event. Assist in producing detailed proposals, budget and
presentations for project pitching. Manage multiple projects and
priorities simultaneously. Responsible for coordinating equipment
and relevant resources for each project/ event. Marketing and
business development admin will be required. Work with sales
and marketing team to maintain files. Act as liaison between sales
and marketing team and accounts team. Update team specific
documents and pipeline. Type up minutes from meetings. Must be
able to do Administrative Duties , ie: CPF Submisssion , Filing etc.
APPLY AT
WWW.HEADHUNT.COM.SG
KEEP SINGAPORE WORKING!
P.14
A View
from the
LEADERSHIP IN A CRISIS
HOW TO BE A LEADER
Top
Stephen Tjoa
Partner,
People Performance & Culture
KPMG Advisory LLP
By Margaret Lim
What is one trait you look for in

an interview candidate?
Apart from a list of behavioural skills and
competencies required of KPMG professionals, the
one trait that forms the basis of everything else is a
positive mindset and attitude. To me, there are many
capabilities which are innate, learnt or developed,
but without the right attitude, the other attributes
would simply be meaningless. A positive attitude
typically reflects a persons willingness to learn,
openness to try different things and a constructive
mindset when faced with difficult challenges.
How can employees make a lasting

impression on you at work?
An employee can make a lasting impression by
contributing positively to problem-solving. There
are usually two kinds of people at work when they
are confronted by problems: those who react to
problems, but provide nothing constructive to the
solutioning process; and those who step back,
analyse the problem, present various ideas and
options, and help the team to arrive at certain
assumptions which have been systematically
thought through. The latter is obviously the better
of the two.
On the flip side, employees who make the
least positive impressions are those who react
emotionally to a situation, blame everyone else for
the problem, and those who add to the complexity
by making negative statements and influencing
others with his or her negativity.
What is the biggest business

challenge you see in your
industry now?
In my view, one of the biggest business
challenges has not changed dramatically
over the years. This challenge remains our
ability to attract, develop and retain our most
talented people. As my industry relies heavily
on intellectual capital, the ability to service our
clients is dependent on the quality of people
we have in our firm. In more specific terms, it
is about how capable we are in delivering our
professional service offerings, delighting our
customers and inspiring confidence in the
extremely competitive marketplace. These
would include providing deep sector knowledge

and guidance, possessing the necessary client
relationship skills and working effectively in
teams across service lines and geographies.
Our competitive advantage is about having the
right people as that would significantly impact
our goal of being the preferred supplier of
professional and consultancy services.
Where would you like to be in

your career five years from now?
I foresee that in five years, my focus will remain on
our people and talent agenda, but I would certainly
like to see further innovations in our ability to
engage with our people and build a successful
leadership pipeline to secure the firms future as a
preferred employer and supplier. Most importantly,
I would like to leave behind a legacy of progressive
talent practices which will significantly impact our
people. Once this is achieved, I believe the future
will be in the capable hands of leaders who will
bring our business ambitions to even greater levels
of success, provide the best career opportunities
for our people and those who will continue to
positively contribute to the communities we touch.
What is your definition of a

lifelong learner?
A lifelong learner is someone who embraces
the philosophy of continuous learning. It does
not matter if it benefits his or her professional
or personal life. Lifelong learners are those who
embrace change and are willing to open their
minds to knowledge or conventions which are
often outside their comfort levels. As we age, we
risk forming fixed assumptions about the world.
We stick to old conventions because they are tried
and proven, and avoid the road less travelled.
Finally, we pass down prescriptive advice on
many things because we embrace familiarity
and believe we know it all. The reality is that
knowledge is compounding at such an amazing
rate due to technological advances in networking
and connectivity that it is virtually impossible to
exhaust your learning opportunities. I believe that
lifelong learning will no longer be a choice but a
matter of survival especially if we aim to be on
this earth for a long, long time.
Exclusively brought to you by:
Think Success. Think MDIS.

For enquiries on Postgraduate programmes
6247 9111/ 6372 1000
etc@mdis.edu.sg
Management Development Institute of Singapore
www.mdis.edu.sg
Reg. No. 201001793H

20 May 2014 to 19 May 2018
Here are seven lessons for leaders charged with leading their organizations through a crisis:
Lesson 1: Leaders must face reality. Reality starts with the person in charge. Leaders need to look
themselves in the mirror and recognize their role in creating the problems. Then they should gather
their teams together and gain agreement about the root causes. Widespread recognition of reality is
the crucial step before problems can be solved. Attempting to find short-term fixes that address the
symptoms of the crisis only ensures the organization will wind up back in the same predicament.
In order to understand the real reasons for the crisis, everyone on the leadership team must be
willing to tell the whole truth. Leaders cant solve problems if they dont acknowledge their existence.
Lesson 2: No matter how bad things are, they will get worse. Faced with bad news, many leaders
cannot believe that things could really be so grim. Consequently, they try to convince the bearers of bad
news that things arent so bad, and swift action can make problems go away.
This causes leaders to undershoot the mark in terms of corrective actions. As a consequence, they
wind up taking a series of steps, none of which is powerful enough to correct the downward spiral.
It is far better for leaders to anticipate the worst and get out in front of it. If they restructure their cost
base for the worst case, they can get their organization healthy for the turnaround when it comes
and take advantage of opportunities that present themselves.
Lesson 3: Build a mountain of cash, and get to the highest hill. In good times leaders worry
more about earnings per share and revenue growth than they do about their balance sheets. In a
crisis, cash is king. Forget about earnings-per-share and all those stock market measures. The
question is, Does your organization have sufficient cash to survive the most dire circumstances?
Lesson 4: Get the world off your shoulders. In a crisis, many leaders act like Atlas, carrying the
weight of the world on their shoulders. They go into isolation, and think they can solve the problem
themselves. In reality, leaders must have the help of all their people to devise solutions and to
implement them. This means bringing people into their confidence, asking them for help and ideas,
and gaining their commitment to painful corrective actions.
Lesson 5: Before asking others to sacrifice, first volunteer yourself. If there are sacrifices to
be made and there will be then the leaders should step up and make the greatest sacrifices
themselves. Everyone is watching to see what the leaders do. Will they stay true to their values?
Will they bow to external pressures, or confront the crisis in a straight-forward manner? Will they be
seduced by short-term rewards, or will they make near-term sacrifices in order to fix the long-term
situation?
Lesson 6: Never waste a good crisis. When things are going well, people resist major changes
or try to get by with minor adaptations. A crisis provides the leader with the platform to get things
done that were required anyway and offers the sense of urgency to accelerate their implementation.
Lesson 7: Be aggressive in the marketplace. This may sound counter-intuitive, but a crisis offers
the best opportunity to change the game in your favor, with new products or services to gain market
share. Many people look at a crisis as something to get through, until they can go back to business
as usual. But business as usual never returns because markets are irrevocably changed. Why
not create the changes that move the market in your favor, instead of waiting and reacting to the
changes as they take place?
TIPS:
Face reality. Leaders cant solve problems if they dont acknowledge their existence.
If there are sacrifices to be made, leaders should step up and make the greatest
sacrifices themselves.
Leaders must have the help of all their people to devise solutions and to implement them.
The following is adapted from a WSJ column by Bill George, author of True North and
former CEO of Medtronic.
2014 Dow Jones & Company, Inc. All Rights Reserved. Reprinted By Permission
P.15
HRIS
ONSULTING
Retainer Search
Advertised Selection
Contingency Search Recruitment Outsourcing
PRIVATE BANKING - INSURANCE ADVISOR
SALES TRADER - CAPITAL MARKETS
Responsibilities:
Work closely with Private Bankers to deliver product propositions that integrate
life insurance into their overall wealth management solutions for High-Net-Worth
Individuals.
Service High-Net-Worth Clients by recommending and maintaining insurance
coverage.
Generate new business opportunities by recommending products and services
where appropriate.
Up-sell or cross-sell products and services to existing Clients
Responsibilities:
Develop treasury products and advisory to Clients in terms of Financial Markets
products and strategies.
Plan and implement strategies for cross selling and marketing to existing and new clients.
Work closely with Relationship Managers to explore opportunities to cross-sell
treasury products to large corporations and SMEs.
Plan marketing and sales activities, and work closely with relationship managers to
service customers and corporations.
Expand existing customer base and acquire new accounts.
Requirements:
Degree holder with minimum of 5 years proven results in providing financial advisory
service to High-Net-Worth Clients
Requirements:
Degree and with minimum of 5 years proven track record in Treasury sales / FX
markets with Certificate of Financial Service Advisory Examination.
Interested candidates may send their CV to Chris at cl@chris-consulting.com (Reg. no.

R1103945) quoting the job title in the Subject line. We regret that only shortlisted
candidates will be notified.
Interested candidates may send their CV to Chris at cl@chris-consulting.com (Reg. no.

R1103945) quoting the job title in the Subject line. We regret that only shortlisted
INSIDE SALES ACCOUNT MANAGER
PRESALES ENGINEER NETWORK SECURITY
Responsibilities:
Builds new business by upselling into existing customers and acquiring new customers
in the Commercial space across the Philippines
Achieve sales quotas on a monthly and quarterly basis
Utilize prospect data issued, and cold calling as required.
Analyze need, negotiate and close deals with IT managers and senior decision
makers within the Commercial space
Effectively utilize the channel in making and fulfilling orders
Prepare quotes that are correctly drafted and submitted for processing as per
company requirements
Qualify and follow up sales leads
Establish and maintain effective relationships with channel partners
Keep up to date knowledge of the industry as well as competitive position of the company
Responsibilities:
Provides pre-sales support in relation to successful selling of Next Generation Firewall
products.
Assist sales team with pre-sales activities including the development of formal sales
plans and proposals, demonstrations and moderately complex presentations for
larger and more significant customers
Enabling the pre-sales technical functions within our Channel Partners, which includes
demo enablement and POC support
Provide consultation, training and sales support services for the product range to
partners or direct to customers on-site or by telephone, taking technical responsibility
Qualify, identifying technical risks and creating mitigation plans for key POCs
Responsible for defining, maintaining and distributing demos for chosen products
Requirements:
Proven track record in exceeding sales quotas and targets
Preferred candidates with 3+ years of telesales experience from the IT industry and
to the Commercial segment
Experience in a dynamic challenging environment with strict deadlines and a
performance/achievement culture
Abreast of industry trends
Demonstrated ability to work well in a highly interactive environment
Demonstrates a professional phone manner and conduct
Able to maintain focus on daily schedule and objectives and effectively set priorities
Interested candidates may send their CV to Maricel Casis at maricel@chrisconsulting.com (Reg. no. R1221300) quoting the job title in the Subject line. We
regret that only shortlisted candidates will be notified.
BUSINESS DEVELOPMENT MANAGER,

RENOVATION LOAN
Responsibilities:
Set up a direct acquisition model for renovation loan customer leads
Build up a panel of renovation contractors for directly acquiring customers leads for
renovation loan
Monitor the market and review competitors actions, activities and business model
Work with the product team to ensure competitiveness of loan packages through
sales campaigns and activities
Manage and continually engage with the panel of contractor firms, including managing
delinquent accounts
Track and review channel effectiveness in terms of contractor firms loan referral volume
Requirements:
Good command of English, able to communicate well verbally and in writing. Plus
ability to converse in Mandarin and dialects
Prior experience in sales or business development for other products or in other
industries will be advantageous
Interested candidates may send their CV to Linda at linda@chris-consulting.com (Reg.
no. R1221302) quoting the job title in the Subject line. We regret that only shortlisted
Requirements:
7 years experience working in a consulting, pre-sales or sales engineering position
Technical experience of installing, designing, managing, administering and supporting
an enterprise network.
Expertise in Network administration & management, Network performance monitoring
& analysis, Network Security & Encryption solutions and Firewall solutions
Understanding of WAN and LAN infrastructures and ability to create large scale
network security architectures
In-depth understanding and configuration capability of dynamic routing protocols like
EIGRP, IGRP, OSPF, BGP
Ability to manage a Proof-of-Concept successfully
Holds industry certifications from Cisco, Juniper Networks, Checkpoint or similar at
least to professional level
Interested candidates may send their CV to Maricel Casis at maricel@chrisconsulting.com (Reg. no. R1221300) quoting the job title in the Subject line. We
regret that only shortlisted candidates will be notified.
CREDIT ANALYST (SHIPPING / LOGISTICS / ENERGY)

Responsibilities:
Financial and industry analysis, including cash flow modeling and sensitivity analysis
Risk evaluation, customer presentations and industry updates.
Preparation of relevant analysis and documents to be used as a basis for decisionmaking process.
Requirements:
Degree in finance, accounting and business from a recognized university is preferred
Corporate Banking experience of approx. 5 - 6 years, Shipping / Logistics / Energy
Credit or related preferred
Sound analytical and financial modelling skills, including a strategic understanding of
customers and credit risk
Good business understanding and interest for developing industry knowledge
People and service oriented, sociable, keen to work with clients
Adaptable, analytical, numerate, willingness to learn, self-initiative and a team player
Good command of English and spoken Mandarin, with strong verbal and written
presentation skills
Interested applicants with relevant skillset and experience, please email your CV (in
MS Word format) to Katherine (Reg. no. R1106466) at kat@chris-consulting.com
quoting the job title in the Subject line. We regret that only shortlisted candidates will
be notified.
HR Vendors of the Year Award

Voted Top 10 Preferred Recruitment Firms
For more information please contact CHRIS-CONSULTING Pte Ltd at Tel: (65) 6221 0709 or visit www.chris-consulting.com I EA License number: 09C4496
Celebrat
re ing
po
10
- Celebrati
ng
COMMERCIAL INVENTORY LEAD

Do you possess strong commercial acumen?
Specialize in inventory management?
As a market leader with a rich heritage this company is looking for an individual to
be a business partner in managing all inventory control related activities for several
of its brands. You will be responsible for inventory management as well as planning
periodic stock checks and takes.
You will review sales data to build forecasts for assigned product launches and
determine allocation of stocks accordingly. You will oversee the management of
the product life cycle and liaise with the demand planning & sales team on plans.
The role gives the incumbent the opportunity to be part of a well-established
organization with many opportunities for growth including step up progression, job
rotation and overseas assignments.
years in Sing
ten
a
years in Sin
ga
ten
re
po
P.16
WINDOWS PHONE DEVELOPER

Cloud technology firm
Opportunity for passionate Windows 8 application developers
Our client is one of the leading players within cloud technology sector and a rare
opportunity has arisen for an experienced windows 8 phone developer interested in
helping re-imagine the way organizations collaborate and communicate.
As a developer, you will be a key member of our Clients Application team. You
should not be afraid to start a new project, innovate and come up with out of the
box solutions. We are looking for a developer with good communication skills who
can effectively communicate with team members. This permanent position will
no doubt offer a healthy mixture of challenging projects and continued corporate
development.
As the successful candidate, you should have a Diploma in Business/Finance or

Supply Chain and relevant experience in retail/pharma/consumer electronics
industry. Familiarity with SAP is preferred. Good communication and problem
solving skills as well as a high degree of initiative will be a plus.
Successful incumbent will have a Bachelors Degree in computer science or

engineering with minimum 5 years experience in relevant field. Deep familiarity of
WPF, XAML, C#.Net, MVVM is a must along with solid understanding of the mobile
development life cycle. Predominantly Windows 8 phone application development
experience is required.
To register your interest, please contact Katrina Advani

at katrina.advani@voltasia.com.sg or telephone (65) 6549 7735
for a confidential discussion. CEI Reg No: R1439150
To register your interest, please contact Priyank Sharma

at priyank.sharma@voltasia.com.sg or telephone(65) 6549 7604
HEAD OF CORPORATE DEVELOPMENT (APAC)
APPLICATIONS DEVELOPMENT MANAGER
Strategic Planning and Project Management

Leading-edge sustainable chemical organization
Ready to take on the world, this organization is a forerunner in its field; providing
global innovative chemical solutions. Partnering the APAC Managing Director, you
will spearhead the firms strategic planning initiatives geared to catapult it to the
next level.
Reporting to the Chief Marketing and Corporate Development Officer, this
role requires you to take full responsibility in managing strategy at an APAC
level; working to execute and drive commercial M&A projects within individual
Business Units. You will act as the go-to expert with respect to the firms marketing
capabilities and aid in improving the firms competitive advantage and internal
operating efficiency.
Worlds Leading Institute!

Work-Life Balance!
As a Manager of Applications Development you will be responsible for direct
supervision of all resources include planning and assigning the activities of the
development team in the design, development, and system analysis required
to create new software applications. Ensure, and create as needed, software
development processes, practices, and operations to ensure reproducible
development and high quality, while keeping costs under control.
The Manager of Applications Development will interact extensively at all levels of
the organization from executive and senior management to individual contributors
with cross-functional teams throughout the organization.
It is imperative that you are highly meticulous, coupled with critical thinking abilities.
You ought to be fueled to drive projects to full cycle; with a knack for adopting new
software technologies. It is mandatory that you are backed by stellar interpersonal
skills to develop relationships with external stakeholders across multiple Asian
cultures.
To be successful in this position you would have more 10 years of IT experience

with minimum 5-7 years in a similar capacity managing application teams. You
would have a solid track record in successfully leading teams that develop software
products and services and experience with establishing technology guidelines
based on best practices in enterprise application architecture and software
development.
To register your interest, please contact Regine Lai

at regine.lai@voltasia.com.sg or telephone(65) 6549 7026
To register your interest, please contact Pri Sandhu

at pri.sandhu@voltasia.com.sg or telephone (65) 6549 7179
www.voltasia.com.sg
2014 Volt Information Sciences, Inc. All rights reserved.
EA Licence Number : 12C5526

HH Issue 167

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November 27 - December 10 2014 Edition (Issue 167)

Credit Manager (APAC)

Utilities Lead Engineer

POSTGRADUATE COURSES IN SINGAPORE

EVENTS & INFORMATION

FOR MORE JOBS, VISIT WWW.HEADHUNT.COM.SG

is a free recruitment paper targeting

November 27 - December 10 2014 Edition (Issue 167)

Hays Specialist Recruitment Pte Ltd EA Licence Number: 07C3924

AUDITORS/SENIOR AUDITORS - GLOBAL MARKETS/OPERATIONS

Hays Specialist Recruitment Pte Ltd EA Licence Number: 07C3924

East Asia Institute of Management - Page 12

Publisher & Media:

28 Maxwell Road, #03-01, Red Dot Traffic, Singapore 069120,

Ho Printing, 31 Changi South Street 1,

November 27 - December 10 2014 Edition (Issue 167)

PRIVATE BANKING AUDIT MANAGER

Hays Specialist Recruitment Pte Ltd

Hays Specialist Recruitment Pte Ltd

SCIENTIFIC MEDICAL MANAGER

Senior role, permanent.

Contact Chengxi Tang (Reg ID No. R1333116) at

Contact Kevin Immerman (Reg ID No. R1109283) at

Hays Specialist Recruitment Pte Ltd

Hays Specialist Recruitment Pte Ltd

November 27 - December 10 2014 Edition (Issue 167)

We take the lead in recognising leaders of high growth

SENIOR MANAGER (ORG.

For more details, please contact Ms. Jeslyn Xie

CREDIT MANAGER (APAC)

1 Raffles Place #13-01, One Raffles Place Tower 1, Singapore 048616

SALES MANAGER (LOGISTICS

November 27 - December 10 2014 Edition (Issue 167)

EMPOWERING YOUR CAREER

Finance Manager (USA MNC)

QGreat working environment

Maintenance Manager (Chemical Manufacturing Plant)

Business Analyst Manager

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) KUCNGCFGTKPRTQXKFKPIYQTMHQTEGUQNWVKQPUINQDCNN[(QTOQTGVJCP35 [GCTU-GNN[KP5KPICRQTGJCUDGGPRCTVPGTKPIVJGPGUVNQECNEQORCPKGUMG[IQXGTPOGPVCIGPEKGUCUYGNNCU

November 27 - December 10 2014 Edition (Issue 167)

R&D background in microbiology

C&B consultancy experience

You will lead the microbiology research team, conduct

You shall develop and implement key compensation

Please contact us at +65 6632 0048

Please contact us at +65 6632 0048

Regional legal exposure

Track record in shipping industry

You will provide legal support for special projects such as

You shall direct, manage and supervise multiple audit

Please contact us at +65 6603 4719

Please contact us at +65 6603 8016

Please contact us at +65 6632 0045

Head, Enterprise Business

Sales Program Manager, Utilities

Risk-based audit experience

Experience in Test & Measurement fields

You will conduct IT application, network security, process

You will implement effective and pro-active approaches to

Please contact us at +65 6318 9627

Please contact us at +65 6318 9015

You will lead, develop and direct business process reengineering

November 27 - December 10 2014 Edition (Issue 167)

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