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Question
You are the project manager of a small project. Recently assigned to manage another project
also . As both projects are ongoing, you need to divide your time among these two. The second
project seems to be growing in size every day. With time passes, you feel more and more need
of help. You have heard about a project manager in your organization who had managed project
similar to second project. As project manager what should you do?
Get historical data and guidance from the project management office (PMO)
Try to get node of all stakeholders on the scope for the project
Correct
Option B is the best route that project manager can take as PMO (project management office)
can provide knowledge and guidance to the project managers and historical information of the
past projects. Option A is not the best choice as the other project manager may not be the
experienced mentor and may provide inadequate advice. Option C is reactive and not a good
action. Option D may not be helpful in this scenario.
2. Question
You are a project manager of an information technology project in an investment bank. While
developing the project charter, you realize that there are several regulatory requirements which
are not addressed in the business case. And failure to meet these regulatory requirements can
lead to legal actions against the company. The implementation of these requirements will
increase the projects scope and budget, which may result in cancellation of the project. What
should you do?
o
Let project be complete by 25% and then re-evaluate what resources and funding could
be allocated for these requirements.
Correct
Option C is the correct answer. Bring it to the notice of the stakeholders immediately as project
managers are required by PMIs Code of Ethics to comply with all laws and regulations. Failure to
immediately and actively disclose that a regulatory requirement has not been addressed puts the
company and the project manager in the position of breaking the law.
3. Question
Which of the following BEST describes what a project charter may be used for, when project is
in Execution phase?
o
Incorrect
Option B is the correct answer. One of the ways to check if a change should be approved is to
determine whether the work falls within the project charter. If not it should be rejected
assigned to a more appropriate project or addressed as a project of its own. Overall project
execution should fall under guidelines of project charter.
4. Question
Two project managers were debating on whole purpose of project charter. As per project
manager A, project charter is required to authorize start of a project formally and this is the
whole purpose of it. As per project manager B, project charter is required to authorize a
project to start and provide authority to project manager to apply organization resources to the
project which as per project manager A, project manager already have authority to use any
organizational resource. Who is correct in their thinking here?
o
Project Manager A
Project Manager B
Neither A nor B
Correct
Answer B
Explanation- Project manager B is correct is saying that project charter project charter is
required to authorize a project to start and provide authority to project manager to apply
organization resources to the project. Project Manager A is not correct for considering that
project manager have authority to use any organizational resource, as project managers are
authorized at start of every project to use the organizational resources.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
5. Question
You are assigned to a new project that has been attempted, but unsuccessful several times in
last few years. The reason for unsuccessful attempts was Politics (differing views and
directions by key stakeholders). This is an example of:
o
Stakeholder analysis
Scope Management
Historical information
Risk Identification
Incorrect
Answer C
Explanation This question shows how important historical information is for adequately
planning projects. Notice the wording in the question. The word stakeholder is used in the
question but this is not an example of stakeholder analysis (choice A) nor is it an example of
scope management (choice B) as the situation described is from past projects. Such information
can lead to risks (choice D) but this is not an example of risk identification.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
6. Question
As a project manager, you receive an initial document of a project which states narrative
description of product or service and results which required to be delivered by the project from
the sponsor of the project. This document has the other references containing information that
what are the needs of project depending on market demand or any government regulation and
the scope characteristics of the product. What is the formal name of the document that you as
Project manager have received?
o
Business Case
Project Charter
Statement of work
Correct
Answer C
Explanation Here the document project manager has received is Statement of work. SOW
(statement of work) is the document which contains narrative description of the product and
expected results from the product. Business case contains the business standpoint or need of the
project. It is a decision making document which helps in identifying the need of project
depending on different factors such as market demand, organization need, customer request,
legal requirements are few examples. Project Charter is the document which authorizes the
project and SOW is the input to create project charter. Project scope statement is the
documentation of projects entire scope, major deliverables, assumptions, constraints and work
required to complete the deliverables.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
7. Question
Who issues the Project Charter ?
o
Sponsor
Project Manager
Project Team
Stakeholders
Correct
Answer A
Explanation Project Charter is the document which provides high level requirements or high
level product description which can then be transformed into detailed requirements. Sponsor is
the group or a person who provided financial resources to the project and issues project charter
to initiate project / product development.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
8. Question
What is the BEST technique to determine project objectives?
o
Delphi technique
Expert interviews
Pareto
Correct
Answer: A
Explanation Earned value analysis (choice B) is used for monitoring projects overall
performance. Pareto (choice D) is a quality tool which helps in identifying areas of high density
of defects.. Expert interviews (choice C) simply provide information from individuals, while the
Delphi Technique (choice A) leads to consensus of expert opinion and is therefore best.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter,
Project Scope Management
9. Question
Project charter is the initial document which is created by inputs such as SOW, business cases,
organizational process assets and in contains information which includes?
o
Business needs, Project purpose, High level requirements, assumptions and constraints,
stakeholder list , summary budget, High level risk
Business needs, Project purpose, High level requirements, Work Authorization System ,
assumptions and constraints, assumptions and constraints
Correct
Answer A
Explanations Project charter contains information regarding business need and justification,
project purpose, assumptions and constraints, High level requirements, high level risk, summary
budget. As it is the initial document of the project, project charter cannot contain the detailed
documents such as detailed requirements document and project scope statement which are
created at later stages in the project. Work authorization system is collection of formal
procedures that defines how work will be authorized and is part of enterprise environmental
factors, it can be input to the project charter and need not be part of project charter.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
10. Question
In an organization a restructuring shift from weak matrix to strong matrix organization, the
power is shifted from the:
o
Correct
Answer C
Explanation In a weak matrix organization the power stays with the functional manager and in
strong matrix organization, power stays with the project manager. Now when the power shifts
from weak to strong matrix, project manager will be having more power than the functional
manager
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
11. Question
When as project manager you have given choice to select project you can undertake out of three
projects available, Out of following factors which you will NOT consider while taking decision
o
Payback period
Correct
The correct answer is D.
Explanation- The law of diminishing returns has nothing to do with choosing between projects.
Notice that this question requires you to understand that projects should be systematically
selected and that the selection should be based on some formal evaluation of all projects
available. Many project managers have little experience or knowledge of the activities such as
this that go on during project initiation. Though there are not many questions on the exam on
project initiation, a little study can help you get many of these questions right, even if you are
not currently involved in initiating projects in your company.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
12. Question
In projects, expert judgment will often be used throughout the project integration processes.
Which of the following does not provide expert judgment?
o
Competitors
Consultants
Correct
Answer B
Explanation For the project, expert judgment can be available from other groups and units in
the organization, stakeholders including sponsors, customers, consultants and subject matter
experts, But not from the competitors
Tags Initiating Process Group, Project Communication Management, Identify Stakeholders,
13. Question
As a project manager, you know that stakeholders can impact project success. To manage
stakeholder expectations is an important priority. Out of the following which statement on
project stakeholders is NOT correct?
For project successful completion of project, ignore negative stakeholders
o
o
Some key stakeholders include project manager, project team, operations manager,
customer and sponsor
Stakeholders often have very different or conflicting objectives and their expectations
are difficult to manage.
Correct
Answer A
Explanation For success of the project we cannot ignore negative stakeholders as if ignored they
can hurt the projects progress. For the stakeholders with positive expectations from the
project, their interests are best served by helping the project succeed. But overlooking negative
stakeholders can result in an increased likelihood of failure.
14. Question
Out of all stakeholders, a stakeholder is voicing Negative opinions about part of project scope to
other stakeholders. As a result now there is strong opposition to some deliverables even though
everyone had agreed to the scope when it was defined. Which of the following is the BEST choice
for the project manager?
Ask the project sponsor to meet with the stakeholder voicing opposition
Incorrect
Answer C
Explanation Face to face discussion with the stakeholder is the best choice as it is direct and
proactive. It can help the project manager to find out whats going on before it gets escalated.
It is responsibility of the project manager to manage stakeholders to involve sponsors is
premature. And before discussion with stakeholder voicing negative, it will not be beneficial to
involve other stakeholders and discuss about scope with them.
Tags Initiating Process Group, Project Communication Management, Identify Stakeholders
15. Question
You have been assigned to a project in which the objectives are to record customer messages to
an automated system in case of customer queue is very long and then if customer wants to
continue, connect customer to call agent when his/her turn comes. You are in charge of media
communication for this project. VP marketing will share responsibility with you for this project.
Which organizational structure do you work in?
Functional organization
Correct
Answer D
Explanation Employees in Balanced matrix often reports to two or more managers. In this
question Functional manager i.e. VP marketing and Project Manager share authority and
responsibility for project that shows there is a BALANCE of power between functional manager
and project manager.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
16. Question
Your company manufactures small electric switches. It is introducing new product line of
designer switches in various colors. These new products will be offered indefinitely starting with
the spring catalog release. Which of the following is TRUE?
o
This is a project as this new product line never been manufactured and sold by this
company before.
This is an ongoing operation as the new product line will be sold indefinitely and it is
not temporary
This is not a project or ongoing operation. This is a new product introduction not
affecting ongoing operations.
Incorrect
Answer A
Explanation This is a project. The product line is new, which implies this is a new product and
hasnt been done before. You can discern a definite start and end date by the fact given that the
new switches must be ready by the spring catalog release.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
17. Question
All of the following statements are true EXCEPT for which one?
o
o
Correct
Answer D
Explanation Portfolios are collection of projects and programs to facilitate effective to meet
strategic business objectives. The projects and programs need not to be interrelated or related
to reside within the portfolio.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
18. Question
What are the inputs to the Develop Project Charter process?
o
Project SOW, Business case, and Organizational process assets, project management
plan, risk management plan.
Correct
Answer A
Explanation As per PMBOK, Develop Project Charter process has five inputs, these are
Contract, Project SOW, Business case, Enterprise environmental factors, and Organizational
process assets.
Tags Initiating Process Group, Project Integration Management, Develop Project Charter
19. Question
For a multi-phased project, when does the Close Project or Phase process needs to be done and
what all need to be done?
The Close Project or Phase process needs to be done at the end of each phase of the
project; however, it is left to the project manager's opinion on whether he/she wants to
perform this process in between phases. It necessarily needs to be done at the end of the
project.
The Close Project or Phase process is done at the end of the project in case the work is
contracted out to external performing organizations.
The Close Project or Phase process needs to performed at the end of the project and
involves closing out the entire project scope.
The Close Project or Phase process needs to be performed at the end of each phase of
the project and involves closing out the portion of project scope applicable to that phase.
Incorrect
Answer
Explanation In multi-phase projects, the Close Project or Phase process is done at the end of
each phase and closes out the portion of project scope and associated activities for a particular
phase. In multiphase projects, processes are repeated within each phase until the criteria of
phase completion have been satisfied. When we talk about procurement management, in
multiphase projects the term of a contract may only be applicable to a given phase of the
project
Tags Closing Process Group, Project Integration Management, Close Project or Phase
20. Question
You are the project manager of project which is at the closure stage. For administrative closure
of
the
project
what
steps
you
will
follow:
Step 1 Activities and actions required to transfer projects products, services or result to the
next
phase
or
to
production
or
operations.
Step 2 Actions and activities required to update risk plan and scope management plan
Step 3 Actions required collecting project or phase records, audit results and lessons learned
Step 4 Actions and activities required to satisfy completion or exit criteria for the phase or
project
o
Correct
Answer
Explanation For administrative closure of the project, the step by step methodologies should
include actions and activities which are required to satisfy completion or exit criteria for the
phase or project. Actions and activities required to transfer the projects product, services or
results to the next phase or production or operations and in the end actions and activities
required to collect project or phase records, audit projects success or failure, gather lessons
learned
and
archive
project
information
for
further
use
by
the
organization.
Tags Closing Process Group, Project Integration Management, Close Project or Phase
21. Question
While working on Close procurement process, the project manager is responsible to complete
each project procurement to complete Close project / phase. In this context, the final
settlement of all outstanding issues, claims and disputes (if any) by negotiations is done through:
o
Contract closure
Procurement audits
Claims documentations
Negotiated settlements
Incorrect
Answer-
binding
contract,
such
as
disputed
change.
22. Question
Which Analytical techniques are BEST suitable to check the performance of project /phase at
the time of close project/ phase?
o
Incorrect
Answer
Explanation Reserve analysis deals with buffers or contingency reserves in the project schedule
to account for schedule uncertainty. Contingency reserves are estimated during schedule
baseline and associated with Known-unknowns. It is not related with performance evaluation.
Variance Analysis is used in EVM for analyzing different variances such as schedule and cost.
Regression analysis can be used by series of variables as inputs and corresponding outputs in
order to get the relationship and get the performance of the project. Trend analysis is another
technique which can be used to check the performance of the project at time of closing, as it
helps
in
for
casting
future
outcomes
depending
on
historical
data.
Tags Closing Process Group, Project Integration Management, Close Project or Phase
23. Question
. Sam the project manager is holding a team meeting and stakeholders to discuss and learn
that what has hindered and what has helped the project and project teams performance. All
the following statements are true regarding this situation except for which one? Choose the least
correct answer
o
These meetings are called lesson learnt meeting and the documentation for lessons
learnt is used to distribute information. These meetings are good team building activity.
The information gathered from these meetings concerns processes and activities which
have already occurred, so it can be most useful only for the future projects as lessons
learnt.
The project reports component of the organizational process assets updates output
includes status meetings and lessons learned.
These meetings should be documented and should always include the cause of the
issue, the reasons for the corrective actions, and the other appropriate information about
the issues.
Incorrect
Answer
Explanation -The meeting that the project manager has called is Lessons Learnt meeting and
that is a great team building activity. All options except B hold good and true about it. Option B
does not hold good because, it is not compulsory that lessons learnt document can only be used
by future projects, it can be used for current project and team members as well.
Tags Closing Process Group, Project Integration Management, Close Project or Phase
24. Question
You have completed your project and performing project closure activities. What should you do
LAST in this process?
o
Accepting deliverables
Incorrect
Answer
Explanation The project manager needs resources such as people, equipment etc. for closure
activities as well, so thats why this should be the last step. Final product, service, or result
transition, organizational process assets updates are outputs of the Close Project or Phase and
accepted deliverables are its inputs which are dealt with during the closure project/ phase.
Tags Closing Process Group, Project Integration Management, Close Project or Phase
25. Question
Which of the following is NOT required as input for Close project / phase process
Accepted Deliverables
Incorrect
Answer
Explanation Work Performance information is required as input for Monitor and control project
work. It is collection of data from various controlling processes and provides foundation of
decisions taken in projects. Examples of work performance information are status of
deliverables, status of change request and forecasted estimates to complete. The other 3
options (A, B & D) are required as inputs to close project/ phase process. Project management
plan is required to define what constitute project closure, accepted deliverables are required is
mark that what has decided is delivered and approved. Organizational process assets are
required to provide guidelines or any historical data and lessons learned database that can be
updated at the time of project closure.
Tags Closing Process Group, Project Integration Management, Close Project or Phase
26. Question
As a project manager, you are performing administrative closure of the project. At the end of
the process, you will have formal acceptance, project archives and ____
o
Lessons learned
Correct
Answer
Explanation Administrative closure is performed at the end of each phase of the project.
Outputs are consistent regardless of the phase and these are project archives i.e. project
records, project archives and lessons learnt for future reference.
Tags Closing Process Group, Project Integration Management, Close Project or Phase
27. Question
You are happy project manager of a project and in planning phase, everything is going great. On
one fine day, you get the information from higher management that your customer has decided
to terminate the project as the need for the product does not exist anymore. As a project
manager, what step would you take FIRST?
o
Incorrect
Answer
Explanation Close Procurements is the process of completing each and every projects
procurement even in case of early termination. Early termination of a contract is a special case
of procurement closure that can result from a mutual agreement of both parties either from the
default of one party or for convenience of the buyer. As per the termination clause, the buyer
may have to compensate the seller for sellers preparations and for any completed and accepted
work related to the terminated part of the contract. But in all scenarios, early termination calls
for
the
project
to
enter
in
Close
Procurement
process.
28. Question
During which process the project manager review prior phase documentation and customer
acceptance documentation from the Verify Scope process?
o
Control Scope
Incorrect
Answer
Explanation Option A is the correct answer as during Close Project or Phase, the project
manager reviews all prior phase documentation, customer acceptance documentation from the
Verify Scope process to ensure that all project requirements are complete prior to finalizing the
closure of the project. Option B Control Scope is the process of monitoring the status of the
project and project scope and managing the changes to the scope baseline and not review the
prior phase documentation. Option C Perform Quality Control is the process of monitoring and
recording results of executing the quality activities to assess performance and recommend
necessary changes and it is not related with review of customer acceptance documentation.
Option D Perform Quality Assurance is the process of auditing the quality requirements and
results from the quality control measurements to ensure appropriate quality standards and
operational
definitions
are
used
and
not
related
with
verification
of
scope.
Tags Closing Process Group, Project Integration Management, Close Project or Phase
29. Question
While planning for your project as the project manager, you realized that your project has 4
critical paths. Which of the following BEST describes how it is going to affects your project?
Correct
Answer C
Explanation More critical path may imply more people (option A) or more cost (option B) , but
to manage more critical paths there could be more risks to manage. Any task on the Critical Path
has zero slack time which means that any slippage in the completion of that task will lead to a
slippage in the overall project delivery date or impact overall project and can risk the whole
project. Thats give us the reason to focus more on the items on the Critical Path.
Tags Planning Process Group Project Time Management Develop Schedule
30. Question
Sam the project manager is working towards clearly describes the level of involvement
expected from everyone involved in the project. The main purpose is to prevent rework,
conflicts and coordination issues. Which of the following BEST describes the Sams efforts?
Incorrect
Answer
Explanation When you read the question two words describes and prevent which when taken
together should tell you that the project is in Planning process group. Option B & C Problem
solving, control and preventing gold plating is not part of planning process group and Option C
Scope validation and quality control are is part of Monitoring and control. Option D Develop
project team is part of execution process group. Option A Develop Project Management plan
and
quality
planning
is
part
of
planning
process
group.
Tags Planning Process Group Project Integration Management Develop Project Management
Plan
31. Question
You are planning to buy a house and went to a builder to get some idea of how much a house
that fits in your requirement will cost you. Builder provides you estimation for the construction
of a residential home based on cost a certain amount per square foot of living area. This is an
example of what type of estimating?
Analogous estimating
Bottom-up estimating
Parametric estimating
Correct
Answer
square
foot
of
living
area
is
an
example
of
Parametric
32. Question
estimating.
As the project manager you have been asked to calculate the internal rate of return (IRR) of a
project? What do you calculate to find out IRR or what represents IRR?
o
The discount rate or inherent investment yield rate produced by the project's
deliverables over a pre-defined period of time.
The time period needed to pay back the investment from a project.
o
o
Percentage of the original investment over a specified time period from the projects
deliverables.
Correct
Answer
Explanation Internal rate of return (IRR) is one of the financial techniques used for financial
decisions affecting the project. IRR can be used for project selection as well. Internal rate of
return (IRR) is an average rate of return of all the cash flows over time resulting from a project.
Or in other words Investment yield rate earned or produced by the projects deliverables over a
period
of
time.
33. Question
You are the project manager of the project which is in planning phase. You are done with scope,
time, cost, human resource and quality planning and now working at risk response planning. In
the process you realize that there is a very critical risk which may have a high cost impact on the
project completion. So, you create a fallback plan, which of the following looks LEAST
appropriate for fallback plan?
o
Incorrect
Answer
Explanation Fallback plan is reaction to the risk that has occurred and if contingency plan is
failed or not effective enough. Developing alternative options, or to have contingency reserves
or look for any change in scope can be part of fall back plan. But subcontracting project to
outside vendor is risk transfer strategy, including this as a fallback plan looks least appropriate
Tags Planning Process Group Project Risk Management Plan Risk Response
34. Question
You are attending training on project management and the trainer had just started defining
WBS. You are also a relatively new project manager and trying to learn about WBS. In the
training break, you and other team members started discussing about what they have understood
about
WBS.
Sam says that WBS contains work packages that are described in a linear, unstructured list.
Joe says Each item in the WBS represents a feature in the product scope and
As per Lena The WBS represents all of the work that must be done on the project.
Julie says that WBS is created by the product sponsor and stakeholders. Who defines WBS in
most correct form?
Sam
Joe
Lena
Julie
Correct
Answer C
Explanation Lenas description about WBS (Option C) is the most correct as the work
breakdown structure is all about breaking down the work that the project team needs to do. The
WBS is graphical and hierarchical, not linear and unstructured as said by Sam. WBS can be made
in form of feature breakdown structure but they are usually not limited to product scope they do
include the project scope,. WBS is created by project manager and the project teams not the
sponsor and stakeholders, so that makes Julie wrong.
Tags Planning Process Group Project Scope Management Create WBS
35. Question
You are creating your authorized Cost Baseline of your project. What process are you in?
Determine Budget
Control costs
Estimate costs
Cost Baseline
Correct
Answer A
Explanation This is a typical question on ITTO. Many processes uses Cost baseline, but it is main
output of Determine Budget. Cost Baseline is not a process at all, so you should exclude that
from the choices right away. The main output of Determine Budget is the Cost Baseline and
supporting details, so thats the right choice here.
Tags Planning Process Group Project Cost Management Determine Budget
36. Question
What is the typical thing that critical chain project management deals with?
Management of buffers
Correct
Answer A
Explanation Critical chain method is a schedule network analysis technique that modifies the
Project schedule to account for limited resources Resource constrained situations. It supports
optimum use of Buffer i.e. amount of time added to any task to prevent slippage of schedule.
Tags Planning Process Group Project Time Management Develop Schedule
37. Question
You are the project manager and working on a critical project that has strict deadline and no
one can afford any schedule delay in completion. You are working on reducing the schedule
duration of your project and decide to implement crashing for schedule reduction. Out of the
following options can BEST describe your approach for implementing crashing?
o
Apply pressure to the staff and reduce duration estimates for activities.
Correct
Answer
Explanation This question is asking for definition of crashing. Crashing works by adding more
resources for faster completion of a project. Crashing used to shorten the schedule duration for
the least incremental cost by adding resources.
Tags Planning Process Group Project Time Management Develop Schedule
38. Question
Sam is the project manager and plans to involve his team for risk identification session. During
the session Sam and his team have identified 130 risks. Sam realizes that 130 is quite big number
and to evaluate each of these risks can cost enormous amount of his time as well as teams time.
And the effort may not be worth enough as not all of these risks are relevant and important.
What Sam should do next?
o
Identify risk triggers where possible. Analyze only those risks quantitatively for which
no trigger could be found.
Use qualitative risk analysis in order to prioritize risks for further action by doing risk
probability and impact assessment.
Evaluate risk analysis in order to prioritize risks for further action, such as quantitative
risk analysis.
Evaluate potential impact of each risk qualitatively and further analyze only those risks
with high impact.
Correct
Answer B
Explanation Option B is the correct answer as after identification of risks they need to be
prioritized which is done under qualitative analysis of risks. After qualitative analysis the project
manager can focus on high priority risks depending on their probability of occurrence and
impact. Option A Identification of triggers only would not help as to select what risks need to
be addressed and worth considering. Option C is not correct as prioritization is done in risk
qualitative analysis. Option D is partially correct as along with impact, relative probability is also
required to prioritize risks.
Tags Planning Process Group Project Risk Management Identify Risks
39. Question
You are just promoted as the Project Manager and trying to learn all about project management.
The project which is assigned to you is in planning process and you are trying to be sure to follow
the entire set of core planning processes as they should be. You have started developing WBS,
and realize activity definition is next. You are slightly confused about the difference between
the two. How would the difference between two can be described?
The WBS is focused on deliverables, whereas activity definition is focused on the tasks
to create those deliverables.
The WBS is focused on scope definition, and activity definition is focused on planning.
o
o
Project managers dont really use the WBS, and it is essentially the same as the
activity definition.
WBS is focused on the project, whereas activity definition is related to the project
management activities that must take place to ensure the project is well executed.
Correct
Answer
Explanation Option A provides the difference between WBS and activity definition i.e. WBS is
deliverable based and activity definition is used to define tasks to create those deliverables.
Option B is incorrect because, although the WBS is part of scope definition, both scope definition
and activity definition are two parts of project planning. Answer C might be the attitude that is
encountered sometimes in the real world, and Answer D describes project control processes, not
activity definition.
Tags Planning Process Group Project Scope Management Create WBS
40. Question
While planning for a critical project delivery, you want to give yourself a few extra hours from
budgeted time for a construction and testing phase to account for problems with unavailability
of team resources for any reasons or delays in delivery. This scenario can be BEST described as
___
o
Padding
Risk acceptance
Mitigation
Incorrect
Answer C
Explanation This is the case of Project manager planning risk response. Providing additional
hours as a contingency is a risk mitigation strategy; therefore, Answer C is the best answer
because we are talking about extra time or reserve time. Answer A is incorrect because padding
has no basis and is not quantified as a risk or other type of estimate and even padding should be
discouraged by project manager. Answer B is incorrect because adding contingency is not
acceptance of a risk, it is simply mitigation. Answer D is near to the correct answer, but not the
best answer, although what project manager is doing is a form of mitigation
Tags Planning Process Group Project Risk Management Plan Risk Response
41. Question
You want one of your team lead to be trained for project management activities and have asked
him to drive cost estimates for a new module of the project. He is an experienced and expert of
the technology which needs to be used for this module. He is taking each activity, assigning its
cost, and then aggregating it to a final cost estimate. Which type of costing estimation is he
using?
o
Top down
Bottom up
Analogous
Parametric
Correct
Answer
quantitative
measures
that
can
be
applied
to
any
scale
project.
42. Question
You are working on a new project as the Project manager for mobile applications which is
started with the objective to provide new easy to use features to the users. You and your team
are working on the analysis that what features will be incorporated into the software. You are
consulting with a SME group as well who can evaluate the features of the project going forward.
The SME group along with quality team has the authority to suggest changes for the software for
making it more useable. As a project manager which document will be impacted most in this
scenario?
o
o
o
Do not continue with the project until all of the features are clearly defined in the
scope statement and scope definition.
Communication management plan
Incorrect
Answer B
Explanation The term Changes in the questions can make you think of option A Change
Management Plan. But here we are talking about scope the software / products characteristics
i.e the scope of the project and that makes option B as the best option. Option C is not correct
as some project may need frequent or ongoing scope changes and that can be handled with
formal scope management plan. Option D have no relation with product or software features and
thus not a right option.
Tags Planning Process Group Project Scope Management Define Scope
43. Question
You are a seasoned project manager and managing a project the project manager. In a
conference call your client tells you about some federal changes that need you to meet an
earlier deadline for the project as client cannot perform their business properly without the new
product. After conference call you call for a team meeting and inform them about the early
deadline. You tell your team that either crashing or fast-tracking the schedule can be done. You
team members are not sure about these two ways and asks how these impact the project?
o
When you crash a project, it always shortens the total duration of the project
When you fast-track a project, it always shortens the total duration of the project
Correct
Answer C
Explanation When we think crashing we need to think a case where we are adding more
people, the people who were not part of project planned cost but since we need to do the work
fast we add more resource and it results in increase in cost. Fast Tracking is the case when we
overlook the desired dependencies and start the next activity before finishing of the previous
activity this makes these two activity parallel (assuming we have resource for doing it) now
since we are overlooking the dependencies it may result in rework and can add more risk to the
project.
Tags Planning Process Group Project Time Management Develop Schedule
44. Question
Sam is the project manager and asked his team to come up with estimates of a new module need
to be added in the current software. The team has come up with estimate of 25 weeks and
informs you that it can be shortened by 2 weeks if everything goes good. But because of some
dependencies on third party, project can be delayed by five weeks. How these numbers can help
Sam to calculate three-point estimate for the project.
22.6 weeks
23.5 weeks
25.5 weeks
22.3 weeks
Incorrect
Answer
Explanation PERT three-point estimation formula = (Optimistic Time + 4 x Most Likely Time +
Pessimistic Time) 6. In this question we need to derive the value for Optimistic and pessimistic
time. Most likely time given as 25 weeks and optimistic can be calculated as 25 2 (as team as
said, it can be done 2 weeks earlier in best scenario) = 23. The third party dependencies can
delay project by 5 weeks which gives us pessimistic time = 25 + 3 = 30 weeks. Now we can use
PERT
to
calculate
estimate
as
45. Question
Joe has been assigned as the project manager of a project which is in execution phase as the
project manager who used to manage it left the company. And in the first meeting introduction
with the customer his complaints Joe about the poor visibility of the project as the last manager
was keeping customer informed. In this scenario what Joe should do first thing to resolve the
issue?
o
Talk to customer to find out the reasons behind why he feels the project lack visibility.
Talk to team members who are part of projects from beginning to know customers
communication needs.
Before any other step, Joe should go through project management plan first to
understand the project.
Correct
Answer
46. Question
Which of the following is NOT input to the Identify Risk process?
o
Lessons learned
Stakeholder Register
Risk threshold
Correct
Answer:
Explanation Risk Threshold means the level of impact or uncertainty of risk that is acceptable
to an organization or may be for a project. Most organizations can accept minimal overruns in
schedule or cost, or minor changes to the scope. For example, a company may have a policy that
a risk that increases the projects cost by not more than 15% is acceptable, but anything more
than 15% is not acceptable or 10% schedule overrun is acceptable but not more than that. Risk
Threshold is not input to Identify risk process but is required for planning risk response.
Tags Planning Process Group Project Risk Management Identify Risk
47. Question
Sam is looking for 2 Java Programmers for his project which he is managing as project manager.
He had worked with Raymond who is an expert Java programmer in project which is completed
year back now. He has met with Joe who is just out of school and Sam liked his attitude and
would like to take him in his team even if he is lesser effective what he is looking for. Where can
Sam, the project manager, find the information for the availability of Raymond and Joe so that
he can put both on the project and get the work started?
o
Resource pool.
Historical information
Correct
Answer A
Explanation The characteristic of the resource pool is to keep data about a set of resources
available for assignment to project tasks. Sam can check availability of Raymond and Joe from
the resource pool that makes option A as correct answer. Option B and C are incorrect as they
dont keep any information about resource availability instead they both provide information on
how to plan for resources. Scope statement does not relate to the problem resource availability.
Tags Planning Process Group Project Time Management Estimate Activity Resource
48. Question
You and your team are involved in cost estimation of your project which is in planning phase and
in the process of project cost management. Which of the following tools and techniques is NOT
applicable for your projects cost estimation.
o
Reserve Analysis
Cost of Quality
Correct
Answer
Explanation Option B Reserve analysis is used to determine budget for cost required for
contingency reserves or time reserves / buffers into the project schedule uncertainty. Reserve
analysis is required at the time of cost estimation for the project. Option C Cost of Quality is
total cost invested into prevention of non-conformance to requirements and avoidance of
rework. COQ is also considered at the time of cost estimation. Option D Vendor Bid Analysis can
also be used as a technique to evaluate the project cost based on responsive bids from qualified
vendors. Option A Cost Benefit analysis is a technique for project selection as it is used to
calculate the cost to produce the product, service, or result and then compare it with the cost
of the benefits to be received. It is not an input for cost estimation.
49. Question
Out of all the following listed contract types, which has got the highest risk for the seller?
o
Cost Reimbursement
Fixed Price
Correct
Answer
Explanation Option C In case of fixed price unexpected costs to the seller or service provider
could be bigger than the contract itself and this fact make it as highest risk for the seller. A
fixed price contract only makes sense in cases where the scope is very well known and if there
are any changes to the amount of work to be done, the seller doesnt get paid any more to do it.
Option A Cost reimbursement is the kind of contract where seller charges for the cost of doing
work and in addition some fee or rate, as here the work can accommodate the changes in scope
it is lesser risker than fixed price. Option B Time and material is kind of contract where the
buyer pays a rate for the time spent working on the project and also pays for all of the materials
used to do the work making it comfortable for the seller to work.
Tags Planning Process Group Project Procurement Management Plan Procurement
Management
50. Question
You are considering hiring service of some vendors regarding a utility development in your
project. You have started with Plan procurement process, as a seasoned project manager in your
opinion which of the following statements is true regarding the procurement management plan?
o
The procurement management plan defines the statement of work which contains the
details of the procurement item/ service in specific terms
The procurement management plan explains how multiples vendors should be managed
Incorrect
Answer:
Explanation The procurement management plan focuses on dealing with vendors outside of
your company. It provide guidelines regarding how to manage multiple vendors, what
procurement documents required, types of contracts and how the procurement process will be
managed from developing procurement documents through contract closure.
Tags Planning Process Group Project Procurement Management Plan Procurement
Management
51. Question
You have started with a new project as the project manager which has 10 stakeholders and 15
team members. Moving forward two stakeholders and three team members are also added. How
many more communication channels will this add to the project?
o
60
145
255
140
Incorrect
The communication channels with 1 Project manager ,10 stakeholders and 15 team members as
per
formula
n(n-1)
are
325
52. Question
As a project manager, you have assigned communication distribution task to your team lead Ray
as you are preparing him for the better roles now. You have told him to send projects weekly
status report to all stakeholders via email after reviewing the reports. What kind of
communication delivery model you are suggesting to Ray for information distribution?
o
Interactive communication
Pull Communication
Push Communication
Paralingual communications
Correct
Answer C
Explanation Option C Push Communication Emails, letters, memos, faxes, voice mails, blogs,
press release are Push kind of communication methods. So the status report via email is Push
communication method. Option A Interactive communications includes meetings, phone calls
and video conferencing etc which involves multidirectional exchange of information among
parties involved. Option B Pull Communication is the kind of information for very large number
of audience and can be accessed on receivers discretion. E-learning sites, lessons learned and
knowledge repositories are examples of pull communication. Option D is not any type of
communication model; it is the tone and pitch of your voice when youre talking to people
around.
Tags Planning Process Group Project Communication Management Plan Communication
Management
53. Question
Sam has given commitment to the client that project will be completed on day 30. The project
has 10 activities and 15 resources are assigned to it. The critical path has duration 25 days and
12 activities. What is the project slack?
o
5 Days
0 Days
3 Days
6 Days
Correct
Answer A
Explanation Correct answer is Option A 5 days Project Slack or project float is how much
float the entire project has before it misses its due day, which in this case is Day 30. Since the
project can be completed in 25 days (as per critical path) and is due to the customer on day 30,
there are 5 days of project float ( 30 25 ), so the answer is 5 days
Tags Planning Process Group Project Scope Management Develop Schedule
54. Question
Ray is assigned as the project manager of a new project which is in early stage. Higher
management wants to have some rough estimate about cost and duration of the project. As the
project is in early stage, Ray doesnt have optimistic, most likely and pessimistic points with
him, only upper and lower limits are available. For these kinds of situations, which statistical
distribution can Ray use for the estimations?
o
Beta Distribution
Uniform Distribution
Normal Distribution
Triangular Distribution
Incorrect
Answer
Explanation Uniform distribution can be used in the cases where no value for most likely is
provided apart from high and lower bounds. Option A Beta distributions are useful because they
are defined between a minimum and maximum value, many different shapes are available
depending on the parameters chosen, and the distribution has a well-defined mode (most likely
point). The distribution has four parameters, alpha, and beta, minimum and maximum which are
not available with Ray, the project manager. Option C- For the Normal distribution only two
parameters are necessary, the mean and standard deviation. Option D -The triangular
distribution use estimates based on the three point estimates (optimistic, most likely and
pessimistic points) which are not available in this scenario.
Tags Planning Process Group Project Risk Management Perform Quantitative Risk Analysis
55. Question
Julia is managing an enhancement project, where few new modules need to be developed. She
needs to buy some expensive tool for the development. The risk she is facing that her team may
need few more licenses for that tool for at time completion of the project then approved. These
extra licenses, if required can fluctuate total cost of the project by 8 % up or down. She has
created tornado diagram to represent the fluctuation which can affect following phases of the
project. What qualitative technique she is using in this scenario?
Monte Carlo
Sensitivity Analysis
Probability distribution
Incorrect
Answer
Explanation Sensitivity analysis helps in finding which risks can have most impact on the
project and Tornado diagram is the most common way of representing sensitivity analysis.
Option A Monte Carlo is a simulation technique to see what could happen on the project if risks
do occur. Option B Decision tree analysis is a way to do EVM (Expected Monetary Value)
analysis which is used to calculate the average outcomes when the future scenarios may or may
not happen or we can say analysis for what will happen under uncertainties. Option D
Probability distribution represent uncertainties in values of variables such as cost, schedule and
duration.
Tags Planning Process Group Project Risk Management Perform Qualitative Risk Analysis
56. Question
Recession has hit everybody including your customer. You are working on a project as project
manager and its CPI is 1.01. Your customer informs you about the cash flow availability
limitations. You have started doing funding limit reconciliation and it may impact .
o
Project Risks
Cost baseline
Scope baseline
Project Schedule
Incorrect
Answer
Explanation Funding limit reconciliation may result in rescheduling of schedule to level out rate
of expenditure which can be done by imposing date constraints for work into the project
schedule. Funding limit reconciliation is the act of comparing and adjusting the funding limits
and the estimated costs by refining the scope, rescheduling the activities and so on. It is a tool
used to determine budget.
Tags Planning Process Group Project Cost Management Determine Budget
57. Question
Which of the following options provided is the statistical method used during Plan Quality
Management process for identification of factors that influence variables of a product or process
under development or in production and may be used to determine the number and types of
tests and their impact on cost of quality ?
o
Benchmarking
Design of Experiments
Statistical sampling
Pareto Diagrams
Incorrect
Answer
Explanation Design of experiments is where you apply the scientific method to create a set of
tests for your projects deliverables. Its a statistical method, which means you use statistics to
analyze the results of your experiments to determine how your deliverables best meet the
requirements. A lot of quality managers use this technique to produce a list of tests that theyll
run on the deliverables, so they have data to analyze later. Option A Benchmarking involves
comparing actual and planned project practices to those of comparable projects to identify best
practices, generate ideas for improvement and provide basis for measuring performance. Option
C Statistical sampling is another tool used for quality management planning where
representative sample of something is used to make decision. Option D Pareto Diagrams are
used to identify the vital few sources which are responsible for most of the problems and used
extensively in defect management of the project.
Tags Planning Process Group Project Quality Management Plan Quality Management
58. Question
The
project
that
you
are
managing
as
tasks,
details
of
which
are:
A. Task A starts at the beginning of the project and has a duration of 5 days
B. Task B starts after the completion of task A and has a duration of 3 days
C. Task C starts after the completion of task A and has a duration of 7 days
D. Task D starts after the completion of both tasks B and C and has a duration of 4 days
What is the critical path on your project?
o
8 days
13 days
16 days
12 days
Correct
Answer
Explanation
Critical path is the longest duration path in the network diagram but the shortest possible time
to complete the project. From the network diagram calculate duration of each path and the
longest duration is critical path. After drawing network diagram from the information provided,
A-C-D has come out as critical path, and duration as 5+7+4 = 16 days, so C is the correct answer.
Tags Planning Process Group Project Scope Management Develop Schedule
59. Question
A project has just begun when one of the stakeholders asks the project manager about making a
change to the format of the deliverable for activity Y. She wants to know how to go about
submitting the change for review. The project manager should be directed to:
The sponsor
Incorrect
Answer
Explanation Change control board is group of stakeholders which review, evaluate, approve,
accept or reject changes. And Communications management plan is the document which
contains information about how communications should be made, who is responsible for
providing certain communication and what will be the mode. Sponsor is the group or a person
who provided financial resources to the project. The change control system should already have
methods of making changes described that can provide directions to the project manager how to
make
changes
in
the
format
of
deliverables.
Tags Monitoring and Control Process Group Project Integration Management Perform
Integrated Change Control
60. Question
A stakeholder wants to make a change to the work breakdown structure that does NOT affect
the time or cost of the project. What is the BEST thing to do?
o
Tell the stakeholder that this change cannot be done without revising the project
management plan
Correct
Answer
Explanation Even though it may not directly affect the time or cost to the project you need to
look at all the impacts of a change on other components of the triple constraint (scope, time and
quality). The change may increase risk or reduce quality etc.
Tags Monitoring and Control Process Group Project Integration Management Perform
Integrated Change Control
61. Question
You are managing two projects from a single Business Unit and happy over the success of both
the projects as both projects are regarding as strategically beneficial and have been finishes by
over 85%. The project sponsor requested earned value data on these two concurrent projects
from you and these both projects are equally important for the sponsor. You provide the
following information to the sponsor:
Project
A:
PV:
$1,900,000
EV:
$2,400,000
AC: $2,100,000
Project
B:
PV:
$2,100,000
EV:
$1,600,000
AC: $1,700,000
After reviewing the data provided to him, the sponsor considers to shift some resources from
project A to project B to speed up the second project which is currently behind schedule.
What is the most likely outcome of such a measure?
o
To increase cost efficiency - Changing team assignments during late course of a project
typically increases cost efficiency.
According to the law of diminishing returns, the consolidated cost variance of the two
projects will decrease.
According to the law of diminishing returns, the consolidated cost variance of the two
projects will increase.
Correct
Answer
Explanation PV Planned value , EV Earned value and AC Actual cost , these parameters can
provide the cost variance of the projects (CV = EV- AC). Cost Variance is very important factor to
measure project performance by giving information that is how much over or under budget the
project is. Cost Variance for Project A = $2,400,000 $2,100,000 = $200,000 and CV for project B
= $1,600,000 $1,700,000 = -$100,000. Positive CV means project is under budget and negative
value of CV project is over budget. So by shifting resources from Project A to B the consolidated
cost variance of both the projects will decrease and help project B to be on the right track and
right
schedule.
Tags Monitoring and Control Process Group Project Cost Management Control Costs
62. Question
You are working on large development project and total budget provided to you is $1,200,000.
As the project progresses, you can foresee that it is not going to come under budget. You have
already spent $790,000 of the budget so far and have completed 60% of the work. You think that
CPI cannot be improved above 1.07. Which of the following BEST describes the current state of
the project?
Correct
Answer B
Explanation This is a question where you need to calculate TCPI. TCPI is measure of the cost
performance with remaining resources in order to meet a specific management goal.
Formula
for
TCPI
calculation
BAC
EV
is
TCPI
(BAC-EV)/(BAC-AC)
=
=
BAC
Actual
Complete
AC
i.e.
$1,200,000
EV
$1,200,000
60%
720,000
790,000
63. Question
Ray is a project manager managing the development project. The project has completed phase 1
and is moving into the next phase of the project. Which out of the following is the process which
Ray has to follow to ensure that the project requirements have been met in phase 1 and the
project can move to the next phase?
o
Control Procurements
Validate Scope
Close Procurements
Correct
Answer
quality standards, and not limited to requirements. Option B Validate Scope is the process
completed at the end of each phase, and that of each project to confirm that the project has
met the requirements. It leads to a formal acceptance of the project deliverable. The difference
between Validate scope and control quality is Validate scope is concerned about acceptability
of
deliverables
and
control
scope
is
more
about
correctness
of
the
deliverables.
Tags Monitoring and Control Process Group Project Scope Management Validate Scope
64. Question
A project is estimated to cost $ 70,000 with a timeline of 60 days. After 30 days, the project
manager finds that 50% of the project is complete and Actual costs are $ 50,000. Calculate the
Cost Performance Index (CPI)?
CPI = 1
CPI = 0.8
CPI = 0.6
CPI = 0.7
Correct
Answer D
Explanation The correct answer is 0.7
Cost Performance Index (CPI) is measure of cost efficiency of budgeted resources. It is expressed
as ratio of earned value to actual cost i.e. CPI = EV/AC where EV is the Earned Value and AC is
the
Actual
Cost.
Earned Value = 50% of $ 70,000 = $ 35,000 since 50% of the project is complete.
Actual
Hence
Cost
CPI
provided
=
35,000
is
/
50,000
$50,000
=
0.7
A value less than 1 of CPI indicates cost overruns in the projects which is quite apparent also in
the current scenario.
Tags Monitoring and Control Process Group Project Cost Management Control Costs
65. Question
Sam is managing a project which has TCPI of 1.20. What can be interpreted from it and what is
the BEST course of action?
o
Project is under budget and you can manage costs with BAC
Correct
Answer B
Explanation The To-Complete Performance Index (TCPI) is the estimate of cost performance
required by the project to meet the projects budget goal. TCPI indicates that whether project if
under budget that means case you have to complete the project within the approved budget or
project
is
over
budget.
If TCPI < 1, means you are under budget and need not to do anything. If TCPI = 1, that indicates
continue with same performance to complete project work. If TCPI > 1 , it is the sign that you
have to perform with better cost performance that the work that has been completed. In the
question TCPI is given as 1.20 that means you need to achieve your goals with better cost
performance.
Tags Monitoring and Control Process Group Project Cost Management Control Costs
66. Question
Rubys project metrics says that her project has for SPI of .83 and CPI of 1.3. How cans Rubys
Project status BEST described?
Incorrect
Answer C
Explanation SPI is Schedule Performance Index which indicates the efficiency of the time
utilized on the project. If SPI is above 1 it indicates efficient utilization of time allocated to
the project and SPI lower than 1 shows team is not utilizing time allocated for the project
efficiently. The question says SPI of the project is .83 that means Project is behind schedule.
CPI is Cost Performance Index showing the efficiency of the utilization of the resources on the
project. If value of CPI is above 1, it indicates good utilization of the resources allocated to the
project and lower than 1 value of CPI shows poor utilization of resources in the project. Question
says CPI is 1.3 that means Project is doing good and under budget.
Tags Monitoring and Control Process Group Project Cost Management Control Costs
67. Question
Out of the following control tool which can help you as the project manager to quantify and
categorize defects according to sources?
o
Scatter chart
Pareto diagram
Histogram
Incorrect
Answer B
Explanation A Pareto Diagram helps the management team quantify and categorize defects.
Pareto diagrams/ charts are used to identify the vital few sources that are responsible for
causing most of the critical defects. Option A Scatter diagrams use two variables, input
variable is called an independent variable and output variable is called a dependent variable.
Scatter diagrams display the relationship between these two elements as points on a graph.
Option C Histogram is bar chart which shows distribution of variables and cannot be used to
quantify and categorize defects. Option D Cause and effect diagram is also known as Fishbone
diagram. It is used to find the actionable root cause of a problem.
Tags Monitoring and Control Process Group Project Quality Management Control Quality
68. Question
You have received a change request from the customer. You have initiated a change control
meeting to discuss the respective changes need to be done in the project. In the change control
meeting, change in scope has been discussed and approved. After the meeting you have to
update project documents for approved scope change. You should now update following
documents EXCEPT:
Scope Baseline
Requirements documentation
WBS Dictionary
Project charter
Correct
Answer D
Explanation Project charter contains high level requirements which need not be changed for
any change request. The other documents Scope Baseline, Requirements documentation and
WBS
dictionary
need
to
be
updated
for
approve
change
requests.
Scope baseline needs to be changed for from current time forward, no need to change the past
data. Requirement documents related to the changed scope need updates. WBS dictionary will
be updated for the changed deliverables and schedule according to the approved scope changes.
Tags Monitoring and Control Process Group Project Scope Management Control Scope
69. Question
While categorizing cost incurred in your project in conformance and non-conformance costs,
following costs can be classified under Cost of non Conformance EXCEPT:
Warranty costs
Rework costs
Incorrect
Answer A
Explanation Cost of non-conformance includes cost of rework products, components, cost
incurred for non-compliant processes, cost of warranty works and loss of reputation.
On the other hand cost of conformance is cost incurred to ensure quality that includes quality
planning, quality control and quality assurance.
Tags Monitoring and Control Process Group Project Quality Management Control Quality
70. Question
A colleague of yours who is also a project manager, is discussing the problems faced by him and
his team during the last project completed. The problems he told you are some of the project
work was not done at the right time and was done in an improper sequence. As a seasoned
project manager what do you think was the likely issue with your colleagues project?
o
The Work Authorization System was not properly established in the project
Incorrect
Answer D
Explanation The Work Authorization System is a subsystem of the overall project management
system. It is a collection of formal documented procedures that defines how work will be
authorized to ensure that work is done by the identified organization at the right time and in the
right sequence. It includes the steps, documents, tracking systems and defined approval levels
to
issue
work
authorizations.
The other options could be other contributory factors, but the most likely reason is that the
Work authorization procedure was either not properly established, or not properly followed
Tags Monitoring and Control Process Group Project Integration Management Monitor and
Control Project Work
71. Question
The Contract change control system describes the processes needed to make contract changes.
Contract is a legal document and any change in it needs a formal process having agreement of all
parties. Contract change should include:
o
Company and Vendor contact information, tracking systems, and approval levels
necessary for authorizing changes
Information database, dispute resolution procedures, and approval levels necessary for
authorizing changes
Tracking systems, legal process for certain actions, and approval levels necessary for
authorizing changes
Correct
Answer A
Explanation The Contract change control system is like any other change control systems which
comprise processes and procedures to modify a contract. The contract change control is
integrated with the integrated change control system. It includes the paperwork, tracking
systems, dispute resolution procedures, and approval levels necessary for authorizing changes
Tags Monitoring and Control Process Group Project Procurement Management Control
Procurement
72. Question
Out of the following options, which BEST describes the situation where you can use Statistical
sampling?
o
You need to find out root cause of critical defects of your projects
Correct
Answer D
Explanation Statistical sampling is used to make decisions about a large number of items
without inspecting every single one of them. Option D is the example for same scenario.
Option A is talking about scenario where causal analysis can be used. For Option C, cost
performance index can be used. Option B Rule of seven on the control chart states that when
there are seven points on one side of mean then an assignable cause must be found.
Tags Monitoring and Control Process Group Project Quality Management Control Quality
73. Question
Which of the following is NOT true regarding change requests?
For every change request, follow change control system define for your project
Change requests can lead to scope creep if not managed through change control
process
Correct
Answer C
Explanation Change requests are not result or sign of bad planning. Change requests can come
from external sources, stakeholder requests, more or enhanced features in any module,
emerging
technology,
new
version
of
software
or
database
or
anything.
Change requests can incorporate corrective or preventive actions and many a times change
request come from defect repairs. Before any change made, it must be approved by Change
Control Board and then managed and controlled by the project manager.
Tags Monitoring and Control Process Group Project Integration Management Perform
Integrated Change Control
74. Question
Sam is managing a project and it is going as per the schedule. He has got a defect report from
his Quality control group which shows him that a functionality mentioned in Functional
specifications is missing from the software. After analysis with team, it is derived that a major
scope change is required which can increase cost and work. He has got the scope change
approved. How does it will impact the Cost baseline of the project?
Cost baseline will be updated and the new baseline will be the used future earned
value analysis.
Cost baseline cannot be adjusted and the project will exceed its budget.
Approved scope change does not mean cost baseline need to be changed.
Correct
Answer A
Explanation Cost baseline are changed in response to any approved scope change. The updated
baseline would be used for the calculation of future earned value analysis. Revised cost baseline
provides realistic basis for performance measurement.
Tags Monitoring and Control Process Group Project Cost Management Control Cost
75. Question
You are performing integrated change control in your project. Which of the following will NOT
be part of the process?
o
Correct
Answer D
Explanation Integration change control process is all about reviewing all change requests,
approving changes, and controlling changes to the deliverables, organizational assets, project
documents
Option
A,
and
the
and
project
C
are
management
done
plan
under
and
communicating
Integrated
Change
its
disposition.
Control
process.
Option D Milestone Trend Analysis is used to visualize the history and prognosis of important
milestones that can help in timely detection of any deadline bottlenecks. It is not part of
Integrated Change Control process.
Tags Monitoring and Control Process Group Project Integration Management Perform
Integrated Change Control
76. Question
Julia is managing a project which is in execution phase. The client is concerned about the
amount spent in the project and thinks that quality is just a way for extra billing. One day she
got an email from her customer asking comparison of the cost of quality on the project with
respect to the return of investment. Which of the following tools will she use to get the
information asked:
o
Design of Experiments
Benchmarking
Correct
Answer C
Explanation Option A Design of experiments is where you apply the scientific method to
create a set of tests for your projects deliverables. Its a statistical method, which means you
use statistics to analyze the results of your experiments to determine how your deliverables best
meet the requirements. A lot of quality managers use this technique to produce a list of tests
that
theyll
run
on
the
deliverables,
so
they
have
data
to
analyze
later.
Option B Benchmarking involves comparing actual and planned project practices to those of
comparable projects to identify best practices, generate ideas for improvement and provide
basis
for
measuring
performance.
Option D Sunk costs are the costs that have already been incurred in the past and cannot be
recovered and Opportunity cost is the cost of any activity measured in terms of the value of the
best
alternative
option
which
is
not
chosen.
Option C The cost benefit analysis is the technique to compare the cost (including cost of
quality) versus the investment. Cost benefit or benefit cost analysis is a benefit measurement
method to calculate the cost to produce the product, service, or result and then compare it with
the cost of the benefits to be received
Tags Monitoring and Control Process Group Project Quality Management Control Quality
77. Question
Define Scope
Correct
Correct Answers are D
Explanation Work performance reports are physical or electronic representation of work
performance information compiled in project documents, intended to generate decisions or raise
issues, actions, or awareness. Few examples are status reports, memos, justification,
information
notes,
electronic
dashboards,
recommendations
and
updates.
Work Performance Report is an output of Monitor and Control project work. And it is input to
many processes such as Perform Integrated Change Control, Manage Project Team, Manage
Communications, Control Risks and Control Procurements,
Tags Monitoring and Control Process Group Project Integration Management Monitor and
Control Project work
78. Question
Ray is the project manager of a project having budget $18,000 and is expected to last for 12
months. The work and budget is spread evenly across all 12 months. The current CPI of the
project is 0.9. What will be the Variance at Completion for Rays project?
o
-$1,500
-$2,000
$20,000
$19,000
Correct
Answer B
Explanation Variance at Completion = BAC EAC (where EAC is Estimate at completion)
EAC
BAC
CPI
$18,000
.9
$20,000
79. Question
You are the project manager and working on the process of Monitor and Control Risks. Which of
the following is NOT Tools and Techniques you can use for this process?
o
Risk Audits
Sensitivity Analysis
Reserve Analysis
Correct
Answer C
Explanation Sensitivity analysis is quantitative analysis technique helps in finding which risks
can have most impact on the project and Tornado diagram is the most common way of
representing sensitivity analysis. It is not used for Monitor and Control risks process.
Option A Risk audits is the tool to examine and document the effectiveness of risk responses in
dealing with identified risks and their root causes, as well as the effectiveness of risk
management
system.
Option B Variance and Trend Analysis is technique for monitor and control risk which can be
used
to
find
variance
analysis
to
compare
planned
and
actual
results.
Option D -Reserve Analysis is used to compare the remaining contingency reserve and amount of
risk remaining at any time in the project in order to determine if the remaining reserve is
adequate.
Tags Monitoring and Control Process Group Project Risk Management Control Risks
80. Question
You are managing a project which is estimated to cost $ 300,000 with a timeline of 10 months.
Due to some reasons schedule was slightly delayed and the net result was that there was some
additional cost in the project. At the end of the third month, you review the project and find
that the project is 30% complete and Actual Costs are $ 50,000. The Estimate to complete (ETC)
for the project would now be:
o
$200,000
$210,000
$230,000
$220,000
Incorrect
Answer
Explanation
ETC Estimate to complete can be calculated using formula BAC EV
BAC
Budget
at
Completion
is
given
as
$300,000
81. Question
Julia is just assigned as a project manager of a project. She is filled with enthusiasm as this is
her first project as project manager. The project is in design phase and she has asked for
suggestions from her team regarding design approach of a re-usable component that need to be
created. Two team members are working on same approach and having some conflict. They
came to her with a disagreement. She listens to the first team member and decided to go with
his idea. She hasnt listened to what other team member trying to suggest. Which conflict
resolution technique has she used?
o
Compromise
Forcing
Withdrawing
Smoothing
Correct
Answer B
Explanation Forcing is win-lose situation, here in this case first team member won and second
one lost as he hasnt even get a chance to put his facts. Pushing ones viewpoint on the cost of
other
is
forcing.
This
is
not
good
way
for
conflict
resolution.
Option A compromise is searching for solution that brings some degree of satisfaction to all
parties
which
is
not
the
case
here.
Tags Execution Process Group Project Human Resource Management Manage Project Team
82. Question
Which of the following method of conflict resolution provide short term solutions which do not
work in long term?
o
Problem Solving
Forcing
Smoothing
Compromise
Incorrect
Answer C
Explanation Smoothing is a temporary means of conflict resolution which involves trying to
minimize the severity of conflict. Smoothing does not lead to a permanent solution as it does not
focus
on
the
root
cause
of
the
problem
or
its
solution.
Option A problem solving provides long term solution as in this approach all involved keep
theirn viewpoints and solve the problem with consensus and commitment. It provides long term
resolution to the conflict or problem. It is one of the best ways for conflict resolution
Option B Forcing is winning-lose situation. Pushing ones viewpoint on the cost of other is
forcing. This is not a good way for conflict resolution, but can result in long term solution.
Option D compromise is searching for solution that brings some degree of satisfaction to all
parties and provides long term resolution to the problem.
Tags Execution Process Group Project Human Resource Management Manage Project Team
83. Question
You are managing a project which needs a specialized task to be done. You know that you have
to get this task done by someone from outside as your company doesnt have the specialization
resources. You want to choose the best contractor for this specialized tasks and success of your
project is much dependent on it. Out of the following options provided, what should you do to
evaluate potential contractors?
o
Evaluate proposals
Correct
Answer C
Explanation In Conduct procurement process, seller proposals are used as basic input to select
one or more sellers. By evaluation of proposals you can evaluate the prospective sellers and can
choose
the
one
to
whom
you
can
give
the
contract.
Option A Lessons learnt creation can be done at the time of project or procurement closure
and
have
no
involvement
in
contractor
evaluation.
Option B Performance review can be done after the contractor starts working on the
assignment
Option D Make or Buy analysis is done to evaluate that whether a particular task can be done
by project team or needs to be purchased from outside sources. It is not the process to evaluate
prospective contractor.
Tags Execution Process Group Project Procurement Management Conduct Procurement
84. Question
Your quality assurance team member asked you to create RAM (responsibility assignment matrix)
for your project as it is now a requirement for quality standards at organizational level. Which of
the following information will be part of RAM?
Incorrect
Answer D
D A responsibility assignment matrix (RAM) chart is used to illustrate the connections between
work packages and project team members. It represents project resources assigned to each work
package. All other options are not related with RAM.
Tags Execution Process Group Project Human Resource Management Manage Project Team
85. Question
Your project needs virtual teams in three different countries around the world. You will be
managing all teams as the Project manager. Out of the following options provided which is NOT
an obstacle to that you must overcome to build an effective team?
Cultural differences
Incorrect
Answer D
Explanation With so much technology support all around, virtual teams can easily communicate
via various available means such as phone, email, instant messaging, audio / video conferencing,
social media, web based meetings and online collaboration tools etc. Option A, B and C can
create some obstacle in team management in case of virtual teams.
Tags Execution Process Group Project Human Resource Management Acquire Project Team
86. Question
Which of the following option relates to Root Cause Analysis?
o
Process Analysis
Cost of Quality
Quality Audits
Incorrect
Answer A
Explanation Process analysis is a tool for Quality Assurance, it includes root cause analysis.
Root cause analysis is a special technique which is used to identify a problem, discover the
underlying causes that lead to it, and develop preventive actions. Other options are not related
with root cause analysis.
Tags Execution Process Group Project Quality Management Perform Quality Assurance
87. Question
Your company has started some initiatives regarding quality reviews to make sure that all
projects should comply with the companys policies, processes, organizational level metrics and
procedures. You have received an email from senior management regarding this independent
review of your project. During which process would this review occur?
Report Performance
Incorrect
Answer
Explanation The review talked about in questions are Quality audits. Quality Audits are reviews
of your project by your company. They figure out whether or not you are following the
companys
process,
procedures
and
policies.
Option A and B talks more about performance of the project deliverables on the provided
parameters,
not
about
company
level
policies,
processes
or
procedures.
Option C talks about Risks which is irrelevant with what has been asked in the question.
Tags Execution Process Group Project Quality Management Perform Quality Assurance
88. Question
You as the project manager have observed you team members work performances, behavior and
attitude. You are now in the process of giving formal feedback to them along with the
expectations and specific goals for the remainder of the project. Which tool or technique are
you using?
o
Conflict Management
Interpersonal Skills
Correct
Answer A
Explanation Project Performance Appraisals are a technique of the Manage Project Team
process. In a Project Performance Appraisal team members get feedback from project work
supervisors. It also includes clarification regarding roles and responsibilities, constructive
feedback to the team members, discussion on the unresolved or unknown issues and
establishment
of
the
future
goals
and
expectations.
Option B Conflict management is not about providing feedbacks to the team members, it is
about working towards resolving or reducing the amount of conflicts among two people. Option C
Interpersonal skills are about to use project managers technical, personal and conceptual skills
to capitalize on the strength of the team members. Option D Observation and Conversation are
used to stay in touch with the work and attitudes of the team members.
Tags Execution Process Group Project Human Resource Management Manage Project Team
89. Question
You are the project manager of a project and realized that you are dealing with too many
conflicts among your team members. You thought to use conflict resolution method to reduce
the conflicts and bring peace among the team members. Out of the following conflict
management resolution methods, which one is NOT recognized by the PMI?
o
Forcing
Withdrawal
Negotiate
Smoothing
Incorrect
Answer C
Explanation The six methods recognized by PMI include Forcing, Smoothing, Compromising,
Confronting, Collaborating and Withdrawing. PMI does not talk about Negotiation as conflict
management technique.
Tags Execution Process Group Project Communication Management Manage Communication
90. Question
As a project manager you are evaluating and analyzing risk register of your project. You want to
see which risk can impact schedule of your project and can cause unwanted delay?
o
Correct
Answer
Explanation Option A Cost increase will not impact the schedule and in the same manner
Option C Dispute with vendor will not impact the schedule. Option D talks about post
implementation meeting, so it is not going to impact schedule as well. Option B is the only
option which can lead to schedule delay like not getting proper approvals to go ahead with the
design document created.
Tags Execution Process Group Project Integration Management Direct and Manage Project
Work
91. Question
You are managing a software development project. Your project has been assigned with few
inexperienced resources which are not able to perform their work as per the plan. You dont
have so much time available to recommend formal training for these team members, as it may
delay the project. Out of the given option, what can be Best done to handle the situation?
Correct
Option B is the Best thing a project manager can do in the given situation. It will improve skill
and knowledge of the team members and get them prepared for the work as well. On job
training help you to control cost as well.
92. Question
You are part of the company who deals in arranging concert of big international singers. You
have been assigned as a Project manager of series of concert of a singer in your country. You are
expecting huge transactions and increased work load which make you think that it should be
subcontracted to a new contractor. Which of the following quality tool can ensure that all
quality standards are met?
Inspection
Process Analysis
Statistical Sampling
Quality Audits
Correct
Option D is the correct answer as Quality audit is structured and independent processes to
determine if the project activities are comply with policies, procedures and processes which is
what
is
required
here
in
the
case
provided.
Option A Inspection is used to verify whether an activity, component, product, result or service
to
specific
requirement.
Option B Process analysis follows the steps outlined in the process improvement plan to identify
needed
improvements.
Option C- Statistical sampling is choosing part of a population of interest for inspection which is
not at all required in the situation provided.
Watch our video on Quality tools
93. Question
Ray is the project manager of a maintenance project. He analysed communication skills of all
team leads in the project. He came to conclusion that Joes communications skills are better
and he has got good knowledge of the all over project as well. He assigned him as Single Point of
Contact for the customer. This is an example of:
o
Develop Team
Reporting Structure
Ground Rules
Communication Management
Incorrect
Ray is trying to set the ground rules for Joe. Ground rules establish clear expectations regarding
acceptable behavior by the team members. It helps in decreasing misunderstandings and
increased productivity. These are acceptable standards and responsibilities which improve team
work, effectiveness, work relations and project communications.
94. Question
You are the project manager of a quite visible project in your company. You need to subcontract
a complex module and want to use weighted criteria for giving contract to your prospective
sellers. Where you should look for pre-defined weighted criteria for awarding contractor?
o
Incorrect
Proposal Evaluation Techniques is the correct answer. On complex procurement, where source
selection will be made based on seller responses to previously defined weighted criteria, a
formal evaluation review process will be defined by the buyers procurement policies. It helps in
finding that sellers proposal is appropriate for the work.
95. Question
You are the project manager of distributed team which is located in different areas across the
globe. The main way of communication is either via chat or emails. Many a times its tough for
you to get the real meaning to messages sent to you via these mediums as neither you can hear
the tone of voice or see the facial expressions. This scenario is an example of:
o
Medium
Noise
Encoding
Decoding
Correct
The given scenario is example of Noise, which is any barrier or interference that might
compromise
delivery
of
message.
96. Question
You are going to start with quality assurance in you project. Which of the following tool and
technique is NOT appropriate for this purpose?
o
Pareto charts
Statistical Sampling
Audits
Inspection
Incorrect
Inspection is tool /technique used for Quality Control. It is used to inspect deliverables for any
problem/ defects prior sending them to customer. Quality assurance process implements a set of
planned systematic acts and processes defined within the quality management plan.
Pareto Chart, Statistical Sampling and Audits are tools and techniques which can be used for
quality assurance.
For further details on difference between Quality Control and Quality Assurance, please read our
blog on difference between perorm quality qssurance and control quality processes.
97. Question
You are the project manager of an architectural group of your organization and just undertaken
project to design architecture of a complex software application. You know that your company
doesnt have certified specialized and skilled resources for this particular job. To start the work
you start negotiating with a consulting company using your interpersonal skills to ensure that you
will get the required skilled people and project can start on time. Based on the above described
scenario what process you are engaged in?
o
Correct
The project management is in Acquire Project team process. In the provided situation, the
project manager is negotiating with vendors to get skilled consultants in sufficient number
within the scheduled time. This process ensures the availability of scarce resources during
critical phases of the project. This effort is done during acquire project team process.
Negotiation is one of the tools used for acquiring project team. Other options B Develop
project team is the process of improving competencies, team member interactions, overall
project
environment
to
enhance
project
performance.
Option C Develop Human Resource Plan is the process to document roles and responsibilities,
required skills, reporting structure and staffing management plan. Option D Manage Project
team is all about tracking team members performances, resolving issues, providing feedback and
managing team changes to optimize project performance.
98. Question
You are managing a construction project and looking for prospective sellers for electricity
fitment job. You have got many proposals and now one of your team member want you to give
the project to a particular seller as he thinks they are perfect in their job. And another team
member wants to give project to some other seller as he knows them very well. Which of the
following is the BEST thing that a project manager and team should focus on at the time of seller
selection?
Procurement Audits
Procurement Documents
Correct
Here we are talking about Best way to select prospective seller for which Source Selection
criteria is primary tool. It is the tool to evaluate potential sellers. It is set of attributes desired
by the buyer which a seller is required to meet or exceed to be selected for a contract. Contract
should not be granted by recommendations or preference of the team members. Option A, C and
D does not talk about selection of sellers.
We had a good discussion on Procurement Management. The recording of the discussion can be
watched at
99. Question
You want to train your team members on a specific tool which can help your team members in
enhancing their database coding skills. You have scheduled formal training for your team
however you know the relevance and impact of unplanned training. Which of the following
option is NOT a form of unplanned training?
o
Classroom
Observation
Conversation
Incorrect
Training can be formal or informal and designed to enhance the competencies of the project
team members. Examples of training methods include classroom, online, computer based or on
the job training. Scheduled training takes place as documented in human resource management
plan.
Unplanned training takes place as a result of observation, conversation and project performance
appraisals.
100. Question
For motivation and positive strengthening of the project team members, public recognition and
rewards play an important role. As a project manager when is the BEST time for you to
recognize team members performance?
Incorrect
A good strategy for project managers is to give the team all possible recognition during the
whole life cycle of the project rather than after the project or phase is completed. This will
keep the team members motivated through the duration of the project and they always have
something to look forward.