Escolar Documentos
Profissional Documentos
Cultura Documentos
tepierso@svsu.edu
EDUCATION
Bachelor of Arts in Public Administration
Second major: Communication
Saginaw Valley State University, University Center, MI
Deans list- Four semesters
3.426 GPA
PROFESSIONAL EXPERIENCE
FLINT WELDING SUPPLY, Flint, MI
Office Assistant, Jun 2006-Present
Provide clerical support to three upper level management personnel.
Improved the old filing systems and created new, efficient filing systems by
implementing alphabetization.
JACKSON HEWITT, Saginaw, MI
Tax Preparer and Office Manager, Dec 2011-Apr 2012
Assisted 268 clients with thorough and accurate tax preparations.
Won add on insurance sales competition for the most insurance plans sold
in a month with 54 sold.
J.C. PENNY, Burton, MI
Cashier and Customer Service Liaison, Oct 2011-Dec 2011
Aided over 1,000 customers with purchases and returns during the holiday
rush.
Resolved over 200 customer issues over 3 months.
Runner-up in a donation competition for the J.C. Penny Afterschool fund
in November 2011.
WALT DISNEY CORPORATION, Lake Buena Vista, FL
Cast member- Quick Service Food, July 2011-Sep 2011
Enhanced the customer experience through exceptional, fast, and
precise service while serving over 1000 customers per day.
Maintained accurate records of quantity usage and monetary
exchanges.
OBERON TECHNOLOGIES, Saline, MI
Part-time intern, May 2011-Aug 2011
Compared 14 scanned manuals against the original for formatting errors
for large corporations.
Kept accurate records of errors and provided recommendations on fixes.
Taylor Pierson
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COMPUTER SKILLS
General Office Programs: Microsoft Word, PowerPoint, Excel; various email
programs.
Statistical Analysis: IBM SPSS Statistics.
Presentation Software: Prezi.
Operating Systems: Windows 7, Vista, XP; Apple Snow Leopard, Mountain Lion,
Maverick, Yosemite.